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Relational spirals and thriving: A longitudinal investigation of older workers 关系螺旋与欣欣向荣:对老年工人的纵向调查
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-08-10 DOI: 10.1002/hrm.22241
Rajiv K. Amarnani, Miaojia Huang, Prashant Bordia, Imogen Sykes‐Bridge, Patrick Raymund James M. Garcia
Thriving is believed to occur when employees feel a sense of progress and momentum in the organization. This conceptual basis for thriving is inherently temporal—implying an underlying individual change process—which sets thriving apart from other well‐being criteria in the Human Resource Management literature. However, surprisingly little research has demonstrated and unpacked the change and development processes that lead to thriving. In this article, we develop and test a theoretical model of the dynamic origins of thriving in a socially important context: the aging workforce. Specifically, we propose that older workers thrive when they experience relational spirals: a deepening of the employee‐organization relationship as psychological contracts and role expansion drive each other in a mutually reinforcing spiral. Results from a large‐scale nationally representative longitudinal study of 3370 Australian older workers—spanning 1.5 years and three time points—support the proposed model. Older workers' relational psychological contracts and role expansion formed a mutually reinforcing spiral process over time which ultimately led to higher levels of thriving. These results held even after imposing autoregressive control of lagged variables at earlier time points, and after accounting for the contributions of transactional psychological contracts to the spiral process. Our theorizing and empirical approach brings dynamic processes to the forefront of HR research on thriving, and points to implications for the role of HR in successful aging.
当员工在组织中感受到进步和动力时,他们就会感到欣欣向荣。欣欣向荣的这一概念基础本身就具有时间性--意味着潜在的个人变化过程--这使得欣欣向荣有别于人力资源管理文献中的其他幸福标准。然而,令人惊讶的是,很少有研究证明和揭示导致欣欣向荣的变化和发展过程。在这篇文章中,我们针对老龄化劳动力这一重要的社会背景,建立并测试了一个关于欣欣向荣的动态起源的理论模型。具体来说,我们提出,当老年员工经历关系螺旋上升时,他们就会茁壮成长:随着心理契约和角色扩展在相互促进的螺旋上升中相互推动,员工与组织之间的关系也会加深。我们对 3370 名澳大利亚老年员工进行了一项具有全国代表性的大规模纵向研究,研究时间跨度为 1.5 年,研究对象包括三个时间点,研究结果为我们提出的模型提供了支持。随着时间的推移,老年工作者的关系心理契约和角色扩展形成了一个相互加强的螺旋过程,最终导致更高水平的繁荣。即使对早期时间点的滞后变量进行自回归控制,并考虑到交易型心理契约对螺旋过程的贡献,这些结果仍然成立。我们的理论化和实证方法将动态过程带到了关于欣欣向荣的人力资源研究的前沿,并指出了人力资源在成功老龄化中的作用。
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引用次数: 0
Bridges and gatekeepers: Employees' willingness to refer qualified candidates on the autism spectrum 桥梁和守门人:员工推荐自闭症谱系合格候选人的意愿
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-07-22 DOI: 10.1002/hrm.22247
Daniela Lup, Esther Canonico Martin
Recruiting neurodiverse talent has increasingly featured on the organizational diversity agenda, yet recruitment practices geared toward locating and attracting neurodivergent candidates remain understudied. While research and practice have shown that employee referral is one of the channels through which a significant part of new talent is recruited, little is known about employees' willingness to refer qualified social contacts who are neurodivergent. We address this limitation by investigating employees' willingness to refer highly qualified candidates on the autism spectrum and some conditions under which they are more or less likely to refer such candidates. We explore these aspects in a study of working individuals, using a mixed‐method approach. The quantitative analysis shows that disclosure of an autism condition to potential referrers might pose some advantage, in that it increases the likelihood of being referred, but this advantage accrues only to male candidates. Furthermore, cues that hint at the social dimension of the “ideal worker,” commonly used in job recruitment materials, are the strongest deterrent for referrers. The qualitative analysis of the reasons behind decisions to refer sheds light on some mechanisms that might explain these findings.
