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Dynamic and Multi-Party Approaches to Interpersonal Workplace Mistreatment Research 工作场所人际虐待的动态多方研究
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2023-03-01 DOI: 10.1177/10596011231162498
Ivana Vranjes, Yannick Griep, M. Fortin, G. Notelaers
When employees share and compete for resources through their daily interactions, friction is likely to occur. Such friction can become a breeding ground for interpersonal workplace mistreatment, which is characterized by interpersonal actions that cause severe harm to persons who are motivated to avoid such harm (Pearson, Andersson, & Wegner 2001). Most employees encounter some manifestations of workplace mistreatment throughout their career (Barling, Dupré, & Kelloway 2009), and this mistreatment carries tremendous costs for individuals as well as the organization, including increased stress and reduced performance (for a review, see Dhanani & LaPalme, 2019). It is therefore not surprising that scholars have increasingly become interested in interpersonal mistreatment topics spanning across multiple disciplines and covering an array of constructs, including incivility (e.g., Cortina, Hershcovis, & Clancy 2022), injustice and unfairness (e.g., Fortin, Cropanzano, Cugueró-Escofet, Nadisic, & Van Wagoner 2020), bullying (e.g., Notelaers et al., 2019b), cyberbullying (Vranjes, Baillien, Erreygers, Vandebosch, & De Witte 2021), harassment (e.g., Hershcovis, Vranjes, Berdahl, & Cortina 2021), and organizational and interpersonal deviance (Griep & Vantilborgh, 2018). The proliferation of interpersonal workplace mistreatment research has helped us to better understand individual and contextual antecedents as well as consequences of workplace mistreatment. For instance, previous research found that a stressful work environment leads to mistreatment (for a metaanalysis, see Bowling & Beehr, 2006), especially for people who lack selfregulatory capabilities (McAllister & Perrewe, 2018). This in turn can lead to a plethora of negative outcomes, including reduced employee and organizational wellbeing and performance (for a review, see Dhanani & LaPalme, 2019).
当员工通过日常互动分享和竞争资源时,很可能会发生摩擦。这种摩擦可能成为工作场所人际虐待的滋生地,其特征是人际行为会对有动机避免这种伤害的人造成严重伤害(Pearson,Andersson,&Wegner,2001)。大多数员工在整个职业生涯中都会遇到一些表现形式的工作场所虐待(Barling,Dupré,&Kelloway,2009),这种虐待给个人和组织带来了巨大的成本,包括压力增加和绩效下降(综述见Dhanani和LaPalme,2019)。因此,学者们对跨越多个学科并涵盖一系列结构的人际虐待话题越来越感兴趣也就不足为奇了,包括无礼(例如,Cortina、Hershcovis和Clancy 2022)、不公正和不公平(例如,Fortin、Cropanzano、Cugueró-Escofet、Nadicic和Van Wagoner 2020)、欺凌(例如,Notelaers等人,2019b),网络欺凌(Vranjes、Baillien、Erreygers、Vandebosch和De Witte 2021)、骚扰(例如,Hershcovis、Vranje、Berdahl和Cortina 2021)以及组织和人际偏差(Griep和Vantilborgh,2018)。人际工作场所虐待研究的激增帮助我们更好地了解了工作场所虐待的个人和背景前因以及后果。例如,之前的研究发现,压力大的工作环境会导致虐待(荟萃分析,见Bowling&Beehr,2006),尤其是对缺乏自我调节能力的人(McAllister&Perrewe,2018)。这反过来会导致大量负面结果,包括员工和组织的幸福感和绩效下降(有关审查,请参阅Dhanani和LaPalme,2019)。
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引用次数: 1
Two Meanings of “Social Skills”: Proposing an Integrative Social Skills Framework “社会技能”的两种含义:提出一个综合的社会技能框架
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2023-01-23 DOI: 10.1177/10596011221151006
Eric D. Heggestad, E. Nicole Voss, A. Toth, Roxanne L. Ross, G. Banks, A. Canevello
Business leaders and HR professionals have long recognized the importance of social skills for effective organizational functioning, particularly in roles requiring high levels of interpersonal interaction. Accordingly, organizational science scholars have produced a large amount of research that can be organized under the broad heading of social skills. Yet, three key issues in the literature are hampering progress: (1) the lack of a well-accepted articulation of the social skills phenomenon, what it is and what it is not; (2) conceptual redundancy and conflation among the set of social skills-related concepts (e.g., individual differences, skills, behavior, evaluations, etc.), and (3) full consideration of the importance of social behavior in understanding social skills. We propose solutions for understanding social skills that begin to resolve these issues and help strengthen future empirical research. Specifically, we present two distinct, but related, conceptualizations of social skills: social skills enactment and social skills reputation. We then offer a theoretically grounded perspective, the Social Skills Framework, which incorporates these conceptualizations of social skills, provides a structure into which existing social skills concepts can be integrated and evaluated for conceptual clarity, and centers social behavior. After describing the framework, we offer a research agenda that focuses on refining the framework and investigating key issues related to the two conceptualizations of social skills.
