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The rise of the human capital industry and its implications for research 人力资本产业的兴起及其对研究的启示
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-08-23 DOI: 10.1002/hrm.22190
Peter Cappelli, Shoshana Schwartz

We document the size and scope of the industry of for-profit vendors that now handles a considerable proportion of human resource tasks for individual US employers, a collection we describe as the human capital industry. Outsourcing these tasks changes how the human resources function is executed in ways we describe below. This change should matter to researchers if they are interested in choosing topics that have relevance, and it should also matter to teachers of human resources who want to present an accurate description of practice to students. Aside from the now remarkable size of the HR industry, arguably its most important attribute is its marketing efforts, which now drive the agenda for the field of HR. A concern about that agenda is that it often creates the perception of challenges for management when in practice no evidence of those challenges exists.

我们记录了营利性供应商行业的规模和范围,这些供应商现在为美国个人雇主处理相当大比例的人力资源任务,我们称之为人力资本行业。外包这些任务改变了人力资源职能的执行方式,我们将在下面进行描述。如果研究人员有兴趣选择相关的主题,这一变化对他们来说应该很重要,对于希望向学生准确描述实践的人力资源教师来说也应该很重要。除了人力资源行业目前的巨大规模外,可以说其最重要的特点是其营销努力,这推动了人力资源领域的议程。对该议程的一个担忧是,在实践中没有证据表明存在这些挑战的情况下,它往往会给管理层带来挑战。
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引用次数: 0
A skills-matching perspective on talent management: Developing strategic agility 人才管理的技能匹配视角:发展战略敏捷性
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-08-23 DOI: 10.1002/hrm.22192
Stefan Jooss, David G. Collings, John McMackin, Michael Dickmann

Despite two decades of evolution as an area of research and practice, talent management faces ongoing criticism for being overly static in its approach, offering little in terms of enabling strategic agility. This is problematic as organizations increasingly rely on strategic agility to manage their dynamic business operations. Drawing on matching theory and adopting an agility lens, we explore the link between talent management and strategic agility. Through a qualitative research design, encompassing 34 interviews in 15 organizations, we explicate a skills-matching perspective on talent management, including initial and dynamic skills-matching in external and internal labor markets. Through this process, organizations can build a set of dynamic capabilities, underlying two meta-capabilities, strategic sensitivity and resource fluidity, which enable strategic agility. In doing so, we portray skills-matching as an illustration of a processual view on talent management and create a model of developing strategic agility through skills-matching, responsive to external and internal demands.

尽管人才管理作为一个研究和实践领域已经有了20年的发展,但由于其方法过于静态,在实现战略敏捷性方面提供的服务很少,因此一直面临着批评。这是一个问题,因为组织越来越依赖于战略敏捷性来管理他们的动态业务操作。运用匹配理论和敏捷性视角,探讨人才管理与战略敏捷性的关系。通过一项定性研究设计,包括在15个组织中的34个访谈,我们阐述了人才管理的技能匹配视角,包括外部和内部劳动力市场的初始和动态技能匹配。通过这一过程,组织可以建立一套动态能力,其基础是两种元能力,即战略敏感性和资源流动性,从而实现战略敏捷性。在此过程中,我们将技能匹配描述为人才管理过程观的例证,并创建了一个通过技能匹配开发战略敏捷性的模型,响应外部和内部需求。
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引用次数: 0
The scholarly impact of diversity research 多样性研究的学术影响
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-07-22 DOI: 10.1002/hrm.22188
Thomas W. H. Ng

This study contributes to the diversity literature by probing whether diversity papers are cited as frequently as nondiversity papers in management and industrial/organizational (I/O) psychology journals. Based on the stigma-by-association theory, I argue that as a result of their association with minority groups, diversity papers may be devalued and thus “othered” by scholars. Using a citation analysis of 46,930 papers published in 29 peer-reviewed management and I/O psychology journals, I present empirical evidence in Study 1 that diversity papers were cited significantly less frequently than nondiversity papers. The authors' gender and institutional prestige, journal tier and domain, and year of publication were not moderators. In Study 2, I used a scenario experiment to demonstrate the stigma-by-association effect. The authors' gender demonstrated a significant moderating effect in this experiment.

