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The Effect of Leadership Style and Compensation on Employee Performance Mediated by Job Satisfaction (Case Study at Pelita Maumere Hotel) 以工作满意度为中介的领导风格和薪酬对员工绩效的影响(Pelita Maumere 酒店案例研究)
Pub Date : 2024-07-27 DOI: 10.47191/jefms/v7-i7-68
Theresia Anjelin Megawati David Putri, Suhermin Suhermin, Budi Satrio
This study aimed to find out and analyze the effect of leadership style and compensation on employees' performance through job satisfaction. The study was associative / correlational. Moreover, the data were both primary and secondary. The primary data were taken directly from respondents through questionnaires. Furthermore, secondary data were in the form of library research, journals, and document information taken from online systems (internet). The population was 40 employers at the Pelita Maumere Hotel. Additionally, the data collection technique uses non-probability sampling. The sampling technique used was saturated sampling or census. In addition, the data analysis technique used path analysis. The results showed that leadership style as well as compensation affected job satisfaction. However, both leadership style, compensation, and job satisfaction did not affect the performance. Likewise, leadership style and compensation did not affect employees' performance through job satisfaction.
本研究旨在找出并分析领导风格和薪酬通过工作满意度对员工绩效的影响。本研究采用关联/相关研究方法。此外,数据既有第一手数据,也有第二手数据。第一手数据是通过问卷直接从受访者处获取的。此外,二手数据的形式包括图书馆研究、期刊和从在线系统(互联网)获取的文件信息。调查对象为 Pelita Maumere 酒店的 40 名雇主。此外,数据收集技术采用了非概率抽样。使用的抽样技术是饱和抽样或普查。此外,数据分析技术采用了路径分析。结果显示,领导风格和薪酬都会影响工作满意度。然而,领导风格、薪酬和工作满意度都不影响绩效。同样,领导风格和薪酬也没有通过工作满意度影响员工的绩效。
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引用次数: 0
Impact of the Zambian Government’s Liberalized Bulk Petroleum Products Procurement Policy on Service Efficiency and Effectiveness: A Case Study of the Ministry of Energy 赞比亚政府的大宗石油产品自由化采购政策对服务效率和效果的影响:能源部案例研究
Pub Date : 2024-07-27 DOI: 10.47191/jefms/v7-i7-64
Sharon Mwansa, C. C. Hapompwe
The study assessed how Zambian Government’s Liberalized Bulk Petroleum Products Procurement Policy affected service efficiency and effectiveness through the Ministry of Energy as a government agent in Lusaka, Zambia. It focused on important factors like efficiency, cost-effectiveness, and service quality while examining the policy itself along with competition and transparency. In carrying out this examination, the following objectives were set; to assess the efficiency of procurement processes under the Liberalized Bulk Petroleum Products Procurement Policy, focusing on factors such as transparency, timeliness, and cost-effectiveness, to examine the extent to which liberalization has facilitated perfect competition among suppliers in the bulk petroleum industry in Zambia, and to analyse the effects of government’s procurement liberalization policy on quality of service and value. To gather comprehensive insights, the researcher conducted in-depth interviews with 10 senior managers from key organizations in Zambia's petroleum sector. Alongside this qualitative approach, the researcher distributed questionnaires to 49 Oil Marketing Companies (OMCs) to gather quantitative perspectives with 44 being returned representing 89.8%. The sampling technique used was non-probability purposive sampling for qualitative data, and for quantitative data involving OMCs (Oil Marketing Companies), simple random sampling was used. The thematic analysis helped in interpreting the qualitative data, while SPSS supported statistical analysis of the quantitative findings. The research revealed that while the policy led to some improvements in transparency, achieving full transparency across procurement processes remained challenging. Competition among suppliers became more diverse post-liberalization, but achieving perfect competition proved difficult, affecting both cost-effectiveness and service quality in various ways. After liberalization, there was an observation of mixed outcomes in service quality and value, with concerns particularly around adherence to standards and the reliability of supplies. In conclusion, the study highlighted the complex impacts of Zambia's liberalization policy on its petroleum sector. In recommendation, it emphasizes the need to strengthen transparency, streamline operations, and implement effective cost management strategies to maintain positive procurement outcomes and enhance service effectiveness. These insights are vital for shaping future policy reforms aimed at fostering a more competitive, efficient, and effective procurement environment in Zambia's petroleum industry.
