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Considerations in establishing visiting consultant clinics in rural hospital communities. 在农村医院社区建立会诊诊所的考虑。
R Tracy, K L Saltzman, D S Wakefield

Establishing specialty clinics staffed by visiting medical consultants is one way that rural hospitals can increase local access to specialty care. This example of private sector-driven regionalization of health care services typically involves an agreement among urban specialists, rural hospitals, and local primary care physicians. The urban-based physicians provide limited on-site specialty services in the rural community for patients who are referred by local physicians or self-refer to the specialty clinics. The trend toward formalization of regional relationships across large geographic areas prompts both opportunity and need for careful consideration of visiting specialty clinic arrangements in rural hospital communities. This article delineates advantages and disadvantages associated with the development of Visiting Consulting Clinics (VCC) along with some ¿ground rules¿ to consider when establishing this type of service.

建立专业诊所,配备来访的医疗顾问,是农村医院增加当地获得专业护理的途径之一。这个由私营部门推动的保健服务区域化的例子通常涉及城市专家、农村医院和当地初级保健医生之间的协议。城市医生在农村社区为由当地医生转诊或自行转诊到专科诊所的患者提供有限的现场专科服务。跨大地理区域的区域关系正规化的趋势促使机会和需要仔细考虑访问农村医院社区的专科诊所安排。本文描述了与访问咨询诊所(VCC)发展相关的优点和缺点,以及在建立这种类型的服务时要考虑的一些“基本规则”。
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引用次数: 0
Managerial responses to Medicaid prospective payment in the nursing home sector. 管理人员对养老院部门医疗补助预期支付的反应。
W M Reid, A F Coburn

The United States must soon address long-term care policy. Policymakers have sought cost containment through reimbursement policies that contain incentives for efficiency. Nursing facility administrators were surveyed twice following a significant change in Maine's Medicaid reimbursement policy to determine the effects of the change on their managerial practices. The administrators responded to some of the policy changes as profit maximizers, including instituting cost controls and benefiting from incentives. In other areas, such as staffing, staff pay, and accepting heavy care patients, the administrators did not seem to behave entirely as expected. Insights from organizational theory are useful for explaining some of the other behaviors. As long-term care reform is undertaken, a policy framework should include aspects of the internal environment of nursing facilities, such as administrator goals and organizational structure and mission.

美国必须尽快解决长期护理政策。政策制定者通过包含效率激励的报销政策寻求成本控制。在缅因州医疗补助报销政策发生重大变化后,护理机构管理人员进行了两次调查,以确定该变化对其管理实践的影响。管理人员对一些政策变化的反应是利润最大化,包括建立成本控制和从激励中受益。在其他方面,如人员配备、员工薪酬和接受重症病人,行政人员的行为似乎并不完全符合预期。组织理论的见解对于解释其他一些行为是有用的。在进行长期护理改革时,政策框架应包括护理设施内部环境的各个方面,如管理目标和组织结构和使命。
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引用次数: 0
Views of implementation approaches by top managers in health service organizations. 卫生服务组织高层管理人员对实施方法的看法。
P C Nutt

This study examined how top managers view the prospects of success and resistance when using four implementation approaches in participative and control cultures that foster climates more or less conducive to change. An accommodation approach was viewed as having the best prospect of success and of lowering resistance in a participative culture. Bargaining and incentive approaches were thought to have successful and low resistance outcomes, which were just below those of accommodation, in a control type of culture. A persuasion approach was thought to be the least effective implementation approach in a control-oriented culture. These preferences differ from prescriptions found in the implementation literature. Assuming that preferences influence behavior, implementation success could be improved if managers selected an implementation approach according to the demands of the situation. More research is needed to appreciate fully the rationale that lies behind the preferences uncovered in this research.

本研究考察了高层管理者在参与式和控制型文化中使用四种实施方法时如何看待成功和阻力的前景,这种文化或多或少有利于变革。在参与性文化中,通融办法被视为最有可能成功和降低阻力的办法。在控制型文化中,讨价还价和激励方法被认为具有成功和低阻力的结果,仅低于妥协的结果。在以控制为导向的文化中,说服方法被认为是最不有效的实施方法。这些偏好不同于在实现文献中找到的处方。假设偏好影响行为,管理者根据情境的需求选择实施方式,可以提高实施的成功率。需要更多的研究来充分理解在这项研究中发现的偏好背后的基本原理。
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引用次数: 0
Venturing into new territory--health systems as Medicare risk contractors. 冒险进入新的领域——作为医疗保险风险承包商的医疗系统。
B A Daniel

