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Improving Utilization of a Nursing-Initiated Supportive Medication Order Panel in the Inpatient Setting. 在住院患者环境中提高护理启动的支持性药物医嘱小组的利用率。
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-01-01 Epub Date: 2023-10-10 DOI: 10.1097/JHQ.0000000000000409
Alexandra W Tatara, Samuel D Lipten

Background: Many medications are low-risk but must undergo the same ordering process as high-risk medications in the inpatient setting. Nurses identify the need for supportive medications and notify providers. An order panel and policy were developed to allow nurses to order low-risk, supportive medications.

Purpose: The aim of this study was to increase order panel utilization from a 6% to a goal of 15%.

Methods: This was a quality improvement study at a 1000-bed academic medical center. Five plan-do-study-act (PDSA) cycles were implemented. The primary end point was order panel utilization, and secondary end points were individual nursing unit utilization and the number of orders for each medication on the panel.

Results: After each PDSA cycle, order panel utilization improved to 7.8%, 13.2%, 7.5%, 10.2%, and 10.6%, respectively. The units using the order panel most often were general medicine (n = 95, 28%), medical intensive care (n = 71, 21%), and inpatient oncology (n = 40, 12%). The medication most frequently ordered was lanolin alcohols-mineral oil with petrolatum (Eucerin) cream (n = 220, 28%).

Conclusions: Order panel utilization improved from a baseline of 6% to an average of 9.9%. Increasing awareness of the order panel and adding medications will contribute to improvement in order panel utilization in the long-term.

背景:许多药物都是低风险的,但在住院环境中必须经历与高风险药物相同的订购过程。护士确定需要支持性药物并通知提供者。制定了一个医嘱小组和政策,允许护士订购低风险的支持性药物。目的:本研究的目的是将订单面板的利用率从6%提高到15%。方法:这是一项在拥有1000张床位的学术医疗中心进行的质量改进研究。实施了五个计划-研究-行动(PDSA)周期。主要终点是医嘱面板的使用率,次要终点是个体护理单位的使用率和面板上每种药物的医嘱数量。结果:每个PDSA周期后,订单面板利用率分别提高到7.8%、13.2%、7.5%、10.2%和10.6%。最常使用订单面板的单位是普通医学(n=95,28%)、医疗重症监护(n=71,21%)和住院肿瘤学(n=40,12%)。最常订购的药物是羊毛脂醇矿物油加矿脂(Eucerin)乳膏(n=220,28%)。结论:订单小组的利用率从基线的6%提高到平均9.9%。提高订单小组的意识并添加药物将有助于长期提高订单小组利用率。
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引用次数: 0
Thank You to Reviewers. 感谢审稿人。
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-01-01 DOI: 10.1097/JHQ.0000000000000427
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引用次数: 0
Increasing Hospital at Home Enrollment Through Decentralization With Agile Science. 通过敏捷科学分散管理,提高居家医院的注册率。
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-01-01 Epub Date: 2023-12-14 DOI: 10.1097/JHQ.0000000000000410
Erin Shadbolt, Margaret Paulson, Lorin T Divine, Julie Ellis, Lucas Myers, Karly Mucks, Malaz Boustani, Igor Dumic, Michael Maniaci, Heidi Lindroth

Level of evidence: 4, Descriptive quality improvement project.

证据等级:4,描述性质量改进项目。
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引用次数: 0
Thank You to Reviewers. 感谢审稿人。
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-01-01 DOI: 10.1097/JHQ.0000000000000427
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引用次数: 0
Does Rounding Order Bias Discharge Efficiency? Predictors of Discharge Timing on an Academic Urology Service. 舍入顺序是否会影响出院效率?泌尿外科学术服务中出院时间的预测因素。
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-01-01 DOI: 10.1097/JHQ.0000000000000415
Charles J Paul, Bradley A Erickson, Kenneth G Nepple, Chad R Tracy

Abstract: No previous works have analyzed whether the order in which surgical teams see patients on morning rounds affects discharge efficiency at teaching hospitals. We obtained perioperative urologic surgery timing data at our academic institution from 2014 to 2019. We limited the analysis to routine postoperative day 1 discharges. Univariate and multivariate analyses were performed to determine whether various hospital and patient factors were associated with discharge timing. We analyzed 1,494 patients. Average discharge order time was 11:22 a.m. and hospital discharge 1:24 p.m. Univariate regression revealed earlier discharge order time for patients seen later in rounds by 4 minutes per sequential room cluster (p = .013) and by 12 minutes per cluster when excluding short-stay patients. Multivariate analysis revealed discharge order placement did not vary significantly by rounding order. However, time of hospital discharge did (p < .001), likely due to speed of discharge in the designated short-stay units. Attending physician was the most consistent predictor in variations of discharge timing, with statistical significance across all measured outcomes. Patients seen later in rounding progression received earlier discharge orders, but this relationship does not remain in multivariate modeling or translate to earlier discharge. These findings have helped guide quality improvement efforts focused on discharge efficiency.

