Pub Date : 2023-09-05DOI: 10.37467/revtechno.v15.5111
Washington Melvin Lira Camargo, Glenn Alberto Lozano Zanelly, Aristides Hurtado Concha, Maria Marleny Rivera Gonzales, Ana Maria Zamalloa Torres, Zoila Rosa Lira Camargo
The objective of this research work was to determine the effectiveness of sheltered homes in global functioning according to the HoNOS scale. Methodology, is of a quantitative, quasi-experimental type of research.The research discusses with Herrera et al (2018), finding improvement in functionality in the patients of the Protected Homes. Conclusion, global functioning of the residents improved from 15 points on average in the pre-test of the patients to 5 in the post-test, evidencing an improvement in global functioning.
{"title":"Protected homes, according to the HoNOS scale, in patients with psychiatric disorders,2022","authors":"Washington Melvin Lira Camargo, Glenn Alberto Lozano Zanelly, Aristides Hurtado Concha, Maria Marleny Rivera Gonzales, Ana Maria Zamalloa Torres, Zoila Rosa Lira Camargo","doi":"10.37467/revtechno.v15.5111","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5111","url":null,"abstract":"The objective of this research work was to determine the effectiveness of sheltered homes in global functioning according to the HoNOS scale. Methodology, is of a quantitative, quasi-experimental type of research.The research discusses with Herrera et al (2018), finding improvement in functionality in the patients of the Protected Homes. Conclusion, global functioning of the residents improved from 15 points on average in the pre-test of the patients to 5 in the post-test, evidencing an improvement in global functioning.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"36 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91303051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.37467/revtechno.v15.5094
Karina Gámez Gámez, Virginia Guadalupe López Torres
The world of work is characterized by the diversity (racial and ethnic, gender, generational and age, religious and spiritual, disability, socioeconomic and sexual orientation) of people that converge in it, a characteristic that represents a management opportunity to create effective teams, recognizing that diversity can generate competitive advantages. Considering this reality, the objective is to develop a questionnaire to measure diversity management based on an empirical model designed with the variables internal management of cultural diversity, tolerance to diversity, equality and respect, labour equity, integration, selection, intercultural communication and communication.
{"title":"Agricultural Personnel Diversity Management Scale: Design, reliability and validity","authors":"Karina Gámez Gámez, Virginia Guadalupe López Torres","doi":"10.37467/revtechno.v15.5094","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5094","url":null,"abstract":"The world of work is characterized by the diversity (racial and ethnic, gender, generational and age, religious and spiritual, disability, socioeconomic and sexual orientation) of people that converge in it, a characteristic that represents a management opportunity to create effective teams, recognizing that diversity can generate competitive advantages. Considering this reality, the objective is to develop a questionnaire to measure diversity management based on an empirical model designed with the variables internal management of cultural diversity, tolerance to diversity, equality and respect, labour equity, integration, selection, intercultural communication and communication.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75384130","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.37467/revtechno.v15.5096
Marcelo Eduardo Sánchez Salazar, José Fernando López Aguirre, María Gabriela Tobar Ruiz, Sandra Patricia Jácome Tamayo
The Organic Law of Popular and Solidarity Economy (LOEPS), in the second general provision determines that the organizations subject to this law, will incorporate to their management reports the SOCIAL BALANCE SHEET (BS); the research aims to demonstrate the level of compliance with the principles and social objectives regulated in article 4 and 21 of the LOEPS, the research analyzed the social balance sheets of 382 organizations domiciled in the provinces of zone 3 of Ecuador, of the group "transport cooperatives". The interviews with managers and the documentary review generated results on macro dimensions of the BS.
