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Using a Process Model to Develop and Expand Employee Voice Scales 使用流程模型开发和扩展员工声音量表
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-05 DOI: 10.1111/1748-8583.12595
Aldrich Dominic Guarin, Martin R. Edwards, Keith Townsend, Adrian Wilkinson

Employee voice at its simplest refers to having a say in the workplace. The concept of employee voice has gathered interest from the employment relations, human resource management and organisational behaviour disciplines over recent years. We take an inclusive view of voice in this article rather than one from a single discipline. We discuss the importance of examining the various dimensions and attributes of voice and with a process model of voice, conduct two studies to develop, test and produce 15 voice scales. Theoretical and practical implications and future research directions are discussed.

员工话语权最简单的意思是在工作场所有发言权。近年来,员工声音的概念引起了雇佣关系、人力资源管理和组织行为学等学科的兴趣。在这篇文章中,我们采取了一个包容性的观点,而不是单一学科的观点。我们讨论了检查声音的各个维度和属性的重要性,并利用声音的过程模型,进行了两项研究,以开发、测试和产生15个声音尺度。讨论了理论和实践意义以及未来的研究方向。
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引用次数: 0
Revisiting the Spirals of Silence: The Case of Intra-Faith Discrimination at Work in Two Muslim Majority Countries 重新审视沉默的螺旋:两个穆斯林占多数的国家工作中的信仰歧视案例
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-02-24 DOI: 10.1111/1748-8583.12594
Selcuk Uygur, Jawad Syed, Erhan Aydin, Mustafa Özbilgin, Sercan Hamza Bağlama

Drawing on the spiral of silence theory, this manuscript critically explores a notably under-researched domain: the workplace experiences of individuals belonging to faith-based minority groups who encounter religious discrimination in predominantly Muslim countries, specifically Türkiye and Pakistan. First, we outline the spirals of silence theory and examine intra-faith discrimination as an illustrative case. We locate the identity and agency of individuals from religious minorities at work, reflecting on an escalation of silence in the context of adversity, as suggested by the spirals of silence theory. Building on 38 interviews with individuals from faith-based minority groups in workplaces within Turkey and Pakistan, our analysis reveals intra-faith religious discrimination in two distinct contexts: one, a country grappling with significant pressure on its secular system, and the other, a nation where the implementation of Islamic egalitarian principles, as enshrined in its constitution, is inconsistent. The study reveals that religiously inspired discrimination is a prevalent and pernicious experience among individuals from faith-based minority groups in both countries, which consequently entrenches the spirals of silence.

根据沉默的螺旋理论,这本手稿批判性地探讨了一个明显研究不足的领域:属于信仰为基础的少数群体的个人的工作场所经历,他们在主要的穆斯林国家遭遇宗教歧视,特别是土耳其和巴基斯坦。首先,我们概述了沉默理论的螺旋,并将信仰内歧视作为一个说明性案例进行了研究。我们定位了宗教少数群体在工作中的身份和代理,反映了逆境背景下沉默的升级,正如沉默理论的螺旋所建议的那样。基于对土耳其和巴基斯坦工作场所中基于信仰的少数群体个人的38次访谈,我们的分析揭示了两种不同背景下的信仰内宗教歧视:一种是在其世俗制度面临巨大压力的国家,另一种是在其宪法中所载的伊斯兰平等主义原则的实施不一致的国家。这项研究表明,在这两个国家,宗教引发的歧视在信仰为基础的少数群体中是一种普遍而有害的经历,因此,沉默的螺旋加深了。
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引用次数: 0
The Moderating Role of Societal Cultural Values and Practices on the Relationship Between Workplace Aggression and Employee Engagement 社会文化价值观与实践对工作场所攻击与员工敬业度关系的调节作用
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-02-20 DOI: 10.1111/1748-8583.12593
Anthony Rafferty