招聘神经多样性人才已越来越多地出现在组织多样性议程上,然而,针对寻找和吸引神经多样性候选人的招聘实践仍未得到充分研究。虽然研究和实践表明,员工推荐是招聘新人才的重要渠道之一,但人们对员工是否愿意推荐合格的神经多面性社会联系人却知之甚少。针对这一局限性,我们调查了员工推荐自闭症谱系高素质应聘者的意愿,以及在哪些条件下他们更愿意或更不愿意推荐此类应聘者。我们在一项针对在职人士的研究中,采用混合方法对这些方面进行了探讨。定量分析显示,向潜在的推荐人披露自闭症情况可能会带来一些优势,即增加了被推荐的可能性,但这种优势只针对男性候选人。此外,招聘材料中常用的暗示 "理想工作者 "的社会维度的线索对推荐人的威慑力最大。对做出推荐决定背后原因的定性分析揭示了一些可能解释这些发现的机制。
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引用次数: 0
Crystal clear: How leaders and coworkers together shape role clarity and well‐being for employees in social care 清晰明了:领导和同事如何共同塑造社会关怀领域员工的角色清晰度和幸福感
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-07-22 DOI: 10.1002/hrm.22245
Nate Zettna, Cheryl Yam, Arian Kunzelmann, Vivien W. Forner, Shanta Dey, Mina Askovic, Anya Johnson, Helena Nguyen, Anupama Jolly, Sharon K. Parker
Working in social care is fraught with challenges fueled by changing policies, funding structures, societal expectations, and high relational demands, leaving employees in this sector particularly vulnerable to poor well‐being. In this study, we focus on the importance of a supportive work context—specifically coworker instrumental support and leaders' role clarity—in enabling employee role clarity, and how this can foster better mental health and reduce fatigue from ongoing changes in the sector. We ran a multilevel moderated mediation model on a sample of 270 social care employees matched with 47 leaders across two disability care organizations in Australia. Results showed that coworker instrumental support promotes role clarity, which in turn is associated with lower psychological distress and change fatigue, and higher job satisfaction. The positive relationship between coworker instrumental support and role clarity, and the subsequent relationships with well‐being, were stronger when employees had leaders who themselves had role clarity. Our findings highlight the importance of a supportive work context and role clarity as malleable levers in enabling a sustainable social care workforce and provide new theoretical and practical insights for human resource management in the social care sector.
在社会护理领域工作充满了挑战,不断变化的政策、资金结构、社会期望以及对关系的高要求都助长了这种挑战,使得该领域的员工特别容易出现幸福感不佳的问题。在本研究中,我们重点研究了支持性工作环境(特别是同事的工具性支持和领导者的角色清晰度)在促进员工角色清晰度方面的重要性,以及这如何能够促进心理健康并减轻该行业持续变化所带来的疲劳感。我们对澳大利亚两家残疾人护理机构的 270 名社会护理员工和 47 名领导者进行了多层次调节模型试验。结果表明,同事的工具性支持可促进角色清晰度,而角色清晰度又与较低的心理压力和变革疲劳以及较高的工作满意度相关。当员工的领导者本身具有角色清晰度时,同事的工具性支持与角色清晰度之间的积极关系以及随后与幸福感之间的关系就会更加密切。我们的研究结果凸显了支持性工作环境和角色清晰度作为可塑杠杆在实现可持续的社会护理人员队伍中的重要性,并为社会护理行业的人力资源管理提供了新的理论和实践见解。
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引用次数: 0
Factors shaping the employment outcomes of neurodivergent and neurotypical people: Exploring the role of flexible and homeworking practices 影响神经分裂者和神经畸形者就业结果的因素:探索弹性工作制和在家工作制的作用
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-07-11 DOI: 10.1002/hrm.22243
Layla J. Branicki, Stephen Brammer, Mark Brosnan, Aida Garcia Lazaro, Susan Lattanzio, Linda Newnes
Supporting neurodivergent‐inclusive workplaces is an increasingly important consideration in Human Resource Management (HRM). While a strengths‐based approach to neurodivergence has been advocated, empirical evidence regarding the effectiveness of HRM practices that support high‐quality employment outcomes for neurodivergent people is lacking. Drawing on a nationally representative sample of over 25,000 people in the United Kingdom, we examine the influence of neurodivergence on multiple employment outcomes, including employment status, underemployment, employment precarity, job tenure, and hourly wages. We theorize and empirically examine how flexible‐ and homeworking practices moderate the effects of neurodivergence on employment outcomes. Our findings show that neurodivergent people are twice as likely to be in precarious employment and more than 10 times as likely to be in temporary employment compared to neurotypical people. Neurodivergent individuals are also significantly more likely to experience underemployment and have lower employment tenure; however, controlling for other factors, we find no significant differences in hourly wages. We find that flexible working practices can substantially improve employment outcomes for neurodivergent people, raising significant questions regarding the role of HRM in enabling more neurodiverse workplaces. We critically reflect on the implications of our findings for policy, practice, and future research.
