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Applying a Kansei engineering-based relationship model design approach to developing consumers' sustainability reliance on apparel 运用基于康采恩工程学的关系模型设计方法,培养消费者对服装的可持续性依赖性
IF 3.5 4区 管理学 Q2 BUSINESS Pub Date : 2023-12-30 DOI: 10.1108/jfmm-11-2022-0239
Baoru Ge, Yun Xue

Purpose

Based on Kansei Engineering, this study obtained consumers' emotional preferences aiming to enhance the emotional connection between consumers and clothing to extend the service life of clothing and realize sustainable clothing design.

Design/methodology/approach

Six Kansei word pairs that are the most important to consumers were identified through literature reviews, magazines, websites, card sorting of consumers and cluster analysis. Finally, the consumers scored the 32 product specimens through a 5-level rating semantic differential scale questionnaire of six Kansei word pairs. The researchers verified the consumers' emotional preferences through principal component analysis and established the relationship between Kansei words and design elements of color through partial least squares.

Findings

The study found consumers' emotional preferences: elegant, minimalist, formal, casual, mature, practical and distinctive style. Besides white, black, gray, blue, consumers will also like red and yellow-red in the future. The crucial findings of this study are to get recommended guidelines that consumers' emotional preferences match the corresponding design elements.

Originality/value

The study's findings can be used to style the design of men's plain-color shirts and guide online marketers and designers to design apparel that meets consumers' emotional needs to develop consumers' sustainability reliance on clothing. This study also explains the overall process and methodology for integrating consumer preferences and product design elements.

设计/方法/途径通过文献综述、杂志、网站、消费者卡片分类和聚类分析,确定了消费者最关注的六组关西词对。最后,消费者通过对六组关西词对进行 5 级评分的语义差别量表问卷,对 32 个产品标本进行打分。研究人员通过主成分分析验证了消费者的情感偏好,并通过偏最小二乘法建立了关西词与色彩设计元素之间的关系。除了白、黑、灰、蓝之外,消费者未来还会喜欢红色和黄红色。本研究的重要发现是获得消费者的情感偏好与相应的设计元素相匹配的推荐指南。原创性/价值本研究的发现可用于男士纯色衬衫的设计风格,并指导网络营销人员和设计师设计符合消费者情感需求的服装,以培养消费者对服装的可持续性依赖。本研究还解释了整合消费者偏好和产品设计元素的整体流程和方法。
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引用次数: 0
Exploring the influence of content marketing strategies on the expansion of the fashion second-hand market: a theoretical prediction study 探索内容营销战略对时尚二手市场扩张的影响:一项理论预测研究
IF 3.5 4区 管理学 Q2 BUSINESS Pub Date : 2023-12-29 DOI: 10.1108/jfmm-09-2023-0232
Lingwen wei, Yan Hong, Xianyi Zeng

Purpose

The purpose of this research is to conduct a theoretical prediction study exploring the effectiveness of different content marketing strategies in expanding the second-hand market for fashion brands, comparing the costs and risks involved in these strategies in practice.

Design/methodology/approach

First, the expert interview method is employed to extract the content marketing strategies of the fashion second-hand market. Then, a descriptive space that is able to identify various fashion brand images is established. Then, experts' perceptions of the relationships between content marketing strategies and fashion brand image dimensions are obtained through a subjective evaluation procedure. Data of semantic evaluation were quantified and analyzed using the fuzzy logic method.

Findings

When fashion brands expand to the second-hand market, they not only need to focus on improving the individual differentiation of products but also give priority to the quality of products and services and the overall customer experience. Exploring the “social impact strategy” will become an important direction for the development of fashion brands in the future.

Originality/value

The research methodology employed herein exhibits a noteworthy degree of novelty. This study introduces a pioneering theoretical prediction approach utilizing fuzzy logic, marking the inaugural exploration of this emerging and captivating dimension within the context of the study. Simultaneously, the study provides comparative results among content marketing strategies for expanding the fashion second-hand market, offering guidance for market expansion.

