In this article, we explore the role of information and knowledge in telecommunications from the viewpoint of Service-Dominant Logic (SDL). We build on previous work on telecommunications service system analysis by emphasizing value propositions related to information and knowledge provided by vendors, system integrators, and providers of professional services. We argue that the importance of information and knowledge in telecommunications is increasing, facilitated by technologies such as Service-oriented Architectures (SOA) and cognitive networks as well as methodologies such as model-driven service engineering. This development is reflected in the value offerings of the industry. We present a service dominant and information/knowledge centric concept analysis of value from the viewpoint of Communications Service Provider (CSP) and illustrate it by means of examples.
{"title":"Information and Knowledge in Telecommunications: A Service-Dominant View","authors":"V. Räisänen","doi":"10.1109/SRII.2012.32","DOIUrl":"https://doi.org/10.1109/SRII.2012.32","url":null,"abstract":"In this article, we explore the role of information and knowledge in telecommunications from the viewpoint of Service-Dominant Logic (SDL). We build on previous work on telecommunications service system analysis by emphasizing value propositions related to information and knowledge provided by vendors, system integrators, and providers of professional services. We argue that the importance of information and knowledge in telecommunications is increasing, facilitated by technologies such as Service-oriented Architectures (SOA) and cognitive networks as well as methodologies such as model-driven service engineering. This development is reflected in the value offerings of the industry. We present a service dominant and information/knowledge centric concept analysis of value from the viewpoint of Communications Service Provider (CSP) and illustrate it by means of examples.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122175158","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Christoph Augenstein, André Ludwig, Bogdan Franczyk
The logistics industry is characterized by a high level of collaboration between logistics customers and providers. In fact, sophisticated, knowledge-intense business models such as 4th party logistics providers that are responsible for planning, coordination, and monitoring entire supply chains across logistics companies can be observed. However, integrated approaches for engineering and management of fourth party logistics are rather in its infancy. The Logistics Engineering and Management platform is a service-oriented approach for the development and management of long and mid-term logistics contracts. It serves as a collaboration platform and integrates services from different logistics providers. In this paper a core feature of the platform is presented, a service repository as a single point of truth coping with the complexity of miscellaneous service descriptions and models. Central idea behind this repository is the integration of different specialized service models and the construction of a comprehensive model, which supports direct implementation of services as concrete logistics tasks. In this article we present preliminary results of the service repository's development and realization and an outlook for future research.
{"title":"Integration of Service Models - Preliminary Results for Consistent Logistics Service Management","authors":"Christoph Augenstein, André Ludwig, Bogdan Franczyk","doi":"10.1109/SRII.2012.22","DOIUrl":"https://doi.org/10.1109/SRII.2012.22","url":null,"abstract":"The logistics industry is characterized by a high level of collaboration between logistics customers and providers. In fact, sophisticated, knowledge-intense business models such as 4th party logistics providers that are responsible for planning, coordination, and monitoring entire supply chains across logistics companies can be observed. However, integrated approaches for engineering and management of fourth party logistics are rather in its infancy. The Logistics Engineering and Management platform is a service-oriented approach for the development and management of long and mid-term logistics contracts. It serves as a collaboration platform and integrates services from different logistics providers. In this paper a core feature of the platform is presented, a service repository as a single point of truth coping with the complexity of miscellaneous service descriptions and models. Central idea behind this repository is the integration of different specialized service models and the construction of a comprehensive model, which supports direct implementation of services as concrete logistics tasks. In this article we present preliminary results of the service repository's development and realization and an outlook for future research.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132855600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
User authentication is one of the most popular techniques used in access control systems. It provides with trustful confirmation about the identity of a person when she attempts to use a service. It ensures that a user is who she claims to be verifying by that she is allowed to use a certain service. Different governments and agencies have attempted to create a universal authentication device to allow easy access to e-government services and potentially to any corporative service. Authentication contributes to the unequivocal identification of the user. In this research, we focus on the Spanish electronic identification card (also known as DNIe). In our research we focus on authentication through the DNIe because it provides with two levels of security. Authenticating with the DNIe implies having the electronic identification card (eID card) and knowing the card holder's verification password. We implement a methodology that integrates DNIe authentication in any application through a service library component seamlessly. This authentication methodology takes advantage of all the DNIe capabilities and includes the following steps: connection to the eID card, load of user certificates, generation of a verification challenge, signing and verification of this challenge by using cryptographic techniques, and finally, accepting or rejecting user identification. In order to validate this methodology, we integrate our seamless authentication library in a Voice over IP application. Currently, this methodology is being used in call-centres that need to unequivocally validate the identity of the operators in each call and operation they perform.
