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Seven-day unplanned re-attendance rate for patients seen in the ED by advanced clinical practitioners: a service evaluation. 高级临床医生在急诊科看到的患者7天非计划再出勤率:一项服务评估。
Rob Fenwick, Aimee Wright, Susan Dorrian, Mustafa Sajeel

Advanced clinical practitioners (ACPs) have become an established part of the emergency medicine workforce in the UK. However, despite increasing numbers of ACPs working in emergency medicine, there is little evidence regarding their impact on care in this area and a lack of metrics available to assess their performance. To inform national benchmarking and comparisons between organisations, the authors of this article calculated the seven-day unplanned re-attendance rate for patients seen by ACPs at two emergency departments (EDs) in the UK and compared it with the rate for patients seen locally by all other clinicians and with the overall rate in England. Over a 12-month period, the seven-day unplanned re-attendance rate for ACPs was 5.9%, versus 6.7% for all other clinicians and 8.2% nationally. As a measurable and meaningful indicator of the quality of care, the seven-day unplanned re-attendance rate could be integrated into routine data collection and used constructively in the appraisal process and professional development of ACPs.

高级临床医生(ACPs)已成为英国急诊医学劳动力的一部分。然而,尽管越来越多的acp在急诊医学领域工作,但几乎没有证据表明他们对该领域护理的影响,也缺乏可用于评估其绩效的指标。为了给国家基准和组织之间的比较提供信息,本文的作者计算了acp在英国两个急诊科(ed)就诊的患者的7天计划外再出诊率,并将其与所有其他临床医生在当地就诊的患者的比率以及英格兰的总体比率进行了比较。在12个月的时间里,acp的7天计划外再出勤率为5.9%,而其他临床医生为6.7%,全国为8.2%。作为一项可测量且有意义的护理质量指标,7天非计划再出勤率可纳入日常数据收集,并建设性地用于acp的评估过程和专业发展。
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引用次数: 0
Improving the documentation of safeguarding information at triage using the CWILTED tool. 使用CWILTED工具改进在分诊时保护信息的文档。
Leah Hughes, Chelsea Barney, Emily Bryant, Christine Gildenhuy, Kerry Paterson, Tanya Morphew

The emergency department (ED) may be the first place where a child and young person who has been subject to abuse or neglect comes into contact with healthcare professionals. CWILTED ('concern', 'witness', 'incident', 'location', 'time', 'escort', 'demeanour') is a tool designed to enhance the quality of information relevant to safeguarding that is documented by triage nurses about children and young people attending the ED. In 2024, CWILTED was introduced at an ED in Dorset, England, following an audit which had shown that there was room for improvement in the documentation of safeguarding information. A second audit was then conducted, which showed that the introduction of the tool had had positive effects. This article reports on the second audit's findings, making comparisons with previous data where possible. It discusses human factors that influence triage and stresses the need to communicate information about a child's ED attendance to the GP to ensure that no safeguarding issues are missed.

急诊科(ED)可能是遭受虐待或忽视的儿童和青少年与医疗保健专业人员接触的第一个地方。CWILTED(“关注”、“证人”、“事件”、“地点”、“时间”、“陪护”、“行为”)是一种工具,旨在提高分诊护士记录的儿童和青少年在急诊科的相关保护信息的质量。在经过审计后,英国多塞特的一家急诊科引入了CWILTED,该审计表明,在保护信息的记录方面存在改进的空间。然后进行了第二次审计,结果表明该工具的引入产生了积极的影响。本文报告了第二次审计的发现,并尽可能与以前的数据进行了比较。它讨论了影响分诊的人为因素,并强调需要与全科医生沟通有关儿童急诊室就诊的信息,以确保没有遗漏任何保护问题。
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引用次数: 0
How to provide effective safety netting in the emergency department. 如何在急诊科提供有效的安全网。
Hugh Gorick

Rationale and key points: Safety netting in the emergency department (ED) is provided to patients when their presenting complaint has not completely resolved but they can be safely discharged home. Safety netting involves providing patients, and/or their parents, family members or carers, with verbal and written information about where to go and/or who to contact should they develop any concerning signs and symptoms or if their condition does not resolve as expected. Nurses providing safety netting must ensure they have the knowledge and skills to do so and work within the limits of their competence. • Safety netting should cover the patient's current health status, the expected course of their condition, concerning signs and symptoms, and how and where to seek further medical advice if needed. • Effective safety netting can help to ensure that the patient is equipped to safely monitor their condition at home and act appropriately if it deteriorates. • Nurses should summarise the advice and information discussed and check that the patient has understood them, for example by using the teach-back method. • Online and digital resources are increasingly used to support safety netting and nurses must ascertain that the patient has the required equipment and digital literacy before signposting them to such resources. REFLECTIVE ACTIVITY: 'How to' articles can help to update your practice and ensure it remains evidence-based. Apply this article to your practice. Reflect on and write a short account of: • How this article might improve your practice when providing safety netting in the emergency department. • How you could use this information to educate nursing students or your colleagues on the appropriate procedure and evidence base for providing safety netting in the emergency department.

