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Case study in using value stream mapping in online graduate education 在在线研究生教育中使用价值流图的案例研究
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-05-20 DOI: 10.1016/j.evalprogplan.2024.102447
Candace D. Bloomquist , Lydia Holtz , Angela M. Lampe , Christine T. Carmichael

Given the rise in demand for online, graduate degree programs there is a need to guide program planning and evaluation professionals within institutions of higher education to utilize continuous quality improvement (CQI) strategies. Using principles of design thinking and CQI, the purpose of this case study was to describe a CQI project that sought to develop a better understanding of adult students’ experience progressing through their plan of study in an online doctoral program. As part of the CQI project, value stream mapping (VSM) was used to gain visibility and perspective on the actions required by faculty and staff to guide students through their plan of study. The VSM process provided information that led to conversations that furthered the CQI efforts and led to changes in the adult education program that would benefit all students. Improvement processes that lead to better quality and more positive experiences for users are valuable. This case study demonstrates the processes, challenges, lessons, and future directions in the use of VSM to better understand online graduate programs designed for adult learners.

鉴于对在线研究生学位课程需求的增长,有必要指导高等教育机构内的课程规划和评估专业人员使用持续质量改进(CQI)策略。本案例研究采用了设计思维和 CQI 原则,旨在描述一个 CQI 项目,该项目旨在更好地了解成人学生在在线博士课程学习计划中的学习体验。作为 CQI 项目的一部分,价值流图(VSM)被用来了解和透视教职员工指导学生完成学习计划所需的行动。VSM 流程提供的信息促成了对话,进一步推动了 CQI 工作,并促成了成人教育项目的变革,使所有学生受益。能为用户带来更高质量和更积极体验的改进过程是非常有价值的。本案例研究展示了使用 VSM 来更好地了解为成人学习者设计的在线研究生项目的过程、挑战、经验教训和未来发展方向。
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引用次数: 0
Examining the causes and effects of time overruns in construction projects promoted by rural municipalities in Nepal 研究尼泊尔农村市政当局推动的建筑项目超时的原因和影响
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-05-17 DOI: 10.1016/j.evalprogplan.2024.102436
Madhav Prasad Koirala , Roshan Samrat Shahi

Time overruns are the most common issue in construction projects, which have a significant negative impact on the project and the parties involved. This also applies to National Competitive Bidding (NCB) construction projects in municipalities, jeopardizing project timelines, costs, and quality standards. Poor performance by professionals in rural municipalities has resulted in inadequate infrastructure development in these areas. The goal of this study is to understand the causes and effects of time overruns by employing an exploratory and descriptive research methodology. The data from clients, consultants, and contractors consistently highlights key factors contributing to project delays, including adverse weather conditions, limited involvement from contractor head offices, insufficient consultant experience, inadequate site management, and delays in site mobilization. These delays incur substantial costs related to materials, land acquisition, labor, and market risks. The results included that 52.17% the projects experienced time overruns ranging from 24.4% to 514.71%. Furthermore, 21.73% of projects experienced cost overruns, with the highest at 19.92%. These findings provide critical insights for improving project management and addressing construction time overruns. It recommends conducting national-scale analyses to gain a comprehensive understanding of construction delays and to implement effective mitigation strategies.

超时是建筑项目中最常见的问题,会对项目和相关各方产生重大负面影响。这同样适用于市政当局的国家竞争性招标(NCB)建筑项目,会危及项目的时限、成本和质量标准。农村市政当局专业人员的不佳表现导致这些地区的基础设施发展不足。本研究的目标是采用探索性和描述性研究方法,了解超时的原因和影响。来自客户、顾问和承包商的数据一致强调了造成项目延误的关键因素,包括恶劣的天气条件、承包商总部的参与有限、顾问经验不足、现场管理不足以及现场动员延误。这些延误造成了与材料、土地征用、劳动力和市场风险相关的大量成本。调查结果显示,52.17%的项目超时 24.4%至 514.71%不等。此外,21.73%的项目出现成本超支,最高的为 19.92%。这些发现为改进项目管理和解决施工超时问题提供了重要启示。报告建议开展全国范围的分析,以全面了解施工延误情况,并实施有效的缓解策略。
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引用次数: 0
Developing evaluation measures for health departments sharing and linking HIV and STI surveillance data 为卫生部门共享和连接 HIV 和 STI 监测数据制定评估措施
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-05-16 DOI: 10.1016/j.evalprogplan.2024.102435
Shannon Hitchcock, Leigh Evans, Jane Fox

