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A system for systems is required for quality health systems 高质量的卫生系统需要一个系统的系统
Pub Date : 2008-06-28 DOI: 10.1046/j.1440-1762.2000.00386.x
Joseph E Ibrahim MB BS, PhD MRACMA, FAFPHM, FRACP

Abstract Improving quality of health-care requires a systematic approach at many different levels within a health system. The levels range from the interactions between individual patient–health provider to the international stage. The provision of care within and between each level needs to be systematically organised if the quality of our health-care is to improve. There is a need to develop a systematic approach to the multiple systems within health care. An organisational structure similar to the Cochrane Collaboration may provide the mechanism to better co-ordinate all our efforts to improve health-care quality.

提高卫生保健质量需要在卫生系统的许多不同层面采取系统的方法。这些层面从个体患者-保健提供者之间的相互作用到国际舞台。如果要提高我们的保健质量,就需要系统地组织各级内部和各级之间的保健服务。有必要对卫生保健内的多个系统制定系统的方法。类似Cochrane Collaboration的组织结构可以提供一种机制,更好地协调我们为提高医疗质量所做的努力。
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引用次数: 2
Accessing residential care from an acute hospital: Can we be more efficient? 从急症医院获得住院护理:我们能更有效率吗?
Pub Date : 2008-06-28 DOI: 10.1111/j.1440-1762.2001.00394.pp.x
Craig Whitehead FRACP, Rachel Wundke RN, Lou Williamson BN, Paul Finucane FRACP

Abstract Hospitalized patients who require admission to residential care are often thought to make prolonged and inappropriate use of hospital resources. There are no Australian data on the factors that contribute to length of hospital stay for such patients. The aim of this study was to determine the timing of critical steps in discharge planning for hospitalized patients who need residential care. We prospectively audited 100 consecutive referrals to an Aged Care Assessment Team (ACAT) from one acute hospital in South Australia. Case notes were examined to determine the timings of critical events in discharge planning. We found 47% of patients were discharged to a nursing home, 16% to a hostel, 11% died, 10% returned home and 16% went to another facility. The average length of hospital stay was 27.2 days, and an average of 8.4 days elapsed before a decision to seek residential care was first recorded. A further 4.5 days elapsed before ACAT referral, 4.6 days before ACAT approval and 9.7 days before a residential care bed became available. We conclude that people admitted to our hospital from the community and who subsequently need residential care, spend 36% of their stay awaiting a residential care bed. Most of their hospital stay has elapsed before residential care is considered necessary and referral and approval processes have been activated. Strategies to reduce length of stay should perhaps focus on the earlier recognition of the need for residential care and accelerated referral and assessment processes. Earlier involvement by social work and occupational therapy should be considered.

需要住院的住院患者通常被认为是长期和不适当地使用医院资源。澳大利亚没有关于影响这类病人住院时间长短的因素的数据。本研究的目的是确定需要住院护理的住院患者出院计划中关键步骤的时机。我们前瞻性审计100连续转介到老年护理评估小组(ACAT)从一家急性医院在南澳大利亚。检查病例记录以确定出院计划中关键事件的时间安排。我们发现47%的病人出院后去了养老院,16%去了招待所,11%死亡,10%回家,16%去了其他机构。平均住院时间为27.2天,平均8.4天之后才决定寻求住院治疗。再过4.5天ACAT转诊,4.6天ACAT批准,9.7天住院护理床位可用。我们得出的结论是,从社区进入我们医院并随后需要住宿护理的人,花费36%的住院时间等待住宿护理床。他们的大部分住院时间已过,才被认为需要住院治疗,并启动了转诊和批准程序。减少住院时间的战略也许应侧重于尽早认识到需要住院护理和加快转诊和评估进程。应考虑社会工作和职业治疗的早期介入。
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引用次数: 0
Variance analysis in clinical pathways for total hip and knee joint arthroplasty 全髋关节和膝关节置换术临床路径的方差分析
Pub Date : 2008-06-28 DOI: 10.1046/j.1440-1762.2000.00382.x
Philip Dalton BPHTY (HONS), MMEDSC, MBBS (HONS), DJ Macintosh FRACS, FA ORTH A, Belinda Pearson BSC, BEC