本研究通过探讨在管理学和工业/组织(I/O)心理学期刊中,多样性论文是否与非多样性论文一样频繁地被引用,为多样性文献做出了贡献。基于 "联想成见"(stigma-by-association)理论,我认为,由于多样性论文与少数群体的联系,它们可能会被贬低价值,从而被学者们 "异化"。通过对 29 种同行评审的管理学和 I/O 心理学期刊上发表的 46,930 篇论文进行引文分析,我在研究 1 中提出了实证证据,表明多样性论文的被引频次明显低于非多样性论文。作者的性别、机构声望、期刊级别和领域以及发表年份都不是调节因素。在研究 2 中,我使用了一个情景实验来证明联想成见效应。在该实验中,作者的性别具有显著的调节作用。
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引用次数: 0
Beyond employer brand content: The role of employer brand process attributes in understanding employees' reactions toward their employer 超越雇主品牌内容:雇主品牌过程属性在理解员工对雇主的反应中的作用
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-07-20 DOI: 10.1002/hrm.22187
Hira Kanwal, Greet Van Hoye

Employees play a central role in organizational functioning and representation. HR managers thus strive to create an attractive employer image that stimulates employees' attachment and ambassadorship. However, presently, there is limited research about how employees perceive and react toward their organization's employer brand. More importantly, the studies available have focused on content attributes only (i.e., instrumental and symbolic image dimensions). This has resulted in limited (content-based) understanding of the construct and failure to incorporate its branding-related aspects (process attributes) which represent the crux of employer branding theory. Thus, using the HRM system strength theory and employer branding literature, this article examines three process characteristics (i.e., employer brand distinctiveness, consistency, and consensus) vis-à-vis instrumental and symbolic content attributes to understand employee reactions (i.e., employer attractiveness, organizational identification, and employee ambassadorship). Data were collected at two times through Prolific Academic with 254 UK and US employees. Results suggest that employer brand process attributes are valuable sources to enhance employees' identification with their organization. Moreover, distinctiveness and consistency seem especially instrumental in enhancing employees' attractiveness perceptions and display of positive ambassadorship. In addition, the process attributes explain significant incremental and unique variance beyond content attributes in employee reactions.

员工在组织运作和代表性方面发挥着核心作用。因此,人力资源管理者要努力创造一个有吸引力的雇主形象,以激发员工的归属感和忠诚度。然而,目前有关员工如何感知组织的雇主品牌并对其做出反应的研究十分有限。更重要的是,现有研究仅关注内容属性(即工具和象征性形象维度)。这导致了对这一概念的有限(基于内容的)理解,而未能纳入其与品牌相关的方面(过程属性),而这正是雇主品牌理论的核心。因此,本文利用人力资源管理系统强度理论和雇主品牌文献,研究了三个过程特征(即雇主品牌的独特性、一致性和共识)与工具性和象征性内容属性的关系,以了解员工的反应(即雇主吸引力、组织认同和员工大使)。我们通过 Prolific Academic 分两次收集了 254 名英国和美国员工的数据。结果表明,雇主品牌过程属性是增强员工对组织认同感的重要来源。此外,独特性和一致性似乎特别有助于增强员工的吸引力感知和积极的大使形象。此外,在员工的反应中,过程属性可以解释内容属性之外的显著增量和独特差异。
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引用次数: 0
Profiles of diversity and inclusion motivation: Toward an employee-centered understanding of why employees put effort into inclusion and exclusion 多样性和包容动机的概况:以员工为中心理解员工为什么努力融入和排斥
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-07-20 DOI: 10.1002/hrm.22186
Niamh E. A. Dawson, Stacey L. Parker, Tyler G. Okimoto

Despite their prevalence, workplace diversity and inclusion (D&I) practices continue to produce inconsistent effects on employee attitudes and behaviors. This shines a light on the need for evidence-based approaches in understanding how employees enact D&I goals. Drawing on self-determination theory, we argue that employee D&I motivation is an untapped pathway for understanding how inclusion-supportive employee outcomes (i.e., more inclusion and less exclusion) emerge. In addition, we leverage attribution theory to inform when employee motivation can be shaped, demonstrating that employee attributions of the intentions behind their organization's D&I practices play an important role in shaping their subsequent D&I motivation. Across two studies, latent profile analysis identified five distinct profiles of D&I motivation, which were differentially related to inclusion and exclusion (Study 1) and predicted by D&I attributions (Studies 1 and 2). Combined, these findings highlight the importance of understanding employee motivations and attributions within the context of D&I. Such knowledge can inform how employees enact inclusion goals, which has the potential to help organizations realize the desired benefits of diversity.