本研究评估了赞比亚政府的大宗石油产品自由化采购政策如何通过赞比亚卢萨卡的政府代理机构能源部影响服务效率和效果。研究重点关注效率、成本效益和服务质量等重要因素,同时对政策本身以及竞争和透明度进行审查。在进行这项研究时,设定了以下目标:评估在大宗石油产品自由化采购政策下采购流程的效率,重点关注透明度、及时性和成本效益等因素,研究自由化在多大程度上促进了赞比亚大宗石油行业供应商之间的完全竞争,以及分析政府采购自由化政策对服务质量和价值的影响。为了收集全面的见解,研究人员对赞比亚石油行业主要组织的 10 名高级管理人员进行了深入访谈。在采用定性方法的同时,研究人员还向 49 家石油销售公司(OMC)发放了调查问卷,以收集定量观点,共收回 44 份,占 89.8%。对定性数据采用了非概率目的性抽样技术,对涉及 OMC(石油销售公司)的定量数据采用了简单随机抽样技术。专题分析有助于解释定性数据,而 SPSS 则支持对定量结果进行统计分析。研究表明,虽然该政策在透明度方面带来了一些改进,但实现整个采购流程的完全透明仍具有挑战性。自由化后,供应商之间的竞争更加多样化,但事实证明很难实现完全竞争,成本效益和服务质量都受到不同程度的影响。自由化之后,服务质量和价值方面的结果喜忧参半,尤其是在遵守标准和供应可靠性方面。总之,研究强调了赞比亚自由化政策对其石油部门的复杂影响。在建议中,它强调有必要加强透明度、精简业务和实施有效的成本管理战略,以保持积极的采购成果和提高服务效率。这些见解对于制定未来的政策改革至关重要,改革的目的是在赞比亚石油行业营造一个更具竞争力、更高效和更有效的采购环境。
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引用次数: 0
The Viability of Quick Service Restaurant (QSR) in the Township Market: A Fast Food Industry Case in South Africa (SA) 快餐店(QSR)在乡镇市场的生存能力:南非快餐业案例
Pub Date : 2024-07-27 DOI: 10.47191/jefms/v7-i7-59
Maharaj P, M. L
This study aimed to explore the viability of a Quick Service Restaurant (QSR) model among leadership in selected township and township area markets of South Africa and the impact on the organisation’s overall performance. In today’s global-ized world, businesses look to expand and set foot print across various markets to have a global presence. Quick Service Restau-rants (QSR) businesses have expanded internationally and locally including townships markets using franchising business model to contribute to the social economy. The study used a qualitative descriptive exploratory method. The main finding of the study was that the QSR model in the township brought convenience, cost effectiveness, accessibility to value bulk buying of meals and Wi-Fi connection The communities and the restaurants found opportunities to contribute to social development and job creation. High levels of criminal activities, customer interference with employees, limited consumer bulk meal of choices, power, and water shortages where the key challenges affecting the viability of the QSR model
本研究旨在探讨快餐店(QSR)模式在南非部分乡镇市场领导层中的可行性,以及对组织整体绩效的影响。在当今全球化的世界里,企业都希望在不同的市场上扩张和立足,从而在全球占有一席之地。快餐店(QSR)企业利用特许经营模式在国际和本地(包括乡镇市场)进行扩张,为社会经济做出贡献。本研究采用了定性描述探索法。研究的主要发现是,乡镇的 QSR 模式带来了便利、成本效益、大宗购买餐饮的可及性以及 Wi-Fi 连接。影响 QSR 模式可行性的主要挑战包括:犯罪活动猖獗、顾客干扰员工、消费者的大宗餐饮选择有限、电力和水资源短缺。
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引用次数: 0
Exploring the Mediating Effect of Social Media Perception on Green Beauty Products Purchase Intention: The Evidence from Indonesia 探索社交媒体认知对绿色美容产品购买意向的中介效应:印度尼西亚的证据
Pub Date : 2024-07-27 DOI: 10.47191/jefms/v7-i7-57
Bernadeta Ratri Dewi
Amidst the growing beauty industry in Indonesia, several local beauty brands have embraced the theme of sustainable beauty or produced environmentally friendly beauty products to reduce pollution impact and pay closer attention to the ingredients used. This research aims to analyze the factors influencing consumers to purchase environmentally friendly beauty products. Based on quantitative data processing using SMART PLS, it was found that there are two main factors that influence consumers' considerations to purchase environmentally friendly beauty products, namely green product knowledge and green perceived value. Furthermore, the perception of social media also mediates the relationship between green product knowledge and green perceived quality towards green beauty products purchase intention. Thus, eco-friendly beauty companies can effectively communicate their environmentally friendly attributes and product value propositions, thereby shaping consumer behavior towards more sustainable choices.
