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Healthcare Managers' Perception on Patient Safety Culture. 医疗保健管理者对患者安全文化的认知。
Pub Date : 2023-02-01 DOI: 10.36401/JQSH-22-13
Naif H Alanazi, Tariq Ahmed Falqi

Introduction: This paper takes a detailed look at safety culture, different roles, and powers shared by managers, lessons from which can be applied in any form of management. It also focuses on the job of managers in enhancing safety standards in a health institution. The objective of this paper was to examine the managers' perception of patient safety culture.

Methods: This study followed a quantitative cross-sectional design. The research procedure involved all middle-level managers in Aseer Central Hospital in Abha, Saudi Arabia (N = 52). To assess the status of patient safety culture and the role of healthcare managers in the field study, the researchers constructed a study questionnaire; it included questions adapted and modified from the Safety Attitudes Questionnaire, the Hospital Survey on Patient Safety Culture questionnaire, the 10 Mintzberg managerial roles and the six types of power for healthcare managers.

Results: Most participants were Saudi nationals (73.1%) aged 31 to 40 years (44.2%). The managerial role practiced frequently was leadership (85%), but the least managerial role was the figurehead (23%). Mangers held positive attitudes toward patient safety culture with 100% positive replies. No significant association was found between sex, nationality, years of experience, and professions concerning patient safety. Additionally, the results indicated that most managers were willing to uphold a safe environment for their patients and ready to involve employees in decision-making strategies to motivate them.

Conclusion: The managerial choices in Aseer Central Hospital are based on the culture and tradition of the community, which might negatively undermine the capability of other individuals handling the same office based on their educational backgrounds and competency. Such situations also may demoralize the employees, leading to poor employee performance Suboptimal achievement was exhibited primarily by middle-level healthcare managers of all six power types: resource allocator, negotiator, liaison, spokesperson, figurehead, and entrepreneur. Therefore, there is a pressing need to improve managers' attitudes toward patient safety and activate managerial roles to ensure patients' safety is practiced unequivocally.

引言:本文详细介绍了安全文化,不同的角色,管理者分享的权力,教训可以应用于任何形式的管理。它还侧重于管理人员在提高卫生机构安全标准方面的工作。本文的目的是考察管理者对患者安全文化的看法。方法:采用定量横断面设计。研究程序涉及沙特阿拉伯Abha Aseer中心医院的所有中层管理人员(N = 52)。为了评估患者安全文化的现状和医疗管理人员在实地研究中的作用,研究者构建了一份研究问卷;它包括从安全态度问卷、医院患者安全文化调查问卷、10个明茨伯格管理角色和医疗保健管理者的六种权力类型改编和修改的问题。结果:大多数参与者是沙特国民(73.1%),年龄在31至40岁(44.2%)。最常见的管理角色是领导(85%),但最少的管理角色是傀儡(23%)。管理者对患者安全文化持积极态度,100%正面回答。性别、国籍、经验年数和涉及患者安全的职业之间没有发现显著的关联。此外,结果表明,大多数管理者愿意为患者维护一个安全的环境,并准备让员工参与决策策略以激励他们。结论:Aseer中心医院的管理选择是基于社区的文化和传统,这可能会对其他基于教育背景和能力的个人处理同一办公室的能力产生负面影响。资源分配者、谈判者、联络人、发言人、名义领袖和企业家这六种权力类型的中层医疗保健管理人员主要表现出次优成就。因此,迫切需要提高管理者对患者安全的态度,激活管理角色,以确保患者安全得到明确的实践。
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引用次数: 0
Correction Notice for "Views, Experiences, and Challenges of Anesthetists and Anesthesia Technologists on Parental Presence During Induction of Anesthesia in Children: A Mixed Method Study" by Aljohani. 更正Aljohani的“麻醉师和麻醉技术人员对儿童麻醉诱导过程中父母在场的看法、经验和挑战:一项混合方法研究”的通知。
Pub Date : 2023-02-01 DOI: 10.36401/JQSH-22-CX1

[This corrects the article DOI: 10.36401/JQSH-22-2.].

