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Recruitment Sources and Retention Outcomes in Domestic and Foreign-Owned Firms in Japan: A Human Capital Perspective 日本内外资企业的招聘来源与挽留效果:人力资本视角
IF 6.2 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-04-23 DOI: 10.1111/1748-8583.12605
Vesa Peltokorpi, Fabian J. Froese

While recruiting and retention are core human resource management functions, little attention has been given to their contextual differences in domestic and foreign-owned firms. We draw on human capital theory and used a mixed-methods approach—(1) time-lagged surveys with 755 employees and (2) semi-structured interviews with 110 managers, headhunters, and employees—to examine recruiting and turnover in domestic and foreign-owned firms in Japan. Our findings demonstrate significant differences in recruiting sources and turnover-related outcomes between these firms, partly due to the more extensive use of headhunters and recruitment of host country national employees with higher general human capital in foreign-owned firms. Our arguments and empirical evidence contribute to the literature by challenging the assumptions of human capital theory, emphasizing the role of context, and providing insights into the underlying reasons for turnover differences between domestic and foreign-owned firms.

虽然征聘和留用是人力资源管理的核心职能,但很少注意到内资和外资企业在这两方面的背景差异。我们借鉴人力资本理论,采用混合方法——(1)对755名员工进行滞后调查,(2)对110名经理、猎头和员工进行半结构化访谈——来研究日本国内和外资企业的招聘和流动率。我们的研究结果表明,这些公司在招聘来源和流动率相关的结果上存在显著差异,部分原因是外资公司更广泛地使用猎头公司和招聘具有较高一般人力资本的东道国员工。我们的论点和经验证据通过挑战人力资本理论的假设,强调环境的作用,并为内外资企业之间人员流动差异的潜在原因提供见解,从而为文献做出贡献。
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引用次数: 0
The Impact of Spiritual Leadership on Employee Resilience: A Self-Concept Theory Perspective 精神领导对员工弹性的影响:自我概念理论视角
IF 6.2 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-04-23 DOI: 10.1111/1748-8583.12604
Gang Li, Jinling Hu

Employee resilience is critical for an organization to respond to uncertain environments. This study aims to examine the relationship between spiritual leadership and employee resilience. Based on self-concept theory, this study explored the mediating roles of employees' perceived insider status (PIS) and organization-based self-esteem (OBSE) as well as the moderating role of commitment-based human resource management practices (CHRMP). The three-wave time-lagged data from 398 leader-employee matching questionnaires were collected in China. The cross-level regression analyses showed that the positive effect of spiritual leadership on employee resilience was significant after controlling for possible confounding effect of supportive leadership. Both PIS and OBSE partially mediated the relationship between spiritual leadership and employee resilience. CHRMP had a significant positive moderation effect on the impact of spiritual leadership on PIS and OBSE. Moreover, CHRMP moderated the indirect effects of spiritual leadership on employee resilience via PIS and OBSE. This paper reveals the cross-level influence of spiritual leadership on employee resilience from employees' self-concept perspective. It provides managerial insights for managers to enhance employee resilience by practicing spiritual leadership, strengthening employees' self-concept, and implementing CHRMP.

员工的适应力对组织应对不确定环境至关重要。本研究旨在探讨精神领导与员工弹性之间的关系。本研究基于自我概念理论,探讨了员工内部人地位感知(PIS)和组织自尊(OBSE)的中介作用,以及基于承诺的人力资源管理实践(CHRMP)的调节作用。在中国收集了398份领导-员工匹配问卷的三波滞后数据。跨水平回归分析表明,在控制支持性领导可能产生的混杂效应后,精神领导对员工弹性的正向影响显著。PIS和OBSE在精神领导与员工弹性的关系中起到部分中介作用。CHRMP对精神领导对PIS和OBSE的影响有显著的正向调节作用。此外,CHRMP还通过PIS和OBSE调节了精神领导对员工弹性的间接影响。本文从员工自我概念的角度揭示了精神领导对员工心理弹性的跨层次影响。为管理者通过实践精神领导、强化员工自我概念和实施CHRMP来提升员工弹性提供了管理见解。
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引用次数: 0
Contextual and Institutional Factors as Societal Influences on Employee Wellbeing: Examining Employee Wellbeing Practices in Response to the Pandemic in English Healthcare 背景和制度因素对员工福利的社会影响:检查员工福利实践应对英国医疗保健的大流行
IF 6.2 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-04-15 DOI: 10.1111/1748-8583.12603
Nick Krachler, Ian Kessler, Stephen Bach

