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How many doctors does it take to manage an elective general surgical patient? Individualised surgeon specific outcomes data misrepresent modern team-centred work practices 需要多少医生来管理一个选择性的普通外科病人?个体化的外科医生具体结果数据歪曲了现代以团队为中心的工作实践
Pub Date : 2019-09-30 DOI: 10.5750/EJPCH.V7I2.1632
Hannah O'Neill, G. Ramsay, C. Downham, M. Johnston, K. Emslie, Michael S. J. Wilson, M. Kumar
Introduction: The recent adoption of publishing surgeon-specific mortality data in some settings has prompted concerns that the complex team working environment is misrepresented. This has led to consideration that outcomes data would be more accurately conveyed if team-based outcomes were published. However, there has been little investigation into what constitutes a clinical team within the surgical setting and if team size increases when providing person-centered care to more complex patients. Here, we seek to address these questions in elective colorectal surgery. Methods: This is a multi-centre retrospective case cohort study. Data were obtained from 3 Scottish sites. All elective colorectal resection procedures within a 2-month period were included. A standardised proforma was used to establish the number of professionals involved in patient care, diagnosis, management and outcome. Data were obtained from referral to discharge from cancer resection. Results: Thirty-eight cases were included. Median age was 69.5, with 63.2% being male. The number of patients with underlying co-morbidities was 15. The mean number of doctors involved in care was 19 (range 26-87). Complications were associated with a larger in-hospital medical team (p <0.001) but there were no differences in team size by co-morbidity status. Conclusion: Our study would suggest that publication of outcomes based upon one named clinician is an oversimplification of modern, person-centered management. The publication of team-based outcomes may both be more transparent with regard to clinical pathways and in turn support individual clinicians. Such reporting may enhance transparency while protecting individuals in an increasing culture of blame.
导言:最近在某些情况下采用公布外科医生特定死亡率数据,这引起了人们对复杂的团队工作环境被歪曲的担忧。这导致考虑到,如果基于团队的结果被公布,结果数据将更准确地传达。然而,关于外科环境中临床团队的构成以及团队规模在为更复杂的患者提供以人为本的护理时是否会增加的调查很少。在这里,我们试图在择期结直肠手术中解决这些问题。方法:这是一项多中心回顾性病例队列研究。数据来自3个苏格兰地点。包括2个月内所有择期结肠切除手术。采用标准化的形式来确定参与患者护理、诊断、管理和结果的专业人员的数量。数据从癌症切除后的转诊到出院。结果:共纳入38例。年龄中位数为69.5岁,男性占63.2%。伴有潜在合并症的患者数量为15例。参与护理的医生平均人数为19人(范围26-87人)。并发症与更大的住院医疗团队相关(p <0.001),但团队规模与合并症状态没有差异。结论:我们的研究表明,发表基于一位临床医生的结果是对现代、以人为本的管理的过度简化。以团队为基础的结果的公布可能会使临床途径更加透明,并反过来支持个体临床医生。这种报告可以提高透明度,同时在日益增长的指责文化中保护个人。
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引用次数: 1
Understanding well-being outcomes in primary care arts on referral interventions: a mixed method study 了解初级保健艺术对转诊干预的健康结果:一项混合方法研究
Pub Date : 2019-09-01 DOI: 10.5750/EJPCH.V7I3.1768
Samantha Hughes, D. Crone, Rachel C. Sumner, Mark Redmond
Background: Arts on Prescription programmes are designed to support mental health and well-being of patients with a variety of clinical needs within the community. Despite a number of studies reporting benefits, there are some patients that do not see improvements in well-being. Yet, there is limited research investigating the reasons for this. Methods: Using a sequential mixed-methods design the present study sought to understand why some participants (N=312) experienced an increase in well-being and others did not (N=95) after attending an Arts on Prescription intervention based in the South West of England between 2009 and 2016. Results: Quantitative comparisons between the two groups identified little differences, aside from age and baseline well-being (WEMWBS scores), with those that improved being slightly younger, and having lower well-being at the outset compared with those that did not improve. A process model depicting the perceived facilitative and inhibitive factors of attending the programme was developed from the qualitative findings. This model suggests that the social aspect of the course may be implicated in the participants differential outcomes; with those that showed a decrease in well-being reporting difficulties in interacting with others during the intervention. Further, the participants who reported an increase in well-being felt vulnerable to “relapse” when finishing the course due to uncertainties regarding future support and at their ability to maintain their well-being without the provision of the programme. Conclusions: This research suggests a need to promote communication amongst groups in such interventions with the hope that this will provide a more facilitative environment for all participants to benefit. Also, such programmes should consider follow-on options to ensure the participants feel supported and confident in managing their well-being once the course comes to an end. Findings will be pertinent to those commissioning primary care art interventions, ensuring that referral policies and pathways are designed for optimal effectiveness and for potentially tailoring social prescribing programmes to suit the participants specific needs.
