Pub Date : 2024-01-08DOI: 10.1007/s12525-023-00688-7
L. Zavolokina, A. Hein, Arthur Carvalho, Gerhard Schwabe, Helmut Krcmar
{"title":"Preface to the special issue on “Enterprise and organizational applications of distributed ledger technologies”","authors":"L. Zavolokina, A. Hein, Arthur Carvalho, Gerhard Schwabe, Helmut Krcmar","doi":"10.1007/s12525-023-00688-7","DOIUrl":"https://doi.org/10.1007/s12525-023-00688-7","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2024-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139447783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-27DOI: 10.1007/s12525-023-00683-y
Herbert S. Lin
This paper recaps the issue of online mis- and disinformation as a societal problem, reviews why government roles in defining mis- and disinformation are constitutionally suspect under First Amendment jurisprudence, and builds on a content-neutral theory of disincentivizing the production of mis- and disinformation first proposed by Marshall Van Alstyne. The purpose of this paper is to develop some key implementation details that would be necessary to resolve if the theory is to be adopted operationally.
本文回顾了作为一个社会问题的网络错误信息和虚假信息问题,评述了为什么政府在定义错误信息和虚假信息方面的作用在宪法第一修正案的法理下是可疑的,并以马歇尔-范-阿尔斯泰恩(Marshall Van Alstyne)首次提出的抑制错误信息和虚假信息生产的内容中立理论为基础。本文的目的是制定一些关键的实施细节,这些细节是在实际操作中采用该理论时必须解决的问题。
{"title":"Towards implementation of warrant-based content self-moderation","authors":"Herbert S. Lin","doi":"10.1007/s12525-023-00683-y","DOIUrl":"https://doi.org/10.1007/s12525-023-00683-y","url":null,"abstract":"<p>This paper recaps the issue of online mis- and disinformation as a societal problem, reviews why government roles in defining mis- and disinformation are constitutionally suspect under First Amendment jurisprudence, and builds on a content-neutral theory of disincentivizing the production of mis- and disinformation first proposed by Marshall Van Alstyne. The purpose of this paper is to develop some key implementation details that would be necessary to resolve if the theory is to be adopted operationally.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139051195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The interactions between developers and users are a vital driver of complementary innovation and further facilitate the emergence and evolution of digital innovation ecosystems. However, these interactions are somewhat overlooked in research on digital innovation ecosystems. To increase the understanding of their interrelationship, firstly, we explain the foundation of value co-creation between developers and users by introducing service-dominant logic (S-D logic). Then, we analyze the coordination mechanism of their value co-creation using an evolutionary game approach. There are three key findings obtained: First, the underlying logic behind their value co-creation is mutual benefit, and the coordination mechanism elaborates how they select participation strategies by carefully weighing benefits against costs. Second, their engagement behavior is influenced by each other, and their initial choices also determine the evolution outcome of the behavior under certain circumstance. Third, the involvement of developers and users is impacted by similar benefits and costs, such as additional benefits of adopting the active strategy unilaterally, free-riding benefits, additional costs of positive participation, and benefits of ecosystem synergy. However, factors related to platform owners, the loss caused by punishment due to passive participation and the benefits from being featured due to active participation, only affect developers’ strategy choices directly. Finally, we discuss managerial implications of our findings.