设计/方法/途径首先,采用专家访谈法提取时尚二手市场的内容营销策略。然后,建立一个能够识别各种时尚品牌形象的描述空间。然后,通过主观评价程序获得专家对内容营销策略与时尚品牌形象维度之间关系的看法。结论时尚品牌在向二手市场扩张时,不仅要注重提高产品的个性化差异,还要优先考虑产品和服务的质量以及整体的客户体验。探索 "社会影响战略 "将成为未来时尚品牌发展的重要方向。 原创性/价值本研究采用的研究方法具有显著的新颖性。本研究开创性地引入了一种利用模糊逻辑进行理论预测的方法,标志着本研究首次探索了这一新兴的、极具吸引力的维度。同时,本研究提供了拓展时尚二手市场的内容营销策略的比较结果,为拓展市场提供了指导。
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引用次数: 0
Exploring consumer webrooming behaviour in the emerging fashion market: an integrated approach and forthcoming research 探索新兴时尚市场的消费者网络购物行为:一种综合方法和即将开展的研究
IF 3.5 4区 管理学 Q2 BUSINESS Pub Date : 2023-12-21 DOI: 10.1108/jfmm-03-2023-0080
Rajendra Kumar Gopi, Rambabu Lavuri, K Francis Sudhakar

Purpose

The purpose of the study is to explore the role of affective commitment (AC) consumer empowerment on webrooming behaviour (WB) in a multichannel context of the fashion industry, with mediating (attitude [ATT]) and moderating (product involvement [PT]) effect. We used the stimulus– organism–responses theory as a theoretical underpinning.

Design/methodology/approach

We collected 307 responses from fashionable consumer who was purposed fashion products recently through convenience sampling approach and analysed the data with structural equation modelling and PROCESS macro.

Findings

The results illustrated that AC and consumer empowerment had a significant impact on consumer attitude and their WB. Likewise, consumer attitude had a positive mediating association between AC, consumer empowerment and WB. PI significantly moderated the relationship between ACs, consumer empowerment with attitude and attitude with WB.

Originality/value

This study is one of the new research works of its kind, which examines the role of AC and consumer empowerment on WB in the fashion industry. This study contributes to the growing amount of literature on fashion marketing by analysing the rapidly growing phenomena of WB in a multichannel context of the fashion industry.

目的本研究旨在探讨在时尚产业的多渠道背景下,情感承诺(AC)消费者赋权对网络购物行为(WB)的作用,以及中介(态度[ATT])和调节(产品参与[PT])效应。我们以刺激-有机体-反应理论为理论基础。设计/方法/方法我们通过便利抽样方法收集了 307 份近期购买时尚产品的时尚消费者的回复,并使用结构方程建模和 PROCESS 宏法对数据进行了分析。结果结果表明,AC 和消费者赋权对消费者态度及其 WB 有显著影响。同样,消费者态度在 AC、消费者赋权和 WB 之间具有正向中介关系。PI 在很大程度上调节了 AC、消费者授权与态度以及态度与 WB 之间的关系。本研究通过分析时装业多渠道背景下快速增长的 WB 现象,为日益增多的时装营销文献做出了贡献。
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引用次数: 0
The influence of dispositional traits on Generation Z's intention to purchase sustainable clothing 性格特征对Z世代购买可持续服装意愿的影响
IF 3.5 4区 管理学 Q2 BUSINESS Pub Date : 2023-12-02 DOI: 10.1108/jfmm-03-2023-0073
Sofia Salvado Antunes, Cristela Maia Bairrada, Susana Garrido

Purpose

Aim of this study is to examine how environmental concern and perceived consumer effectiveness (PCE) mediate the effect of consumer optimism and pessimism on Generation Z's intention to purchase sustainable clothes.

Design/methodology/approach

A survey was administered to 247 Gen Z students using a quantitative methodology. Structural equation modeling was used for hypothesis testing.

Findings

The examination of findings provides support for the idea that both optimism and pessimism have a direct impact on environmental concerns and perceived consumer effectiveness. Additionally, it reveals that environmental concerns and perceived consumer effectiveness play a positive role in influencing sustainable clothing purchases.

Originality/value

This study is one of the first marketing studies to explore the relationship between personality traits, environmental concerns and the intention to purchase sustainable clothing, providing insight into their relationship.

Research limitations/implications

Some methodological limitations impact the contributions of this cross-sectional investigation. It only tested a few variables predicting the intention to purchase sustainable clothing.

Practical implications

This research provides decision-makers, including marketers, with insights on leveraging dispositional traits to increase consumers' purchase intention of sustainable clothing.

Results

Environmental concerns and PCE have a positive effect on sustainable clothing purchases, which are influenced by both optimism and pessimism.