在人力资源管理(HRM)中,支持神经变异者包容性工作场所是一个日益重要的考虑因素。虽然基于优势的神经变异方法已得到提倡,但有关支持神经变异者高质量就业结果的人力资源管理实践的有效性却缺乏实证证据。我们以英国超过 25000 人的全国代表性样本为基础,研究了神经多态性对多种就业结果的影响,包括就业状况、就业不足、就业不稳定性、工作期限和时薪。我们从理论和实证角度研究了灵活工作和在家工作的做法如何缓和神经异质性对就业结果的影响。我们的研究结果表明,与神经畸形人相比,神经分化人就业不稳定的几率是神经畸形人的两倍,从事临时工作的几率是神经畸形人的 10 倍以上。此外,神经发育异常者就业不足和就业期限较短的几率也明显更高;然而,在控制了其他因素后,我们发现他们的时薪并无显著差异。我们发现,灵活的工作方式可以大大改善神经变异者的就业结果,这就提出了人力资源管理在促进神经变异者就业方面所扮演角色的重要问题。我们批判性地反思了我们的发现对政策、实践和未来研究的影响。
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引用次数: 0
Commitment capital: Bridging the gap between organizational commitment and human capital resources 承诺资本:缩小组织承诺与人力资本资源之间的差距
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-07-10 DOI: 10.1002/hrm.22246
Jim Andersén, Christian Jansson
Even though, the human resource management literature has highlighted the importance of having employees that are committed to the organization, research on strategic human capital has yet to fully consider how commitment is related to human capital resources. In order to overcome the dominant individual‐level conceptualization of commitment and to detail how commitment affects human capital resources, we develop the unit‐level concept of commitment capital, which we divide into three levels: affiliative commitment capital, affinitive commitment capital, and absolute commitment capital. These conceptualizations are based on a 10‐year case study and incorporate commitment into a strategic human capital framework, thus bridging the current gap between organizational commitment and human capital resources.
尽管人力资源管理文献强调了员工对组织承诺的重要性,但有关战略人力资本的研究尚未充分考虑承诺与人力资本资源之间的关系。为了克服个人层面的承诺概念,并详细说明承诺如何影响人力资本资源,我们提出了单位层面的承诺资本概念,并将其分为三个层次:附属承诺资本、亲和承诺资本和绝对承诺资本。这些概念基于一项为期 10 年的案例研究,并将承诺纳入战略性人力资本框架,从而弥合了当前组织承诺与人力资本资源之间的差距。
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引用次数: 0
Gender promotion gaps across business units in a multiunit organization: Supply‐ and demand‐side drivers 多单位组织中各业务单位的性别晋升差距:供需双方的驱动因素
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-07-08 DOI: 10.1002/hrm.22244
Monika Hamori, Denis Monneuse, Zhaoyi Yan
Drawing on gender role and gender queuing theories, we employ a multi‐stage process model to investigate demand‐ and supply‐side drivers of gender promotion gaps and to explore variations in these gaps across different business units within an organization. Analyzing 9 years of personnel records from a multiunit European bank, we find that the gender promotion gap is influenced by both supply‐side and demand‐side factors. Specifically, women are less likely than men to express a motivation to change to a new job or move to a different unit within the bank. Those who do express such motivation are as likely as men to be reassigned to new roles, but their moves are less likely to constitute promotions than are men's moves. Furthermore, gender promotion gaps vary significantly within the organization itself. Business units with the most significant gaps are in regions that have fewer available organizational positions to move into, diminishing women's motivation to seek such moves, and have jobs with numerous incumbents, decreasing women's chances to get a new job or secure a promotion upon doing so. This study extends gender role theory by creating a unified theoretical model that incorporates both employee and employer gender role perceptions as drivers of promotions. It contributes to gender queuing theory by demonstrating the theory's relevance to promotion outcomes.
