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Adverse events are a reality in health care, with particular interest in the surgical patient, so it is crucial that one knows its dimension, in order to avoid them whenever possible. The internalization of a culture of safety as a priority, by professionals, can contribute to the development of systems that lead to safer care. It can be reduced the occurrence of events and their negative impacts, especially during the hospitalization days and on the additional costs associated. Thus, we developed an exploratory study in a Local Health Unit, with the aim of understanding the culture of safety in surgical services for the year 2008, and if it was influenced by three dimensions: leadership, teamwork and communication. The obtained results show that the security culture is influenced by all of these three dimensions, observing that the existing culture on such services is at an intermediate level classified as acceptable.

The modulation of tourism time series was used in this work for forecast purposes. The Tourism Revenue and Total Overnights registered in the hotels of the North region of Portugal were used for the experimented models. Several feed-forward Artificial Neural Networks (ANN) models using different input features and number of hidden nodes were experimented to forecast the Tourism time series. Empirical results indicate that the Dedicated ANN models perform better than models with several outputs. Generally the usage of previous 12 values of the same time series is very important to a good quality forecast. For the prediction of Tourism Revenue the Foreign Overnights and GDP of contributing countries are relevant. This time series was predicted with an error of 4.7% and a Pearson correlation of 0.98. The forecast of Total Overnights had an error of 6.0% and Pearson correlation of 0.98. Domestic Overnights are more predictable than Foreign Overnights.

Existing studies explore the demand for cinema focusing only on a single country, aiming to assess the probability of a movie's success. From a cross-country perspective, the determinants of consumer demand are relatively unexplored. The film industry may be seen as offering two heterogeneous products falling into two experiential ranges, according to their artistic content (‘art house’ films), and to the intensity of their special effects (‘mainstream’ films). This research examines the extent to which the cross country demand for the two given types of films is associated with individual, industrial, and cultural–social–structural factors. Estimation results, based on logistic regressions for a sample of OCED countries, indicate that: (1) cinema tastes diverge into different patterns across countries; (2) larger marketing investments emerge as a strong predictor of the consumption of art house films; and (3) technological level plays a significant role in creating stratified consumption for art house films.

This paper contemplates the redefinition of the tourism planning and management concept based on sustainability, from the definition of planning within tourism, and the necessary components that serve to integrate the economic, social, and environmental dimensions.

The main novelty offered is the correlation stemming from the relationships between the components of the three dimensions and how they are interrelated, unable to consider the economic, social and of course environmental elements as isolated elements. The nexus, or essential component is the participation of the agents involved in the tourism process – not only the tourist-customer, but also the residents of the destination, both at an individual and collective level. Thus, it becomes necessary to create a model of collaboration in order to quantify, from a standpoint of sustainability, the progress reached among the agents present in the destination.

The aim of this study is to determine whether there is a significant difference between types of diversification and performance values comparing Turkey and Italy. Diversification strategy and organizational performance relationship seem to differ across the developed and developing countries under stable conditions. The research aimed to identify the effect of institutional diversification on organizational performance was carried out on the businesses in Turkey and Italy. The data of 418 business groups in Italy and 128 business groups in Turkey were analyzed. The data of 2007–2011 were used in the research. According to the results of the study, when organizational performance values are high for single businesses and unrelated diversification in Turkey, organizational performance is high for dominant businesses and related diversification in Italy. Accordingly, organizational performance is increased by environmental factors in Turkey and by internal factors in Italy.

Organizational innovation has always been considered as a powerful tool to sustain competitive advantage and to provide high value to customers. The purpose of this study is to empirically investigate the role of transformational leadership and knowledge management process on predicting product and process innovation. Data collected from 119 service firms located in Kingdom of Bahrain were used to test a conceptual model encompassing the linkages among transformational leadership, knowledge management process, product innovation, and process innovation. Results of hierarchical regression analyses showed that transformational leadership has direct influence over product and process innovation, and employees’ day-to-day involvement in the knowledge management process such as acquiring, transferring, and applying knowledge have positive associations with product and process innovation. Findings also revealed that knowledge transfer and application partially mediated the relationship between transformational leadership and product innovation; knowledge acquisition and application completely mediated the relationship between transformational leadership and process innovation.

If we think there is a significant number of legal offshore in the globalized world, then there is not even a global consensus about what “corruption” is. What is “illegal corruption” in a country may be legal in another country. Moreover, the great global corruption is above the law or above democratic States. And not all democratic States are “Rule of Law”. Therefore, the solution is global in time and space law, democratic, free and true law. While the human being does not reach a consensus of what “corruption” really is, the discussion will not go further than a caricature. Other problem about “corruption” is that it is very difficult to establish the imputation of crimes, including “corruption” (Portugal) on some “companies”, corporations. We have a juridical problem in the composition of the art. 11. of the Portuguese Penal Code.

The aim of this paper is to assess whether the importance of different characteristics of the overall hostel guests’ experience vary according to the age, gender and nationality of backpackers’. This research took a two-step approach, combining both qualitative and quantitative methods. An interview with a hostel manager and a content analysis of hostel booking websites were carried out in order to identify the main aspects that customers value in a hostel experience. Then, a survey was performed in order to gather data from hostel customers. Based on a sample of 313 hostel guests staying in Lisbon from December 2012 to February 2013, the results indicated an emerging diversity and increasing heterogeneity of backpackers’ preferences. Therefore, different marketing strategies should be developed for different market segments in this sector in order to delight backpackers.

In this article, we investigate how and why various municipalities in the Netherlands adopt personalized electronic services. More specifically, we analyze the channels of communication and persuasion that are being used in the diffusion process. In order to do this, we analyze a time series of personalization prevalence in more than four hundred municipalities in the years 2006 through 2010 with a quantitative ‘rate of diffusion’-model and conclude that diffusion of personalized e-government in the time frame 2006–2010 in the Netherlands can be explained both by municipalities mimicking each other (through horizontal channels of communication) as well as through initiatives from national authorities by means of benchmarking, legislation, and so forth (through vertical channels of persuasion). On the basis of these conclusions, new research directions in the field of e-government are indicated and discussed.

Contrasting between the Hofstede cultural dimensions and the philosophical constituents of Confucianism, this study discloses the idiosyncrasy and incongruence of the leadership and stakeholder management of Chinese corporate executive officers (CEOs) across mainland China, Hong Kong, and Taiwan. As supported by the dialogs from 54 pan-Chinese corporate leaders, such peculiarity is perceptible thanks to the practical variation in respective local culture in that mainland Chinese CEOs are more autocratic and power-lopsided, emphasizing Confucian loyalty and ritual/propriety; Hong Kongese CEOs are hierarchical but flexible, accentuating Confucian loyalty and integrity, and the leaders of Taiwan are alternatively modest and less patriarchal, avowing the importance of Confucian integrity, righteousness, and humaneness. For business practitioners around the world, a fundamental but thorough understanding of such cross-cultural managerial dissimilarity is crucial not only to enrich one's inter-personal and inter-corporate experience, but also to prosper mutual corporate relationships and business capacity.