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Health plans target advanced imaging services: cost, quality and safety concerns prompt renewed oversight. 健康计划以先进的成像服务为目标:成本、质量和安全问题促使人们重新进行监督。
Ann Tynan, Robert A Berenson, Jon B Christianson

Faced with double-digit annual increases in the use of advanced imaging services, health plans are stepping up efforts to manage imaging utilization, maintain imaging quality and ensure patient safety, according to findings from the Center for Studying Health System Change's (HSC) 2007 site visits to 12 nationally representative metropolitan communities. Plan strategies range from informing physicians about evidence-based imaging guidelines to requiring prior authorization of services to credentialing physicians and imaging equipment. Mindful of the physician backlash against managed care in the 1990s, plans are instituting requirements they perceive to be less intrusive and burdensome for physicians. Some physicians, however, view the requirements as administratively onerous and obstacles to patient care. Depending on the experience with imaging, plans may expand utilization management to other services with rapid volume increases.

根据卫生系统变革研究中心(HSC) 2007年对12个具有全国代表性的大都市社区的实地考察结果,面对先进成像服务每年两位数的增长,卫生计划正在加大力度管理成像利用,保持成像质量,确保患者安全。计划策略包括告知医生循证成像指南,要求事先授权服务,对医生和成像设备进行认证。考虑到20世纪90年代医生对管理式医疗的强烈反对,计划正在制定一些要求,他们认为这些要求对医生来说不那么侵扰和负担。然而,一些医生认为,这些要求在行政上是繁重的,是对病人护理的障碍。根据成像方面的经验,计划可能会将利用率管理扩展到其他业务量快速增长的服务。
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引用次数: 0
Relief, restoration and reform: economic upturn yields modest and uneven health returns. 救济、恢复和改革:经济好转带来的健康回报适度且不均衡。
Robert Hurley, Aaron Katz, Laurie Felland

The sensitivity of state budgets to economic cycles contributes to fluctuations in health coverage, eligibility, benefits and provider payment levels in public programs, as well as support for safety net hospitals and community health centers (CHCs). The aftershocks of the 2001 recession on state budgets were felt well into 2004. More recently, the economic recovery allowed many states to restore cuts and, in some cases, expand health services for low-income people, according to findings from the Center for Studying Health System Change's (HSC) 2007 site visits to 12 nationally representative metropolitan communities. Along with bolstering support of safety net providers and raising Medicaid payments for private physicians, some states advanced even more ambitious health reform proposals. Yet across communities, safety net systems face mounting challenges of caring for more uninsured patients, and these pressures will likely increase given the current economic downturn.

国家预算对经济周期的敏感性导致了公共方案中健康覆盖、资格、福利和提供者支付水平的波动,以及对安全网医院和社区卫生中心(CHCs)的支持。2001年经济衰退对各州预算的影响一直延续到2004年。最近,根据卫生系统改革研究中心(HSC) 2007年对12个具有全国代表性的大都市社区进行实地考察的结果,经济复苏使许多州恢复了削减,在某些情况下,扩大了对低收入人群的卫生服务。除了加强对安全网提供者的支持和提高私人医生的医疗补助支出外,一些州还提出了更加雄心勃勃的医疗改革建议。然而,在整个社区,安全网系统面临着照顾更多未参保患者的日益严峻的挑战,鉴于当前的经济低迷,这些压力可能会增加。
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引用次数: 0
Community health centers tackle rising demands and expectations. 社区卫生中心应对不断增长的需求和期望。
Robert Hurley, Laurie Felland, Johanna Lauer

As key providers of preventive and primary care for underserved people, including the uninsured, community health centers (CHCs) are the backbone of the U.S. health care safety net. Despite significant federal funding increases, community health centers are struggling to meet rising demand for care, particularly for specialty medical, dental and mental health services, according to findings from the Center for Studying Health System Change's (HSC) 2007 site visits to 12 nationally representative metropolitan communities. Health centers are responding to these pressures by expanding capacity and adding services but confront staffing, resource and other constraints. At the same time, CHCs are facing other demands, including increased quality reporting expectations, addressing racial and ethnic disparities, developing electronic medical records, and preparing for public health emergencies.