Enhancing data sharing, quality, and use across siloed HIV and STI programs is critical for national and global initiatives to reduce new HIV infections and improve the health of people with HIV. As part of the Enhancing Linkage of STI and HIV Surveillance Data in the Ryan White HIV/AIDS Program initiative, four health departments (HDs) in the U.S. received technical assistance to better share and link their HIV and STI surveillance data. The process used to develop evaluation measures assessing implementation and outcomes of linking HIV and STI data systems involved six steps: 1) measure selection and development, 2) review and refinement, 3) testing, 4) implementation and data collection, 5) data quality review and feedback, and 6) dissemination. Findings from pilot testing warranted slight adaptations, including starting with a core set of measures and progressively scaling up. Early findings showed improvements in data quality over time. Lessons learned included identifying and engaging key stakeholders early; developing resources to assist HDs; and considering measure development as iterative processes requiring periodic review and reassessment to ensure continued utility. These findings can guide programs and evaluations, especially those linking data across multiple systems, in developing measures to track implementation and outcomes over time.

加强各自为政的 HIV 和 STI 项目之间的数据共享、质量和使用,对于减少 HIV 新发感染和改善 HIV 感染者健康状况的国家和全球行动至关重要。作为瑞安-怀特(Ryan White)艾滋病毒/艾滋病项目中 "加强性传播感染与艾滋病毒监测数据的联系"(Enhancing Linkage of STI and HIV Surveillance Data in the Ryan White HIV/AIDS Program initiative)的一部分,美国的四个卫生部门(HDs)接受了技术援助,以更好地共享和联系其艾滋病毒和性传播感染监测数据。制定评估措施以评估 HIV 和 STI 数据系统连接的实施情况和结果的过程包括六个步骤:1)措施选择和开发;2)审查和完善;3)测试;4)实施和数据收集;5)数据质量审查和反馈;6)传播。试点测试的结果证明有必要略作调整,包括从一套核心措施开始,逐步扩大规模。早期结果显示,随着时间的推移,数据质量有所提高。吸取的经验教训包括:及早确定关键利益相关者并让其参与进来;开发资源以协助人类发展部;以及将衡量标准的制定视为需要定期审查和重新评估的迭代过程,以确保其持续有用性。这些发现可以指导计划和评估工作,特别是那些将多个系统的数据联系起来的计划和评估工作,以制定措施来跟踪一段时间内的实施情况和成果。
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引用次数: 0
Human resources development: Evaluating perceptions against policy 人力资源开发:根据政策评估看法
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-05-11 DOI: 10.1016/j.evalprogplan.2024.102437
Julita Majczyk , Przemysław Dubel

The objective of sustaining smart, sustainable and cohesive inclusive growth, framed by the European strategy, is in line with the global commitments of the Sustainable Development Goals. Thus, an analysis of people’s attitudes towards social policy and perceptions of professional development in Poland against European development policy is crucial. The nationwide representative sample included 1000 respondents aged 18–64. The study used principal component analysis (PCA), an approach for the multi-response optimisation. The results indicate that respondents’ evaluations are in line with the direction of EU labour policy, where their decisions correspond to the planned priorities oriented towards inclusion and cohesion. The PCA analysis showed that employee competencies and priorities for individual standing can be considered strongly correlated. Competencies were also found to be important for the platform to support systemic development. However, the items included in the analysis that are beyond the scope of the ESF+ , although even correlated, are of lesser importance. The research results allow to expand knowledge on the perception of the development policy facets promoted by the EU, supplemented by themes of leadership or immigrants. The study may become a starting point for inclusive and cohesive working climate research.

欧洲战略所确定的保持明智、可持续和有凝聚力的包容性增长的目标与可持续发展目标的全球承诺是一致的。因此,对照欧洲发展政策,分析波兰人民对社会政策的态度和对职业发展的看法至关重要。具有全国代表性的样本包括 1000 名年龄在 18-64 岁之间的受访者。研究采用了主成分分析法(PCA),这是一种多反应优化方法。结果表明,受访者的评价与欧盟劳动政策的方向一致,他们的决定符合以包容性和凝聚力为导向的计划优先事项。PCA 分析表明,员工的能力与个人地位的优先事项密切相关。此外,还发现能力对于支持系统发展的平台也很重要。然而,分析中包含的超出 ESF+ 范围的项目虽然也有相关性,但重要性较低。研究结果有助于扩大对欧盟所倡导的发展政策方面的认识,并以领导力或移民主题作为补充。这项研究可能成为包容性和凝聚性工作氛围研究的起点。
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引用次数: 0
Gender biases in the evaluation of knowledge transfer: A meta-evaluative analysis of the Spanish “Knowledge Transfer and Innovation Sexennium” 知识转让评估中的性别偏见:对西班牙 "知识转让与创新 Sexennium "的元评价分析
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-04-12 DOI: 10.1016/j.evalprogplan.2024.102432
María Bustelo , Olga Salido