The COVID-19 pandemic has negatively affected employees' physical, psychological, and economic wellbeing, leading to significant workforce challenges, despite practitioners' rapid implementation of several HR practices aimed at enhancing employee wellbeing. Based on surveys and interviews with 65 HR and Nursing Directors and employee representatives, and other qualitative data, this article aims to explain this puzzle by exploring which wellbeing practices were employed during and post the pandemic, and what challenges these responses generated for employees. While much scholarship has focused on organizational determinants of physical and psychological wellbeing, our findings show that the pandemic context and the healthcare sector's institutional characteristics influenced the wellbeing response and generated employee perceptions of staff inequality, and patient safety concerns. Furthermore, the wellbeing response addressed economic wellbeing only to a limited degree. The article contributes to the study of employee wellbeing by highlighting the importance of contextual and institutional factors as societal influences on wellbeing, and by conceptualising economic wellbeing as a significant wellbeing type.

COVID-19大流行对员工的身体、心理和经济健康产生了负面影响,导致了巨大的劳动力挑战,尽管从业者迅速实施了一些旨在提高员工福祉的人力资源实践。基于对65名人力资源和护理主管以及员工代表的调查和访谈,以及其他定性数据,本文旨在通过探索在大流行期间和之后采用了哪些福利实践,以及这些应对措施给员工带来了哪些挑战,来解释这一难题。虽然许多学术研究都集中在身体和心理健康的组织决定因素上,但我们的研究结果表明,大流行背景和医疗保健部门的制度特征影响了健康反应,并产生了员工对员工不平等的看法,以及对患者安全的担忧。此外,福祉回应仅在有限程度上解决了经济福祉问题。这篇文章通过强调环境和制度因素对福利的社会影响的重要性,以及将经济福利概念化为一种重要的福利类型,为员工福利的研究做出了贡献。
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引用次数: 0
Sub-Sampling at the Researcher's Peril: New Insights Into Sampling Strategy to Avoid Invalid Findings 研究人员的风险:抽样策略的新见解,以避免无效的发现
IF 6.2 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-04-09 DOI: 10.1111/1748-8583.12602
Yehuda Baruch, David S. A. Guttormsen, Stanley B. Gyoshev, Trifon Pavkov, Miana Plesca

Many researchers currently make scientific claims about a general population that differs in material dimensions from the subsample utilized in the analysis, without fully describing their sample characteristics. It is essential to fully disclose relevant facets of the sample, to enable future stakeholders to make appropriate adjustments: we argue that all publications are valuable independently of the sampling strategy, however; their usefulness will dramatically increase when the authors include all conceivable sample characteristics. By employing a Big-Data set of over 3,300,000 workers (including 300,000 foreign workers) over 10 years, we illustrate how focusing on narrow subsets of a target group can lead to very different conclusions. We address methodological and ethical challenges for the HRM research field providing recommendations on how to avoid the possibility of flawed validity results and how to make the study more relevant, impactful and ethically robust. For practitioners, we highlight how managers can draw learning from academic studies by appreciating differences in subgroups' outcomes that incorporate “context,” which eventually can inform strategic management and managerial decisions.

目前,许多研究人员对分析中使用的子样本的材料尺寸不同的一般人群做出科学主张,而没有充分描述其样本特征。充分披露样本的相关方面是至关重要的,以使未来的利益相关者能够做出适当的调整:然而,我们认为所有出版物都是有价值的,独立于抽样策略;当作者包括所有可能的样本特征时,它们的有用性将大大增加。通过使用超过330万工人(包括30万外国工人)超过10年的大数据集,我们说明了如何专注于目标群体的狭窄子集可以导致非常不同的结论。我们解决了人力资源管理研究领域的方法和伦理挑战,提供了关于如何避免有缺陷的有效性结果的可能性以及如何使研究更具相关性,影响力和伦理稳健的建议。对于实践者,我们强调管理者如何通过欣赏包含“上下文”的子组结果的差异来从学术研究中吸取教训,最终可以为战略管理和管理决策提供信息。
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引用次数: 0
Age and Career Resilience Through the Lens of Life Course Theory: Examining Individual Mechanisms and Macro-Level Context Across 28 Countries 生命历程理论视角下的年龄与职业弹性:考察28个国家的个体机制和宏观背景
IF 6.2 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-04-08 DOI: 10.1111/1748-8583.12596
Bernadeta Goštautaitė, Najung Kim, Bryndís D. Steindórsdóttir, Emma Parry, Silvia Dello Russo, Maike Andresen, Siriwut Buranapin, Janine Bosak, Jean-Luc Cerdin, Katharina Chudzikowski, Rick Cotton, Michael Dickmann, Henrique Duarte, Sonia Ferencikova, Robert Kaše, Evgenia I. Lysova, Sergio Madero-Gómez, Sushanta Kumar Mishra, Leda Panayotopoulou, Elo L. K. Reiss, Richa Saxena, Mami Taniguchi, Marijke Verbruggen, Jos Akkermans, Eleni Apospori, Silvia Bagdadli, Jon P. Briscoe, Övgü Çakmak-Otluoğlu, Tania Casado, Jong-Seok Cha, Nicky Dries, Anders Dysvik, Petra Eggenhofer-Rehart, Leire Gartzia, Martina Gianecchini, Martin Gubler, Douglas Tim Hall, Denise Jepsen, Svetlana Khapova, Daniel Krajcik, Emilie Lapointe, Mila Lazarova, Wolfgang Mayrhofer, Eric J. Michel, Biljana Milikic, Astrid Reichel, Florian Schramm, Adam Smale, Ingo Stolz, Pamela Agata Suzanne, Jelena Zikic

