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How Do Coworkers Interpret Employee AI Usage: Coworkers' Perceived Morality and Helping as Responses to Employee AI Usage 同事如何解释员工人工智能的使用:同事的感知道德和帮助作为对员工人工智能使用的回应
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-03-16 DOI: 10.1002/hrm.22299
Xiang Zhou, Chen Chen, Wanlu Li, Yuewei Yao, Fangming Cai, Jieming Xu, Xin Qin

Organizations are increasingly introducing artificial intelligence (AI) into the workplace and encouraging employees to use AI to complete work. Correspondingly, research on AI usage predominantly focuses on the positive effects of AI usage on employees themselves. Drawing upon attribution theory and AI literature and taking an interpersonal perspective, this research challenges the prevailing consensus by investigating whether, when, and how employee AI usage would lead to negative coworker outcomes. We propose that when coworkers attribute employee AI usage as a way to slack off (i.e., slack attribution), employee AI usage is negatively related to coworkers' perceived morality of the employee, which in turn decreases coworkers' helping behavior toward the employee. Two experimental studies, a field survey study, and a field experiment provide substantial support for our hypotheses. This research adds new insights into the AI usage literature by revealing the negative coworker outcomes of employee AI usage.

越来越多的组织将人工智能(AI)引入工作场所,并鼓励员工使用AI完成工作。相应的,对人工智能使用的研究主要集中在人工智能使用对员工自身的积极影响上。本研究借鉴归因理论和人工智能文献,并从人际关系的角度出发,通过调查员工使用人工智能是否、何时以及如何导致消极的同事结果,挑战了普遍的共识。我们提出,当同事将员工人工智能的使用归因于一种偷懒的方式(即懈怠归因)时,员工人工智能的使用与同事对员工道德的感知负相关,这反过来又减少了同事对员工的帮助行为。两项实验研究,一项实地调查研究和一项实地实验为我们的假设提供了实质性的支持。这项研究通过揭示员工使用人工智能对同事的负面影响,为人工智能使用文献增添了新的见解。
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引用次数: 0
A Multi-Level Systems Perspective on (Un)sustainable HRM in Adult Social Care 成人社会关怀中(非)可持续人力资源管理的多层次系统视角
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-03-12 DOI: 10.1002/hrm.22298
Emma Hughes, Tony Dundon

This paper contributes to sustainable HRM theory, policy, and practice by applying and extending systems theory. A framing is developed and applied by triangulating data from 85 interviews with workers, managers, and other stakeholders (e.g., unions, employer representatives, charities) in adult social care, along with qualitative and quantitative secondary data sources. The findings highlight three main (un)sustainable HRM challenges shaped by inconsistencies between employment in the public and independent sectors: constrained system resources, disconnected career structures, and uneven voice patterns. The article contributes to HR theory by re-framing “(un)sustainable HRM” to include how actors are constrained and/or supported by multi-level relationships between systems and sub-systems. The research advances policy and practice by proposing how more sustainable HRM approaches could be implemented.

本文通过对系统理论的应用和扩展,为可持续的人力资源管理理论、政策和实践做出了贡献。通过对成人社会护理中的工人、管理人员和其他利益相关者(如工会、雇主代表、慈善机构)的85次访谈数据进行三角测量,以及定性和定量的次要数据源,开发和应用了框架。研究结果强调了公共部门和独立部门就业不一致造成的三个主要(非)可持续人力资源管理挑战:有限的系统资源、脱节的职业结构和不平衡的声音模式。这篇文章通过重新定义“(非)可持续人力资源管理”来包括行为者如何受到系统和子系统之间多层次关系的约束和/或支持,从而为人力资源理论做出了贡献。该研究通过提出如何实施更可持续的人力资源管理方法来推进政策和实践。
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引用次数: 0
Influence of Proctored Remote Versus Onsite Assessment on Candidate Scores, Assessment Types, Subgroup Differences, and Fairness Reactions 监考远程评估与现场评估对考生分数、评估类型、亚组差异和公平反应的影响
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-03-03 DOI: 10.1002/hrm.22297
Emily D. Campion, Michael A. Campion, Nicole Strah