{"title":"Social balance as an axis of development and management in transportation cooperatives in zone 3 of Ecuador","authors":"Marcelo Eduardo Sánchez Salazar, José Fernando López Aguirre, María Gabriela Tobar Ruiz, Sandra Patricia Jácome Tamayo","doi":"10.37467/revtechno.v15.5096","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5096","url":null,"abstract":"The Organic Law of Popular and Solidarity Economy (LOEPS), in the second general provision determines that the organizations subject to this law, will incorporate to their management reports the SOCIAL BALANCE SHEET (BS); the research aims to demonstrate the level of compliance with the principles and social objectives regulated in article 4 and 21 of the LOEPS, the research analyzed the social balance sheets of 382 organizations domiciled in the provinces of zone 3 of Ecuador, of the group \"transport cooperatives\". The interviews with managers and the documentary review generated results on macro dimensions of the BS.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78614222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.37467/revtechno.v15.5099
M. A. J. Paredes-Pérez, Antonio Eleodoro Palomino-Crispin, Miguel Angel Ramírez-Arellano, Victor Renzo Cardenas-Tapia, Daniela Isabel Dayan Ortega-Révolo, Rubén Darío Alania-Contreras
The COVID-19 crisis and the political conflicts in Peru affected tourism activity, generating psychosocial risks. The objective of the study was to establish the relationship between positive mental health and occupational burnout in employees of the tourism sector in Junín. The approach was quantitative, basic type, correlational level, non-experimental design, cross-sectional descriptive correlational. The sample consisted of 384 collaborators, and the Positive Mental Health Scale and the Occupational Burnout Scale were applied. The results showed an inverse (Kendall's Tau b = -.738) and significant (p-value < .00) correlation between both variables. It is concluded that the better mental health, the less occupational burnout.
2019冠状病毒病危机和秘鲁的政治冲突影响了旅游活动,产生了社会心理风险。本研究的目的是建立Junín旅游部门员工积极心理健康与职业倦怠的关系。方法为定量、基本型、相关水平、非实验设计、横断面描述性相关。样本包括384名合作者,采用积极心理健康量表和职业倦怠量表。结果显示两个变量之间呈负相关(Kendall's Tau b = -.738)和显著相关(p值< .00)。心理健康状况越好,职业倦怠程度越低。
{"title":"Positive mental health and occupational burnout in the tourism sector in Peru","authors":"M. A. J. Paredes-Pérez, Antonio Eleodoro Palomino-Crispin, Miguel Angel Ramírez-Arellano, Victor Renzo Cardenas-Tapia, Daniela Isabel Dayan Ortega-Révolo, Rubén Darío Alania-Contreras","doi":"10.37467/revtechno.v15.5099","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5099","url":null,"abstract":"The COVID-19 crisis and the political conflicts in Peru affected tourism activity, generating psychosocial risks. The objective of the study was to establish the relationship between positive mental health and occupational burnout in employees of the tourism sector in Junín. The approach was quantitative, basic type, correlational level, non-experimental design, cross-sectional descriptive correlational. The sample consisted of 384 collaborators, and the Positive Mental Health Scale and the Occupational Burnout Scale were applied. The results showed an inverse (Kendall's Tau b = -.738) and significant (p-value < .00) correlation between both variables. It is concluded that the better mental health, the less occupational burnout.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"42 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77671245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.37467/revtechno.v15.5112
Víctor Arroyo Quiñonez, María Elizabeth CANCHINGRE BONE, Sara Elizabeth Tenorio Segura, Enma Elena ESPINOZA ECHEVERRÍA
This article addresses the case of Afro-descendants in the Rio Santiago Cayapas Commune, Ecuador. Chapter I contextualizes Esmeraldas within the Chocó Biogeographic region. Chapter II analyzes the history from African slaves to the resistance stronghold. Chapter III explores how the resource-rich Rio Santiago Cayapas Commune faces state-driven displacement, logging industry, oil palm agriculture, and mining, prioritizing resource exploitation, impacting local communities. Logging, oil palm, and mining lead to deforestation, territory loss, conflicts, and environmental degradation, straining life in the Rio Santiago Cayapas Commune.