原理和要点:当病人的主诉没有完全解决,但他们可以安全地出院回家时,急诊科(ED)提供安全网。安全网包括向患者和/或其父母、家庭成员或护理人员提供口头和书面信息,说明如果他们出现任何相关体征和症状,或者如果他们的病情没有像预期的那样好转,该去哪里和/或与谁联系。提供安全网的护士必须确保他们具备这样做的知识和技能,并在其能力范围内工作。•安全网应涵盖患者目前的健康状况、其病情的预期病程、体征和症状,以及在需要时如何以及在何处寻求进一步的医疗建议。•有效的安全网有助于确保患者有能力在家中安全监测自己的病情,并在病情恶化时采取适当行动。•护士应总结所讨论的建议和信息,并检查患者是否理解了这些建议和信息,例如使用反教方法。•在线和数字资源越来越多地用于支持安全网,护士必须确定患者拥有所需的设备和数字素养,然后才能指示他们使用这些资源。反思性活动:“如何”的文章可以帮助你更新实践,并确保它是基于证据的。把这篇文章应用到你的实践中。反思并写一篇简短的文章:•这篇文章可能如何改善你在急诊室提供安全网的做法。•您如何使用这些信息来教育护理学生或您的同事在急诊科提供安全网的适当程序和证据基础。
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引用次数: 0
Evaluating emergency nurses' use of and satisfaction with a web-based patient triage app. 评估急诊护士对基于网络的患者分诊应用程序的使用和满意度。
Pub Date : 2025-07-01 Epub Date: 2024-12-10 DOI: 10.7748/en.2024.e2213
Chatkhane Pearkao, Sitthichai Khongpirun

Evidence suggests that using a standardised triage system that categorises patients into levels of severity or acuity to prioritise their care can provide the greatest levels of patient safety. The use of a web-based app to record patient triage data can support operational decision-making, reduce the risk of errors and standardise the time it takes to record the data required for accurate triage. This article details one aspect of a three-stage research project undertaken in Thailand which aimed to improve the quality of nurse triage, reduce errors in triage decisions and decrease the time spent on triage through implementation of a patient triage app. The patient information input into the app at initial triage is automatically uploaded into the electronic patient record. The authors report the results of the third stage of the project, which aimed to analyse the feasibility of using the app by evaluating completion of patient records and user satisfaction levels.

有证据表明,使用一种标准化的分诊系统,将患者按严重程度或急性程度进行分类,以优先考虑他们的护理,可以提供最大程度的患者安全。使用基于网络的应用程序记录患者分诊数据可以支持操作决策,降低错误风险,并标准化记录准确分诊所需数据所需的时间。本文详细介绍了在泰国进行的一个分三个阶段的研究项目的一个方面,该项目旨在通过实施患者分诊应用程序来提高护士分诊的质量,减少分诊决策中的错误,减少分诊花费的时间。在初始分诊时输入到应用程序中的患者信息会自动上传到电子患者记录中。作者报告了该项目的第三阶段的结果,该阶段旨在通过评估患者记录的完成情况和用户满意度来分析使用该应用程序的可行性。
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引用次数: 0
Managing ankle fracture-dislocation injury in the emergency department: a case study. 急诊科处理踝关节骨折脱位损伤:病例研究。
Pub Date : 2025-07-01 Epub Date: 2024-11-26 DOI: 10.7748/en.2024.e2216
Barry McBrien, Aoife Feeney, Martin Duignan

Ankle fracture-dislocation is a serious injury that requires prompt and appropriate management. The proximity of various neurovascular structures around the ankle joint means there is a risk of nerve or blood vessel damage. Initial management in the emergency department (ED), therefore, includes the realignment and repositioning of the dislocated joint to its normal anatomical position, referred to as reduction. This article details a case study of a 42-year-old woman who presented to an ED in Ireland with a suspected ankle fracture-dislocation following a fall while playing sport. Following triage and initial pain management, the patient's care was managed by an advanced nurse practitioner, in collaboration with medical colleagues, which involved history taking and physical assessment, reduction of the dislocation and splinting of the ankle under procedural sedation, monitoring during and after procedural sedation, and radiological imaging.