This article investigates the relationship between societal culture, the self-reported incidence of workplace aggression and its effects on employee engagement. While justice-based accounts emphasise the role of cultural values and attributional models focus on cultural practices, the Focus Theory of Normative Conduct is applied to understand how both cultural values and practices may influence employee outcomes. Utilising the GLOBE survey measures, a nationally representative study of 20 countries was conducted. Results indicate that higher levels of power distance, assertiveness, institutional collectivism, and in-group collectivism—in terms of both values and practices—are associated with lower self-reported workplace aggression. Moderation analyses revealed a greater negative effect of aggression on employee engagement in societies scoring higher on power distance or assertiveness values and practices and in-group collectivism practices, while such effects were lower in countries with higher institutional collectivist practices or in-group collectivist values. Implications for cross-cultural human resource management and workplace interventions are discussed.

本文研究了社会文化、职场攻击自我报告发生率及其对员工敬业度的影响之间的关系。虽然基于公正的解释强调文化价值观的作用,而归因模型侧重于文化实践,但规范行为的焦点理论被应用于理解文化价值观和实践如何影响员工的结果。利用全球调查措施,对20个国家进行了具有全国代表性的研究。结果表明,较高水平的权力距离、自信、制度集体主义和群体内集体主义——在价值观和实践方面——与较低的自我报告的工作场所攻击性有关。适度分析显示,在权力距离或自信价值观和实践以及群体内集体主义实践得分较高的社会中,侵略性对员工敬业度的负面影响更大,而在制度集体主义实践或群体内集体主义价值观较高的国家中,这种影响较低。讨论了跨文化人力资源管理和工作场所干预的意义。
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引用次数: 0
Migration, Human Supply Chains, and the Multinational Enterprise: Confronting an Overlooked Global Mobility Challenge 移民、人力供应链和跨国企业:面对被忽视的全球流动性挑战
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-02-08 DOI: 10.1111/1748-8583.12592
Milda Žilinskaitė, Aida Hajro, Paul Baldassari, Christof Miska

Over the past 2 decades, multinational enterprises (MNEs) have significantly increased their reliance on migrant workers in lower-skilled jobs within global supply chains (GSCs)—a phenomenon largely overlooked in global mobility scholarship. In this provocation paper, we aim to broaden the scope of traditional debates in this field by introducing the concept of human supply chains, originally coined by labor-law scholar Jennifer Gordon (2017). We adapt and extend this concept to focus on MNEs as research targets, defining it through the policies and/or practices aimed at transnational labor recruitment, management, and retention applied to migrant workforces in their GSCs. We advocate for the need to engage with this critical topic in global mobility research and outline key pathways for future inquiry.

在过去的20年里,跨国企业(MNEs)在全球供应链(GSCs)的低技能工作中对移民工人的依赖显著增加——这一现象在全球流动性研究中被很大程度上忽视了。在这篇挑衅性的论文中,我们的目标是通过引入人类供应链的概念来扩大这一领域传统辩论的范围,这一概念最初是由劳动法学者詹妮弗·戈登(Jennifer Gordon, 2017)创造的。我们对这一概念进行了调整和扩展,以跨国公司为研究对象,通过针对跨国公司全球服务中心移民劳动力的跨国劳动力招聘、管理和保留的政策和/或实践来定义这一概念。我们提倡在全球流动性研究中参与这一关键话题,并概述未来研究的关键途径。
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引用次数: 0
Regulating Grand Challenges: The Evolution of Human Resource Managers' Framing of the UK Gender Pay Gap Regulations 调节重大挑战:人力资源管理者对英国性别薪酬差距法规框架的演变
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-01-30 DOI: 10.1111/1748-8583.12589
Janet Walsh

It has been argued that the absence of research into how HR practitioners interact with the legal context is an important omission in HRM scholarship. Drawing on longitudinal interview data, this paper addresses this research gap by examining how HR managers frame a new legal mandate, namely the gender pay gap regulations, and how those frames evolve over time. The study finds that HR managers seek to make sense of the regulations through a diagnostic frame of organisational risk composed of three elements, namely uncertainty, ambiguity, and opportunity cost. Two types of prognostic frame are also invoked to understand the regulations, firstly as a risk to be mitigated through normalisation, neutralisation, and disassociation, and secondly, as an opportunity to be leveraged as an impetus for change and an enhancer of HR's influence. The study sheds light on the factors that affect the nature and evolution of frames, including the extent of stakeholder interest and internal engagement.