As more organizations move to remote hiring assessments, important questions emerge as to the effects on scores, racioethnic, and gender subgroup differences, and candidate reactions. We compare scores of candidates assessed remotely under proctored conditions (N = 902) versus onsite (N = 891) in an actual selection context in the same organization, in the same time period, and on the same cognitive ability tests, case exercises, and structured interviews. Controlling for job, there were no differences for cognitive ability tests or case exercises in the remote environment, but higher scores for structured interviews, leading to a slightly higher total score for all assessments combined and a 5% increase in the overall passing rate. Within groups, Hispanic or Latino candidates performed better on the remote cognitive ability test compared with Hispanic or Latino candidates onsite, while Asian candidates performed better remotely for the case exercise. All subgroups performed better on the remote structured interview compared with their onsite counterparts. No between-group differences emerged by racioethnicity, but women outperformed men on the remote cognitive ability test compared to onsite. Candidate fairness reactions did not differ by test environment for any assessments or subgroups. We conclude that: (1) remote proctored assessments will not create lower overall passing rates (i.e., fewer candidates for hire); (2) differences in remote assessment scores may depend on the type of assessment, with the greatest positive differences for structured interviews; (3) remote assessments do not disadvantage racioethnic minority candidates or candidates overall; and (4) remote assessments do not reduce candidate fairness reactions.

随着越来越多的组织采用远程招聘评估,重要的问题出现了,比如对分数、种族、性别分组差异和候选人反应的影响。我们比较了在同一组织、同一时间段、同一认知能力测试、案例练习和结构化面试中,在监考条件下远程评估的候选人(N = 902)和现场评估的候选人(N = 891)的分数。在控制工作因素后,远程环境下的认知能力测试和案例练习没有差异,但结构化面试的得分更高,导致所有评估的总分略高,总体通过率提高了5%。在小组内,西班牙裔或拉丁裔候选人在远程认知能力测试中比现场的西班牙裔或拉丁裔候选人表现更好,而亚洲候选人在远程案例练习中表现更好。所有小组在远程结构化面试中都比现场面试表现更好。组间没有种族差异,但与现场相比,女性在远程认知能力测试中的表现优于男性。考生的公平反应在任何评估或分组的测试环境中都没有差异。我们得出的结论是:(1)远程监考评估不会降低总体通过率(即招聘候选人减少);(2)远程评估得分的差异可能与评估类型有关,结构化访谈的正差异最大;(3)远程评估不会对少数民族候选人或整体候选人造成不利影响;(4)远程评估不会降低候选人的公平反应。
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引用次数: 0
Up in Smoke: Reciprocal Effects of Cannabis Use and Job Complexity on Extrinsic Career Outcomes 吸烟:大麻使用和工作复杂性对外在职业结果的相互影响
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-03-01 DOI: 10.1002/hrm.22296
Zhonghao Wang, Andrew Li, Jonathan Shaffer, Jason L. Huang, Xuedan Tao

With the passage of cannabis-friendly legislation in the U.S., cannabis use is on the rise and poses increasing challenges to managing human resources in the workplace. However, the literature offers a limited understanding of its long-term implications for career outcomes. Drawing on social selection theory, we argue that cannabis use negatively influences one's extrinsic career outcomes (i.e., income and occupational prestige) over time via lowered job complexity. Furthermore, based on social causation theory, we propose an alternative model in which higher job complexity reduces cannabis use over time to facilitate one's extrinsic career outcomes. Using 8 years of longitudinal panel data from multiple sources, we found support for the hypothesized reciprocal effect between cannabis use and job complexity and their influences on income and occupational prestige. Moreover, the impact of job complexity on extrinsic career outcomes via cannabis use was stronger than the impact of cannabis use on extrinsic career outcomes via job complexity. We discuss this study's theoretical and practical implications for cannabis use and human resource management research and practice.