社区卫生中心(CHC)是为包括无保险者在内的医疗服务不足人群提供预防和初级医疗服务的主要机构,是美国医疗安全网的中坚力量。根据健康系统变革研究中心(HSC)2007 年对 12 个具有全国代表性的大都市社区进行的实地考察结果,尽管联邦拨款大幅增加,但社区健康中心仍在努力满足日益增长的医疗需求,尤其是对专科医疗、牙科和心理健康服务的需求。医疗中心正在通过扩大服务能力和增加服务项目来应对这些压力,但也面临着人员、资源和其他方面的限制。与此同时,社区健康中心还面临着其他要求,包括提高质量报告要求、解决种族和民族差异、开发电子病历以及为公共卫生突发事件做好准备。
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引用次数: 0
Hospital emergency on-call coverage: is there a doctor in the house? 医院紧急呼叫覆盖率:家里有医生吗?
Ann S O'Malley, Debra A Draper, Laurie E Felland

The nation's community hospitals face increasing problems obtaining emergency on-call coverage from specialist physicians, according to findings from the Center for Studying Health System Change's (HSC) 2007 site visits to 12 nationally representative metropolitan communities. The diminished willingness of specialist physicians to provide on-call coverage is occurring as hospital emergency departments confront an ever-increasing demand for services. Factors influencing physician reluctance to provide on-call coverage include decreased dependence on hospital admitting privileges as more services shift to non-hospital settings; payment for emergency care, especially for uninsured patients; and medical liability concerns. Hospital strategies to secure on-call coverage include enforcing hospital medical staff bylaws that require physicians to take call, contracting with physicians to provide coverage, paying physicians stipends, and employing physicians. Nonetheless, many hospitals continue to struggle with inadequate on-call coverage, which threatens patients' timely access to high-quality emergency care and may raise health care costs.

根据卫生系统改革研究中心(HSC) 2007年对12个具有全国代表性的大都市社区的实地考察,全国社区医院面临着越来越多的问题,即从专科医生那里获得紧急情况随叫随到的覆盖。随着医院急诊科对服务的需求不断增加,专科医生提供随叫随到服务的意愿正在减弱。影响医生不愿提供随叫随到的服务的因素包括:随着越来越多的服务转向非医院环境,对医院住院特权的依赖减少;支付急救费用,特别是对没有保险的病人;还有医疗责任方面的担忧。医院确保随叫随到的策略包括执行医院医务人员章程,要求医生接听电话,与医生签订合同以提供保险,向医生支付津贴,以及雇用医生。尽管如此,许多医院仍在努力解决随叫随到的人数不足的问题,这威胁到病人及时获得高质量的紧急护理,并可能增加保健费用。
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引用次数: 0
Health care cost and access challenges persist: initial findings from HSC's 2007 site visits. 卫生保健费用和获取挑战依然存在:HSC 2007年实地考察的初步发现。
Debra A Draper, Paul B Ginsburg

Little has changed in local health care markets since 2005 to break the cycle of rising costs, falling insurance coverage and widening access inequities, according to initial findings from the Center for Studying Health System Change's (HSC) 2007 site visits to 12 nationally representative metropolitan communities. As intense competition among hospitals and physicians for profitable specialty services continues, employers and health plans are looking to consumers to take more responsibility for medical costs, lifestyle choices and treatment decisions. While consumer-directed health plans have not gained widespread adoption, other developments-including a heightened emphasis on prevention and wellness, along with nascent provider cost and quality information-are advancing health care consumerism. However, concerns exist about whether these efforts will slow cost growth enough to keep care affordable or whether the growing problem of affordability will derail efforts to decrease the rising number of uninsured Americans and stymie meaningful health care reform.

根据卫生系统改革研究中心(HSC) 2007年对12个具有全国代表性的大都市社区的实地考察的初步发现,自2005年以来,当地医疗保健市场几乎没有改变,没有打破成本上升、保险覆盖面下降和获取不公平现象扩大的循环。随着医院和医生之间对有利可图的专业服务的激烈竞争继续,雇主和健康计划都希望消费者在医疗费用、生活方式选择和治疗决定方面承担更多的责任。虽然以消费者为导向的健康计划尚未得到广泛采用,但其他发展——包括对预防和健康的高度重视,以及新兴的供应商成本和质量信息——正在推动医疗保健消费主义。然而,人们担心这些努力是否会减缓成本增长,使人们能够负担得起医疗费用,或者日益严重的负担能力问题是否会破坏为减少不断增加的没有保险的美国人所做的努力,阻碍有意义的医疗改革。
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引用次数: 0
Massachusetts health reform: employers, lower-wage workers and universal coverage. 马萨诸塞州医疗改革:雇主、低薪工人和全民医保。
Laurie Felland, Debra Draper, Allison Liebhaber

