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Identifying forms of after-hours information communication technology use and their role in psychological detachment: An episodic approach 识别下班后使用信息通信技术的形式及其在心理疏离中的作用:偶发性方法
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-06-21 DOI: 10.1002/hrm.22240
Adela Chen, Samantha A. Conroy, Tori L. Crain

Employees increasingly conduct work outside of traditional work hours via information communication technologies (ICTs). There is a need to understand how after-hours ICT use relates to well-being, given that such connectivity has become unavoidable. We implement an episodic, event-contingent design to evaluate the association between different ICT media (i.e., e-mail, phone call, chat app, short message service) and the within-person outcomes of psychological detachment as partially mediated by task productivity. A daily diary survey was collected over three consecutive workdays to capture after-hours ICT use. Daily surveys were completed by 498 individuals, with a total of 1494 episodes being captured of after-hours work ICT engagement. Our results indicate that while engagement with any form of ICT after hours reduces psychological detachment, email and chat apps are associated with the lowest levels of psychological detachment. Moreover, whereas the use of asynchronous ICT has positive main effects on episode-related task productivity, the use of synchronous ICT (e.g., phone) only enhances episode-related task productivity when there are high organizational expectations for employees' responsiveness after hours.

雇员越来越多地在传统工作时间之外通过信息通信技术(ICTs)开展工作。鉴于这种连接已变得不可避免,因此有必要了解下班后使用信息和通信技术与幸福感之间的关系。我们采用了一种偶发性、事件权变设计来评估不同信息和通信技术媒体(即电子邮件、电话、聊天应用程序、短信服务)与人内心理疏离结果之间的关联,这种关联在一定程度上受任务生产率的影响。在连续三个工作日内收集每日日记调查,以了解下班后信息和通信技术的使用情况。共有 498 人完成了每日调查,共记录了 1494 次下班后使用 ICT 的情况。我们的结果表明,虽然下班后使用任何形式的信息和通信技术都会降低心理疏离感,但电子邮件和聊天应用程序与心理疏离感水平最低相关。此外,使用异步信息和通信技术对与事件相关的任务生产率有积极的主要影响,而使用同步信息和通信技术(如电话)只有在组织对员工下班后的响应能力有较高期望时才会提高与事件相关的任务生产率。
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引用次数: 0
The impact of a compressed workweek on shareholder value: An event study analysis of Belgium's 4-day workweek legislation 压缩工作周对股东价值的影响:比利时 4 天工作周立法的事件研究分析
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-06-07 DOI: 10.1002/hrm.22238
Marie Dutordoir, Kristof Struyfs

While the compressed workweek (CWW) has gained traction in recent years, its impact on firms' financial performance is not well understood. This study addresses this gap in the literature by examining the effect of the CWW on shareholder value. Drawing on social exchange theory and its norm of reciprocity, we introduce a conceptual model on the main effect of the CWW on shareholder value, and the moderating roles of the anticipated type and degree of employee reciprocation. To test the model's predictions, we exploit the announcement of Belgium's mandatory adoption of a CWW in February 2022 as the setting for a policy event study analysis. We find positive average stock price reactions of Belgian listed firms to the CWW's announcement, consistent with investors expecting the CWW to result in favorable employee reciprocation. Stock price reactions are more positive for firms with a lower ex ante employee productivity, suggesting employees are predicted to reciprocate with higher efforts. Stock price reactions are also more positive for firms with a higher reliance on knowledge workers, consistent with these employees deriving a greater utility from flexible working arrangements. Robustness tests, including a placebo analysis and an event study of international firms with Belgian subsidiaries, corroborate our results. Our study offers several theoretical contributions and has practical implications for HR managers and policymakers.