This paper analyses from a gender perspective a pilot call for evaluating academics and researcher transfer and innovation activities, launched by the Spanish Government in 2018, known as the “Knowledge Transfer & Innovation Sexennium” (KT&IS). Not only women’s participation was much lower than that of men (1 woman applicant for every 3 men applicants), but also, they showed lower success rates than men in all scientific fields, with an average gap of more than 13 points. The methodology combined an exploratory quantitative analysis of the almost 17,000 applications, with a meta-evaluative qualitative analysis through interviews to key actors of the evaluation program and focus groups with evaluators. Hidden biases operating throughout and in each of the different phases of the KT&IS evaluation process were identified. This article aims at contributing to how economic and social impact of research can be fairly and fully evaluated, as well as at facilitating the design of future evaluation calls that promote the effective advancement of gender equality in all science-related activities and transfer to society.

本文从性别视角分析了西班牙政府于2018年发起的一项名为 "知识转移与创新性别年"(KT&IS)的学术和研究人员转移与创新活动评估试点征集活动。不仅女性的参与率远低于男性(1 名女性申请者对 3 名男性申请者),而且她们在所有科学领域的成功率都低于男性,平均差距超过 13 个百分点。该方法结合了对近 17,000 份申请的探索性定量分析,以及通过对评估计划主要参与者的访谈和评估人员的焦点小组进行的元评估性定性分析。在 KT&IS 评估过程的每个不同阶段都发现了隐藏的偏见。这篇文章旨在为如何公平、全面地评估研究的经济和社会影响做出贡献,并为设计未来的评估呼吁提供便利,从而在所有与科学相关的活动和向社会的转让中促进性别平等的有效推进。
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引用次数: 0
Beyond the average effect of the innovation subsidies: Using case selection via matching to break impasse in delivering useful advice to policy makers 超越创新补贴的平均效应:通过匹配选择案例,打破向政策制定者提供有用建议的僵局
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-04-04 DOI: 10.1016/j.evalprogplan.2024.102429
Maciej Koniewski, Seweryn Krupnik , Paulina Skórska

Experts and stakeholders promote the combined use of counterfactual and theory-based approaches in program evaluation. We illustrated combined application of these two approaches in a single evaluation study of innovation subsidies, using “case selection via matching” and follow-up in-depth interviews. We conducted interviews in contrasting pairs of companies—one successful and one unsuccessful—which were otherwise similar on a defined set of covariates. Our procedure helped to reveal factors, which might be overlooked or simply not available in data at hand and hence not accounted for in analyses of the intervention effects. As such it extends beyond the average effect estimate to highlight causes of an intervention success or failure.

专家和利益相关者提倡在计划评估中结合使用反事实方法和基于理论的方法。我们通过 "匹配案例选择 "和后续深入访谈,在一项创新补贴评估研究中展示了这两种方法的综合应用。我们对一对成功和一对不成功的公司进行了对比访谈,这两家公司在一组确定的协变量上具有相似性。我们的程序有助于揭示一些因素,这些因素可能会被忽视,或者在现有数据中根本不存在,因此在干预效果分析中没有考虑到。因此,它超越了平均效果估计,突出了干预成功或失败的原因。
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引用次数: 0
Evaluation of primary-level credit environment, indicator system and empirical analysis: A case study of credit construction in China county and district 基层信用环境评价、指标体系及实证分析:中国县区信用建设案例研究
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-04-04 DOI: 10.1016/j.evalprogplan.2024.102433
Zhouyi Gu , Xihui Chen , Anna Parziale , Zhuoyuan Tang

Townships (towns, streets) represent the foundational layer of China's administrative structure, and the quality of their credit environment is crucial for underpinning the development of a primary-level social credit system. This initiative aims to accelerate the establishment of the social credit system and cultivate a trustworthy economic and social environment. Starting from the three major fields of government, business and society, and focusing on integrity culture and credit innovation, the article proposes an innovative evaluation framework for primary-level credit environment and it can become a point of reference as a policy tool in international evaluation programs. Using clustering and the coefficient of variation methods, we quantitatively refine our indicator system, establishing a set of criteria to assess the primary-level credit environment. We incorporate hierarchical analysis, the entropy weight method, and machine learning models to conduct a comprehensive evaluation of the credit environments within 24 townships (towns, streets) of Fuyang District in Hangzhou City for the year 2023. The findings underscore the need for a realistic appraisal of the current state and deficiencies of the primary-level credit environment. We advocate for the bolstering of credit development within governmental, business, and societal realms. It's imperative to leverage the normative influence of honesty and integrity culture, enhance the breadth and application of credit innovations, and thereby foster the high-quality growth of the primary-level social credit system.