有人认为,缺乏对人力资源从业者如何与法律环境互动的研究是人力资源管理学术的一个重要遗漏。利用纵向访谈数据,本文通过研究人力资源经理如何制定新的法律任务,即性别薪酬差距法规,以及这些框架如何随着时间的推移而演变,解决了这一研究差距。研究发现,人力资源经理试图通过由三个要素组成的组织风险诊断框架来理解法规,即不确定性、模糊性和机会成本。还引用了两种类型的预测框架来理解法规,首先是通过正常化、中和和分离来减轻风险,其次是作为推动变革和增强人力资源影响力的机会。该研究揭示了影响框架性质和演变的因素,包括利益相关者利益和内部参与的程度。
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引用次数: 0
Forging New Voice Mechanisms From a Crisis—Employee Voice on Social Media During COVID-19 在2019冠状病毒病期间,从危机中建立新的发声机制——员工在社交媒体上的声音
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-01-20 DOI: 10.1111/1748-8583.12591
Maria Khan, Paula K. Mowbray, Adrian Wilkinson

External crises, such as the COVID-19 pandemic, have increased job insecurity and overall uncertainty in the labour market. Crises like these can suppress employee voice; that is, employees may feel unable to express their ideas and opinions about their work, including dissatisfaction or criticism, because they may be worried about disagreeing with management and being seen as ‘rocking the boat’ in times of uncertainty. Nonetheless, this study finds that employees' desire to voice during the global pandemic led to them finding ways to speak up through social media (SM), with anonymity being a critical facilitator. Findings reveal that employees realised that SM affordances allowed them more agency over the agenda for voice regardless of prevailing voice norms. Despite open criticism not being well received by management, employees refashioned SM, which was primarily used for top-down communication before the pandemic, into more of a bottom-up voice mechanism. In doing so, we answer the call of researchers to explore the state of voice during a crisis and the potential of SM as a possible voice mechanism during such times.

2019冠状病毒病大流行等外部危机加剧了就业不安全感和劳动力市场的总体不确定性。像这样的危机会压制员工的声音;也就是说,员工可能会感到无法表达他们对工作的想法和意见,包括不满或批评,因为他们可能担心不同意管理层的意见,在不确定的时期被视为“摇摆不定”。尽管如此,这项研究发现,员工在全球大流行期间表达意见的愿望导致他们找到了通过社交媒体(SM)发表意见的方法,而匿名是一个关键的促进因素。调查结果显示,员工意识到,SM的支持让他们在声音议程上有更多的代理,而不管主流的声音规范是什么。尽管管理层不接受公开批评,但员工们将疫情前主要用于自上而下沟通的SM重新设计为自下而上的发声机制。在这样做的过程中,我们回应了研究人员的呼吁,探索危机期间的声音状态,以及SM作为这种时期可能的声音机制的潜力。
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引用次数: 0
‘In or Out’ or ‘In-And-Out’: The Social Identity Transition of Female Academics During the Perinatal Period “进或出”或“进与出”:围产期女性学者的社会身份转变
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-01-19 DOI: 10.1111/1748-8583.12590
Yi-Ling Lai, Andy Thorpe

The career trajectories of working mothers in academia could be adversely impacted by maternity breaks given the professional demand for consistent research performance. This study employs the postmodernist perspective of identity which addresses social context to unpack in-depth accounts of female academics' social identity transition throughout their perinatal period (pregnancy till 1-year post-birth). We collected 93 critical incidents via interviews from 23 academics who completed their perinatal period between 2019 and 2022. We found the identity transition was more dynamic than linear. This enabled us to develop a multi-dimensional identity grid matrix to illustrate the varied transitional statuses these mothers encountered as a consequence of the ongoing (re)negotiation between self and social structures (in-and-out of salient social identities). Hence, the social identities of academic mothers can be betwixt among multiple identities. The findings can help HR practitioners in forming a more supportive and consensual working culture, thereby and facilitating working mothers' ability to develop positive resources for a better social-self.

