Strategic Journal of Business & Change Management最新文献

{"title":"CHALLENGES OF DECENTRALISED TAX SYSTEM IN RWANDA. CASE OF PROPERTY TAX IN RWANDA: 2020-2021","authors":"Vedaste Nshimiyimana, Prosper Niyongabo","doi":"10.61426/sjbcm.v10i3.2686","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i3.2686","url":null,"abstract":"","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139358761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ROLE OF FOCUS STRATEGY ON ORGANIZATION PERFORMANCE IN FOUR AND FIVE STAR HOTELS IN NAIROBI COUNTY, KENYA","authors":"Antipas Nyambok, Thomas A. SENAJI, PhD, D. AWINO (PhD)","doi":"10.61426/sjbcm.v10i3.2685","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i3.2685","url":null,"abstract":"","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139359363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE MATCHING MODEL OF HUMAN RESOURCE MANAGEMENT: A CONCEPTUAL REVIEW","authors":"M. D. TAMUNIMIEBI, PhD, Nyedah Barididum Bevlyn, O. Emmanuel","doi":"10.61426/sjbcm.v10i3.2684","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i3.2684","url":null,"abstract":"","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139360699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A FRAMEWORK OF FACTORS AFFECTING EMPLOYEE JOB SATISFACTION IN NON-GOVERNMENTAL ORGANIZATIONS IN ZAMBIA","authors":"Patrick Banda","doi":"10.61426/sjbcm.v10i3.1081","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i3.1081","url":null,"abstract":"","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139361611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"RELATIONSHIP BETWEEN FINANCIAL INCLUSION STRATEGIES AND PROFITABILITY OF COMMERCIAL BANKS IN KENYA","authors":"Abdirahman Abdirizak Gelle, Felix MWAMBIA, PhD, Anthony Kimathi","doi":"10.61426/sjbcm.v10i3.2683","DOIUrl":"https://doi.org/10.61426/sjbcm.v10i3.2683","url":null,"abstract":"Commercial banks are grappling with profitability challenges. Yet, the government of Kenya is leveraging on these banks to finance the ambitious Big-Four Agenda. Consistent posting of losses of commercial banks creates doubts on whether the government will achieve the aforementioned Big-Four Agenda. This study sought to establish the relationship between agency banking and mobile banking with profitability of commercial banks in Kenya. The study was guided by the financial intermediation theory, the modern portfolio theory, the agency theory and the technology acceptance model theory. An explanatory descriptive research design was adopted, targeting 41 commercial banks in Kenya. Secondary data was collected from central bank reports and publications, as well as the respective banks between years 2016-2020. The study collected data on a number of mobile banking agents, volume of transactions through mobile banking, the value of net income and the total equity from the respective commercial banks. Data was analyzed descriptively and inferentially prior to the diagnostic tests. Statistical Package for Social Sciences was used to analyze data, while findings were presented using tables and figures. The study established that mobile banking (β=.261, p<0.05) had significant effect on return on equity among commercial banks in Kenya and this is significantly moderated by bank size. The study concluded that the relationship between financial inclusion strategies and profitability of commercial banks in Kenya is significant. The study recommends that business development managers, and regional marketing managers working in commercial banks in Kenya should increase the agency network, while creating awareness among customers on use of bank agents to carry out transactions like payment of bills. The management team should borrow experience of the Kenya Commercial Bank by slashing all the transaction costs of mobile banking.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business &amp; Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139361629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"CULTURAL COMPETENCE AND WORKPLACE CONFLICT OF MULTINATIONAL OIL COMPANIES IN NIGERIA","authors":"Raphael Sotonye Uranta, DR. K. T. KONYA (Ph.D)","doi":"10.61426/sjbcm.v7i2.1627","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i2.1627","url":null,"abstract":"The aim of this research was to examine the extent to which cultural competence is a predictor variable to workplace conflict of multinational oil companies in Delta State and Rivers State, two of the highest oil producing states of the country. The researcher adopted the correlational research design and a total of 35 administrative management staff were sampled using the stratified sampling technique. The spearman correlation statistic was used in testing the hypotheses formulated. A total of 7 major multinational oil companies were investigated. The findings indicated that cultural competence influences intrapersonal and intergroup conflicts negatively and significantly. It was recommended that multinational oil companies should develop an enabling environment to enhance the propensity of employees to value culture personally and interpersonally thereby boosting a deeper sense of interconnectedness and harmony; likely prerequisites for greater cohesiveness and ultimately productivity and sustainability. Furthermore, organizations should enhance cultural competence as this will build confidence in the employees on all organizational processes, and this in turn will enable the workers share common understanding that will reduce intrapersonal and intergroup conflict in all their work endeavours. Key Words: Cultural Competence, Workplace Conflict, Intra-Personal Conflict, Intragroup Conflict Multinational Oil Companies CITATION: Uranta, R. S., & Konya, K. T. (2020). Cultural competence and workplace conflict of multinational oil companies in Nigeria. The Strategic Journal of Business & Change Management , 7(2), 285 – 295.