尽管工作场所的多样性和包容性(D&I)实践非常普遍,但其对员工态度和行为的影响仍不一致。这表明,在了解员工如何实现 D&I 目标方面,需要以证据为基础的方法。借鉴自我决定理论,我们认为员工的 D&I 动机是了解支持包容的员工结果(即更多的包容和更少的排斥)如何产生的一个尚未开发的途径。此外,我们还利用归因理论来说明员工动机何时可以形成,并证明员工对其组织的 D&I 实践背后意图的归因在形成其随后的 D&I 动机方面起着重要作用。在两项研究中,潜特征分析确定了五种不同的 D&I 动机特征,它们与包容和排斥(研究 1)有不同的关系,并由 D&I 归因所预测(研究 1 和 2)。综上所述,这些研究结果凸显了在 D&I 背景下理解员工动机和归因的重要性。这些知识可以为员工如何实现包容目标提供信息,从而有可能帮助组织实现多元化的预期效益。
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引用次数: 0
Creation of the algorithmic management questionnaire: A six-phase scale development process 算法管理问卷的创建:一个六阶段量表开发过程
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-07-16 DOI: 10.1002/hrm.22185
Xavier Parent-Rocheleau, Sharon K. Parker, Antoine Bujold, Marie-Claude Gaudet

There is an increasing body of research on algorithmic management (AM), but the field lacks measurement tools to capture workers' experiences of this phenomenon. Based on existing literature, we developed and validated the algorithmic management questionnaire (AMQ) to measure the perceptions of workers regarding their level of exposure to AM. Across three samples (overall n = 1332 gig workers), we show the content, factorial, discriminant, convergent, and predictive validity of the scale. The final 20-item scale assesses workers' perceived level of exposure to algorithmic: monitoring, goal setting, scheduling, performance rating, and compensation. These dimensions formed a higher order construct assessing overall exposure to algorithmic management, which was found to be, as expected, negatively related to the work characteristics of job autonomy and job complexity and, indirectly, to work engagement. Supplementary analyses revealed that perceptions of exposure to AM reflect the objective presence of AM dimensions beyond individual variations in exposure. Overall, the results suggest the suitability of the AMQ to assess workers' perceived exposure to algorithmic management, which paves the way for further research on the impacts of these rapidly accelerating systems.

关于算法管理(AM)的研究越来越多,但该领域缺乏测量工具来捕捉工人对这一现象的体验。在现有文献的基础上,我们开发并验证了算法管理问卷(AMQ),以测量工人对其接触算法管理程度的看法。在三个样本(总人数=1332 名千兆工人)中,我们展示了量表的内容效度、因子效度、判别效度、收敛效度和预测效度。最终的 20 个项目量表评估了工人对算法的感知程度:监控、目标设定、日程安排、绩效评级和报酬。这些维度构成了评估算法管理总体暴露程度的高阶结构,结果发现,正如预期的那样,算法管理暴露程度与工作自主性和工作复杂性等工作特征呈负相关,并间接与工作投入度呈负相关。补充分析表明,对算法管理暴露的感知反映了算法管理维度的客观存在,而不局限于暴露的个体差异。总之,研究结果表明,AMQ 适用于评估员工对算法管理的感知,这为进一步研究这些快速发展的系统的影响铺平了道路。
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引用次数: 0
How the human resource (HR) function adds strategic value: A relational perspective of the HR function 人力资源职能如何增加战略价值:人力资源职能的关系视角
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-06-14 DOI: 10.1002/hrm.22184
Jinhwan Jo, Clint Chadwick, Joo Hun Han