[更正文章DOI: 10.36401/JQSH-22-2.]。
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引用次数: 0
Abstracts Presented at the 2022 International Pharmacoeconomics Forum: December 2-3, 2022, Riyadh, Saudi Arabia. 2022年国际药物经济学论坛:2022年12月2日至3日,沙特阿拉伯利雅得。
Pub Date : 2023-02-01 DOI: 10.36401/JQSH-23-X1
the involvement level was more associated with years of experience. Conclusion : This study shows that community pharmacists should play an important role in health promotion and prevention; they recognize a wide gap between ideal and actual levels of participation; however, many obstacles limit the role of the pharmacist in public health
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引用次数: 0
Implementation of Business Excellence Models in Healthcare for Quality Assessment: A Systematic Review. 医疗保健质量评估业务卓越模型的实施:系统回顾。
Pub Date : 2023-02-01 DOI: 10.36401/JQSH-22-10
Eman Kamal

The assessment of healthcare facility quality using business excellence models provides valuable information about performance gaps, which can be used to improve performance. Within the excellence framework, the "result" domain presents more challenges in terms of improvement over time. Using European and American business excellence-based models (EFQM and Balridge, respectively), this review aims to highlight the impact of quality assessment on the improvement of healthcare performance results. A literature search was performed using PubMed, SCOPUS, and CINAHL databases. PRISMA guidelines were followed. All the articles were evaluated using the Critical Appraisal Skills Programme (CASP) Tool. Thematic analysis was conducted following Thomas and Harden's approach, and confidence levels were determined using the GRADE-CERQual method. Nine studies were included. Two main themes emerged: 1) the assessment highlighted improvement in some results; and 2) the assessment highlighted areas that need improvement. The assessments focused mostly on customer-based results and least on society-based results. Six out of nine included studies did not show improvement in the desired results after a one-time assessment; however, no recommendations to improve quality were given to the facility after the assessments. Unless there is continuity in the assessment process, the desired results may not improve.

使用业务卓越模型对医疗保健设施质量进行评估,可提供有关性能差距的宝贵信息,这些信息可用于改进性能。在卓越框架中,“结果”领域随着时间的推移提出了更多的改进挑战。使用欧洲和美国基于业务卓越的模型(分别为EFQM和Balridge),本综述旨在强调质量评估对改善医疗保健绩效结果的影响。使用PubMed、SCOPUS和CINAHL数据库进行文献检索。遵循PRISMA准则。所有的文章都使用关键评估技能程序(CASP)工具进行评估。按照Thomas和Harden的方法进行主题分析,并使用GRADE-CERQual方法确定置信水平。纳入了9项研究。出现了两个主要主题:1)评估突出了某些结果的改善;2)评估突出了需要改进的地方。评估主要侧重于基于客户的结果,而对基于社会的结果关注最少。9项纳入的研究中有6项在一次性评估后没有显示预期结果的改善;然而,在评估之后,没有对该设施提出改善质量的建议。除非在评估过程中有连续性,否则期望的结果可能不会得到改善。
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引用次数: 0
Overview of Failure Mode and Effects Analysis (FMEA): A Patient Safety Tool. 失效模式和影响分析(FMEA)概述:一种患者安全工具。
Pub Date : 2023-02-01 DOI: 10.36401/JQSH-23-X2
Shaymaa M M El-Awady
Patient safety has become a strategic pillar in healthcare organizations, requiring significant resources to avoid accidents during the hospital stay. Patient care processes are documented precisely in detailed policy and procedure manuals. The expectation has been that competent healthcare providers, acting per defined policies and procedures, will create a safe environment for patients. This expectation, although laudable, has proven to be unrealistic. Safety studies in healthcare and other socio-technological industries have repeatedly demonstrated that human error is the cause of many accidents in complex systems. Because the error is inherent to human nature, its consequences must be minimized. Healthcare may create risks, and patient safety is the most important care quality objective. The importance of patient safety, or protecting patients from harm incurred in medical care, is a topic of much discussion, which has been demonstrated in various international and national publications since the late 1990s. Most reporting systems concentrate on analyzing adverse events; this means that injury has already occurred. More progressive systems also concentrate on analyzing close calls, which facilitates learning from an event that did not result in injury or harm to a patient. Systems also permit proactive evaluation of vulnerabilities before close calls occur.
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引用次数: 0
Awareness of Radiation Protection and Common Radiation Dose Levels Among Healthcare Workers. 医护人员的辐射防护意识及常用辐射剂量水平
Pub Date : 2023-02-01 DOI: 10.36401/JQSH-22-14
Khalid Alyousef, Amjad Assiri, Samiah Almutairi, Thekra Aldalham, Ghadah Felimban

Introduction: Access to ionizing radiation has become widely available for diagnosis and treatment. The increased use of ionizing radiation has been associated with radiation exposure hazards for patients and radiation workers. Raising the level of radiation protection awareness is important to maintain the safety of healthcare settings.

Methods: Online questionnaires were distributed to 755 healthcare workers and students at King Abdulaziz Medical City and King Saud bin Abdulaziz University for Health Sciences, Riyadh, Saudi Arabia. The questionnaire consisted of 14 multiple-choice questions divided into two sections (questions related to radiation protection and common radiologic examination doses).