{"title":"Challenges of the black communities; the conservation of the Santiago Cayapas river commune","authors":"Víctor Arroyo Quiñonez, María Elizabeth CANCHINGRE BONE, Sara Elizabeth Tenorio Segura, Enma Elena ESPINOZA ECHEVERRÍA","doi":"10.37467/revtechno.v15.5112","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5112","url":null,"abstract":"This article addresses the case of Afro-descendants in the Rio Santiago Cayapas Commune, Ecuador. Chapter I contextualizes Esmeraldas within the Chocó Biogeographic region. Chapter II analyzes the history from African slaves to the resistance stronghold. Chapter III explores how the resource-rich Rio Santiago Cayapas Commune faces state-driven displacement, logging industry, oil palm agriculture, and mining, prioritizing resource exploitation, impacting local communities. Logging, oil palm, and mining lead to deforestation, territory loss, conflicts, and environmental degradation, straining life in the Rio Santiago Cayapas Commune.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"2 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84283973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.37467/revtechno.v15.5103
Karla Haydeé Ortíz Palafox, Andrés Valdez Zepeda, César Omar Mora Pérez, Jorge Lozoya Arandia
Natural disasters occur and management must adjust to the reality and needs that arise. The research analyzed Technologies, Government Communication and Uncertainty Management in Disaster Cases: The Case of Landslides and Floods, particularly the role played by government communication in the disaster that occurred in the municipality of San Gabriel in the state of Jalisco, on June 2, 2019. The methodology used was a case study and also of a descriptive nature, studying the case of landslides and floods generated by an avalanche of mud, water, stones and tree trunks that invaded a large part of the municipal seat of San Gabriel, located in the south of the state of Jalisco Mexico and caused the loss of five human lives.
{"title":"Technologies, Government Communication and Uncertainty Management in Natural Disaster Situations","authors":"Karla Haydeé Ortíz Palafox, Andrés Valdez Zepeda, César Omar Mora Pérez, Jorge Lozoya Arandia","doi":"10.37467/revtechno.v15.5103","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5103","url":null,"abstract":"Natural disasters occur and management must adjust to the reality and needs that arise. The research analyzed Technologies, Government Communication and Uncertainty Management in Disaster Cases: The Case of Landslides and Floods, particularly the role played by government communication in the disaster that occurred in the municipality of San Gabriel in the state of Jalisco, on June 2, 2019. The methodology used was a case study and also of a descriptive nature, studying the case of landslides and floods generated by an avalanche of mud, water, stones and tree trunks that invaded a large part of the municipal seat of San Gabriel, located in the south of the state of Jalisco Mexico and caused the loss of five human lives.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"7 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82145987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.37467/revtechno.v15.5102
Angel Luis Moreno Briones, María Elena Vera Gordillo, Ginger Cecilia Navarrete Mendieta, María Guamán Coronel, Diana Cecilia Guamán Coronel
Society is experiencing a process of change, which impacts on the formation of citizens; the professional teaching identity is related to a behavior of improvement, which drags with it to the progress of its environment, it is necessary to understand the conceptualized, of the professional teaching identity to determine the theoretical conceptions on the professional teaching identity through a literature review. A literature review was conducted to determine the theoretical conceptions of the teaching professional identity, through the search of articles in different platforms, 23 articles were analyzed, between 2017 to 2022.
{"title":"The Professional Identity of University Teachers","authors":"Angel Luis Moreno Briones, María Elena Vera Gordillo, Ginger Cecilia Navarrete Mendieta, María Guamán Coronel, Diana Cecilia Guamán Coronel","doi":"10.37467/revtechno.v15.5102","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5102","url":null,"abstract":"Society is experiencing a process of change, which impacts on the formation of citizens; the professional teaching identity is related to a behavior of improvement, which drags with it to the progress of its environment, it is necessary to understand the conceptualized, of the professional teaching identity to determine the theoretical conceptions on the professional teaching identity through a literature review. A literature review was conducted to determine the theoretical conceptions of the teaching professional identity, through the search of articles in different platforms, 23 articles were analyzed, between 2017 to 2022.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"28 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78849486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.37467/revtechno.v15.5101
Sofía Georgina Lovato Torres, Marjorie Marcela Acosta Véliz, José Manuel Asanza Moreira, Gissela Monserrate Saltos Santana
The objective of this study is to analyze the impact of marketing strategies on customer service. The research was conducted with a quantitative, descriptive and cross-sectional approach, and a survey was used as a research technique. Probabilistic sampling was applied to select a group of microenterprises in the cities of Guayaquil and La Libertad. The most important results reveal that the quality of customer service is essential, being considered part of the marketing strategies that allow economic development and therefore a better positioning in the market, for this reason it is essential to continue with its application; that is, it is necessary to continue training the staff as a strategy for strengthening continuous improvement, in order to meet the management indicators and business objectives.