目的本研究旨在探讨环境关注和感知消费者效能(PCE)如何中介消费者乐观和悲观对Z世代可持续服装购买意愿的影响。设计/方法/方法采用定量方法对247名Z世代学生进行了调查。采用结构方程模型进行假设检验。调查结果对调查结果的审查支持了乐观和悲观对环境问题和感知消费者有效性有直接影响的观点。此外,它揭示了环境问题和感知消费者效能在影响可持续服装购买方面发挥积极作用。原创性/价值本研究是第一个探索个性特征、环境关注和购买可持续服装意愿之间关系的营销研究之一,为他们之间的关系提供了见解。研究局限性/意义一些方法上的局限性影响了本横断面调查的贡献。它只测试了几个变量来预测购买可持续服装的意愿。实际意义本研究为决策者(包括营销人员)提供了利用性格特征来提高消费者对可持续服装的购买意愿的见解。结果环境关注和个人消费支出对服装可持续购买具有正向影响,且受乐观主义和悲观主义的共同影响。
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引用次数: 0
Effects of brand knowledge on green trust and green brand equity: multigroup comparisons based on perceived brand greenness and age 品牌知识对绿色信任和绿色品牌资产的影响:基于感知品牌绿色度和年龄的多组比较
IF 3.5 4区 管理学 Q2 BUSINESS Pub Date : 2023-11-29 DOI: 10.1108/jfmm-12-2022-0262
Tracie Tung, Franck Vigneron

Purpose

The purpose of this study is to understand how consumers' green trust and green brand equity (GBE) vary by perceived brand greenness and age in the US market from the lens of brand knowledge (brand awareness and brand image).

Design/methodology/approach

Three multiple-group comparisons of structural equation modeling were used to analyze the data collected from a questionnaire. An experimental design was applied (high vs. low perceived brand greenness). A total of 440 usable responses were collected from an online consumer panel. With a higher percentage of participants older than 60 years, two groups were used, younger (under 55) and older (over 55), within each brand condition to conduct age comparisons.

Findings

Consumers' previous brand experience is important. The most promising indicators are brand image and green trust for GBE. A difference was observed between the group comparisons. For the less perceived green brand, existing brand image played a more important role in the process, and there is a need to enhance its green trust. For the higher perceived green brand, more factors should be included to explain their GBE, especially for consumers under 55.

Originality

This study identified two moderators, perceived brand greenness and age, in the formation of GBE, which has not been widely explored in the literature. The findings provide significant insights for generational cohorts, focusing for the first time on the joint catalyst effect of greenness and age regarding the influence of GBE on consumers' commitment to green brands. Additionally, the fact that a higher percentage of participants are Baby Boomers enables this study to add to the existing body of literature and bring unique perspectives to understand their and their younger counterparts' attitude toward green consumption.

本研究的目的是从品牌知识(品牌意识和品牌形象)的角度,了解美国市场中消费者的绿色信任和绿色品牌资产(GBE)如何随感知到的品牌绿色度和年龄而变化。设计/方法/方法采用结构方程模型的三组多组比较来分析从问卷中收集的数据。采用实验设计(高与低感知品牌绿色度)。在线消费者小组共收集了440份可用回复。由于60岁以上的参与者比例较高,因此在每个品牌条件下使用两组,年轻(55岁以下)和年长(55岁以上)进行年龄比较。消费者之前的品牌体验很重要。GBE最有希望的指标是品牌形象和绿色信任。在两组比较中观察到差异。对于认知度较低的绿色品牌,现有品牌形象在此过程中发挥的作用更大,需要提升其绿色信任度。对于认知度较高的绿色品牌,应该包含更多的因素来解释其GBE,特别是对于55岁以下的消费者。在GBE的形成过程中,本研究发现了两个调节因素,即感知品牌绿色度和年龄,这在文献中尚未得到广泛的探讨。研究结果为代际群体提供了重要的见解,首次关注绿色和年龄对GBE对消费者对绿色品牌承诺的影响的联合催化效应。此外,较高比例的参与者是婴儿潮一代,这一事实使本研究能够补充现有的文献,并带来独特的视角来理解他们和他们的年轻人对绿色消费的态度。
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引用次数: 0
Prioritising sustainable garment choice among high-volume fashion consumers 优先考虑大批量时尚消费者的可持续服装选择
IF 3.5 4区 管理学 Q2 BUSINESS Pub Date : 2023-11-27 DOI: 10.1108/jfmm-11-2022-0229
Lisa S. McNeill, Balkrushna Potdar, Rachel H. McQueen

Purpose

The purpose of this paper is addressing the negative environment and social impacts of the fashion industry that has emerged as a major societal challenge in the last century; however, people continue to over-consume and over-waste textile products in the form of fashion garments. More research is required to understand how fashion consumption connects with perceptions of sustainability and sustainable action by individual consumers.