乡(镇、街道)是我国行政体制的基础层,其信用环境的好坏对基层社会信用体系建设至关重要。这一举措旨在加快社会信用体系建设,培育诚信的经济社会环境。文章从政府、企业和社会三大领域入手,以诚信文化和信用创新为重点,创新性地提出了基层信用环境评价框架,可作为国际评价项目的政策工具,具有一定的参考价值。利用聚类和变异系数方法,我们对指标体系进行了量化细化,建立了一套基层信用环境评价标准。我们结合层次分析法、熵权法和机器学习模型,对杭州市富阳区 24 个乡(镇、街道)2023 年的信用环境进行了综合评价。研究结果强调了对基层信用环境现状和不足进行实事求是评价的必要性。我们主张在政府、企业和社会领域加强信用建设。当务之急是发挥诚信文化的规范作用,加强信用创新的广度和应用,从而促进基层社会信用体系的高质量发展。
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引用次数: 0
Preliminary evaluation of a brief worksite intervention to reduce weight stigma and weight bias internalization 对简短的工作场所干预进行初步评估,以减少体重污名化和体重偏见内化
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-04-03 DOI: 10.1016/j.evalprogplan.2024.102434
Nichole R. Kelly , Maggie L. Osa , Gabriella Luther , Claire Guidinger , Austin Folger , Gina Williamson , Juliana Esquivel , Elizabeth L. Budd

Weight-based discrimination (WBD) is common and associated with reduced physical and emotional functioning. WBD is common in the workplace, yet no studies have evaluated a WBD intervention delivered in a worksite setting. This study evaluated the feasibility, acceptability, and preliminary effectiveness of a 3-hour, remote-delivered WBD intervention at a large public university. Six workshops including 94 participants (41.76 ± 9.37 y; 92.8% women) were delivered December 2020 through May 2021; 88.3% of participants enrolled in the study and 88.8% of enrolled participants completed pre- and post-intervention surveys. Participants strongly agreed the workshop contributed to a more inclusive work environment (M=4.98 ± 0.2; 1 =Strongly Disagree to 5 =Strongly Agree); and was highly needed (4.9 ± 0.3) and liked (4.8 ± 0.5). Qualitative feedback cited benefits of remote delivery in providing body size anonymity and wanting access to intervention materials and more time for discussion and action steps to reduce WBD. Participants experienced significant, medium reductions in explicit weight bias (ps < .001), significant, small reductions in weight bias internalization (p < .001), and statistically non-significant (p = .08), small-to-medium reductions in implicit bias. Targeting worksites as a delivery mechanism has the potential to reduce WBD, thereby improving the health and well-being of diverse employees and creating a more inclusive workspace.

基于体重的歧视(WBD)很常见,并与身体和情绪功能下降有关。WBD 在工作场所很常见,但还没有研究对在工作场所环境中进行的 WBD 干预进行评估。本研究评估了在一所大型公立大学进行的 3 小时远程 WBD 干预的可行性、可接受性和初步效果。从 2020 年 12 月到 2021 年 5 月,共举办了六期讲习班,共有 94 名参与者(41.76 ± 9.37 岁;92.8% 为女性)参加;88.3% 的参与者报名参加了研究,88.8% 的报名参与者完成了干预前后的调查。参与者非常同意研讨会有助于营造更具包容性的工作环境(M=4.98 ± 0.2;1 = 非常不同意到 5 = 非常同意);并且非常需要(4.9 ± 0.3)和喜欢(4.8 ± 0.5)研讨会。定性反馈指出了远程交付在提供体型匿名性方面的益处,以及希望获得干预材料和更多时间进行讨论并采取减少 WBD 的行动步骤。参与者的显性体重偏差有了明显、中等程度的减少(ps < .001),体重偏差内化有了明显、轻微的减少(ps < .001),而隐性偏差在统计上没有明显减少(ps = .08),只有轻微到中等程度的减少。将工作场所作为一种传递机制,有可能减少 WBD,从而改善不同员工的健康和福祉,创造一个更具包容性的工作场所。
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引用次数: 0
An innovative and collaborative method to develop a model care and service trajectory for the assessment, diagnosis, and support of children with developmental disabilities 以创新和协作的方法,为发育障碍儿童的评估、诊断和支持制定示范护理和服务轨迹
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-04-03 DOI: 10.1016/j.evalprogplan.2024.102431
Mélina Rivard , Claudine Jacques , Élodie Hérault , Catherine Mello , Nadia Abouzeid , Geneviève Saulnier , Mélina Boulé

