首页 > 最新文献

Electronic Markets最新文献

英文 中文
Preface to the special issue on “Enterprise and organizational applications of distributed ledger technologies” 分布式账本技术在企业和组织中的应用 "特刊序言
IF 8.5 3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2024-01-08 DOI: 10.1007/s12525-023-00688-7
L. Zavolokina, A. Hein, Arthur Carvalho, Gerhard Schwabe, Helmut Krcmar
{"title":"Preface to the special issue on “Enterprise and organizational applications of distributed ledger technologies”","authors":"L. Zavolokina, A. Hein, Arthur Carvalho, Gerhard Schwabe, Helmut Krcmar","doi":"10.1007/s12525-023-00688-7","DOIUrl":"https://doi.org/10.1007/s12525-023-00688-7","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2024-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139447783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The future of fintech — Towards ubiquitous financial services 金融科技的未来--实现无处不在的金融服务
IF 8.5 3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2024-01-04 DOI: 10.1007/s12525-023-00687-8
Rainer Alt, Gilbert Fridgen, Younghoon Chang
{"title":"The future of fintech — Towards ubiquitous financial services","authors":"Rainer Alt, Gilbert Fridgen, Younghoon Chang","doi":"10.1007/s12525-023-00687-8","DOIUrl":"https://doi.org/10.1007/s12525-023-00687-8","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2024-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139373906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Towards implementation of warrant-based content self-moderation 努力实施基于授权令的内容自我节制
IF 8.5 3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2023-12-27 DOI: 10.1007/s12525-023-00683-y
Herbert S. Lin

This paper recaps the issue of online mis- and disinformation as a societal problem, reviews why government roles in defining mis- and disinformation are constitutionally suspect under First Amendment jurisprudence, and builds on a content-neutral theory of disincentivizing the production of mis- and disinformation first proposed by Marshall Van Alstyne. The purpose of this paper is to develop some key implementation details that would be necessary to resolve if the theory is to be adopted operationally.

本文回顾了作为一个社会问题的网络错误信息和虚假信息问题,评述了为什么政府在定义错误信息和虚假信息方面的作用在宪法第一修正案的法理下是可疑的,并以马歇尔-范-阿尔斯泰恩(Marshall Van Alstyne)首次提出的抑制错误信息和虚假信息生产的内容中立理论为基础。本文的目的是制定一些关键的实施细节,这些细节是在实际操作中采用该理论时必须解决的问题。
{"title":"Towards implementation of warrant-based content self-moderation","authors":"Herbert S. Lin","doi":"10.1007/s12525-023-00683-y","DOIUrl":"https://doi.org/10.1007/s12525-023-00683-y","url":null,"abstract":"<p>This paper recaps the issue of online mis- and disinformation as a societal problem, reviews why government roles in defining mis- and disinformation are constitutionally suspect under First Amendment jurisprudence, and builds on a content-neutral theory of disincentivizing the production of mis- and disinformation first proposed by Marshall Van Alstyne. The purpose of this paper is to develop some key implementation details that would be necessary to resolve if the theory is to be adopted operationally.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139051195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The coordination mechanism of value co-creation between developers and users in digital innovation ecosystems 数字创新生态系统中开发者与用户价值共创的协调机制
IF 8.5 3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2023-12-14 DOI: 10.1007/s12525-023-00685-w
Xiaoxu Zhang, Linchao Yang, Tianyu Gao, Wenyong Zhou

The interactions between developers and users are a vital driver of complementary innovation and further facilitate the emergence and evolution of digital innovation ecosystems. However, these interactions are somewhat overlooked in research on digital innovation ecosystems. To increase the understanding of their interrelationship, firstly, we explain the foundation of value co-creation between developers and users by introducing service-dominant logic (S-D logic). Then, we analyze the coordination mechanism of their value co-creation using an evolutionary game approach. There are three key findings obtained: First, the underlying logic behind their value co-creation is mutual benefit, and the coordination mechanism elaborates how they select participation strategies by carefully weighing benefits against costs. Second, their engagement behavior is influenced by each other, and their initial choices also determine the evolution outcome of the behavior under certain circumstance. Third, the involvement of developers and users is impacted by similar benefits and costs, such as additional benefits of adopting the active strategy unilaterally, free-riding benefits, additional costs of positive participation, and benefits of ecosystem synergy. However, factors related to platform owners, the loss caused by punishment due to passive participation and the benefits from being featured due to active participation, only affect developers’ strategy choices directly. Finally, we discuss managerial implications of our findings.