As Massachusetts' landmark effort to reach nearly universal health coverage unfolds, the state is now focusing on employers to take steps to increase coverage. All employers--except firms with fewer than 11 workers--face new requirements under the 2006 law, including establishing Section 125, or cafeteria, plans to allow workers to purchase insurance with pre-tax dollars and paying a $295 annual fee if they do not make a "fair and reasonable" contribution to the cost of workers' coverage. Through interviews with Massachusetts health care leaders (see Data Source), the Center for Studying Health System Change (HSC) examined how the law is likely to affect employer decisions to offer health insurance to workers and employee decisions to purchase coverage. Market observers believe many small firms may be unaware of specific requirements and that some could prove onerous. Moreover, the largest impact on small employers may come from the individual mandate for all residents to have a minimum level of health insurance. This mandate may add costs for firms if more workers take up coverage offers, seek more generous coverage or pressure employers to offer coverage. Despite reform of the individual and small group markets, including development of new insurance products, concerns remain about the affordability of coverage and the ability to stem rising health care costs.

随着马萨诸塞州实现几乎全民健康覆盖的里程碑式努力的展开,该州现在把重点放在雇主采取措施增加覆盖范围上。根据2006年的法案,所有雇主——员工人数少于11人的公司除外——都面临新的要求,包括建立第125条,即自助计划,允许员工用税前资金购买保险,如果他们没有“公平合理”地为员工支付保险费用,就需要支付295美元的年费。通过对马萨诸塞州卫生保健领导人的采访(见数据来源),研究卫生系统变化中心(HSC)研究了法律如何可能影响雇主决定向工人提供健康保险和雇员决定购买保险。市场观察人士认为,许多小公司可能不知道具体的要求,其中一些可能会被证明是繁重的。此外,对小型雇主的最大影响可能来自要求所有居民拥有最低水平健康保险的个人授权。如果更多的工人接受保险,寻求更慷慨的保险或向雇主施加压力来提供保险,这项规定可能会增加公司的成本。尽管对个人和小团体市场进行了改革,包括开发新的保险产品,但人们仍然对保险的负担能力和遏制医疗保健费用上涨的能力感到担忧。
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引用次数: 0
Distorted payment system undermines business case for health quality and efficiency gains. 扭曲的支付系统破坏了医疗质量和效率提高的商业案例。
Paul B Ginsburg, Hoangmai H Pham, Kelly McKenzie, Arnold Milstein

Efforts to improve the efficiency and quality of health care are unlikely to be successful if physicians and hospitals incur steep financial losses from success in accomplishing these goals, according to a new study by the Center for Studying Health System Change (HSC). Currently, most efforts to improve efficiency for a specific medical condition usually reduce the number of services per patient that can be billed, posing financial challenges for providers. These challenges are often magnified by the current fee-for-service payment structure, where some services are highly profitable and others are unprofitable, further undermining the case for redesigning care delivery to improve quality and efficiency. These dynamics are seen in the collaboration between Virginia Mason Medical Center (VMMC) and Aetna in Seattle to improve care for four common conditions. Although Aetna and participating self-insured employers have agreed to pay higher rates for certain unprofitable services if reductions in use of profitable services are achieved, VMMC still faces a financial challenge from applying more efficient care practices to patients covered by other insurers.

根据卫生系统变革研究中心(HSC)的一项新研究,如果医生和医院在成功实现这些目标时遭受巨大的经济损失,那么提高卫生保健效率和质量的努力就不太可能成功。目前,大多数提高特定医疗条件效率的努力通常会减少每个患者可以计费的服务数量,这对提供者构成了财务挑战。目前的按服务收费的支付结构往往放大了这些挑战,其中一些服务利润丰厚,而另一些则无利可图,进一步削弱了重新设计医疗服务以提高质量和效率的理由。这些动态在弗吉尼亚梅森医疗中心(VMMC)和西雅图安泰保险公司(Aetna)为改善四种常见疾病的护理而开展的合作中得到了体现。尽管Aetna和参与的自保雇主已经同意,如果实现减少使用有利可图的服务,则为某些无利可图的服务支付更高的费率,但VMMC仍然面临着向其他保险公司承保的患者应用更有效的护理实践的财务挑战。
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引用次数: 0
High-performance health plan networks: early experiences. 高性能健康计划网络:早期经验。
Debra A Draper, Allison Liebhaber, Paul B Ginsburg

Health plans have introduced high-performance networks to encourage use of network providers--predominantly physician specialists--deemed high performing on efficiency and quality measures. Early adopters of these networks are large national employers, and, while other employers are interested, actual adoption has lagged, according to a study by the Center for Studying Health System Change (HSC). Enrollment in products using high-performance networks is limited, and objective evidence on the impact on service use, costs and quality is lacking. Early lessons learned indicate the need for effective communication between plans and providers, use of both efficiency and quality measures, industry standards of provider performance, and employer support.