虽然压缩工作周(CWW)近年来受到越来越多的关注,但其对公司财务业绩的影响却不甚了解。本研究通过考察 CWW 对股东价值的影响,填补了这一文献空白。借鉴社会交换理论及其互惠准则,我们引入了一个概念模型,说明 CWW 对股东价值的主要影响,以及员工互惠的预期类型和程度的调节作用。为了验证模型的预测,我们以比利时宣布于 2022 年 2 月强制采用 CWW 为背景,进行了政策事件研究分析。我们发现,比利时上市企业对 CWW 公告的平均股价反应是积极的,这与投资者预期 CWW 将带来有利的员工互惠是一致的。对于事前员工生产力较低的公司,股价反应更为积极,这表明员工预计会以更高的努力作为回报。对知识型员工依赖程度较高的企业,股价反应也更为积极,这与这些员工从灵活工作安排中获得更大效用是一致的。包括安慰剂分析和对拥有比利时子公司的国际企业进行的事件研究在内的稳健性测试证实了我们的结果。我们的研究为人力资源管理者和政策制定者提供了若干理论贡献,并具有实际意义。
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引用次数: 0
Passion versus positivity: How work passion and dispositional affect predict job satisfaction and its facets 激情与积极:工作激情和性格影响如何预测工作满意度及其各个方面
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-06-05 DOI: 10.1002/hrm.22239
Karen Landay, Shoshana Schwartz, Jaime L. Williams

Work passion—a motive that contains affective and cognitive components—is highly desirable and has positive consequences for individuals and organizations. We propose work passion as the missing piece that can explain unique variance in job satisfaction above and beyond the established predictor of dispositional affect. Taking a motivational approach based on the Dualistic Model of Passion and self-determination theory, we tested how two types of work passion (harmonious and obsessive) and two types of dispositional affect (positive and negative) predicted overall job satisfaction and nine job satisfaction facets (satisfaction with pay, promotion, supervision, fringe benefits, contingent rewards, operating conditions, coworkers, the nature of work, and communication). In a two-wave study of working adults, structural equation modeling and regression-based relative weights analysis showed that harmonious passion predicted the largest proportion of variance in job satisfaction overall and in all nine of its facets. Together, our findings highlight the importance of harmonious passion and the utility of a motivational theoretical perspective on job satisfaction for HR scholars and practitioners.

工作激情--一种包含情感和认知成分的动机--是非常可取的,对个人和组织都有积极的影响。我们提出,工作激情是一个缺失的部分,它可以解释工作满意度的独特差异,而不局限于既定的倾向性情感预测因素。我们采用基于激情二元模型和自我决定理论的激励方法,测试了两种类型的工作激情(和谐型和强迫型)和两种类型的处置情感(积极型和消极型)如何预测总体工作满意度和九个工作满意度方面(对薪酬、晋升、监督、附带福利、或有奖励、工作条件、同事、工作性质和沟通的满意度)。在一项针对在职成年人的两波研究中,结构方程建模和基于回归的相对权重分析表明,和谐激情预测了总体工作满意度和所有九个方面工作满意度的最大变异比例。综上所述,我们的研究结果凸显了和谐激情的重要性,以及人力资源学者和从业人员从激励理论角度看待工作满意度的实用性。
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引用次数: 0
Investment in employee developmental climate and employees' continued online learning behaviors: A social influence perspective 对员工发展氛围的投资与员工的持续在线学习行为:社会影响视角
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-05-29 DOI: 10.1002/hrm.22237
Jiahui Tan, Cherrie Jiuhua Zhu, Mingqiong Mike Zhang

In the contemporary digital age, continued online learning behaviors have become indispensable for fostering employee development. However, the learning and development literature predominantly focuses on traditional instructor-led approaches. It remains unclear how organizations can shape employees' learning behaviors, particularly in the context of online learning. The current study clarifies this underexplored research area by investigating how organizational investment in employee developmental climate (IEDC) can promote employees' continued online learning behaviors. Drawing on social influence theory and employing a multilevel research design, we find empirical support for our research model, which specifies that IEDC positively affects employees' continued online learning behaviors through the effect of normative pressure. The findings also reveal the moderating role of online learning facilitating conditions. Specifically, in firms characterized by higher levels of online learning facilitating conditions, the positive relationship between IEDC and normative pressure becomes more pronounced when compared to organizations with lower levels of such facilitating conditions.