踝关节骨折脱位是一种严重损伤,需要及时采取适当的治疗措施。踝关节周围靠近各种神经血管结构,这意味着存在神经或血管损伤的风险。因此,急诊科(ED)的初步处理包括将脱位的关节重新调整和复位到正常的解剖位置,即所谓的复位。本文详细介绍了一个病例,一名 42 岁的女性在运动时摔倒,疑因踝关节骨折脱位而到爱尔兰的一家急诊科就诊。在对患者进行分诊和初步疼痛处理后,由一名高级执业护士与医护人员合作对患者进行了护理,其中包括病史采集和体格评估、脱位复位、在程序性镇静剂下进行踝关节夹板固定、程序性镇静剂期间和之后的监测以及放射成像。
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引用次数: 0
CPD focus: Enhancing the care of patients attending the emergency department following suicidal behaviour. 持续专业进修重点:加强对有自杀行为的急诊科病人的护理。
Pub Date : 2025-07-01 Epub Date: 2025-04-08 DOI: 10.7748/en.2025.e2224
David Lee Anderson, Phil Hill

Nurses and other clinical staff working in emergency departments (EDs) are frequently required to care for patients who attend following suicidal behaviour, but ED staff often feel unequipped to do so. Many of these patients also report negative experiences of care. This article reviews and discusses patients' lived experiences under four themes: conflicting feelings around death and dying; feelings of shame and stigma; feelings of hopelessness; and the impact of person-centred moments. The authors also provide suggestions that nurses can consider to enhance their professional practice and the care they provide to this patient group.

在急诊科工作的护士和其他临床工作人员经常被要求照顾有自杀行为的病人,但急诊科的工作人员经常感到没有能力这样做。其中许多患者还报告了治疗的负面经历。本文从四个主题回顾和讨论了患者的生活经历:围绕死亡和临终的矛盾情绪;感到羞耻和耻辱;绝望:绝望的感觉;以及以人为本时刻的影响。作者还提出了护士可以考虑的建议,以提高他们的专业实践和护理,他们提供给这个病人群体。
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引用次数: 0
Improving psychosocial assessment of children and young people in the emergency department: a service evaluation. 改善急诊科儿童和青少年的社会心理评估:服务评估。
Pub Date : 2025-07-01 Epub Date: 2024-11-10 DOI: 10.7748/en.2024.e2214
Hannah Lisbeth Doherty

Referrals to mental health services, and mental health-related presentations to emergency departments (EDs), among children and young people (CYP) have increased over the last decade. In the UK, national guidelines and standards recommend that CYP who present to an ED with mental health issues should receive a psychosocial assessment, while evidence suggests that the use of a psychosocial assessment tool can enhance the management of this patient cohort. However, it can be challenging for ED healthcare professionals to undertake a formal psychosocial assessment due to a range of factors. This article reports the results of a service evaluation, undertaken in two children's EDs in a large NHS trust in England. The evaluation involved a review of 308 ED clinical records of CYP who presented to the EDs with mental health issues, to assess the extent to which this cohort was receiving a structured psychosocial assessment. The results showed that only a small proportion (34%, n=104) of the clinical records contained evidence of some form of psychosocial assessment, while the use of a psychosocial assessment tool was documented in only 22 (7%) of these 104 clinical records. The results have informed a wider quality improvement project to enhance practice in this area.

在过去的十年中,儿童和青少年(CYP)转诊到心理健康服务机构以及到急诊科(ED)就诊的心理健康相关病例都有所增加。在英国,国家指南和标准建议,因精神健康问题到急诊科就诊的儿童和青少年应接受心理社会评估,同时有证据表明,使用心理社会评估工具可以加强对这一患者群体的管理。然而,由于一系列因素的影响,急诊科医护人员在进行正式的社会心理评估时可能会遇到困难。本文报告了一项服务评估的结果,该评估是在英格兰一家大型 NHS 信托基金会的两家儿童急诊室进行的。评估包括对 308 份因精神健康问题而到急诊室就诊的儿童青少年的急诊室临床记录进行审查,以评估这些儿童青少年接受结构化社会心理评估的程度。结果显示,只有一小部分临床记录(34%,n=104)包含某种形式的社会心理评估证据,而在这 104 份临床记录中,只有 22 份(7%)记录了社会心理评估工具的使用情况。这些结果为一个更广泛的质量改进项目提供了信息,以加强这方面的实践。
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引用次数: 0
Implementing a pathway for patients diagnosed with cancer in the emergency department. 为在急诊科确诊的癌症患者提供治疗路径。
Pub Date : 2025-04-29 Epub Date: 2024-10-30 DOI: 10.7748/en.2024.e2217
Kay McCallum, Clare Jacobs, Philippa Johnstone

Patients diagnosed with cancer or suspected cancer during an emergency department (ED) presentation are often signposted back to their GP for urgent referral to cancer services. However, this can result in delays in patients receiving specialist support, confirmation of diagnosis and, vitally, starting treatment. A quality improvement initiative that aimed to address these issues through the introduction of an ED suspected cancer diagnosis pathway was implemented by the acute oncology service in two EDs in Oxford University Hospitals NHS Foundation Trust in April 2023. Data collected during the first year of implementation of the pathway show there has been a significant increase in the numbers of patients meeting the NHS England 62-day referral to treatment standard and in the numbers of patients receiving support from an acute oncology named cancer clinical nurse specialist from the point of discharge from the ED. This article details the initiative, which is ongoing, and shares some of the results from the first year of data collection.

