{"title":"Experimental investigation on the performance variations of three different work piece materials in EDM with variation of thermo-physical properties","authors":"Sunita Sethy, Rajesh Kumar Behera, Jaydev Rana, Kamalakanta Muduli","doi":"10.1504/ijpmb.2023.132659","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.132659","url":null,"abstract":"","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135987661","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijpmb.2023.132666
Nguyen Hong Quan, Vu Phuong Linh, Pham Ngoc Anh, Vu Quynh Chi, Nguyen Kim Thanh, Duong Minh Hang
{"title":"Workplace incivility and frontline employees' capacity to satisfy customers: what stands in-between","authors":"Nguyen Hong Quan, Vu Phuong Linh, Pham Ngoc Anh, Vu Quynh Chi, Nguyen Kim Thanh, Duong Minh Hang","doi":"10.1504/ijpmb.2023.132666","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.132666","url":null,"abstract":"","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135989608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijpmb.2023.129611
P. Ramesh, S. Vinodh
Fused deposition modelling (FDM)-based additive manufacturing (AM) process is inevitable for new product development and prototype fabrication. This paper presents the fabrication of bevel gear for an automotive application using FDM technology. This article aims to develop a sustainable automotive prototype component through FDM-based AM process with optimised process parameters. In this study, build time (BT), energy consumption (EC), and support material consumption (SMC) have been optimised for the FDM process. Four input parameters with two levels have been investigated for the automotive component manufactured using FDM process. For optimisation, Taguchi L16 orthogonal array has been done, and ANOVA statistical tool was used to find significant factors and contribution percentage. Complex proportional assessment (COPRAS)-based MCDM methodology was used to find the best experimental run. Technique for order preference by similarity to ideal solution (TOPSIS) was used to validate the results.
{"title":"Benchmarking COPRAS and TOPSIS approaches for optimisation of FDM process parameters: a case of an automotive component","authors":"P. Ramesh, S. Vinodh","doi":"10.1504/ijpmb.2023.129611","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.129611","url":null,"abstract":"Fused deposition modelling (FDM)-based additive manufacturing (AM) process is inevitable for new product development and prototype fabrication. This paper presents the fabrication of bevel gear for an automotive application using FDM technology. This article aims to develop a sustainable automotive prototype component through FDM-based AM process with optimised process parameters. In this study, build time (BT), energy consumption (EC), and support material consumption (SMC) have been optimised for the FDM process. Four input parameters with two levels have been investigated for the automotive component manufactured using FDM process. For optimisation, Taguchi L16 orthogonal array has been done, and ANOVA statistical tool was used to find significant factors and contribution percentage. Complex proportional assessment (COPRAS)-based MCDM methodology was used to find the best experimental run. Technique for order preference by similarity to ideal solution (TOPSIS) was used to validate the results.","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"34 4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135584286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijpmb.2023.134663
Thomas Lager, Per Storm
{"title":"From product supplier to solution provider - integrating a service perspective in the product innovation work process for non-assembled products","authors":"Thomas Lager, Per Storm","doi":"10.1504/ijpmb.2023.134663","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.134663","url":null,"abstract":"","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135448282","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijpmb.2023.129822
Ashwarya Kapoor, Rajiv Sindwani, Manisha Goel
The aim of the present research is to propose a novel multi-criteria approach for assessment of mobile wallet (m-wallet) key acceptance factors. Six critical acceptance factors are identified through extensive literature review and discussion with an expert. A new important factor influencing acceptance of m-wallet called 'policy and regulatory measures' has been proposed by authors. This has resulted in total of seven key acceptance factors. A relatively new and efficacious multi-criteria decision-making technique named best worst method (BWM) has been applied to evaluate and rank the key acceptance factors. Sensitivity analysis has been conducted to examine the reliability of the study. Analysis revealed 'perceived security and trust' as the top most factor leading to acceptance of m-wallet among consumers. Examination of the literature indicates that this study is among the pioneer studies to prioritise key acceptance factors of m-wallet acceptance using BWM. The focus on key acceptance factors proposed in this study will help m-wallet service providers to improve their business processes. This will eventually help them to increase m-wallet acceptance.
{"title":"Evaluating mobile wallet acceptance factors using best worst method","authors":"Ashwarya Kapoor, Rajiv Sindwani, Manisha Goel","doi":"10.1504/ijpmb.2023.129822","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.129822","url":null,"abstract":"The aim of the present research is to propose a novel multi-criteria approach for assessment of mobile wallet (m-wallet) key acceptance factors. Six critical acceptance factors are identified through extensive literature review and discussion with an expert. A new important factor influencing acceptance of m-wallet called 'policy and regulatory measures' has been proposed by authors. This has resulted in total of seven key acceptance factors. A relatively new and efficacious multi-criteria decision-making technique named best worst method (BWM) has been applied to evaluate and rank the key acceptance factors. Sensitivity analysis has been conducted to examine the reliability of the study. Analysis revealed 'perceived security and trust' as the top most factor leading to acceptance of m-wallet among consumers. Examination of the literature indicates that this study is among the pioneer studies to prioritise key acceptance factors of m-wallet acceptance using BWM. The focus on key acceptance factors proposed in this study will help m-wallet service providers to improve their business processes. This will eventually help them to increase m-wallet acceptance.","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"244 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135126765","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijpmb.2023.134147
Pawan Kumar, Deergha Sharma
{"title":"Benchmarking the financial performance of Indian commercial banks by a hybrid MCDM approach","authors":"Pawan Kumar, Deergha Sharma","doi":"10.1504/ijpmb.2023.134147","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.134147","url":null,"abstract":"","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"104 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136305118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijpmb.2023.10057876
Rajesh Mamilla, V. Balaji
{"title":"Does the Extended Value-Added Intellectual Capital components impact the Profitability of Indian Agribusiness Companies","authors":"Rajesh Mamilla, V. Balaji","doi":"10.1504/ijpmb.2023.10057876","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.10057876","url":null,"abstract":"","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66831760","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijpmb.2023.10057143
P. Venugopal, Shayrine H
{"title":"Analyzing Ways of Technological Growth Enables the Usage of Industry 5.0 In the Market.","authors":"P. Venugopal, Shayrine H","doi":"10.1504/ijpmb.2023.10057143","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.10057143","url":null,"abstract":"","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66831163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijpmb.2023.10057443
M. Priyanka, R. Indradevi
{"title":"RAMIFICATION OF MUSCULOSKELETAL DISORDER ON TEACHING EFFECTIVENESS AMONG SCHOOL TEACHERS","authors":"M. Priyanka, R. Indradevi","doi":"10.1504/ijpmb.2023.10057443","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.10057443","url":null,"abstract":"","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66831691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijpmb.2023.10054805
Nagarajan Muthukrishnan, R. Ramasamy
{"title":"FACTOR'S DETERMINING SUCCESSFUL RISK MANAGEMENT IN CONSTRUCTION PROJECTS","authors":"Nagarajan Muthukrishnan, R. Ramasamy","doi":"10.1504/ijpmb.2023.10054805","DOIUrl":"https://doi.org/10.1504/ijpmb.2023.10054805","url":null,"abstract":"","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66831307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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