随着印尼美容业的不断发展,一些本地美容品牌已开始采用可持续美容主题或生产环保型美容产品,以减少污染影响并更加关注所使用的成分。本研究旨在分析影响消费者购买环保型美容产品的因素。基于 SMART PLS 的定量数据处理,研究发现影响消费者购买环保型美容产品的考虑因素主要有两个,即绿色产品知识和绿色感知价值。此外,社交媒体感知也是绿色产品知识和绿色感知质量与绿色美容产品购买意向之间关系的中介。因此,环保型美容企业可以有效地传播其环保属性和产品价值主张,从而引导消费者的行为朝着更可持续的方向发展。
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引用次数: 0
Assessing the Impact of Social Media Marketing on the Purchase Intentions of Customers: The Understanding Acquired from Vietnamese English Centers 评估社交媒体营销对客户购买意向的影响:从越南英语中心获得的理解
Pub Date : 2024-07-27 DOI: 10.47191/jefms/v7-i7-63
Nguyen, Nu Hoang Tam
There have been numerous researches on online shopping behaviour on retail websites as a result of the rapid growth of digital and e-commerce in Vietnam in recent years. Despite the tremendous growth in usage of social networking sites, there is little study on consumer purchasing behaviour on these websites. In order to describe the effects of social media marketing on customer attitudes and purchase intentions, the study will develop a research model. The study investigates the effects of online brand communities (OBC), online advertising (OA), electronic word of mouth (E-WOM), and customer purchase intention in Vietnamese English centers using a survey technique with 2500 questions (1606 valid responses). The results, which show the positive effects of E-WOM, OBC, and OA on customer purchase intention in the Vietnamese English Centers, are in line with other studies. Moreover, the research incorporates actual data specific to the Vietnamese context, setting it apart from previous studies conducted elsewhere. It improves theoretic knowledge of social media marketing in Vietnamese language learning institutions.
