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Designing a conversational agent for supporting data exploration in citizen science 设计对话式代理,支持公民科学中的数据探索
IF 8.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-03-27 DOI: 10.1007/s12525-024-00705-3

Abstract

Data is ubiquitous in today’s digitized society. However, access to and literacy in handling data plays a pivotal role in determining who can benefit from it and who can use—or potentially misuse—it. To combat inequalities and address issues such as misinformation, it is essential to enable citizens to effectively access and understand data within their local ecosystems. To address this challenge, we focus on the case of citizen science and propose using a conversational agent to support data exploration and lower barriers to citizen engagement in research projects. Using a design science research approach, we derive design principles and develop a prototypical artifact. Moreover, we conduct an experimental evaluation, demonstrating strong interest among citizens to participate in scientific data analysis and that conversational agents hold great potential in increasing data literacy.

摘要 在当今数字化社会中,数据无处不在。然而,数据的获取和处理能力在决定谁能从中受益、谁能使用或可能滥用数据方面起着关键作用。要消除不平等现象并解决错误信息等问题,就必须让公民能够有效地访问和理解本地生态系统中的数据。为了应对这一挑战,我们将重点放在公民科学上,并建议使用会话代理来支持数据探索,降低公民参与研究项目的障碍。利用设计科学研究方法,我们得出了设计原则,并开发了一个原型工具。此外,我们还进行了一项实验评估,结果表明公民对参与科学数据分析有着浓厚的兴趣,而且对话代理在提高数据素养方面有着巨大的潜力。
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引用次数: 0
The duality of reputation portability: Investigating the demand effect of imported ratings across online labor markets 声誉可移植性的双重性:调查进口评级在网络劳动力市场上的需求效应
IF 8.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-03-26 DOI: 10.1007/s12525-024-00706-2
Diana Tran Nhat, Laura Thäter, Timm Teubner

Online labor platforms have been criticized for fueling precarious working conditions. Due to their platform-bound reputation systems, switching costs are prohibitively high and workers are locked-in to the platforms. One widely discussed approach to addressing this issue and improving workers’ position is the portability of reputational data. In this study, we conduct an online experiment with 239 participants to test the effect of introducing reputation portability and to study the demand effect of imported ratings. We find that the volume of imported ratings stimulates demand, although to a lower degree than onsite ratings. Specifically, the effect of imported ratings corresponds to about 35% of the effect of onsite ratings. The results imply the possibility of unintended cross-market demand concentration effects that especially favor workers with high rating volumes (“superstars”).

在线劳务平台因助长不稳定的工作条件而饱受批评。由于其平台绑定的声誉系统,转换成本过高,工人被锁定在平台上。为解决这一问题并改善工人的处境,一种被广泛讨论的方法是声誉数据的可移植性。在本研究中,我们进行了一项有 239 人参与的在线实验,以检验引入声誉可移植性的效果,并研究导入评级的需求效应。我们发现,进口评级的数量会刺激需求,尽管其程度低于现场评级。具体而言,进口评级的效果相当于现场评级效果的 35%。这些结果表明,可能存在无意的跨市场需求集中效应,这种效应尤其有利于高评分的员工("超级明星")。
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引用次数: 0
Beyond control over data: Conceptualizing data sovereignty from a social contract perspective 超越对数据的控制:从社会契约角度构思数据主权
IF 8.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-03-02 DOI: 10.1007/s12525-024-00695-2
Antragama Ewa Abbas, Thomas van Velzen, Hosea Ofe, Geerten van de Kaa, Anneke Zuiderwijk, Mark de Reuver

In the data economy, data sovereignty is often conceptualized as data providers’ ability to control their shared data. While control is essential, the current literature overlooks how this facet interrelates with other sovereignty facets and contextual conditions. Drawing from social contract theory and insights from 31 expert interviews, we propose a data sovereignty conceptual framework encompassing protection, participation, and provision facets. The protection facets establish data sharing foundations by emphasizing baseline rights, such as data ownership. Building on this foundation, the participation facet, through responsibility divisions, steers the provision facets. Provision comprises facets such as control, security, and compliance mechanisms, thus ensuring that foundational rights are preserved during and after data sharing. Contextual conditions (data type, organizational size, and business data sharing setting) determine the level of difficulty in realizing sovereignty facets. For instance, if personal data is shared, privacy becomes a relevant protection facet, leading to challenges of ownership between data providers and data subjects, compliance demands, and control enforcement. Our novel conceptualization paves the way for coherent and comprehensive theory development concerning data sovereignty as a complex, multi-faceted construct.