商业领袖和人力资源专业人士早就认识到社交技能对有效组织运作的重要性,特别是在需要高水平人际互动的角色中。因此,组织科学学者已经进行了大量的研究,这些研究可以在社交技能的大标题下进行组织。然而,文献中的三个关键问题阻碍了进展:(1)缺乏对社交技能现象的广泛接受的表述,它是什么,它不是什么;(2)社会技能相关概念(如个体差异、技能、行为、评价等)之间的概念冗余和合并;(3)充分考虑社会行为对理解社会技能的重要性。我们提出了理解社交技能的解决方案,这些解决方案开始解决这些问题,并有助于加强未来的实证研究。具体来说,我们提出了社会技能的两个不同但相关的概念:社会技能制定和社会技能声誉。然后,我们提供了一个理论基础的观点,即社会技能框架,它结合了这些社会技能的概念,提供了一个结构,现有的社会技能概念可以整合和评估概念的清晰度,并以社会行为为中心。在描述了框架之后,我们提供了一个研究议程,重点是完善框架和调查与社会技能的两个概念相关的关键问题。
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引用次数: 1
Workplace Mistreatment and Employee Deviance: An Investigation of the Reciprocal Relationship Between Hostile Work Environments and Harmful Work Behaviors 工作场所虐待与员工偏差:敌对工作环境与有害工作行为的交互关系研究
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2023-01-22 DOI: 10.1177/10596011231151747
Yeonjeong Kim, T. Cohen, A. Panter
This study examined responses from more than one thousand employed adults across the United States to shed light on the causal directions and temporal dynamics between, on the one hand, the hostile social situations employees face at work (i.e., workplace mistreatment) and, on the other hand, the harmful behaviors that employees enact at work. Using autoregressive cross-lagged panel analyses on a 12-wave longitudinal dataset, we show that employees’ bad behaviors at work (e.g., sabotage, theft, abuse of coworkers) are both a cause and a consequence of experiencing mistreatment from colleagues and supervisors (e.g., ostracism, everyday discrimination, abusive supervision). We investigate the temporal aspects of this reciprocal relationship and find that deviance-to-mistreatment and mistreatment-to-deviance effects both occur over a 1-week time horizon. Moreover, this reciprocal relationship continued across the 12 weeks of the study, and its magnitude neither intensified nor diminished over this time period. Finally, we investigated the role of moral character evaluations in the reciprocal mistreatment-deviance relationship. Our results revealed that individuals whose moral character is more positively regarded by coworkers (i.e., those evaluated as higher in honesty-humility) are less penalized by others in response to their deviance. We discuss theoretical and managerial implications of these results for mitigating deviance and mistreatment in organizations.
这项研究调查了美国1000多名就业成年人的反应,以揭示员工在工作中面临的敌对社会状况(即工作场所虐待)和员工在工作场所实施的有害行为之间的因果方向和时间动态。使用对12波纵向数据集的自回归交叉滞后面板分析,我们发现员工在工作中的不良行为(如蓄意破坏、盗窃、虐待同事)既是遭受同事和主管虐待的原因,也是遭受虐待的后果(如排斥、日常歧视、滥用监督)。我们研究了这种相互关系的时间方面,发现对虐待的偏离和对虐待的影响都发生在一周的时间范围内。此外,这种互惠关系在研究的12周内持续存在,在这段时间内,其程度既没有增强也没有减弱。最后,我们研究了道德品质评价在相互虐待-偏离关系中的作用。我们的研究结果表明,那些道德品质受到同事更积极评价的人(即那些被评价为诚实谦逊程度更高的人),因其越轨行为而受到他人惩罚的程度较低。我们讨论了这些结果对减轻组织中的偏差和虐待的理论和管理意义。
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引用次数: 4
What Goes Around Comes Around: How Perpetrators of Workplace Bullying Become Targets Themselves 来龙去脉:职场欺凌罪犯如何成为自己的目标
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2022-12-06 DOI: 10.1177/10596011221143263
Ivana Vranjes, T. V. Elst, Yannick Griep, H. De Witte, Elfi Baillien
In this study, we investigated whether and how perpetrators of bullying become targets themselves. Building on the notion of bullying as an escalation process and the Conservation of Resources Theory, we hypothesized that following enactment of bullying, people would experience increased relationship conflicts with colleagues, diminishing their sense of control and making them more likely to become exposed to bullying themselves. We tested this idea using longitudinal sequential mediated Structural Equation Modelling in a sample of 1420 Belgian workers. Our results confirmed that enactment of bullying lead to more exposure to bullying 18 months later. Relationship conflicts partially mediated this effect, meaning that bullying enactment can lead to increased tensions with others at work, increasing one’s vulnerability to bullying exposure. Although perceived control also mediated the enactment-exposure relationship, relationship conflicts did not lead to perceived loss of control, suggesting a missing link in this relationship. Furthermore, the effect from perceived control to exposure to bullying was small and did not replicate in post-hoc analyses. Our findings suggest that people may experience a backlash from others in their work environment following engagement in bullying behavior at work and invite further exploration of the processes that may account for this relationship.
