Pub Date : 2024-04-30DOI: 10.1080/19322909.2024.2327877
Aida Marissa Smith
Published in Journal of Web Librarianship (Ahead of Print, 2024)
发表于《网络图书馆学期刊》（2024 年提前出版）
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Pub Date : 2024-04-25DOI: 10.1080/19322909.2024.2326687
Richard Wisneski
Much has been written about discovery layer strengths and weaknesses in academic libraries. Many academic libraries have a discovery layer, using products, such as those from OCLC, EBSCO, ExLibris,...
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Pub Date : 2024-04-17DOI: 10.1080/19322909.2024.2327879
Bradford Lee Eden
Published in Journal of Web Librarianship (Ahead of Print, 2024)
发表于《网络图书馆学期刊》（2024 年提前出版）
{"title":"Copyright: Best Practices for Academic Libraries","authors":"Bradford Lee Eden","doi":"10.1080/19322909.2024.2327879","DOIUrl":"https://doi.org/10.1080/19322909.2024.2327879","url":null,"abstract":"Published in Journal of Web Librarianship (Ahead of Print, 2024)","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"24 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140613435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-04DOI: 10.1080/19322909.2024.2327822
Steve Brantley
Published in Journal of Web Librarianship (Ahead of Print, 2024)
发表于《网络图书馆学期刊》（2024 年提前出版）
{"title":"Intersections of Open Educational Resources and Information Literacy","authors":"Steve Brantley","doi":"10.1080/19322909.2024.2327822","DOIUrl":"https://doi.org/10.1080/19322909.2024.2327822","url":null,"abstract":"Published in Journal of Web Librarianship (Ahead of Print, 2024)","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"118 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2024-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140591022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-06DOI: 10.1080/19322909.2023.2284458
Bradford Lee Eden
Published in Journal of Web Librarianship (Ahead of Print, 2023)
发表于《网络图书馆学报》(2023年出版前版)
{"title":"The Data Literacy Cookbook","authors":"Bradford Lee Eden","doi":"10.1080/19322909.2023.2284458","DOIUrl":"https://doi.org/10.1080/19322909.2023.2284458","url":null,"abstract":"Published in Journal of Web Librarianship (Ahead of Print, 2023)","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"1038 ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138506305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-05DOI: 10.1080/19322909.2023.2284460
John Rodzvilla
Published in Journal of Web Librarianship (Ahead of Print, 2023)
发表于《网络图书馆学报》(2023年出版前版)
{"title":"Open Access Literature in Libraries","authors":"John Rodzvilla","doi":"10.1080/19322909.2023.2284460","DOIUrl":"https://doi.org/10.1080/19322909.2023.2284460","url":null,"abstract":"Published in Journal of Web Librarianship (Ahead of Print, 2023)","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"997 ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138506292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-24DOI: 10.1080/19322909.2023.2284459
Fronk Elizabeth
Published in Journal of Web Librarianship (Ahead of Print, 2023)
发表于《网络图书馆学报》(2023年出版前版)
{"title":"Kipps, K., & Jones, A. K. (2022). Collection Management in the Cloud: A Guide for Using Cloud Computing Technologies in Libraries","authors":"Fronk Elizabeth","doi":"10.1080/19322909.2023.2284459","DOIUrl":"https://doi.org/10.1080/19322909.2023.2284459","url":null,"abstract":"Published in Journal of Web Librarianship (Ahead of Print, 2023)","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"976 ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138506293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-14DOI: 10.1080/19322909.2023.2268832
Thomas L. Reinsfelder, Katie O’Hara-Krebs
AbstractA library’s website is the virtual front door for many of our users. Libraries offer online assistance in several ways, including a variety of options to request help. Live chat and email services are not new, but the recent development of chatbots provides opportunities to rethink and enhance online support. While some chatbots or virtual assistants generate automatic and custom responses to user input, this paper explores the implementation of a rules-based chatbot, where all responses have been input and configured by library staff. Details are provided to describe the process before, during, and after the initial implementation with data and observations from the pilot in mid-2023.Keywords: Reference ServicesChatbotsartificial intelligencehigher educationlibraries AcknowledgementsWe would like to thank Lana Munip for providing the previous analysis of chat transcripts to identify the most frequent categories of questions received.Disclosure statementNo potential conflict of interest was reported by the author(s).
