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From revered to commiserated: the changing role of the medical registrar. 从尊敬到同情:医疗登记员角色的转变。
Pub Date : 2017-02-01 DOI: 10.7861/futurehosp.4-1-53
Nicholas Smallwood, Yee Yen Goh

The role of the medical registrar has changed significantly over the last few years, and in many respects this has not been for the better. Both the perception and the realities of the general internal medicine component of higher specialist training have led to significant pressures on recruitment to specialty training posts. Core trainees do not feel prepared to become the medical registrar and those in the role highlight substantial problems that impact on the quality of care they can deliver. This article aims to explore some of these difficulties and where possible suggest potential solutions; there needs to be urgent action undertaken to stave off a potential crisis in registrar recruitment and retention. Despite this, the role of the medical registrar remains a hugely fulfilling part of a physician's career, and there is much to be celebrated and embraced about the qualities a registrar brings to the successful functioning of both general and specialist medical teams.

医疗登记员的作用在过去几年中发生了重大变化,在许多方面并没有好转。对高等专科培训的一般内科部分的认识和现实都对专科培训员额的征聘造成很大压力。核心受训人员觉得自己还没有做好成为医疗注册员的准备,而那些担任这一角色的人强调了影响他们所能提供的护理质量的重大问题。本文旨在探讨其中的一些困难,并在可能的情况下提出潜在的解决方案;需要采取紧急行动,避免在注册商招聘和保留方面出现潜在危机。尽管如此,医疗注册员的角色仍然是医生职业生涯中一个非常令人满意的部分,注册员为普通医疗团队和专业医疗团队的成功运作带来的素质值得庆祝和接受。
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引用次数: 1
Whither or wither the medical registrar? 医疗登记员是谁?
Pub Date : 2017-02-01 DOI: 10.7861/futurehosp.4-1-39
Andrew F Goddard

In 2013, the Royal College of Physicians published The medical registrar: empowering the unsung heroes of patient care. This report showed that workload, teamwork, training and flexibility were the key factors in determining job satisfaction and morale for medical registrars. Since the report, some progress has been made in each of these four areas. Reduction in workload by development of new parts of the hospital workforce has started and the junior doctors' industrial action has forced the NHS and employers to look afresh at both workload and training aspects. The creation of chief registrars and guardians of safe working has started to create a supporting framework to improve professional working lives and training. Teamwork and support from consultants is perhaps the biggest opportunity to improve matters. However, the NHS remains inflexible and making the medical registrar post attractive to those in earlier stages of training is the biggest challenge.

2013年,英国皇家医学院出版了《医学登记员:赋予病人护理的无名英雄权力》。该报告显示,工作量、团队合作、培训和灵活性是决定医疗登记员工作满意度和士气的关键因素。自报告提出以来,在这四个领域中的每一个领域都取得了一些进展。通过开发新的医院劳动力来减少工作量已经开始,初级医生的劳工行动迫使NHS和雇主重新审视工作量和培训方面。安全工作首席登记员和监护人的设立已经开始建立一个支持框架,以改善职业工作生活和培训。团队合作和顾问的支持也许是改善问题的最大机会。然而,英国国家医疗服务体系(NHS)仍然缺乏灵活性,最大的挑战是让医疗注册员的职位对那些处于早期培训阶段的人有吸引力。
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引用次数: 2
The future physician. 未来的医生。
Pub Date : 2017-02-01 DOI: 10.7861/futurehosp.4-1-61
Halima Amer, Frank Joseph

Both hospital-based care and physician training have undergone significant changes within the past decade. Current physician training in the UK is failing to meet the needs of patients, with significant numbers of acute and general medicine posts unfilled. Building on the themes of the 2013 Shape of Training review, we propose a model that places an alternative model of generalist - the 'future hospitalist' - at the centre of patient care and medical training. The reinstatement of the general physician at the heart of hospital care will increase flexibility in both training and workforce planning, and embed active leadership, patient safety and quality improvement in care delivery.