背景:处方艺术方案旨在支持社区内具有各种临床需求的患者的心理健康和福祉。尽管有许多研究报告了益处,但仍有一些患者没有看到幸福感的改善。然而,调查其原因的研究有限。方法:本研究采用顺序混合方法设计,试图理解为什么2009年至2016年期间在英格兰西南部参加处方艺术干预后,一些参与者(N=312)经历了幸福感的增加,而另一些参与者(N=95)没有。结果:两组之间的定量比较发现,除了年龄和基线幸福感(WEMWBS评分)之外,差异很小,与那些没有改善的人相比,改善的人更年轻,一开始的幸福感更低。一个过程模型描述了参与该方案的可感知的促进和抑制因素,该模型是根据定性研究结果开发的。该模型表明,课程的社会方面可能涉及到参与者的差异结果;那些表现出幸福感下降的人在干预期间报告与他人互动困难。此外,报告幸福感增加的参与者在完成课程时感到容易“复发”,因为不确定未来的支持和他们在没有提供方案的情况下保持幸福感的能力。结论:这项研究表明,在这种干预措施中,有必要促进群体之间的沟通,希望这将为所有参与者提供一个更便利的环境。此外,这些方案应考虑后续选择,以确保学员在课程结束后感到得到支持和有信心管理自己的福祉。研究结果将与那些委托初级保健艺术干预措施有关,确保转诊政策和途径的设计具有最佳效果,并可能根据参与者的具体需求量身定制社会处方方案。
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引用次数: 3
Learning from significant medical events: a systematic review 从重大医疗事件中学习:系统回顾
Pub Date : 2019-08-30 DOI: 10.5750/EJPCH.V7I2.1637
Tristan Price, R. Baines, M. Marshall, Niall Cameron, M. Bryce, J. Archer
Rationale, aims and objectives: Learning from significant medical events is a core component of quality and safety practice in healthcare worldwide and is a key component of efforts to increase the person-centeredness of clinical service. However, the evidence that analysis of, or reflection on, significant events has a positive impact on subsequent doctor performance is relatively sparse. This review aims to explore the impact of undertaking significant event analysis on medical performance. Method: A systematic review using the following databases: PubMed, EMBASE, Medline, PsycINFO and the Cochrane Collaboration Library. Citation searches were carried out on included studies. Impact was defined according to a modified adaptation of the Kirkpatrick evaluation model. The selection and quality appraisal of studies was conducted by 2 reviewers, independently and blinded. Data were extracted from included studies related to: study type and location, population, methodology and intervention type. Results: Six papers met the inclusion criteria for this review. Of these: one reported learners’ reaction (Kirkpatrick 1); 2 reported modified attitudes (modified Kirkpatrick 2a); 5 reported the acquisition of knowledge (modified Kirkpatrick level 2b) and all 6 identified reported changes in behaviour (modified Kirkpatrick level 3a). Significant event analysis is reported to identify gaps in knowledge, improve teamwork and communication and encourage reflection leading to improvements in practice. Time, resources and team dynamics were identified as factors that impacted on the effectiveness of significant event analysis. Significant event analysis may benefit from suspending existing hierarchies during the process itself and external facilitation. Conclusion: There is a lack of high quality evidence within the existing literature to ascertain the effectiveness of significant event analysis in the medical context. Existing studies are largely based on self-reported measures, which may reinforce the importance of the discursive process for practitioners. Future research could be directed at identifying the pedagogical processes that effect changes in performance as a result of engaging in significant event analysis, leading to substantial increase in the person-centeredness of clinical care.
