R. Goodwin, SweeFen Goh, P. Mazzoleni, Vibha Sinha, Debdoot Mukherjee, Senthil Mani
The "Holy Grail" for a business consulting company is the ability to effectively reuse content (design documents, functional specifications, code, etc) created for prior projects on current and future projects. Reuse increases productivity and quality. However, despite multiple efforts, consulting companies still struggle to achieve effective reuse. From a business perspective, the primary challenge is in creating a solution that lowers the effort required to find, consume, and create reusable content. From a technical perspective, the main challenge is in building a repository that automates the process and serves the needs of both human consultants and model-based tools. In this paper we present an approach to achieving effective content reuse that has been successfully deployed in IBM's Global Business Service SAP and Oracle practices, achieving greater than 60% content reuse on similar project.
商业咨询公司的“圣杯”是能够在当前和未来的项目中有效地重用为先前项目创建的内容(设计文档、功能规范、代码等)。重用提高了生产率和质量。然而，尽管多方努力，咨询公司仍在努力实现有效的重用。从业务角度来看，主要的挑战是创建一个解决方案，降低查找、使用和创建可重用内容所需的工作量。从技术角度来看，主要的挑战是构建一个存储库，使流程自动化，并满足人工顾问和基于模型的工具的需求。在本文中，我们提出了一种实现有效内容重用的方法，这种方法已经成功地部署在IBM的Global Business Service SAP和Oracle实践中，在类似的项目中实现了超过60%的内容重用。
{"title":"Effective Content Reuse for Business Consulting Practices","authors":"R. Goodwin, SweeFen Goh, P. Mazzoleni, Vibha Sinha, Debdoot Mukherjee, Senthil Mani","doi":"10.1109/SRII.2012.82","DOIUrl":"https://doi.org/10.1109/SRII.2012.82","url":null,"abstract":"The \"Holy Grail\" for a business consulting company is the ability to effectively reuse content (design documents, functional specifications, code, etc) created for prior projects on current and future projects. Reuse increases productivity and quality. However, despite multiple efforts, consulting companies still struggle to achieve effective reuse. From a business perspective, the primary challenge is in creating a solution that lowers the effort required to find, consume, and create reusable content. From a technical perspective, the main challenge is in building a repository that automates the process and serves the needs of both human consultants and model-based tools. In this paper we present an approach to achieving effective content reuse that has been successfully deployed in IBM's Global Business Service SAP and Oracle practices, achieving greater than 60% content reuse on similar project.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126074488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Recent litigation has required the collection of electronic data evidence as well as paper document evidence. The collection process, called "eDiscovery," incurs long hours of searching for evidential files. To reduce the eDiscovery cost, it has been recently noticed that metadata-based search technologies play an important role. Although metadata, such as the name of author and the time and date of creation, usually contain useful information, it is unreliable because it can be overwritten by non-authorized personnel. In this paper, the risk of using metadata for eDiscovery is explained, and a metadata-management method for improving file-search efficiency is proposed. To reveal the risk of metadata, an experiment on connecting eDiscovery applications was performed. In the experiment, the files collected by one application were exported to the other application for reviewing them. The experiment shows that proper operations can create incorrect metadata. To correct the metadata, the proposed method extracts information from day-to-day operations and overwrites the metadata using that information. To evaluate the proposed method, metadata of files modified by 3 examinees were retrieved. Evaluation results show that the accuracy of metadata corrected by the proposed method is 100%, while the accuracy of that recorded by a conventional file system is only 60%. This result implies that the proposed method, using extracted information from day-to-day operations, is an important tool for assuring the files are provided as litigation evidence.
