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A systematic review of supply chain analytics for targeted ads in E-commerce 电子商务定向广告供应链分析系统综述
Pub Date : 2024-09-28 DOI: 10.1016/j.sca.2024.100085
Supply Chain Analytics (SCA) has emerged as a critical factor in determining the success of electronic commerce (E-commerce) companies. This review investigates the significant impact that SCA has had on the advertising landscape in the e-commerce industry. This article examines the complex correlation between electronic vendor (E-vendor) targeted advertising strategies and SCA by extensively reviewing critical scholarly works. By harnessing sophisticated analytics methodologies, organisations can acquire intricate understandings of consumer behaviour, cultivating heightened customer engagement and loyalty levels. Furthermore, the review highlights the significance of anticipating and resolving potential roadblocks that may arise during the deployment of SCA, such as financial consequences and external disruptions. Ultimately, the broad application of SCA facilitates customised advertisements.
供应链分析(SCA)已成为决定电子商务(E-commerce)公司成败的关键因素。本综述探讨了 SCA 对电子商务行业广告业的重大影响。本文通过广泛查阅重要学术著作,研究了电子供应商(E-vendor)定向广告策略与 SCA 之间的复杂关联。通过利用先进的分析方法,企业可以深入了解消费者行为,提高客户参与度和忠诚度。此外,评论还强调了预测和解决在部署 SCA 过程中可能出现的潜在障碍(如财务后果和外部干扰)的重要性。最终,《爱生雅》的广泛应用将促进定制广告的发展。
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引用次数: 0
An integrated supply chain network design for advanced air mobility aircraft manufacturing using stochastic optimization 利用随机优化为先进的空中机动飞机制造设计综合供应链网络
Pub Date : 2024-09-12 DOI: 10.1016/j.sca.2024.100083

Electric vertical takeoff and landing (eVTOL) aircraft manufacturers await numerous pre-orders for eVTOLs and expect demand for such advanced air mobility (AAM) aircraft to rise dramatically soon. However, eVTOL manufacturers (EMs) cannot commence mass production of commercial eVTOLs due to a lack of supply chain planning for eVTOL manufacturing. The eVTOL supply chain differs from traditional ones due to stringent quality standards and limited suppliers for eVTOL parts, shortages in skilled labor and machinery, and contract renegotiations with major aerospace suppliers. The emerging AAM aircraft market introduces uncertainties in supplier pricing and capacities, eVTOL manufacturing costs, and eVTOL demand, further compounding the supply chain planning challenges for EMs. Despite this critical need, no study has been conducted to develop a comprehensive supply chain planning model for EMs. To address this research gap, we propose a stochastic optimization model for integrated supply chain planning of EMs while maximizing their operating profits under the abovementioned uncertainties. We conduct various numerical cases to analyze the impact of 1) endogenous eVTOL demand influenced by the quality of eVTOLs, 2) supply chain disruptions caused by geopolitical conflicts and resource scarcity, and 3) high-volume eVTOL demand similar to that experienced by automotive manufacturers, on EM supply chain planning. The results indicate that our proposed model is adaptable in all cases and outperforms established benchmark stochastic models. The findings suggest that EMs can commence mass eVTOL production with our model, enabling them to make optimal decisions and profits even under potential disruptions.