在这项研究中,我们调查了欺凌的肇事者是否以及如何成为目标。基于欺凌是一种升级过程的概念和资源保护理论,我们假设,在实施欺凌后,人们与同事的关系冲突会增加,他们的控制感会减弱,他们自己也更有可能受到欺凌。我们使用纵向序列介导的结构方程建模在1420名比利时工人的样本中测试了这一想法。我们的研究结果证实,实施欺凌会在18个月后导致更多的欺凌。关系冲突在一定程度上介导了这种影响,这意味着欺凌行为会导致工作中与他人的紧张关系加剧,增加一个人暴露在欺凌面前的脆弱性。尽管感知控制也介导了制定-暴露关系,但关系冲突并没有导致感知控制的丧失,这表明这种关系中缺失了一个环节。此外,从感知控制到暴露于欺凌的影响很小,在事后分析中没有复制。我们的研究结果表明,在工作中出现欺凌行为后,人们可能会在工作环境中受到他人的强烈反对,并需要进一步探索可能导致这种关系的过程。
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引用次数: 3
When Groups of Different Sizes Collide: Effects of Targeted Verbal Aggression on Intragroup Functioning 不同规模群体碰撞:目标言语攻击对群体内部功能的影响
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2022-10-31 DOI: 10.1177/10596011221134426
Florian E. Klonek, Fabiola H. Gerpott, Lisa Handke
When competing for scarce resources, groups can behave aggressively toward one another. Realistic conflict theory suggests that intergroup hostility internally ties groups together, thus improving intragroup functioning. In contrast, conflict spillover theory suggests that aggressive behaviors between groups can permeate to the intragroup level and thus worsen intragroup functioning. We reconcile these two opposite perspectives by introducing the relative group size as a moderator that determines when and how targeted verbal aggression from one group harms or improves intragroup functioning in the targeted group. We tested our hypotheses using a sample of in-situ observations of transcribed plenary discussions in the German national parliament and compared intergroup targeted verbal aggression by distinguishing targeted verbal aggression from two social groups (i.e., a new populist smaller party vs. a larger group of veteran parliament members). We measured targeted verbal aggression as a form of hostile intergroup behavior from each social group using computerized text analyses. We analyzed intragroup functioning using a measure of verbal mimicry. Our results show support for our hypotheses. We discuss theoretical and practical implications for the verbal aggression and intergroup relations literature.