近年来,随着越南数字化和电子商务的快速发展,有关零售网站网上购物行为的研究层出不穷。尽管社交网站的使用率大幅增长,但有关消费者在这些网站上的购买行为的研究却很少。为了描述社交媒体营销对顾客态度和购买意向的影响,本研究将建立一个研究模型。本研究采用调查技术,在越南英语中心调查了在线品牌社区(OBC)、在线广告(OA)、电子口碑(E-WOM)和顾客购买意向的影响,共提出 2500 个问题(1606 个有效回答)。研究结果表明,在越南英语中心,电子口碑(E-WOM)、在线广告(OBC)和在线广告(OA)对顾客购买意向产生了积极影响,这与其他研究结果是一致的。此外,该研究结合了越南的实际数据,有别于以往其他地方的研究。它提高了越南语言学习机构社交媒体营销的理论知识。
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引用次数: 0
Financial Synchronicities in European Union's Rijekosijek Region: A Transgressively Nonlinear Econometric Approach 欧盟 Rijekosijek 地区的金融同步性:一种非线性计量经济学方法
Pub Date : 2024-07-27 DOI: 10.47191/jefms/v7-i7-58
Domagoj Sajter
The purpose of this paper is to delve into the intricate and abstruse dynamics of Croatia’s financial ecosystem through the application of novel econometric methodologies. The central research question we explore is: How do transgressively nonlinear econometric models encapsulate the hyperbolic discounting phenomena within the Croatian fiscal framework? The importance of this paper lies in its potential to redefine traditional econometric paradigms by integrating quantum financial concepts, fractal dynamics, and stochastic synchronicities. This interdisciplinary approach contributes to the existing body of literature by offering a novel perspective on the financial abstractions that govern Croatia’s economy. Methodologically, utilizing data from the FRED database, covering variables such as the Consumer Price Index (CPI), Real Gross Domestic Product (GDP), Unemployment Rate (U), 10-Year Treasury Constant Maturity Rate (IR), and U.S./Euro Foreign Exchange Rate (FX), the study employs a sophisticated system of stochastic differential equations (SDEs) to model these interactions. This innovative approach allows for the deconstruction of Croatia’s fiscal questions, providing deeper insights into the stochastic behaviour and quantum financial structures of its economy. The key conclusions of this paper underscore the inherent paradoxes and fiscal idiosyncrasies that characterize the Croatian economy. We find that Croatian financial markets are governed by underlying synchronicities that, while appearing random, follow a pattern of stochastic oscillations and fractal dynamics. This realization challenges conventional economic postulates and highlights the need for a paradigm shift in financial analysis.
本文旨在通过应用新颖的计量经济学方法,深入探讨克罗地亚金融生态系统错综复杂的动态。我们探讨的核心研究问题是非线性计量经济模型如何在克罗地亚财政框架内概括双曲贴现现象?本文的重要性在于其通过整合量子金融概念、分形动力学和随机同步性,重新定义传统计量经济学范式的潜力。这种跨学科方法为现有文献提供了一个新的视角,有助于研究支配克罗地亚经济的金融抽象概念。在方法论上,本研究利用 FRED 数据库中的数据,涵盖了消费者物价指数 (CPI)、实际国内生产总值 (GDP)、失业率 (U)、10 年期国债恒定到期利率 (IR) 和美国/欧元外汇汇率 (FX) 等变量,采用了复杂的随机微分方程 (SDE) 系统来模拟这些相互作用。这种创新方法有助于解构克罗地亚的财政问题,从而更深入地了解克罗地亚经济的随机行为和量子金融结构。本文的主要结论强调了克罗地亚经济固有的悖论和财政特质。我们发现,克罗地亚的金融市场受潜在同步性的支配,虽然看似随机,但却遵循随机振荡和分形动态的模式。这种认识对传统的经济假设提出了挑战,并强调了金融分析范式转变的必要性。
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引用次数: 0
Exploring the Perceived Ease of Use, Perceived Security Risk and Information Quality through Loyalty in the Indonesian Marketplace: Conceptual Framework 通过印尼市场的忠诚度探索感知易用性、感知安全风险和信息质量:概念框架
Pub Date : 2024-07-27 DOI: 10.47191/jefms/v7-i7-60
Afriliani Puspitasari, R. Handrito
This research study aims to analyze the impact between perceived ease of use, perceived security risk and information quality towards loyalty in the Indonesian marketplace for young generation (Z). This research is a quantitative using explanatory research and the sample of respondents uses non-probability sampling of online shop consumers. This quantitative method uses descriptive and data analysis using Smart PLS software with Multivariate analysis-Structural Equation Model Partial Least Square Method (SEM-PLS). The respondents sought were consumers of Generation Z who live in Indonesia. In contrast, it can be inferred that further research is necessary to examine the concept of E-Trust among e-commerce marketplace users in Indonesia. There is significant impact as a catalyst for facilitating online transactions within the realm of e-commerce. Besides that, the primary objective of this research study is to assess the impact between perceived ease of use, perceived security risk and information quality on loyalty using e-trust. Of course, to know a person's level of e-trust, it is also important to know where the e-commerce user comes from.