电动垂直起降(eVTOL)飞机制造商正等待着大量的 eVTOL 预购订单,并预计对这种先进的空中机动(AAM)飞机的需求将很快急剧上升。然而,由于缺乏 eVTOL 生产的供应链规划,eVTOL 制造商(EM)无法开始大规模生产商用 eVTOL。由于严格的质量标准和有限的 eVTOL 零部件供应商、熟练劳动力和机械设备短缺以及与主要航空供应商的合同重新谈判,eVTOL 供应链与传统供应链不同。新兴的 AAM 飞机市场带来了供应商定价和能力、eVTOL 制造成本和 eVTOL 需求方面的不确定性,进一步加剧了新兴市场在供应链规划方面的挑战。尽管存在这一迫切需求,但目前还没有针对新兴市场开发综合供应链规划模型的研究。针对这一研究空白,我们提出了一种随机优化模型,用于在上述不确定性条件下,在最大限度地提高新兴市场运营利润的同时,对新兴市场的综合供应链进行规划。我们通过各种数值案例分析了以下因素对新兴市场供应链规划的影响:1)受 eVTOL 质量影响的内生 eVTOL 需求;2)地缘政治冲突和资源稀缺导致的供应链中断;3)类似于汽车制造商所经历的大批量 eVTOL 需求。结果表明,我们提出的模型在所有情况下都具有适应性,并且优于已有的基准随机模型。研究结果表明,EM 可以利用我们的模型开始大规模 eVTOL 生产,即使在潜在的中断情况下也能做出最佳决策并获得最佳利润。
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引用次数: 0
A comparative assessment of holt winter exponential smoothing and autoregressive integrated moving average for inventory optimization in supply chains 霍尔特冬季指数平滑法与自回归综合移动平均法在供应链库存优化中的比较评估
Pub Date : 2024-09-05 DOI: 10.1016/j.sca.2024.100084

Precise demand forecasting and agile pricing strategies are crucial in modern business. This study aims to enhance these strategies by evaluating the efficacy of Holt-Winters Exponential Smoothing (HWES) and Autoregressive Integrated Moving Average (ARIMA) models. The study assesses their performance in predicting demand amid unpredictable factors and develops robust forecasting algorithms using real-world data. It evaluates HWES and ARIMA in capturing demand fluctuations, considering seasonality, market trends, and cyclic patterns. A comprehensive comparative analysis is conducted under stable and unstable economic conditions. The study also focuses on a dynamic pricing model for limited sale seasons, examining lost sales patterns over time. In the context of supply chain and inventory management, efficient demand forecasting and dynamic pricing are essential for optimizing inventory levels and minimizing costs. Supply chains must adapt quickly to demand fluctuations to avoid overstocking or stockouts, which lead to revenue losses and inefficiencies. The findings reveal that ARIMA consistently outperforms HWES in minimizing lost sales, demonstrating its efficacy in demand forecasting, mitigating stockouts, and reducing revenue losses, particularly in varying economic conditions. This research significantly contributes to current knowledge by developing tailored forecasting algorithms and a dynamic pricing model, enhancing supply chain resilience and performance in uncertain business environments.

精确的需求预测和灵活的定价策略在现代商业中至关重要。本研究旨在通过评估霍尔特-温特斯指数平滑模型(HWES)和自回归综合移动平均模型(ARIMA)的功效来加强这些策略。研究评估了这两种模型在预测不可预测因素的需求方面的性能,并利用真实世界的数据开发了稳健的预测算法。考虑到季节性、市场趋势和周期模式,研究评估了 HWES 和 ARIMA 在捕捉需求波动方面的表现。在稳定和不稳定的经济条件下进行了全面的比较分析。研究还重点关注了有限销售季节的动态定价模型,研究了随着时间推移的销售损失模式。在供应链和库存管理方面,高效的需求预测和动态定价对于优化库存水平和降低成本至关重要。供应链必须快速适应需求波动,以避免库存过多或缺货,从而导致收入损失和效率低下。研究结果表明,在减少销售损失方面,ARIMA 始终优于 HWES,这表明它在需求预测、缓解缺货和减少收入损失方面非常有效,尤其是在不同的经济条件下。这项研究通过开发量身定制的预测算法和动态定价模型,提高了供应链在不确定商业环境中的应变能力和绩效,对现有知识做出了重大贡献。
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引用次数: 0
An explainable artificial intelligence model for predictive maintenance and spare parts optimization 用于预测性维护和备件优化的可解释人工智能模型
Pub Date : 2024-08-26 DOI: 10.1016/j.sca.2024.100078

Maintenance strategies are vital for industrial and manufacturing systems. This study considers a proactive maintenance strategy and emphasizes using analytics and data science. We propose an Explainable Artificial Intelligence (XAI) methodology for predictive maintenance. The proposed method utilizes a machine learning project cycle and Python libraries to interpret the results using the Local Interpretable Model-agnostic Explanations (LIME) method. We also introduce an early concept of spare parts management, presenting insights from predictive maintenance outcomes and providing explanations for decision-makers to enhance their understanding of the influential factors behind predictions. This study demonstrates that utilizing machine learning models in predictive maintenance is highly beneficial; however, the binary outcomes of these models can be misunderstood by decision-makers. Detailed explanations provided to decision-makers will directly impact maintenance decisions and improve spare part management.