Results: In total, 443 participants completed the questionnaire, including 142 (32%) medical students, 107 (24%) radiology technologists, 105 (24%) radiography students, and 89 (20%) physicians. Of the participants, 245 (55%) were men. A total of 74 (84%) physicians and 51 (47%) radiology technologists had more than 5 years of experience. Eleven (12%) physicians and 44 (41%) radiology technologists had 1-4 years of experience, whereas the rest had less than 1 year of experience. Only 16% of participants attended training courses on a regular basis. However, 15% of the participants thought that they had excellent knowledge of radiation protection, whereas 18% admitted that they did not have sufficient knowledge. Sixty-two percent of the questions related to radiation protection awareness were answered correctly. Forty-five percent of the participants correctly answered questions related to doses from common radiologic examinations. Only 23% and 16% of participants were aware of the noncontrast chest CT and lumbar x-ray doses, respectively. Moreover, 35% and 24% of participants did not know that pelvic MRI and abdominal ultrasound do not contribute any radiation dose, respectively.

Conclusion: The results showed a knowledge gap regarding radiation protection and dose levels; therefore, periodic refresher courses are recommended for healthcare workers in order to increase the level of awareness.

导言:电离辐射已广泛用于诊断和治疗。电离辐射使用的增加与病人和辐射工作人员的辐射暴露危害有关。提高辐射防护意识水平对于维护医疗机构的安全至关重要。方法:对沙特阿拉伯利雅得阿卜杜勒阿齐兹国王医疗城和阿卜杜勒阿齐兹国王健康科学大学的755名医护人员和学生进行在线问卷调查。问卷由14道选择题组成,分为两部分(与辐射防护和常见放射检查剂量有关的问题)。结果:共443人完成问卷调查,其中医学生142人(32%),放射技师107人(24%),放射学专业学生105人(24%),内科医生89人(20%)。在参与者中,245人(55%)是男性。共有74名(84%)内科医生和51名(47%)放射技师拥有5年以上的工作经验。11名医生(12%)和44名放射技师(41%)有1-4年的工作经验,而其余的则少于1年的工作经验。只有16%的参与者定期参加培训课程。然而,有15%的参加者认为他们对辐射防护的知识很好,而18%的参加者则承认他们的知识不足。与辐射防护意识相关的问题答对了62%。45%的参与者正确回答了普通放射检查中有关剂量的问题。只有23%和16%的参与者分别知道胸部CT和腰椎x射线的非对比剂量。此外,35%和24%的参与者不知道盆腔MRI和腹部超声分别不贡献任何辐射剂量。结论:对辐射防护和剂量水平的认识存在空白;因此,建议卫生保健工作者定期参加进修课程,以提高认识水平。
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引用次数: 0
The Magnet Recognition Program and Quality Improvement in Nursing. 磁性认可计划和护理质量改进。
Pub Date : 2022-11-22 eCollection Date: 2022-11-01 DOI: 10.36401/JQSH-22-12
Yacoub Abuzied, Rasmieh Al-Amer, Mohammed Abuzaid, Shreemathie Somduth
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引用次数: 0
Disclosing Adverse Events in Healthcare: Understanding the Gap Between Knowledge and Practice in Developing Countries. 披露医疗保健中的不良事件:了解发展中国家知识与实践之间的差距。
Pub Date : 2022-11-22 eCollection Date: 2022-11-01 DOI: 10.36401/JQSH-22-X4
Mahmoud Abdelfattah Radwan
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引用次数: 0
Implementing a Diabetic Algorithm for Ophthalmology Surgery Patients: A Quality Improvement Initiative. 实施眼科手术患者的糖尿病算法:一项质量改进倡议。
Pub Date : 2022-11-01 DOI: 10.36401/JQSH-21-18
Simrenjeet Sandhu, Aleena Virani, Hilary Salmonson, Karim Damji, Pamela Mathura, Rany Al-Agha

Introduction: The objective of this quality improvement, interventional study regarding patients with diabetes undergoing diabetic ophthalmology outpatient surgery aimed to develop, implement, and evaluate a new diabetic algorithm to improve safety, operating room efficiency, and decrease supply cost.

Methods: A multidisciplinary study team was assembled, including ophthalmologists, endocrinologists, anesthesiologists, management, and nurses to review the current diabetic protocol. From August 2016 to July 2017, 13 patient safety concerns or incident reports were reviewed that identified two serious cases of hypoglycemia. Using the concerns data, frontline perspectives, and reviewing best practice guidelines, a new diabetic algorithm was developed and trialed for 24 months. The new algorithm limited the use of an existing preoperative insulin protocol and reduced the number of nurses required. The number of adverse events, nursing setup process steps, setup time, and preoperative insulin infusion protocols used were collected. An evaluation of the supply costs was performed.