{"title":"The coordination mechanism of value co-creation between developers and users in digital innovation ecosystems","authors":"Xiaoxu Zhang, Linchao Yang, Tianyu Gao, Wenyong Zhou","doi":"10.1007/s12525-023-00685-w","DOIUrl":"https://doi.org/10.1007/s12525-023-00685-w","url":null,"abstract":"<p>The interactions between developers and users are a vital driver of complementary innovation and further facilitate the emergence and evolution of digital innovation ecosystems. However, these interactions are somewhat overlooked in research on digital innovation ecosystems. To increase the understanding of their interrelationship, firstly, we explain the foundation of value co-creation between developers and users by introducing service-dominant logic (S-D logic). Then, we analyze the coordination mechanism of their value co-creation using an evolutionary game approach. There are three key findings obtained: First, the underlying logic behind their value co-creation is mutual benefit, and the coordination mechanism elaborates how they select participation strategies by carefully weighing benefits against costs. Second, their engagement behavior is influenced by each other, and their initial choices also determine the evolution outcome of the behavior under certain circumstance. Third, the involvement of developers and users is impacted by similar benefits and costs, such as additional benefits of adopting the active strategy unilaterally, free-riding benefits, additional costs of positive participation, and benefits of ecosystem synergy. However, factors related to platform owners, the loss caused by punishment due to passive participation and the benefits from being featured due to active participation, only affect developers’ strategy choices directly. Finally, we discuss managerial implications of our findings.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138627756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-06DOI: 10.1007/s12525-023-00680-1
Leonardo Banh, Gero Strobel
Recent developments in the field of artificial intelligence (AI) have enabled new paradigms of machine processing, shifting from data-driven, discriminative AI tasks toward sophisticated, creative tasks through generative AI. Leveraging deep generative models, generative AI is capable of producing novel and realistic content across a broad spectrum (e.g., texts, images, or programming code) for various domains based on basic user prompts. In this article, we offer a comprehensive overview of the fundamentals of generative AI with its underpinning concepts and prospects. We provide a conceptual introduction to relevant terms and techniques, outline the inherent properties that constitute generative AI, and elaborate on the potentials and challenges. We underline the necessity for researchers and practitioners to comprehend the distinctive characteristics of generative artificial intelligence in order to harness its potential while mitigating its risks and to contribute to a principal understanding.
{"title":"Generative artificial intelligence","authors":"Leonardo Banh, Gero Strobel","doi":"10.1007/s12525-023-00680-1","DOIUrl":"https://doi.org/10.1007/s12525-023-00680-1","url":null,"abstract":"<p>Recent developments in the field of artificial intelligence (AI) have enabled new paradigms of machine processing, shifting from data-driven, discriminative AI tasks toward sophisticated, creative tasks through generative AI. Leveraging deep generative models, generative AI is capable of producing novel and realistic content across a broad spectrum (e.g., texts, images, or programming code) for various domains based on basic user prompts. In this article, we offer a comprehensive overview of the fundamentals of generative AI with its underpinning concepts and prospects. We provide a conceptual introduction to relevant terms and techniques, outline the inherent properties that constitute generative AI, and elaborate on the potentials and challenges. We underline the necessity for researchers and practitioners to comprehend the distinctive characteristics of generative artificial intelligence in order to harness its potential while mitigating its risks and to contribute to a principal understanding.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138518504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-05DOI: 10.1007/s12525-023-00672-1
Leonie Kuen, Daniel Westmattelmann, Maike Bruckes, Gerhard Schewe
Trust has been identified as inevitable for technology acceptance and might further gain importance as technologies become increasingly complex. However, previous research on trust in online environments lacks a systematic configuration of trust entities in research models; some studies include either trust in technology or trust in provider, others both. In combination with inconsistent results, this leads to a lack of in-depth knowledge about the trust entities’ relationship to each other, to their antecedents, and intention to use. Therefore, this study aims at clarifying these relationships and examining how they vary for different configurations. We performed pairwise meta-analyses to generate summary effects for the individual trust entities and examined four different trust configurations by applying meta-analytic structural equation modeling (MASEM). Our findings advance technology acceptance and trust research and highlight the necessity to carefully configure trust. More specifically, the results from pairwise meta-analysis support a strong relationship between the trust entities that is, however, countered by the effects of antecedents in MASEM. Institution-based trust and reputation are found stronger predictors for trust in provider and familiarity a stronger determinant of trust in technology. Furthermore, the trust entities show comparable paths to intention to use when either trust entity is included in the research model, but when both are integrated, trust in technology is more important than trust in provider.