用户身份验证是访问控制系统中最常用的技术之一。当一个人试图使用一项服务时，它提供了关于其身份的可信确认。它确保用户是她声称要验证的人，她被允许使用某个服务。不同的政府和机构试图创建一种通用的身份验证设备，以便方便地访问电子政务服务和潜在的任何公司服务。身份验证有助于明确地识别用户。在本研究中，我们将重点放在西班牙电子身份证(也称为DNIe)上。在我们的研究中，我们主要关注通过DNIe进行身份验证，因为它提供了两个级别的安全性。使用DNIe进行身份验证意味着拥有电子身份证(eID卡)并知道持卡人的验证密码。我们实现了一种方法，通过服务库组件无缝地将DNIe身份验证集成到任何应用程序中。这种身份验证方法利用了所有DNIe功能，包括以下步骤:连接到eID卡、加载用户证书、生成验证挑战、使用加密技术对该挑战进行签名和验证，最后接受或拒绝用户标识。为了验证这种方法，我们将无缝身份验证库集成到Voice over IP应用程序中。目前，这种方法正在呼叫中心使用，这些呼叫中心需要在每次呼叫和他们执行的操作中明确验证操作员的身份。
{"title":"Service Authentication via Electronic Identification Cards: VoIP Service Authentication through the DNIe","authors":"Igor Ruiz-Agundez, P. G. Bringas","doi":"10.1109/SRII.2012.73","DOIUrl":"https://doi.org/10.1109/SRII.2012.73","url":null,"abstract":"User authentication is one of the most popular techniques used in access control systems. It provides with trustful confirmation about the identity of a person when she attempts to use a service. It ensures that a user is who she claims to be verifying by that she is allowed to use a certain service. Different governments and agencies have attempted to create a universal authentication device to allow easy access to e-government services and potentially to any corporative service. Authentication contributes to the unequivocal identification of the user. In this research, we focus on the Spanish electronic identification card (also known as DNIe). In our research we focus on authentication through the DNIe because it provides with two levels of security. Authenticating with the DNIe implies having the electronic identification card (eID card) and knowing the card holder's verification password. We implement a methodology that integrates DNIe authentication in any application through a service library component seamlessly. This authentication methodology takes advantage of all the DNIe capabilities and includes the following steps: connection to the eID card, load of user certificates, generation of a verification challenge, signing and verification of this challenge by using cryptographic techniques, and finally, accepting or rejecting user identification. In order to validate this methodology, we integrate our seamless authentication library in a Voice over IP application. Currently, this methodology is being used in call-centres that need to unequivocally validate the identity of the operators in each call and operation they perform.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133320473","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In the area of Application Management Services (AMS), good resource planning, efficient workload assignment, and effective skill planning are critical to success. Meeting these objectives would require systematic and repeatable approaches for determining the best way of forming resource pools, assigning the right service requests to the right people, and identifying who to train for what skills under a constrained budget. In this paper, we present a methodology developed for the Global Business Services (GBS) organization of IBM to help achieve the above goals. Specifically, given a collection of service request records, we propose to group service requests that require similar problem-solving skills, into a single cluster using a statistical clustering technique. Such clusters are then associated with service consultants along with their respective service handling experiences and confidence levels. Using real GBS account data, we conducted a queuing-based simulation which has shown that, by applying the resource sharing plan recommended by our clustering analysis, we are able to achieve an average 40% resource reduction for both within- and across-geography situations, while maintaining the same Service-Level Agreements (SLA) with the customer.