{"title":"Proposal and Evaluation of Metadata Management Method for eDiscovery","authors":"Yukihisa Fujita, K. Naono, Tomohiro Hanai","doi":"10.1109/SRII.2012.88","DOIUrl":"https://doi.org/10.1109/SRII.2012.88","url":null,"abstract":"Recent litigation has required the collection of electronic data evidence as well as paper document evidence. The collection process, called \"eDiscovery,\" incurs long hours of searching for evidential files. To reduce the eDiscovery cost, it has been recently noticed that metadata-based search technologies play an important role. Although metadata, such as the name of author and the time and date of creation, usually contain useful information, it is unreliable because it can be overwritten by non-authorized personnel. In this paper, the risk of using metadata for eDiscovery is explained, and a metadata-management method for improving file-search efficiency is proposed. To reveal the risk of metadata, an experiment on connecting eDiscovery applications was performed. In the experiment, the files collected by one application were exported to the other application for reviewing them. The experiment shows that proper operations can create incorrect metadata. To correct the metadata, the proposed method extracts information from day-to-day operations and overwrites the metadata using that information. To evaluate the proposed method, metadata of files modified by 3 examinees were retrieved. Evaluation results show that the accuracy of metadata corrected by the proposed method is 100%, while the accuracy of that recorded by a conventional file system is only 60%. This result implies that the proposed method, using extracted information from day-to-day operations, is an important tool for assuring the files are provided as litigation evidence.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132976850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Packaged enterprise systems (ES) have achieved strategic significance in enterprises as their backbone IT systems since late 80s of last century. They provide rich and standard functionality to support business running. However, the concern that packaged enterprise systems are not agile enough has been discussed for decades. This drawback becomes more and more critical because of the more and more fierce competition. Enterprises are embracing business process management technologies and tools as the solutions of pursuing agility. In recent years, collaboration between packaged enterprise systems with business process management suites (BPMS) becomes more and more important to achieve a balance between standardization and agility. Firstly this paper reviews the history of applying business process management principles, technologies and tools into enterprise system implementation. To achieve a lifecycle ES-BPMS collaboration, this paper proposes a three level solution model with some key considerations for applying the solution into practices. At last this paper lists some existing offerings of enterprise system and BPMS collaboration from major packaged enterprise system and BPMS vendors, also introduces our first attempt with IBM BPM and SAP Enterprise systems.
{"title":"Achieve Agile Enterprise System through Collaboration with BPMS","authors":"Qinhua Wang, Changrui Ren, F. Chen","doi":"10.1109/SRII.2012.61","DOIUrl":"https://doi.org/10.1109/SRII.2012.61","url":null,"abstract":"Packaged enterprise systems (ES) have achieved strategic significance in enterprises as their backbone IT systems since late 80s of last century. They provide rich and standard functionality to support business running. However, the concern that packaged enterprise systems are not agile enough has been discussed for decades. This drawback becomes more and more critical because of the more and more fierce competition. Enterprises are embracing business process management technologies and tools as the solutions of pursuing agility. In recent years, collaboration between packaged enterprise systems with business process management suites (BPMS) becomes more and more important to achieve a balance between standardization and agility. Firstly this paper reviews the history of applying business process management principles, technologies and tools into enterprise system implementation. To achieve a lifecycle ES-BPMS collaboration, this paper proposes a three level solution model with some key considerations for applying the solution into practices. At last this paper lists some existing offerings of enterprise system and BPMS collaboration from major packaged enterprise system and BPMS vendors, also introduces our first attempt with IBM BPM and SAP Enterprise systems.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"87 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121978662","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this paper cross border market surveillance activities are modeled as service systems which exist and interact in a service-oriented economy. Moreover, the market monitoring and surveillance activities are described as a user or customer-driven service value network. The paper expands the previously defined concepts and terminology by presenting a case study for a proposed cross-border detection engine. Details of its sub-systems and relationships between them are provided. In terms of the instantiation of the case as a service system, the case considers a configuration of value networks and value propositions in which the provider and the customer of the service are assumed to be the Regulator. Although the agents involved in this service configuration are namely the same entity, in reality it is possible to consider this a special case in which different departments or divisions within the regulating authority perform the detection and investigation of cases separately, thus representing different definitions of a costumer and a provider of market surveillance service activities.
{"title":"Cross-Border Challenges in Financial Markets Monitoring and Surveillance: A Case Study of Customer-Driven Service Value Networks","authors":"D. Diaz, B. Theodoulidis, Eliza Abioye","doi":"10.2139/ssrn.2187598","DOIUrl":"https://doi.org/10.2139/ssrn.2187598","url":null,"abstract":"In this paper cross border market surveillance activities are modeled as service systems which exist and interact in a service-oriented economy. Moreover, the market monitoring and surveillance activities are described as a user or customer-driven service value network. The paper expands the previously defined concepts and terminology by presenting a case study for a proposed cross-border detection engine. Details of its sub-systems and relationships between them are provided. In terms of the instantiation of the case as a service system, the case considers a configuration of value networks and value propositions in which the provider and the customer of the service are assumed to be the Regulator. Although the agents involved in this service configuration are namely the same entity, in reality it is possible to consider this a special case in which different departments or divisions within the regulating authority perform the detection and investigation of cases separately, thus representing different definitions of a costumer and a provider of market surveillance service activities.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"94 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114402718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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