开发者和用户之间的互动是互补创新的重要驱动力,并进一步促进数字创新生态系统的出现和演变。然而,在数字创新生态系统的研究中,这些相互作用在某种程度上被忽视了。为了加深对两者之间相互关系的理解,首先,我们通过引入服务主导逻辑(S-D逻辑)来解释开发者和用户之间价值共同创造的基础。在此基础上,运用演化博弈方法分析了二者价值共同创造的协调机制。本文的主要发现有三点:第一,共同创造价值背后的基本逻辑是互惠互利,协调机制阐述了他们如何通过仔细权衡收益与成本来选择参与策略。第二,他们的敬业行为是相互影响的,他们的初始选择也决定了特定情况下行为的演化结果。第三,开发者和用户的参与受到类似收益和成本的影响,如单方面采取主动策略的额外收益、搭便车的收益、积极参与的额外成本和生态系统协同的收益。然而,与平台所有者相关的因素,被动参与带来的惩罚损失和主动参与带来的推荐收益,只会直接影响开发者的策略选择。最后,我们讨论了研究结果的管理意义。
{"title":"The coordination mechanism of value co-creation between developers and users in digital innovation ecosystems","authors":"Xiaoxu Zhang, Linchao Yang, Tianyu Gao, Wenyong Zhou","doi":"10.1007/s12525-023-00685-w","DOIUrl":"https://doi.org/10.1007/s12525-023-00685-w","url":null,"abstract":"<p>The interactions between developers and users are a vital driver of complementary innovation and further facilitate the emergence and evolution of digital innovation ecosystems. However, these interactions are somewhat overlooked in research on digital innovation ecosystems. To increase the understanding of their interrelationship, firstly, we explain the foundation of value co-creation between developers and users by introducing service-dominant logic (S-D logic). Then, we analyze the coordination mechanism of their value co-creation using an evolutionary game approach. There are three key findings obtained: First, the underlying logic behind their value co-creation is mutual benefit, and the coordination mechanism elaborates how they select participation strategies by carefully weighing benefits against costs. Second, their engagement behavior is influenced by each other, and their initial choices also determine the evolution outcome of the behavior under certain circumstance. Third, the involvement of developers and users is impacted by similar benefits and costs, such as additional benefits of adopting the active strategy unilaterally, free-riding benefits, additional costs of positive participation, and benefits of ecosystem synergy. However, factors related to platform owners, the loss caused by punishment due to passive participation and the benefits from being featured due to active participation, only affect developers’ strategy choices directly. Finally, we discuss managerial implications of our findings.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138627756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Generative artificial intelligence 生成式人工智能
IF 8.5 3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2023-12-06 DOI: 10.1007/s12525-023-00680-1
Leonardo Banh, Gero Strobel

Recent developments in the field of artificial intelligence (AI) have enabled new paradigms of machine processing, shifting from data-driven, discriminative AI tasks toward sophisticated, creative tasks through generative AI. Leveraging deep generative models, generative AI is capable of producing novel and realistic content across a broad spectrum (e.g., texts, images, or programming code) for various domains based on basic user prompts. In this article, we offer a comprehensive overview of the fundamentals of generative AI with its underpinning concepts and prospects. We provide a conceptual introduction to relevant terms and techniques, outline the inherent properties that constitute generative AI, and elaborate on the potentials and challenges. We underline the necessity for researchers and practitioners to comprehend the distinctive characteristics of generative artificial intelligence in order to harness its potential while mitigating its risks and to contribute to a principal understanding.