{"title":"Improving Application Management Services through Optimal Clustering of Service Requests","authors":"Ying Li, K. Katircioglu","doi":"10.1109/SRII.2012.100","DOIUrl":"https://doi.org/10.1109/SRII.2012.100","url":null,"abstract":"In the area of Application Management Services (AMS), good resource planning, efficient workload assignment, and effective skill planning are critical to success. Meeting these objectives would require systematic and repeatable approaches for determining the best way of forming resource pools, assigning the right service requests to the right people, and identifying who to train for what skills under a constrained budget. In this paper, we present a methodology developed for the Global Business Services (GBS) organization of IBM to help achieve the above goals. Specifically, given a collection of service request records, we propose to group service requests that require similar problem-solving skills, into a single cluster using a statistical clustering technique. Such clusters are then associated with service consultants along with their respective service handling experiences and confidence levels. Using real GBS account data, we conducted a queuing-based simulation which has shown that, by applying the resource sharing plan recommended by our clustering analysis, we are able to achieve an average 40% resource reduction for both within- and across-geography situations, while maintaining the same Service-Level Agreements (SLA) with the customer.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"125 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132152539","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Achieving and retaining leadership in today's consumer industry requires the consistent renewal of not only products but also their presentation and all customer focused services. This work introduces a scientific concept for designing highly valuable IT based service solutions. A combination of different fields of research, including psychology, design and information science, forms the basis for user centered design of fascinating e-services. Especially the application of new technologies in either existing or completely new services is investigated. Based on customer observations and interviews a prototype of an interactive shopping window for the fashion industry is created. The concept addresses adolescents, blurring the boundaries between the real and the virtual world.
{"title":"User Centered Design of Innovative E-Service Solutions - A Scientific Approach to User Fascination","authors":"Christian Zagel, F. Bodendorf","doi":"10.1109/SRII.2012.117","DOIUrl":"https://doi.org/10.1109/SRII.2012.117","url":null,"abstract":"Achieving and retaining leadership in today's consumer industry requires the consistent renewal of not only products but also their presentation and all customer focused services. This work introduces a scientific concept for designing highly valuable IT based service solutions. A combination of different fields of research, including psychology, design and information science, forms the basis for user centered design of fascinating e-services. Especially the application of new technologies in either existing or completely new services is investigated. Based on customer observations and interviews a prototype of an interactive shopping window for the fashion industry is created. The concept addresses adolescents, blurring the boundaries between the real and the virtual world.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131885282","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lior Limonad, David Boaz, R. Hull, R. Vaculín, F. Heath
Business artifacts provide an approach to Business Process Management that combines data and process in a holistic way. Previous research introduced artifact-centric Interoperation Hubs (I-Hubs) as a data-centric alternative to conventional service orchestration for enabling the cooperative interaction of multiple organizations with shared business objectives. The current paper extends this vision by describing an approach for implementing I-Hubs that supports rich access control mechanisms. This reflects the data-process duality of business artifacts, the approach borrows from access control disciplines for both data and process. The paper describes how the approach is being applied in connection with two models for artifact lifecycles, a procedural one based on finite state machines and a declarative one based on guards, stages, and milestones.
{"title":"A Generic Business Artifacts Based Authorization Framework for Cross-Enterprise Collaboration","authors":"Lior Limonad, David Boaz, R. Hull, R. Vaculín, F. Heath","doi":"10.1109/SRII.2012.19","DOIUrl":"https://doi.org/10.1109/SRII.2012.19","url":null,"abstract":"Business artifacts provide an approach to Business Process Management that combines data and process in a holistic way. Previous research introduced artifact-centric Interoperation Hubs (I-Hubs) as a data-centric alternative to conventional service orchestration for enabling the cooperative interaction of multiple organizations with shared business objectives. The current paper extends this vision by describing an approach for implementing I-Hubs that supports rich access control mechanisms. This reflects the data-process duality of business artifacts, the approach borrows from access control disciplines for both data and process. The paper describes how the approach is being applied in connection with two models for artifact lifecycles, a procedural one based on finite state machines and a declarative one based on guards, stages, and milestones.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129351519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
L. Kovavisaruch, Virach Sornlertlamvanich, P. Kamolvej, N. Iamrahong, G. Prommoon
This paper is a conceptual presentation of a standardized museum database capable of exchanging information across various museum exhibitions in different countries. The design is a result of a study conducted on the database for cultural and artistic museum collections from multiple agencies. The study proposes a standardized database containing a collection of common, required information among museums, as well as additional related information. Implementation of the conceptual database design is expected to ensure important information is not lost during data exchange, allow remote database searches from one museum to another, and enable the exchange of cultural and artistic information internationally between countries that employ the same standard.