考虑到学术界对持续研究绩效的职业需求,产假可能会对在职母亲的职业轨迹产生不利影响。本研究采用后现代主义的身份观,从社会语境出发,深入剖析女性学者在围产期(怀孕至出生后1年)的社会身份变迁。我们通过采访23名在2019年至2022年间完成围产期的学者,收集了93起关键事件。我们发现身份的转变是动态的,而不是线性的。这使我们能够开发一个多维身份网格矩阵,以说明这些母亲在自我和社会结构之间不断(重新)谈判(进入和退出突出的社会身份)所遇到的各种过渡状态。因此,学院派母亲的社会身份可以介于多重身份之间。研究结果可以帮助人力资源从业者形成一个更加支持性和共识性的工作文化,从而促进职业母亲开发积极资源的能力,以实现更好的社会自我。
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引用次数: 0
Gender Differences in Perception of Gender Inequity in Human Resource Management Practices 人力资源管理实践中性别不平等认知的性别差异
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-01-18 DOI: 10.1111/1748-8583.12588
Dynah A. Basuil, Ankita Agarwal, Jennifer Manegold, Wendy J. Casper

Drawing from social role theory, we studied gender differences in employees' perception of gender inequity in human resource management (HRM) practices using samples from three countries. We examined the relationship of employee gender with equity perceptions, as moderated by (a) the gender composition of managers in an organization and (b) country-level gender egalitarianism. We expected females to perceive more inequality in HRM practices compared to males but instead found that females perceived less inequity. In organizations with predominantly female managers, females perceived less gender inequity in HRM practices than males, whereas in male-majority manager organizations, both genders perceived similar levels of gender inequity. Our results also indicated that, in less (more) gender-egalitarian countries, female employees perceived more (less) gender inequity in HRM practices. However, male employees perceived similar levels of gender inequity, slightly favoring men, regardless of country-level gender egalitarianism.

本文从社会角色理论出发,利用三个国家的样本,研究了员工在人力资源管理实践中对性别不平等的感知的性别差异。我们研究了员工性别与公平观念的关系,并通过(a)组织中管理人员的性别构成和(b)国家层面的性别平等主义来调节。与男性相比,我们期望女性在人力资源管理实践中感受到更多的不平等,但却发现女性感受到的不平等更少。在女性管理人员占主导地位的组织中,女性认为人力资源管理实践中的性别不平等程度低于男性,而在男性管理人员占多数的组织中,两性都认为性别不平等程度相似。我们的研究结果还表明,在性别平等程度较低的国家,女性员工在人力资源管理实践中感受到的性别不平等更多(更少)。然而,男性员工认为性别不平等程度相似,无论国家层面的性别平等主义如何,男性都略受青睐。
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引用次数: 0
Training Investments and Innovation Gains in Knowledge Intensive Businesses: The Role of Firm Level Human Capital and Knowledge Sharing Climate 知识密集型企业的培训投资与创新收益:企业层面人力资本和知识共享氛围的作用
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2024-12-26 DOI: 10.1111/1748-8583.12586
Maura Sheehan, Thomas Garavan, Michael Morley