维护策略对工业和制造系统至关重要。本研究考虑了主动维护策略,并强调使用分析和数据科学。我们提出了一种用于预测性维护的可解释人工智能(XAI)方法。所提出的方法利用机器学习项目周期和 Python 库,使用本地可解释模型-不可知论解释 (LIME) 方法来解释结果。我们还引入了备件管理的早期概念,从预测性维护结果中提出见解,并为决策者提供解释,以加深他们对预测背后影响因素的理解。这项研究表明,在预测性维护中使用机器学习模型非常有益;但是,这些模型的二元结果可能会被决策者误解。向决策者提供详细的解释将直接影响维护决策并改善备件管理。
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引用次数: 0
A two-stage optimization model for relief distribution to disaster survivors under two-fold uncertainty 双重不确定性下向灾难幸存者发放救济的两阶段优化模型
Pub Date : 2024-08-23 DOI: 10.1016/j.sca.2024.100079

Disasters are unforeseen occurrences requiring extensive transport deployment to support and relieve victims. Sometimes, this transportation is not feasible directly from some supply points to some destination points. Due to this tragedy, it is unclear precisely what is available at supply points, what is needed at destinations, how much transportation capacity there is, and what the routes are like. In this study, we investigate a two-stage multi-item fixed charge four-dimensional transportation problem using the concept of big data theory under the two-fold uncertainties. Here, the model’s parameters such as unit transportation costs, availabilities of items at the suppliers, fixed charges, capacities of conveyances, and demands of the items at the retailers are considered type-2 zigzag uncertain variables. Using big data theory and based on uncertain programming theory, two novel uncertain models are developed such as chance-constrained programming and expected value programming model. These two uncertain models transformed into the deterministic form via uncertainty inverse distribution theory. A critical value based reduction method with three categories (i.e., expected value, pessimistic value, and optimistic value) is applied to reduce the type-2 zigzag uncertain variable to the type-1 zigzag uncertain variable. The genetic algorithm and particle swarm optimization techniques have been proposed to find the optimal solution for the two deterministic models. The efficiency of our proposed approach is demonstrated with a real-life numerical example.

灾害是不可预见的,需要广泛的运输部署来支持和救助灾民。有时,从某些补给点到某些目的地的直接运输并不可行。由于这种悲剧的发生,供应点有什么、目的地需要什么、运输能力有多大、路线是怎样的,这些都不清楚。在本研究中,我们利用大数据理论的概念,研究了双重不确定性下的两阶段多物品固定收费四维运输问题。在这里,模型的参数,如单位运输成本、供应商的物品供应量、固定费用、运输工具的能力和零售商的物品需求量,都被视为 2 型不确定变量。利用大数据理论并基于不确定程序设计理论,开发了两种新型不确定模型,如机会约束程序设计模型和期望值程序设计模型。这两种不确定模型通过不确定性逆分布理论转化为确定性形式。应用基于临界值的三类(即期望值、悲观值和乐观值)还原法,将 2 型之字形不确定变量还原为 1 型之字形不确定变量。我们提出了遗传算法和粒子群优化技术,以找到两个确定性模型的最优解。我们提出的方法通过一个实际的数值例子证明了其效率。
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引用次数: 0
A home healthcare routing-scheduling optimization model considering time-balancing and outsourcing 考虑时间平衡和外包的家庭医疗路由-调度优化模型
Pub Date : 2024-08-13 DOI: 10.1016/j.sca.2024.100077