人工智能(AI)领域的最新发展使机器处理的新范式成为可能,从数据驱动的、判别性的人工智能任务转向通过生成式人工智能完成的复杂的、创造性的任务。利用深度生成模型,生成式人工智能能够根据基本的用户提示为各种领域生产跨广泛的新颖和现实的内容(例如,文本,图像或编程代码)。在本文中,我们全面概述了生成式人工智能的基本原理及其基础概念和前景。我们提供了相关术语和技术的概念介绍,概述了构成生成式人工智能的固有属性,并详细阐述了潜力和挑战。我们强调研究人员和实践者有必要理解生成式人工智能的独特特征,以便在利用其潜力的同时降低其风险,并为主要理解做出贡献。
{"title":"Generative artificial intelligence","authors":"Leonardo Banh, Gero Strobel","doi":"10.1007/s12525-023-00680-1","DOIUrl":"https://doi.org/10.1007/s12525-023-00680-1","url":null,"abstract":"<p>Recent developments in the field of artificial intelligence (AI) have enabled new paradigms of machine processing, shifting from data-driven, discriminative AI tasks toward sophisticated, creative tasks through generative AI. Leveraging deep generative models, generative AI is capable of producing novel and realistic content across a broad spectrum (e.g., texts, images, or programming code) for various domains based on basic user prompts. In this article, we offer a comprehensive overview of the fundamentals of generative AI with its underpinning concepts and prospects. We provide a conceptual introduction to relevant terms and techniques, outline the inherent properties that constitute generative AI, and elaborate on the potentials and challenges. We underline the necessity for researchers and practitioners to comprehend the distinctive characteristics of generative artificial intelligence in order to harness its potential while mitigating its risks and to contribute to a principal understanding.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138518504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Who earns trust in online environments? A meta-analysis of trust in technology and trust in provider for technology acceptance 谁在网络环境中赢得信任?技术信任与供应商信任对技术接受的元分析
IF 8.5 3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2023-12-05 DOI: 10.1007/s12525-023-00672-1
Leonie Kuen, Daniel Westmattelmann, Maike Bruckes, Gerhard Schewe

Trust has been identified as inevitable for technology acceptance and might further gain importance as technologies become increasingly complex. However, previous research on trust in online environments lacks a systematic configuration of trust entities in research models; some studies include either trust in technology or trust in provider, others both. In combination with inconsistent results, this leads to a lack of in-depth knowledge about the trust entities’ relationship to each other, to their antecedents, and intention to use. Therefore, this study aims at clarifying these relationships and examining how they vary for different configurations. We performed pairwise meta-analyses to generate summary effects for the individual trust entities and examined four different trust configurations by applying meta-analytic structural equation modeling (MASEM). Our findings advance technology acceptance and trust research and highlight the necessity to carefully configure trust. More specifically, the results from pairwise meta-analysis support a strong relationship between the trust entities that is, however, countered by the effects of antecedents in MASEM. Institution-based trust and reputation are found stronger predictors for trust in provider and familiarity a stronger determinant of trust in technology. Furthermore, the trust entities show comparable paths to intention to use when either trust entity is included in the research model, but when both are integrated, trust in technology is more important than trust in provider.