{"title":"Interexchange Museum Database via Web Service","authors":"L. Kovavisaruch, Virach Sornlertlamvanich, P. Kamolvej, N. Iamrahong, G. Prommoon","doi":"10.1109/SRII.2012.75","DOIUrl":"https://doi.org/10.1109/SRII.2012.75","url":null,"abstract":"This paper is a conceptual presentation of a standardized museum database capable of exchanging information across various museum exhibitions in different countries. The design is a result of a study conducted on the database for cultural and artistic museum collections from multiple agencies. The study proposes a standardized database containing a collection of common, required information among museums, as well as additional related information. Implementation of the conceptual database design is expected to ensure important information is not lost during data exchange, allow remote database searches from one museum to another, and enable the exchange of cultural and artistic information internationally between countries that employ the same standard.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123978118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The meaning of service productivity for enterprises now is about to reach a level of significance comparable to formerly purely product-related methods such as Lean Management. Between products and services, conceptual differences can be distinguished. This becomes apparent in the example of the determinant immateriality, a unique feature of services. Despite the different specific classification criteria, a certain similarity especially in the importance of processes for productivity concepts can be noticed in the case of both, service- and product-related approaches. The central research question thus substantiates the needs for an appropriate, service-centered approach that covers solutions for the (emerging) following set of problems: "How can process specific assumptions be integrated in a holistic productivity concept that allows controlling the service provisioning productivity? How to handle complexity aspects that are caused by information as well as communication flows due to the integration of the external factor?" Our concept model provides a solution proposal concerning this complex correlation between KPI-based productivity monitoring, process management and resource allocation. Integrating the experiences from both scientific and industry partners we present variable perspectives that are surveyed by empirical scientific studies as well as practical experiences from prototype implementations. Particular branch-related conditions and problem circumstances are shown by a real world scenario of a solution provider that offers products and services. On the occasion, the relevance of a specific variation of the up to now mainly production oriented process-modeling instrument Value Stream Mapping for service business processes settings is being investigated and interconnected with management aspects of a KPI centered productivity system. Consequently the main purpose of the analysis will lead to a requirement specification of implementation parameters for an overall KPI driven service process management concept.
{"title":"Quality and Service Management: Processes for Improving the Productivity of Service Provisioning","authors":"Andrea Rossner, Florian Kicherer, R. Nagele","doi":"10.1109/SRII.2012.86","DOIUrl":"https://doi.org/10.1109/SRII.2012.86","url":null,"abstract":"The meaning of service productivity for enterprises now is about to reach a level of significance comparable to formerly purely product-related methods such as Lean Management. Between products and services, conceptual differences can be distinguished. This becomes apparent in the example of the determinant immateriality, a unique feature of services. Despite the different specific classification criteria, a certain similarity especially in the importance of processes for productivity concepts can be noticed in the case of both, service- and product-related approaches. The central research question thus substantiates the needs for an appropriate, service-centered approach that covers solutions for the (emerging) following set of problems: \"How can process specific assumptions be integrated in a holistic productivity concept that allows controlling the service provisioning productivity? How to handle complexity aspects that are caused by information as well as communication flows due to the integration of the external factor?\" Our concept model provides a solution proposal concerning this complex correlation between KPI-based productivity monitoring, process management and resource allocation. Integrating the experiences from both scientific and industry partners we present variable perspectives that are surveyed by empirical scientific studies as well as practical experiences from prototype implementations. Particular branch-related conditions and problem circumstances are shown by a real world scenario of a solution provider that offers products and services. On the occasion, the relevance of a specific variation of the up to now mainly production oriented process-modeling instrument Value Stream Mapping for service business processes settings is being investigated and interconnected with management aspects of a KPI centered productivity system. Consequently the main purpose of the analysis will lead to a requirement specification of implementation parameters for an overall KPI driven service process management concept.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129584910","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Due to fierce competition in the global market, enterprises create new products under international brand alliances to enhance competitive advantages of their original domestic brands and trigger cross-border cooperative mechanism. Many studies have focused on the antecedents of brand alliance evaluations. Simonin and Ruth [1] proposed conceptual and structural model (CSM) with country of origin fit (COO) added to examine the cross-border brand alliance as they affect consumers' brand attitudes. However, in-depth exploration of whether the different research results are caused by different angles and experimental designs in adopting the CSM is still worth performing. This research therefore intends to empirically clarify the impact of cross-border brand alliance on consumers' brand attitudes towards smartphones and their operating systems based on CSM. Based on the data collected from 100 questionnaire respondents, a series of analyses for reliability, validity, and a multiple regression was conducted. All hypotheses, except for two in the model for this study, were sustained. This research contributes to empirical validation of the full CSM for international brand alliance, thereby help enterprises, adopt appropriate brand strategies and achieve real benefits of international brand alliance.