在当代数字时代,持续的在线学习行为已成为促进员工发展不可或缺的因素。然而,学习与发展文献主要关注的是传统的教师授课方式。组织如何塑造员工的学习行为,尤其是在线学习方面的学习行为,目前仍不清楚。本研究通过调查组织对员工发展氛围(IEDC)的投资如何促进员工的持续在线学习行为,澄清了这一尚未充分探索的研究领域。借鉴社会影响理论并采用多层次研究设计,我们发现我们的研究模型得到了实证支持,即 IEDC 通过规范压力的作用对员工的持续在线学习行为产生积极影响。研究结果还揭示了在线学习促进条件的调节作用。具体而言,在在线学习促进条件较高的企业中,IEDC 与规范压力之间的正相关关系比促进条件较低的企业更为明显。
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引用次数: 0
Toward a better understanding of self-regulation promoting interventions: When performance management and job crafting meet 更好地理解促进自我调节的干预措施:当绩效管理和工作精心设计相遇
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-05-23 DOI: 10.1002/hrm.22236
Evangelia Demerouti, Colin Roth, Katharina Ebner, Roman Soucek, Klaus Moser

Organizations utilize self-regulation promoting interventions to empower employees in managing challenges and resources autonomously. However, there is limited understanding of how these interventions impact employee task performance and innovative behavior, as well as which processes are critical for their effectiveness. Therefore, a field experiment was conducted to examine the effects of two self-regulation promoting interventions—the Productivity Measurement and Enhancement Systems intervention (ProMES), a job crafting intervention, and their combination—on individual employee performance and innovation through selected process variables. We collected data before, during, and after the interventions over 16 weeks among 123 employees across three experimental and one control group. Consistent with predictions, participants of the ProMES intervention reported a higher level of perceived team climate, which consequently contributed to greater individual innovative behavior. Participants in the job crafting intervention exhibited an increase in job crafting behaviors, which consequently increased innovative behavior and task performance. Unexpectedly, the combined intervention yielded negative effects on both innovative behavior and task performance. The findings suggest that while self-regulation promoting interventions increase favorable outcomes through different mechanisms their combination may impair relevant processes and, more generally, overwhelm employees.

组织利用促进自我调节的干预措施来增强员工自主管理挑战和资源的能力。然而,对于这些干预措施如何影响员工的任务绩效和创新行为,以及哪些过程对其有效性至关重要,人们的了解还很有限。因此,我们开展了一项现场实验,通过选定的过程变量来研究两种促进自我调节的干预措施--生产力测量和提升系统干预措施(ProMES)、工作设计干预措施以及它们的组合--对员工个人绩效和创新的影响。我们收集了三个实验组和一个对照组的 123 名员工在干预前、干预期间和干预后 16 周内的数据。与预测一致的是,ProMES 干预方案的参与者报告了更高水平的团队氛围感知,从而促进了更多的个人创新行为。工作设计干预的参与者表现出更多的工作设计行为,从而提高了创新行为和任务绩效。意想不到的是,综合干预对创新行为和任务绩效都产生了负面影响。研究结果表明,虽然促进自我调节的干预措施通过不同的机制增加了有利的结果,但它们的组合可能会损害相关的过程,更广泛地说,会使员工不知所措。
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引用次数: 0
Motivational strivings, human resource management practices, and job performance: An advancement of the theory of purposeful work behavior 动机追求、人力资源管理实践和工作绩效:有目的工作行为理论的进步
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-05-21 DOI: 10.1002/hrm.22229
Junhyok Yim, Matthew L. Call, David W. Sullivan, Youngshin Kim, Yujun Sha

Understanding how employees respond to HR systems is a critical question in the strategic HR literature and the need for more nuanced theoretical frameworks explaining who responds differentially to HR systems persists. Drawing on a contingency perspective and the theory of purposeful work behavior, we present a theoretical framework that suggests that employee motivational goal strivings interact with commensurate HR bundles (communion-enhancing HR bundles, status-enhancing HR bundles, and achievement-enhancing HR bundles) to predict employee job performance. Based on survey data collected from 362 employees in 84 service units, our findings reveal that the effects of communion and status strivings on job performance are more positive and stronger for employees in units with higher levels of communion-enhancing HR bundles and status-enhancing HR bundles, respectively. In contrast, the effect of achievement goal strivings on job performance is weaker in units with higher levels of achievement-enhancing HR bundles. These findings have significant implications for both theoretical and practical perspectives, shedding light on the role of employee motivations in shaping the effectiveness of HR bundles on employee performance.