摘要:此前没有任何研究分析了在教学医院,手术团队在晨间查房时接诊患者的顺序是否会影响出院效率。我们获得了本学术机构 2014 年至 2019 年泌尿外科围手术期的时间数据。我们的分析仅限于常规术后第 1 天出院患者。我们进行了单变量和多变量分析,以确定医院和患者的各种因素是否与出院时间相关。我们对 1494 名患者进行了分析。单变量回归结果显示,查房较晚的患者出院时间较早,每个序贯病房组的出院时间提前了 4 分钟(p = 0.013),如果排除短期住院患者,则每个序贯病房组的出院时间提前了 12 分钟。多变量分析显示,出院医嘱的下达并不因查房顺序的不同而有显著差异。但是,出院时间却有显著差异(p < .001),这可能是由于指定的短期住院病房的出院速度所致。主治医生是预测出院时间变化最一致的因素,在所有测量结果中都具有统计学意义。查房进展较晚的患者收到的出院指令较早,但这种关系在多变量建模中并不存在,也不会转化为出院时间的提前。这些发现有助于指导以出院效率为重点的质量改进工作。
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引用次数: 0
Organizational Learning in the Morbidity and Mortality Conference 发病率和死亡率会议的组织学习
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-11-21 DOI: 10.1097/jhq.0000000000000416
M. Batthish, Ayelet Kuper, Claire Fine, Ronald M. Laxer, G. R. Baker
The focus of morbidity and mortality conferences (M&MCs) has shifted to emphasize quality improvement and systems-level care. However, quality improvement initiatives targeting systems-level errors are challenged by learning in M&MCs, which occurs at the individual attendee level and not at the organizational level. Here, we aimed to describe how organizational learning in M&MCs is optimized by particular organizational and team cultures. A prospective, multiple-case study design was used. Using purposive sampling, three cases covering different medical/surgical specialties in North America were chosen. Data collection included direct observations of the M&MC, semistructured interviews with key M&MC members, and documentary information. The role of the M&MC in all cases integrated two key concepts: recognition of system-wide trends and learning from error, at an organizational and team level. All cases provided evidence of double-loop learning and used organizational memory strategies to ensure knowledge was retained within the organization. A patient safety culture was linked to the promotion of open communication, fostering learning from adverse events. This study describes three cases of systems-oriented M&MCs that reflected elements of organizational learning theory. The M&MC can therefore provide a context for organizational learning, allowing optimal learning from adverse events.
发病率与死亡率会议(M&MC)的重点已转向强调质量改进和系统级护理。然而,针对系统级错误的质量改进措施受到了 M&MCs 学习的挑战,因为 M&MCs 的学习发生在参会者个人层面,而非组织层面。在此,我们旨在描述特定的组织和团队文化如何优化 M&MC 中的组织学习。 我们采用了前瞻性多案例研究设计。通过有目的的抽样,我们选择了三个案例,涵盖了北美不同的内科/外科专科。数据收集包括对医管会的直接观察、对医管会主要成员的半结构化访谈以及文献信息。 在所有案例中,医管会的作用都融合了两个关键概念:在组织和团队层面,认识整个系统的趋势和从错误中学习。所有案例都提供了双环学习的证据,并利用组织记忆策略确保知识在组织内得以保留。患者安全文化与促进公开交流有关,有助于从不良事件中学习。 本研究描述了三个以系统为导向的医管会案例,反映了组织学习理论的要素。因此,医管会可以为组织学习提供一个环境,从而从不良事件中获得最佳学习效果。
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引用次数: 0
Team-Based Care Model Improves Timely Access to Care and Patient Satisfaction in General Cardiology 以团队为基础的医疗模式提高了普通心脏病学治疗的及时性和患者满意度
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-11-21 DOI: 10.1097/jhq.0000000000000413
Christa M. Sharpe, Linda Eastham
Appointment wait times have increased nationally since 2014, especially in cardiology. At a mid-Atlantic academic medical center, access to care in the general cardiology clinic was below national standards, which can negatively affect patient outcomes and satisfaction. Adopting a team-based care (TBC) model, advanced practice providers (APPs) were added to care teams with general cardiologists to provide timely outpatient management of cardiac conditions. This aimed to increase access to care and, consequently, patient satisfaction. A formative program evaluation using the Agency for Clinical Innovation framework assessed TBC's impact on these outcomes. Access to care and patient satisfaction measures for TBC and nonteam providers were compared with one another