Abstract Clinical pathways are being increasingly used for daily patient care. The pathways consist of a sequence of critical treatment events matched to the patient’s recovery. Variance analysis identifies deviations from the pathway and can be used for quality improvement and clinical audit. The aim of this study is to analyse the variances from clinical pathways in two common elective orthopaedic operations. A prospective variance analysis was performed from the clinical pathways of all patients undergoing total hip and total knee arthroplasty over a 12 month period. Variances were categorised according to their source and then further divided into serious and non-serious variances. A total of 65 patients underwent total knee replacement during the study. Eleven serious variances were recorded in eight of these patients (12.3%) with a surprisingly high number of cardiac events. A total of 52 patients underwent total hip replacement with nine serious variances recorded in seven of these patients (13.5%). Clinical pathways can be used as a means of incorporating evidence-based medicine into clinical practice. Variance analysis of the pathways can be utilised as a process of quality control and to improve patient outcomes. Serious variances within this study were higher than anticipated.

临床路径越来越多地用于患者的日常护理。这些通路由一系列与患者康复相匹配的关键治疗事件组成。方差分析识别偏离路径,可用于质量改进和临床审核。本研究的目的是分析两种常见的择期骨科手术的临床路径差异。对所有接受全髋关节和全膝关节置换术的患者在12个月内的临床路径进行前瞻性方差分析。根据其来源对方差进行分类,然后进一步分为严重方差和非严重方差。在研究期间,共有65名患者接受了全膝关节置换术。其中8名患者(12.3%)出现了11个严重差异,心脏事件发生率高得惊人。共有52名患者接受了全髋关节置换术,其中7名患者(13.5%)记录了9个严重差异。临床路径可以作为将循证医学纳入临床实践的一种手段。途径的方差分析可以用作质量控制的过程,并改善患者的预后。本研究中的严重差异高于预期。
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引用次数: 26
Improving the quality of health-care: Personal reflections on some opportunities and impediments 提高保健质量:对一些机会和障碍的个人思考
Pub Date : 2008-06-28 DOI: 10.1111/j.1440-1762.2001.00387.pp.x
Peter D Phelan MD, FRACP, MRACMA

Abstract There are considerable opportunities for improving quality of health-care but also significant impediments. Identifying, investigating and responding to adverse events in a way that will limit their chance of recurrence is probably the single greatest opportunity for quality improvement. However, this requires a shift from a culture of blame to one that recognises such events as almost always a system failure. A general rule, the shorter the duration of a hospital admission, the safer it will be, but regrettably this is not well understood by the community. The considerable variation in rates of many medical and surgical interventions between private and public patients and between patients living in different localities provides a great opportunity for determining what rates produce the best health outcomes. It is probable that reducing the health problems of the socioeconomically disadvantaged, a major quality issue, will require innovative approaches to delivery of their health-care.

提高卫生保健质量有相当大的机会,但也存在重大障碍。识别、调查和应对不良事件的方式将限制其复发的机会,这可能是质量改进的最大机会。然而,这需要从一种指责文化转变为一种承认此类事件几乎总是系统故障的文化。一般来说,住院时间越短,就越安全,但遗憾的是,社会对这一点没有很好的理解。私立医院和公立医院患者之间以及生活在不同地区的患者之间的许多医疗和手术干预率存在很大差异,这为确定何种比率能产生最佳的健康结果提供了很好的机会。减少社会经济上处于不利地位的人的健康问题,这是一个重大的质量问题,很可能需要采取创新的办法来提供保健服务。
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引用次数: 0
Pressure ulcer prevention and care: A survey of current practice 压疮的预防和护理:现状调查
Pub Date : 2008-06-28 DOI: 10.1046/j.1440-1762.2000.00384.x
Catherine Sharp SRN MCLINN(SYD), Gayle Burr RN, PhD (USYD), Margaret Broadbent RN ORTHOPAEDIC CERT, Marianne Cummins RN BAHSCNURS(CHARLES STURT), Hellen Casey RN DIP NURSE EDUCATION, Amelia Merriman RN DIP HLTH SC(UWS)

