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The Importance of Innovation Strategy for SMEs Growth - Evidence from North Macedonia 创新战略对中小企业成长的重要性——来自北马其顿的证据
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_201
Aneta Risteska Jankuloska, Dragica Odaklieska, Tatjana Spaseska
Nowadays, SMEs are the key driver of economic growth. They play an important role in creating employment, adding value and exports. Considering this fact, it is necessary to implement appropriate strategies that will enable SMEs growth and development. In this paper, the subject of analysis will be the innovation strategy and its importance for SMEs growth. Innovation is essential to an organization’s success.  Innovation can lead to increased organizational performance and revenue as business leaders develop and implement more efficient and effective processes for reducing costs or facilitating the development of better products. SMEs are more innovative than larger firms, due to their flexibility and their ability to quickly and efficiently integrate inventions created by the firms’ development activities. The main aim of the paper is to identify the key determinants of SMEs innovation and the innovation influence of SMEs performances. Hence a survey will be conducted on a representative sample of SMEs in North Macedonia.  At the end of the paper based on the obtained results we will purpose a measures in order to stimulate SMEs innovation.
当前,中小企业是经济增长的主要动力。它们在创造就业、增加价值和出口方面发挥着重要作用。考虑到这一点,有必要实施适当的战略,使中小企业成长和发展。本文分析的主题将是创新战略及其对中小企业成长的重要性。创新对一个组织的成功至关重要。创新可以提高组织绩效和收入,因为商业领袖开发和实施更有效的流程来降低成本或促进更好产品的开发。中小企业比大企业更具创新性,因为它们具有灵活性,能够快速有效地整合企业发展活动创造的发明。本文的主要目的是确定中小企业创新的关键决定因素以及创新对中小企业绩效的影响。因此,将对北马其顿中小企业的代表性样本进行调查。在论文的最后,我们将根据所取得的成果,目的是为了激发中小企业的创新措施。
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引用次数: 0
Consumer Ethnocentrism under the Circumstances of the COVID-19 Virus Pandemic 新冠肺炎疫情背景下的消费者民族中心主义
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_203
Veljko Marinković, J. Lazarević, Dražen Marić
The new circumstances of life due to the proclamation of the COVID 19 virus pandemic have caused numerous changes both in general people's lives and in consumption. The aim of this paper is to identify changes in the degree of consumer ethnocentrism when choosing products during COVID 19 virus pandemic, compared to the period before its occurrence. In addition, differences in consumer preferences for certain product and service categories of domestic producers before and during the pandemic were analyzed. A paired t test is used for this purpose. By analyzing the primary data collected from 176 respondents, higher level of consumer ethnocentrism is confirmed in period during pandemic, specially when it comes to choice of medical products of domestic origin. Theoretical implications of the paper relate to expanding current knowledge about the effects of the COVID 19 pandemic on consumer behavior, while managerial implications include the possibility of using scientific results in formulating and implementing appropriate strategies to encourage domestic economic development by strengthening consumer ethnocentrism in the market.
新型冠状病毒(COVID - 19)大流行带来的新的生活环境,给人们的生活和消费带来了许多变化。本文的目的是确定在COVID - 19病毒大流行期间,与发生前相比,消费者在选择产品时的民族中心主义程度的变化。此外,还分析了消费者在大流行之前和期间对国内生产商某些产品和服务类别的偏好差异。配对t检验用于此目的。通过分析从176名受访者收集的主要数据,证实在大流行期间,特别是在选择国产医疗产品时,消费者的民族中心主义程度较高。该论文的理论意义涉及到扩大关于COVID - 19大流行对消费者行为影响的现有知识,而管理意义包括利用科学结果制定和实施适当战略的可能性,通过加强市场上的消费者民族中心主义来鼓励国内经济发展。
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引用次数: 0
Analysis of Company's Sustainable Growth Rate in the Function of Strategic Management 战略管理作用下的公司可持续增长率分析
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_186
B. Vuković, Teodora Tica, D. Jakšić
e of the key segments of a company's strategic management is managing its growth. Growth needs to be sustainable so that companies can benefit strategically from it. The rate of sustainable growth represents the maximum rate of increase in sales of the company without the need for additional financial resources. The paper will research the key determinants of the sustainable growth rate of 81 companies operating in the Balkan countries in the period from 2014 to 2020. The appropriate statistical methods will research the impact of liquidity, profitability, indebtedness, firm size and asset efficiency on a company's sustainable growth rate. The obtained results should provide guidelines for the growth rate of the observed companies in the long run, considering that this is an indicator that leads to the growth of the company's value and meeting strategic goals. Also, the obtained results should indicate how it is possible to ensure long-term profitable and sustainable company growth in a rapidly changing economic, political and competitive environment, and what internal and external incentives are needed to further increase growth potential.
