Heather Moulaison-Sandy, André G. Wenzel, Jane Hammons, J. Ferguson, R. Davis, E. Cahoy, Marianne Ryan, Laura DeLancey, Susann deVries, Adebowale Jeremy Adetayo, O. Adeleke, E. Lateef, Marijel Melo, K. Hirsh, Laura March, Sarah Rose Fitzgerald, Sarah C Hutton, Rebecca Reznik-Zellen, C. Barlow, William D. Oldham, Dickson K. W. Chiu, Spear Wing Sze Wong, Mayumi Miyaoka, Rebecca Toolsidass, Michael Magee
Abstract:This conceptual article considers data used in the humanities and the human sciences, which are fundamentally different from data in other disciplines, such as the sciences or medicine. Data in the humanities are, however, equally important to study and understand. Humanists and others studying human artifacts often face the dual challenge of both using primary source records (or evidentiary) data and creating records data—non-computational, nonexperimental data, such as those found in manuscripts, websites, and social media. This process generates a complex research data ecosystem that has not previously been studied in the library and information science literature. To support records data work effectively, academic librarians must recognize the nature of the humanities and human sciences data ecosystem and must work with researchers accordingly.
{"title":"The Records Data Ecosystem in Humanities and Human Sciences Scholarship","authors":"Heather Moulaison-Sandy, André G. Wenzel, Jane Hammons, J. Ferguson, R. Davis, E. Cahoy, Marianne Ryan, Laura DeLancey, Susann deVries, Adebowale Jeremy Adetayo, O. Adeleke, E. Lateef, Marijel Melo, K. Hirsh, Laura March, Sarah Rose Fitzgerald, Sarah C Hutton, Rebecca Reznik-Zellen, C. Barlow, William D. Oldham, Dickson K. W. Chiu, Spear Wing Sze Wong, Mayumi Miyaoka, Rebecca Toolsidass, Michael Magee","doi":"10.1353/pla.2023.0000","DOIUrl":"https://doi.org/10.1353/pla.2023.0000","url":null,"abstract":"Abstract:This conceptual article considers data used in the humanities and the human sciences, which are fundamentally different from data in other disciplines, such as the sciences or medicine. Data in the humanities are, however, equally important to study and understand. Humanists and others studying human artifacts often face the dual challenge of both using primary source records (or evidentiary) data and creating records data—non-computational, nonexperimental data, such as those found in manuscripts, websites, and social media. This process generates a complex research data ecosystem that has not previously been studied in the library and information science literature. To support records data work effectively, academic librarians must recognize the nature of the humanities and human sciences data ecosystem and must work with researchers accordingly.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"38 1","pages":"1 - 109 - 111 - 144 - 145 - 168 - 169 - 195 - 197 - 214 - 22 - 23 - 33 - 35 - 43 - 45 - 6 - 65 - 67"},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89499438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract:Despite the popularity of mobile and digital technologies, physical collections still have high user demand in academic libraries and grow continuously. With renovation projects providing more studying and collaboration space, efforts to relocate materials to storage facilities are necessary for major libraries. With the change in student information needs and preferences, it is essential to reinvestigate their behavior and preferences for the use of physical resources and remote storage items. An online survey was conducted in a major international comprehensive university in Hong Kong, China, to explore these questions. Statistical tests were also performed to compare the difference between undergraduate and postgraduate students, as well as those with versus those without experience requesting items from storage.
{"title":"Reevaluating Remote Library Storage in the Digital Age: A Comparative Study","authors":"Dickson K. W. Chiu, Spear Wing Sze Wong","doi":"10.1353/pla.2023.0009","DOIUrl":"https://doi.org/10.1353/pla.2023.0009","url":null,"abstract":"Abstract:Despite the popularity of mobile and digital technologies, physical collections still have high user demand in academic libraries and grow continuously. With renovation projects providing more studying and collaboration space, efforts to relocate materials to storage facilities are necessary for major libraries. With the change in student information needs and preferences, it is essential to reinvestigate their behavior and preferences for the use of physical resources and remote storage items. An online survey was conducted in a major international comprehensive university in Hong Kong, China, to explore these questions. Statistical tests were also performed to compare the difference between undergraduate and postgraduate students, as well as those with versus those without experience requesting items from storage.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"30 14 1","pages":"109 - 89"},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76796280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract:This article considers the role of teaching and learning departments within academic libraries and how they may differ from reference and instruction departments. The author used website analysis to profile and compare the two types of departments across multiple institutions. Initial findings indicate that the two have several roles in common, but that teaching and learning departments tend to be smaller and more likely consist primarily of functional specialists rather than subject specialists. The findings provide insight into several issues relevant to academic libraries, including how library organizational structures may be changing to support the evolving needs of their institutions.