{"title":"Who earns trust in online environments? A meta-analysis of trust in technology and trust in provider for technology acceptance","authors":"Leonie Kuen, Daniel Westmattelmann, Maike Bruckes, Gerhard Schewe","doi":"10.1007/s12525-023-00672-1","DOIUrl":"https://doi.org/10.1007/s12525-023-00672-1","url":null,"abstract":"<p>Trust has been identified as inevitable for technology acceptance and might further gain importance as technologies become increasingly complex. However, previous research on trust in online environments lacks a systematic configuration of trust entities in research models; some studies include either trust in technology or trust in provider, others both. In combination with inconsistent results, this leads to a lack of in-depth knowledge about the trust entities’ relationship to each other, to their antecedents, and intention to use. Therefore, this study aims at clarifying these relationships and examining how they vary for different configurations. We performed pairwise meta-analyses to generate summary effects for the individual trust entities and examined four different trust configurations by applying meta-analytic structural equation modeling (MASEM). Our findings advance technology acceptance and trust research and highlight the necessity to carefully configure trust. More specifically, the results from pairwise meta-analysis support a strong relationship between the trust entities that is, however, countered by the effects of antecedents in MASEM. Institution-based trust and reputation are found stronger predictors for trust in provider and familiarity a stronger determinant of trust in technology. Furthermore, the trust entities show comparable paths to intention to use when either trust entity is included in the research model, but when both are integrated, trust in technology is more important than trust in provider.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138518501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-05DOI: 10.1007/s12525-023-00682-z
Liang Li, Mingxu Wang, Xiaohao Zhou
The popularity of online marketplaces continues to grow worldwide, and with it comes increased attention to the non-economic value they provide. This study aims to analyze the environmental, social, and governance (ESG) reports and news of 13 online marketplace operators and examine their engagement in ESG practices, considering their characteristics and the social environment. By comparing their practices with the generic ESG framework, the study identifies unique factors and approaches specific to ESG practices in online marketplaces, such as constructing industry ecology, contributing to national current affairs and policies, protecting intellectual property, and focusing on information and network security. The study also finds that market transactions, digital innovation, and participant ecology are three key mechanisms that explain the specificity of ESG practices in online marketplaces. The findings of this study offer an ESG framework that can be applied to online marketplaces. It highlights the importance of considering online marketplaces’ social environment and individual characteristics in developing ESG practices. This study provides insights for online marketplace operators to improve their ESG practices and contributes to a growing body of literature on non-economic value creation in online marketplaces.
{"title":"Creating value beyond commercial outcomes: The ESG practices of online marketplaces for sustainable development","authors":"Liang Li, Mingxu Wang, Xiaohao Zhou","doi":"10.1007/s12525-023-00682-z","DOIUrl":"https://doi.org/10.1007/s12525-023-00682-z","url":null,"abstract":"<p>The popularity of online marketplaces continues to grow worldwide, and with it comes increased attention to the non-economic value they provide. This study aims to analyze the environmental, social, and governance (ESG) reports and news of 13 online marketplace operators and examine their engagement in ESG practices, considering their characteristics and the social environment. By comparing their practices with the generic ESG framework, the study identifies unique factors and approaches specific to ESG practices in online marketplaces, such as constructing industry ecology, contributing to national current affairs and policies, protecting intellectual property, and focusing on information and network security. The study also finds that market transactions, digital innovation, and participant ecology are three key mechanisms that explain the specificity of ESG practices in online marketplaces. The findings of this study offer an ESG framework that can be applied to online marketplaces. It highlights the importance of considering online marketplaces’ social environment and individual characteristics in developing ESG practices. This study provides insights for online marketplace operators to improve their ESG practices and contributes to a growing body of literature on non-economic value creation in online marketplaces.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138518502","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-27DOI: 10.1007/s12525-023-00681-0
Peiyu Zhou, Yuguang Xie, Changyong Liang
Artificial intelligence (AI) voice assistants possess significant market potential and offer diverse services through voice interaction. However, the influence of anthropomorphic features on consumers’ mind perception and continued use intention, particularly across various age groups, remains underexplored. To address this research gap, we employ mind perception theory, the stimulus–organism-response model, and cognitive load theory to conduct a research model. Using a sample of 303 survey responses, we evaluate the research model and hypotheses through partial least squares analysis. Findings reveal that these features positively affect alleviating loneliness and enhancing perceived usefulness. Additionally, the alleviation of loneliness and perceived usefulness contribute to consumers’ continued use intention and mediate the relationship between anthropomorphic features and continued use intention. Furthermore, the effect of anthropomorphic features on mind perception varies across age groups. This research enhances understanding of the influence of anthropomorphic features on consumers’ mind perception and continued use intention of AI voice assistants, providing valuable insights for product developers and marketers to enhance the consumer experience.