公司战略管理的关键部分之一是管理其增长。增长必须是可持续的,这样公司才能从战略上受益。可持续增长率代表公司在不需要额外财政资源的情况下销售增长的最大增长率。本文将研究2014年至2020年期间在巴尔干国家经营的81家公司可持续增长率的关键决定因素。适当的统计方法将研究流动性,盈利能力,负债,企业规模和资产效率对公司可持续增长率的影响。所获得的结果应该为观察公司的长期增长率提供指导,因为这是导致公司价值增长和实现战略目标的指标。此外,所获得的结果应表明如何可能确保长期盈利和可持续的公司增长在快速变化的经济,政治和竞争环境中,以及需要什么样的内部和外部激励措施来进一步提高增长潜力。
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引用次数: 0
Development of Capacity Through Digital Transformation 通过数字化转型发展能力
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_178
M. Todosijević, Radmilo Todosijević, Snezana Todosijevic Lazovic
Projected or installed capital serves as a foundation for defining business process' Managing process develop per set laws, where single and total process' of the system have their own algorithms. Management as a generic sum of knowledge is an algorithmic process that ends with a solution - command. Through output, enterprise adapts to its changing environment in which it exists. Mutual connection of process' and actions makes composition in cybernetic array. Algorithm theory has occurred before our findings of cybernetics and it is an introduction in development of digitalization and IT. Digitalization brings to fall of cost of communication and innovative process' gain higher dynamics. It comes to rapid double action of technical progress. Choice is either adaptation or self-speeding competitive development. Who adapts will endure, who fails to do so will parish, will present base of our work.
预计或已安装的资本作为定义业务流程的基础,“管理流程按照设定的规律发展,其中单个和总流程”的系统有自己的算法。管理作为知识的一般总和,是一个以解决方案-命令结束的算法过程。企业通过产出来适应不断变化的生存环境。过程与动作的相互联系构成了控制阵列。算法理论在我们的控制论发现之前就已经出现了,它是数字化和信息技术发展的一个介绍。数字化带来了沟通成本的下降和创新过程的更高动态性。这涉及到技术进步的快速双重作用。选择要么是适应,要么是自我加速竞争发展。谁适应了就能忍受,谁不适应了就会教区,就会呈现我们工作的基础。
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引用次数: 0
Corporate Entrepreneurship as Renewal Strategy After COVID-19: The Case of Serbia 企业创业作为新冠疫情后的复兴战略:以塞尔维亚为例
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_174
L. Kontić, M. Todosijević, Jovan Kontić
The main aim of the paper is to emphasis the role of corporate entrepreneurship in the strategic choice after Covid - 19 pandemic. Main proposition was that innovation and corporate entrepreneurship would be created a renewal and new growth. The study has been conducted on 287 managers and employees from various companies in Serbia. The Corporate Entrepreneurship Assessment Instrument (CEAI) has been used by written permission given by authors (Kuratko et al., 2014). The relevant statistical methods have been used for data analysis by SPSS 24.0 software. The results of factor analysis showed the key factors from CEAI questionnaire that must be included into renewal strategy in Serbian companies. The limitation and future research agenda would be presented, too.
本文的主要目的是强调企业创业在Covid - 19大流行后的战略选择中的作用。主要主张是创新和企业精神将创造一个更新和新的增长。这项研究对塞尔维亚各公司的287名管理人员和雇员进行了调查。公司创业评估工具(CEAI)已获得作者的书面许可(Kuratko et al., 2014)。采用SPSS 24.0软件对数据进行统计分析。因子分析结果显示,CEAI问卷中的关键因素必须纳入塞尔维亚公司的更新战略。并提出了局限性和未来的研究议程。
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引用次数: 1
Preparing For the Worst: Rising Food Prices in Serbia 为最坏的情况做准备:塞尔维亚食品价格上涨
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_223
T. Brankov
The COVID-19 pandemic, adverse climate factors, disruptions in global supply chains, global conflicts, and disruptions in the monetary policy of leading banks are contributing to the rapid rise in global food prices. Serbia has not remained immune to global circumstances. There has been a significant increase in consumer and producer prices in the last two years. Although the Serbian government has introduced a price ceiling on basic foodstuffs, including milk, flour, pork, sugar, and sunflower oil, poor households are already affected by the inflation rate. The highest annual inflation rate in more than eight years, 6.6 percent in October 2021 and 8.2 percent in January 2022, has significantly reduced disposable income. This paper provides examples of appropriate measures that need to be taken to mitigate any such unintended consequences. From a policy perspective, there is an apparent need for (a) continued supply chain monitoring, (b) information provision, (c) agriculture and food support measures, and (d) filling commodity reserves.