Home care services have a significant role in lowering healthcare expenditure. Supply chain management in home healthcare (HHC) ensures efficient delivery of medical supplies and equipment to patients' homes, improving overall quality of care and patient outcomes. This study proposes a routing and scheduling optimization model for HHC by prioritizing patients, developing an effective delivery strategy, and considering home care logistics and services. The model primarily concerns reducing logistics activities’ overall expenses while considering patients’ priorities. A bi-objective optimization model for a multi-period HHC problem is developed by prioritizing patients with urgent critical needs. The best-worst method (BWM) and technique for order of preference by similarity to ideal solution (TOPSIS) are used to prioritize patients using a linear programming metric (Lp-metric). The BWM and TOPSIS have been uniquely used in this study for routing and scheduling in HHC. Eventually, the applicability of the proposed method is demonstrated through a real-life case study with a series of numerical examples and sensitivity analysis. For instance, by analyzing privilege, we see patients are carefully matched with caregivers possessing advanced skills, leading to increased patient satisfaction. Based on assigned routes, caregivers prioritize patients with higher weight and emergency conditions at the start of each path, followed by patients with less urgent conditions. This ensures that patients with more severe conditions are serviced first.

家庭护理服务在降低医疗开支方面发挥着重要作用。家庭医疗保健(HHC)中的供应链管理可确保将医疗用品和设备高效送达患者家中,从而提高整体医疗质量和患者治疗效果。本研究通过对患者进行优先排序、制定有效的交付策略以及考虑家庭护理物流和服务,为家庭护理提出了一个路由和调度优化模型。该模型主要关注降低物流活动的总体支出,同时考虑患者的优先级。通过对有紧急危重需求的病人进行优先排序,建立了一个针对多期家庭护理问题的双目标优化模型。利用线性规划指标(Lp-metric),采用最佳-最差法(BWM)和与理想解相似的偏好排序技术(TOPSIS)对患者进行优先排序。在本研究中,BWM 和 TOPSIS 被独特地用于 HHC 的路由选择和调度。最后,通过实际案例研究、一系列数值示例和敏感性分析,证明了所提方法的适用性。例如,通过对特权的分析,我们看到病人与拥有高级技能的护理人员进行了精心匹配,从而提高了病人的满意度。根据分配的路线,护理人员会在每条路径的起点优先照顾病情较重和紧急的病人,然后是病情不太紧急的病人。这样可以确保病情较重的病人首先得到服务。
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引用次数: 0
Unlocking the potential of digital twins in supply chains: A systematic review 释放数字孪生在供应链中的潜力:系统回顾
Pub Date : 2024-07-29 DOI: 10.1016/j.sca.2024.100075

Digital Twins (DTs) developments are still in the pilot stages of deployment in supply chain management (SCM), and their full integration with real-time synchronization and autonomous decision-making poses many challenges. This paper aims to identify these common challenges and provide a conceptual framework for establishing a Digital Twin (DT) system to improve supply chain management performance. The paper presents a systematic literature review of 129 research papers on DT applications for SCM improvement. The selected papers were reviewed and classified into three categories: manufacturing and production, supply chain, and logistics. The development of digital technologies such as the Internet of Things (IoT), Radio Frequency Identification (RFID) devices, cloud computing, cyber-physical systems (CPSs), cybersecurity (CS), and simulation modeling has increased the opportunities to explore the creation of supply chain DTs. However, there are limitations and various challenges due to the complexity of most systems. The results indicate that DT for SCM should include external links (i.e. suppliers, distributors) and internal links (i.e. procurement, production, logistics) to deal with any disruption through data-driven modeling with real-time synchronization. Based on the review findings, this study proposes a three-layered conceptual framework to improve supply chain management performance. The proposed framework provides future directions for DT research in SCM. It provides a holistic and integrated approach to DT implementation, the common DT technologies, and data analytics techniques for improved supply chain performance.