Career resilience is critical to the world's aging workforce, aiding older workers in adapting to the ever-evolving nature of work. While ageist stereotypes often depict older workers as less resilient when faced with workplace changes, existing research studies offer conflicting evidence on whether older age hinders or improves career resilience. In response to this conflicting evidence, the present study employs multi-level data from 6772 employees in 28 countries to examine the age-career resilience relationships and underlying mechanisms, hence advancing our understanding of career resilience across the life course. By integrating macro-contextual factors such as the unemployment rate and the culture of education with individual-level mechanisms such as positive career meaning and career optimism, we provide a comprehensive model explaining how career resilience varies across age groups. Grounded in life course theory, our findings resolve prior inconsistencies in resilience research, contribute to bridging the micro-macro gap in HRM literature, and challenge existing age-based stereotypes.

职业适应力对全球老龄化的劳动力至关重要,可以帮助老年员工适应不断变化的工作性质。虽然年龄歧视的刻板印象通常认为,面对工作场所的变化,年龄较大的员工的适应力较差,但现有的研究提供了相互矛盾的证据,证明年龄较大是否会阻碍或提高职业适应力。针对这一矛盾的证据,本研究采用来自28个国家的6772名员工的多层次数据来检验年龄-职业弹性的关系及其潜在机制,从而促进我们对职业弹性在整个生命过程中的理解。通过将失业率和教育文化等宏观背景因素与积极的职业意义和职业乐观主义等个人层面机制相结合,我们提供了一个全面的模型来解释职业弹性在不同年龄组之间的差异。基于生命历程理论,我们的研究结果解决了先前弹性研究的不一致性,有助于弥合人力资源管理文献中的微观-宏观差距,并挑战现有的基于年龄的刻板印象。
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引用次数: 0
Worker Voice and Mutual Gains From Remote Performance Management: Evidence From Digitalized Services in North America and Germany 远程绩效管理带来的员工声音和共同收益:来自北美和德国数字化服务的证据
IF 6.2 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-04-06 DOI: 10.1111/1748-8583.12601
Sean O'Brady, Virginia Doellgast, Jelena Starcevic

The expansion of remote working arrangements has required managers to adjust their approach to managing performance, as they transition from in-person to technology-mediated tools and practices. Past research has identified negative worker impacts associated with intensified digital monitoring and discipline-based coaching. However, few studies have investigated the antecedents of more worker-friendly arrangements. This paper examines the role of collective worker voice in shaping remote work performance management choices, based on a comparative study of telecommunications call centers in Canada, the United States, and Germany. Findings suggest that strong collective voice, especially when backed by institutional power, fosters a balanced approach to remote performance management by constraining the intensity of electronic performance monitoring and use of disciplinary practices, as well as by supporting more developmental coaching.

