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Urgent Care Centre Eligible Presentations in a Remote Emergency Department 紧急护理中心在偏远急诊科的合格介绍
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-09-09 DOI: 10.1111/1742-6723.70135
Jack Johnstone, Chris Perry, Ellice Rigby, Lisa Capps, Richard Johnson

Objective

This study aimed to identify presentations to the Alice Springs Emergency Department that could be managed in an Urgent Care Centre (UCC).

Methods

We reviewed 1 year of ED presentation data at Alice Springs Hospital (ASH) from August 2022 to August 2023 and used a sequence of exclusion criteria to identify patients most likely to be eligible for UCC management.

Results

Our model indicated that 35.0% of ED presentations at ASH during this period could have been managed in a UCC. Only 41.5% of these presentations (14.5% of total presentations) occurred during UCC operating hours.

Conclusions

According to this model, a significant proportion of ED presentations could potentially be managed in a UCC, although a large proportion of these occurred outside of UCC opening hours. The impact of the introduction of a UCC into a remote community on ED presentations, patient experience, patient outcomes and the broader system requires further study.

目的:本研究旨在确定爱丽斯泉急诊科可以在紧急护理中心(UCC)管理的报告。方法:我们回顾了Alice Springs医院(ASH)从2022年8月至2023年8月1年的ED表现数据,并使用一系列排除标准来确定最有可能符合UCC治疗条件的患者。结果我们的模型显示,在此期间,35.0%的ASH ED表现可以在UCC中得到控制。只有41.5%的报告(14.5%的报告)发生在UCC的工作时间。根据该模型,很大比例的ED演示可以在UCC中进行管理,尽管其中很大一部分发生在UCC开放时间之外。在偏远社区引入UCC对急诊科表现、患者体验、患者结果和更广泛的系统的影响需要进一步研究。
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引用次数: 0
The ‘Second Shift’ in Emergency Medicine: Strengths and Barriers of the Gendered Double Burden 急诊医学的“第二次转变”:性别双重负担的优势和障碍
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-09-08 DOI: 10.1111/1742-6723.70133
Jennifer Jamieson, Zoe Ling, Krupa Mehta, Jocelyn Howell

The ‘double burden’ (or ‘second shift’) describes the workload of people in paid employment who are also responsible for unpaid domestic work. Globally, most of this work is shouldered by women and is often undervalued. For women working in Emergency Medicine, the double burden is likely to have impacts on career progression and leadership opportunities, as well as present challenges around competing demands of a rotating roster and domestic labour. With a higher and earlier attrition rate from emergency medicine, the loss of female clinicians has enormous implications for the EM workforce. The double burden has often been viewed as a challenge and a barrier to women; however, employing a strengths-based lens reveals that the experience of the double burden may lead to more empathetic and inclusive leadership models with greater innovation and gender equity within emergency department teams.

“双重负担”(或“第二班”)描述的是从事有偿工作的人同时承担无偿家务的工作量。在全球范围内,这些工作大多由妇女承担,往往被低估。对于从事急诊医学工作的妇女来说,这种双重负担可能会影响她们的职业发展和领导机会,以及目前在轮岗和家务劳动的竞争需求方面所面临的挑战。由于急诊医学人员的流失率更高、更早,女性临床医生的流失对急诊医疗人员有着巨大的影响。这种双重负担往往被视为对妇女的挑战和障碍;然而,采用基于优势的视角表明,双重负担的经验可能会导致在急诊科团队中更具同情心和包容性的领导模式,具有更大的创新和性别平等。
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引用次数: 0
The Viscoelastic Haemostatic Assay Landscape in Queensland, Australia: An Analysis of Use, Indications and Integration 澳大利亚昆士兰州的粘弹性止血试验景观:使用、适应症和整合分析
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-09-08 DOI: 10.1111/1742-6723.70131
Akmez Latona, Samantha Lennard, Mark Rane, James Winearls, Biswadev Mitra

Background

Viscoelastic haemostatic assays (VHAs) guide transfusion decisions in bleeding patients. We assessed testing volumes, clinical indications and patient characteristics in a statewide population in Australia.

Methods

This retrospective study included all patients who underwent rotational thromboelastometry (ROTEM) or thromboelastography (TEG) across Queensland Health hospitals (1 January 2019 to 15 April 2025), using data from AUSLAB, the statewide laboratory information system and surveyed all hospitals for VHA device availability.

Result

Of 39 VHA devices, 31 were transmitting to AUSLAB, with 43,220 tests performed in 21,178 patients, during 18,389 admissions and 6418 ED presentations; 92.0% were ROTEM (n = 39,776) and 8.0% TEG (n = 3444). Most tests occurred during inpatient care (n = 35,527, 82.2%) versus ED (n = 7693, 17.8%). Indications included trauma (n = 23,875, 55.2%), non-variceal gastrointestinal bleeding (n = 4238, 9.8%), obstetrics (n = 3307, 7.7%) and chronic liver disease (CLD) (n = 3853, 8.9%), including 1097 (2.5%) with variceal bleeding.