{"title":"The Influence of Cross-Border Brand Alliance on Attitude of Consumers: A Conceptual and Structural Model Perspective","authors":"Y. Tao, Lisa Y. Chen, K. Dai","doi":"10.1109/SRII.2012.109","DOIUrl":"https://doi.org/10.1109/SRII.2012.109","url":null,"abstract":"Due to fierce competition in the global market, enterprises create new products under international brand alliances to enhance competitive advantages of their original domestic brands and trigger cross-border cooperative mechanism. Many studies have focused on the antecedents of brand alliance evaluations. Simonin and Ruth [1] proposed conceptual and structural model (CSM) with country of origin fit (COO) added to examine the cross-border brand alliance as they affect consumers' brand attitudes. However, in-depth exploration of whether the different research results are caused by different angles and experimental designs in adopting the CSM is still worth performing. This research therefore intends to empirically clarify the impact of cross-border brand alliance on consumers' brand attitudes towards smartphones and their operating systems based on CSM. Based on the data collected from 100 questionnaire respondents, a series of analyses for reliability, validity, and a multiple regression was conducted. All hypotheses, except for two in the model for this study, were sustained. This research contributes to empirical validation of the full CSM for international brand alliance, thereby help enterprises, adopt appropriate brand strategies and achieve real benefits of international brand alliance.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"770 Pt B 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123056559","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
K. Dhanapal, Sivasubramaniyan Sankaran, A. Somasundara, S. Paul
Due to the significant growth in the number of mobile applications that is being developed, there is a need for a mobile application testing platform that is capable of emulating various field conditions. At the same time, it should remain cost effective. One of the key requirements of such a test platform is that the testing environment should be as close to deployment scenario as possible i.e. application should be tested in actual mobile device, and also it should have the capability to repeat test conditions. We propose a testbed which is agnostic to application and its mobile host, and has the flexibility to control key wireless network parameters. The testbed has the ability to subject the application to various network conditions arising out of user mobility and emulate varying channel conditions. The testbed is cost effective as it is built from off the shelf components and can be ported to any radio technology (WLAN, WiMax or 3G) with minimal effort.
{"title":"WindTunnel: A Tool for Network Impact Testing of Mobile Applications","authors":"K. Dhanapal, Sivasubramaniyan Sankaran, A. Somasundara, S. Paul","doi":"10.1109/SRII.2012.15","DOIUrl":"https://doi.org/10.1109/SRII.2012.15","url":null,"abstract":"Due to the significant growth in the number of mobile applications that is being developed, there is a need for a mobile application testing platform that is capable of emulating various field conditions. At the same time, it should remain cost effective. One of the key requirements of such a test platform is that the testing environment should be as close to deployment scenario as possible i.e. application should be tested in actual mobile device, and also it should have the capability to repeat test conditions. We propose a testbed which is agnostic to application and its mobile host, and has the flexibility to control key wireless network parameters. The testbed has the ability to subject the application to various network conditions arising out of user mobility and emulate varying channel conditions. The testbed is cost effective as it is built from off the shelf components and can be ported to any radio technology (WLAN, WiMax or 3G) with minimal effort.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123098875","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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