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An improved FMEA quality risk assessment framework for enterprise data assets 改进的企业数据资产FMEA质量风险评估框架
Pub Date : 2022-12-01 DOI: 10.1016/j.jdec.2022.12.001
Jianxin You , Shuqi Lou , Renjie Mao , Tao Xu

Analyzing and assessing the quality risks is essential to leverage the value of data assets. In this paper, a framework for proactively assessing the quality risks of data assets based on an improved FMEA is proposed. First, quality risk metrics are identified from a lifecycle perspective through literature research and experts' discussions. Then, Triangular Fuzzy Numbers are adopted to express uncertain and complex information about the expert's assessment. Subsequently, a new risk factor ‘C' is introduced to describe the difficulty of risk controlling and a DEA approach is applied to calculate the weights of risk factors. Finally, a practical case is provided to demonstrate the proposed FMEA framework, and several recommendations are provided to control data asset quality risks.

分析和评估质量风险对于利用数据资产的价值至关重要。本文提出了一种基于改进FMEA的数据资产质量风险主动评估框架。首先,通过文献研究和专家讨论,从生命周期的角度确定质量风险度量。然后,采用三角模糊数来表达专家评价的不确定性和复杂性信息。随后,引入新的风险因子“C”来描述风险控制的难度,并采用DEA方法计算风险因子的权重。最后,通过一个实际案例对所提出的FMEA框架进行了论证,并提出了控制数据资产质量风险的几点建议。
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引用次数: 2
How to realize the full potentials of artificial intelligence (AI) in digital economy? A literature review 如何在数字经济中充分发挥人工智能的潜力?文献综述
Pub Date : 2022-12-01 DOI: 10.1016/j.jdec.2022.11.003
Haiming Hang , Zhifeng Chen

Artificial intelligence (hereafter AI) is widely considered as a driving force in the current digital economy, with many firms having already invested in AI. Since AI is unconstrainted by humans' cognitive limitations and inflexibility, and thus a key assumption in popular press is that AI is crucial for firms' success in digital economy. However, surprisingly, many managers indicate they are yet to benefit from their AI investments. To address this issue, the main purpose of this paper is to summarize the extant literature on AI in business and management fields to identify how AI can create competitive advantages and underpin the key barriers that prevent AI from realizing its full potentials. Our results suggest AI can increase revenue by improving employee productivity, increasing consumer evaluation, setting competitive price and creating unique resources. AI can also reduce cost by improving efficiency and reducing risks. However, our results also indicate that AI adoption, task nature and AI management are the key barriers preventing AI from realizing its full potentials. This is because AI lacks interpersonal skills. Thus, we encourage future research to focus on improving AI's interpersonal skills.

人工智能(以下简称AI)被广泛认为是当前数字经济的驱动力,许多公司已经在人工智能方面进行了投资。由于人工智能不受人类认知局限性和不灵活性的约束,因此大众媒体的一个关键假设是人工智能对企业在数字经济中的成功至关重要。然而,令人惊讶的是,许多基金经理表示,他们尚未从人工智能投资中受益。为了解决这个问题,本文的主要目的是总结商业和管理领域关于人工智能的现有文献,以确定人工智能如何创造竞争优势,并巩固阻碍人工智能充分发挥潜力的关键障碍。我们的研究结果表明,人工智能可以通过提高员工生产率、提高消费者评价、设定有竞争力的价格和创造独特的资源来增加收入。人工智能还可以通过提高效率和降低风险来降低成本。然而,我们的研究结果也表明,人工智能的采用、任务性质和人工智能管理是阻碍人工智能充分发挥潜力的主要障碍。这是因为人工智能缺乏人际交往能力。因此,我们鼓励未来的研究将重点放在提高人工智能的人际交往能力上。
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引用次数: 3
Entrepreneurial ecosystem and urban economic growth-from the knowledge-based view 创业生态系统与城市经济增长——基于知识的视角
Pub Date : 2022-12-01 DOI: 10.1016/j.jdec.2023.02.002
Peipei Yang , Xielin Liu , Yimei Hu , Yuchen Gao

The purpose of this paper is to explore the relationship between the development of entrepreneurial ecosystems and economic growth at the urban level from the knowledge-based view. This paper also scrutinizes the moderating roles of industrial diversities and digital technology service. Based on the data of 32 cities in China from 2008 to 2018, the findings show that entrepreneurial ecosystems' development promotes municipal economic growth significantly via knowledge creation and knowledge flow. Moreover, industrial diversity and digital technology service are found to positively moderate the relationship between entrepreneurial ecosystems’ development and the urban economic growth. This study extends the literature on entrepreneurial ecosystems and regional economic development at the urban level from the perspective of knowledge-based view. The findings also provide policymakers and stakeholders a different mentality when forming strategies and policies on entrepreneurship.