本研究旨在分析感知易用性、感知安全风险和信息质量对印尼年轻一代(Z)市场忠诚度的影响。本研究为定量解释性研究,受访者样本采用网店消费者非概率抽样。该定量方法采用了描述性方法,并使用 Smart PLS 软件和多元分析-结构方程模型偏最小二乘法(SEM-PLS)进行数据分析。调查对象为居住在印度尼西亚的 Z 世代消费者。相比之下,我们可以推断,有必要进一步研究印尼电子商务市场用户的电子信任概念。作为促进电子商务领域在线交易的催化剂,电子信任具有重大影响。此外,本研究的主要目的是评估感知易用性、感知安全风险和信息质量对电子信任忠诚度的影响。当然,要了解一个人的电子信任度,了解电子商务用户的来源也很重要。
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引用次数: 0
The Influence of Product Quality, Promotion, Trust, Convenience and Price on Purchasing Decisions with Brand Image as an Intervening Variable 以品牌形象为干预变量,产品质量、促销、信任、便利性和价格对购买决策的影响
Pub Date : 2024-07-27 DOI: 10.47191/jefms/v7-i7-50
Golan Hasan, Alif Via Indira Rinaldo 2041092
Today's advanced age has the potential to change people's lives. Throughout these modern times, several technical developments have taken place, among which are software and data innovations. E-commerce has become a part of the potential market as the number of online consumers increases over time. The growth of online stores in Indonesia through social networking sites seems to be very rapid and has been widely recognized by the public. The findings of Shopee's analysis further show that most of Shopee's customers are young people. According to the Mark Plus study, several elements encourage teenagers to favor internet purchases, including many promotions, low prices, a variety of consumer-related products, faster delivery service, and also various alternative courier companies. This study uses quantitative research methods by conducting observation of the influence of several existing variables. It can be stated that variables X and Y have an influence of 70.1% on variable Z based on the R Square (R2) value of 0.701. Then, 29.9% is influenced by other factors not examined in this study. The E1 value can be calculated using the formula e1 sqrt (1-0.701) 0.5468. The t test results show that H1, H2, H8, H11 are rejected because of the Sig value. 0,05. The t test results show that H3 is rejected because the Sig value is 0.05. 4. The t test results show H4, H5, H7, H9, H10, and 12 are accepted because of the Sig value. 0,05. 6. The F test results show H6 and H13 are accepted because of the Sig value. 0,05.
当今的先进时代有可能改变人们的生活。在整个现代社会中,出现了多项技术发展,其中包括软件和数据创新。随着在线消费者数量的不断增加,电子商务已成为潜在市场的一部分。在印度尼西亚,通过社交网站开设的网店增长似乎非常迅速,并得到了公众的广泛认可。Shopee 的分析结果进一步表明,Shopee 的大部分客户都是年轻人。根据 Mark Plus 的研究,有几个因素促使青少年青睐网络购物,包括促销活动多、价格低、消费相关产品种类多、送货服务快,以及各种可供选择的快递公司。本研究采用定量研究方法,对几个现有变量的影响进行观察。根据 R Square (R2) 值 0.701,可以得出变量 X 和 Y 对变量 Z 的影响为 70.1%。然后,29.9% 受本研究未考察的其他因素影响。E1 值可用公式 e1 sqrt (1-0.701) 0.5468 计算。t 检验结果表明,H1、H2、H8、H11 因 Sig 值为 0,05 而被拒绝。0,05.t 检验结果表明,由于 Sig 值为 0.05,H3 被拒绝。4.t 检验结果显示接受 H4、H5、H7、H9、H10 和 12,因为 Sig 值为 0.05。0,05.6.F 检验结果显示 H6 和 H13 被接受,因为 Sig 值为 0.05。0,05.