Training investments are important in securing innovation gains. However, research on this relationship in knowledge intensive businesses is nascent. In particular, questions remain concerning what value different types of training hold for different types of innovation, and what mechanisms underpin these relationships. Drawing on human capital resources theory and collective learning theory, we develop and test a model explicating how specific and general training investments, through firm level human capital, lead to incremental and radical innovation. Additionally, we propose and investigate the supposition that the predicted positive relationships between training investments, firm level human capital, and innovation will be stronger when knowledge sharing climate is high. We test our model with two-wave, multi-respondent panel data gathered from 816 knowledge intensive businesses in France, Finland, Sweden, and the UK. We find that specific training is positively related to incremental innovation but not radical innovation, whereas general training is positively related to both types of innovation. With respect to firm level human capital, we find that it mediates these relationships and they are stronger when knowledge sharing climate is high. Furthermore, our analysis reveals that knowledge sharing climate moderates both the relationship between the two types of training investments examined and firm level human capital, and the indirect relationship via firm level human capital to incremental and radical innovation. We discuss the implications for theory, research, and practice.

培训投资对于确保创新成果非常重要。然而,在知识密集型企业中,对这种关系的研究尚处于起步阶段。特别是,不同类型的培训对不同类型的创新有什么价值,以及支撑这些关系的机制是什么,这些问题仍然存在。利用人力资本资源理论和集体学习理论,我们开发并测试了一个模型,该模型解释了通过企业层面的人力资本,具体和一般的培训投资如何导致渐进式和激进式创新。此外,我们提出并研究了一个假设,即当知识共享氛围高时,培训投资、企业层面人力资本和创新之间的预测正相关关系将更强。我们用从法国、芬兰、瑞典和英国的816家知识密集型企业收集的两波多受访者面板数据来测试我们的模型。研究发现,专项培训与渐进式创新呈正相关,与突破性创新不相关,而一般培训与两种创新均呈正相关。对于企业层面的人力资本,我们发现它中介了这些关系,当知识共享氛围高时,它们更强。此外,我们的分析表明,知识共享氛围既调节了两类培训投资与企业层面人力资本之间的关系,也调节了企业层面人力资本与渐进式创新和突破性创新之间的间接关系。我们讨论了对理论、研究和实践的影响。
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引用次数: 0
A Systematic Review on Worker Voice in the Platform Economy: The Constitution of a Grassroots Voice Mechanism 平台经济下工人发声的系统述评:基层发声机制的建构
IF 5.4 2区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2024-12-25 DOI: 10.1111/1748-8583.12587
Prakriti Dasgupta, Anthony McDonnell, Ronan Carbery, Stefan Jooss

This systematic review investigates why and how platform workers express voice in a context where institutional and organisational voice mechanisms and representation structures are lacking or absent. Platform workers have been restricted in their ability to formally unionise or collectively bargain, and the presence of a digital intermediary in the form of a platform organisation limits the scope of worker voice. In this paper, we identify and synthesise the motives for voice use by platform workers—namely mutual aid, organising, visibility, and confrontation, and unpack how these are realised through bottom-up and independent voice channels that may potentially influence multiple stakeholders. The paper's core contribution lies in highlighting how the blurred employment boundaries of platform work structurally render labour power even more indeterminate, informing our conceptualisation of a ‘grassroots voice mechanism’, wherein the social relations of platform work and digital technologies convey worker voice beyond traditional organisational boundaries. We conclude with an agenda to guide future research centred heavily around the dynamics of platform work, the use of novel voice channels, and worker attitudes towards them.

这篇系统综述调查了在缺乏或不存在机构和组织发声机制和代表结构的背景下,平台工作者为什么以及如何表达声音。平台工人正式成立工会或集体谈判的能力受到限制,而平台组织形式的数字中介的存在限制了工人发声的范围。在本文中,我们识别并综合了平台工作人员使用语音的动机——即互助、组织、可见性和对抗,并揭示了这些动机是如何通过自下而上和独立的语音渠道实现的,这些渠道可能会影响多个利益相关者。本文的核心贡献在于强调了平台工作的模糊就业边界如何在结构上使劳动力更加不确定,为我们的“基层声音机制”概念化提供了信息,其中平台工作和数字技术的社会关系传达了超越传统组织边界的工人声音。最后,我们提出了一个议程,以指导未来的研究,主要围绕平台工作的动态、新语音渠道的使用以及员工对它们的态度。
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引用次数: 0
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