Pub Date : 2022-07-18DOI: 10.1080/19322909.2022.2100556
D. Moody
Abstract Trends in website design among libraries of two-year academic institutions have been under-studied. These libraries are a unique population because they have different goals and challenges than other types of academic libraries. Data were gathered from the library websites of 264 randomly-selected, two-year, nonprofit colleges in the United States. The data were then analyzed to assess the frequency of multiple basic web design elements. Some were common across the sample, such as database lists, and some were infrequent, such as social media integration. The data also showed some relationships between features, for example the presence of a database list tended to be a good indicator of whether a website would have course guides or subject-specific research guides.
{"title":"Patterns of Two-Year College Library Websites","authors":"D. Moody","doi":"10.1080/19322909.2022.2100556","DOIUrl":"https://doi.org/10.1080/19322909.2022.2100556","url":null,"abstract":"Abstract Trends in website design among libraries of two-year academic institutions have been under-studied. These libraries are a unique population because they have different goals and challenges than other types of academic libraries. Data were gathered from the library websites of 264 randomly-selected, two-year, nonprofit colleges in the United States. The data were then analyzed to assess the frequency of multiple basic web design elements. Some were common across the sample, such as database lists, and some were infrequent, such as social media integration. The data also showed some relationships between features, for example the presence of a database list tended to be a good indicator of whether a website would have course guides or subject-specific research guides.","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"147 - 164"},"PeriodicalIF":1.5,"publicationDate":"2022-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"60047410","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-14DOI: 10.1080/19322909.2022.2078227
Bradford Lee Eden
{"title":"Compact copyright: Quick answers to common questions","authors":"Bradford Lee Eden","doi":"10.1080/19322909.2022.2078227","DOIUrl":"https://doi.org/10.1080/19322909.2022.2078227","url":null,"abstract":"","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"144 - 145"},"PeriodicalIF":1.5,"publicationDate":"2022-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48116699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/19322909.2022.2078229
E. Fronk
{"title":"Podcasting: A Practical Guide for Librarians","authors":"E. Fronk","doi":"10.1080/19322909.2022.2078229","DOIUrl":"https://doi.org/10.1080/19322909.2022.2078229","url":null,"abstract":"","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"143 - 144"},"PeriodicalIF":1.5,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41648884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/19322909.2022.2062521
M. Chee, Zia Davidian, Kari D. Weaver
Abstract The COVID-19 pandemic has accelerated a long-term trend in libraries toward the generation of online learning objects. These materials in the library space are unique compared to those generated in other fields, as libraries frequently make them available for access on their website, or through library-owned social media channels, in formats meant to be available to all. This article looks at major types of library online learning objects and surfaces the most impactful areas of work for librarians and other education professionals interested in improving accessibility and accessibility compliance. The article and discussion are meant to provide an overview of critical WCAG 2.1 standards in relation to learning object types to make the practical implementation of accessibility less overwhelming. To supplement these recommendations, the authors have provided exhaustive lists of WCAG 2.1 criteria applicable to each learning object in the Appendixes.
{"title":"More to Do than Can Ever Be Done: Reconciling Library Online Learning Objects with WCAG 2.1 Standards for Accessibility","authors":"M. Chee, Zia Davidian, Kari D. Weaver","doi":"10.1080/19322909.2022.2062521","DOIUrl":"https://doi.org/10.1080/19322909.2022.2062521","url":null,"abstract":"Abstract The COVID-19 pandemic has accelerated a long-term trend in libraries toward the generation of online learning objects. These materials in the library space are unique compared to those generated in other fields, as libraries frequently make them available for access on their website, or through library-owned social media channels, in formats meant to be available to all. This article looks at major types of library online learning objects and surfaces the most impactful areas of work for librarians and other education professionals interested in improving accessibility and accessibility compliance. The article and discussion are meant to provide an overview of critical WCAG 2.1 standards in relation to learning object types to make the practical implementation of accessibility less overwhelming. To supplement these recommendations, the authors have provided exhaustive lists of WCAG 2.1 criteria applicable to each learning object in the Appendixes.","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"87 - 119"},"PeriodicalIF":1.5,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42796296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-03DOI: 10.1080/19322909.2022.2060893
Michelle Ehrenpreis, J. DeLooper
Abstract A library’s website is a virtual point of contact for interacting with its patrons. Ensuring a library’s website has easily findable content is critical for providing access to library resources and highlighting services and events. One tool for assisting with content findability is a chatbot, a form of artificial intelligence software. In this case study, Lehman College’s Leonard Lief Library implemented Ivy, a proprietary educational software chatbot on its website, the first of its kind for an academic library. This chatbot functioned as a new tool that assisted users seeking information and provided insight to librarians about the kinds of topics students search for via the library website. This article provides the first detailed description in the literature of an implementation of a proprietary chatbot for an academic library.