{"title":"A Profile of Teaching and Learning Departments in ARL Libraries","authors":"Jane Hammons","doi":"10.1353/pla.2023.0001","DOIUrl":"https://doi.org/10.1353/pla.2023.0001","url":null,"abstract":"Abstract:This article considers the role of teaching and learning departments within academic libraries and how they may differ from reference and instruction departments. The author used website analysis to profile and compare the two types of departments across multiple institutions. Initial findings indicate that the two have several roles in common, but that teaching and learning departments tend to be smaller and more likely consist primarily of functional specialists rather than subject specialists. The findings provide insight into several issues relevant to academic libraries, including how library organizational structures may be changing to support the evolving needs of their institutions.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"1 1","pages":"111 - 144"},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90608335","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Building Bibliodiversity","authors":"Marianne Ryan","doi":"10.1353/pla.2022.0040","DOIUrl":"https://doi.org/10.1353/pla.2022.0040","url":null,"abstract":"","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"7 1","pages":"777 - 781"},"PeriodicalIF":1.2,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78499869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract:This case study discusses the implementation of formal organizational learning activities at the Richard G. Trefry Library, which serves the American Public University System, an accredited, for-profit, asynchronous institution of higher education. Discussed are the challenges and solutions throughout the implementation processes along with the issues faced by a virtual library staffed with a distributed workforce. Practical pointers on implementing a virtual peer-to-peer learning webinar series are included in the Appendix. This paper also addresses a gap in the literature representing organizational learning at virtual, for-profit academic libraries.
摘要:本案例研究探讨了Richard G. Trefry图书馆正式组织学习活动的实施情况，该图书馆为美国公立大学系统服务，是一所经过认证的营利性非同步高等教育机构。讨论了整个实现过程中的挑战和解决方案，以及由分布式工作人员组成的虚拟图书馆所面临的问题。附录中包含了实现虚拟点对点学习网络研讨会系列的实用指针。本文还解决了文献中代表虚拟营利性学术图书馆组织学习的空白。
{"title":"Organizational Learning for a Distributed Workforce at a Virtual, For-Profit Library","authors":"A. Smith, Beth R. Cook","doi":"10.1353/pla.2022.0043","DOIUrl":"https://doi.org/10.1353/pla.2022.0043","url":null,"abstract":"Abstract:This case study discusses the implementation of formal organizational learning activities at the Richard G. Trefry Library, which serves the American Public University System, an accredited, for-profit, asynchronous institution of higher education. Discussed are the challenges and solutions throughout the implementation processes along with the issues faced by a virtual library staffed with a distributed workforce. Practical pointers on implementing a virtual peer-to-peer learning webinar series are included in the Appendix. This paper also addresses a gap in the literature representing organizational learning at virtual, for-profit academic libraries.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"52 363 1","pages":"811 - 821"},"PeriodicalIF":1.2,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83740289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract:The experience of COVID-19 has prompted a reckoning within both special collections and the larger library community about how we do our work. This article provides some thoughts about the "new normal" of working in the COVID-19 era. It shares some informal conversations with colleagues as well as guides to sources for further reflection.
{"title":"Rarely Disrupted: Pandemic-Informed Special Collections","authors":"Beth M. Whittaker, L. Thomas","doi":"10.1353/pla.2022.0041","DOIUrl":"https://doi.org/10.1353/pla.2022.0041","url":null,"abstract":"Abstract:The experience of COVID-19 has prompted a reckoning within both special collections and the larger library community about how we do our work. This article provides some thoughts about the \"new normal\" of working in the COVID-19 era. It shares some informal conversations with colleagues as well as guides to sources for further reflection.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"38 1","pages":"783 - 796"},"PeriodicalIF":1.2,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88604850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract:This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a Content Strategy Maturity Model for Academic Libraries, reflecting participants' comments regarding planning, creation, delivery, governance, and user experience, provides a means to address these challenges flexibly within an institution's culture, resources, and circumstances. Participants also discuss the purpose of the library website and impact of the COVID-19 pandemic.
{"title":"Web Content Strategy in Academic Libraries: Methods and Maturity","authors":"Courtney McDonald, H. Burkhardt","doi":"10.1353/pla.2022.0050","DOIUrl":"https://doi.org/10.1353/pla.2022.0050","url":null,"abstract":"Abstract:This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a Content Strategy Maturity Model for Academic Libraries, reflecting participants' comments regarding planning, creation, delivery, governance, and user experience, provides a means to address these challenges flexibly within an institution's culture, resources, and circumstances. Participants also discuss the purpose of the library website and impact of the COVID-19 pandemic.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"9 1","pages":"1033 - 995"},"PeriodicalIF":1.2,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87403775","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jacqueline L. Freeman, Karen E. Downing, Claire A. Myers, Allison Thorsen, J. York, Joseph Muller, E. Yakel
Abstract:Librarians continually seek innovative ways to integrate library expertise and resources into campus research endeavors. Although qualitative research has grown across disciplines, researchers using these methods often receive little campus-based support. The authors investigate this shortfall in support of qualitative researchers through interviews and a survey with respondents from a range of academic disciplines to better understand the challenges these scholars face. Findings suggest researchers who use qualitative methods employ make-do and expedient means to gather expertise from colleagues within their professional networks. They have multiple unmet needs and would welcome the opportunity to participate in groups of fellow practitioners to advance their skills. The authors propose and explore the communities of practice model, wherein participants gather to learn from one another around an area of common interest. This model offers a way for libraries to provide needed leadership and support for qualitative researchers. Librarians, in their roles as liaisons, domain specialists, and curators of methodology texts, are in prime position to foster collaborations between researchers who have or need qualitative research skills.