在过去的十年里,医院护理和医生培训都发生了重大变化。英国目前的医生培训无法满足患者的需求,大量急诊和全科医学职位空缺。基于2013年培训形式审查的主题,我们提出了一种模式,将多面手的替代模式——“未来住院医生”——置于患者护理和医疗培训的中心。恢复医院护理核心的普通医生将增加培训和劳动力规划的灵活性,并在护理提供中嵌入积极的领导、患者安全和质量改进。
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引用次数: 3
Dermatology consultations: how long do they take? 皮肤科会诊:需要多长时间?
Pub Date : 2017-02-01 DOI: 10.7861/futurehosp.4-1-23
Junie Li Chun Wong, Rosie Catherine Vincent, Ali Al-Sharqi

The rising demand for dermatology services calls for more -efficient clinics. However, there is a lack of evidence to guide the allocation of time for dermatological consultations. Our study analysed 607 dermatology consultations led by 23 clinicians. Consultation lengths were found to be dependent on the grade of clinician seen, nature of attendance (new or follow-up) and nature of final diagnosis. The median times taken for all consultations involving general dermatological conditions or suspected skin tumours were 16.5 minutes (IQR 12.8-24.1) and 15.5 minutes (IQR 11.7-20.1), respectively (p=0.001). Consultations with new patients took longer than follow-up cases (p<0.001). Based on our results, new patients presenting with general dermatological conditions should be allocated 25 minutes per consultant-led consultation, while follow-up cases can be allocated 15 minutes per consultation. We recommend similar analyses of consultation lengths in other specialties to inform the development of efficient, specialty-specific clinic models.

对皮肤科服务的需求不断增长,需要更高效的诊所。然而,缺乏证据来指导皮肤科会诊的时间分配。我们的研究分析了由23名临床医生领导的607次皮肤科会诊。会诊时间长短取决于就诊临床医生的级别、就诊性质(新就诊或随访)和最终诊断的性质。涉及一般皮肤病或疑似皮肤肿瘤的所有会诊的中位时间分别为16.5分钟(IQR 12.8-24.1)和15.5分钟(IQR11.7-20.1)(p=0.001)
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引用次数: 7
Discharge to assess: transforming the discharge process of frail older patients. 出院评估:改变老年体弱患者的出院过程。
Pub Date : 2017-02-01 DOI: 10.7861/futurehosp.4-1-30
Natalie Offord, Paul Harriman, Tom Downes

The 2012 Royal College of Physicians report Hospitals on the edge is clear that 'decisions about service redesign must be clinically led and clinicians must be prepared to challenge the way services - including their own service - are organised'. This paper describes a service redesign in which we have gained learning and experience in two areas. Firstly, a description of measured improvement by the innovation of redesigning the traditional hospital-based assessment of frail older patients' home support needs (assess to discharge) into their own home and meeting those needs in real time (discharge to assess). In combination with the formation of a collaborative health and social care community team to deliver this new process, there has been a reduction in the length of stay from completion of acute hospital care to getting home (from 5.5 days to 1.2 days for those patients that require support at home). Secondly, the methodology through which this has been achieved. We describe our translation of a Toyota methodology used for the design of complex cars to use for engaging staff and patients in the design of a healthcare process.

2012年皇家医师学院的报告指出,医院的边缘很清楚,“关于重新设计服务的决定必须由临床医生主导,临床医生必须准备好挑战服务的方式,包括他们自己的服务的组织方式。”本文描述了一个服务重新设计,我们在两个方面获得了学习和经验。首先,描述了通过重新设计传统的以医院为基础的老年人家庭支持需求评估(评估到出院)到他们自己的家中并实时满足这些需求(出院到评估)的创新所取得的可测量的改善。结合组建协作卫生和社会护理社区团队来提供这一新的流程,从完成急性住院治疗到回家的住院时间缩短了(需要在家支持的患者从5.5天缩短到1.2天)。第二,实现这一目标的方法。我们描述了我们对用于复杂汽车设计的丰田方法的翻译,以用于在医疗保健流程的设计中吸引员工和患者。
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引用次数: 8
Medical leadership - in the scrum or shouting from the sidelines? 医疗领导——在争抢中还是在场边大喊大叫?
Pub Date : 2017-02-01 DOI: 10.7861/futurehosp.4-1-37
Simon Constable

As has often been the case in its nearly 70-year history, the NHS finds itself in difficult times with very real clinical and financial sustainability challenges and a need to transform itself. The vision has been laid out in the Five Year Forward View, but if there was a 'how-to' manual for delivery it could be argued that it isn't always completely clear and some chapters are incomplete. In the context of change in the modern NHS, medical leadership is often spoken about as being key and yet what this means varies between different people and at different times and on a whole spectrum of scale, from small projects to whole health-economy redesign. This article consists of some personal reflections on what it feels like to be in the midst of both.