基本原理、目的和目标:从重大医疗事件中学习是全球医疗保健质量和安全实践的核心组成部分,也是努力提高临床服务以人为本的关键组成部分。然而,对重大事件的分析或反思对医生后续绩效有积极影响的证据相对较少。本综述旨在探讨进行重大事件分析对医疗绩效的影响。方法:使用PubMed、EMBASE、Medline、PsycINFO和Cochrane协作库进行系统综述。对纳入的研究进行引文检索。影响的定义是根据Kirkpatrick评估模型的修改适应。研究的选择和质量评价由2位独立的盲法审稿人进行。数据从纳入的研究中提取,涉及研究类型和地点、人群、方法和干预类型。结果:6篇论文符合本综述的纳入标准。其中:一个报告学习者的反应(Kirkpatrick 1);2例报告的态度改变(修正Kirkpatrick 2a);5个报告了知识的获得(修改的Kirkpatrick等级2b),所有6个报告了行为的变化(修改的Kirkpatrick等级3a)。报告重大事件分析,以确定知识差距,改善团队合作和沟通,并鼓励反思,从而改进实践。时间、资源和团队动态被确定为影响重大事件分析有效性的因素。重大事件分析可能受益于在过程本身和外部促进期间暂停现有的层次结构。结论:现有文献中缺乏高质量的证据来确定医学背景下重大事件分析的有效性。现有的研究主要是基于自我报告的测量,这可能会加强语篇过程对从业者的重要性。未来的研究可以针对识别教学过程,这些教学过程会由于参与重大事件分析而影响表现的变化,从而导致临床护理中以人为本的显著增加。
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引用次数: 4
Why does the patient not show up? Clinical case studies in a Danish migrant health clinic 为什么病人没来?丹麦移民保健诊所的临床病例研究
Pub Date : 2019-08-30 DOI: 10.5750/EJPCH.V7I2.1672
L. Abdulkadir, I. Mottelson, D. Nielsen
Purpose: This study explores the perspectives of both patients with an ethnic minority background and health professionals on missed appointments in a Danish migrant health clinic. Study design: A clinical case study involving patients and health professionals. Since the patients represent a vulnerable group, who are difficult to reach, health professionals were included in the study. This aids the study by making sure to cover different perspectives. Methods: Individual semi-structured interviews were conducted. In total, 6 patients and 6 health professionals, comprising one social worker, 2 nurses and 3 doctors, agreed to participate. Transcripts were analysed using Interpretative Phenomenological Analysis. Results: Patients, who missed appointments, appeared to have poor mental health, limited financial resources, transport expenses and language barriers. Patients’ physical and mental health affects their everyday lives and hinders them from keeping their scheduled appointments. Conclusion: These results may help health professionals provide a more person-centered care and to improve approaches and interventions aimed at reducing the number of patients missing appointments. This study identified barriers to keeping appointments and emphasizes that the reasons behind missed appointments at the clinic are complex and require a creative and holistic approach from health professionals.