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引用次数: 0
Income, Education, Age, Rural or Urban Living and Work Sector for Generation Z Women in West Nusa Tenggara, Indonesia 印度尼西亚西努沙登加拉省 Z 世代妇女的收入、教育程度、年龄、农村或城市生活以及工作部门
Pub Date : 2024-07-24 DOI: 10.47191/jefms/v7-i7-49
Lalu Affan Suhendra, M. Irwan, Luluk Fadliyanti
Generation Z is the generation born between 1997 and 2012. The characteristics of women's income, education, place of residence and work sector are very important to study because they can influence economic development, especially in West Nusa Tenggara, Indonesia. This research aims to analyze the socio-economic problems of Generation Z women who work in each sector, both formal and informal sectors in West Nusa Tenggara. The method used in this research is descriptive quantitative analysis using data from SAKERNAS in August 2023. The number of Generation Z women used in this research is 398 women who work in West Nusa Tenggara. The results of this research found that Generation Z women in West Nusa Tenggara, Indonesia mostly work in the formal sector, namely 59.55%, while most of their income is in the range of less than the Regional Minimum Wage for West Nusa Tenggara Province. Most of the Generation Z women in West Nusa Tenggara are junior high school graduates and the majority live in the urban areas, namely 59.80%. This research provides a broad picture of the socio-economic dynamics of Generation Z women in West Nusa Tenggara, Indonesia.
Z 世代是指 1997 年至 2012 年间出生的一代人。妇女的收入、教育、居住地和工作部门的特征对研究非常重要,因为它们会影响经济发展,尤其是在印度尼西亚西努沙登加拉省。本研究旨在分析在西努沙登加拉省正规和非正规部门工作的 Z 世代妇女的社会经济问题。本研究采用的方法是描述性定量分析,使用的数据来自 2023 年 8 月的 SAKERNAS。本研究使用的 Z 世代妇女人数为 398 名在西努沙登加拉工作的妇女。研究结果发现,印度尼西亚西努沙登加拉省的 Z 世代妇女大多在正规部门工作,占 59.55%,而她们的收入大多低于西努沙登加拉省的地区最低工资标准。西努沙登加拉省的大多数 Z 世代妇女都是初中毕业生,大多数居住在城市地区,占 59.80%。这项研究为印度尼西亚西努沙登加拉省 Z 世代妇女的社会经济动态提供了一个广阔的画面。
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引用次数: 0
Favoritism and Public Procurement Performance at Mbarara City, Uganda 乌干达姆巴拉拉市的偏袒与公共采购绩效
Pub Date : 2024-07-24 DOI: 10.47191/jefms/v7-i7-45
Nkamuhayo Denis, Aggrey Muhereza, Mugabi Alexis Carboni, Kakuba Dennis
This study was about favoritism and public procurement performance in Uganda using the case Mbarara City. Favoritism was assessed using two dimensions that included price-preference and bidder-preference and the way they affected public procurement performance in Mbarara City. The research design was cross-sectional involving the utilization of a quantitative approach. The analysis involved inferential statistics (Spearman correlation, coefficient of determination and regression). The results showed the strong influence of favoritism on the conduct of public procurement performance whereby more favoritism contributed to poor public procurement performance and less favoritism contributed to better public procurement performance. It was recommended that City councils should ensure adherence to procurement laws in order to curb political and public officers’ influence that leads to favoring certain people for procurements, as this will improve public procurement performance.
本研究以姆巴拉拉市为案例,探讨乌干达的偏袒和公共采购绩效。研究从价格偏好和投标人偏好两个维度评估了偏袒行为及其对姆巴拉拉市公共采购绩效的影响。研究设计采用了横截面定量方法。分析涉及推理统计(斯皮尔曼相关性、决定系数和回归)。研究结果表明,徇私舞弊对公共采购绩效有很大影响,徇私舞弊越多,公共采购绩效越差,徇私舞弊越少,公共采购绩效越好。建议市议会确保遵守采购法,以遏制政治和公职人员在采购中偏袒某些人的影响,因为这将改善公共采购绩效。
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引用次数: 0
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