Pub Date : 2023-10-09DOI: 10.1007/s12525-023-00677-w
Joshua Holstein, Max Schemmer, Johannes Jakubik, Michael Vössing, Gerhard Satzger
Abstract As organizations accumulate vast amounts of data for analysis, a significant challenge remains in fully understanding these datasets to extract accurate information and generate real-world impact. Particularly, the high dimensionality of datasets and the lack of sufficient documentation, specifically the provision of metadata, often limit the potential to exploit the full value of data via analytical methods. To address these issues, this study proposes a hybrid approach to metadata generation, that leverages both the in-depth knowledge of domain experts and the scalability of automated processes. The approach centers on two key design principles—semanticization and contextualization—to facilitate the understanding of high-dimensional datasets. A real-world case study conducted at a leading pharmaceutical company validates the effectiveness of this approach, demonstrating improved collaboration and knowledge sharing among users. By addressing the challenges in metadata generation, this research contributes significantly toward empowering organizations to make more effective, data-driven decisions.
{"title":"Sanitizing data for analysis: Designing systems for data understanding","authors":"Joshua Holstein, Max Schemmer, Johannes Jakubik, Michael Vössing, Gerhard Satzger","doi":"10.1007/s12525-023-00677-w","DOIUrl":"https://doi.org/10.1007/s12525-023-00677-w","url":null,"abstract":"Abstract As organizations accumulate vast amounts of data for analysis, a significant challenge remains in fully understanding these datasets to extract accurate information and generate real-world impact. Particularly, the high dimensionality of datasets and the lack of sufficient documentation, specifically the provision of metadata, often limit the potential to exploit the full value of data via analytical methods. To address these issues, this study proposes a hybrid approach to metadata generation, that leverages both the in-depth knowledge of domain experts and the scalability of automated processes. The approach centers on two key design principles—semanticization and contextualization—to facilitate the understanding of high-dimensional datasets. A real-world case study conducted at a leading pharmaceutical company validates the effectiveness of this approach, demonstrating improved collaboration and knowledge sharing among users. By addressing the challenges in metadata generation, this research contributes significantly toward empowering organizations to make more effective, data-driven decisions.","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":"289 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135095295","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-03DOI: 10.1007/s12525-023-00666-z
Michel Muschkiet, Tobias Wulfert, Robert Woroch, Gero Strobel, Leonardo Banh
Abstract The increasing online competition, associated changes in customer behaviors, and effects of the pandemic in recent years have led to increasing retail store closures. This development has given rise to a downward spiral in terms of a decreasing attractiveness of local shopping places and a further reduction of stores. Research has recognized that smart services can unleash the potential to compensate for the competitive disadvantages of physical retailers by combining tailored physical and digital offerings to enhance customer-oriented value creation. However, most approaches are limited to in-store services without addressing the wider shopping experience in retail surroundings. Therefore, this paper provides a classification framework for smart services in retail evaluated against 163 use cases, as well as six service archetypes. This work contributes to understanding relevant service design elements and proposes applying the idea of a holistic customer experience to service design in physical retail environments.