远程工作安排的扩大要求管理人员调整其管理绩效的方法,因为他们从面对面过渡到以技术为媒介的工具和实践。过去的研究发现,强化的数字监控和基于纪律的指导会对员工产生负面影响。然而,很少有研究调查了对工人更友好的安排的先例。本文基于对加拿大、美国和德国电信呼叫中心的比较研究,探讨了集体员工的声音在塑造远程工作绩效管理选择中的作用。研究结果表明,强大的集体声音,特别是在机构权力的支持下,通过限制电子绩效监测的强度和纪律实践的使用,以及通过支持更多的发展性指导,促进了远程绩效管理的平衡方法。
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引用次数: 0
HR Have the Final ‘No’: Advising, Persuading and Overruling to Navigate the Institutional Logics in HR Practice 人力资源拥有最终的“不”:建议、说服和推翻人力资源实践中的制度逻辑
IF 6.2 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-16 DOI: 10.1111/1748-8583.12600
Helen Mortimore, Catherine O. Mackintosh

Institutional logics of the market, profession, and state act upon and define success in HR practitioners' work. We examine how HR professionals respond to these co-existing logics in their day-to-day interactions with line managers. Findings based on interviews with 41 HR professionals reveal their navigation of logics as they choose whether to advise, persuade, or overrule line managers. This decision-making is guided by their combined knowledge of regulation and their organisational context, as well as their perceptions of the line manager with whom they are interacting. Theoretically, we propose a spectrum of HR practitioners' involvement in line managers' enactment of HRM. We argue that HR practitioners' combined organisational and occupational knowledge enables them to balance the multiple institutional contexts acting upon people management, offering an inimitable contribution to organisations. However, we also highlight the challenges this balancing act creates for building credibility and legitimacy with organisational stakeholders.

市场、专业和国家的制度逻辑作用于并定义了人力资源从业者工作的成功。我们研究了人力资源专业人员在与直线经理的日常互动中如何应对这些共存的逻辑。基于对41位人力资源专业人士的采访,调查结果揭示了他们在选择是建议、说服还是否决直线经理时的逻辑导航。这种决策是由他们对监管的综合知识和他们的组织环境,以及他们对与他们互动的直线经理的看法来指导的。从理论上讲,我们提出了人力资源从业者参与部门经理制定人力资源管理的范围。我们认为,人力资源从业者将组织和职业知识结合起来,使他们能够平衡作用于人员管理的多种制度背景,为组织提供无与伦比的贡献。然而,我们也强调了这种平衡行为在与组织利益相关者建立信誉和合法性方面所带来的挑战。
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引用次数: 0
The Role of HRM in Building Resilience: The Relationality Imperative in Times of War 人力资源管理在建立弹性中的作用:战争时期关系的必要性
IF 6.2 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-15 DOI: 10.1111/1748-8583.12597
Lina Daouk-Öyry, Fida Afiouni, Rawan Ghazzawi, Huda Alhaffar

The increase in natural and manmade disasters around the world in which organizations need to operate has brought the concept of organizational resilience to the forefront. To understand the role that HRM can play in fostering resilience in extreme contexts, we adopt a resource-based lens through the conservation of resources theory, to explore how organizations protected, gained, and retained employees as their most valuable resources in the face of the extreme context of war. Specifically, we investigated the underlying mechanisms that allowed organizations operating in the extreme context of the Syrian civil war, to increase their and their employees' resilience through their HR departments. Using a qualitative interpretive approach based on the narratives of HR managers and employees working in Syria during the civil war, we explore the role of HRM in building individual and organizational resilience. Our findings point to two mechanisms that HR departments relied on to protect resources and acquire new ones. First, HR departments adopted relationality practices, enacted by their managers, focused on investing in employees' psychological capital and wellbeing. Second, HR departments leveraged technology for recruitment and training purposes to attract and develop employees. Additionally, the extreme context characterized by scarce resources may have triggered the “strategification” of HR departments and transformed them, into strategic partners playing a critical role in their respective organizations' survival. We contribute to the literature on organizational resilience by highlighting the important relational role HRM can play to foster individual and subsequently organizational resilience.

随着世界各地自然灾害和人为灾害的增加,组织需要在其中运作,这将组织弹性的概念带到了最前沿。为了理解人力资源管理在极端环境下培养弹性方面的作用,我们通过资源保护理论,采用资源为基础的视角,探讨组织在面对极端战争环境时如何保护、获得和留住员工,将其作为最宝贵的资源。具体来说,我们调查了在叙利亚内战的极端背景下运作的组织,通过人力资源部门提高他们和员工的应变能力的潜在机制。利用基于内战期间在叙利亚工作的人力资源经理和员工的叙述的定性解释方法,我们探讨了人力资源管理在建立个人和组织弹性方面的作用。我们的发现指出了人力资源部门在保护资源和获取新资源时所依赖的两种机制。首先,人力资源部门采用了由管理者制定的关系实践,重点是投资于员工的心理资本和幸福感。其次,人力资源部门利用技术进行招聘和培训,以吸引和发展员工。此外,以资源稀缺为特征的极端环境可能引发了人力资源部门的“战略化”,并将其转变为对各自组织的生存起关键作用的战略伙伴。我们通过强调人力资源管理可以在培养个人和随后的组织弹性方面发挥重要的关系作用,为组织弹性的文献做出贡献。
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引用次数: 0
Anthropomorphising the Algorithm: A ‘Theory of Mind’ Perspective on Psychological Contract Creation in Gig Work Arrangements 拟人化算法:零工工作安排中心理契约创造的“心智理论”视角
IF 6.2 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-10 DOI: 10.1111/1748-8583.12599
Ultan Sherman, Denise M. Rousseau, Ronan Carbery, Anthony McDonnell, James Duggan, Michael J. Morley