With each congressional budget debate, hospital and health system executives are reminded of their vulnerability to Medicare reimbursement rates. As health maintenance organizations (HMOs) have entered into Medicare risk contracts and negotiated separate hospital reimbursement rates, hospital and health system executives have recognized even less control of their Medicare reimbursement. One way for health systems to regain control of the Medicare dollar is to develop a Medicare risk contract that directly receives and distributes the Medicare risk premium. Before hospital and health system executives invest in the start-up and operational capital necessary to bid for a risk contract, careful analysis of the efficacy of the contract's contribution to the margin should be undertaken. The following will review observations and lessons from HMO Medicare risk contracting and introduce a methodology that health system executives can use to evaluate the annual financial impact of entering the business of direct Medicare risk contracting.

在每次国会预算辩论中,医院和卫生系统的高管们都被提醒他们在医疗保险报销率方面的脆弱性。由于健康维护组织(hmo)已经签订了医疗保险风险合同,并协商了单独的医院报销率,医院和卫生系统的高管们已经认识到,他们对医疗保险报销的控制甚至更少了。卫生系统重新控制医疗保险资金的一种方法是制定医疗保险风险合同,直接接收和分配医疗保险风险溢价。在医院和卫生系统高管为风险合同投下必要的启动资金和运营资金之前,应该仔细分析合同对利润贡献的效力。以下将回顾HMO医疗保险风险承包的观察结果和经验教训,并介绍一种方法,卫生系统主管可以使用它来评估进入直接医疗保险风险承包业务的年度财务影响。
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引用次数: 0
Prediction of hospital failure: a post-PPS analysis. 医院失败预测:pps后分析
L R Gardiner, S L Oswald, J S Jahera

This study investigates the ability of discriminant analysis to provide accurate predictions of hospital failure. Using data from the period following the introduction of the Prospective Payment System, we developed discriminant functions for each of two hospital ownership categories: not-for-profit and proprietary. The resulting discriminant models contain six and seven variables, respectively. For each ownership category, the variables represent four major aspects of financial health (liquidity, leverage, profitability, and efficiency) plus county marketshare and length of stay. The proportion of closed hospitals misclassified as open one year before closure does not exceed 0.05 for either ownership type. Our results show that discriminant functions based on a small set of financial and nonfinancial variables provide the capability to predict hospital failure reliably for both not-for-profit and proprietary hospitals.

本研究探讨判别分析的能力,以提供准确的预测医院失败。利用前瞻性支付系统引入后的数据,我们开发了两种医院所有权类别的判别函数:非营利和专有。所得的判别模型分别包含6个和7个变量。对于每个所有权类别,变量代表财务健康的四个主要方面(流动性、杠杆、盈利能力和效率)以及国家市场份额和停留时间。两种所有制类型关闭前1年被误分类为开业医院的比例均不超过0.05。我们的研究结果表明,基于一小组财务和非财务变量的判别函数为非营利性和专有医院提供了可靠的医院失败预测能力。
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引用次数: 0
Internal complexity and environmental sensitivity in hospitals. 医院内部复杂性与环境敏感性。
D P Ashmos, D Duchon, F E Hauge, R R McDaniel

Theory suggests that organizations should respond to external complexity with internal complexity. We examine whether "environmentally sensitive" hospitals are more internally complex than "environmentally insensitive" hospitals. Results show that environmentally sensitive and insensitive hospitals differed on three of the measures of internal complexity: goal complexity, strategic complexity, and relational complexity.

理论认为,组织应该以内部复杂性来应对外部复杂性。我们考察了“环境敏感型”医院是否比“环境不敏感型”医院内部复杂。结果表明,环境敏感型医院和环境不敏感型医院在目标复杂性、战略复杂性和关系复杂性三个内部复杂性指标上存在差异。
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引用次数: 0
Contemporary models of change in the health professions. 卫生专业的当代变化模式。
E S Schneller, J B Ott

This article reviews the special position that health professionals have occupied and the ways in which changes threaten the foundations of professional work. The application of modern management principles to health care runs the risk of overriding the "action orientation" that is a defining component of professional work. One goal of health workforce design should be the engineering of opportunities for the preservation of "professional voice" as a countervailing force to ensure high quality health care. Contemporary models of change applied to health care workforce include: (1) the system of professions models in which securing and maintaining jurisdiction are the mechanisms that professions employ to sustain their position, (2) a strategic adaptation model by which professions attempt to adjust to changing environments, (3) a model of redesigning patient care which applies Total Quality Management (TQM) and other "industrial techniques" to the health care workplace, and, (4) model of "consumer sovereignty" in which groups of citizens come together to determine the nature of care services and professional work, with the participation of the organizations and providers.

