首页 > 最新文献

Business Horizons最新文献

英文 中文
“Todos pagan” (Everybody pays): SMEs and urban violence in Medellín, Colombia "Todos pagan"(人人有份):哥伦比亚麦德林的中小企业与城市暴力
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-08-02 DOI: 10.1016/j.bushor.2024.08.001
Ben Miller , Angelika Rettberg
Medellín, a bustling city of 2.5 million, is marked by convivial relations between formal and informal economic activity, and between legal and criminal actors. This article examines what this context means for small- and medium-sized enterprises (SMEs) and how they respond to it. In Medellín and elsewhere, SMEs are more numerous than large firms but operate at a smaller scale. They are organizationally more informal, less mobile (i.e., more dependent on specific contexts), more accountable to customers and legal authorities, and less prominent in public debate. Their need to act collectively to counter violence may be greater than that of larger companies, yet they may also find it more challenging to organize collective action. As a result, they face possibilities that are different from those of large companies in the context of violence. The article suggests that most SMEs in Medellín have adapted to, or navigate, the multiple, intersecting layers of legality and illegality, of formality and informality, and of actual or threatened violence. Only very few respond by deliberately seeking to change the external environment. Based on a review of official documents, academic literature, and our own observations during several field trips and 39 interviews, we develop a three-part typology of SME responses to violent actors: acquiescence, avoidance, and mitigation. The implications of our findings will be relevant to managers interested in understanding business conditions in the presence of organized criminal activity and the ways in which SMEs have adapted their own practices to those conditions. The findings suggest that some SME strategies are more effective than others in supporting the survival and growth of SMEs in violent contexts. But while cooperation with illegal actors for the purpose of safeguarding economic activities may be conducive to keeping the peace and ensuring enterprise viability in the short run, it also poses challenges to outcomes that would be more beneficial to communities in the long run: empowerment, institutional strengthening, and inclusive economic development.
麦德林是一座拥有 250 万人口的繁华都市,其特点是正规和非正规经济活动之间、合法和犯罪活动之间关系融洽。本文探讨了这种环境对中小型企业(SMEs)的意义以及中小型企业如何应对这种环境。在麦德林和其他地方,中小型企业的数量多于大型企业,但经营规模较小。它们在组织上更不正规,流动性更小(即更依赖于特定环境),对客户和法律当局更负责,在公共辩论中也不那么突出。与规模较大的公司相比,它们可能更需要采取集体行动来打击暴力,但它们也可能发现组织集体行动更具挑战性。因此,在暴力问题上,它们面临着与大公司不同的可能性。文章认为,麦德林的大多数中小型企业已经适应或驾驭了合法与非法、正规与非正规、实际暴力与威胁暴力的多重交织。只有极少数企业刻意改变外部环境。根据对官方文件、学术文献的审查,以及我们自己在数次实地考察和 39 次访谈中的观察,我们提出了中小企业对暴力参与者的反应的三部分类型:默许、回避和缓解。我们的研究结果对有兴趣了解有组织犯罪活动下的商业环境以及中小型企业如何调整自身做法以适应这些环境的管理者具有重要意义。研究结果表明,在支持中小企业在暴力环境中生存和发展方面,一些中小企业策略比其他策略更有效。但是,虽然为保护经济活动而与非法参与者合作可能有利于维持和平,并在短期内确保企业的生存能力,但从长远来看,这也对更有利于社区的成果构成了挑战:赋权、机构强化和包容性经济发展。
{"title":"“Todos pagan” (Everybody pays): SMEs and urban violence in Medellín, Colombia","authors":"Ben Miller ,&nbsp;Angelika Rettberg","doi":"10.1016/j.bushor.2024.08.001","DOIUrl":"10.1016/j.bushor.2024.08.001","url":null,"abstract":"<div><div>Medellín, a bustling city of 2.5 million, is marked by convivial relations between formal and informal economic activity, and between legal and criminal actors. This article examines what this context means for small- and medium-sized enterprises (SMEs) and how they respond to it. In Medellín and elsewhere, SMEs are more numerous than large firms but operate at a smaller scale. They are organizationally more informal, less mobile (i.e., more dependent on specific contexts), more accountable to customers and legal authorities, and less prominent in public debate. Their need to act collectively to counter violence may be greater than that of larger companies, yet they may also find it more challenging to organize collective action. As a result, they face possibilities that are different from those of large companies in the context of violence. The article suggests that most SMEs in Medellín have adapted to, or navigate, the multiple, intersecting layers of legality and illegality, of formality and informality, and of actual or threatened violence. Only very few respond by deliberately seeking to change the external environment. Based on a review of official documents, academic literature, and our own observations during several field trips and 39 interviews, we develop a three-part typology of SME responses to violent actors: acquiescence, avoidance, and mitigation. The implications of our findings will be relevant to managers interested in understanding business conditions in the presence of organized criminal activity and the ways in which SMEs have adapted their own practices to those conditions. The findings suggest that some SME strategies are more effective than others in supporting the survival and growth of SMEs in violent contexts. But while cooperation with illegal actors for the purpose of safeguarding economic activities may be conducive to keeping the peace and ensuring enterprise viability in the short run, it also poses challenges to outcomes that would be more beneficial to communities in the long run: empowerment, institutional strengthening, and inclusive economic development.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 743-754"},"PeriodicalIF":5.8,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141934265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Stakeholder satisfaction with corporate conflict engagement actions: Exploring the effects of goodwill, trust, and value alignment 利益相关者对企业冲突参与行动的满意度:探索商誉、信任和价值一致性的影响