Algorithms increasingly manage the exchange between workers and organisations. This raises the question of whether agency can be attributed to, and psychological contracts formed with, such non-human organisational representatives. Against this backdrop, we assemble and critically review streams of literature regarding app working and psychological contract making to better understand the psychological dynamics of app-work. We show how such non-human entities are commonly ascribed traits and intentions characteristic of a human agent, which foster positive emotions and relationship continuity for app-workers. To theoretically explain the mechanisms at play in how app-workers may create a psychological contract with an algorithm, we curate ideas from ‘Theory of Mind’ which accounts for key aspects of relationship development through direct experience with a target party. Our work unpacks the experiences of app-workers and underscores the expanding role of the HR function in managing such independent contractors, along with the evolving means by which this can be achieved. Arising from our review, we set down key implications for the role of algorithmic agents in the design of work and the management practice of HR professionals.

算法越来越多地管理着员工和组织之间的交流。这就提出了这样一个问题:代理是否可以归因于这些非人类的组织代表,并与之形成心理契约。在此背景下,我们收集并批判性地回顾了有关应用工作和心理契约制定的文献流,以更好地理解应用工作的心理动态。我们展示了这些非人类实体如何通常被归因于人类代理人的特征和意图,这为应用程序工作者培养了积极的情绪和关系连续性。为了从理论上解释应用程序工作人员如何与算法建立心理契约的机制,我们整理了“心理理论”中的想法,该理论通过与目标方的直接经验来解释关系发展的关键方面。我们的工作揭示了应用程序工作者的经验,并强调了人力资源职能在管理这些独立承包商方面不断扩大的作用,以及实现这一目标的不断发展的手段。根据我们的回顾,我们对算法代理在工作设计和人力资源专业人员的管理实践中的作用提出了关键的影响。
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引用次数: 0
The Hidden Cost of Mandatory Unpaid Overtime: How and When Mandatory Unpaid Overtime Undermines Subsequent Motivation to Work 强制性无薪加班的隐性成本:强制性无薪加班如何以及何时会削弱后续的工作动力
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-06 DOI: 10.1111/1748-8583.12598
Jie Shen, Liyu Lin, Wenyuan Huang, Bingtao Zhang

In many countries workers can be required to work extra hours for which they receive little or no remuneration. How and when such mandatory unpaid overtime affects employees' subsequent motivation to work, however, remains largely under researched. This study investigates the impact of mandatory unpaid overtime on employees' motivation to work the next day, the within-person process (how) as well as the buffering and recovery mechanisms (when). Data on mandatory unpaid overtime, psychological detachment and motivation to work the next day were collected through diaries over a 12-day period while the participants commented on job resources on the first day. Artificial Intelligence (AI) facial recognition technology was applied to capture emotions. Multilevel analysis revealed that mandatory unpaid overtime results in negative emotions, which subsequently undermine employees' motivation to work the next day, job resources buffer the impact of overtime on negative emotions, and psychological detachment weakens the impact of negative emotions on motivation to work the next day. Theoretical and practical implications are discussed.

在许多国家,工人可能被要求加班,而他们得到很少或没有报酬。然而,这种强制性无薪加班如何以及何时影响员工随后的工作动机,在很大程度上仍有待研究。本研究调查了强制性无薪加班对员工第二天工作动机的影响,内部流程(如何)以及缓冲和恢复机制(何时)。在为期12天的时间里,通过日记收集了强制性无薪加班、心理超然和第二天工作动机的数据,同时参与者在第一天对工作资源进行了评论。人工智能(AI)面部识别技术被用于捕捉情绪。多层面分析发现,强制性无薪加班会导致员工产生负面情绪,负面情绪会削弱员工第二天的工作动机,工作资源会缓冲加班对负面情绪的影响,心理超然会削弱负面情绪对第二天工作动机的影响。讨论了理论和实践意义。
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引用次数: 0
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