In the present article, we propose the concept of the HR function's relational activities and examine its influence on the firm's human capital resources (HCRs) and performance. Integrating insights from various streams of research in strategic human resource management (HRM) and strategic human capital, we develop a relational perspective of the HR function and propose the relational activities as the HR function's advisory and informative activities toward its internal stakeholders (i.e., line managers, employees, and senior managers) to help the stakeholders meet their goals and needs. In our framework, we theorize how the HR function's relational activities lead to superior firm performance by enhancing the firm's HCRs and identify the firm's strategic HR systems and human capital losses as factors that complement and necessitate the HR function's relational activities, respectively. Using a five-wave, nationally representative panel dataset covering 1415 firm observations, we find robust support for our hypotheses: the HR function's relational activities were positively related to HCRs, which was more pronounced when coupled with high levels of strategic HR systems and human capital losses. The HCRs, in turn, transmitted the effects of the relational activities on the firm's subsequent operational and financial performance. Overall, these findings develop strategic HRM theory by contributing a more comprehensive conceptualization of the HR function's role in the strategic HRM process and by revealing its effects on firm performance along with key moderators.

在本文中,我们提出了人力资源职能关系活动的概念,并研究了其对企业人力资本资源(HCR)和绩效的影响。综合战略人力资源管理(HRM)和战略人力资本研究的各种观点,我们从关系的角度来看待人力资源职能,并提出关系活动是指人力资源职能对其内部利益相关者(即直线经理、员工和高级经理)提供咨询和信息的活动,以帮助利益相关者实现其目标和需求。在我们的框架中,我们从理论上阐述了人力资源职能部门的关系活动如何通过提高企业的人力资本回报率(HCR)来实现卓越的企业绩效,并指出企业的战略性人力资源系统和人力资本损失分别是人力资源职能部门关系活动的补充和必要因素。我们使用了一个涵盖 1415 家公司观察结果的五波、具有全国代表性的面板数据集,发现我们的假设得到了有力的支持:人力资源职能的关系活动与 HCR 呈正相关,当与高水平的战略性人力资源系统和人力资本损失相结合时,这种正相关更为明显。反过来,HCR 又会传递关系活动对公司后续运营和财务绩效的影响。总之,这些研究结果发展了战略性人力资源管理理论,对人力资源职能在战略性人力资源管理过程中的作用进行了更全面的概念化,并揭示了其对企业绩效的影响以及关键调节因素。
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引用次数: 2
Too smart to work hard? Investigating why overqualified employees engage in time theft behaviors 聪明到不能努力工作?调查为什么资历过高的员工会有时间盗窃行为
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-06-13 DOI: 10.1002/hrm.22182
Sijia Zhao, Chao Ma

Integrating the theory of workplace deviance with person–environment fit theory, we propose a two-pathway model to explain why and how employees who feel overqualified engage in time theft behavior. Specifically, we anticipate that feeling overqualified will negatively influence focal employees' experienced authority fairness and erode their work meaningfulness, which in turn will lead to increased time theft behavior. Further, we argue that voice endorsement serves as a key boundary condition mitigating the negative effects of perceived overqualification. We conducted two multi-waved and multi-sourced field studies to test our proposed hypotheses. Study 1 (247 employees and 47 supervisors) revealed that perceived overqualification is associated with time theft behavior through the mediators of experienced authority fairness and meaningfulness. Study 2 (405 employees and 73 supervisors) replicated the findings of Study 1 and tested our full model. We discuss the theoretical and practical implications of our findings.

将工作场所偏差理论与人-环境契合理论相结合,我们提出了一个双路径模型来解释那些感觉自己资历过高的员工为什么以及如何从事时间盗窃行为。具体而言,我们预计,感觉资历过高会对焦点员工的经验权威公平产生负面影响,并侵蚀他们的工作意义,从而导致时间盗窃行为的增加。此外,我们认为语音认可是一个关键的边界条件,可以减轻感知到的资历过高的负面影响。我们进行了两次多波、多来源的实地研究,以检验我们提出的假设。研究1(247名员工和47名主管)发现,经验权威、公平和意义是感知资历过高与时间盗窃行为的中介。研究2(405名员工和73名主管)重复了研究1的发现,并测试了我们的完整模型。我们讨论了我们的发现的理论和实践意义。
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引用次数: 1
Contingencies in the effects of job-based pay dispersion on employee attitudes 基于工作的薪酬分散对员工态度影响的意外情况
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-06-13 DOI: 10.1002/hrm.22183
Aino Tenhiälä, Sven Kepes, Markus Jokela

When does pay dispersion elicit positive or negative employee attitudes? A review of the pay dispersion literature indicates a controversy around this vital question and suggests that numerous contingency factors moderate the effects of pay dispersion. In an empirical study of four Finnish companies consisting of 141 work units, we examine contingencies in attitudinal reactions to job-based pay dispersion among blue-collar workers. Based on archival pay data matched with employee survey responses (n = 536), we find that perceptions of pay basis legitimacy, task interdependence, and an individual's pay standing within the work unit explain the strength and direction of the relation between job-based pay dispersion and employee attitudes (i.e., work engagement and organizational commitment). Our findings have implications for the design of pay systems and contribute to a better appreciation of the complexities underlying employee attitudinal responses to pay dispersion.