信任已被确定为技术接受的必然条件,随着技术日益复杂,信任的重要性可能进一步增强。然而,以往对网络环境下信任的研究缺乏对信任主体在研究模型中的系统配置;一些研究要么包括对技术的信任,要么包括对供应商的信任,还有一些研究两者都包括。再加上不一致的结果,这导致对信任实体彼此之间的关系、它们的前因和使用意图缺乏深入的了解。因此,本研究旨在澄清这些关系,并研究它们在不同配置下的变化。我们对个体信任实体进行了两两荟萃分析,以产生汇总效应,并通过应用荟萃分析结构方程模型(MASEM)检查了四种不同的信任配置。我们的研究结果推动了技术接受和信任研究,并强调了仔细配置信任的必要性。更具体地说,两两荟萃分析的结果支持信任实体之间的强关系,然而,在MASEM中,这被前因的影响所抵消。基于机构的信任和声誉被发现是对提供者信任的更强预测因子,而熟悉度是对技术信任的更强决定因子。此外,当研究模型中包含任何一个信任实体时,信任实体显示出可比较的使用意图路径,但当两者集成时,对技术的信任比对提供者的信任更重要。
{"title":"Who earns trust in online environments? A meta-analysis of trust in technology and trust in provider for technology acceptance","authors":"Leonie Kuen, Daniel Westmattelmann, Maike Bruckes, Gerhard Schewe","doi":"10.1007/s12525-023-00672-1","DOIUrl":"https://doi.org/10.1007/s12525-023-00672-1","url":null,"abstract":"<p>Trust has been identified as inevitable for technology acceptance and might further gain importance as technologies become increasingly complex. However, previous research on trust in online environments lacks a systematic configuration of trust entities in research models; some studies include either trust in technology or trust in provider, others both. In combination with inconsistent results, this leads to a lack of in-depth knowledge about the trust entities’ relationship to each other, to their antecedents, and intention to use. Therefore, this study aims at clarifying these relationships and examining how they vary for different configurations. We performed pairwise meta-analyses to generate summary effects for the individual trust entities and examined four different trust configurations by applying meta-analytic structural equation modeling (MASEM). Our findings advance technology acceptance and trust research and highlight the necessity to carefully configure trust. More specifically, the results from pairwise meta-analysis support a strong relationship between the trust entities that is, however, countered by the effects of antecedents in MASEM. Institution-based trust and reputation are found stronger predictors for trust in provider and familiarity a stronger determinant of trust in technology. Furthermore, the trust entities show comparable paths to intention to use when either trust entity is included in the research model, but when both are integrated, trust in technology is more important than trust in provider.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138518501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Creating value beyond commercial outcomes: The ESG practices of online marketplaces for sustainable development 创造超越商业成果的价值:促进可持续发展的在线市场的ESG实践
IF 8.5 3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2023-12-05 DOI: 10.1007/s12525-023-00682-z
Liang Li, Mingxu Wang, Xiaohao Zhou

The popularity of online marketplaces continues to grow worldwide, and with it comes increased attention to the non-economic value they provide. This study aims to analyze the environmental, social, and governance (ESG) reports and news of 13 online marketplace operators and examine their engagement in ESG practices, considering their characteristics and the social environment. By comparing their practices with the generic ESG framework, the study identifies unique factors and approaches specific to ESG practices in online marketplaces, such as constructing industry ecology, contributing to national current affairs and policies, protecting intellectual property, and focusing on information and network security. The study also finds that market transactions, digital innovation, and participant ecology are three key mechanisms that explain the specificity of ESG practices in online marketplaces. The findings of this study offer an ESG framework that can be applied to online marketplaces. It highlights the importance of considering online marketplaces’ social environment and individual characteristics in developing ESG practices. This study provides insights for online marketplace operators to improve their ESG practices and contributes to a growing body of literature on non-economic value creation in online marketplaces.