了解员工如何对人力资源系统做出反应是战略性人力资源文献中的一个关键问题,而解释谁会对人力资源系统做出不同反应的更细致理论框架的需求一直存在。借鉴权变视角和有目的的工作行为理论,我们提出了一个理论框架,认为员工的激励目标追求与相应的人力资源捆绑(增强交流的人力资源捆绑、增强地位的人力资源捆绑和增强成就的人力资源捆绑)相互作用,从而预测员工的工作绩效。基于对 84 个服务单位的 362 名员工的调查数据,我们的研究结果显示,在具有较高水平的共融增强型人力资源束和地位增强型人力资源束的单位中,共融目标和地位目标对工作绩效的影响分别更为积极和强烈。相比之下,成就目标追求对工作绩效的影响在具有较高成就提升型人力资源捆绑的单位中则较弱。这些发现对理论和实践都具有重要意义,揭示了员工动机在人力资源捆绑对员工绩效的影响中的作用。
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引用次数: 0
Having fun and thriving: The impact of fun human resource practices on employees' autonomous motivation and thriving at work 玩得开心,工作顺利:趣味人力资源实践对员工自主动机和工作兴致的影响
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-05-19 DOI: 10.1002/hrm.22228
Xue Han, Yuhui Li, Jie Li

Research interest in thriving at work has burgeoned over the past decades, but little is known about how human resource (HR) practices affect employees' thriving at work. Drawing upon self-determination theory and person-organization fit theory, we developed and tested a moderated mediation model to explain how fun HR practices influence employees' thriving at work. The results of two studies, a scenario experiment (N = 164) and a time-lagged survey (N = 253), supported our hypotheses. Specifically, the findings revealed that fun HR practices relates positively to employees' thriving at work. Autonomous motivation partially mediates the abovementioned relationship. Furthermore, fun HR practices translate into higher autonomous motivation and subsequent thriving at work for employees with higher preference for workplace fun. Our research contributes to the existing literature by identifying fun HR practices as an antecedent of thriving at work and revealing the psychological mechanisms through which fun HR practices affect employees' thriving at work. The practical implications, limitations, and future research avenues are also discussed.

在过去的几十年里,人们对工作积极性的研究兴趣与日俱增,但对人力资源(HR)实践如何影响员工的工作积极性却知之甚少。借鉴自我决定理论和人-组织契合理论,我们开发并测试了一个调节中介模型,以解释有趣的人力资源实践如何影响员工的工作兴致。情景实验(164 人)和时滞调查(253 人)这两项研究的结果支持了我们的假设。具体来说,研究结果表明,有趣的人力资源实践与员工的工作兴致呈正相关。自主动机在一定程度上调节了上述关系。此外,对于更喜欢工作场所趣味性的员工来说,趣味性人力资源实践会转化为更高的自主动机和随后的工作愉悦感。我们的研究为现有文献做出了贡献,确定了趣味人力资源实践是工作愉悦的前因,并揭示了趣味人力资源实践影响员工工作愉悦的心理机制。我们还讨论了研究的实际意义、局限性和未来研究方向。
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引用次数: 0
Exploring representations of human resource management as moral dirty work: A film study 探索人力资源管理作为道德肮脏工作的表现形式:电影研究
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-05-17 DOI: 10.1002/hrm.22227
Luca Carollo, Marco Guerci, Edoardo Della Torre, Giuseppe Previtali

It has been claimed that the HR “profession” suffers from a chronic shortage of social legitimacy. In this article, we advance the idea that HR is also to some extent subject to public stigmatization for being immoral. In other words, we maintain that certain aspects of contemporary HR work can be conceptualized as morally dirty work. We provide empirical support for this contention by analyzing a set of 28 films portraying HR practitioners at work. The research results comprise both task-related and method-related filmic representations of HR work as immoral, thus furnishing a comprehensive and nuanced picture of the moral issues that can affect the HR profession. Furthermore, the results show that some of the HR characters analyzed—typically those who hold a role as (co-)protagonists in the story—realize the immorality affecting their work and decide to distance themselves from it by either exiting the role, trying to reform it, or openly raising resistance against their employer. These research results suggest the need to integrate dirty work scholarship into study of the HR profession, while they provide important indications in terms of future HR research, practice and education.