Abstract The incidence and management of pressure ulcers in hospitalised patients is an ongoing concern for nurses. Efforts to prevent pressure ulcer development are plagued with inconsistencies and a general lack of best practice guidelines. Establishing current practice approaches to the assessment, prevention and management of pressure ulcers is a necessary first step in the implementation of evidence-based/best practice guidelines. Anecdotal evidence suggested a range of different approaches were being used in a Sydney metropolitan area health service (AHS) to assess patients to identify those at risk, to prevent pressure ulcers and to treat existing ulcers. A collaborative research project was undertaken to examine current practice and to explore the apparent clinical variance. It involved the distribution of a questionnaire to registered nurses working within the AHS (n = 2113) and a review of nursing policy documents in the various hospitals in the health service area. While the overall response rate was satisfactory (40%) many of the returned questionnaires were incomplete. Only 21% (n = 444) of the questionnaires were deemed suitable for analysis. The findings highlight a range of inconsistencies within and across nursing practice domains. Nurses generally do not use a tool to assess pressure ulcer risk potential, but rely on a range of practice procedures and risk indicators to determine risk potential of developing pressure ulcers. Repositioning patients is the most common approach used in an attempt to prevent the development of pressure ulcers, but additional measures are diverse. Most nurses seem to be familiar with modern wound dressings such as hydrocolloids, foams and alginates in the treatment of second and third stage ulceration. However, the care provided by some nurses reflects an adherence to outdated practices, including the use of water filled gloves, povidone iodine and gauze packing.

住院患者压疮的发生率和处理一直是护士关注的问题。预防压疮发展的努力受到不一致和普遍缺乏最佳实践指南的困扰。建立评估、预防和管理压疮的现行实践方法是实施循证/最佳实践指南的必要第一步。轶事证据表明,悉尼大都会区保健服务(AHS)正在使用一系列不同的方法来评估患者,以确定有风险的患者,预防压疮和治疗现有溃疡。我们进行了一项合作研究项目,以检查当前的实践并探索明显的临床差异。它包括向在美国保健服务中心工作的注册护士分发调查表(n = 2113),并审查保健服务区各医院的护理政策文件。虽然总体回复率令人满意(40%),但许多返回的问卷不完整。只有21% (n = 444)的问卷被认为适合分析。研究结果强调了护理实践领域内部和跨领域的一系列不一致之处。护士通常不使用工具来评估压疮的潜在风险,而是依靠一系列的实践程序和风险指标来确定发生压疮的潜在风险。重新安置患者是预防压疮发生最常用的方法,但其他措施也多种多样。大多数护士似乎熟悉现代伤口敷料,如水胶体,泡沫和海藻酸盐在治疗第二和第三期溃疡。然而,一些护士提供的护理反映了他们坚持过时的做法,包括使用充满水的手套、聚维酮碘和纱布包装。
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引用次数: 47
Hip fracture treatments – what happens to patients from residential care? 髋部骨折治疗-住院护理的患者会发生什么?
Pub Date : 2008-06-28 DOI: 10.1046/j.1440-1762.2000.00385.x
Maria Crotty PhD, FAFRM, Michelle Miller BSc, MNutDiet, Craig Whitehead BMBS(Hons), FRACP, Jegan Krisnan PhD, FRACS, Trevor Hearn PhD