2019冠状病毒病大流行、不利的气候因素、全球供应链中断、全球冲突以及主要银行货币政策中断,都是导致全球粮食价格快速上涨的原因。塞尔维亚也未能不受全球环境的影响。在过去两年中,消费者价格和生产者价格有了显著的增长。尽管塞尔维亚政府对牛奶、面粉、猪肉、糖和葵花籽油等基本食品设定了价格上限,但贫困家庭已经受到通货膨胀率的影响。2021年10月6.6%、2022年1月8.2%的年通货膨胀率是8年多来最高的,这大大减少了可支配收入。本文提供了需要采取的适当措施的例子,以减轻任何此类意外后果。从政策角度来看,显然需要(a)继续监测供应链,(b)提供信息,(c)农业和粮食支持措施,以及(d)填补商品储备。
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引用次数: 0
E-Mail Campaigns and Consumer's Attitudes 电子邮件活动与消费者态度
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_198
Sanja Džever, Ksenija Leković, S. Vučenović
Considering the constant improvement of technological possibilities, there is no doubt that the Internet has been gaining the title of one of the most attractive channel of direct interactive marketing. Regardless, certain weaknesses are attributed to digital medias, whose power results in a negative impact on consumer's attitudes. In line with that, a subject of the paper is direct marketing communication with special reference to electronic mail, in order to identify the behavior of target groups and create optimal communication strategies. The research problem is classification of promotional e-mail messages in the spam section, in other words the perception as a set of junk mail. According to the HubSpot Academy, the high frequency of sending messages had caused the e-mail subscriptions cancellation of 51% of consumers who are in the databases of specific companies. Empirical research was conducted on the teritory of the Republic of Serbia on a sample of 100 respondents. After applying Pearson's correlation test, consumer's viewpoints about the aggressiveness of e-mail campaigns had been analyzed.
考虑到技术可能性的不断提高,毫无疑问,互联网已经获得了最具吸引力的直接互动营销渠道之一的称号。无论如何,数字媒体的某些弱点是由于其力量对消费者的态度产生了负面影响。与此相适应,本文的一个主题是直接营销传播,特别是电子邮件,以识别目标群体的行为,创造最优的传播策略。研究的问题是在垃圾邮件部分的促销电子邮件信息的分类,换句话说,感知作为一组垃圾邮件。根据HubSpot研究院的调查,发送信息的频率太高导致特定公司数据库中51%的消费者取消了电子邮件订阅。在塞尔维亚共和国境内对100名答复者进行了实证研究。运用Pearson相关检验,分析了消费者对电子邮件活动攻击性的看法。
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引用次数: 0
Influence of Corporate Socially Responsible Behavior in the Conditions of the COVID-19 Pandemic on Job Satisfaction and Turnover Intentions of Employees 新冠疫情下企业社会责任行为对员工工作满意度和离职意向的影响
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_247
B. Đorđević, Maja Ivanović-Đukić, V. Lepojević, S. Milanović
The COVID-19 pandemic has brought significant changes in all segments of the functioning of human society and has particularly affected the way companies organize their business. As its appearance at the same time meant a high health and safety risk in the sphere of work, the corporate social responsibility (CSR) towards all stakeholders, and especially employees, deserves special attention. Employees are naturally most interested in the management of the company treating them in an ethical and responsible way, but they are also very interested in responsible behaviour towards other stakeholders. As the performance of the company largely depends on the attitudes and behaviour of the employees, it is very important to examine how the employees evaluate the entire CSR. Based on the above, the focus of this paper will be to examine the impact of CSR in the context of the COVID-19 pandemic on job satisfaction (JS) of employees, as well as their eventual turnover intention (TI). In this regard, during 2021, an empirical study was conducted using the case study method by surveying 100 employees in the Republic of Serbia. By testing the mediating effect of JS between CSR and TI, it was concluded that CSR is a positive predictor of JS and that JS is a mediating variable between CSR and TI. The results of the analysis have a theoretical and practical contribution in the field of human resource management because they provide insight into possible predictors of JS and TI.