数字孪生(DT)的发展仍处于供应链管理(SCM)部署的试验阶段,其与实时同步和自主决策的全面整合带来了许多挑战。本文旨在找出这些共同的挑战,并为建立数字孪生(DT)系统以提高供应链管理绩效提供一个概念框架。本文对 129 篇有关 DT 应用于改进供应链管理的研究论文进行了系统的文献综述。所选论文经审查后分为三类:制造与生产、供应链和物流。物联网 (IoT)、射频识别 (RFID) 设备、云计算、网络物理系统 (CPS)、网络安全 (CS) 和仿真建模等数字技术的发展增加了探索创建供应链 DT 的机会。然而,由于大多数系统的复杂性,存在着局限性和各种挑战。研究结果表明,供应链管理的 DT 应包括外部链接(即供应商、分销商)和内部链接(即采购、生产、物流),以通过数据驱动建模和实时同步应对任何中断。根据综述结果,本研究提出了一个改善供应链管理绩效的三层概念框架。所提出的框架为供应链管理领域的 DT 研究提供了未来方向。它为 DT 的实施、常见的 DT 技术和数据分析技术提供了一个整体的综合方法,以提高供应链绩效。
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引用次数: 0
Application of artificial intelligence in reverse logistics: A bibliometric and network analysis 人工智能在逆向物流中的应用:文献计量和网络分析
Pub Date : 2024-07-27 DOI: 10.1016/j.sca.2024.100076

Despite abundant research on the application of artificial intelligence (AI) in reverse logistics, no comprehensive study with bibliometric and network analysis has been conducted. This study uses bibliometric analysis to derive the prominent research statistics in AI-centric reverse logistics, considering 2929 articles from the last three decades. The most impactful contributors and countries that employ AI in reverse logistics are identified using various bibliometric tools. Also, network analysis is performed to reveal the most influential articles and emerging trends and map the relationships via clustering. The results of keyword co-occurrence and co-citation analyses reveal that machine learning and deep learning techniques have been commonly used for addressing reverse logistics challenges with higher frequency in recent years. Furthermore, a systematic review is carried out, considering the influential articles from recent years. The review is conducted following the systematic literature review framework, and 79 articles are chosen to be studied thoroughly. Subsequently, the articles are divided based on various reverse logistics processes, and the most frequently used AI techniques are identified and categorized into five distinct groups. The comprehensive investigation of AI techniques reveals the use-case scenario of AI algorithms in the reverse logistics domain. This study concludes with implications and recommendations for prospects by addressing the shortcomings of the current studies and providing future researchers and practitioners with a robust roadmap to investigate reverse logistics in their research further.

尽管对人工智能(AI)在逆向物流中的应用进行了大量研究,但还没有进行过文献计量和网络分析的综合研究。本研究采用文献计量分析法,对过去三十年中的 2929 篇文章进行研究,得出了以人工智能为中心的逆向物流领域的重要研究统计数据。利用各种文献计量工具,确定了在逆向物流中采用人工智能的最有影响力的贡献者和国家。此外,还进行了网络分析,以揭示最具影响力的文章和新兴趋势,并通过聚类绘制关系图。关键词共现和共引分析的结果显示,近年来机器学习和深度学习技术已被普遍用于应对逆向物流挑战,而且使用频率更高。此外,还对近年来有影响力的文章进行了系统综述。综述按照系统文献综述框架进行,选取了 79 篇文章进行深入研究。随后,根据不同的逆向物流流程对文章进行了划分,确定了最常用的人工智能技术,并将其分为五个不同的组别。对人工智能技术的全面研究揭示了人工智能算法在逆向物流领域的应用场景。最后,本研究针对当前研究的不足之处提出了启示和建议,为未来研究人员和从业人员进一步研究逆向物流提供了强有力的路线图。
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引用次数: 0
A hybrid multi-criteria decision-making and machine learning approach for explainable supplier selection 用于可解释供应商选择的多标准决策和机器学习混合方法
Pub Date : 2024-06-29 DOI: 10.1016/j.sca.2024.100074
Ahmad Abdulla , George Baryannis

Supplier selection has become increasingly complex regarding selection criteria caused by expanded data collection processes and supplier numbers due to globalisation effects. This complexity has led to the consideration of Artificial Intelligence (AI) techniques to facilitate and enhance supplier selection. However, the AI techniques most often applied are unfamiliar to stakeholders and have limited explainability, posing a significant barrier to adopting intelligent approaches in supply chains. To address this issue, we propose a hybrid supplier selection framework that combines interpretable data-driven AI techniques with multi-criteria decision-making (MCDM) approaches: the former aims to reduce the complexity of the supplier selection problem, while the latter ensures familiarity to supply chain stakeholders by retaining MCDM at the heart of the supplier selection process. The framework is validated through two real-world case studies supporting supplier selection decisions in oil, gas, and aerospace manufacturing companies. Preliminary results from our case studies suggest that the framework can achieve comparable performance to approaches utilising only machine learning while offering the added benefits of end-to-end explainability and increased familiarity.