{"title":"How to increase consumers’ continued use intention of artificial intelligence voice assistants? The role of anthropomorphic features","authors":"Peiyu Zhou, Yuguang Xie, Changyong Liang","doi":"10.1007/s12525-023-00681-0","DOIUrl":"https://doi.org/10.1007/s12525-023-00681-0","url":null,"abstract":"<p>Artificial intelligence (AI) voice assistants possess significant market potential and offer diverse services through voice interaction. However, the influence of anthropomorphic features on consumers’ mind perception and continued use intention, particularly across various age groups, remains underexplored. To address this research gap, we employ mind perception theory, the stimulus–organism-response model, and cognitive load theory to conduct a research model. Using a sample of 303 survey responses, we evaluate the research model and hypotheses through partial least squares analysis. Findings reveal that these features positively affect alleviating loneliness and enhancing perceived usefulness. Additionally, the alleviation of loneliness and perceived usefulness contribute to consumers’ continued use intention and mediate the relationship between anthropomorphic features and continued use intention. Furthermore, the effect of anthropomorphic features on mind perception varies across age groups. This research enhances understanding of the influence of anthropomorphic features on consumers’ mind perception and continued use intention of AI voice assistants, providing valuable insights for product developers and marketers to enhance the consumer experience.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":8.5,"publicationDate":"2023-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138518500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-14DOI: 10.1007/s12525-023-00671-2
Rainer Schmidt, Rainer Alt, Alfred Zimmermann
Abstract Many assistant systems have evolved toward assistant platforms. These platforms combine a range of resources from various actors via a declarative and generative interface. Among the examples are voice-oriented assistant platforms like Alexa and Siri, as well as text-oriented assistant platforms like ChatGPT and Bard. They have emerged as valuable tools for handling tasks without requiring deeper domain expertise and have received large attention with the present advances in generative artificial intelligence. In view of their growing popularity, this Fundamental outlines the key characteristics and capabilities that define assistant platforms. The former comprise a multi-platform architecture, a declarative interface, and a multi-platform ecosystem, while the latter include capabilities for composition, integration, prediction, and generativity. Based on this framework, a research agenda is proposed along the capabilities and affordances for assistant platforms.
{"title":"Assistant platforms","authors":"Rainer Schmidt, Rainer Alt, Alfred Zimmermann","doi":"10.1007/s12525-023-00671-2","DOIUrl":"https://doi.org/10.1007/s12525-023-00671-2","url":null,"abstract":"Abstract Many assistant systems have evolved toward assistant platforms. These platforms combine a range of resources from various actors via a declarative and generative interface. Among the examples are voice-oriented assistant platforms like Alexa and Siri, as well as text-oriented assistant platforms like ChatGPT and Bard. They have emerged as valuable tools for handling tasks without requiring deeper domain expertise and have received large attention with the present advances in generative artificial intelligence. In view of their growing popularity, this Fundamental outlines the key characteristics and capabilities that define assistant platforms. The former comprise a multi-platform architecture, a declarative interface, and a multi-platform ecosystem, while the latter include capabilities for composition, integration, prediction, and generativity. Based on this framework, a research agenda is proposed along the capabilities and affordances for assistant platforms.","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136232458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-09DOI: 10.1007/s12525-023-00674-z
Mei-Ju Chen
{"title":"Antecedents and outcomes of virtual presence in online shopping: A perspective of SOR (Stimulus-Organism-Response) paradigm","authors":"Mei-Ju Chen","doi":"10.1007/s12525-023-00674-z","DOIUrl":"https://doi.org/10.1007/s12525-023-00674-z","url":null,"abstract":"","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135243382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}