{"title":"Implementing a Chatbot on a Library Website","authors":"Michelle Ehrenpreis, J. DeLooper","doi":"10.1080/19322909.2022.2060893","DOIUrl":"https://doi.org/10.1080/19322909.2022.2060893","url":null,"abstract":"Abstract A library’s website is a virtual point of contact for interacting with its patrons. Ensuring a library’s website has easily findable content is critical for providing access to library resources and highlighting services and events. One tool for assisting with content findability is a chatbot, a form of artificial intelligence software. In this case study, Lehman College’s Leonard Lief Library implemented Ivy, a proprietary educational software chatbot on its website, the first of its kind for an academic library. This chatbot functioned as a new tool that assisted users seeking information and provided insight to librarians about the kinds of topics students search for via the library website. This article provides the first detailed description in the literature of an implementation of a proprietary chatbot for an academic library.","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"120 - 142"},"PeriodicalIF":1.5,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46595197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-02DOI: 10.1080/19322909.2022.2044638
Madeline Kelly
matters. Chapter 2 focuses on how privacy is regulated in the UK through legislation, contracts, standards, ethical and professional values, and case law. Chapter 3 has 20 practical examples of privacy issues that arise in a library context, from the use of CCTV to online databases to books on prescription (bibliotherapy books related to the treatment of mental and psychological disorders), among others. Chapter 4 gives six case studies for the reader to contemplate, from a single digital presence for public libraries in England to the introduction of national entitlement cards in Scotland. Chapter 5 deals with cybersecurity issues, especially bring your own device (BYOD) challenges. Chapter 6 considers the topic of personal data breaches, with nine examples to consider. Chapter 7 is a short chapter on access to and sharing of user data, with the London Bridge terrorist incident and the murder of MP Jo Cox provided as examples. Chapter 8 discusses various privacy policy statements on topics such as RFID and payment cards. Chapter 9 looks at privacy audits and data protection, while Chapter 10 examines data protection impact assessments. Chapter 11 moves on to vendors and privacy issues, and Chapter 12 has 26 practical steps to protect users’ privacy. After a short discussion on the right of oblivion and the right to be forgotten, the Conclusion deals with intellectual privacy and where libraries fit into the defense of privacy. An extensive bibliography of further readings, toolkits and other resources, along with a glossary of terms, is provided. Given the caveats related to the specific focus on UK privacy laws and the author’s disclaimer, this book contains quite a bit of useful information. There are numerous figures and tables throughout, and the specific case studies from British libraries are detailed yet approachable.
{"title":"Leung, S. Y., & López-McKnight, J. R. (Eds.). (2021). Knowledge Justice: Disrupting Library and Information Studies through Critical Race Theory","authors":"Madeline Kelly","doi":"10.1080/19322909.2022.2044638","DOIUrl":"https://doi.org/10.1080/19322909.2022.2044638","url":null,"abstract":"matters. Chapter 2 focuses on how privacy is regulated in the UK through legislation, contracts, standards, ethical and professional values, and case law. Chapter 3 has 20 practical examples of privacy issues that arise in a library context, from the use of CCTV to online databases to books on prescription (bibliotherapy books related to the treatment of mental and psychological disorders), among others. Chapter 4 gives six case studies for the reader to contemplate, from a single digital presence for public libraries in England to the introduction of national entitlement cards in Scotland. Chapter 5 deals with cybersecurity issues, especially bring your own device (BYOD) challenges. Chapter 6 considers the topic of personal data breaches, with nine examples to consider. Chapter 7 is a short chapter on access to and sharing of user data, with the London Bridge terrorist incident and the murder of MP Jo Cox provided as examples. Chapter 8 discusses various privacy policy statements on topics such as RFID and payment cards. Chapter 9 looks at privacy audits and data protection, while Chapter 10 examines data protection impact assessments. Chapter 11 moves on to vendors and privacy issues, and Chapter 12 has 26 practical steps to protect users’ privacy. After a short discussion on the right of oblivion and the right to be forgotten, the Conclusion deals with intellectual privacy and where libraries fit into the defense of privacy. An extensive bibliography of further readings, toolkits and other resources, along with a glossary of terms, is provided. Given the caveats related to the specific focus on UK privacy laws and the author’s disclaimer, this book contains quite a bit of useful information. There are numerous figures and tables throughout, and the specific case studies from British libraries are detailed yet approachable.","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"83 - 85"},"PeriodicalIF":1.5,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42459407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-02DOI: 10.1080/19322909.2022.2044636
B. Eden