Results: After implementing the new diabetic algorithm, zero safety incidents were reported, and a 97.5% reduction in the use of preoperative insulin protocol resulted. Nursing staff perceived that the new diabetic algorithm was easier to configure, 23 minutes faster to set up, and required one nursing staff member. Supply cost was reduced by $30.63 (Canadian Dollars, CAD) per patient.

Conclusion: Perioperative glucose irregularities may threaten patient safety and surgical outcomes. Healthcare professionals must improve patient safety, decrease healthcare expenditure, and prevent unnecessary delays. Multidisciplinary frontline staff experiential knowledge aided in the recognition of potential problems and comprehensive solutions to optimize patient care.

前言:本质量改进、介入研究的目的是针对接受糖尿病眼科门诊手术的糖尿病患者,旨在开发、实施和评估一种新的糖尿病算法,以提高安全性、手术室效率和降低供应成本。方法:组建一个多学科研究小组,包括眼科医生、内分泌医生、麻醉师、管理人员和护士,对目前的糖尿病治疗方案进行回顾。从2016年8月到2017年7月,我们回顾了13例患者的安全问题或事件报告,确定了2例严重的低血糖病例。利用关注数据、一线观点和审查最佳实践指南,开发了一种新的糖尿病算法,并进行了24个月的试验。新算法限制了现有术前胰岛素方案的使用,减少了所需护士的数量。收集不良事件的数量、护理设置流程步骤、设置时间和术前使用的胰岛素输注方案。对供应成本进行了评估。结果:实施新的糖尿病算法后,无安全事故报告,术前胰岛素方案的使用减少了97.5%。护理人员认为新的糖尿病算法更容易配置,设置时间缩短了23分钟,并且只需要一名护理人员。每位患者的供应成本降低了30.63美元(加元,CAD)。结论:围手术期血糖异常可能威胁患者安全和手术效果。医疗保健专业人员必须提高患者安全,减少医疗保健支出,并防止不必要的延误。多学科前线员工的经验知识有助于识别潜在的问题和全面的解决方案,以优化患者护理。
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引用次数: 1
Development of an Assessment Scale for the Risk of Falling in Pregnant Women. 孕妇跌倒风险评估量表的制定。
Pub Date : 2022-11-01 DOI: 10.36401/JQSH-22-9
Emine Koç, Nevin Hotun Şahin

Introduction: In pregnant women, the rate of falling is similar to that of women older than 70 years. According to the literature review, there is no risk of falling assessment tool that is specific to pregnancy. The aim of the study was to develop a risk of falling assessment scale for pregnant women.

Methods: This is a methodological study. The study's population consisted of pregnant women who sought follow-up care at a state hospital's maternity ward between November 2016 and November 2017. The study sample included 630 pregnant women who met the inclusion criteria and volunteered for the study. The Pregnant Women Information Form and Assessment Scale for Risk of Falling in Pregnant Women were used as data collection tools.

Results: During the scale development process, an item pool draft of 63 questions was developed and submitted to 10 experts for feedback. The findings of the content validity analysis revealed that the average of the items was 0.95, validity was good, and the number of items on the scale was reduced to 42 according to the experts' suggestions. The Cronbach α coefficient of the scale was found to be 0.604 (moderately reliable). It was discovered that the CART and QUEST algorithms on the scale were successful models for estimating the status of falls in pregnant women.

Conclusion: A 42-item assessment scale for the risk of falling in pregnant women was developed, and it was determined that the scale was a valid and reliable tool.

孕妇的下降率与70岁以上妇女的下降率相似。根据文献综述,没有专门针对妊娠的跌倒风险评估工具。这项研究的目的是为孕妇制定一个风险下降的评估量表。方法:本研究为方法学研究。该研究的人群包括2016年11月至2017年11月期间在州立医院产科病房寻求后续护理的孕妇。研究样本包括630名符合纳入标准并自愿参加研究的孕妇。采用《孕妇信息表》和《孕妇跌倒风险评估量表》作为数据收集工具。结果:在量表编制过程中,编制了63个问题的题库草案,并提交给10位专家进行反馈。内容效度分析结果显示,量表的平均题数为0.95,效度较好,根据专家建议将量表的题数减少到42个。量表的Cronbach α系数为0.604,为中等信度。研究发现,该量表上的CART和QUEST算法是估计孕妇跌倒状况的成功模型。结论:编制了42项孕妇跌倒风险评估量表,确定该量表是一种有效、可靠的工具。
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引用次数: 1
期刊
Global journal on quality and safety in healthcare
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