借鉴性别角色和性别排队理论,我们采用了一个多阶段过程模型来研究性别晋升差距的供需驱动因素,并探讨这些差距在组织内不同业务部门之间的差异。通过分析一家拥有多个部门的欧洲银行 9 年的人事记录,我们发现性别晋升差距受到供需两方面因素的影响。具体来说,与男性相比,女性不太可能表达更换新工作或调往银行内不同部门的动机。那些表达了这种动机的女性与男性一样有可能被重新分配到新的岗位,但她们的调动比男性的调动更不可能构成晋升。此外,组织内部的性别晋升差距也有很大不同。差距最明显的业务单位所在区域,可供选择的组织职位较少,从而降低了女性寻求此类调动的积极性,而且这些单位的职位有很多现任者,从而降低了女性获得新工作或在获得新工作后获得晋升的机会。本研究扩展了性别角色理论,建立了一个统一的理论模型,将员工和雇主的性别角色观念都纳入了晋升的驱动因素。它通过证明性别排队理论与晋升结果的相关性,为性别排队理论做出了贡献。
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引用次数: 0
Chasing two hares at once: The effects of goal orientation (in)congruence in teams 同时追赶两只野兔:团队中目标取向(不)一致的影响
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-07-08 DOI: 10.1002/hrm.22242
Wonbin Sohn, Jean‐François Harvey
Organizations must excel at what they do well while also learning new ways of operating to achieve long‐term success. Work teams may thus find themselves pursuing contradictory objectives to support the organization's strategy. We investigated teams' goal orientation (in)congruence and its impact on task meaningfulness and, ultimately, performance, hypothesizing the potential pitfalls of teams simultaneously pursuing both learning‐ and performance‐goal orientations. Three‐wave, multisource data were collected from 109 teams at a large North American mortgage company. In a polynomial regression and response surface analytical framework, team task meaningfulness—and subsequent team performance—was enhanced when teams had greater divergence between their learning‐ and performance‐goal orientations but suffered when both goal orientations were more aligned. Our investigation thus revealed the potential pitfalls of teams simultaneously pursuing both learning‐ and performance‐goal orientations. We discuss the theoretical contributions of the team goal orientation incongruence effect substantiated in this study, as well as implications for practice and future research.
组织必须在自己擅长的领域精益求精,同时学习新的运作方式,以取得长期成功。因此,工作团队可能会发现自己为支持组织战略而追求的目标相互矛盾。我们研究了团队目标取向的(不)一致性及其对任务意义和最终绩效的影响,并假设了团队同时追求学习和绩效目标取向的潜在隐患。我们从北美一家大型抵押贷款公司的 109 个团队中收集了三波多源数据。在多项式回归和响应面分析框架中,当团队的学习目标和绩效目标之间存在较大差异时,团队任务的意义和随后的团队绩效就会得到提高;而当团队的学习目标和绩效目标更加一致时,团队任务的意义和随后的团队绩效就会受到影响。因此,我们的调查揭示了团队同时追求学习目标和绩效目标的潜在隐患。我们讨论了本研究证实的团队目标导向不一致效应的理论贡献,以及对实践和未来研究的启示。
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引用次数: 0
Identifying forms of after‐hours information communication technology use and their role in psychological detachment: An episodic approach 识别下班后使用信息通信技术的形式及其在心理疏离中的作用:偶发性方法
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-06-22 DOI: 10.1002/hrm.22240
Adela Chen, Samantha A. Conroy, Tori L. Crain
Employees increasingly conduct work outside of traditional work hours via information communication technologies (ICTs). There is a need to understand how after‐hours ICT use relates to well‐being, given that such connectivity has become unavoidable. We implement an episodic, event‐contingent design to evaluate the association between different ICT media (i.e., e‐mail, phone call, chat app, short message service) and the within‐person outcomes of psychological detachment as partially mediated by task productivity. A daily diary survey was collected over three consecutive workdays to capture after‐hours ICT use. Daily surveys were completed by 498 individuals, with a total of 1494 episodes being captured of after‐hours work ICT engagement. Our results indicate that while engagement with any form of ICT after hours reduces psychological detachment, email and chat apps are associated with the lowest levels of psychological detachment. Moreover, whereas the use of asynchronous ICT has positive main effects on episode‐related task productivity, the use of synchronous ICT (e.g., phone) only enhances episode‐related task productivity when there are high organizational expectations for employees' responsiveness after hours.