This book provides practical advice and examples related to privacy issues in libraries, mainly from a British perspective. The author indicates that he is not a lawyer and unable to give legal advice, and that the contents of the book do not constitute legal advice and should not be relied upon in any way. Given this disclaimer, the reader needs to be careful taking any advice provided. The introduction sets the scene by examining the history of library privacy issues from the 19th and 20th centuries, how privacy risks have changed, and why it is, how it applies to libraries, and where institutions commonly make mistakes and how to avoid them. The first part of the book covers the basic definitions, theories, and history of knowledge management. The second part of the book discusses the typical life cycle of knowledge management and how it builds into each of the subsequent stages presented in a manner of what that may look like in libraries. The final section of the book covers changes in society (many pandemic-related) and technology that can affect the future of knowledge management. In many cases, especially with technology, once a book is published, the content is already out of date. The author acknowledges this and does a fair job of keeping applications broad, so the details do not negate the practical application of implementing a knowledge management system. There is some good information discussed on implementing a knowledge management system in the reader’s library system. However, because of the necessary ambiguity, it becomes perhaps too generalized for meaningful application on its own and would require further research by the reader if they were developing a knowledge management system for their institution. This is not necessarily a limitation, as anyone wishing to implement such a system should fully research the topic before creating a plan of action. This book provides a great overview of the topic for those interested in developing or enhancing their current knowledge management system as a preparatory tool before creating a detailed plan of action. It is easy to navigate, with key points outlined at the beginning of each chapter, making it easily used as a reference tool in developing a knowledge management system. It has a few exercises throughout the book, questions to think about, and tables to complete that readers can apply to their institutions; however, the reader would benefit from having notepaper to apply these exercises to their current institution. This would allow readers to further explore what is briefly touched upon in these exercises.
{"title":"Pedley, P. (2020). A Practical Guide to Privacy in Libraries","authors":"B. Eden","doi":"10.1080/19322909.2022.2044636","DOIUrl":"https://doi.org/10.1080/19322909.2022.2044636","url":null,"abstract":"This book provides practical advice and examples related to privacy issues in libraries, mainly from a British perspective. The author indicates that he is not a lawyer and unable to give legal advice, and that the contents of the book do not constitute legal advice and should not be relied upon in any way. Given this disclaimer, the reader needs to be careful taking any advice provided. The introduction sets the scene by examining the history of library privacy issues from the 19th and 20th centuries, how privacy risks have changed, and why it is, how it applies to libraries, and where institutions commonly make mistakes and how to avoid them. The first part of the book covers the basic definitions, theories, and history of knowledge management. The second part of the book discusses the typical life cycle of knowledge management and how it builds into each of the subsequent stages presented in a manner of what that may look like in libraries. The final section of the book covers changes in society (many pandemic-related) and technology that can affect the future of knowledge management. In many cases, especially with technology, once a book is published, the content is already out of date. The author acknowledges this and does a fair job of keeping applications broad, so the details do not negate the practical application of implementing a knowledge management system. There is some good information discussed on implementing a knowledge management system in the reader’s library system. However, because of the necessary ambiguity, it becomes perhaps too generalized for meaningful application on its own and would require further research by the reader if they were developing a knowledge management system for their institution. This is not necessarily a limitation, as anyone wishing to implement such a system should fully research the topic before creating a plan of action. This book provides a great overview of the topic for those interested in developing or enhancing their current knowledge management system as a preparatory tool before creating a detailed plan of action. It is easy to navigate, with key points outlined at the beginning of each chapter, making it easily used as a reference tool in developing a knowledge management system. It has a few exercises throughout the book, questions to think about, and tables to complete that readers can apply to their institutions; however, the reader would benefit from having notepaper to apply these exercises to their current institution. This would allow readers to further explore what is briefly touched upon in these exercises.","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"82 - 83"},"PeriodicalIF":1.5,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48103595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-02DOI: 10.1080/19322909.2022.2027318
Reham Alshaheen, Rong Tang
Abstract National library websites are essential vehicles for the general public to access national information and resources. The purpose of this study is to examine the usability, user experience (UX), and information architecture (IA) of a sample of national library websites. Through a three-phased multi-methods investigation featuring (1) a content inventory of 28 websites, (2) a web IA and usability evaluation of five websites, and (3) usability tests for three websites, the study results revealed statistically significant gender differences in participants’ task performance. Significant correlations were found between participants’ satisfaction and the content, visual design, and IA, as well as between heuristic evaluation scores and participants’ ratings. Several factors affected participants’ satisfaction: quality of information, the trustworthiness of the content, the perceived credibility of the content producers/providers, the website’s overall structure, and the visual design. The findings of the research also helped to identify common content elements on website homepages and to present a practical procedure for assessing national library websites.