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business &amp; Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141203202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"LIQUIDITY MANAGEMENT AND FINANCIAL SUSTAINABILITY OF DEPOSIT TAKING SACCOS IN MOUNT KENYA REGION","authors":"Joshua Mutahi Gatheru, R. Kamau, A. Mutiso","doi":"10.61426/sjbcm.v7i2.1626","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i2.1626","url":null,"abstract":"The purpose of this research was to examine liquidity management effect on the financial sustainability of DTS in Mount Kenya Region. The study was guided by four objectives; cash management, risk management, asset liability management and management competency on the financial sustainability of SACCOs in Kenya. A census survey of all the 52 SACCOs was carried out. SACCOs within the Mount Kenya region were chosen because it was the home of 61% of the total number of SACCOs in Kenya (according to the Ministry of Industrialization and Enterprise Development, 2012. The respondents consisted of one accountant in every SACCOs as they had information about liquidity of the SACCOs. Descriptive survey design was adopted as it provided a way to interpret and comprehend liquidity management and financial sustainability of DTS. Primary and secondary data were used in the analysis. Primary data on liquidity management was gathered through structured questionnaires while secondary data was gathered from financial statements. The study achieved a response rate of 88%. In order to generate descriptive and inferential statistics, data analysis was conducted using Statistical Package for Social Sciences (SPSS). The study findings revealed that management competency has a positive and significant effect on financial sustainability of DTS. The study revealed the management had enough training to review the quality and level of information it received in order to make informed decisions and to ensure that a governance audit was conducted. Cash management, risk management and asset liability management had positive but insignificant effect on financial sustainability of DTS. In addition, member’s contributions were considered crucial to the successful implementation of effective cash management. Finally, without a guiding policy on asset-liability it would be hard for SACCOs to obtain optimal balance in asset liability and financial sustainability. SASRA role needs to be enhanced through introduction of better policy and increase the monitoring role since the sector played a critical role in achieving the country’s vision 2030 and improving the country’s economic growth. Key Words : Cash Management, Risk Management, Asset-Liability Management, Management Competency and DTS Financial Sustainability. CITATION: Gatheru, J. M., Kamau, R., & Mutiso, A. (2020). Liquidity management and financial sustainability of deposit taking SACCOs in Mount Kenya region. The Strategic Journal of Business & Change Management , 7(2), 270 – 284.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business &amp; Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141203627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EFFECT OF COLLEGE BRANDING ON MARKET PERFORMANCE OF PRIVATELY OWNED TVET COLLEGES IN KENYA","authors":"Gichuki Kenda, Peter Mwaura, S. Kiprop","doi":"10.61426/sjbcm.v7i2.1625","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i2.1625","url":null,"abstract":"The intense competition has seen the higher education institutions adopt strategies to remain profitable and competitive in attracting students. Some of the activities done to this end include research, conference organization, offering career advice, financing startup companies, maintaining historic buildings and promoting sport . However, college branding has not been given much attention in the marketing of higher education institutions in Kenya and more so among private Technical and Vocational Education and Training (TVET) colleges. Therefore, the purpose of the study was to establish the effect of college branding on market performance of privately owned TVET   colleges in Kenya. The study was guided by the AIDA Marketing model . The study employed descriptive survey design and involved members of the management of privately owned TVET colleges drawn from 25 counties across the country. The sample size was determined using the formula proposed by Kathuri and Pals, to select a sample size of 223 colleges for the study. Questionnaires were used to collect data after being subjected to Cronbach test for reliability. Data was analyzed using descriptive statistics (mainly frequencies, percentages and Chi-squares) and inferential statistics, mainly Pearson product moment correlation and multiple linear regression analysis. The results revealed that there was a significant relationship between competition college branding ( β = 0.323; p < 0.05) and market performance of privately owned TVET colleges in Kenya. The study, therefore, recommended that the privately sponsored middle level TVET colleges need to rebrand themselves in order to be or remain competitive in the market. Keywords: Market performance, Mid-Level Colleges, Branding CITATION: Kenda, G., Mwaura, P., & Kiprop, S. (2020). Effect of college branding on market performance of privately owned TVET colleges in Kenya. The Strategic Journal of Business & Change Management , 7(2), 259 – 269.