在线市场的受欢迎程度在全球范围内持续增长,随之而来的是人们对其提供的非经济价值的关注。本研究旨在分析13家在线市场运营商的环境、社会和治理(ESG)报告和新闻,并考虑其特点和社会环境,考察其参与ESG实践的情况。通过将其实践与通用ESG框架进行比较,该研究确定了在线市场ESG实践的独特因素和方法,例如构建行业生态,为国家时事和政策做出贡献,保护知识产权以及关注信息和网络安全。研究还发现,市场交易、数字创新和参与者生态是解释在线市场中ESG实践特殊性的三个关键机制。这项研究的结果提供了一个可以应用于在线市场的ESG框架。它强调了在制定ESG实践时考虑在线市场的社会环境和个人特征的重要性。该研究为在线市场运营商提供了改进其ESG实践的见解,并为在线市场中非经济价值创造的文献做出了贡献。
{"title":"Creating value beyond commercial outcomes: The ESG practices of online marketplaces for sustainable development","authors":"Liang Li, Mingxu Wang, Xiaohao Zhou","doi":"10.1007/s12525-023-00682-z","DOIUrl":"https://doi.org/10.1007/s12525-023-00682-z","url":null,"abstract":"<p>The popularity of online marketplaces continues to grow worldwide, and with it comes increased attention to the non-economic value they provide. This study aims to analyze the environmental, social, and governance (ESG) reports and news of 13 online marketplace operators and examine their engagement in ESG practices, considering their characteristics and the social environment. By comparing their practices with the generic ESG framework, the study identifies unique factors and approaches specific to ESG practices in online marketplaces, such as constructing industry ecology, contributing to national current affairs and policies, protecting intellectual property, and focusing on information and network security. The study also finds that market transactions, digital innovation, and participant ecology are three key mechanisms that explain the specificity of ESG practices in online marketplaces. The findings of this study offer an ESG framework that can be applied to online marketplaces. It highlights the importance of considering online marketplaces’ social environment and individual characteristics in developing ESG practices. This study provides insights for online marketplace operators to improve their ESG practices and contributes to a growing body of literature on non-economic value creation in online marketplaces.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138518502","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How to increase consumers’ continued use intention of artificial intelligence voice assistants? The role of anthropomorphic features 如何增加消费者对人工智能语音助手的持续使用意愿?拟人化特征的作用
IF 8.5 3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2023-11-27 DOI: 10.1007/s12525-023-00681-0
Peiyu Zhou, Yuguang Xie, Changyong Liang

Artificial intelligence (AI) voice assistants possess significant market potential and offer diverse services through voice interaction. However, the influence of anthropomorphic features on consumers’ mind perception and continued use intention, particularly across various age groups, remains underexplored. To address this research gap, we employ mind perception theory, the stimulus–organism-response model, and cognitive load theory to conduct a research model. Using a sample of 303 survey responses, we evaluate the research model and hypotheses through partial least squares analysis. Findings reveal that these features positively affect alleviating loneliness and enhancing perceived usefulness. Additionally, the alleviation of loneliness and perceived usefulness contribute to consumers’ continued use intention and mediate the relationship between anthropomorphic features and continued use intention. Furthermore, the effect of anthropomorphic features on mind perception varies across age groups. This research enhances understanding of the influence of anthropomorphic features on consumers’ mind perception and continued use intention of AI voice assistants, providing valuable insights for product developers and marketers to enhance the consumer experience.

