It is important to understand that we are always experiencing, continuously, without pause.
Take a deep dive into understanding “experience” and how conventional methods of defining it have been inadequate for truly addressing and meeting customer needs.
{"title":"Understanding and Designing Experiences with the 77 Human Needs System (Part 1: Human Experience and Human Needs)","authors":"Guido Beier","doi":"10.1111/drev.12313","DOIUrl":"10.1111/drev.12313","url":null,"abstract":"<p>It is important to understand that we are always experiencing, continuously, without pause.</p><p>Take a deep dive into understanding “experience” and how conventional methods of defining it have been inadequate for truly addressing and meeting customer needs.</p>","PeriodicalId":87242,"journal":{"name":"Design management review","volume":"33 3","pages":"24-29"},"PeriodicalIF":0.0,"publicationDate":"2022-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77350130","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Urban places present unique design challenges, and they require a unique set of skills and talents to tackle them successfully.
城市场所呈现出独特的设计挑战,它们需要一套独特的技能和才能来成功地解决这些挑战。
{"title":"Q&A with Bryan Boyer","authors":"Bryan Boyer","doi":"10.1111/drev.12292","DOIUrl":"10.1111/drev.12292","url":null,"abstract":"<p>Urban places present unique design challenges, and they require a unique set of skills and talents to tackle them successfully.</p>","PeriodicalId":87242,"journal":{"name":"Design management review","volume":"33 2","pages":"6-9"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81066744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Call for Trauma-Informed Design Research and Practice","authors":"Rachael Dietkus","doi":"10.1111/drev.12295","DOIUrl":"10.1111/drev.12295","url":null,"abstract":"<p>Whether we're living through a pandemic or navigating life-changing unravelings across the world, we are rolling through immeasurable discomfort.</p><p>Becoming a trauma-informed designer is crucial to finding solutions that respond to the many complex problems we face as a society.</p>","PeriodicalId":87242,"journal":{"name":"Design management review","volume":"33 2","pages":"26-31"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91396979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The next era must challenge what we mean by design in the context of public organizations, and it must challenge how we use design to enable better government in ways that are simultaneously more fundamental and more ambitious.
In the past two decades, civic design has led to substantial improvements in how societal issues are addressed. Where might it go from here?
{"title":"Beyond Labs: The Future of Civic Design","authors":"Christian Bason","doi":"10.1111/drev.12296","DOIUrl":"10.1111/drev.12296","url":null,"abstract":"<p>The next era must challenge what we mean by design in the context of public organizations, and it must challenge how we use design to enable better government in ways that are simultaneously more fundamental and more ambitious.</p><p>In the past two decades, civic design has led to substantial improvements in how societal issues are addressed. Where might it go from here?</p>","PeriodicalId":87242,"journal":{"name":"Design management review","volume":"33 2","pages":"32-39"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78925576","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Every interaction between the government and the American public is an opportunity to deliver the services our people expect and deserve.
Bringing a design mindset and focus on equity to the complexity of the U.S. federal government helps create customer experiences that can work for everyone.
{"title":"Embedding Equity in Civic Design to Transform Customer Experience","authors":"Lashanda Hodge, Aaron Stienstra","doi":"10.1111/drev.12293","DOIUrl":"10.1111/drev.12293","url":null,"abstract":"<p>Every interaction between the government and the American public is an opportunity to deliver the services our people expect and deserve.</p><p>Bringing a design mindset and focus on equity to the complexity of the U.S. federal government helps create customer experiences that can work for everyone.</p>","PeriodicalId":87242,"journal":{"name":"Design management review","volume":"33 2","pages":"10-17"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74622743","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
If communities know best, what knowledge do designers need to possess in order to be effective and equal community members working together with others who seek change in the world?
Questioning the elements present in civic design can help anticipate its possible trajectories and futures—and what that means for current and future design practitioners.
{"title":"Civic Design as Social Practice","authors":"Gordon Ross","doi":"10.1111/drev.12297","DOIUrl":"10.1111/drev.12297","url":null,"abstract":"<p>If communities know best, what knowledge do designers need to possess in order to be effective and equal community members working together with others who seek change in the world?</p><p>Questioning the elements present in civic design can help anticipate its possible trajectories and futures—and what that means for current and future design practitioners.</p>","PeriodicalId":87242,"journal":{"name":"Design management review","volume":"33 2","pages":"40-46"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79448238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
…introducing design and working from/within government in Mexico has been an interesting endeavor due to its initial maturity level and by how we approach design at our local government level…
Civic designers are putting their unique stamp on public projects that not only enhance the State but are also expanding the role of design throughout Mexico.
{"title":"Working from within Government to Support the Design Industry in Jalisco, Mexico","authors":"Kassim Vera, Sofía Delsordo","doi":"10.1111/drev.12294","DOIUrl":"10.1111/drev.12294","url":null,"abstract":"<p>…introducing design and working from/within government in Mexico has been an interesting endeavor due to its initial maturity level and by how we approach design at our local government level…</p><p>Civic designers are putting their unique stamp on public projects that not only enhance the State but are also expanding the role of design throughout Mexico.</p>","PeriodicalId":87242,"journal":{"name":"Design management review","volume":"33 2","pages":"18-23"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74503279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}