随着美国大麻友好立法的通过,大麻的使用呈上升趋势,对工作场所的人力资源管理提出了越来越大的挑战。然而,文献对其对职业结果的长期影响的理解有限。根据社会选择理论,我们认为随着时间的推移,大麻的使用通过降低工作复杂性对一个人的外在职业结果(即收入和职业声望)产生负面影响。此外,基于社会因果关系理论,我们提出了一个替代模型,在该模型中,随着时间的推移,更高的工作复杂性减少了大麻的使用,从而促进了一个人的外在职业成果。使用来自多个来源的8年纵向面板数据,我们发现大麻使用与工作复杂性之间的互惠效应及其对收入和职业声望的影响支持假设。此外,工作复杂性通过大麻使用对外在职业结果的影响强于大麻使用通过工作复杂性对外在职业结果的影响。我们讨论了该研究对大麻使用和人力资源管理研究与实践的理论和实践意义。
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引用次数: 0
Normalization: How Organizations Socialize Newcomers to Make the Extraordinary Seem Ordinary 规范化:组织如何使新人社会化,使非凡看起来平凡
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-02-20 DOI: 10.1002/hrm.22291
Blake E. Ashforth

How does an organization take a raw recruit and have them dispose of bombs, slaughter animals, or work in polar research stations? I argue that the answer is through socializing them so that they come to view the extraordinary as more ordinary. This “normalization” typically entails: (1) setting the context by creating a strong situation in the form of a social cocoon with high normative control; (2) setting the content by providing a clear frame and ideology, conveyed through various forms of discourse; and (3) setting the process of socialization in motion by recruiting and selecting promising individuals and subjecting them to synergistic combinations of divestiture and investiture and of incrementalism and immersion, routinizing the work, and facilitating stress coping. These practices are mutually reinforcing such that the whole is greater than the sum of the parts. The outcome is newcomers who can take in stride and accomplish what may have once seemed unthinkable. However, the socialization process is largely the same whether the goals are socially desirable (e.g., pursuing a grand challenge) or socially undesirable (e.g., extremism), and whether the means are socially desirable (most work) or undesirable (e.g., “dirty work”). I conclude with a discussion of the ethical implications of normalizing, a summary of common managerial practices for normalizing, and directions for future research.

一个组织怎么能让一个新兵处理炸弹,屠宰动物,或者在极地研究站工作?我认为答案是通过社会化他们,让他们把不平凡的事情看得更普通。这种“正常化”通常需要:(1)通过创造一个具有高度规范性控制的社会茧形式的强大情境来设置背景;(2)通过提供清晰的框架和意识形态来设定内容,通过各种话语形式传达;(3)通过招募和选择有前途的个人,并使他们接受剥离和授予以及渐进和沉浸的协同组合,使工作常规化,并促进压力应对,从而启动社会化过程。这些实践是相互加强的,因此整体大于部分的总和。结果是,新来者可以从容应对,完成曾经看似不可想象的事情。然而,社会化过程在很大程度上是相同的,无论目标是社会期望的(例如,追求一个巨大的挑战)还是社会不希望的(例如,极端主义),以及手段是社会期望的(大多数工作)还是不希望的(例如,“肮脏的工作”)。最后,我讨论了规范化的伦理含义,总结了规范化的常见管理实践,以及未来的研究方向。
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引用次数: 0
From Apathy to Allyship: Does Discrimination Awareness Received From Cross-Race Friends Facilitate Racial Allyship at Work? 从冷漠到结盟:来自跨种族朋友的歧视意识会促进工作中的种族结盟吗?
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-02-16 DOI: 10.1002/hrm.22288
Belle Rose Ragins, Kyle Ehrhardt