目的:本研究探讨了少数民族背景的患者和卫生专业人员在丹麦移民健康诊所错过预约的观点。研究设计:涉及患者和卫生专业人员的临床病例研究。由于患者是一个难以接触到的弱势群体,因此研究中包括了卫生专业人员。这有助于研究,确保涵盖不同的视角。方法:采用个人半结构化访谈法。总共有6名病人和6名保健专业人员同意参加,其中包括一名社会工作者、2名护士和3名医生。使用解释性现象学分析分析转录本。结果:错过预约的患者表现为心理健康状况不佳,经济资源有限,交通费用有限,语言障碍。病人的身心健康影响他们的日常生活,妨碍他们按时赴约。结论:这些结果可能有助于卫生专业人员提供更以人为本的护理,并改进旨在减少患者错过预约的方法和干预措施。这项研究确定了预约的障碍,并强调在诊所错过预约的原因是复杂的,需要卫生专业人员采取创造性和全面的方法。
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引用次数: 2
Healthcare utilization among adults with serious headache and comorbid depression in the US population 美国人口中严重头痛和合并症抑郁症成人的医疗保健利用
Pub Date : 2019-08-30 DOI: 10.5750/EJPCH.V7I2.1639
Horoko Takaki, I. Ieiri, Hidetoshi Shibuta, D. Onozuka, A. Hagihara
Rationale, aims and objectives: A relationship between physicians and patients with serious headache has an influence on healthcare utilization. However, there is insufficient evidence related to healthcare utilization among headache patients with comorbid depression. The present study aimed to compare and identify barriers to healthcare utilization among US adults with serious headache and comorbid depression. Methods: We used data from the 2012 National Health Interview Survey, comprising a sample of 34,525 adults. Multivariate logistic regression models were used and adjusted by sociodemographics and several chronic conditions. Results: Adults with serious headache and comorbid depression had significantly more healthcare visits, hospital emergency visits and trouble finding a healthcare provider than adults with neither condition. Regarding adults with a usual place of care, adults with both conditions had significantly higher odds of changing their usual place of care than adults with neither condition. Further, barriers to healthcare utilization in adults with both conditions, without a usual place of care, were significantly associated with the following aspects: “Doesn’t like /trust /believe in doctors” and “Too expensive /no insurance /cost.” Conclusions: The results of this study indicate that headache patients with comorbid depression had more difficulties with physicians compared to adults with neither condition. The barriers to healthcare utilization were not convenience, but distrust of doctors or the cost of healthcare. Developments of the relationship between physicians and headache patients with comorbid depression could enable the patients to have regular healthcare visits, improve their health outcomes and reduce the burden of suffering, important indices as part of the person-centered healthcare approach.
基本原理、目的和目的:医生和严重头痛患者之间的关系对医疗保健利用有影响。然而,与头痛合并抑郁患者的医疗保健利用相关的证据不足。本研究旨在比较和确定美国成人严重头痛和共病抑郁症患者的医疗保健利用障碍。方法:我们使用了2012年全国健康访谈调查的数据,包括34,525名成年人的样本。使用多元逻辑回归模型,并根据社会人口统计学和几种慢性疾病进行调整。结果:患有严重头痛和共病抑郁症的成年人就诊次数、医院急诊次数和寻找医疗服务提供者的困难明显多于没有这两种情况的成年人。对于有通常护理地点的成年人,有这两种情况的成年人改变他们通常护理地点的几率明显高于没有任何情况的成年人。此外,患有这两种疾病的成年人在没有常规护理场所的情况下,利用医疗保健的障碍与以下方面显著相关:“不喜欢/信任/相信医生”和“太贵/没有保险/费用”。结论:本研究的结果表明,头痛合并抑郁的患者与没有任何症状的成年人相比,与医生有更多的困难。医疗保健利用的障碍不是便利,而是对医生的不信任或医疗保健的成本。医师与头痛合并抑郁患者关系的发展可以使患者定期就诊,改善其健康结果,减轻痛苦负担,这是以人为本的医疗保健方法的重要指标。
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引用次数: 0
Co-Production, Co-Education and Person-Centered Healthcare Practice 合作生产、合作教育和以人为本的医疗保健实践
Pub Date : 2019-08-30 DOI: 10.5750/EJPCH.V7I2.1748
A. Price, Urvi Gupta, Ujwal Srivastava, Larry Chu
a Senior Research Advisor, Stanford Medicine X Program, Stanford University School of Medicine, Stanford, CA, USA b Research Assistant, Stanford Medicine X Program, Stanford University School of Medicine, Stanford, CA, USA c Research Assistant, Stanford Medicine X Program, Stanford University School of Medicine, Stanford, CA, USA d Professor, Department of Anesthesiology, Perioperative and Pain Medicine; Executive Director, Stanford Medicine X Program & Director, Stanford Anesthesia Informatics and Media Lab, Stanford, CA, USA
a .美国加利福尼亚州斯坦福大学医学院斯坦福医学X项目高级研究顾问b .美国加利福尼亚州斯坦福大学医学院斯坦福医学X项目研究助理c .美国加利福尼亚州斯坦福大学医学院斯坦福医学X项目研究助理d .麻醉学、围手术期和疼痛医学系教授;斯坦福医学X项目执行主任兼斯坦福麻醉信息学和媒体实验室主任,美国加州斯坦福