and national benchmarks. Nine months after implementation, the average time to new patient appointment for TBC providers was 31 days (47% decrease) and for nonteam providers was 41 days (20% decrease). TBC had a higher percentage of new patient appointments within 14 days than nonteam providers (39% and 20%, respectively). Patient satisfaction improved to the 98th percentile nationally for TBC but decreased to the 71st percentile for nonteam. These findings suggest that a TBC model using APPs can improve access to care and patient satisfaction in the outpatient general cardiology setting.
自 2014 年以来,全国的预约等候时间有所增加,尤其是心脏病科。在大西洋中部的一家学术医疗中心,普通心脏病诊所的就诊率低于国家标准,这可能会对患者的治疗效果和满意度产生负面影响。该中心采用团队护理(TBC)模式,将高级医疗服务提供者(APP)加入到普通心脏病专家的护理团队中,为心脏病患者提供及时的门诊管理。此举旨在提高医疗服务的可及性,从而提高患者的满意度。一项采用临床创新机构框架进行的形成性项目评价评估了 TBC 对这些结果的影响。对 TBC 和非团队医疗服务提供者的就医情况和患者满意度进行了比较,并将两者与国家基准进行了比较。实施九个月后,TBC 医疗服务提供者的新患者预约平均时间为 31 天(减少 47%),非团队医疗服务提供者的新患者预约平均时间为 41 天(减少 20%)。与非团队医疗服务提供者相比,TBC 医疗服务提供者在 14 天内完成新病人预约的比例更高(分别为 39% 和 20%)。在全国范围内,TBC 的患者满意度提高到了第 98 位,而非团队医疗服务提供者的患者满意度则下降到了第 71 位。这些研究结果表明,在普通心脏病学门诊中,使用 APP 的 TBC 模式可以提高医疗服务的可及性和患者满意度。
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引用次数: 0
Improving Quality Care and Patient Safety With Implementation of an Oversew Stitch in Lumbar Drains 通过在腰椎引流管中采用包缝技术提高护理质量和患者安全
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-11-21 DOI: 10.1097/jhq.0000000000000414
Erik C. Brown, Samantha Fay, Ahmed M. Raslan, Christina M. Sayama
The lumbar drain exit site purse string oversew stitch is a well-described bedside intervention to stop or prevent cerebrospinal fluid (CSF) leak. It is not routinely placed at the time of lumbar drain placement. Via four plan-do-study-act (PDSA) cycles, we test the effect of prophylactic utilization of the lumbar drain exit site oversew stitch on house officers' paging burden, need to redress the drain, need to oversew the drain to stop a CSF leak, and need to replace the drain. We found that the simple act of placing an oversew stitch at the time of lumbar drain placement significantly reduced paging burden and reduced the frequency at which an oversew stitch was required to stop a CSF leak. Subjectively, during PDSA cycles during which overstitches were placed prophylactically, in-house residents perceived that there were less lumbar drains on service, although objectively, the overall number was unchanged. We conclude that prophylactic lumbar drain exit site stitch placement reduces risk and bedside interventions for patients and also reduces overall call burden on house officers. This simple intervention may therefore provide a more widespread improvement in care quality beyond lumbar drain care because house officers experience less burnout during their call shifts.
腰椎引流管出口处荷包线缝合是一种用于阻止或预防脑脊液(CSF)渗漏的床旁干预措施,对此已有详细描述。在放置腰椎引流管时并不常规使用。我们通过四个 "计划-实施-研究-行动"(PDSA)周期,测试了预防性使用腰椎引流管出口部位包扎缝合对病房人员的传呼负担、重新处理引流管的需要、包扎引流管以阻止 CSF 泄漏的需要以及更换引流管的需要的影响。我们发现,在置入腰椎引流管时进行缝合这一简单的操作大大减轻了传呼负担,并降低了需要进行缝合以阻止 CSF 渗漏的频率。从主观上看,在预防性过度缝合的 PDSA 周期中,内部住院医师认为服务中的腰椎引流管数量减少了,但客观上总体数量没有变化。我们的结论是,预防性腰椎引流管出口部位缝合可降低风险,减少对患者的床边干预,同时也减轻了住院医生的整体呼叫负担。因此,除了腰椎引流管护理外,这种简单的干预措施还能更广泛地提高护理质量,因为内勤人员在值班期间的倦怠感会更少。
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引用次数: 0
Implementing a Discharge Follow-up Phone Call Program Reduces Readmission Rates in an Integrated Health System. 实施出院随访电话计划可降低综合医疗系统的重新就诊率。
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-11-01 Epub Date: 2023-10-03 DOI: 10.1097/JHQ.0000000000000400
Amy Lukanski, Shelley Watters, Andrew L Bilderback, Dan Buchanan, Jacob C Hodges, David Burwell, Amy Triola, Oscar C Marroquin, Susan C Martin, Rachel L Zapf, Paula L Kip, Tami E Minnier