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-08-02 DOI: 10.1016/j.bushor.2024.08.003
Chiara Valentini , Juha Munnukka , Hui Zhao
In the last decade, businesses have played an increasingly significant role in promoting stability, democracy, and human rights, particularly concerning the United Nations Sustainable Development Goals, which emphasize peace, justice, and strong institutions. Consequently, there has been a greater focus on corporate social responsibility and corporate citizenship. Research has explored business motivations and actions in conflict mitigation. Nevertheless, less attention has been given to the impact of conflict engagement actions on stakeholders’ perceptions and behavioral intentions. This study aims to fill this gap by testing the effects of types of corporate conflict engagement actions (CCEAs) on stakeholders’ satisfaction with business choices and overall corporate goodwill. This study employs an experimental design in which respondents are exposed to CCEAs in scenarios related to the Russia–Ukraine conflict. The findings of this study are particularly relevant to business firms and their quest for whether to engage in regions undergoing conflict. The results illuminate the key factors of CCEAs that shape stakeholder satisfaction and corporate goodwill perceptions in today’s complex geopolitical landscape.
在过去十年中,企业在促进稳定、民主和人权方面发挥了越来越重要的作用,特别是在强调和平、正义和强大机构的联合国可持续发展目标方面。因此,人们更加关注企业社会责任和企业公民意识。研究探讨了企业在缓解冲突方面的动机和行动。然而,人们较少关注冲突参与行动对利益相关者的看法和行为意向的影响。本研究旨在通过检验企业冲突参与行动的类型对利益相关者对企业选择的满意度和企业整体商誉的影响来填补这一空白。本研究采用实验设计,让受访者在与俄罗斯-乌克兰冲突相关的情景中接触企业冲突参与行为。本研究的结果与商业公司及其是否参与冲突地区事务的探索尤为相关。研究结果阐明了在当今复杂的地缘政治环境中,影响利益相关者满意度和企业商誉感知的企业冲突参与行动的关键因素。
{"title":"Stakeholder satisfaction with corporate conflict engagement actions: Exploring the effects of goodwill, trust, and value alignment","authors":"Chiara Valentini ,&nbsp;Juha Munnukka ,&nbsp;Hui Zhao","doi":"10.1016/j.bushor.2024.08.003","DOIUrl":"10.1016/j.bushor.2024.08.003","url":null,"abstract":"<div><div>In the last decade, businesses have played an increasingly significant role in promoting stability, democracy, and human rights, particularly concerning the United Nations Sustainable Development Goals, which emphasize peace, justice, and strong institutions. Consequently, there has been a greater focus on corporate social responsibility and corporate citizenship. Research has explored business motivations and actions in conflict mitigation. Nevertheless, less attention has been given to the impact of conflict engagement actions on stakeholders’ perceptions and behavioral intentions. This study aims to fill this gap by testing the effects of types of corporate conflict engagement actions (CCEAs) on stakeholders’ satisfaction with business choices and overall corporate goodwill. This study employs an experimental design in which respondents are exposed to CCEAs in scenarios related to the Russia–Ukraine conflict. The findings of this study are particularly relevant to business firms and their quest for whether to engage in regions undergoing conflict. The results illuminate the key factors of CCEAs that shape stakeholder satisfaction and corporate goodwill perceptions in today’s complex geopolitical landscape.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 797-813"},"PeriodicalIF":5.8,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141934264","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Entrepreneurship amid armed conflicts: Insights from Artsakh 武装冲突中的创业精神:阿尔扎赫的启示
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-07-25 DOI: 10.1016/j.bushor.2024.07.004
Knar Khachatryan
Armed conflicts are exogenous shocks that engender multifaceted turbulence. This article explores the corporate behavior of companies operating in the active conflict of Artsakh and their strategic responses to the devastating war of 2020 by using multiple case studies. Building on the Business for Peace literature, this article contextualizes the mission and governance mechanisms of companies and their interlinkages with the company activities perceived as peace-enhancing. The research findings support existing evidence indicating that (semi)hybrid business forms are appropriate in unconventional contexts. The article unfolds the mechanisms that enable companies to work through conflict and identify key moderating factors that significantly affect their development perspectives. This study is the first to illuminate how companies from several sectors in a conflict-affected zone in the South Caucasus pursue different combinations of social and economic goals, maintain and develop relationships with stakeholders, and interact progressively with markets and institutions.