本文旨在从知识视角探讨创业生态系统的发展与城市经济增长的关系。本文还考察了产业多样性和数字技术服务的调节作用。基于2008 - 2018年中国32个城市的数据,研究发现创业生态系统的发展通过知识创造和知识流动对城市经济增长具有显著的促进作用。产业多样性和数字技术服务正向调节创业生态系统发展与城市经济增长的关系。本研究从知识视角拓展了城市层面创业生态系统与区域经济发展的相关文献。研究结果还为决策者和利益相关者在制定创业战略和政策时提供了不同的心态。
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引用次数: 0
Patent system in the digital era - Opportunities and new challenges 数字时代的专利制度——机遇与新挑战
Pub Date : 2022-12-01 DOI: 10.1016/j.jdec.2022.12.003
Xin Ouyang (欧阳鑫) , Zhen Sun (孙震) , Xinzhen Xu (徐欣祯)

The patent system is instrumental in contributing to firms' innovation and nations’ economic growth. However, the system has been plagued by a series of persistent problems that prevent it from playing its full role. For example, the fundamental issue of who should be awarded the patent has not yet been resolved; the massive backlog of patent applications in patent offices worldwide has become a major headache for policymakers and innovating firms. In the paper, we propose and discuss a framework that digital technologies could offer promising solutions to these long-standing issues, thereby significantly improving the efficiency of the patent system. Meanwhile, we also present and discuss a few challenges faced by the patent system due to the cumulative nature and interconnectedness of digital technologies. Therefore, the digital era opens up new possibilities for the patent system but also brings about new challenges. This paper hopes to shed light on the discussion on the reform of the patent system in the digital era and point out a few possibly fruitful research directions in this area.

专利制度在促进企业创新和国家经济增长方面发挥着重要作用。然而,该系统一直受到一系列持续存在的问题的困扰,使其无法充分发挥作用。例如,谁应该被授予专利的根本问题尚未解决;世界各地专利局大量积压的专利申请已经成为令政策制定者和创新公司头疼的一大问题。在本文中,我们提出并讨论了一个框架,即数字技术可以为这些长期存在的问题提供有希望的解决方案,从而显著提高专利制度的效率。同时,我们也提出并讨论了由于数字技术的累积性和互联性,专利制度所面临的一些挑战。因此,数字时代为专利制度开辟了新的可能性,但也带来了新的挑战。本文希望对数字时代专利制度改革的讨论有所启发,并指出这一领域可能富有成效的研究方向。
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引用次数: 0
Supply chain finance: What are the challenges in the adoption of blockchain technology? 供应链金融:采用区块链技术面临哪些挑战?
Pub Date : 2022-12-01 DOI: 10.1016/j.jdec.2022.12.002
Yutong Bai , Yang Liu , Wee Meng Yeo

As an emerging information technology, blockchain has aroused extensive discussions around the world and been suggested as a solution to address current issues in supply chain finance (SCF). The Chinese government also attaches great importance to this technology, and many Chinese state-owned enterprises have invested in establishing their own blockchain research and development centres. However, there is a lack of studies on identifying challenges when deploying this technology; theoretical framework and conceptual exposition are also scarcely seen. Therefore, the aim of this study is to investigate the challenges and obstacles in the adoption of blockchain technology in SCF. An exploratory case study of a Chinese state-owned enterprise was conducted to build up an initial conceptual framework. Semi-structured interview was applied to collect data from the case firm's employees, top management, and technical specialists. The results of the analysis indicate that in the adoption of blockchain technology, there are technological, operational, and other challenges. From a technological perspective, framework identification, cross-chain interoperability, and data governance are major barriers; whereas, from an operational perspective, the new business process and transformation in the entire supply chain are identified as challenges. Besides, other obstacles such as the elimination of jobs and regulatory issues are also not neglectable. This study contributes to research on blockchain and supply chains by shedding light on the challenges of blockchain adoption through an exploratory case study of a Chinese state-owned enterprise. A conceptual framework was generated as a basis for future research, and the findings also provide insights for companies that may or are planning to adopt blockchain technology.