在争夺稀缺资源时,群体之间可以表现得咄咄逼人。现实冲突理论认为,群体间的敌意在内部将群体联系在一起,从而改善了群体内的功能。相反,冲突溢出理论认为,群体之间的攻击行为可以渗透到群体内部,从而恶化群体内部的功能。我们通过引入相对群体规模作为调节因素来调和这两种相反的观点,该调节因素决定了一个群体的定向言语攻击何时以及如何损害或改善目标群体的群体内功能。我们使用对德国国民议会全体会议转录讨论的现场观察样本来检验我们的假设,并通过区分两个社会群体(即,一个新的民粹主义较小政党与一个较大的资深议员群体)的有针对性的言语攻击来比较群体间的有针对的言语攻击。我们使用计算机文本分析测量了每个社会群体的有针对性的言语攻击,这是一种敌对的群体间行为。我们用言语模仿的方法分析了群体内的功能。我们的研究结果支持我们的假设。我们讨论了言语攻击和群体间关系文学的理论和实践意义。
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引用次数: 1
Insights into Creating and Managing an Inclusive Neurodiverse Workplace for Positive Outcomes: A Multistaged Theoretical Framework 创建和管理包容性神经多样性工作场所以取得积极成果的见解:一个多阶段的理论框架
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2022-10-20 DOI: 10.1177/10596011221133583
M. Khan, Mirit K. Grabarski, Muhammad Ali, Stephen Buckmaster
Neurodiversity has historically been dismissed and undervalued in management and organizational studies literature. In recent times, there has been a recognition in practitioner forums about the benefits associated with neurodiversity, triggering recruitment drives to hire neurodivergent individuals. However, lack of theoretical frameworks and empirical research on workplace neurodiversity is undermining practice. We address this gap by presenting a multistage theoretical framework of managing neurodiversity premised on (a) creating a neurodiverse workplace through reconfiguring recruitment and selection; (b) fostering an inclusive workplace through careful implementation of development and engagement practices and management of perceptions of reverse discrimination; and (c) capitalizing on the benefits of an inclusive workplace, enhanced by equitable supervision, to achieve improved employee and organizational outcomes. This paper enriches the literature on managing workplace neurodiversity by offering deeper insights into barriers to employment, inclusion in the workplace, and positive outcomes of employment. Our proposed framework, derived by an integration of theories, will help managers effectively manage neurodiversity in the workplace, addressing the associated challenges. Finally, this paper lays a foundation for future research to advance knowledge on managing neurodiversity in organizations.
神经多样性历来在管理和组织研究文献中被忽视和低估。近年来,从业者论坛已经认识到与神经多样性相关的好处,这引发了招聘神经分化个体的活动。然而,缺乏关于工作场所神经多样性的理论框架和实证研究正在破坏实践。我们通过提出一个管理神经多样性的多阶段理论框架来解决这一差距,前提是(a)通过重新配置招聘和选拔来创建一个神经多样性工作场所;(b) 通过认真实施发展和参与实践以及管理对反向歧视的看法,培养包容性的工作场所;以及(c)利用公平监督加强的包容性工作场所的好处,改善员工和组织的成果。本文通过深入了解就业障碍、工作场所的包容性和就业的积极结果,丰富了管理工作场所神经多样性的文献。我们提出的框架是通过整合理论得出的,将帮助管理者有效管理工作场所的神经多样性,应对相关挑战。最后,本文为未来的研究奠定了基础,以提高组织中神经多样性管理的知识。
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引用次数: 4
The Word on the Street: Science Is Not Advocacy, but Publishing Research Is 街头言论:科学不是宣传,出版研究才是
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2022-10-01 DOI: 10.1177/10596011221097807
Darryl B. Rice
The title of this GOMusing is “The Word On The Street: Science Is Not Advocacy, But Publishing Research Is” and the goal of this GOMusing is to challenge us to re-examine our assumptions about a topic and spark debate around the phrase “science is not advocacy.” While I agree science is not advocacy, I make an argument about how the process of publishing research in peer-reviewed journals is an act of advocacy. I accomplish this by explaining five way researchers engage in advocacy. Specifically, (1) we advocate that our study’s shortcomings are common limitations rather than fatal flaws, (2) we advocate for our research methodology of choice, (3) we advocate for using best practices in our research designs and methods, (4) we advocate for our theoretical framework of choice, and (5) we advocate for a better peer-review process.