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引用次数: 2
Benefits of a slideshow with nature pictures and music in the emergency department waiting room - a pilot study 在急诊科候诊室播放自然图片和音乐幻灯片的好处——一项试点研究
Pub Date : 2019-08-30 DOI: 10.5750/EJPCH.V7I2.1682
C. Elmqvist, Jeanette Lindahl, Paula Bergman, Birgitta Ekeberg, I. Svensson
Background: It is well recognized that long waiting times at Emergency Departments (ED) influence patient satisfaction rates. Evidence suggests that changes in the design of healthcare environments can improve patient care when these changes include the provision of nature and music elements in different ways. Aim: To explore how patients, relatives and staff perceive a slideshow with nature pictures and music in the emergency department waiting room. Method: A descriptive survey design including a slideshow with nature pictures and music shown in the waiting room. Questionnaires were distributed to patients and relatives (n=94) as well as to the staff (n=76), analysed with descriptive statistics and content analysis. Results: A majority (67%) of the participants thought that the slideshow contributed to a positive environment in the waiting room. Content analysis of 254 comments demonstrated it to be experienced as relaxing and calming. There is, however, room for improvement regarding quality, length and variation of the slideshow. Conclusion: An organized wait time with different alternative activities including nature elements and music in the waiting environment may have positive impacts. The challenge lies in creating a supportive design, which supports the three separate groups and their needs for control in terms of freedom of choice and variation.
背景:众所周知,在急诊科(ED)等待时间过长会影响患者满意度。有证据表明,当医疗环境设计的变化包括以不同方式提供自然和音乐元素时,这些变化可以改善患者护理。目的:探讨急诊科候诊室播放的自然图片和音乐幻灯片对患者、家属和工作人员的影响。方法:描述性调查设计,包括在候诊室播放自然图片和音乐的幻灯片。向患者及家属(n=94)和工作人员(n=76)发放问卷,采用描述性统计和内容分析方法进行分析。结果:大多数(67%)的参与者认为幻灯片有助于营造一个积极的候诊室环境。对254条评论的内容分析表明,这是一种放松和平静的体验。然而,在幻灯片的质量、长度和变化方面还有改进的余地。结论:有组织的等待时间,在等待环境中加入不同的替代活动,包括自然元素和音乐,可能会产生积极的影响。挑战在于创造一个支持性的设计,它支持三个独立的群体以及他们在选择和变化方面的控制需求。
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引用次数: 1
Inequalities in access to health services faced by the population with hearing loss in Greece: a cross-sectional study 希腊听力损失人口在获得保健服务方面的不平等:一项横断面研究
Pub Date : 2019-08-30 DOI: 10.5750/EJPCH.V7I2.1721
Dialechti Tsimpida, P. Galanis, D. Kaitelidou
Background, aims and objectives: The present study aimed to investigate the perceived barriers in access to healthcare among the population with hearing loss in Greece (deaf and hard of hearing). Methods: The sample consisted of 86 deaf and 54 hard of hearing adults that live in Attica. Core demographic data and information regarding participants’ access to health services was gathered using a self-completed structured questionnaire. Results: The 93% of deaf and the 77.8% of hard of hearing struggled to navigate the healthcare system and reported barriers in access to health services and unmet needs (p=0.009). There were difficulties in booking an appointment (p<0.001), lack of appropriate administrative means (e.g., booking via email) so as to book a visit without the mediation of another person (p<0.001), long waiting time (p=0.01) and intention to manage very consciously the limited benefits (regarding the free interpretation hours) that are entitlements (p<0.001). Regarding engagement with healthcare providers, poor adherence to medical instructions was revealed, as the 41.2% of deaf and the 60% of the hard of hearing did not adhere to the recommended medication, making a self-assessment that they did not need to do so (p=0.02). This minority population faces disproportionate difficulties in access to healthcare and therefore significant interventions to tackle these barriers need to be considered in order to create the person-centeredness of their care.