区块链作为一种新兴的信息技术,在世界范围内引起了广泛的讨论,并被认为是解决当前供应链金融问题的一种解决方案。中国政府也非常重视这项技术,许多中国国有企业已经投资建立了自己的区块链研发中心。然而,在部署这项技术时,缺乏关于识别挑战的研究;理论框架和概念阐述也很少见到。因此,本研究的目的是探讨在SCF中采用区块链技术的挑战和障碍。本文通过对中国国有企业的探索性案例研究,构建了初步的概念框架。采用半结构化访谈法收集案例公司员工、高层管理人员和技术专家的数据。分析结果表明,在采用区块链技术时,存在技术、操作和其他方面的挑战。从技术角度来看,框架识别、跨链互操作性和数据治理是主要障碍;然而,从运营角度来看,整个供应链中的新业务流程和转换被认为是挑战。此外,其他障碍,如消除就业和监管问题也不容忽视。本研究通过对一家中国国有企业的探索性案例研究,揭示了采用区块链所面临的挑战,为区块链与供应链的研究做出了贡献。一个概念性的框架作为未来研究的基础,研究结果也为可能或正在计划采用区块链技术的公司提供了见解。
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引用次数: 6
Determinants of consumers' adoption intention for blockchain technology in E-commerce 电子商务中消费者对区块链技术采用意愿的决定因素
Pub Date : 2022-09-01 DOI: 10.1016/j.jdec.2022.11.001
Ali Esfahbodi, Gu Pang, Liuhan Peng

Purpose

While blockchain is considered to have many unprecedented characteristics, and its application is recognized as another new opportunity for the development of e-commerce, there is limited evidence on the factors affecting the adoption of blockchain in the commercial e-commerce sector. This study aims to identify determinants influencing consumers' intention to adopt blockchain technology in e-commerce.

Design

/methodology/approachDrawing on the classic technology acceptance model (TAM), a conceptual framework is developed and empirically assessed to present the relationships between the core characteristics of blockchain and consumers' adoption intention. Survey data were collected from 228 users of the blockchain e-commerce system in China. The structural equation modeling (SEM) approach is used to test the hypotheses.

Findings

The results indicate that cost saving and traceability have a positive effect on perceived usefulness while insignificant associations are found between data privacy security and perceived usefulness, and perceived ease of use and consumers' adoption intention.

Research limitations/implications

The research only examined Chinese users, which may affect the generalizability of the findings. Future research is encouraged to conduct comparative studies beyond this region, e.g., emerging markets versus developed economies. It would also be useful to explore mediating and moderating effects of other new technologies that complement the application and adoption of blockchain.

Practical implications

The research results also bring managerial implications with the ways of attracting customers via blockchain technology, including improving system ability to reduce cost and enhance traceability.

Originality/value -

This paper is one of the early empirical endeavors that examines determinant factors affecting individual users towards the adoption of blockchain technology in e-commerce that is absent in the extant research. This study further contributes to the development of the knowledge bank of blockchain via the conceptual framework of its adoption under the e-commerce context, in particular considering its technical features.

虽然区块链被认为具有许多前所未有的特点,其应用被认为是电子商务发展的又一个新机遇,但关于影响区块链在商业电子商务领域采用的因素的证据有限。本研究旨在确定影响消费者在电子商务中采用区块链技术意愿的决定因素。设计/方法/方法借鉴经典的技术接受模型(TAM),开发了一个概念框架,并对其进行了实证评估,以呈现区块链核心特征与消费者采用意愿之间的关系。调查数据收集自中国区块链电子商务系统的228名用户。采用结构方程建模(SEM)方法对假设进行检验。结果表明,成本节约和可追溯性对感知有用性有正向影响,而数据隐私安全性与感知有用性、感知易用性与消费者采用意愿之间的关联不显著。研究局限性/启示:本研究仅调查了中国用户,这可能会影响研究结果的普遍性。鼓励今后的研究在本区域以外进行比较研究,例如新兴市场与发达经济体的比较研究。探索补充区块链应用和采用的其他新技术的中介和调节效果也很有用。研究结果还为通过区块链技术吸引客户的方式带来了管理意义,包括提高系统能力,降低成本和增强可追溯性。原创性/价值——本文是早期的实证研究之一,研究了影响个人用户在电子商务中采用区块链技术的决定因素,而这些因素在现有研究中是不存在的。本研究通过在电子商务背景下采用区块链的概念框架,特别是考虑到其技术特点,进一步促进了区块链知识库的发展。
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引用次数: 2
Customers as knowledge partners in a digital business ecosystem: From customer analytics towards knowledge partnerships 客户作为数字商业生态系统中的知识伙伴:从客户分析到知识伙伴关系
Pub Date : 2022-09-01 DOI: 10.1016/j.jdec.2022.08.001
Nicole Lettner , Stefan Wilhelm , Stefan Güldenberg , Wolfgang Güttel