雇员越来越多地在传统工作时间之外通过信息通信技术(ICTs)开展工作。鉴于这种连接已变得不可避免,因此有必要了解下班后使用信息和通信技术与幸福感之间的关系。我们采用了一种偶发性、事件权变设计来评估不同信息和通信技术媒体(即电子邮件、电话、聊天应用程序、短信服务)与人内心理疏离结果之间的关联,这种关联在一定程度上受任务生产率的影响。在连续三个工作日内收集每日日记调查,以了解下班后信息和通信技术的使用情况。共有 498 人完成了每日调查,共记录了 1494 次下班后使用 ICT 的情况。我们的结果表明,虽然下班后使用任何形式的信息和通信技术都会降低心理疏离感,但电子邮件和聊天应用程序与心理疏离感水平最低相关。此外,使用异步信息和通信技术对与事件相关的任务生产率有积极的主要影响,而使用同步信息和通信技术(如电话)只有在组织对员工下班后的响应能力有较高期望时才会提高与事件相关的任务生产率。
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引用次数: 0
Investment in employee developmental climate and employees' continued online learning behaviors: A social influence perspective 对员工发展氛围的投资与员工的持续在线学习行为:社会影响视角
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-05-29 DOI: 10.1002/hrm.22237
Jiahui Tan, Cherrie Jiuhua Zhu, Mingqiong Mike Zhang

In the contemporary digital age, continued online learning behaviors have become indispensable for fostering employee development. However, the learning and development literature predominantly focuses on traditional instructor-led approaches. It remains unclear how organizations can shape employees' learning behaviors, particularly in the context of online learning. The current study clarifies this underexplored research area by investigating how organizational investment in employee developmental climate (IEDC) can promote employees' continued online learning behaviors. Drawing on social influence theory and employing a multilevel research design, we find empirical support for our research model, which specifies that IEDC positively affects employees' continued online learning behaviors through the effect of normative pressure. The findings also reveal the moderating role of online learning facilitating conditions. Specifically, in firms characterized by higher levels of online learning facilitating conditions, the positive relationship between IEDC and normative pressure becomes more pronounced when compared to organizations with lower levels of such facilitating conditions.

在当代数字时代,持续的在线学习行为已成为促进员工发展不可或缺的因素。然而,学习与发展文献主要关注的是传统的教师授课方式。组织如何塑造员工的学习行为,尤其是在线学习方面的学习行为,目前仍不清楚。本研究通过调查组织对员工发展氛围(IEDC)的投资如何促进员工的持续在线学习行为,澄清了这一尚未充分探索的研究领域。借鉴社会影响理论并采用多层次研究设计,我们发现我们的研究模型得到了实证支持,即 IEDC 通过规范压力的作用对员工的持续在线学习行为产生积极影响。研究结果还揭示了在线学习促进条件的调节作用。具体而言,在在线学习促进条件较高的企业中,IEDC 与规范压力之间的正相关关系比促进条件较低的企业更为明显。
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引用次数: 0
Toward a better understanding of self-regulation promoting interventions: When performance management and job crafting meet 更好地理解促进自我调节的干预措施:当绩效管理和工作精心设计相遇
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-05-23 DOI: 10.1002/hrm.22236
Evangelia Demerouti, Colin Roth, Katharina Ebner, Roman Soucek, Klaus Moser

Organizations utilize self-regulation promoting interventions to empower employees in managing challenges and resources autonomously. However, there is limited understanding of how these interventions impact employee task performance and innovative behavior, as well as which processes are critical for their effectiveness. Therefore, a field experiment was conducted to examine the effects of two self-regulation promoting interventions—the Productivity Measurement and Enhancement Systems intervention (ProMES), a job crafting intervention, and their combination—on individual employee performance and innovation through selected process variables. We collected data before, during, and after the interventions over 16 weeks among 123 employees across three experimental and one control group. Consistent with predictions, participants of the ProMES intervention reported a higher level of perceived team climate, which consequently contributed to greater individual innovative behavior. Participants in the job crafting intervention exhibited an increase in job crafting behaviors, which consequently increased innovative behavior and task performance. Unexpectedly, the combined intervention yielded negative effects on both innovative behavior and task performance. The findings suggest that while self-regulation promoting interventions increase favorable outcomes through different mechanisms their combination may impair relevant processes and, more generally, overwhelm employees.

组织利用促进自我调节的干预措施来增强员工自主管理挑战和资源的能力。然而,对于这些干预措施如何影响员工的任务绩效和创新行为,以及哪些过程对其有效性至关重要,人们的了解还很有限。因此,我们开展了一项现场实验,通过选定的过程变量来研究两种促进自我调节的干预措施--生产力测量和提升系统干预措施(ProMES)、工作设计干预措施以及它们的组合--对员工个人绩效和创新的影响。我们收集了三个实验组和一个对照组的 123 名员工在干预前、干预期间和干预后 16 周内的数据。与预测一致的是,ProMES 干预方案的参与者报告了更高水平的团队氛围感知,从而促进了更多的个人创新行为。工作设计干预的参与者表现出更多的工作设计行为,从而提高了创新行为和任务绩效。意想不到的是,综合干预对创新行为和任务绩效都产生了负面影响。研究结果表明,虽然促进自我调节的干预措施通过不同的机制增加了有利的结果,但它们的组合可能会损害相关的过程,更广泛地说,会使员工不知所措。
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引用次数: 0
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Human Resource Management
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