{"title":"Fostering Collaboration by Leading Communities of Practice","authors":"Jacqueline L. Freeman, Karen E. Downing, Claire A. Myers, Allison Thorsen, J. York, Joseph Muller, E. Yakel","doi":"10.1353/pla.2022.0048","DOIUrl":"https://doi.org/10.1353/pla.2022.0048","url":null,"abstract":"Abstract:Librarians continually seek innovative ways to integrate library expertise and resources into campus research endeavors. Although qualitative research has grown across disciplines, researchers using these methods often receive little campus-based support. The authors investigate this shortfall in support of qualitative researchers through interviews and a survey with respondents from a range of academic disciplines to better understand the challenges these scholars face. Findings suggest researchers who use qualitative methods employ make-do and expedient means to gather expertise from colleagues within their professional networks. They have multiple unmet needs and would welcome the opportunity to participate in groups of fellow practitioners to advance their skills. The authors propose and explore the communities of practice model, wherein participants gather to learn from one another around an area of common interest. This model offers a way for libraries to provide needed leadership and support for qualitative researchers. Librarians, in their roles as liaisons, domain specialists, and curators of methodology texts, are in prime position to foster collaborations between researchers who have or need qualitative research skills.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"1 1","pages":"943 - 974"},"PeriodicalIF":1.2,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89800321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract:As academic libraries prioritize accessibility for all individuals, they have carried out transformations of their physical and virtual spaces. For example, they have purchased new hardware, software, and furniture; adjusted websites for screen readers; modified handouts used in instruction; and advocated for change with vendors of leased and purchased content. Whether driven by campus mandates, state regulations, lawsuits, or more proactive motives, libraries have reviewed and improved the delivery of their content to better serve the needs of all users. Several surveys cover the disability and accessibility services available at libraries and how they have changed over time, but few studies examine who within the library provides support to users and how changes in campus and state requirements impact the delivery of these services. This article summarizes the results of a survey of Association of Research Libraries (ARL) institutions in October 2020 related to what services the library provides, whether they have changed due to campus or state requirements, which positions within libraries provide support, and what the impetus was for offering services. The authors also discuss implications for scalable support of disability and accessibility services at university libraries.
{"title":"Accessibility and Disability Services for Libraries: A Survey of Large, Research-Intensive Institutions","authors":"M. M. Longmeier, Anita K. Foster","doi":"10.1353/pla.2022.0044","DOIUrl":"https://doi.org/10.1353/pla.2022.0044","url":null,"abstract":"Abstract:As academic libraries prioritize accessibility for all individuals, they have carried out transformations of their physical and virtual spaces. For example, they have purchased new hardware, software, and furniture; adjusted websites for screen readers; modified handouts used in instruction; and advocated for change with vendors of leased and purchased content. Whether driven by campus mandates, state regulations, lawsuits, or more proactive motives, libraries have reviewed and improved the delivery of their content to better serve the needs of all users. Several surveys cover the disability and accessibility services available at libraries and how they have changed over time, but few studies examine who within the library provides support to users and how changes in campus and state requirements impact the delivery of these services. This article summarizes the results of a survey of Association of Research Libraries (ARL) institutions in October 2020 related to what services the library provides, whether they have changed due to campus or state requirements, which positions within libraries provide support, and what the impetus was for offering services. The authors also discuss implications for scalable support of disability and accessibility services at university libraries.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"110 1","pages":"823 - 853"},"PeriodicalIF":1.2,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87018055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract:To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semi-structured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff behavior and service quality. Findings indicated that the statement indeed helped staff cultivate a shared understanding, that public service leaders displayed a macro-level understanding of how a statement influences their service culture, and that there is no agreed-upon model for implementation.
{"title":"Service Philosophy Statements in Practice: Motivation, Authorship, and Impact","authors":"P. Moffett, William H. Weare","doi":"10.1353/pla.2022.0049","DOIUrl":"https://doi.org/10.1353/pla.2022.0049","url":null,"abstract":"Abstract:To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semi-structured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff behavior and service quality. Findings indicated that the statement indeed helped staff cultivate a shared understanding, that public service leaders displayed a macro-level understanding of how a statement influences their service culture, and that there is no agreed-upon model for implementation.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":"86 1","pages":"975 - 994"},"PeriodicalIF":1.2,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84029379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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