Analyzing data of your customers and providing them with the best product or service is no longer sufficient within the digital economy to make your customers satisfied or even enthusiastic about your company in the long run. These days the approach of customer needs analysis seems to be extended towards big data and customer analytics. But is collecting data really helpful, especially for SMEs with limited resources? Research shows that pure data collection does not provide any additional strategic value. In fact, most companies have no clue what to do with the collected big data and how to gain strategic value out of it. In this empirical paper, drawing on the ecosystem theory, we argue that customers should not any longer be seen as pure raw material of data, but as active knowledge partners. This requires a complete mind shift in how SMEs deal with their customers. In this paper, we contribute to the existing literature by providing an interaction framework to show how companies can create a well-functioning knowledge partnership based on the customer's motivational foundations to benefit from different contributions and strategic values customers are willing to make.

从长远来看,在数字经济中,分析客户数据并为他们提供最好的产品或服务已经不足以让你的客户满意甚至对你的公司充满热情。如今,客户需求分析的方法似乎扩展到了大数据和客户分析。但是,收集数据真的有用吗,尤其是对资源有限的中小企业来说?研究表明,单纯的数据收集并不能提供任何额外的战略价值。事实上,大多数公司都不知道如何处理收集到的大数据,也不知道如何从中获得战略价值。在这篇实证论文中,我们借鉴生态系统理论,认为客户不应再被视为纯粹的数据原材料,而应被视为积极的知识伙伴。这就要求中小企业在对待客户的方式上彻底转变思维。在本文中,我们通过提供一个互动框架来对现有文献做出贡献,以展示公司如何基于客户的动机基础创建一个运作良好的知识伙伴关系,从而从客户愿意做出的不同贡献和战略价值中受益。
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引用次数: 1
Costs or signals: The role of “Social insurance and housing fund” in the labor market — Evidence from recruitment platforms 成本还是信号:“社保和住房公积金”在劳动力市场中的作用——来自招聘平台的证据
Pub Date : 2022-09-01 DOI: 10.1016/j.jdec.2022.10.001
Xiaobin He, Jinglei Huang, Yao Hou

In China's labor market, enterprises are allowed for some flexibility in deciding whether to provide “social insurance and housing fund” to laborers. This paper uses micro-data from two leading Internet recruitment platforms and finds that in a labor market with double-side information asymmetry, “social insurance and housing fund” serves as not only a cost but also a signal. Providing workers with “social insurance and housing fund”, enterprises send a signal of stable operation to the labor market while identifying high-quality workers for enterprises. We further construct an instrument variable (IV) of local average social security payment rate, and show that the signaling effect remains significant after accounting for the endogeneity issue using IV regressions. In addition, “housing fund” has a stronger signaling effect than “social insurance”. Heterogeneity analysis indicates that the strength of the two signaling effects is affected by the scale of the enterprises and the level of local payment rates. A theoretical framework capturing two micro-mechanisms — signaling and screening — is developed to fit our empirical findings. This paper provides explicit policy implications. It is suggested to strengthen the information disclosure and the propagation of social security payment, and further reduce the financial burden of enterprises.