新冠肺炎大流行给人类社会运作的各个环节带来了重大变化,特别是对企业组织业务的方式产生了影响。由于它的出现同时意味着工作领域的高度健康和安全风险,因此对所有利益相关者,特别是员工的企业社会责任(CSR)值得特别关注。员工自然对公司管理层以道德和负责任的方式对待他们最感兴趣,但他们也对对其他利益相关者负责任的行为非常感兴趣。由于公司的绩效在很大程度上取决于员工的态度和行为,因此研究员工如何评估整个企业社会责任是非常重要的。基于上述,本文的重点将是研究2019冠状病毒病大流行背景下企业社会责任对员工工作满意度(JS)以及最终离职意向(TI)的影响。在这方面,在2021年期间,通过调查塞尔维亚共和国的100名员工,使用案例研究方法进行了一项实证研究。通过检验责任感在企业社会责任和个人行为之间的中介作用,我们发现企业社会责任是责任心的正向预测因子,而责任心是企业社会责任和个人行为之间的中介变量。分析结果在人力资源管理领域具有理论和实践贡献,因为它们为JS和TI的可能预测因素提供了见解。
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引用次数: 0
The Development of Human Resource Management in Serbia in the Light of Cranet Research 2021 根据Cranet研究,塞尔维亚人力资源管理的发展2021
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_226
Nemanja Berber, Agneš Slavić, Dimitrije Gašić, M. Aleksić
Human resource management (HRM) is becoming more and more important in contemporary business. As the process of managing organizations’ most valuable assets, human capital, HRM needs to answer to all challenges that are arising in the internal and external business environment to achieve its goal, to attract, motivate, and retain employees. New challenges related to changes in the labor market, globalization, digital transformation, health risks due to the Covid-19 pandemic, economic and political issues, and many others, require that organizations possess a specific and well-developed process of HRM to manage their employees adequately. It is important to investigate the level of HRM in an organization to get familiar with the actual state of HRM practice and to explore areas for improvement. The main aim of this paper is to analyze the main indicators of HRM function in organizations in Serbia, to determine the actual state and the level of development. The methodology of the research obtains analysis of available literature and empirical data gathered during the new round of global Cranet research, in which Serbia participate. The data were collected in 2021, and the sample consists of 106 companies in Serbia. The authors investigated some of the main indicators of HRM, related to the number of employed people in an HR department, the existence of HR and related strategies, strategic HRM, usage of IT tools in HRM, etc. In the end, the results from Cranet data for Serbia were compared to present values of certain indicators at the regional and global levels.
人力资源管理(HRM)在当代商业中变得越来越重要。作为管理组织最宝贵的资产——人力资本的过程,人力资源管理需要应对内部和外部商业环境中出现的所有挑战,以实现其目标,吸引、激励和留住员工。与劳动力市场、全球化、数字化转型、Covid-19大流行带来的健康风险、经济和政治问题以及许多其他变化相关的新挑战,要求组织拥有一个具体而发达的人力资源管理流程,以充分管理员工。调查一个组织的人力资源管理水平对于熟悉人力资源管理实践的实际状况和探索需要改进的地方是很重要的。本文的主要目的是分析塞尔维亚组织中人力资源管理功能的主要指标,以确定其实际状态和发展水平。研究的方法是对塞尔维亚参与的新一轮全球Cranet研究期间收集的现有文献和经验数据进行分析。数据于2021年收集,样本包括塞尔维亚的106家公司。作者调查了人力资源管理的一些主要指标,涉及人力资源部门雇用人数,人力资源和相关战略的存在,战略人力资源管理,在人力资源管理中使用IT工具等。最后,将塞尔维亚Cranet数据的结果与区域和全球一级某些指标的现值进行了比较。
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引用次数: 0
Strategic Approach for Increasing Innovation Capacity of the SMEs 提高中小企业创新能力的战略途径
Pub Date : 2022-06-07 DOI: 10.46541/978-86-7233-406-7_237
Monika Angeloska-Dichovska, Meri Boshkoska, Marjan Angeleski
Small and medium-sized enterprises (SMEs) are crucial for any national economy through their vital contribution to sustainable growth, economic development and employment. The digital revolution, globalization, and the latest impact and pressure caused by the Covid-19 pandemic have posed even greater barriers and challenges for these enterprises. In order for small and medium-sized enterprises to respond to the new challenges, to participate in the market and gain a competitive position, they need to be different, and this can only be accomplished through an innovative way of working. To foster innovation, strategic changes are needed in the operation of the SMEs, with a focus on the people involved, the ways and methods used in the organizational environment, and the desired innovation results. Connecting to the external environment (networking) and/or using an open innovation system are also fundamental to the success of the enterprise innovation process. Innovative capacity of the businesses is a function of the organization’s culture, resources and networks. The main purpose of this paper is to identify certain strategic factors that contribute to creating an innovative organizational environment and fostering innovation, i.e. increasing the innovation capacity of SMEs in Pelagonia region in North Macedonia.
中小型企业对可持续增长、经济发展和就业作出重要贡献,对任何国家的经济都至关重要。数字革命、全球化以及新冠肺炎疫情带来的冲击和压力,给这些企业带来了更大的障碍和挑战。中小企业要想应对新的挑战,参与市场,获得竞争地位,就必须与众不同,而这只能通过创新的工作方式来实现。为了促进创新,中小企业的运营需要进行战略变革,重点关注参与人员,组织环境中使用的方式和方法以及期望的创新结果。连接外部环境(网络)和/或使用开放式创新系统也是企业创新过程成功的基础。企业的创新能力是组织文化、资源和网络的功能。本文的主要目的是确定有助于创造创新组织环境和促进创新的某些战略因素,即提高北马其顿的Pelagonia地区中小企业的创新能力。
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引用次数: 0
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