在数据经济中,数据主权通常被概念化为数据提供者控制其共享数据的能力。虽然控制是必不可少的,但目前的文献忽略了这一层面与其他主权层面和背景条件之间的相互关系。借鉴社会契约理论和 31 位专家访谈的观点,我们提出了一个包含保护、参与和提供三个方面的数据主权概念框架。保护层面通过强调基准权利(如数据所有权)来建立数据共享基础。在此基础上,参与层面通过责任划分引导提供层面。提供包括控制、安全和合规机制等方面,从而确保在数据共享期间和之后维护基本权利。环境条件(数据类型、组织规模和业务数据共享环境)决定了实现主权层面的困难程度。例如,如果共享的是个人数据,隐私就会成为一个相关的保护层面,导致数据提供者和数据主体之间的所有权、合规性要求和控制执行方面的挑战。我们新颖的概念化为数据主权这一复杂的、多层面的理论发展铺平了道路。
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引用次数: 0
An empirical study on traditional offline retailer’s switching intention towards community-based group buying program: A push–pull-mooring model 传统线下零售商转向社区团购计划意向的实证研究:推拉移动模型
IF 8.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-02-29 DOI: 10.1007/s12525-024-00702-6
Zihan Guan, Xiaoran Shi, Huajing Ying, Ruhui Xue, Xiaojiao Qiao

To enter the offline channel, the community-based group buying (CGB) platform usually recruits group leaders to perform corresponding tasks (i.e., creating new customers, information disseminating, marketing, and goods delivering). A major type of group leader is the traditional offline retailer, who runs a convenience store in the community and is considered as the core bond among three parties, namely, platforms, merchants, and consumers. Drawing upon the PPM theory and TAM model, this study aims to investigate the switching intention of traditional offline retailers to embrace platform’s recruitment and undertake group leader roles towards the CGB program. With primary data collected from 365 respondents, we establish a structural equation model and conduct the empirical analysis. Results suggest that both push and pull factors exert positive effects on convenience storekeepers’ switching intention, while the perceived risk (i.e., one of the mooring factors) hinders the switching intention. However, switching cost, as another mooring factor, does not significantly predict the switching intention. These additional constructs in the push–pull-mooring (PPM) model are considerably helpful for improving the understanding of traditional offline retailer’s switching intention towards community-based group buying and could offer several managerial implications for group buying platforms.

为了进入线下渠道,社区团购(CGB)平台通常会招募团长来完成相应的任务(即创造新客户、信息传播、市场营销和商品交付)。团长的主要类型是传统的线下零售商,他们在社区中经营便利店,被视为平台、商家和消费者三方之间的核心纽带。本研究借鉴 PPM 理论和 TAM 模型,旨在探究传统线下零售商接受平台招募并承担 CGB 项目群主角色的转换意向。通过收集 365 名受访者的原始数据,我们建立了一个结构方程模型并进行了实证分析。结果表明,推力和拉力因素都对便利店店主的转换意向产生了积极影响,而感知风险(即停泊因素之一)则阻碍了转换意向的产生。然而,转换成本作为另一个锚定因素,对转换意向的预测并不显著。推-拉-锚定(PPM)模型中的这些附加构念大大有助于加深对传统线下零售商转向社区团购意向的理解,并可为团购平台提供一些管理启示。
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引用次数: 0
Designing incentive systems for participation in digital ecosystems—An integrated framework 为参与数字生态系统设计激励系统--一个综合框架
IF 8.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-02-28 DOI: 10.1007/s12525-024-00703-5
Cristina Mihale-Wilson, K. Valerie Carl