{"title":"User Experience and Information Architecture of Selected National Library Websites: A Comparative Content Inventory, Heuristic Evaluation, and Usability Investigation","authors":"Reham Alshaheen, Rong Tang","doi":"10.1080/19322909.2022.2027318","DOIUrl":"https://doi.org/10.1080/19322909.2022.2027318","url":null,"abstract":"Abstract National library websites are essential vehicles for the general public to access national information and resources. The purpose of this study is to examine the usability, user experience (UX), and information architecture (IA) of a sample of national library websites. Through a three-phased multi-methods investigation featuring (1) a content inventory of 28 websites, (2) a web IA and usability evaluation of five websites, and (3) usability tests for three websites, the study results revealed statistically significant gender differences in participants’ task performance. Significant correlations were found between participants’ satisfaction and the content, visual design, and IA, as well as between heuristic evaluation scores and participants’ ratings. Several factors affected participants’ satisfaction: quality of information, the trustworthiness of the content, the perceived credibility of the content producers/providers, the website’s overall structure, and the visual design. The findings of the research also helped to identify common content elements on website homepages and to present a practical procedure for assessing national library websites.","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"31 - 67"},"PeriodicalIF":1.5,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48414383","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-02DOI: 10.1080/19322909.2022.2044639
J. Rodzvilla
{"title":"Uncertain Archives: Critical Keywords for Big Data","authors":"J. Rodzvilla","doi":"10.1080/19322909.2022.2044639","DOIUrl":"https://doi.org/10.1080/19322909.2022.2044639","url":null,"abstract":"","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"85 - 86"},"PeriodicalIF":1.5,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48630153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-02DOI: 10.1080/19322909.2021.2013387
M. Eaton
Abstract Through the methodological lens of a case study, this practical communication aims to capture and analyze one aspect of the multi-faceted ethical concerns that arise with building with technology in libraries. I define and deploy the concept of “pervious” technology (the opposite of impervious technology) as a way to think through how librarians work with technologies in their workplaces. I describe how pervious technologies are readily manipulable tools that librarians can reach into (metaphorically, hence “pervious”), giving them a greater say in how they engage with their library work. Specifically, I examine the ethical implications of pervious and impervious technologies in library workplaces by analyzing a specific, librarian-built application, named the Open Journal Matcher.
{"title":"On the Ethics of Working with Library Technology: The Case of the Open Journal Matcher","authors":"M. Eaton","doi":"10.1080/19322909.2021.2013387","DOIUrl":"https://doi.org/10.1080/19322909.2021.2013387","url":null,"abstract":"Abstract Through the methodological lens of a case study, this practical communication aims to capture and analyze one aspect of the multi-faceted ethical concerns that arise with building with technology in libraries. I define and deploy the concept of “pervious” technology (the opposite of impervious technology) as a way to think through how librarians work with technologies in their workplaces. I describe how pervious technologies are readily manipulable tools that librarians can reach into (metaphorically, hence “pervious”), giving them a greater say in how they engage with their library work. Specifically, I examine the ethical implications of pervious and impervious technologies in library workplaces by analyzing a specific, librarian-built application, named the Open Journal Matcher.","PeriodicalId":54091,"journal":{"name":"Journal of Web Librarianship","volume":"16 1","pages":"68 - 78"},"PeriodicalIF":1.5,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47532598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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