健康计划引入了高性能网络,以鼓励使用在效率和质量指标上表现优异的网络提供商——主要是内科专家。根据卫生系统变革研究中心(HSC)的一项研究,这些网络的早期采用者是大型的全国性雇主,尽管其他雇主感兴趣,但实际的采用者却滞后了。使用高性能网络的产品注册数量有限,而且缺乏对服务使用、成本和质量影响的客观证据。早期的经验教训表明,需要在计划和供应商之间进行有效沟通,使用效率和质量措施,供应商业绩的行业标准,以及雇主的支持。
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引用次数: 0
Consumer tolerance for inaccuracy in physician performance ratings: one size fits none. 消费者对医生表现评级不准确的容忍:一刀切。
Matthew M Davis, Judith H Hibbard, Arnold Milstein

Health plans increasingly use physician performance ratings, but some physicians are concerned that measurement inaccuracies may jeopardize their reputations and livelihoods. Absent from the debate thus far are consumer views about how accurate physician ratings need to be for various uses. Consumer tolerance for inaccuracy in physician performance ratings varies widely, according to a new national study by the Center for Studying Health System Change (HSC). At least one-third of adults have a low tolerance for inaccuracy (5 percent or less), but more than one of every five adults would tolerate ratings that were 20 percent-50 percent inaccurate. Consumers' relatively higher tolerance for inaccuracy when used for public reporting and tiered networks may speed these uses of physician performance ratings by health plans. However, consumers' lower tolerance for inaccurate ratings when choosing their own physicians and paying physicians for performance may hinder such uses.

健康计划越来越多地使用医生绩效评级,但一些医生担心测量不准确可能会危及他们的声誉和生计。到目前为止,消费者对各种用途的医生评级需要有多准确的看法还没有引起争论。根据卫生系统改革研究中心(HSC)的一项新的全国性研究,消费者对医生表现评级不准确的容忍度差异很大。至少有三分之一的成年人对不准确的容忍度很低(5%或更低),但超过五分之一的成年人会容忍20% - 50%的不准确评级。当用于公共报告和分层网络时,消费者对不准确的容忍度相对较高,这可能会加速健康计划对医生绩效评级的使用。然而,消费者在选择自己的医生和根据医生的表现付费时,对不准确评级的容忍度较低,这可能会阻碍这种使用。
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引用次数: 0
Benefit design innovations: implications for consumer-directed health care. 福利设计创新:对消费者导向医疗保健的影响。
Ha T Tu, Paul B Ginsburg

Current health insurance benefit designs that simply rely on higher, one-size-fits-all patient cost sharing have limited potential to curb rapidly rising costs, but innovations in benefit design can potentially make cost sharing a more effective tool, according to a new study by the Center for Studying Health System Change (HSC). Innovative benefit designs include incentives to encourage healthy behaviors; incentives that vary by service type, patient condition or enrollee income; and incentives to use efficient providers. But most applications of these innovative designs are not widespread, suggesting that any significant cost impact is many years off. Moreover, regulations governing high-deductible, consumer-directed health plans eligible for health savings accounts (HSAs) preclude some promising benefit design innovations and dilute the incentives in others. A movement away from a one-size-fits-all HSA benefit structure toward a more flexible design might broaden the appeal of HSA plans and enable them to incorporate features that promote cost-effective care.

根据卫生系统变革研究中心(HSC)的一项新研究,目前的医疗保险福利设计仅仅依赖于更高的、一刀切的病人成本分摊,这对遏制成本的快速上涨潜力有限,但福利设计的创新可能会使成本分摊成为一种更有效的工具。创新的福利设计包括鼓励健康行为的激励措施;激励措施因服务类型、患者状况或参保人收入而异;鼓励使用高效的供应商。但这些创新设计的大多数应用并不广泛,这表明任何显著的成本影响都是多年以后的事情。此外,管理符合健康储蓄账户(HSAs)资格的高免赔额、消费者导向的健康计划的法规,排除了一些有希望的福利设计创新,并削弱了其他方面的激励。从一刀切的HSA福利结构转向更灵活的设计,可能会扩大HSA计划的吸引力,并使它们能够纳入促进成本效益高的护理的特点。
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引用次数: 0
期刊
Issue brief (Center for Studying Health System Change)
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