背景、目的和目的:本研究旨在调查希腊听力损失人群(耳聋和重听)获得医疗保健的感知障碍。方法:研究对象为居住在阿提卡的成人聋人86例和重听人54例。使用自行填写的结构化问卷收集了有关参与者获得保健服务的核心人口数据和信息。结果:93%的聋人和77.8%的重听人难以在医疗保健系统中导航,并报告了获得医疗服务的障碍和未满足的需求(p=0.009)。预约有困难(p<0.001),缺乏适当的行政手段(例如,通过电子邮件预约),以便在没有他人调解的情况下预约就诊(p<0.001),等待时间长(p=0.01),并且有意非常有意识地管理有限的福利(关于免费口译时间),这是应得的(p<0.001)。在与医疗保健提供者的接触方面,有41.2%的失聪者和60%的重听者没有坚持推荐的药物治疗,他们进行了自我评估,认为他们不需要这样做(p=0.02)。这一少数群体在获得医疗保健方面面临着不成比例的困难,因此需要考虑采取重大干预措施来解决这些障碍,以便为他们提供以人为本的护理。
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引用次数: 5
Patient-centeredness in the 21st century: Instrumentalisation or improved communication? 21世纪以病人为中心:工具化还是改进沟通?
Pub Date : 2019-08-30 DOI: 10.5750/EJPCH.V7I2.1673
M. Vang, A. H. Andersen, O. Hendricks, G. Handberg, Z. Illés, K. Roessler
Objective: The objective of the current study was to investigate the contemporary concept of patient-centeredness compared to the original notion of patient-centeredness in practice and politics. Methods: This is accomplished through a concept-analysis of patient-centeredness on the basis of the original publications by Michael and Enid Balint as well as policy documents regarding patient-centeredness in the Danish healthcare system in the period 2014-2016. A case study was conducted on patient-centeredness in the Danish healthcare system using interviews with doctor and patient before and after the consultation and video observation of the consultation. The interviews and observations were transcribed and analysed using a framework derived from Pragmatics of Human Communication. Results: Substantial differences between the original patient-centeredness and contemporary patient-centeredness were identified. Both types of patient-centeredness were practised. However, contemporary patient-centeredness was only realised in the patient performing the doctor’s role-obligations of prescribing and monitoring treatment, resulting in a breakdown of the doctor-patient relationship that was only restored by the doctor’s practice of original patient-centeredness. Conclusion: Contemporary patient-centeredness over-emphasises content aspects of the doctor-patient encounter in favour of relationship aspects. Original patient-centeredness emphasises the relationship aspects of the encounter and support addressing existential concerns that might have important implications for treatment.
目的:本研究的目的是探讨当代以病人为中心的概念在实践和政治上与原始的以病人为中心的概念的比较。方法:根据Michael和Enid Balint的原始出版物以及2014-2016年期间丹麦医疗保健系统中有关患者中心的政策文件,通过对患者中心进行概念分析来完成这一研究。对丹麦医疗保健系统中以患者为中心的案例进行了研究,在会诊前后对医生和患者进行了访谈,并对会诊进行了视频观察。访谈和观察结果被记录下来,并使用源自人类交际语用学的框架进行分析。结果:发现了原始的以患者为中心与当代的以患者为中心之间的实质性差异。两种类型的以病人为中心的实践。然而,当代的以患者为中心,只是在患者履行医生的角色义务,即开处方和监督治疗中才得以实现,从而导致医患关系的破裂,而医患关系只有通过医生最初的以患者为中心的实践才能得以恢复。结论:当代以患者为中心过分强调医患接触的内容方面,而倾向于关系方面。原始的以病人为中心强调关系方面的遭遇和支持解决存在的问题,可能对治疗有重要的影响。
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引用次数: 2
Burn out accross persons and systems: comparative studies on vulnerability and resilience 跨人员和系统的倦怠:脆弱性和恢复力的比较研究
Pub Date : 2019-08-30 DOI: 10.5750/EJPCH.V7I2.1744
K. Stoyanova, D. Stoyanov
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引用次数: 2
期刊
European journal for person centered healthcare
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