在中国的劳动力市场,企业在决定是否向劳动者提供“社会保险和住房公积金”方面有一定的灵活性。本文利用两家领先的互联网招聘平台的微观数据,发现在双向信息不对称的劳动力市场中,“社保和住房公积金”既是一种成本,也是一种信号。企业为职工提供“社会保险和住房公积金”,在为企业寻找高素质职工的同时,也向劳动力市场发出了稳定运行的信号。我们进一步构建了地方平均社保缴费率的工具变量(IV),并表明在考虑了内生性问题后,使用IV回归的信号效应仍然显著。此外,“住房公积金”比“社会保险”具有更强的信号效应。异质性分析表明,两种信号效应的强弱受企业规模和地方缴费率水平的影响。一个理论框架捕捉两个微观机制-信号和筛选-被开发,以适应我们的实证研究结果。本文提供了明确的政策含义。建议加强社保缴费信息披露和宣传,进一步减轻企业财务负担。
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引用次数: 0
Can digital economic attention spillover to financial markets? Evidence from the time-varying Granger test 数字经济的关注会溢出到金融市场吗?时变格兰杰检验的证据
Pub Date : 2022-09-01 DOI: 10.1016/j.jdec.2022.11.002
Xiaohang Ren , Jingyao Li , Yukun Shi

The digital economy is pervasive, all-encompassing, and a pan-industrial revolution. This paper pioneers constructing a digital economy concern index by extracting the web search volumes of keywords through crawler technology and analyzes the dynamic causal relationship with the Chinese stock markets via time-varying Granger tests. The results reveal that digital economy attention has a significant predictive effect on stock prices in a time-varying pattern and that the causal spillover varies across industry segments, with higher success rates and longer duration of causal detection under recursive algorithms. Moreover, the causal impact of digital economy attention on stock prices is generally limited in sluggish market states, mainly reflected during the COVID-19 pandemic and again after the epidemic had passed for some time with significant causality. This paper provides new evidence and analytical perspectives on the performance of the digital economy in financial markets, informing the digital transformation of various industries and investment decisions of investors.

数字经济无处不在,包罗万象,是一场泛工业革命。本文首先利用爬虫技术提取关键词网络搜索量,构建数字经济关注指数,并通过时变格兰杰检验分析其与中国股市的动态因果关系。结果表明,数字经济关注度对股价具有显著的时变预测效应,且因果溢出在不同行业存在差异,递归算法下的因果检测成功率更高,持续时间更长。此外,在市场低迷状态下,数字经济关注度对股价的因果影响普遍有限,主要体现在新冠肺炎疫情期间,疫情过去一段时间后再次出现,因果关系显著。本文为数字经济在金融市场中的表现提供了新的证据和分析视角,为各行业的数字化转型和投资者的投资决策提供了信息。
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引用次数: 4
Digital transformation, data architecture, and legacy systems 数字转换、数据架构和遗留系统
Pub Date : 2022-06-01 DOI: 10.1016/j.jdec.2022.07.001
Ruiqing Cao , Marco Iansiti

The benefits to data analytics and machine learning have been distributed unevenly across firms around the world. Research on IT productivity points to intangible capital as a key driver of value creation from innovation in computing. We argue that a crucial component of intangible capital is organization-wide technological architecture, which is idiosyncratic and difficult to measure. We use a novel survey instrument to quantify large corporations’ data architecture capabilities by their closeness to “best practices” of frontier digital companies. Using the prevalence of third-party maintenance as a proxy for legacy servers before 2016 and an instrument for data architecture coherence, we find that improving data architecture coherence increases machine learning capabilities. Legacy servers reduce data architecture coherence particularly at corporations with complex software systems, consistent with the hypothesis that costs of digital transformation are greater when workers need to develop more complicated co-invention processes to interact with technical systems.

数据分析和机器学习的好处在世界各地的公司中分布不均。对IT生产力的研究指出,无形资本是计算创新创造价值的关键驱动力。我们认为,无形资本的一个关键组成部分是组织范围内的技术架构,这是特殊的,难以衡量。我们使用一种新颖的调查工具,通过与前沿数字公司的“最佳实践”的接近程度来量化大公司的数据架构能力。使用第三方维护作为2016年之前遗留服务器的代理和数据架构一致性的工具,我们发现提高数据架构一致性可以提高机器学习能力。遗留服务器降低了数据架构的一致性,特别是在拥有复杂软件系统的公司,这与以下假设相一致:当员工需要开发更复杂的共同发明流程来与技术系统交互时,数字化转型的成本会更高。
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引用次数: 5
期刊
Journal of Digital Economy
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