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business &amp; Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141204740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"WORK-LIFE BALANCE: A LITERATURE REVIEW","authors":"Lily Mugove Andeyo, W. Otuya","doi":"10.61426/sjbcm.v7i2.1624","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i2.1624","url":null,"abstract":"The literature review on Work-life Balance has become a heft trepidation of those who intent to value the quality of working life and its relationship to an eminence personal life. Worldwide workers respond quite differently to work settings, which poses challenges for businesses operating in numerous countries that need adjustments to human resource practices to optimize performance levels of employees and reduce turnover expenses at the workplace. Currently the nature of work has changed intensely in response to economic shifts and an increasingly global economy. Balancing successfully between personal or family life with work can be perplexing and it impacts on a person’s satisfaction in their work and personal life’s in organizations. This has been a clearly observed through its growing situation in the wealth of the institutions and awareness of satisfying lives for its workers by supporting the development of each employee and the further development of the companies. Steadily, both fields rely on the approaches employed by both employees and employers. The literature identified its effect on numerous value on work-life conditions i.e., employee performance, employee satisfaction, job satisfaction, employee commitment, workplace factors, organization stress, practices among female employees and behavioral outcomes. This paper provided an overview of various aspects of Work-Life balance through the review of existing literature. The sources referred include various journals, books, articles, doctoral thesis, working papers, reports, magazines, internet sites, newspapers etc. which were reflected as references at the end. Keyword: Work-Life Balance, Employee Performance, Employee Satisfaction, Job Satisfaction, Employee Commitment, Workplace Factors, Organization Stress, Practices among Female Employees and Behavioral Outcomes. CITATION: Otuya, W., & Andeyo, L. M. (2020). Work-life balance: A literature review. The Strategic Journal of Business & Change Management , 7(2), 249 – 258.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business &amp; Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141205515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EXAMINING THE CONCEPT OF EMOTIONAL LABOUR IN RELATION TO EMPLOYEE PERFORMANCE","authors":"DR. L. Q. BARIDAM (Ph.D), OBURU, Clement Emeka","doi":"10.61426/sjbcm.v7i2.1623","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i2.1623","url":null,"abstract":"This paper theoretically examined the concept of Emotional Labor in relation to the Negative and Positive impacts it has on employee performance. Based on extant Literature, three dimensions of emotional labor were adopted as the most reliable indicator of emotional labor namely attentiveness of emotion display, varieties of emotions to be displayed and frequency of emotional display. Consequently, our findings revealed that emotional labor is a phenomenon characterized by mixed effect. This is to say that each act of emotional labor displayed by employees in the organization leaves the employees with some positive or negative outcomes which could affect their performance in the organization. The study further discovered that emotional labor could produce some favorable outcomes for the employees such as increased job satisfaction and performance while in cases where employees are forced to display emotions other than their own could lead to stress, burnouts and decreased job performance. To mitigate against these negative tendencies of emotional labor, measures such as proper assessment, self-selection processes, social support and trainings in this area were recommended. Keywords: Emotional labor, Attentiveness of emotion display, varieties of emotion display, frequency of emotion display, Employee Performance, Productivity, and Excellent service delivery CITATION: Baridam, L. Q., & Oburu, C. E. (2020). Examining the concept of emotional labour in relation to employee performance.  The Strategic Journal of Business & Change Management , 7(2), 240 – 248.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business &amp; Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141205655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}