薪酬分散在什么情况下会引发积极或消极的员工态度?对薪酬差距文献的回顾表明,围绕这一重要问题存在争议,并表明许多偶然性因素缓和了薪酬差距的影响。在一项由141个工作单位组成的四家芬兰公司的实证研究中,我们考察了蓝领工人对基于工作的薪酬差异的态度反应的偶然性。基于档案薪酬数据与员工调查回应(n = 536)相匹配,我们发现,对薪酬基础合法性、任务相互依赖和个人在工作单位内的薪酬地位的看法解释了基于工作的薪酬分散与员工态度(即工作投入和组织承诺)之间关系的强度和方向。我们的研究结果对薪酬体系的设计具有启示意义,并有助于更好地理解员工对薪酬差异的态度反应的复杂性。
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引用次数: 0
To stand out or fit in? How perceived overqualification motivates proactive and affiliative performance 是脱颖而出还是合群?被认为资历过高的人是如何激发主动性和亲和力绩效的
IF 6.6 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-05-29 DOI: 10.1002/hrm.22181
Chao Ma, Deshani B. Ganegoda, (George) Zhen Xiong Chen, Jun Zhao, Xinhui Jiang, Xue Zhang

Contributing to the literature on positive effects of overqualification, this research examines when and why perceived overqualification predicts affiliative and proactive performance at work. Integrating optimal distinctiveness theory with self-construal theory, we propose that depending on the nature of an employee's self-construal (i.e., independent, or interdependent), perceived overqualification will be associated with two opposing motivational processes—namely, differentiation and assimilation. We expect perceived overqualification to have a positive relationship with a motive for assimilation when an employee has a strong interdependent self-construal. Conversely, we expect perceived overqualification to have a positive relationship with a motive for differentiation when an employee has a strong independent self-construal. We further argue that assimilation-seeking and differentiation-seeking motives will be positively related to affiliative and proactive performance, respectively. We conducted two multi-waved and multisourced studies to test our hypotheses. In a pilot study (N = 249), we first tested our moderation hypothesis. In our main study (N = 496), we tested our overall moderated mediation model. Results from both studies reveal that perceived overqualification can trigger a need for differentiation or assimilation in employees depending on the nature of their self-construal. The differentiation-seeking motive was positively related to proactive performance, while the assimilation-seeking motive was positively related to affiliative performance. Our findings advance overqualification and motivation literatures and provide insights into talent acquisition and management.

在研究资历过高的积极影响的文献基础上,本研究考察了资历过高何时以及为何会预测员工在工作中的亲和力和主动性表现。将最优独特性理论与自我解释理论相结合,我们提出,根据员工自我解释的性质(即独立或相互依赖),感知到的资历过高将与两个相反的激励过程——即分化和同化——相关联。当员工具有强烈的相互依赖的自我解释时,我们预计感知到的资历过高与同化动机之间存在正相关关系。相反,当员工有强烈的独立自我解释时,我们期望感知到的资历过高与差异化动机有积极的关系。我们进一步认为,同化寻求动机和差异化寻求动机将分别与隶属性和主动性表现呈正相关。我们进行了两项多波、多来源的研究来检验我们的假设。在一项初步研究中(N = 249),我们首先检验了我们的适度假设。在我们的主要研究(N = 496)中,我们测试了我们的整体调节中介模型。这两项研究的结果都表明,根据员工自我理解的性质,感知到的资历过高会引发员工对差异化或同化的需求。差异寻求动机与主动绩效正相关,同化寻求动机与附属绩效正相关。我们的研究结果推进了资历过高和激励的研究,并为人才获取和管理提供了见解。
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引用次数: 1
期刊
Human Resource Management
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