Abstract: In this study, we sought to determine the effect of implementing a large-scale discharge follow-up phone call program on hospital readmission rates. Previous work has shown that patients with unaddressed concerns during discharge have significantly higher rates of care complications and hospital readmissions. This study is an observational quality improvement project completed from April 17, 2020 to January 31, 2022 at 22 hospitals in a large, integrated academic health system. A nurse-led scripted discharge follow-up phone call program was implemented to contact all patients discharged from inpatient care within 72 hours of discharge. Readmission rates were tracked before and after project implementation. Over a 21-month span, 137,515 phone calls were placed, and 57.92% of patients were successfully contacted within 7 days of discharge. The 7-day readmission rate for contacted patients was 2.91% compared with 4.73% for noncontacted patients. The 30-day readmission rate for contacted patients was 11.00% compared with 12.17% for noncontacted patients. We have found that discharge follow-up phone calls targeting patients decreases risk of readmission, which improves overall patient outcomes.

摘要:在这项研究中,我们试图确定实施大规模出院随访电话计划对医院再入院率的影响。先前的研究表明,出院期间未解决问题的患者出现护理并发症和再次入院的几率明显更高。这项研究是一个观察质量改进项目,于2020年4月17日至2022年1月31日在一个大型综合学术卫生系统的22家医院完成。实施了一项由护士主导的出院随访电话计划,在出院72小时内联系所有出院的住院患者。在项目实施前后跟踪重新分配率。在21个月的时间里,共拨打了137515个电话,57.92%的患者在出院后7天内成功联系上。接触患者的7天再入院率为2.91%,而非接触患者为4.73%。接触患者的30天再入院率为11.00%,而非接触患者为12.17%。我们发现,针对患者的出院随访电话可以降低再次入院的风险,从而改善患者的整体预后。
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引用次数: 0
Comparison of Clinical, Economic, and Humanistic Outcomes Between Blood Collection Approaches: A Systematic Literature Review. 血液采集方法的临床、经济和人文结果比较:系统文献综述。
IF 1.3 4区 医学 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2023-11-01 Epub Date: 2023-09-27 DOI: 10.1097/JHQ.0000000000000399
Cathy Perry, Kimberly Alsbrooks, Alicia Mares, Klaus Hoerauf

Background: A systematic literature review was performed to understand the prevalence, advantages, and disadvantages of blood collection using different approaches (direct venipuncture or vascular access devices), and interventions used to mitigate the disadvantages.

Methods: The review included a broad range of study designs and outcomes. Database searches (Embase, MEDLINE, Cochrane library, and Centre for Reviews and Dissemination) were conducted in March 2021 and supplemented by hand searching.

Results: One hundred forty-one publications were included. The data indicate that blood sampling from vascular access devices is common in emergency departments, trauma centers, and intensive care units. Studies showed that hemolysis and sample contamination place a considerable economic burden on hospitals. Significant cost savings could be made through enforcing strict aseptic technique, or using the initial specimen diversion technique.

Conclusions: Hemolysis and sample contamination are far from inevitable in vascular access device-collected or venipuncture samples; both can be reduced through adherence to strict blood sampling protocols and utilization of the initial specimen diversion technique. Needle-free blood collection devices offer further hope for reducing hemolysis. No publication focused on the difficult venous access population; insertion success rates are likely to be lower (and the benefits of vascular access devices higher) in these patients.

背景:进行了一项系统的文献综述,以了解使用不同方法(直接静脉穿刺或血管进入装置)采血的流行率、优点和缺点,以及用于减轻缺点的干预措施。方法:该综述包括广泛的研究设计和结果。数据库搜索(Embase、MEDLINE、Cochrane图书馆和评论与传播中心)于2021年3月进行,并辅以手工搜索。结果:共收录141篇出版物。数据表明,在急诊科、创伤中心和重症监护室,从血管通路设备中进行血液采样很常见。研究表明,溶血和样本污染给医院带来了相当大的经济负担。通过实施严格的无菌技术或使用最初的样品转移技术,可以显著节省成本。结论:在采集的血管进入装置或静脉穿刺样品中,溶血和样品污染并非不可避免;两者都可以通过遵守严格的血液采样协议和使用初始样本转移技术来减少。无针采血装置为减少溶血提供了进一步的希望。没有任何出版物关注静脉通路困难的人群;这些患者的插入成功率可能较低(血管进入装置的益处较高)。
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引用次数: 0
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Journal for Healthcare Quality
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