武装冲突是一种外来冲击,会引发多方面的动荡。本文通过多个案例研究,探讨了在阿尔扎赫冲突中开展业务的公司的企业行为及其对 2020 年毁灭性战争的战略反应。在 "企业促进和平 "文献的基础上,本文阐述了公司的使命和治理机制及其与被视为促进和平的公司活动之间的相互联系。研究结果支持现有证据,表明(半)混合企业形式适合非常规环境。文章阐述了使公司能够通过冲突开展工作的机制,并确定了对其发展前景有重大影响的关键调节因素。本研究首次阐明了南高加索受冲突影响地区多个行业的公司如何追求社会和经济目标的不同组合,如何维护和发展与利益相关者的关系,以及如何逐步与市场和机构互动。
{"title":"Entrepreneurship amid armed conflicts: Insights from Artsakh","authors":"Knar Khachatryan","doi":"10.1016/j.bushor.2024.07.004","DOIUrl":"10.1016/j.bushor.2024.07.004","url":null,"abstract":"<div><div>Armed conflicts are exogenous shocks that engender multifaceted turbulence. This article explores the corporate behavior of companies operating in the active conflict of Artsakh and their strategic responses to the devastating war of 2020 by using multiple case studies. Building on the Business for Peace literature, this article contextualizes the mission and governance mechanisms of companies and their interlinkages with the company activities perceived as peace-enhancing. The research findings support existing evidence indicating that (semi)hybrid business forms are appropriate in unconventional contexts. The article unfolds the mechanisms that enable companies to work through conflict and identify key moderating factors that significantly affect their development perspectives. This study is the first to illuminate how companies from several sectors in a conflict-affected zone in the South Caucasus pursue different combinations of social and economic goals, maintain and develop relationships with stakeholders, and interact progressively with markets and institutions.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 727-741"},"PeriodicalIF":5.8,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141851302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Environmental violence and enterprise: The outsized role of business for environmental peacebuilding 环境暴力与企业:企业在环境和平建设中的重要作用
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-07-25 DOI: 10.1016/j.bushor.2024.07.003
Richard Marcantonio
Environmental violence (EV) is the complex of direct and indirect impacts of human-produced pollution on human health and wellbeing. Today, EV is the single largest cause of human mortality and morbidity, resulting in around 8 to 9 million deaths annually and about 275 million years of poor health every year. By comparison, about 89,000 people die from warfare and terrorism each year combined—more than 100 times fewer. EV also drives mass human migration, which displaces about 24 million people annually and is cited as a growing contributory—or even causal—factor for violent conflict. To realize the promise of business for peace, the implications of EV and the systemic suffering it produces must be addressed. This article examines the role of business in producing and mitigating EV and the possibility of reversing it via regenerative practices. It then maps and measures the primary links between business and EV and outlines paths to environmental peacebuilding. Although business is shown to be a chief contributor to EV, this article ultimately argues that it is also one of the most potent tools for countering it and equitably restoring affected communities and ecosystems.