Digital ecosystems are a highly relevant phenomenon in contemporary practice, offering unprecedented value creation opportunities for both companies and consumers. However, the success of these ecosystems hinges on their ability to establish the appropriate incentive systems that attract and engage diverse actors. Following the notion that setting “the right” incentives is essential for forming and growing digital ecosystems, this article presents an integrated framework that supports scholars and practitioners in identifying and orchestrating incentives into powerful incentive systems that encourage active participation and engagement. This framework emphasizes the importance of understanding how individuals and groups are motivated to engage in the ecosystem to incentivize them effectively. To demonstrate its applicability and value, we show its application in the context of an emergent digital ecosystem within the Smart Living domain.

数字生态系统是当代实践中一个非常重要的现象,为企业和消费者提供了前所未有的价值创造机会。然而,这些生态系统的成功与否取决于它们是否有能力建立适当的激励体系,以吸引和调动不同的参与者。设定 "正确 "的激励机制对于数字生态系统的形成和发展至关重要,根据这一理念,本文提出了一个综合框架,支持学者和实践者识别和协调激励机制,使其成为鼓励积极参与和投入的强大激励系统。该框架强调了了解个人和团体参与生态系统的动机对于有效激励他们的重要性。为了证明该框架的适用性和价值,我们以智能生活领域的新兴数字生态系统为背景,展示了该框架的应用。
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引用次数: 0
Data Sovereignty in Information Systems 信息系统中的数据主权
IF 8.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-02-27 DOI: 10.1007/s12525-024-00693-4
Franziska von Scherenberg, Malte Hellmeier, Boris Otto

Data has become a strategic asset for societal prosperity and economic competitiveness. There has long been an academic consensus that the value of data unfolds during its use. Consequently, many stakeholders have called for expanding the use and reuse of data, including the public and open variety, as well as that from private data providers. However, citizens and organizations want self-determination over their data use, that is, data sovereignty. This fundamentals paper applies a literature review to conceptualize the term in Information Systems (IS) research by summarizing current findings and definitions to add further structure to the field. It contributes to the current research streams by introducing a core conceptual model consisting of seven interacting core aspects, involving trust between data providers and consumers for data assets, supported by data infrastructure and contractual agreements on all data lifecycle stages. We evaluate and discuss this conceptual model through recent field examples and provide an overview of future research opportunities.

数据已成为社会繁荣和经济竞争力的战略资产。长期以来,学术界的共识是,数据的价值体现在其使用过程中。因此,许多利益相关者都呼吁扩大数据的使用和再利用,包括公共和开放数据以及私人数据提供者提供的数据。然而,公民和组织希望对其数据使用拥有自决权,即数据主权。这篇基础性论文通过文献综述,总结了当前的研究成果和定义,为信息系统(IS)研究中的这一术语提供了概念,从而进一步丰富了该领域的结构。本文介绍了一个核心概念模型,该模型由七个相互作用的核心方面组成,涉及数据提供者和数据资产消费者之间的信任,并由数据基础设施和所有数据生命周期阶段的合同协议提供支持。我们通过最近的实际案例对这一概念模型进行了评估和讨论,并概述了未来的研究机会。
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引用次数: 0
Manipulation by design 设计操纵
IF 8.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-02-20 DOI: 10.1007/s12525-024-00699-y
Jan Trzaskowski

Human behaviour is affected by architecture, including how online user interfaces are designed. The purpose of this article is to provide insights into the regulation of behaviour modification by the design of choice architecture in light of the European Union data protection law (GDPR) and marketing law (UCPD). It has become popular to use the term ‘dark pattern’ (also ‘deceptive practices’) to describe such practices in online environments. The term provides a framework for identifying and discussing ‘problematic’ design practices, but the definitions and descriptions are not sufficient in themselves to draw the fine line between legitimate (lawful) persuasion and unlawful manipulation, which requires an inquiry into agency, self-determination, regulation and legal interpretation. The main contribution of this article is to place manipulative design, including ‘dark patterns’, within the framework of persuasion (marketing), technology (persuasive technology) and law (privacy and marketing).