正如在其近70年的历史中经常出现的情况一样,NHS发现自己处于困难时期,面临着非常现实的临床和财务可持续性挑战,需要转型。这一愿景已经在《未来五年展望》中提出,但如果有一份“如何”实现的手册,可能会有人认为它并不总是完全清晰,有些章节不完整。在现代NHS变革的背景下,医学领导力经常被认为是关键,然而这意味着什么在不同的人、不同的时间和整个范围内都是不同的,从小项目到整个健康经济的重新设计。这篇文章包含了一些个人对处于两者中间的感觉的思考。
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引用次数: 2
Now, where are those matches at the end of this tunnel? 现在,隧道尽头的火柴在哪里?
Pub Date : 2017-02-01 DOI: 10.7861/futurehosp.4-1-5
Paul Jenkins
The NHS is punch-drunk, lurching from crisis to crisis and poorly protected against the threat of a final flurry of knockout blows. Resources and funding consistently fail to keep pace with an inexorable increase in clinical demand; an imbalance severely compounded by a funding structure, designed in the 1940s, that patently cannot cope with the exigencies of the second decade of a new millennium. Blurred responsibilities between health and social care have resulted in overwhelmed emergency departments, inappropriate hospital referrals and bed shortages – and the rising tide of ‘black alerts’ should come as no surprise to anyone. Neither should the fact that morale among NHS personnel is now at an all-time low and we are faced with increasingly worrying deficits in staff recruitment and retention. The majority of hospital trusts and virtually all clinical commissioning groups (CCGs) in England are reported to be in dire financial straits, Simon Steven's 5-Year Forward Plan is now a 3-Year Forward Plan (having shown little sign of progression during the first 2 years of its existence) and the threat of industrial action by junior …
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引用次数: 0
Distributed leadership in action; the chief registrar. 分散的行动领导;首席注册官。
Pub Date : 2017-02-01 DOI: 10.7861/futurehosp.4-1-11
Judith Tweedie, Lindsay Dytham, Sarah Campbell, Gerrard Phillips
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引用次数: 0
Quality improvement: audio-visual tools are a valuable supplement when obtaining consent for lumbar punctures. 质量改进:视听工具是获得腰椎穿刺同意的宝贵补充。
Pub Date : 2016-10-01 DOI: 10.7861/futurehosp.3-3-161
Alison May Berner, Claudia Craven, Faidra Laskou, Irene Baudracco, Neil Graham, Cath Mummery, Gordon Ingle

Neurological conditions present a challenge when obtaining consent for lumbar punctures (LPs), as patients often have -visual, hearing or cognitive impairments. The aim of this -project was to improve the quality of the consent process for LPs. Surveys of doctors and patients suggested there was scope to standardise and improve information provided during the consent process. A patient information video was -developed using online software and shown to patients using tablet -computers. Patient surveys were distributed to re-assess the quality of the process for obtaining consent. There was a -significant improvement (p=0.031) in the median response score after the video was presented to the same group of patients. The use of patient information videos -significantly improves understanding and recall of the procedure, and -satisfaction with the consent process. In conclusion, audio--visual tools are a valuable tool for standardising and -improving the process of gaining consent for LPs.

当获得腰椎穿刺(LPs)的同意时,神经系统疾病是一个挑战,因为患者通常有视力、听力或认知障碍。该项目的目的是提高有限合伙人同意过程的质量。对医生和病人的调查表明,在同意过程中提供的信息有标准化和改进的余地。使用在线软件制作了一段患者信息视频,并通过平板电脑向患者播放。分发患者调查问卷,以重新评估获得同意过程的质量。对同一组患者播放该视频后,中位反应评分有显著改善(p=0.031)。患者信息视频的使用显著提高了对手术过程的理解和回忆,以及对同意过程的满意度。总之,视听工具是标准化和改进lp获得同意过程的有价值的工具。
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引用次数: 2
Stories from patients and families: an invitation to a co-productive partnership in healthcare service. 来自患者和家人的故事:邀请他们在医疗服务领域建立合作伙伴关系。
Pub Date : 2016-10-01 DOI: 10.7861/futurehosp.3-3-197
Maren Batalden
The writer1 describes the central importance of human relationships – in healthcare services, in our efforts to improve quality and safety within healthcare, and in society at large. The work of healthcare professionals, although action-focused and often technologically complex, always takes place in the context of human relationships. These relationships unfold in place and time.The ancient Greeks had two words for time – chronos and kairos. Chronos time is measured sequentially in minutes, hours, months and years. Kairos time, by contrast, is an indeterminate duration – a season, a period, a moment – in which something of significance occurs. A daughter standing at the bedside holding her dying mother's hand waits in kairos time for the transition that will usher in the next chapter of her adult life. The health professionals attending to the patient in bed 3 work – for the most part – with diligence and good intentions, day and night, in ordinary chronos time, clocking in and clocking out. Although patients and families and health professionals may meet in the same physical location in a room in the ICU, they are existing in two different kinds of time.Health professionals and patients and families …
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引用次数: 2
期刊
Future hospital journal
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