Design/methodology/approach

This paper surveys 501 Australian and New Zealand consumers, on their fashion purchasing habits, and the role of sustainability in their fashion consumption behaviour.

Findings

The study found a relationship between higher levels of garment consumption and increased focus on sustainability in fashion choices. This finding is significant, as it suggests that fashion over-consumers are still mindful of the sustainable impacts of their consumption, and are motivated towards reducing that impact, despite not reducing their volume of consumption.

Originality/value

The study indicates the importance of a continued focus on transparency and traceability of fashion products in Australasia, as some over-consumers use this information to make better choices in the purchase situation, as opposed to acting on a general call to reduce consumption.

本文的目的是解决时尚产业的负面环境和社会影响,这在上个世纪已经成为一个重大的社会挑战;然而,人们继续以时尚服装的形式过度消费和浪费纺织品。需要更多的研究来了解时尚消费与个人消费者对可持续性和可持续行动的看法之间的关系。设计/方法/方法本文调查了501名澳大利亚和新西兰的消费者,关于他们的时尚购买习惯,以及可持续性在他们的时尚消费行为中的作用。研究发现,较高的服装消费水平与时尚选择中对可持续性的关注程度之间存在关联。这一发现意义重大,因为它表明,时尚过度消费者仍然注意到他们消费的可持续影响,并有动力减少这种影响,尽管他们的消费量没有减少。独创性/价值该研究表明,在澳大拉西亚,持续关注时尚产品的透明度和可追溯性非常重要,因为一些过度消费者会利用这些信息在购买时做出更好的选择,而不是根据普遍的号召减少消费。
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引用次数: 0
Classification and regression tree approach for the prediction of the seasonal apparel market: focused on weather factors 季节性服装市场预测的分类回归树方法:以天气因素为重点
IF 3.5 4区 管理学 Q2 BUSINESS Pub Date : 2023-11-20 DOI: 10.1108/jfmm-12-2022-0266
Jungmi Oh

Purpose

Climate change-induced weather changes are severe and frequent, making it difficult to predict apparel sales. The primary goal of this study was to assess consumers' responses to winter apparel searches when external stimuli, such as weather, calendars and promotions arise and to develop a decision-making tool that allows apparel retailers to establish sales strategies according to external stimuli.

Design/methodology/approach

The theoretical framework of this study was the effect of external stimuli, such as calendar, promotion and weather, on seasonal apparel search in a consumer's decision-making process. Using weather observation data and Google Trends over the past 12 years, from 2008 to 2020, consumers' responses to external stimuli were analyzed using a classification and regression tree to gain consumer insights into the decision process. The relative importance of the factors in the model was determined, a tree model was developed and the model was tested.

Findings

Winter apparel searches increased when the average, maximum and minimum temperatures, windchill, and the previous day's windchill decreased. The month of the year varies depending on weather factors, and promotional sales events do not increase search activities for seasonal apparel. However, sales events during the higher-than-normal temperature season triggered search activity for seasonal apparel.

Originality/value

Consumer responses to external stimuli were analyzed through classification and regression trees to discover consumer insights into the decision-making process to improve stock management because climate change-induced weather changes are unpredictable.

气候变化引起的天气变化严重且频繁,使服装销售难以预测。本研究的主要目的是评估消费者在外部刺激(如天气、日历和促销活动)出现时对冬季服装搜索的反应,并开发一种决策工具,使服装零售商能够根据外部刺激制定销售策略。设计/方法/方法本研究的理论框架是外部刺激,如日历、促销和天气对消费者决策过程中季节性服装搜索的影响。利用2008年至2020年12年间的天气观测数据和谷歌趋势,利用分类和回归树分析了消费者对外部刺激的反应,以获得消费者对决策过程的洞察。确定了模型中各因素的相对重要性,建立了树状模型,并对模型进行了检验。当平均温度、最高温度和最低温度、风寒以及前一天的风寒降低时,冬装搜索量会增加。一年中的月份取决于天气因素,促销活动不会增加季节性服装的搜索活动。然而,在气温高于正常水平的季节,销售活动引发了季节性服装的搜索活动。通过分类和回归树分析消费者对外部刺激的反应,发现消费者对决策过程的见解,以改善库存管理,因为气候变化引起的天气变化是不可预测的。
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引用次数: 0
Secondary sneaker market: Investigating the motives, activities, resources and capabilities of the triadic framework 二级运动鞋市场:调查三方框架的动机、活动、资源和能力
IF 3.5 4区 管理学 Q2 BUSINESS Pub Date : 2023-11-20 DOI: 10.1108/jfmm-03-2023-0058
Kelcie Slaton, Sanjukta Pookulangara

Purpose

The purpose of this study was to investigate the elements of the triadic framework (e.g. consumer motives, activities, resources and capabilities) and their influence on consumer attitudes and the theory of reasoned action (TRA) elements of subjective norms and eventual purchase intention of secondary sneakers.