{"title":"Unleashing the digital building bricks","authors":"Michel Muschkiet, Tobias Wulfert, Robert Woroch, Gero Strobel, Leonardo Banh","doi":"10.1007/s12525-023-00666-z","DOIUrl":"https://doi.org/10.1007/s12525-023-00666-z","url":null,"abstract":"Abstract The increasing online competition, associated changes in customer behaviors, and effects of the pandemic in recent years have led to increasing retail store closures. This development has given rise to a downward spiral in terms of a decreasing attractiveness of local shopping places and a further reduction of stores. Research has recognized that smart services can unleash the potential to compensate for the competitive disadvantages of physical retailers by combining tailored physical and digital offerings to enhance customer-oriented value creation. However, most approaches are limited to in-store services without addressing the wider shopping experience in retail surroundings. Therefore, this paper provides a classification framework for smart services in retail evaluated against 163 use cases, as well as six service archetypes. This work contributes to understanding relevant service design elements and proposes applying the idea of a holistic customer experience to service design in physical retail environments.","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135697809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-23DOI: 10.1007/s12525-023-00670-3
Jianyue Liu, Zhiqiang Ma
{"title":"Optimal quality regulation on the online health platform","authors":"Jianyue Liu, Zhiqiang Ma","doi":"10.1007/s12525-023-00670-3","DOIUrl":"https://doi.org/10.1007/s12525-023-00670-3","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135958400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-04DOI: 10.1007/s12525-023-00664-1
Janina Seutter, Kristin Kutzner, Maren Stadtländer, Dennis Kundisch, Ralf Knackstedt
{"title":"“Sorry, too much information”—Designing online review systems that support information search and processing","authors":"Janina Seutter, Kristin Kutzner, Maren Stadtländer, Dennis Kundisch, Ralf Knackstedt","doi":"10.1007/s12525-023-00664-1","DOIUrl":"https://doi.org/10.1007/s12525-023-00664-1","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":" ","pages":""},"PeriodicalIF":8.5,"publicationDate":"2023-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49004016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-01DOI: 10.1007/s12525-023-00656-1
Katharina Baum, O. Abramova, Stefan Meißner, Hanna Krasnova
{"title":"The effects of targeted political advertising on user privacy concerns and digital product acceptance: A preference-based approach","authors":"Katharina Baum, O. Abramova, Stefan Meißner, Hanna Krasnova","doi":"10.1007/s12525-023-00656-1","DOIUrl":"https://doi.org/10.1007/s12525-023-00656-1","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":" ","pages":""},"PeriodicalIF":8.5,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46540810","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-25DOI: 10.1007/s12525-023-00658-z
Jan Schwiderowski, A. B. Pedersen, Jonas Kasper Jensen, R. Beck
{"title":"Value creation and capture in decentralized finance markets: Non-fungible tokens as a class of digital assets","authors":"Jan Schwiderowski, A. B. Pedersen, Jonas Kasper Jensen, R. Beck","doi":"10.1007/s12525-023-00658-z","DOIUrl":"https://doi.org/10.1007/s12525-023-00658-z","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":" ","pages":""},"PeriodicalIF":8.5,"publicationDate":"2023-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47686185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-24DOI: 10.1007/s12525-023-00663-2
Justina Sidlauskiene, Y. Joye, V. Auruškevičienė
{"title":"Correction: AI-based chatbots in conversational commerce and their effects on product and price perceptions","authors":"Justina Sidlauskiene, Y. Joye, V. Auruškevičienė","doi":"10.1007/s12525-023-00663-2","DOIUrl":"https://doi.org/10.1007/s12525-023-00663-2","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":" ","pages":""},"PeriodicalIF":8.5,"publicationDate":"2023-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46773623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-23DOI: 10.1007/s12525-023-00665-0
Neeraj Singh, Kushankur Dey
{"title":"A typology of agricultural market information systems and its dimensions: Case studies of digital platforms","authors":"Neeraj Singh, Kushankur Dey","doi":"10.1007/s12525-023-00665-0","DOIUrl":"https://doi.org/10.1007/s12525-023-00665-0","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":" ","pages":""},"PeriodicalIF":8.5,"publicationDate":"2023-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48951878","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-23DOI: 10.1007/s12525-023-00661-4
Jing Chen, X. Wan, Jing Yang
{"title":"Superstar effects in a platform-based local market: The role of customer usage of online-to-offline platforms and spatial agglomeration","authors":"Jing Chen, X. Wan, Jing Yang","doi":"10.1007/s12525-023-00661-4","DOIUrl":"https://doi.org/10.1007/s12525-023-00661-4","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":" ","pages":""},"PeriodicalIF":8.5,"publicationDate":"2023-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44426647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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