This paper documents an innovative research approach undertaken to co-develop an integrated assessment, diagnosis, and support service trajectory for children suspected of having a developmental disability. It employed data-driven practices and involved multiple stakeholders such as parents, professionals, managers, and researchers. It emphasized the importance of incorporating experiential knowledge adopting an integrated care and service trajectory perspective, and using an implementation science framework. The first part of this article presents the theoretical roots and the collaborative method used to co-construct the model trajectory. The second part of this article presents the results of a survey in which participating stakeholders shared their point of view on the value and impact of this approach Overall, this article provides a step-by-step operationalization of participative research in the context of public health and social services. This may help guide future initiatives to improve services for developmental disabilities in partnership with those directly concerned by these services.

本文记录了一种创新的研究方法,该方法旨在为疑似发育障碍儿童共同开发综合评估、诊断和支持服务轨迹。它采用了数据驱动的实践方法,并让家长、专业人员、管理人员和研究人员等多方利益相关者参与其中。它强调了采用综合护理和服务轨迹视角以及使用实施科学框架的经验知识的重要性。本文第一部分介绍了共同构建模式轨迹的理论基础和合作方法。文章的第二部分介绍了一项调查的结果,参与调查的利益相关者分享了他们对这一方法的价值和影响的看法。 总之,本文提供了在公共卫生和社会服务背景下参与式研究的逐步操作方法。这可能有助于指导未来与发展障碍服务直接相关者合作改善发展障碍服务的举措。
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引用次数: 0
Using theory knitting to conceptualize social phenomena in the design and evaluation of dance programs for people living with Parkinson’s disease 在为帕金森病患者设计和评估舞蹈项目时,利用理论编织将社会现象概念化
IF 1.6 4区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-04-02 DOI: 10.1016/j.evalprogplan.2024.102430
Morgan Senter , Amanda M. Clifford , Orfhlaith Ni Bhriain

Dance programs for people living with Parkinson’s disease (PwPD) offer participants an opportunity to exercise, engage in artistic self-expression, and form new relationships. While it is understood that the social dimension of dance programs for PwPD contributes to dancer satisfaction and program sustainability, the social mechanisms instrumental to program success are under-examined. Engaging with theory from wider disciplines, or “theory knitting” can help program designers and evaluators examine the mechanisms and contextual factors that make classes socially meaningful with greater detail and specificity. This study identified and examined three theoretical frameworks that program planners and evaluators could use to conceptualize social engagement in dance for PwPD contexts and inform practice. Each theory was assessed for fit using the T-CaST theory comparison and selection tool developed by Birken et al. (2018). As an example, we used anthropologist Victor Turner’s (1970; 1977) theory of liminality and communitas to identify five key areas for fostering a sense of social connection in dance for PwPD contexts: (1) selecting a meaningful dance space (2) creating a joyous atmosphere (3) marking entrance into the liminal time and space with rituals (4) embodying liminality and anti-structure and (5) inverting power relations and embracing fluid roles.

针对帕金森病患者(PwPD)的舞蹈项目为参与者提供了锻炼身体、进行艺术自我表达和建立新关系的机会。虽然大家都知道帕金森病患者舞蹈项目的社会维度有助于提高舞者的满意度和项目的可持续性,但对项目成功的社会机制却缺乏深入研究。利用更广泛的学科理论或 "理论编织 "可以帮助项目设计者和评估者更详细、更具体地研究使课程具有社会意义的机制和环境因素。本研究确定并审查了三个理论框架,计划规划者和评估者可利用这三个理论框架来构思面向残疾人的舞蹈课程中的社会参与,并为实践提供信息。我们使用 Birken 等人(2018 年)开发的 T-CaST 理论比较和选择工具对每种理论的契合度进行了评估。例如,我们使用人类学家维克多-特纳(Victor Turner,1970 年;1977 年)的 "边缘性"(liminality)和 "社区"(communitas)理论,确定了在面向残疾人的舞蹈情境中培养社会联系感的五个关键领域:(1)选择有意义的舞蹈空间;(2)营造欢乐的氛围;(3)用仪式标志进入边缘时空;(4)体现边缘性和反结构性;(5)颠倒权力关系,接受流动角色。
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引用次数: 0
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Evaluation and Program Planning
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