Objectives
Standardized and valid assessment of the patient-centeredness of clinical care requires validated quality measures. Validated patient-reported measures of patient-centeredness exist, but provider-reported self-assessment measures are lacking. We aimed to fill this gap by developing a novel scale as part of Partners in Contraceptive Choice and Knowledge (PICCK), a statewide contraceptive access program in Massachusetts.
Study Design
We developed an initial pool of 82 candidate scale items through a review of existing measures of related constructs such as interpersonal bias, understanding of principles of Reproductive Justice (RJ), and best practices in counseling for health topics other than contraception. A panel of 8 experts (5 clinicians and 3 lay community members) rated the face validity of the candidate items using a modified Delphi method, reducing the pool to 57 items. The 57-item scale was fielded with a convenience sample of 103 contraceptive providers (clinicians, nurses, medical assistants, and health educators).
Results
We performed an exploratory factor analysis on 92 responses (11 responses dropped due to missing data). We utilized an oblique rotation to yield a 3-factor solution with a total of 25 items in three subscales measuring 1) patient-centered counseling behaviors, 2) cultural/structural competency for working with patients with diverse backgrounds, 3) agreement with principles of RJ. Internal consistency reliability of the scale was strong (Cronbach’s alpha>0.80).
Conclusions
The novel scale shows promise for future psychometric testing. Further development of this measure could yield a useful tool for quality assurance and impact evaluation of contraceptive access interventions.
扫码关注我们
求助内容:
应助结果提醒方式:
