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Management of the Digitalization of Municipal Services: Influence on Citizen Collective Intelligence and Social Innovation Resilience 市政服务数字化管理:对公民集体智慧和社会创新复原力的影响
Pub Date : 2024-07-04 DOI: 10.5539/ibr.v17n4p36
Victor Mignenan
Studies on the digital transformation of organizational services have clearly revealed its effectiveness. However, the link between the management of the digitization of functions, citizen mobilization and social innovation is little investigated. Even research on the effectiveness of the management of the digitalization of municipal services is almost non-existent. To shed light on this gray area, research with municipal councillors and heads of departments of municipalities in Chad was conducted. The hybrid approach has been deployed. She facilitated the production of data through 15 semi-structured interviews and 210 surveys per survey. The approach of deconstructing the management of the digitalization of services into three constructs (management of the appropriation of social media, management of the operationalization of digital platforms and management of organizational agility) was used. The results showed that the management of social media appropriation and organizational agility promote the emergence and structuring of the dynamics of citizen collective intelligence. Then, the management of the operationalization of digital platforms is a real lever for the adaptation and resistance of the social innovation system. While the dynamics of collective intelligence increase the resilience of the social innovation system. However, the management of organizational agility has little significant contribution to citizen mobilization. This concerns the management of collective citizen intelligence, considered as a factor in the pooling of know-how which generates performance in social entrepreneurial innovation. The article can be useful to municipal councillors and department heads who will use it to improve citizen mobilization practices. While the government and its partners will find new directions to build the capacity of municipal services so that they are able to develop social innovation projects.
关于组织服务数字化转型的研究清楚地揭示了其有效性。然而,对职能数字化管理、公民动员和社会创新之间的联系却鲜有研究。甚至关于市政服务数字化管理有效性的研究也几乎不存在。为了揭示这一灰色地带,我们对乍得的市政议员和市政部门负责人进行了研究。采用了混合方法。她通过 15 次半结构化访谈和每次 210 份调查问卷,促进了数据的生成。采用的方法是将服务数字化管理解构为三个结构(社交媒体的使用管理、数字平台的运作管理和组织敏捷性管理)。结果表明,社会媒体使用管理和组织敏捷性管理促进了公民集体智慧动态的出现和结构化。那么,对数字平台运作的管理就是社会创新系统适应和抵抗的真正杠杆。而集体智慧的动力则增强了社会创新系统的韧性。然而,对组织灵活性的管理对公民动员的贡献不大。这涉及到公民集体智慧的管理问题,它被视为汇集专门技能的一个因素,而专门技能又能创造社会企业创新的绩效。这篇文章对市议员和部门负责人很有帮助,他们将利用这篇文章改进公民动员实践。同时,政府及其合作伙伴也将找到新的方向,建设市政服务能力,使其能够开发社会创新项目。
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引用次数: 0
Unlocking the Mystery of Taxes and Inflation 揭开税收与通货膨胀之谜
Pub Date : 2024-07-04 DOI: 10.5539/ibr.v17n4p51
M. K. Elshqirat
Inflation can be defined as rising in prices over time and imposing new taxes or even increasing the current rates of taxes may increase these prices leading to a higher inflation rate. The broad inquiry in this study was about the effect of imposing taxes for the first time on the inflation rates and the main objective was to develop a model that uses corporate tax, VAT, and other controlling variables to predict the inflation rates after imposing taxes. The inflation rate used in this study was measured by both consumer price index and GDP deflator. A quantitative methodology was followed to explore the main issues of the study using data of some of GCC countries including United Arab Emirates, Qatar, Oman, and Saudi Arabia, in addition to Jordan and covering different periods based on the availability of data. Collected data were analyzed using OLS regression. The results of the study showed that VAT is not a significant variable to predict inflation rate after its imposing while corporate tax is significant in one country (Oman) and only when the inflation rate is measured using the GDP deflator.
通货膨胀可定义为物价随着时间的推移而上涨,征收新税甚至提高现行税率都可能会提高物价,从而导致通货膨胀率上升。本研究的主要调查内容是首次征税对通货膨胀率的影响,主要目标是建立一个模型,利用公司税、增值税和其他控制变量来预测征税后的通货膨胀率。本研究中使用的通货膨胀率由消费者价格指数和 GDP 平减指数来衡量。为了探讨研究的主要问题,我们采用了定量方法,使用了海湾合作委员会一些国家的数据,包括阿拉伯联合酋长国、卡塔尔、阿曼和沙特阿拉伯,以及约旦,并根据数据的可用性涵盖了不同时期。收集的数据采用 OLS 回归法进行分析。研究结果表明,在征收增值税后,增值税不是预测通货膨胀率的重要变量,而公司税在一个国家(阿曼)是重要变量,并且只有在使用国内生产总值平减指数衡量通货膨胀率时才是重要变量。
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引用次数: 0
Process Model of Talent Management and Enterprise Competitiveness in Bosnia and Herzegovina 波斯尼亚和黑塞哥维那人才管理与企业竞争力的过程模型
Pub Date : 2024-06-05 DOI: 10.5539/ibr.v17n4p12
Ema Burić, Mirela Kljajić-Dervić
Talent management is an essential area within human resource management and has been increasingly receiving attention over the past several decades. The focus of talent management is on the most crucial employees within an enterprise. Therefore, it is vital to have a specialized and tailored management system for them to maximize business results. This paper addresses the connection between talent management and enterprise competitiveness. It aims to examine the relationship between these two variables within the business environment of Bosnia and Herzegovina. This paper significantly contributes to both theory and practice because it proposes a new, more comprehensive process model of talent management based on a detailed analysis and synthesis of all available scientific and research works. Following this, the paper tests the proposed model in practice and measures its success by examining enterprise competitiveness. The research was conducted on 101 service enterprises in Bosnia and Herzegovina in the second quarter of 2023. Managers of service enterprises involved in human resource management were surveyed. The questionnaire was formulated based on a combination of existing research in the specified fields. The data were subjected to correlation and regression analysis, and the research results were presented according to the previously set objectives and hypotheses. The research results showed that talent management is a significant predictor of competitive advantage. Additionally, a positive impact on competitiveness was confirmed for each individual group of talent management activities presented in the proposed process model.
人才管理是人力资源管理的一个重要领域,在过去几十年中日益受到重视。人才管理的重点是企业中最关键的员工。因此,为他们量身定做一套专门的管理系统,对实现业务成果最大化至关重要。本文探讨了人才管理与企业竞争力之间的联系。本文旨在研究波斯尼亚和黑塞哥维那商业环境中这两个变量之间的关系。 本文对理论和实践都有重大贡献,因为它在详细分析和综合所有现有科学和研究成果的基础上,提出了一个新的、更全面的人才管理过程模型。随后,本文在实践中检验了所提出的模式,并通过考察企业竞争力来衡量其成功与否。 这项研究是在 2023 年第二季度对波斯尼亚和黑塞哥维那的 101 家服务企业进行的。参与人力资源管理的服务企业管理人员接受了调查。调查问卷是在结合特定领域现有研究的基础上制定的。对数据进行了相关和回归分析,并根据之前设定的目标和假设提交了研究结果。 研究结果表明,人才管理是竞争优势的重要预测因素。此外,拟议流程模型中提出的每一组人才管理活动都对竞争力产生了积极影响。
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引用次数: 0
Sugarcane Burning: Why? 焚烧甘蔗:为什么?
Pub Date : 2024-06-05 DOI: 10.5539/ibr.v17n4p1
Sudarin Rodmanee, Aeumporn Loypradit, Chiraphorn Parnporm
The sugarcane harvesting practices of farmers pose a recurring problem of burning the sugarcane fields every year, leading to the release of PM 2.5, which is hazardous to health and a matter of concern for all parties involved. The objective of this research is to investigate the causes of sugarcane burning by farmers. Data is collected through participatory observation methods and group discussions with a sample group of farmers in the provinces with the highest incidents of sugarcane field fires, namely Nakhon Ratchasima, Kalasin, and Khon Kaen in the northeastern region of Thailand during the 2021/2022 production season. Content analysis techniques are employed to identify the reasons behind the behavior of burning sugarcane. The findings reveal that sugarcane burning has been a long-standing practice among farmers, and the prevalence of burning has increased due to a shortage of labor for sugarcane cutting. The available machinery for sugarcane cutting is insufficient and unsuitable for the farmers' fields. Farmers who burn sugarcane fields are aware of the health impacts and have benefited from the government's measures to address the issue of sugarcane field fires. However, it is observed that the quantity of burnt sugarcane still exceeds the government's target, because burning sugarcane is a cost-effective, convenient, and rapid method. It is found that penalizing farmers at a rate of 30 Baht per ton of burnt sugarcane and providing assistance at a rate of 120 Baht per ton of fresh-cut sugarcane does not sufficiently motivate farmers to change their sugarcane burning behavior.
农民在收割甘蔗时,每年都会出现焚烧甘蔗田的问题,导致 PM 2.5 的释放,对健康造成危害,引起各方关注。本研究旨在调查农民焚烧甘蔗的原因。在 2021/2022 年生产季节期间,通过参与式观察方法和小组讨论,在甘蔗田火灾发生率最高的府,即泰国东北部地区的呵叻府、加拉信府和孔敬府,对农民进行抽样调查,收集数据。研究采用了内容分析技术来确定甘蔗燃烧行为背后的原因。研究结果表明,焚烧甘蔗在农民中由来已久,由于砍蔗劳动力短缺,焚烧甘蔗的现象越来越普遍。现有的砍蔗机不足,不适合农民的蔗田。焚烧甘蔗田的农民意识到对健康的影响,并从政府解决甘蔗田火灾问题的措施中受益。然而,据观察,焚烧甘蔗的数量仍然超过了政府的目标,因为焚烧甘蔗是一种成本效益高、方便快捷的方法。研究发现,按每吨烧毁甘蔗 30 泰铢的标准对农民进行处罚,以及按每吨新砍甘蔗 120 泰铢的标准提供援助,并不能充分调动农民改变烧毁甘蔗行为的积极性。
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引用次数: 0
Research on the Impact of Digital Trade on Urban Carbon Emissions in China under the "Dual Carbon" Target 双碳 "目标下数字贸易对中国城市碳排放的影响研究
Pub Date : 2024-06-05 DOI: 10.5539/ibr.v17n4p24
Xinyue Wang, Haiying Ma, Rui-qi Li
After the "dual carbon" goal was put forward, low-carbon development has gradually become the focus of attention from all walks of life, and digital technology plays an important role in the process of helping carbon emission reduction. Digital trade, as an active field in international economy and trade, is of great significance to the economic growth of all countries and to deal with the problem of carbon emission reduction. This paper analyzes the transmission path of digital trade on urban carbon emission reduction in China from the theory of scale effect, structure effect and technological progress effect, and based on the panel data of 280 cities in China from 2011 to 2019, uses two-way fixed effect model to conduct regression analysis on the carbon emission reduction effect of digital trade. The study finds that China's digital trade development reduces urban carbon emission intensity, and the conclusion is still valid after the robustness test. Heterogeneity analyses show that the carbon emission reduction effect of digital trade varies in different regions in the East, West and Centre, as well as in regions with different degrees of carbon emissions. In terms of the transmission path, digital trade reduces regional carbon emission intensity by promoting scale effects, technological progress and industrial structure upgrading. Therefore, on the road of actively realizing the goal of "dual carbon", China should vigorously promote the development of international trade mode mainly represented by digital trade. At the same time, we fully recognize the heterogeneity of the impact of digital trade on carbon emissions, and adopt differentiated policies according to the different utility levels of digital trade on carbon emissions in different regions. This will narrow the "digital divide" between cities and help achieve China's "dual carbon" goal.
"双碳 "目标提出后,低碳发展逐渐成为社会各界关注的焦点,而数字技术在助力碳减排的过程中发挥着重要作用。数字贸易作为国际经济贸易中的活跃领域,对各国经济增长和应对碳减排问题具有重要意义。本文从规模效应、结构效应和技术进步效应理论出发,分析了数字贸易对我国城市碳减排的传导路径,并基于2011-2019年我国280个城市的面板数据,运用双向固定效应模型对数字贸易的碳减排效应进行回归分析。研究发现,中国数字贸易发展降低了城市碳排放强度,且经过稳健性检验后结论仍然成立。异质性分析表明,数字贸易的碳减排效应在东部、西部和中部不同地区以及碳排放程度不同的地区存在差异。从传导路径来看,数字贸易通过促进规模效应、技术进步和产业结构升级来降低区域碳排放强度。因此,在积极实现 "双碳 "目标的道路上,我国应大力推动以数字贸易为主要代表的国际贸易模式的发展。同时,充分认识到数字贸易对碳排放影响的异质性,根据不同地区数字贸易对碳排放效用水平的不同,采取差异化的政策。这将缩小城市间的 "数字鸿沟",有助于实现中国的 "双碳 "目标。
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引用次数: 0
The Impact of Non-Oil Exports on the Economic Growth in Saudi Arabia: An Empirical Analysis 非石油出口对沙特阿拉伯经济增长的影响:实证分析
Pub Date : 2024-05-20 DOI: 10.5539/ibr.v17n3p89
S. Khayat
This study aims to investigate the impact of non-oil exports on the economic growth of Saudi Arabia during the period 2000-2022. Since Saudi Arabia targets to transform their economy from dependence to the diversification of economic resources, it is important to evaluate the impact of non-oil exports on the gross domestic product (GDP) in the long run. This study used multivariate time series analysis, including Johansen-Juselius co-integration and Vector Error Correction Model to determine the long-run relationship between them. The findings of the study revealed that non-oil exports have a statistically significant impact on economic growth in the long run. However, oil exports have a negative relationship with economic growth in the long run. Moreover, it also observed that a real effective exchange rate negatively affects economic growth while gross capital formation has a positive impact on economic growth in the long run. It is recommended that the non-oil sectors should be considered as a prime concern regarding infrastructural development due to their instant return to the country and should provide loans at minimal or zero interest to support them in the effective production of non-oil exports. Moreover, also makes legislation in the favor of domestic and foreign stakeholders so that they can encourage them to invest in non-oil exports and expand the non-oil sector. 
本研究旨在探讨 2000-2022 年期间非石油出口对沙特阿拉伯经济增长的影响。由于沙特阿拉伯的目标是将其经济从依赖型转变为经济资源多样化,因此评估非石油出口对国内生产总值(GDP)的长期影响非常重要。本研究使用了多变量时间序列分析,包括约翰森-朱塞柳斯协整和向量误差修正模型,以确定两者之间的长期关系。研究结果表明,从长期来看,非石油出口对经济增长有显著的统计影响。然而,从长期来看,石油出口与经济增长呈负相关。此外,研究还发现,实际有效汇率对经济增长有负面影响,而资本形成总额对长期经济增长有积极影响。建议将非石油部门视为基础设施发展的首要关注点,因为它们能给国家带来即时回报,并应提供最低利息或零利息贷款,支持它们有效生产非石油出口产品。此外,还应制定有利于国内外利益攸关方的立法,以鼓励他们投资于非石油出口,扩大非石油部门。
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引用次数: 0
The Relationship between Cross-sectoral Partnership and Business Performance: Case of Bosnia and Herzegovina 跨部门伙伴关系与企业绩效之间的关系:波斯尼亚和黑塞哥维那案例
Pub Date : 2024-05-07 DOI: 10.5539/ibr.v17n3p40
Admir Čavalić, Dijana Husaković
The relationship between the civil and business sectors has intensified in the last few years, including cross-sectoral partnerships as part of corporate social responsibility. The authors examine the impact of these partnerships on the performance of 100 of the largest businesses in Bosnia and Herzegovina. Large companies were chosen because they are most likely to be involved with corporate social responsibility activities and cooperation with civil society organizations. Methodologically, the authors analyzed the effect of these partnerships on business performance using four Balanced Scorecard components - three non-financial and one financial performance. The research results show specific influences on non-financial business performance but not financial performance.
在过去几年中,民间和商业部门之间的关系得到了加强,包括作为企业社会责任一部分的跨部门伙伴关系。作者研究了这些伙伴关系对波斯尼亚和黑塞哥维那 100 家最大企业业绩的影响。之所以选择大公司,是因为它们最有可能参与企业社会责任活动并与民间社会组织合作。在方法论上,作者利用平衡计分卡的四个组成部分--三个非财务绩效和一个财务绩效--分析了这些伙伴关系对企业绩效的影响。研究结果表明,对非金融业务绩效有具体影响,但对金融绩效没有影响。
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引用次数: 0
Managing Earnings Management: A Framework of Standards, Governance and Ethics 管理收益管理:标准、治理和道德框架
Pub Date : 2024-05-07 DOI: 10.5539/ibr.v17n3p48
Mohammad K. Shbeilat
Manipulating earnings to superficially represent financial reports is a flagrant violation of management's assertions about the fairness of financial statements. Therefore, auditors have developed objectives to counter management assertions to ensure that financial reporting is credible and free from earnings management practices (EMP).  This study examines the role of an integrated system of auditing standards and corporate governance surrounded by a framework of ethical values and principles in reducing EMP through the use of a sequential explanatory mixed method. Through this approach, the results obtained from 131 surveys were used as input for the interviews to add a more in-depth understanding of this phenomenon and find fruitful ways to reduce EMP. The results revealed that management's assertion on “accuracy, valuation and allocation” was most involved in EMP, thus, requiring a high degree of exercising professional skepticism. While “objectivity” was the ethical principle most respected by auditors, the results showed that the most serious threat to auditor independence that poses a challenge to the audit profession is the threat of intimidation. Moreover, the study showed that exercising the supervisory role in holding management accountable and following up on the work of auditors to uncover EMP requires real independence of the audit committee from the executive members. The findings have implications for economic policymakers in emerging countries where the sustainability of the audit profession and public companies is critical to economic development and stability. The study provides insights and guidance in mapping corporate governance for the future and benefiting from the experiences of developed countries as outlined in the study’s conclusion.