Design/methodology/approach

The framework draws from two models, the triadic framework for collaborative consumption and the TRA. Data was collected using an online survey, which consisted of demographic questions and reliable scales. The hypothesized relationships were tested through structural equation modeling.

Findings

The findings indicate that reducing risks and the customer activity of providing information was significant in influencing consumers' attitudes. However, the customer motives of economic and environmental as well as technical skills were not significant in influencing attitudes.

Practical implications

This study attempts to inform secondary and full-priced retailers offering used products strategies to provide the best experience to millennial and generation Z consumers to ensure they can attract and retain them.

Originality/value

It can be stated with a high degree of certainty that sneaker resale remains one of the most permanent trends in the market today with sneaker resale is significantly outperforming the broader ecommerce ecosystem suggesting more research into the motivations of secondary sneaker consumption.

目的本研究旨在探讨消费者动机、活动、资源和能力的三元框架要素及其对消费者态度的影响,以及理性行为理论(TRA)要素对二手运动鞋主观规范和最终购买意愿的影响。设计/方法/途径该框架借鉴了两个模型,协作消费的三元框架和TRA。数据是通过在线调查收集的,该调查包括人口统计问题和可靠的量表。通过结构方程模型对假设关系进行检验。研究结果表明,降低风险和提供信息的客户活动对消费者的态度有显著影响。然而,消费者的经济动机和环境动机以及技术技能对态度的影响并不显著。实际意义本研究试图为二手和全价零售商提供二手产品策略,为千禧一代和Z一代消费者提供最佳体验,以确保他们能够吸引和留住他们。原创性/价值可以高度肯定地说,运动鞋转售仍然是当今市场上最持久的趋势之一,运动鞋转售的表现明显优于更广泛的电子商务生态系统,这表明需要对运动鞋二次消费的动机进行更多研究。
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引用次数: 0
Millennial perceptions of private label and national brand apparel 千禧一代对自有品牌和民族品牌服装的看法
IF 3.5 4区 管理学 Q2 BUSINESS Pub Date : 2023-11-15 DOI: 10.1108/jfmm-04-2022-0085
Katelyn Sorensen, Jennifer Johnson Jorgensen

Purpose

This paper aims to use Q methodology to investigate Millennial perceptions toward private label or national brand apparel.

Design/methodology/approach

Q methodology was chosen to identify factors, which correspond to patterns of perceptions prevalent among Millennials. Participants were supplied with 14 statements that they sorted into two Q sorts – One representing perceptions of private label and the other representing perceptions of national brands. The Q sorts were completed through Qualtrics and participants answered open-ended questions on the placement of each statement within each Q sort.

Findings

Two factors emerged on private labels, highlighting patterns in price consciousness and uniqueness (acknowledged as patterns surrounding the desire for particular apparel characteristics). Three factors arose for national brand apparel, emphasizing the need for national brands to provide consumers with product security, quality and uniqueness (as identified through the unpreferred qualities national brands typically exhibit).

Originality/value

This study illustrates the various viewpoints retailers must consider when marketing apparel to a specific target demographic. In addition, a single perception (uniqueness) was found to connect motivations, which led to the development of a model for future inquiry.

Research limitations/implications

Despite complete Q sorts and qualitative statements, participants' unfamiliarity with Q methodology and the sorting action of statements could be considered a limitation. The use of MTurk is also considered a limitation owing to the anonymity and possible deception of the workforce.

Practical implications

Private label brand personality growth has many retailers expanding their brand portfolios. Based on the findings of this study, specific opportunities are highlighted for the expansion and marketing of private labels and brand labels based on specific perceptions of a broad Millennial cohort.