人工智能(AI)语音助手具有巨大的市场潜力,可以通过语音交互提供多种服务。然而,拟人化特征对消费者心理感知和持续使用意愿的影响,特别是不同年龄段的消费者,仍未得到充分探讨。为了解决这一研究缺口,我们采用心理知觉理论、刺激-机体-反应模型和认知负荷理论来进行研究模型。以303份调查问卷为样本,通过偏最小二乘分析对研究模型和假设进行评估。研究结果表明,这些特征对缓解孤独感和增强感知有用性有积极的影响。此外,孤独感的缓解和感知有用性对消费者的持续使用意愿有促进作用,并在拟人化特征与持续使用意愿之间起到中介作用。此外,拟人化特征对心理知觉的影响在不同年龄组之间存在差异。本研究增强了对人工智能语音助手的拟人化特征对消费者心智感知和持续使用意愿的影响的理解,为产品开发者和营销人员提供了有价值的见解,以提升消费者体验。
{"title":"How to increase consumers’ continued use intention of artificial intelligence voice assistants? The role of anthropomorphic features","authors":"Peiyu Zhou, Yuguang Xie, Changyong Liang","doi":"10.1007/s12525-023-00681-0","DOIUrl":"https://doi.org/10.1007/s12525-023-00681-0","url":null,"abstract":"<p>Artificial intelligence (AI) voice assistants possess significant market potential and offer diverse services through voice interaction. However, the influence of anthropomorphic features on consumers’ mind perception and continued use intention, particularly across various age groups, remains underexplored. To address this research gap, we employ mind perception theory, the stimulus–organism-response model, and cognitive load theory to conduct a research model. Using a sample of 303 survey responses, we evaluate the research model and hypotheses through partial least squares analysis. Findings reveal that these features positively affect alleviating loneliness and enhancing perceived usefulness. Additionally, the alleviation of loneliness and perceived usefulness contribute to consumers’ continued use intention and mediate the relationship between anthropomorphic features and continued use intention. Furthermore, the effect of anthropomorphic features on mind perception varies across age groups. This research enhances understanding of the influence of anthropomorphic features on consumers’ mind perception and continued use intention of AI voice assistants, providing valuable insights for product developers and marketers to enhance the consumer experience.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138518500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assistant platforms 助理平台
3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2023-11-14 DOI: 10.1007/s12525-023-00671-2
Rainer Schmidt, Rainer Alt, Alfred Zimmermann
Abstract Many assistant systems have evolved toward assistant platforms. These platforms combine a range of resources from various actors via a declarative and generative interface. Among the examples are voice-oriented assistant platforms like Alexa and Siri, as well as text-oriented assistant platforms like ChatGPT and Bard. They have emerged as valuable tools for handling tasks without requiring deeper domain expertise and have received large attention with the present advances in generative artificial intelligence. In view of their growing popularity, this Fundamental outlines the key characteristics and capabilities that define assistant platforms. The former comprise a multi-platform architecture, a declarative interface, and a multi-platform ecosystem, while the latter include capabilities for composition, integration, prediction, and generativity. Based on this framework, a research agenda is proposed along the capabilities and affordances for assistant platforms.
许多辅助系统都向辅助平台发展。这些平台通过声明式和生成式接口将来自不同参与者的一系列资源组合在一起。其中的例子包括像Alexa和Siri这样的语音助理平台,以及像ChatGPT和Bard这样的文本助理平台。它们已经成为处理任务的有价值的工具,而不需要更深入的领域专业知识,并且随着当前生成式人工智能的进展而受到广泛关注。鉴于它们越来越受欢迎,本基础概述了定义助手平台的关键特征和功能。前者包括多平台架构、声明性接口和多平台生态系统,而后者包括组合、集成、预测和生成功能。在此基础上,提出了辅助平台的功能和功能支持的研究议程。
{"title":"Assistant platforms","authors":"Rainer Schmidt, Rainer Alt, Alfred Zimmermann","doi":"10.1007/s12525-023-00671-2","DOIUrl":"https://doi.org/10.1007/s12525-023-00671-2","url":null,"abstract":"Abstract Many assistant systems have evolved toward assistant platforms. These platforms combine a range of resources from various actors via a declarative and generative interface. Among the examples are voice-oriented assistant platforms like Alexa and Siri, as well as text-oriented assistant platforms like ChatGPT and Bard. They have emerged as valuable tools for handling tasks without requiring deeper domain expertise and have received large attention with the present advances in generative artificial intelligence. In view of their growing popularity, this Fundamental outlines the key characteristics and capabilities that define assistant platforms. The former comprise a multi-platform architecture, a declarative interface, and a multi-platform ecosystem, while the latter include capabilities for composition, integration, prediction, and generativity. Based on this framework, a research agenda is proposed along the capabilities and affordances for assistant platforms.","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136232458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Antecedents and outcomes of virtual presence in online shopping: A perspective of SOR (Stimulus-Organism-Response) paradigm 网络购物中虚拟存在的前因与结果:一个刺激-有机体-反应范式的视角
3区 管理学 Q1 Economics, Econometrics and Finance Pub Date : 2023-11-09 DOI: 10.1007/s12525-023-00674-z
Mei-Ju Chen
{"title":"Antecedents and outcomes of virtual presence in online shopping: A perspective of SOR (Stimulus-Organism-Response) paradigm","authors":"Mei-Ju Chen","doi":"10.1007/s12525-023-00674-z","DOIUrl":"https://doi.org/10.1007/s12525-023-00674-z","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135243382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Electronic Markets
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1