Leveraging theories from the friendship, contact, and collective action literatures we examine the effects of a unique learning function of cross-race friendships—discrimination awareness—on workplace allyship. Using field and experimental designs, we found that this function of cross-race friendships creates a sense of moral outrage that motivates Whites to engage in and support allyship at work. This function predicted allyship behaviors and was resilient to ally risk, which reflects organizational sanctions for voicing concerns about racism. Robustness tests showed that other forms of interracial contact (positive/negative contact; residential, family, and work group diversity) had little effect on allyship and the effects of this friendship function held when we controlled for them. This function also contributed explanatory power beyond individual differences in race-related ideologies and personality traits, such as social dominance orientation and beliefs in the malleability of prejudice. The relationship lens offered here brings new theoretical traction to the field of allyship and illustrates the potential of cross-race friendships as sources of learning and agents for organizational change.

利用友谊、接触和集体行动的理论,我们考察了跨种族友谊的独特学习功能——歧视意识对职场盟友关系的影响。通过实地和实验设计,我们发现跨种族友谊的这种功能产生了一种道德义愤感,这种义愤感激励白人参与并支持工作中的盟友关系。这一功能预测了盟友行为,并对盟友风险具有弹性,这反映了组织对表达对种族主义的担忧的制裁。稳健性检验表明,其他形式的种族间接触(阳性/阴性接触;居住、家庭和工作群体的多样性)对盟友关系的影响很小,当我们控制它们时,这种友谊功能的影响仍然存在。这一功能也提供了超越种族相关意识形态和人格特征的个体差异的解释力,比如社会支配取向和对偏见可塑性的信念。这里提供的关系视角为同盟领域带来了新的理论牵引力,并说明了跨种族友谊作为学习来源和组织变革代理人的潜力。
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引用次数: 0
How the Interplay Between Algorithmic HRM Systems Promotes Gig Workers' Self-Efficacy: The Role of Technostressors 算法人力资源管理系统之间的相互作用如何促进零工员工的自我效能感:技术压力源的作用
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-02-15 DOI: 10.1002/hrm.22294
Changyu Wang, Tinghui Cong, Jianyu Chen

The increasingly crucial algorithmic Human Resource Management (HRM) field is spawning two research streams: Algorithmic monitoring and algorithmic control. Yet, the conceptual differences and interplay between them have been largely confused and ignored in research and practice. This study clarifies their conceptual differences by exploring their interplay effect on gig workers' technostressors. Based on the stress and coping theory, a partial least squares structural equation modeling analysis by running data from 407 gig workers participating in a three-wave time-lagged survey was conducted. Results show that observational or interactional algorithmic monitoring hinders or promotes gig workers' self-efficacy via both challenge and threat technostressors, respectively. While enhancing the positive effect of interactional algorithmic monitoring on self-efficacy via threat technostressors, guiding algorithmic control attenuates the negative effect of observational algorithmic monitoring on self-efficacy via challenge and threat technostressors, which contrasts with prior algorithmic HRM literature considering algorithmic control as a universally “bad thing” by workers. These findings deepen the understanding of the algorithmic HRM realm by revealing the differences and interplay between algorithmic monitoring and algorithmic control. Operators should differentiate and synergize control and monitoring functions by emphasizing outcomes that the interplay between algorithmic HRM systems has on the workforce.