Abstract Hip fractures are a growing problem and new models of care have been called for. However, patients from residential care are rarely considered in these discussions. Hip fracture is a common serious problem for older people in residential care with profound effects on subsequent mobility and quality-of-life. There are no Australian data documenting differences in hospital treatments offered to patients from the community and residential care to inform discussions. In a prospective audit we describe the treatment and 4 month outcomes of patients with fractured hips who were admitted to Flinders Medical Centre in South Australia from the community and residential care between August 1998 and June 1999. Information was collected on prefracture health, types of surgical and rehabilitation treatments and dependency. Of the 215 older adults who were admitted during this time, 183 agreed to participate (119 from community and 64 from residential care). Surgical management of the fracture was not affected by admission accommodation. Those from residential care had short hospital stays, less rehabilitation and access to physiotherapy. Although 61% of those from residential care were classified as independently mobile prefracture, by 4 months this had declined to 32% of survivors. Strategies to improve outcomes in those from residential care include: early identification of those walking independently prefracture with assessment by rehabilitation teams. Inclusion of liaison with community therapists in the clinical pathway and in selected cases use of ‘rehabilitation at home’ services to provide physiotherapy services should be considered.

髋部骨折是一个日益严重的问题,需要新的治疗模式。然而,在这些讨论中很少考虑到来自住宿护理的患者。髋部骨折是老年人在住院护理中常见的严重问题,对随后的行动能力和生活质量产生深远影响。澳大利亚没有数据记录向社区患者提供的医院治疗和住院治疗之间的差异,从而为讨论提供信息。在一项前瞻性审计中,我们描述了1998年8月至1999年6月期间从社区和寄宿护理中进入南澳大利亚弗林德斯医疗中心的髋部骨折患者的治疗和4个月的结果。收集了关于骨折前健康状况、手术和康复治疗类型以及依赖性的信息。在此期间入院的215名老年人中,有183人同意参加(119人来自社区,64人来自寄宿护理)。骨折的手术处理不受入院住宿的影响。那些住在养老院的人住院时间较短,康复和物理治疗的机会较少。虽然61%的住院护理者被归类为独立活动的骨折前患者,但4个月后,这一比例下降到32%。改善住院护理患者预后的策略包括:骨折前独立行走患者的早期识别,并由康复团队进行评估。应考虑在临床途径中包括与社区治疗师的联系,并在选定的情况下使用“在家康复”服务来提供物理治疗服务。
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引用次数: 30
Commentary – Recovery following laparoscopic cholecystectomy in either a 23 hour or an 8 hour facility 评论-在23小时或8小时的设施中进行腹腔镜胆囊切除术后的恢复
Pub Date : 2008-06-28 DOI: 10.1111/j.1440-1762.2001.00407.pp.x
Lorraine Ferguson RN, PhD, MPH
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引用次数: 0
Making the best of consumer participation 充分利用消费者的参与
Pub Date : 2008-06-28 DOI: 10.1111/j.1440-1762.2001.00389.pp.x
Brian James Carr MBA, Grad Dip BA, AIMM

Abstract Organizations that have engaged consumers in their work using traditional patient satisfaction tools have accomplished a number of significant outcomes. However, organizations are now being challenged to move into more meaningful collaborations with consumers regarding evaluating and improving services. This study describes and evaluates the effectiveness of consumer partnerships established to cover a project that lasted for about 4 months. Surveys were conducted with staff and consumers involved in the project. Structured questionnaires were used for both groups and the consumers were invited to focus interviews to explore specific issues. Issues regarding recruitment, preparation and management of consumers are important if satisfactory outcomes are to be realised. Further, staff attitudes and behaviours were examined that indicated staff shared the view that engagement of consumers was a worthwhile exercise. Quality consumer collaborations can bring about organizations being a highly valued community assets.