在急诊科(ED)就诊时被诊断为癌症或疑似癌症的患者通常会被转介回全科医生,以便紧急转诊至癌症服务机构。然而,这可能会导致患者在接受专家支持、确诊以及开始治疗方面出现延误。2023 年 4 月,牛津大学医院 NHS 基金会信托基金会的急性肿瘤服务部门在两家急诊室实施了一项质量改进措施,旨在通过引入急诊室疑似癌症诊断路径来解决这些问题。该路径实施第一年收集的数据显示,达到英国国家医疗服务系统 62 天转诊治疗标准的患者人数显著增加,从急诊室出院开始就接受急诊肿瘤科癌症临床专科护士支持的患者人数也显著增加。本文详细介绍了这一正在进行中的举措,并分享了第一年数据收集的部分结果。
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引用次数: 0
Exploring the effects of emergency department crowding on emergency nurses. 探讨急诊室拥挤对急诊护士的影响。
Pub Date : 2025-04-29 Epub Date: 2024-09-26 DOI: 10.7748/en.2024.e2211
Amy Webster, Julie McGarry

Although the phenomenon of crowding in emergency departments (EDs) is not new, it remains a significant problem for patients, ED staff and the wider healthcare system. Crowding in EDs, which is also called overcrowding, has been widely explored in the literature, but there are relatively few studies of the subject from an emergency nurse perspective. This article reports the findings of a literature review that aimed to explore the effects of crowding on nurses working in EDs. Four key themes were identified from a synthesis of 16 articles included in the review: staffing and skill mix; inadequate care and the effect on nurses' well-being and stress levels; violence in the ED; and hospital metrics and patient flow. Further research is required to explore in more depth the effects of ED crowding on emergency nurses and to address the multiple factors that perpetuate the phenomenon.

尽管急诊室(ED)的拥挤现象并不新鲜,但对于患者、急诊室工作人员和整个医疗系统来说,它仍然是一个重大问题。急诊室拥挤也被称为过度拥挤,文献中对这一问题进行了广泛探讨,但从急诊护士角度对这一问题进行的研究相对较少。本文报告了一项文献综述的结果,旨在探讨拥挤对急诊室护士工作的影响。综述了 16 篇文章,确定了四个关键主题:人员配备和技能组合;护理不足及其对护士福祉和压力水平的影响;急诊室暴力;医院指标和患者流量。需要进一步开展研究,更深入地探讨急诊室拥挤对急诊护士的影响,并解决导致这一现象长期存在的多种因素。
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引用次数: 0
Suspected sepsis: patient assessment and management in the emergency department. 疑似败血症:急诊科的病人评估和管理。
Pub Date : 2025-04-29 Epub Date: 2025-02-11 DOI: 10.7748/en.2025.e2221
Clare Hird, Mike Parker

Sepsis is a potentially life-threatening condition triggered by infection that is responsible for an estimated 48,000 deaths in the UK each year. Its pathophysiology is complex, its symptomology non-specific and its clinical presentations extremely varied. Despite numerous campaigns to raise awareness of sepsis, it still goes undetected. In 2024, the National Institute for Health and Clinical Excellence revised its guideline on sepsis and the UK Sepsis Trust published the seventh edition of its Sepsis Manual. This article discusses the pathophysiology of sepsis and how emergency nurses should assess and manage patients with suspected sepsis. It describes the tools available to them, including the National Early Warning Score 2 and the Sepsis 6, and emphasises the importance of early antibiotic administration, serial lactate measurements, source control and antimicrobial stewardship.

败血症是一种由感染引发的可能危及生命的疾病,据估计,英国每年有 48,000 人死于败血症。败血症的病理生理学十分复杂,症状无特异性,临床表现也极为多样。尽管开展了许多宣传活动来提高人们对败血症的认识,但仍有许多人未发现败血症。2024 年,美国国家健康与临床优化研究所修订了败血症指南,英国败血症信托基金会也出版了第七版《败血症手册》。本文讨论了败血症的病理生理学以及急诊护士应如何评估和管理疑似败血症患者。文章介绍了可供急诊护士使用的工具,包括国家早期预警评分 2 和败血症评分 6,并强调了早期应用抗生素、连续乳酸测量、源头控制和抗菌药物管理的重要性。
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引用次数: 0
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Emergency nurse : the journal of the RCN Accident and Emergency Nursing Association
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