环境暴力(EV)是人类产生的污染对人类健康和福祉造成的直接和间接影响的综合体。如今,环境暴力是导致人类死亡和发病的最大原因,每年造成约 800 万至 900 万人死亡,每年约 2.75 亿人健康状况不佳。相比之下,每年死于战争和恐怖主义的人数加起来约为 89 000 人,少了 100 多倍。电动汽车还推动了大规模的人口迁移,每年造成约 2400 万人流离失所,被认为是暴力冲突日益严重的促成因素,甚至是因果关系。要实现企业促进和平的承诺,就必须解决电动汽车的影响及其造成的系统性痛苦。本文探讨了企业在产生和减轻电动汽车方面的作用,以及通过再生实践扭转电动汽车的可能性。然后,文章描绘并衡量了企业与电动汽车之间的主要联系,并概述了环境和平建设的路径。虽然企业是导致环境恶化的主要因素,但本文最终认为,企业也是应对环境恶化、公平恢复受影响社区和生态系统的最有力工具之一。
{"title":"Environmental violence and enterprise: The outsized role of business for environmental peacebuilding","authors":"Richard Marcantonio","doi":"10.1016/j.bushor.2024.07.003","DOIUrl":"10.1016/j.bushor.2024.07.003","url":null,"abstract":"<div><div>Environmental violence (EV) is the complex of direct and indirect impacts of human-produced pollution on human health and wellbeing. Today, EV is the single largest cause of human mortality and morbidity, resulting in around 8 to 9 million deaths annually and about 275 million years of poor health every year. By comparison, about 89,000 people die from warfare and terrorism each year combined—more than 100 times fewer. EV also drives mass human migration, which displaces about 24 million people annually and is cited as a growing contributory—or even causal—factor for violent conflict. To realize the promise of business for peace, the implications of EV and the systemic suffering it produces must be addressed. This article examines the role of business in producing and mitigating EV and the possibility of reversing it via regenerative practices. It then maps and measures the primary links between business and EV and outlines paths to environmental peacebuilding. Although business is shown to be a chief contributor to EV, this article ultimately argues that it is also one of the most potent tools for countering it and equitably restoring affected communities and ecosystems.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 685-698"},"PeriodicalIF":5.8,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141847971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Bridging business and human rights and business for peace: A case study of Microsoft’s multitrack diplomacy 连接企业与人权和企业促进和平:微软多轨外交案例研究
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-07-24 DOI: 10.1016/j.bushor.2024.07.005
Catherine McDonald
Through the practice of corporate diplomacy—a subset of track-two diplomacy—multinational enterprises (MNEs) can help address issues of polycentric governance, including those in the realms of business and human rights (BHR) and business for peace (B4P). Despite growing interest in both fields of academia and practice, there remains scope for further empirical work at their intersection. This article, therefore, contributes to the extant literature on BHR and B4P by empirically exploring the case of Microsoft, an American MNE, and its corporate diplomacy activities on digital peace in cyberspace. Specifically, the case focuses on three purposefully selected initiatives: (1) the company’s corporate diplomacy efforts on the Digital Geneva Convention, (2) the Digital Peace Now campaign, and (3) its proactive engagement in response to the war in Ukraine. These initiatives highlight how responsibility, leadership, employee empowerment, and partnerships have contributed to Microsoft’s corporate culture and decision-making processes to create an environment that prioritizes digital peace and integrates both BHR and B4P perspectives. In doing so, this article argues for the importance of addressing B4P activities in tandem with BHR in a complementary manner within practitioner initiatives.
通过企业外交--第二轨道外交的子集--的实践,跨国企业(MNEs)可以帮助解决多中心治理问题,包括企业与人权(BHR)和企业促进和平(B4P)领域的问题。尽管学术界和实践界对这两个领域的兴趣与日俱增,但在它们的交叉领域仍有进一步开展实证工作的空间。因此,本文通过对美国跨国企业微软公司的案例及其在网络空间数字和平方面的企业外交活动进行实证探索,为现有的 BHR 和 B4P 文献做出贡献。具体而言,本案例重点关注三个特意选择的倡议:(1) 该公司在《数字日内瓦公约》方面的企业外交努力,(2) 立即实现数字和平运动,以及 (3) 积极参与应对乌克兰战争。这些举措强调了责任感、领导力、员工授权和合作伙伴关系是如何促进微软的企业文化和决策过程,以创造一个优先考虑数字和平并将 BHR 和 B4P 观点相结合的环境。在此过程中,本文论证了在实践者倡议中以互补的方式同时开展 B4P 活动和 BHR 活动的重要性。