使用传统的患者满意度工具让消费者参与工作的组织已经取得了许多显著的成果。然而,组织现在面临的挑战是,在评估和改进服务方面与消费者进行更有意义的合作。本研究描述并评估了在一个持续约4个月的项目中建立的消费者伙伴关系的有效性。对参与该项目的员工和消费者进行了调查。两组都使用了结构化的问卷调查,并邀请消费者进行重点访谈,以探讨具体问题。如果要取得令人满意的结果,有关消费者的招募、准备和管理问题是很重要的。此外,还审查了工作人员的态度和行为,表明工作人员都认为消费者的参与是一项有价值的工作。高质量的消费者协作可以使组织成为高价值的社区资产。
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引用次数: 0
Retrospective audit of standards and quality in colposcopy services in a district hospital 某地区医院阴道镜检查服务标准与质量的回顾性审核
Pub Date : 2008-06-28 DOI: 10.1111/j.1440-1762.2001.00397.pp.x
TS Shylasree MRCOG, M Ashraf MRCOG, NS Jayawickrama FRCOG

Abstract A retrospective audit to compare the performance of a colposcopy clinic with the standards set by National Health Service Cervical Screening Programme (NHSCSP) was carried out at Caerphilly District Miners Hospital, South Wales, United Kingdom. The study sample size consisted of 150 women who underwent colposcopy and diathermy large loop excision of the transformation zone (LLETZ) for abnormal cytology during January l995 to January 1998. The results showed deficiencies in the areas of communication for clinic appointments for women with high-grade cytology and in information given to general practitioners about test results. The services fell short of the standards in recording of colposcopy findings and grading of lesions. The rest of the parameters audited reached the NHSCSP standards. Recommendations to improve communication and to increase the objectivity of recording colpscopy findings were made. A more practical approach to set standards in areas of communication was suggested.

摘要在英国南威尔士卡菲利区矿工医院进行了回顾性审计,以比较阴道镜检查诊所的表现与国家卫生服务子宫颈筛查计划(NHSCSP)设定的标准。研究样本量包括150名妇女,她们在1995年1月至1998年1月期间因细胞学异常接受了阴道镜检查和热疗大环切除(LLETZ)。结果表明,在与高级别细胞学检查的妇女进行门诊预约的沟通方面存在缺陷,并且在向全科医生提供有关检查结果的信息方面存在缺陷。这些服务在记录阴道镜检查结果和病变分级方面达不到标准。其余经审计的参数均达到NHSCSP标准。提出了改善沟通和提高记录镜检结果客观性的建议。有人建议采取一种更实际的办法来制订通讯领域的标准。
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引用次数: 0
Evidence-based surgery at ASERNIP-S. Can this improve quality in surgical practice? aserip - s的循证外科。这能提高手术质量吗?
Pub Date : 2008-06-28 DOI: 10.1046/j.1440-1762.2000.00380.x
Wendy Babidge MD, Guy Maddern RN

Abstract The Australian Safety and Efficacy Register of New Interventional Procedures - Surgical (ASERNIP-S) project has been established to form a register of new surgical procedures which have been assessed for their safety and efficacy. The ASERNIP-S project systematically reviews the evidence and produces recommendations on the future use of surgical procedures in clinical practice. Further data may be collected to provide information on the outcomes of procedures in use in Australia. Horizon Scanning of new and emerging techniques and technologies complements the ASERNIP-S process. This research identifies procedures that will impact on clinical practice in the near future. Dissemination of information from ASERNIP-S assessments, both locally and internationally, is important for quality improvement. The ultimate aim is for appropriate changes in practice to ensure the highest quality of Australian healthcare.

澳大利亚新介入手术的安全性和有效性登记(aserip - s)项目已经建立,以形成一个新的外科手术程序的登记,已评估其安全性和有效性。aserip - s项目系统地审查了证据,并对未来在临床实践中使用外科手术提出了建议。可能会收集进一步的数据,以提供有关澳大利亚使用的程序结果的信息。新技术和新兴技术的水平扫描补充了aserip - s过程。这项研究确定了将在不久的将来影响临床实践的程序。在地方和国际上传播aserip - s评估的信息对提高质量很重要。最终目标是在实践中进行适当的变革,以确保澳大利亚医疗保健的最高质量。
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引用次数: 13
期刊
Journal of quality in clinical practice
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