由于全球化的影响,数据收集流程和供应商数量不断扩大,供应商选择标准变得越来越复杂。这种复杂性促使人们考虑采用人工智能(AI)技术来促进和加强供应商选择。然而,最常应用的人工智能技术对利益相关者来说并不熟悉,可解释性也有限,这对在供应链中采用智能方法构成了重大障碍。为了解决这个问题,我们提出了一个混合供应商选择框架,该框架将可解释的数据驱动人工智能技术与多标准决策(MCDM)方法相结合:前者旨在降低供应商选择问题的复杂性,而后者则通过将多标准决策保留在供应商选择流程的核心位置,确保供应链利益相关者熟悉该框架。该框架通过两个支持石油、天然气和航空航天制造公司供应商选择决策的实际案例研究进行了验证。案例研究的初步结果表明,该框架可实现与仅利用机器学习的方法相当的性能,同时还具有端到端可解释性和更熟悉性等额外优势。
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引用次数: 0
Supply chain competitiveness through agility and digital technology: A bibliometric analysis 通过敏捷性和数字技术提高供应链竞争力:文献计量分析
Pub Date : 2024-06-28 DOI: 10.1016/j.sca.2024.100073
Emmanuel Susitha , Amila Jayarathna , H.M.R.P Herath

Supply chain competitiveness and agility are matured areas in supply chain management. While there is an ongoing evolution in digital technology alongside supply chain competitiveness and agility, the literature appears to have limited bibliometric reviews on how digital technology impacts these aspects. This study examines supply chain competitiveness with bibliometric analysis, focusing on the critical elements of supply chain agility and the impact of rapidly advancing digital technologies. The study bridges the gap between management and technology disciplines. Employing the PRISMA methodology, 147 scholarly articles were meticulously selected and analysed, adopting a multifaceted analytical approach that combines bibliometric and descriptive analyses. This thorough literature synthesis reveals a profound and intricate connection between supply chain agility and digital technology, underscoring their joint significance in fostering competitive advantage within the dynamic business landscape. This investigation contributes to the existing body of knowledge by identifying seven distinct clusters, offering a detailed map of the current research landscape. This study charts a course for future academic inquiries into this critical area and provides valuable insights for practitioners. It underscores the importance of integrating agile supply chain practices and digital technologies to maintain and enhance competitive positioning in today’s fast-paced business environment.

供应链竞争力和灵活性是供应链管理的成熟领域。虽然数字技术与供应链竞争力和敏捷性一起不断发展,但文献中关于数字技术如何影响这些方面的文献计量学评论似乎有限。本研究通过文献计量分析研究供应链竞争力,重点关注供应链敏捷性的关键要素和快速发展的数字技术的影响。本研究填补了管理学科与技术学科之间的空白。采用 PRISMA 方法,对 147 篇学术论文进行了精心筛选和分析,并采用了文献计量分析和描述性分析相结合的多元分析方法。这一全面的文献综述揭示了供应链敏捷性与数字技术之间深刻而复杂的联系,强调了它们在动态商业环境中共同促进竞争优势的重要意义。本研究确定了七个不同的研究集群,提供了当前研究领域的详细地图,为现有知识体系做出了贡献。这项研究为今后这一关键领域的学术研究指明了方向,并为实践者提供了宝贵的见解。它强调了在当今快节奏的商业环境中,整合敏捷供应链实践和数字技术以保持和增强竞争定位的重要性。
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引用次数: 0
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Supply Chain Analytics
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