有人声称,人力资源 "职业 "长期缺乏社会合法性。在本文中,我们提出了人力资源在某种程度上也因不道德而受到公众鄙视的观点。换句话说,我们认为当代人力资源工作的某些方面可以被概念化为道德上肮脏的工作。我们通过分析 28 部描写人力资源从业人员工作的电影,为这一论点提供了实证支持。研究结果既包括与任务相关的,也包括与方法相关的、将人力资源工作视为不道德的电影表述,从而全面而细致地展现了可能影响人力资源行业的道德问题。此外,研究结果表明,所分析的一些人力资源角色--通常是那些在故事中担任(共同)主角的角色--意识到了影响其工作的不道德行为,并决定通过退出该角色、试图改革该角色或公开对其雇主进行抵制等方式与之保持距离。这些研究结果表明,有必要将 "肮脏工作 "的学术研究纳入人力资源专业的研究中,同时也为未来的人力资源研究、实践和教育提供了重要的参考。
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引用次数: 0
Saving face: Leveraging artificial intelligence-based negative feedback to enhance employee job performance 保住面子:利用基于人工智能的负面反馈提高员工工作绩效
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-05-07 DOI: 10.1002/hrm.22226
Jialiang Pei, Hongli Wang, Qiuping Peng, Shanshi Liu

Negative performance feedback is vital for stimulating employees to enhance their performance despite resulting in stress and adverse work outcomes. Fortunately, artificial intelligence (AI)-enabled automated agents have gradually assumed certain functions led by human leaders, such as providing feedback. Drawing from regulatory focus theory, we propose that AI-based feedback systems can serve as a “remediation” tool, effectively mitigating employees' apprehensions about receiving negative feedback. In two studies, we found that for employees who fear losing face, AI-based negative feedback motivates promotion-focused cognition—motivation to learn—representing a learning mechanism to promote job performance and impedes their prevention-focused cognition—interpersonal rumination—reducing the depletion needed for job performance. These findings present novel perspectives on using AI in performance feedback.

负面绩效反馈对于激励员工提高绩效至关重要,尽管这会导致压力和不利的工作结果。幸运的是,人工智能(AI)支持的自动化代理已逐渐承担起人类领导者的某些职能,如提供反馈。借鉴监管焦点理论,我们提出,基于人工智能的反馈系统可以作为一种 "补救 "工具,有效减轻员工对接收负面反馈的担忧。在两项研究中,我们发现,对于那些害怕丢面子的员工来说,基于人工智能的负面反馈会激发他们的晋升认知--学习动机--这是一种促进工作绩效的学习机制,同时也会阻碍他们的预防认知--人际反刍--减少工作绩效所需的消耗。这些发现为在绩效反馈中使用人工智能提供了新的视角。
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引用次数: 0
Dare to thrive! How and when do development idiosyncratic deals promote individual thriving at work? 敢于茁壮成长!发展特质交易如何以及何时促进个人在工作中的茁壮成长?
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-04-25 DOI: 10.1002/hrm.22225
Angela J. Xu, Zhou Jiang, Qin Zhou, Chia-Huei Wu

Despite the importance of a thriving workforce in sustaining organizational success, prior research pays little attention to how individualized human resource (HR) practices can help individual employees to thrive at work. Drawing on the theoretical underpinnings of conservation of resources theory, we investigate whether, how, and when development idiosyncratic deals (i-deals) can contribute to individual thriving. We contend that possessing development i-deals will motivate individuals to engage in approach job crafting, which in turn promotes their experience of thriving at work. We further contend that high-quality leader–member exchange will enhance the function of development i-deals in triggering approach job crafting and subsequent thriving experiences. Results from a two-wave survey involving 278 managers in a pharmaceutical firm in China and a three-wave survey among 178 managers working in various organizations in the UK support our hypotheses. Our findings provide new insights for practitioners seeking to design customized HR practices to support a thriving workforce.

尽管茁壮成长的员工队伍对于维持组织的成功非常重要,但以往的研究却很少关注个性化的人力资源(HR)实践如何帮助员工个人在工作中茁壮成长。借鉴资源保护理论的理论基础,我们研究了发展特质交易(i-deals)是否、如何以及何时能够促进个人的茁壮成长。我们认为,拥有发展特质交易(i-deals)将激励个人参与工作方法的精心设计,这反过来又会促进他们在工作中的茁壮成长。我们还进一步认为,高质量的领导者与成员之间的交流将增强 "我的发展"(i-deals)在触发 "我的工作"(attach job crafting)和随后的 "我的工作"(thriving)体验方面的功能。我们对中国一家制药公司的 278 名经理人进行了两波调查,并对英国不同组织的 178 名经理人进行了三波调查,结果均支持我们的假设。我们的研究结果为从业人员提供了新的见解,帮助他们设计个性化的人力资源实践,支持员工的蓬勃发展。
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引用次数: 0
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Human Resource Management
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