{"title":"Impact of digital marketing on customer service in commercial microenterprises in Guayaquil and La Libertad.","authors":"Sofía Georgina Lovato Torres, Marjorie Marcela Acosta Véliz, José Manuel Asanza Moreira, Gissela Monserrate Saltos Santana","doi":"10.37467/revtechno.v15.5101","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5101","url":null,"abstract":"The objective of this study is to analyze the impact of marketing strategies on customer service. The research was conducted with a quantitative, descriptive and cross-sectional approach, and a survey was used as a research technique. Probabilistic sampling was applied to select a group of microenterprises in the cities of Guayaquil and La Libertad. The most important results reveal that the quality of customer service is essential, being considered part of the marketing strategies that allow economic development and therefore a better positioning in the market, for this reason it is essential to continue with its application; that is, it is necessary to continue training the staff as a strategy for strengthening continuous improvement, in order to meet the management indicators and business objectives.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"90 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80423429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.37467/revtechno.v15.5097
José Luis López Salazar, José Fernando López Aguirre, Juan Carlos Pomaquero Yuquilema, Jorge Antonio Vasco Vasco
A company with a strategic vision oriented towards business relationships seeks to adopt tools that help it achieve this goal. One of these tools could be Customer Relationship Management (CRM), which places the employee at the center of the organization, thus improving employee satisfaction and engagement. This, in turn, leads to optimized profitability and increased productivity in any type of business. Despite the existence of previous research on this topic, it is still necessary to deepen the analysis of the implications of the implementation of CRM tools.
{"title":"Implementation strategies of a crm system from an endomarketing perspective to foster positive organizational behavior","authors":"José Luis López Salazar, José Fernando López Aguirre, Juan Carlos Pomaquero Yuquilema, Jorge Antonio Vasco Vasco","doi":"10.37467/revtechno.v15.5097","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5097","url":null,"abstract":"A company with a strategic vision oriented towards business relationships seeks to adopt tools that help it achieve this goal. One of these tools could be Customer Relationship Management (CRM), which places the employee at the center of the organization, thus improving employee satisfaction and engagement. This, in turn, leads to optimized profitability and increased productivity in any type of business. Despite the existence of previous research on this topic, it is still necessary to deepen the analysis of the implications of the implementation of CRM tools.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"49 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89636884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.37467/revtechno.v15.5110
Miriam Janet Cervantes López, Guadalupe Esmeralda Rivera García, Juan Carlos Ramírez Vázquez, Arturo Llanes Castillo, Jaime Cruz Casados
The objective of this research is to evaluate the usability of a telemedicine system developed by the authors through the RUP (Rational Unified Process) methodology, since it is a rigorous method whose purpose is to ensure the production of high-quality software. Usability was evaluated by a group of experts using an instrument based on the Nielsen heuristic rules model. The results indicate that the usability is between "very good" and "excellent" so it is very acceptable. However, some items with low value were presented as recognition before I remember, derived from the fact that the links of the system are not easily identified by the user, therefore, derived from the above, the corresponding improvements will be made.
{"title":"Evaluation of the usability of the usability of a medical assistance software applying heuristic rules","authors":"Miriam Janet Cervantes López, Guadalupe Esmeralda Rivera García, Juan Carlos Ramírez Vázquez, Arturo Llanes Castillo, Jaime Cruz Casados","doi":"10.37467/revtechno.v15.5110","DOIUrl":"https://doi.org/10.37467/revtechno.v15.5110","url":null,"abstract":"The objective of this research is to evaluate the usability of a telemedicine system developed by the authors through the RUP (Rational Unified Process) methodology, since it is a rigorous method whose purpose is to ensure the production of high-quality software. Usability was evaluated by a group of experts using an instrument based on the Nielsen heuristic rules model. The results indicate that the usability is between \"very good\" and \"excellent\" so it is very acceptable. However, some items with low value were presented as recognition before I remember, derived from the fact that the links of the system are not easily identified by the user, therefore, derived from the above, the corresponding improvements will be made.","PeriodicalId":52365,"journal":{"name":"Revista Internacional de Tecnologia, Ciencia y Sociedad","volume":"57 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89535946","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}