{"title":"Bridging business and human rights and business for peace: A case study of Microsoft’s multitrack diplomacy","authors":"Catherine McDonald","doi":"10.1016/j.bushor.2024.07.005","DOIUrl":"10.1016/j.bushor.2024.07.005","url":null,"abstract":"<div><div>Through the practice of corporate diplomacy—a subset of track-two diplomacy—multinational enterprises (MNEs) can help address issues of polycentric governance, including those in the realms of business and human rights (BHR) and business for peace (B4P). Despite growing interest in both fields of academia and practice, there remains scope for further empirical work at their intersection. This article, therefore, contributes to the extant literature on BHR and B4P by empirically exploring the case of Microsoft, an American MNE, and its corporate diplomacy activities on digital peace in cyberspace. Specifically, the case focuses on three purposefully selected initiatives: (1) the company’s corporate diplomacy efforts on the Digital Geneva Convention, (2) the Digital Peace Now campaign, and (3) its proactive engagement in response to the war in Ukraine. These initiatives highlight how responsibility, leadership, employee empowerment, and partnerships have contributed to Microsoft’s corporate culture and decision-making processes to create an environment that prioritizes digital peace and integrates both BHR and B4P perspectives. In doing so, this article argues for the importance of addressing B4P activities in tandem with BHR in a complementary manner within practitioner initiatives.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 815-825"},"PeriodicalIF":5.8,"publicationDate":"2024-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141845433","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Business Horizons Special Issue 商业视野》特刊
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-06-25 DOI: 10.1016/j.bushor.2024.06.001
{"title":"Business Horizons Special Issue","authors":"","doi":"10.1016/j.bushor.2024.06.001","DOIUrl":"10.1016/j.bushor.2024.06.001","url":null,"abstract":"","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 5","pages":"Pages i-ii"},"PeriodicalIF":5.8,"publicationDate":"2024-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0007681324000867/pdfft?md5=64b1781b31c9dcd45fa2ca3306103f1c&pid=1-s2.0-S0007681324000867-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142044867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Inside front cover - ed board 封面内页 - 编委
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-06-22 DOI: 10.1016/S0007-6813(24)00075-2
{"title":"Inside front cover - ed board","authors":"","doi":"10.1016/S0007-6813(24)00075-2","DOIUrl":"https://doi.org/10.1016/S0007-6813(24)00075-2","url":null,"abstract":"","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 4","pages":"Page IFC"},"PeriodicalIF":5.8,"publicationDate":"2024-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0007681324000752/pdfft?md5=5c9a17158c97690e432ee35d5aba65a5&pid=1-s2.0-S0007681324000752-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141444235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Written by ChatGPT: AI, large language models, conversational chatbots, and their place in society and business 作者:ChatGPT:人工智能、大型语言模型、对话式聊天机器人及其在社会和商业中的地位
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-06-18 DOI: 10.1016/j.bushor.2024.06.002
{"title":"Written by ChatGPT: AI, large language models, conversational chatbots, and their place in society and business","authors":"","doi":"10.1016/j.bushor.2024.06.002","DOIUrl":"10.1016/j.bushor.2024.06.002","url":null,"abstract":"","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 5","pages":"Pages 453-459"},"PeriodicalIF":5.8,"publicationDate":"2024-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141503612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Generative artificial intelligence in small and medium enterprises: Navigating its promises and challenges 中小型企业中的生成式人工智能:探索其前景和挑战
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-05-29 DOI: 10.1016/j.bushor.2024.05.008

The latest technological developments in generative artificial intelligence (GenAI) offer powerful capabilities to small and medium enterprises (SMEs) as they facilitate the democratization of scalability and creativity. With little technical expertise or financial resources, SMEs can leverage this technology to streamline work processes and unleash innovation, improving their product offerings and long-term competitiveness. In this article, we discuss how SMEs can navigate both the promises and challenges of GenAI and offer a roadmap for deploying the technology. We then introduce a sailing metaphor that reveals key strategic dimensions for GenAI deployment: competency of employees, effective leadership and work values, organizational culture, collaboration and cooperation, and relationships with third parties. We conclude with practical recommendations for successfully deploying GenAI in SMEs.