这次GOMusing的标题是“街上的话语:科学不是宣传,但出版研究是”,这次GOMusing的目标是挑战我们重新审视我们对一个主题的假设,并引发围绕“科学不是宣传”这句话的辩论。虽然我同意科学不是倡导,但我认为在同行评议的期刊上发表研究成果的过程是一种倡导行为。我通过解释研究人员参与倡导的五种方式来实现这一点。具体来说,(1)我们主张我们研究的缺点是常见的限制,而不是致命的缺陷,(2)我们主张我们选择的研究方法,(3)我们主张在我们的研究设计和方法中使用最佳实践,(4)我们主张我们选择的理论框架,(5)我们主张更好的同行评议过程。
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引用次数: 2
Retraction Notice 撤回通知
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2022-10-01 DOI: 10.1177/10596011221120376
Jie Shen, J. Dumont, Xin Deng
Green human resource management (green HRM) refers to a set of HRM practices that organizations adopt to improve employee workplace green performance. While the effect of perceived green HRM on employee workplace green performance has received some empirical support, its relationship with employee non-green workplace outcomes remains unexplored and, therefore, unknown. This research tests an integrative moderated-mediation model related to the relationship between perceived green HRM and non-green workplace outcomes including employee task performance, organizational citizenship behavior toward the organization (OCBO) and intention to quit, and the underlying mechanisms. Analyses of the multisourced data reveal that perceived green HRM influences these three non-green employee workplace outcomes through a motivational social and psychological process (i.e., organizational identification). Perceived organizational support (POS) moderates the effect of perceived green HRM on organizational identification and the indirect effect of perceived green HRM on the three employee workplace outcomes, via the mediation of 1Shenzhen University, China 2University of South Australia, Adelaide, Australia Corresponding Author: Jie Shen, Shenzhen International Business School, Shenzhen University, Shenzhen, Guangdong, China. Email: Shen1000@hotmail.com 664610 GOMXXX10.1177/1059601116664610Group & Organization ManagementShen et al. research-article2016 RETRACTED: Employees’ Stakeholder Perspectives Perceptions of Green HRM and Non-Green Employee Work Outcomes: The Social Identity and
绿色人力资源管理是指组织为提高员工工作场所的绿色绩效而采取的一套人力资源管理实践。虽然感知绿色人力资源管理对员工工作场所绿色绩效的影响已经得到了一些实证支持,但它与员工非绿色工作场所结果的关系仍有待探索,因此是未知的。本研究测试了一个综合调节中介模型,该模型与感知的绿色人力资源管理和非绿色工作场所结果之间的关系有关,包括员工任务绩效、组织公民对组织的行为(OCBO)和辞职意向,以及潜在机制。对多源数据的分析表明,感知到的绿色人力资源管理通过动机社会和心理过程(即组织认同)影响这三种非绿色员工的工作场所结果。感知组织支持(POS)调节感知绿色人力资源管理对组织认同的影响,以及感知绿色人力资本管理对三种员工工作场所结果的间接影响,中国广东深圳。电子邮件:Shen1000@hotmail.com664610 GOMXXX10.1177/1059601116664610集团与组织管理Shen et al.research-article2016 RETRACTED:员工利益相关者对绿色人力资源管理和非绿色员工工作成果的看法:社会认同和
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引用次数: 0
Riddle Me This: What Does the COVID-19 Crisis, Helping Behavior, Temporality, Work Interruptions, and the Gig Economy Have in Common? They Are GOM's 2021 Best Papers! 谜语COVID-19危机、助人行为、时间性、工作中断和 "临时工经济 "有什么共同之处?它们是 GOM 2021 年度最佳论文!
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2022-10-01 DOI: 10.1177/10596011221121709
Yannick Griep
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引用次数: 0
Does Our Employee Assistance Program Cover Voodoo Dolls? A Cry for Help on Behalf of Those Affected by Abusive Supervision 我们的员工援助计划包括巫毒娃娃吗?代表受滥用监督影响的人大声呼救
IF 4.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2022-09-28 DOI: 10.1177/10596011221130570
Dana L. Haggard, Kanu Priya
Consistent with the goals of a GOMusing to “refresh” readers’ minds about a topic, challenge readers to re-examine their assumptions about a topic, and/or spark a needed debate about a topic, we (1) provide a refresher on abusive supervision and the severity of its consequences, (2) acknowledge the wealth of research on its antecedents and moderators while highlighting the lack of applied research on successful interventions, and (3) encourage new research perspectives and methods to move the field forward. Our ultimate goal is to galvanize scholars to use existing knowledge as a basis to develop, test, and validate successful prevention and intervention strategies for organizations and individuals to deal with abusive supervision. As you might suspect from the title, we also hope to do all this with a bit of humor and a lot of compassion.
为了与GOMusing的目标一致,即“刷新”读者对某个主题的想法,挑战读者重新审视他们对某个话题的假设,和/或引发对某一主题的必要辩论,我们(1)对滥用监督及其后果的严重性进行了复习,(2)承认对其前因和调节因素的丰富研究,同时强调缺乏对成功干预措施的应用研究,以及(3)鼓励新的研究视角和方法来推动该领域的发展。我们的最终目标是激励学者利用现有知识作为基础,为组织和个人制定、测试和验证成功的预防和干预策略,以应对滥用监督。正如你可能从标题中怀疑的那样,我们也希望以一点幽默和同情心来做这一切。
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引用次数: 0
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Group & Organization Management
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