人的行为会受到架构的影响,包括在线用户界面的设计方式。本文的目的是根据欧盟数据保护法(GDPR)和营销法(UCPD),就选择架构设计对行为修改的规范提出见解。使用 "黑暗模式"(也称 "欺骗行为")来描述在线环境中的此类行为已成为一种流行。该术语为识别和讨论 "有问题 "的设计行为提供了一个框架,但定义和描述本身并不足以在正当(合法)说服和非法操纵之间划出一条细线,这需要对代理、自决、监管和法律解释进行探究。本文的主要贡献在于将包括 "黑暗模式 "在内的操纵性设计置于说服(营销)、技术(说服技术)和法律(隐私与营销)的框架内。
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引用次数: 0
Enhancing trust in global supply chains: Conceptualizing Digital Product Passports for a low-carbon hydrogen market 增强全球供应链中的信任:为低碳氢市场构思数字产品护照
IF 8.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-25 DOI: 10.1007/s12525-024-00690-7
Paula Heeß, Jakob Rockstuhl, Marc-Fabian Körner, Jens Strüker

Industries and energy markets around the world are facing mounting pressure to decarbonize, prompting them to transform processes and supply chains towards sustainability. However, a lack of credible sustainability data proves to be a considerable barrier for emerging markets for sustainable products: Against the background of complex and globalized supply chains, it is necessary to verify the sustainability claim of products in order to demand price premiums for sustainable products in the long run. To enable this, it is necessary that stakeholders in globalized supply chains are willing to share relevant data along the entire supply chain for increasing traceability and reducing information asymmetries. Using the example of international hydrogen supply chains, we study how data can be shared between different stakeholders using Digital Product Passports while addressing stakeholders’ concerns about data privacy and disclosure. In our work, we develop design principles that provide insight into how a Digital Product Passport should be designed to verify the hydrogen’s carbon footprint in a reliable way and to ensure the willingness of stakeholders to share their data. We follow a multi-step approach with a structured literature review followed by expert interviews and qualitative content analysis for a synthesis of design principles. Our research illustrates that a Digital Product Passport must collect data comprehensively and automatically, process it in a decentralized and tamper-proof manner, protect privacy and sovereignty of stakeholders, and ensure interoperability.

世界各地的工业和能源市场正面临着越来越大的去碳化压力,促使它们朝着可持续发展的方向转变工艺和供应链。然而,缺乏可信的可持续发展数据证明是新兴市场获得可持续产品的一大障碍:在供应链复杂化和全球化的背景下,有必要验证产品的可持续性声明,以便为可持续产品争取长期溢价。为此,全球化供应链中的利益相关者必须愿意分享整个供应链中的相关数据,以提高可追溯性,减少信息不对称。以国际氢气供应链为例,我们研究了如何利用 "数字产品护照 "在不同利益相关者之间共享数据,同时解决利益相关者对数据隐私和披露的担忧。在我们的工作中,我们制定了一些设计原则,这些原则有助于我们深入了解数字产品护照应如何设计,以便以可靠的方式验证氢气的碳足迹,并确保利益相关者愿意共享他们的数据。我们采用了多步骤的方法,先进行结构化的文献综述,然后进行专家访谈和定性内容分析,最后总结出设计原则。我们的研究表明,数字产品护照必须全面自动地收集数据,以分散和防篡改的方式处理数据,保护利益相关者的隐私和主权,并确保互操作性。
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引用次数: 0
Artificial intelligence-driven diagnosis of β-thalassemia minor & iron deficiency anemia using machine learning models. 机器学习模型可以预测血红蛋白变异的存在:基于人工神经网络的β-地中海贫血和缺铁性贫血的识别
IF 2.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-25 DOI: 10.5937/jomb0-38779
Süheyl Uçucu, Fatih Azik

Background: Iron deficiency anemia (IDA) and b-thalassemia minor (BTM) are the two most common causes of microcytic anemia, and although these conditions do not share many symptoms, differential diagnosis by blood tests is a time-consuming and expensive process. CBC can be used to diagnose anemia, but without advanced techniques, it cannot differentiate between iron deficiency anemia and BTM. This makes the differential diagnosis of IDA and BTM costly, as it requires advanced techniques to differentiate between the two conditions. This study aims to develop a model to differentiate IDA from BTM using an automated machine-learning method using only CBC data.