生成式人工智能(AI)的最新技术发展为中小企业(SMEs)提供了强大的能力,因为它们促进了可扩展性和创造力的民主化。中小型企业只需很少的专业技术知识或资金,就能利用这项技术简化工作流程,释放创新活力,改善产品供应,提高长期竞争力。在本文中,我们将讨论中小型企业如何把握生成式人工智能的前景和挑战,并提供部署该技术的路线图。然后,我们引入了一个航海隐喻,揭示了部署生成式人工智能的关键战略维度:员工能力、有效的领导力和工作价值观、组织文化、协作与合作以及与第三方的关系。最后,我们提出了在中小企业成功部署生成式人工智能的实用建议。
{"title":"Generative artificial intelligence in small and medium enterprises: Navigating its promises and challenges","authors":"","doi":"10.1016/j.bushor.2024.05.008","DOIUrl":"10.1016/j.bushor.2024.05.008","url":null,"abstract":"<div><p>The latest technological developments in generative artificial intelligence (GenAI) offer powerful capabilities to small and medium enterprises<span> (SMEs) as they facilitate the democratization of scalability and creativity. With little technical expertise or financial resources, SMEs can leverage this technology to streamline work processes and unleash innovation, improving their product offerings and long-term competitiveness. In this article, we discuss how SMEs can navigate both the promises and challenges of GenAI and offer a roadmap for deploying the technology. We then introduce a sailing metaphor that reveals key strategic dimensions for GenAI deployment: competency of employees, effective leadership and work values, organizational culture, collaboration and cooperation, and relationships with third parties. We conclude with practical recommendations for successfully deploying GenAI in SMEs.</span></p></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 5","pages":"Pages 629-648"},"PeriodicalIF":5.8,"publicationDate":"2024-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141503695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Navigating software development in the ChatGPT and GitHub Copilot era ChatGPT 和 GitHub Copilot 时代的软件开发导航
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-05-29 DOI: 10.1016/j.bushor.2024.05.009

Generative artificial intelligence (GenAI) technologies using LLMs (large language models), such as ChatGPT and GitHub Copilot, with the ability to create code, have the potential to change the software-development landscape. Will this process be incremental, with software developers learning GenAI skills to supplement their existing skills, or will the process be more destructive, with the loss of large numbers of development jobs and a radical change in the responsibilities of the remaining developers? Given the rapid growth of AI capabilities, it is impossible to provide a crystal ball, but this article aims to give insight into the adoption of GenAI with LLMs in software development. The article gives an overview of the software-development industry and of the job functions of software developers. A literature review, combined with a content analysis of online comments from developers, gives insight into how GenAI implemented with LLMs is changing software development and how developers are responding to these changes. The article ties the academic and developer insights together into recommendations for software developers, and it describes a CMM (capability maturity model) framework for assessing and improving LLM development usage.

使用 LLM(大型语言模型)的生成式人工智能(GenAI)技术,如 ChatGPT 和 GitHub Copilot,具有创建代码的能力,有可能改变软件开发的格局。这一过程是渐进式的,软件开发人员通过学习 GenAI 技能来补充自己的现有技能,还是破坏性更大,导致大量开发工作岗位流失,剩余开发人员的职责发生彻底改变?鉴于人工智能能力的快速增长,我们不可能提供一个水晶球,但本文旨在让人们深入了解软件开发专业的法学硕士采用 GenAI 的情况。文章概述了软件开发行业和软件开发人员的工作职能。通过文献综述,结合对开发人员在线评论的内容分析,我们可以深入了解使用法律硕士的 GenAI 如何改变软件开发,以及开发人员如何应对这些变化。文章将学术界和开发人员的见解结合起来,为软件开发人员提出建议,并介绍了用于评估和改进 LLM 开发使用的 CMM(能力成熟度模型)框架。
{"title":"Navigating software development in the ChatGPT and GitHub Copilot era","authors":"","doi":"10.1016/j.bushor.2024.05.009","DOIUrl":"10.1016/j.bushor.2024.05.009","url":null,"abstract":"<div><p>Generative artificial intelligence (GenAI) technologies using LLMs (large language models), such as ChatGPT and GitHub Copilot, with the ability to create code, have the potential to change the software-development landscape. Will this process be incremental, with software developers learning GenAI skills to supplement their existing skills, or will the process be more destructive, with the loss of large numbers of development jobs and a radical change in the responsibilities of the remaining developers? Given the rapid growth of AI capabilities, it is impossible to provide a crystal ball, but this article aims to give insight into the adoption of GenAI with LLMs in software development. The article gives an overview of the software-development industry and of the job functions of software developers. A literature review, combined with a content analysis of online comments from developers, gives insight into how GenAI implemented with LLMs is changing software development and how developers are responding to these changes. The article ties the academic and developer insights together into recommendations for software developers, and it describes a CMM (capability maturity model) framework for assessing and improving LLM development usage.</p></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 5","pages":"Pages 649-661"},"PeriodicalIF":5.8,"publicationDate":"2024-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0007681324000697/pdfft?md5=5a9279376151ad1be35134828ecf3e36&pid=1-s2.0-S0007681324000697-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141503694","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Business Horizons
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1