越来越重要的算法人力资源管理(HRM)领域产生了两个研究方向:算法监测和算法控制。然而,在研究和实践中,它们之间的概念差异和相互作用在很大程度上被混淆和忽视。本研究通过探讨它们对零工工人技术压力源的相互作用来澄清它们的概念差异。基于压力与应对理论,采用偏最小二乘结构方程建模方法,对407名零工工人进行了三波滞后调查。结果表明,观察性或互动性算法监控分别通过挑战和威胁技术压力因素阻碍或促进零工员工的自我效能感。在通过威胁技术压力源增强互动性算法监控对自我效能的积极作用的同时,指导性算法控制减弱了通过挑战和威胁技术压力源进行观察性算法监控对自我效能的负面影响,这与之前的算法人力资源管理文献将算法控制视为员工普遍的“坏事”形成了对比。这些发现通过揭示算法监控和算法控制之间的差异和相互作用,加深了对算法人力资源管理领域的理解。运营商应该通过强调算法人力资源管理系统之间的相互作用对劳动力的影响来区分和协同控制和监控功能。
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引用次数: 0
“You Pretend to Pay Me; I Pretend to Work”: A Multi-Level Exploration of Quiet Quitting in the Greek Context “你假装付钱给我;“我假装工作”:希腊语境下安静辞职的多层次探索
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-02-11 DOI: 10.1002/hrm.22292
Andri Georgiadou, Paraskevas Vezyridis, Niki Glaveli

This study explores quiet quitting—a distinct form of workplace withdrawal—in the Greek context, adopting a multilevel approach to understand how cultural, institutional and individual factors shape this emerging phenomenon. Drawing upon relevant literature, we investigate the macro, meso-organizational, and micro-individual level factors that shape the emergence and persistence of quiet quitting. Through a qualitative, interview-based methodology, we engage with a diverse sample of Greek Human Resource (HR) managers to capture their perceptions and lived experiences of the factors that contribute to quiet quitting. Our findings highlight the complex interplay between societal shifts, cultural norms, organizational practices, and individual coping mechanisms that give rise to and sustain quiet quitting behaviors. We propose a conceptual framework that situates quiet quitting within the unique socio-cultural, economic, and institutional realities of the Greek context. This framework reveals how quiet quitting manifests as a dynamic process, initiated by psychological contract breaches and perpetuated through cycles of emotional exhaustion and identity rationalization. By providing a holistic understanding of the quiet quitting phenomenon, this study contributes to the advancement of contextualized Human Resource Management (HRM) research and offers valuable insights for practitioners navigating the challenges of the modern workplace.

本研究探讨了希腊背景下的安静辞职——一种独特的工作场所退出形式,采用多层次的方法来理解文化、制度和个人因素如何塑造这一新兴现象。根据相关文献,我们研究了宏观、中观组织和微观个人层面的因素,这些因素影响了安静戒烟的出现和持续。通过一种定性的、基于访谈的方法,我们与希腊人力资源(HR)经理的不同样本进行了接触,以捕捉他们对导致安静辞职的因素的看法和生活经历。我们的研究结果强调了社会转变、文化规范、组织实践和个人应对机制之间复杂的相互作用,这些相互作用产生并维持了安静的戒烟行为。我们提出了一个概念框架,将安静退出置于希腊独特的社会文化、经济和制度现实中。这个框架揭示了安静的戒烟是如何表现为一个动态过程的,它是由心理契约违约引发的,并通过情感衰竭和身份合理化的循环而延续下去的。通过对安静辞职现象的全面理解,本研究有助于推进情境化人力资源管理(HRM)研究,并为从业者应对现代工作场所的挑战提供有价值的见解。
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引用次数: 0
Correction to “Managerial Social Networks and Ambidexterity of SMEs: The Moderating Role of a Proactive Commitment to Innovation” 对“管理社会网络与中小企业二元性:主动创新承诺的调节作用”的修正
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-02-09 DOI: 10.1002/hrm.22293

Heavey, C., Simsek, Z., and Fox, B. C. 2015. “Managerial Social Networks and Ambidexterity of SMEs: The Moderating Role of a Proactive Commitment to Innovation.” Human Resource Management 54: s201–s221. https://doi.org/10.1002/hrm.21703.

On page S202, the following sentence is corrected to include a missing citation:

Outside the firm, top managers' ties with customers, suppliers, competitors, financial agencies, industrial authorities, and government bodies serve as conduits for knowledge that can shape managerial views of the environment and expand the range of ideas, information, and decision alternatives available for consideration (e.g., Cao et al. 2010; Geletkanycz and Hambrick 1997).