本文旨在使用Q方法调查千禧一代对自有品牌或民族品牌服装的看法。设计/方法/方法选择q方法来确定因素,这与千禧一代普遍存在的观念模式相对应。参与者被提供了14个陈述,他们将其分为两个Q类——一个代表对自有品牌的看法,另一个代表对国家品牌的看法。Q分类是通过质量测试完成的,参与者回答关于每个Q分类中每个陈述的位置的开放式问题。自有品牌中出现了两个因素,突出了价格意识和独特性(被认为是围绕特定服装特征的渴望的模式)。民族品牌服装出现了三个因素,强调民族品牌需要为消费者提供产品安全性,质量和独特性(通过民族品牌通常表现出的不受欢迎的品质来确定)。创意/价值这项研究说明了零售商在向特定目标人群营销服装时必须考虑的各种观点。此外,一个单一的感知(独特性)被发现连接动机,这导致了未来调查模型的发展。尽管完整的Q分类和定性陈述,参与者对Q方法的不熟悉和陈述的分类行为可以被认为是一个限制。使用MTurk也被认为是一个限制,由于匿名和可能欺骗的劳动力。实践启示自有品牌个性的成长促使许多零售商扩大其品牌组合。根据这项研究的结果,根据广大千禧一代的具体看法,强调了自有品牌和品牌品牌的扩张和营销的具体机会。
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引用次数: 0
Responding with care: ethical measures in the fashion industry during the COVID-19 pandemic in Spain 谨慎应对:西班牙2019冠状病毒病大流行期间时尚行业的道德措施
4区 管理学 Q2 BUSINESS Pub Date : 2023-11-09 DOI: 10.1108/jfmm-02-2023-0030
Ana Castillo, Leopoldo Gutierrez, Ivan Montiel, Andres Velez-Calle
Purpose This paper aims to analyze the ethical responses of the fashion industry to the first wave of the COVID-19 pandemic when the entire world was shocked by the rapid spread of the virus. The authors describe lessons from emergency ethics of care in the fashion industry during the initial months of COVID-19, which can assist fashion managers in improving ethical decisions in future operations. Design/methodology/approach Rapid qualitative research methods were employed by conducting real-time, in-depth interviews with key informants from multinational fashion companies operating in Spain, a severely affected region. A content analysis of news articles published during the first months of 2020 was conducted. Findings Five critical disruptions in the fashion industry were identified: (1) changes in public needs, (2) transportation and distribution backlogs, (3) defective and counterfeit supplies, (4) stakeholder relationships at stake and (5) managers' coping challenges. Additionally, five business survival responses with a strong ethics of care component were identified, implemented by some fashion companies to mitigate the damage: (1) adapting production for public well-being, (2) enhancing the flexibility of logistic networks, (3) emphasizing quality and innovation, (4) reinventing stakeholder collaborations and (5) practicing responsible leadership. Originality/value Despite the well-documented controversies surrounding unethical practices within the fashion industry, even during COVID-19, our findings inform managers of the potential and capability of fashion companies to operate more responsibly. The lessons learned can guide fashion companies' operations in a post-pandemic society. Furthermore, they can address other grand challenges, such as natural disasters, geopolitical conflicts and climate change.
本文旨在分析在新冠肺炎疫情迅速蔓延、震惊全球的情况下,时尚界对第一波疫情的伦理反应。作者描述了在2019冠状病毒病暴发的最初几个月里,时尚行业的紧急护理道德教训,这可以帮助时尚经理改善未来运营中的道德决策。设计/方法/方法采用快速定性研究方法,对在西班牙(一个受影响严重的地区)经营的跨国时装公司的关键线人进行实时、深入的采访。对2020年前几个月发布的新闻文章进行了内容分析。研究发现,在时尚行业中,有五个关键的干扰因素:(1)公众需求的变化;(2)运输和分销的积压;(3)有缺陷和假冒的供应;(4)利害攸关的利益相关者关系;(5)管理者的应对挑战。此外,我们还确定了五种具有强烈关怀伦理成分的企业生存应对措施,并由一些时尚公司实施,以减轻损害:(1)为公共福祉调整生产,(2)提高物流网络的灵活性,(3)强调质量和创新,(4)重塑利益相关者合作,(5)实践负责任的领导。尽管关于时尚行业不道德行为的争议有据可查,但即使在COVID-19期间,我们的研究结果也让管理者了解了时尚公司更负责任运营的潜力和能力。从中吸取的经验教训可以指导时装公司在后疫情社会的运营。此外,它们还可以应对其他重大挑战,如自然灾害、地缘政治冲突和气候变化。
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引用次数: 0
期刊
Journal of Fashion Marketing and Management
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