Methods: This retrospective study included 396 individuals, consisting of 216 IDAs and 180 BTMs. The work was divided into three parts. The first section focused on the individual effects of hematological parameters on the differentiation of IDA and BTM. The second part discusses traditional methods and discriminant indices used in diagnosis. In the third section, models developed using artificial neural networks (ANN) and decision trees are analysed and compared with the methods used in the first two sections.

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引用次数: 0
Consumers’ ambiguous perceptions of advertising disclosures in influencer marketing: Disentangling the effects on current and future social media engagement 消费者对影响者营销中广告披露的模糊认知:厘清对当前和未来社交媒体参与的影响
IF 8.5 3区 管理学 Q1 BUSINESS Pub Date : 2024-01-23 DOI: 10.1007/s12525-023-00679-8
Adrian Waltenrath

Based on a large real-world dataset comprising Instagram posts of popular influencers, this study empirically analyzes the impact of disclosed and undisclosed advertising on consumers’ engagement with (a) the advertisement and (b) future non-advertising posts of the same author. As extant research reports inconsistent effects of ad disclosures based on inferred motives, persuasion knowledge, and source credibility, this study develops a conceptual framework incorporating these theoretical concepts. To identify undisclosed advertisements, we use data from regions with proper disclosure culture to train a model to predict if posts are advertising. Based on the predictions for > 65,000 posts of 239 macro-influencers, we find that advertising posts gather less engagement than non-advertising posts. Regarding immediate ad engagement, we find that disclosed ads gather less engagement than undisclosed ads. Contrastingly, when analyzing future engagement, we identify positive persistent effects of disclosed advertising and negative persistent effects of undisclosed advertising on consumers’ engagement with future posts of the same author. We conclude that source credibility explains the effect of disclosures on future posts, while the Persuasion Knowledge Model can explain the effect of disclosures on the current advertisement. Thus, consumers’ coping strategies triggered by activated persuasion knowledge are mostly limited to the advertisement. Our findings can explain the opposing results of extant research. From a managerial perspective, we find that by not disclosing advertising posts, influencers and marketers increase an ad’s engagement levels at the expense of persistently lowered attitudes. Conversely, in the long run, they may benefit from transparent disclosures.

本研究基于Instagram上流行影响者发布的帖子组成的大型真实数据集,实证分析了披露和未披露广告对消费者参与(a)广告和(b)同一作者未来非广告帖子的影响。由于现有研究报告中基于推断动机、说服知识和来源可信度的广告披露效果不一致,本研究开发了一个包含这些理论概念的概念框架。为了识别未披露的广告,我们使用具有适当披露文化的地区的数据来训练一个模型,以预测帖子是否是广告。根据对 239 位宏观影响者的 65,000 篇帖子的预测,我们发现广告帖子的参与度低于非广告帖子。关于即时广告参与度,我们发现公开广告的参与度低于未公开广告。相反,在分析未来参与度时,我们发现披露广告对消费者参与同一作者的未来帖子有正向持续影响,而未披露广告对消费者参与同一作者的未来帖子有负向持续影响。我们的结论是,信息来源可信度可以解释信息披露对未来帖子的影响,而说服知识模型则可以解释信息披露对当前广告的影响。因此,消费者由被激活的说服知识所引发的应对策略大多局限于广告。我们的发现可以解释现有研究的相反结果。从管理的角度来看,我们发现,通过不披露广告帖子,影响者和营销者以持续降低态度为代价提高了广告的参与度。相反,从长远来看,他们可能会从透明的披露中获益。
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引用次数: 0
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Electronic Markets
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