We apologize for this error.

heavy, C, Simsek, Z.和Fox, b.c. 2015。管理社会网络与中小企业的二元性:积极创新承诺的调节作用。人力资源管理[j];https://doi.org/10.1002/hrm.21703.On第S202页,以下句子被更正以包括缺失的引用:在公司之外,高层管理人员与客户、供应商、竞争对手、金融机构、工业当局和政府机构的关系是知识的渠道,可以塑造管理人员对环境的看法,并扩大可供考虑的想法、信息和决策替代方案的范围(例如,Cao等人,2010;Geletkanycz and Hambrick, 1997)。我们为这个错误道歉。
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引用次数: 0
Tech-Enabled Inclusion: Leveraging Social Media to Empower Neurodivergent Employees in the Workplace 技术支持的包容:利用社交媒体来增强工作场所神经分化员工的能力
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-02-06 DOI: 10.1002/hrm.22290
Maria Khan, Xi Wen (Carys) Chan, Hongmin Yan, Sudong Shang

Neurodivergent employees (NDEs) are characterized by different neurological profiles, including but not limited to autism, attention deficit hyperactivity disorder, and Tourette syndrome, face underrepresentation, and undervaluation at work. This review employs the technology affordance lens and a diversity and inclusion model to explore how social media (SM) can facilitate the inclusion of NDEs. We propose a technology-inclusion framework as a foundation for future model testing by delineating the key variables and relationships at play. A narrative review is adopted to discuss our findings derived from a comprehensive search of relevant literature, which yielded 41 journal articles and five book chapters. We employed thematic analysis, facilitated by ATLAS.ti's artificial intelligence coding function, to critically review and analyze the shortlisted articles through a rigorous, iterative process. Our framework highlights three pathways (NDE-related, leader-related, and peer-related) that discuss the combination of SM affordances enhancing and inhibiting the inclusion of NDEs. In particular, SM affordances can build inclusion by enhancing self-efficacy and a sense of empowerment, facilitating accessible communication, and connection. However, privacy and personal safety concerns explain why SM affordances sometimes undermine inclusion. Likewise, pathways related to supervisory support, and increased interactions and support from peers highlight the role of leaders and peers in translating SM affordances to NDEs' inclusion. We emphasize that leveraging SM applications, understanding NDEs' specific needs, and fostering an inclusive culture starting from organizational leadership can significantly contribute to promoting inclusion and support for NDEs in the workplace.

神经分化型员工(nde)具有不同的神经系统特征,包括但不限于自闭症、注意缺陷多动障碍和图雷特综合症,在工作中面临代表性不足和被低估的问题。本文采用技术支持视角和多样性和包容性模型来探讨社交媒体(SM)如何促进濒死体验的包容。我们提出了一个技术包容框架,作为未来模型测试的基础,通过描述关键变量和关系发挥作用。本文采用叙述性回顾的方式来讨论我们从相关文献的全面检索中得出的发现,这些文献产生了41篇期刊文章和5本书章节。在ATLAS的协助下,我们采用了专题分析。Ti的人工智能编码功能,通过严格的迭代过程,对入围文章进行批判性审查和分析。我们的框架强调了三个途径(与濒死体验相关的、与领导者相关的和与同伴相关的),讨论了SM能力增强和抑制濒死体验的结合。特别是,SM支持可以通过增强自我效能感和赋权感,促进无障碍沟通和联系来建立包容性。然而,隐私和个人安全问题解释了为什么SM的支持有时会破坏包容性。同样,与监督支持相关的途径,以及来自同伴的互动和支持的增加,强调了领导者和同伴在将SM支持转化为濒死体验包容方面的作用。我们强调,利用SM应用,了解濒死体验的具体需求,并从组织领导开始培养包容性文化,可以显著促进工作场所对濒死体验的包容和支持。
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引用次数: 0
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Human Resource Management
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