操纵收益以肤浅地表现财务报告是对管理层关于财务报表公允性的断言的公然违背。因此,审计师制定了反驳管理层断言的目标,以确保财务报告的可信度,避免出现收益管理行为(EMP)。 本研究通过使用顺序解释混合法,研究了由道德价值观和原则框架所围绕的审计准则和公司治理综合体系在减少 EMP 方面的作用。通过这种方法,从 131 项调查中获得的结果被用作访谈的输入,以增加对这一现象的更深入了解,并找到减少 EMP 的有效方法。 结果显示,管理层对 "准确性、估价和分配 "的主张在 EMP 中涉及最多,因此需要高度的专业怀疑精神。虽然 "客观性 "是审计师最尊重的道德原则,但研究结果表明,对审计师独立性构成挑战的最严重威胁是恐吓威胁。此外,研究还表明,要发挥监督作用,让管理层承担责任,并跟进审计师的工作以揭露 EMP,就需要审计委员会真正独立于执行成员。研究结果对新兴国家的经济决策者具有启示意义,在这些国家,审计行业和上市公司的可持续性对经济发展和稳定至关重要。正如研究结论所概述的那样,本研究为规划未来的公司治理以及从发达国家的经验中获益提供了见解和指导。
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引用次数: 0
Brand Building in Mexican Small Business: Empirical Evidence 墨西哥小企业的品牌建设:经验证据
Pub Date : 2024-05-07 DOI: 10.5539/ibr.v17n3p29
Raymundo Juárez-del Toro, Víctor Manuel Molina-Morejón, Gonzalo Maldonado-Guzmán
Brand building is a relatively recent construct in marketing literature and is considered one of the essential factors in small and medium-sized businesses (SMEs), which improves business results and best SMEs market performance. Furthermore, the few studies published on brand building have mostly focused on large companies, and only a few studies have focused on SMEs. Therefore, using a sample of 300 small companies and applying a questionnaire to SMEs managers during February to April 2020, and using a structural equation model, the objective of this empirical study is, in one hand, the analysis of the effects of brand building on SMEs and, on other hand, offer a guide so that SMEs in Mexico can start building their brand. The results obtained show that goals and benefits, resources, internal cooperation, and external cooperation have significant positive effects on the construction of the brand of SMEs.
在营销文献中,品牌建设是一个相对较新的概念,被认为是中小型企业(SMEs)的基本要素之一,它能改善企业的经营业绩,提高中小企业的市场表现。此外,为数不多的关于品牌建设的研究大多集中于大型企业,只有少数研究关注中小企业。因此,本实证研究以 300 家小型企业为样本,在 2020 年 2 月至 4 月期间对中小企业经理进行了问卷调查,并采用了结构方程模型,其目的一方面是分析品牌建设对中小企业的影响,另一方面是为墨西哥的中小企业开始品牌建设提供指导。研究结果表明,目标和利益、资源、内部合作和外部合作对中小企业的品牌建设具有显著的积极影响。
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引用次数: 0
Drivers and Impact of Intention to Adopt Online Purchases: The Moderating Effects of Cultural Values 采用网上购物意向的驱动因素和影响:文化价值观的调节作用
Pub Date : 2024-05-07 DOI: 10.5539/ibr.v17n3p69
Alphonse Mefoute Badiang, E. S. Nkwei
This study examines the factors determining the adoption of online purchases among customers and the influence of cultural variables in an African context. The research is based on a combination of IS/IT theories and models about the adoption of online purchases. The hypotheses are tested using structural equation modeling (PLS-SEM) on a sample of 446 individuals. The findings show that rational perception variables drive users' intention to adopt online purchases; cultural values in Africa affect online purchases. Customers who value physical interaction with the product are more likely to make online purchases, primarily for hedonic reasons, and the relationship between utilitarian expectation and purchase intention depends on the level of conformity to the group and the effect of intention to adopt online purchases on repeat purchase intention is positive and stronger among consumers with low group conformity. The implications and limitations of the research are explained.
本研究探讨了决定客户采用网上购物的因素,以及在非洲背景下文化变量的影响。本研究结合了 IS/IT 理论和有关采用网上购物的模型。在 446 个样本中使用结构方程模型(PLS-SEM)对假设进行了检验。研究结果表明,理性认知变量推动了用户采用网上购物的意愿;非洲的文化价值观影响了网上购物。重视与产品的实际互动的顾客更有可能进行网购,主要是出于享乐主义的原因;功利期望与购买意向之间的关系取决于对群体的顺从程度,采用网购的意向对重复购买意向的影响是正向的,对群体顺从程度低的消费者的影响更大。本研究的意义和局限性也得到了解释。
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引用次数: 0
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International Business Research
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