本文回顾了卫生专业人员所占据的特殊地位,以及变化威胁到专业工作基础的方式。将现代管理原则应用于卫生保健有可能压倒"以行动为导向"这一专业工作的决定性组成部分。卫生人力队伍设计的一个目标应该是创造机会,以保持“专业声音”,作为确保高质量卫生保健的抗衡力量。适用于卫生保健工作人员的当代变革模式包括:(1)职业模式系统,其中确保和维持管辖权是职业维持其地位的机制;(2)战略适应模式,职业试图适应不断变化的环境;(3)重新设计病人护理模式,将全面质量管理(TQM)和其他“工业技术”应用于卫生保健工作场所;(4)“消费者主权”模式,在这种模式下,在组织和提供者的参与下,公民群体聚集在一起决定护理服务和专业工作的性质。
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引用次数: 0
Implementation of total quality management: conventional wisdom versus reality. 全面质量管理的实施:传统智慧与现实。
H Boerstler, R W Foster, E J O'Connor, J L O'Brien, S M Shortell, J M Carman, E F Hughes

Hospitals nationwide are beginning to implement continuous quality improvement (CQI) (Barsness et al. 1993; Kosta 1992). In large part this is due to the belief that the implementation of CQI will lead to higher quality patient care, improved patient satisfaction, better employee morale, and lower cost service delivery. However, to date there have been few empirical studies of CQI implementation efforts in healthcare (Shortell et al. 1994).

全国的医院开始实施持续质量改进(Barsness等,1993年;Kosta 1992)。这在很大程度上是由于相信CQI的实施将带来更高质量的患者护理,提高患者满意度,提高员工士气,降低服务交付成本。然而,迄今为止,在医疗保健中实施CQI的实证研究很少(Shortell et al. 1994)。
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引用次数: 0
The role and impact of multiskilled health practitioners in the health services industry. 多技能卫生从业人员在卫生服务行业中的作用和影响。
M D Fottler

The utilization of multiskilled health practitioners (MSHPs) is one method of enhancing employee productivity and cost effectiveness of health services delivery. This article reviews the trend toward increasing specialization of health personnel in this century as well as its limitations and the potential of the MSHP to enhance productivity. Then research on factors that inhibit or facilitate adoption of the concept, the effectiveness of the concept, and implementation strategies that impact effectiveness are presented. The article concludes with guidelines and future challenges for health care executives, public policymakers, and researchers as regards implementation of the multiskilled concept.

利用多技能卫生从业人员(MSHPs)是提高员工生产力和卫生服务成本效益的一种方法。本文回顾了本世纪卫生人员日益专业化的趋势,以及其局限性和MSHP提高生产力的潜力。然后,研究了阻碍或促进该概念采用的因素、该概念的有效性以及影响有效性的实施策略。文章总结了卫生保健主管、公共政策制定者和研究人员在实施多技能概念方面的指导方针和未来的挑战。
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引用次数: 0
Managing diversity: a senior management perspective. 管理多样性:高级管理层的视角。
P E Wallace, C M Ermer, D N Motshabi

Diversity and managing diverse workgroups have become strategic imperatives for many organizations. Corporations are developing programs and opportunities to increase the participation of their employees, especially those who have not been previously included in the mainstream of their organizations. Many health care institutions are also focusing on diversity management. This study was designed to examine the manner in which diversity management is perceived and implemented by hospital executives. To determine the perception of executives, a 16-item questionnaire was developed and distributed to hospital executives. The data showed that executives in urban teaching hospitals considered their workforce diverse, and many of these organizations had implemented diversity management programs in their facilities. Surprisingly, this study found that although most executives (68 percent) agreed they had a diverse workforce, less than one-third (30 percent) of these executives had specifically developed diversity management programs in their hospitals.

多样性和管理多样化的工作组已经成为许多组织的战略要求。公司正在开发项目和机会,以提高员工的参与度,特别是那些以前没有被纳入组织主流的员工。许多卫生保健机构也在注重多样性管理。本研究旨在检验医院管理人员对多元化管理的认知和实施方式。为了确定管理人员的看法,开发了一份16项的调查问卷,并分发给医院的管理人员。数据显示,城市教学医院的高管认为他们的员工是多元化的,其中许多组织在其设施中实施了多元化管理计划。令人惊讶的是,这项研究发现,尽管大多数高管(68%)同意他们拥有多元化的员工队伍,但这些高管中只有不到三分之一(30%)在他们的医院专门制定了多元化管理计划。
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Hospital & health services administration
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