{"title":"Implementing a Rules-Based Chatbot for Reference Service at a Large University Library","authors":"Thomas L. Reinsfelder, Katie O’Hara-Krebs","doi":"10.1080/19322909.2023.2268832","DOIUrl":"https://doi.org/10.1080/19322909.2023.2268832","url":null,"abstract":"AbstractA library’s website is the virtual front door for many of our users. Libraries offer online assistance in several ways, including a variety of options to request help. Live chat and email services are not new, but the recent development of chatbots provides opportunities to rethink and enhance online support. While some chatbots or virtual assistants generate automatic and custom responses to user input, this paper explores the implementation of a rules-based chatbot, where all responses have been input and configured by library staff. Details are provided to describe the process before, during, and after the initial implementation with data and observations from the pilot in mid-2023.Keywords: Reference ServicesChatbotsartificial intelligencehigher educationlibraries AcknowledgementsWe would like to thank Lana Munip for providing the previous analysis of chat transcripts to identify the most frequent categories of questions received.Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135800513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-04DOI: 10.1080/19322909.2023.2263648
Gretchen Scronce
AbstractThis article explains how one academic library met greater demand than ever before by streamlining the room reservation process for both patrons and staff and implementing an events calendar and other tools to make library happenings more visible. Like many academic libraries, the College of Charleston’s main library, Addlestone Library, contains a mix of spaces used by students, faculty, and staff from across campus, and library faculty and staff. The library had used LibCal, the popular library room booking software from Springshare, to efficiently manage study rooms and other patron-forward library spaces since 2013. Spaces reserved primarily by library staffers were booked using legacy Outlook calendars, a system that had become increasingly difficult to manage. By thoughtfully reorganizing the library’s LibCal Spaces module, the library incorporated all reservable library spaces into a single platform and streamlined the room booking process for all users. The project reduced staff time spent managing room bookings and setups, made it easier for staff to find information about what is going on in the library, and facilitated the relaunch of an events calendar on the library website.Keywords: LibCalevent calendarroom bookingreservationslibrary spaceslibrary websitelibrary staffersstaff training Disclosure statementThe author reports there are no competing interests to declare.Additional informationNotes on contributorsGretchen ScronceGretchen Scronce is a research and instruction librarian and virtual services coordinator for the College of Charleston Libraries.
{"title":"Streamlining room scheduling and managing library events using LibCal","authors":"Gretchen Scronce","doi":"10.1080/19322909.2023.2263648","DOIUrl":"https://doi.org/10.1080/19322909.2023.2263648","url":null,"abstract":"AbstractThis article explains how one academic library met greater demand than ever before by streamlining the room reservation process for both patrons and staff and implementing an events calendar and other tools to make library happenings more visible. Like many academic libraries, the College of Charleston’s main library, Addlestone Library, contains a mix of spaces used by students, faculty, and staff from across campus, and library faculty and staff. The library had used LibCal, the popular library room booking software from Springshare, to efficiently manage study rooms and other patron-forward library spaces since 2013. Spaces reserved primarily by library staffers were booked using legacy Outlook calendars, a system that had become increasingly difficult to manage. By thoughtfully reorganizing the library’s LibCal Spaces module, the library incorporated all reservable library spaces into a single platform and streamlined the room booking process for all users. The project reduced staff time spent managing room bookings and setups, made it easier for staff to find information about what is going on in the library, and facilitated the relaunch of an events calendar on the library website.Keywords: LibCalevent calendarroom bookingreservationslibrary spaceslibrary websitelibrary staffersstaff training Disclosure statementThe author reports there are no competing interests to declare.Additional informationNotes on contributorsGretchen ScronceGretchen Scronce is a research and instruction librarian and virtual services coordinator for the College of Charleston Libraries.","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135591817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-03DOI: 10.1080/19322909.2023.2246656
Jacqueline L. Frank
Abstract Libraries often have a webpage that is dedicated to sharing accessibility information with their users. However, many of these accessibility webpages do not meet the needs of users with disabilities. This article builds on the work of articles by Brunskill (2020) and Brunskill et al. (2021), which shared feedback on a library accessibility webpage gathered from users with disabilities, and created a guide for auditing the information found on library accessibility webpages. This article shares how the Montana State University Library used the feedback they gathered (“secondary feedback”) to improve our accessibility webpage. It is a best practice to get feedback directly from users with disabilities when developing or improving any accessibility resource, and this can take significant time and effort. Therefore, this article shares how libraries can use secondary feedback, such as a feedback-based content audit, as a good starting place to make improvements to their accessibility webpage before soliciting direct feedback from users with disabilities.
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