Emergency department (ED) use increased overall (IRR 1.14; 95% CI 1.12–1.15), including trauma (IRR 1.15), CLD (1.16), variceal bleeding (1.12) and non-variceal bleeding (1.12) (all p < 0.001); obstetric use in ED did not change significantly (IRR 0.93; 95% CI 0.86–1.00). Inpatient use also increased (IRR 1.21; 95% CI 1.21–1.22), including trauma (IRR 1.22), CLD (1.16), variceal (1.10), non-variceal bleeding (1.17) and obstetrics (1.07) (all p < 0.001).

Conclusion

VHA use increased in both ED and inpatient settings, with prominent use in trauma and CLD. The results indicate growing recognition by clinicians of VHA's value in guiding haemorrhage management. The need for a consistent, evidence-based approach to testing and interpretation of results is paramount.

背景:粘弹性止血试验(VHAs)指导出血患者的输血决策。我们评估了澳大利亚全州人口的检测量、临床适应症和患者特征。方法本回顾性研究纳入了昆士兰州卫生医院(2019年1月1日至2025年4月15日)所有接受旋转血栓弹性测量(ROTEM)或血栓弹性成像(TEG)的患者,使用了AUSLAB(全州实验室信息系统)的数据,并调查了所有医院的VHA设备可用性。在39个VHA装置中,31个传输到AUSLAB,在18,389例入院和6418例ED中,在21,178例患者中进行了43,220次检测;92.0%为ROTEM (n = 39776), 8.0%为TEG (n = 3444)。大多数检测发生在住院期间(n = 35,527, 82.2%),而ED期间(n = 7693, 17.8%)。适应症包括创伤(n = 23,875例,占55.2%)、非静脉曲张消化道出血(n = 4238例,占9.8%)、产科(n = 3307例,占7.7%)和慢性肝病(CLD) (n = 3853例,占8.9%),其中静脉曲张出血1097例(2.5%)。急诊科(ED)的使用总体上增加(IRR 1.14; 95% CI 1.12 - 1.15),包括创伤(IRR 1.15)、CLD(1.16)、静脉曲张出血(1.12)和非静脉曲张出血(1.12)(均p <; 0.001);产科在急诊科的使用没有显著变化(IRR 0.93; 95% CI 0.86-1.00)。住院患者的使用也增加(IRR 1.21; 95% CI 1.21 - 1.22),包括创伤(IRR 1.22)、CLD(1.16)、静脉曲张(1.10)、非静脉曲张出血(1.17)和产科(1.07)(均p <; 0.001)。结论VHA在急诊科和住院部的使用均有增加,其中创伤和CLD的使用最为突出。结果表明,越来越多的临床医生认识到VHA在指导出血管理的价值。至关重要的是,需要采取一致的、以证据为基础的方法来检验和解释结果。
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引用次数: 0
The Impact of Interim Care Plans for Direct Inpatient Admissions on Emergency Department Length of Stay: A Retrospective Single-Site Matched-Cohort Study 直接住院病人的临时护理计划对急诊科住院时间的影响:一项回顾性单点匹配队列研究
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-09-04 DOI: 10.1111/1742-6723.70132
Henry Tsao, Adam Cureton, Rory Thompson, Claire Merry, Dale Ramdath, Sanjaya Herath, Philip Jones, Edward Pink, John Sutherland

Objective

Investigate the effect of interim care plans (ICP) for direct inpatient general medical and cardiology admissions on Emergency Department (ED) length of stay (LOS), and whether ICP were associated with adverse patient outcomes.

Methods

This was a single-site retrospective study across 12 months in 2023, where ICP was implemented from 1st January. Adults presenting to ED and admitted under general medicine or cardiology, but not requiring high dependency unit care, were included. Patients admitted under ICP (ICP group) were matched to those admitted without ICP (NO-ICP group) via variable ratio up to 1:4 (ICP:NO-ICP) based on age (±10 years), sex, date of presentation (±7 days) and presentation time (day, evening or night). Patients in the NO-ICP group were excluded if vital signs at the time of triage or referral did not fulfil the ICP criteria. The primary outcome was ED LOS, with secondary outcomes including time to inpatient referral, time to bed booking, hospital LOS, and Medical Emergency Team (MET) calls within 24 h after referral.

Results

ICP facilitated admissions were associated with shorter ED LOS compared with admissions without ICP (ICP 535.16 [342.28–728.03] min (median [interquartile range]); NO-ICP 995.00 [642.49–1347.51] min, p < 0.001). However, there was no difference in total hospital LOS (p = 0.28) or rate of adverse events between ICP and NO-ICP groups (Odds ratio 0.73; 95% confidence interval 0.24–2.21).

Conclusion

This single-site study suggests that the ICP model of care for direct inpatient admissions was associated with reduced ED LOS, without increasing adverse outcomes for patients.

目的探讨普通内科和心内科直接住院患者的临时护理计划(ICP)对急诊科(ED)住院时间(LOS)的影响,以及ICP是否与患者不良预后相关。方法:本研究为单点回顾性研究,于2023年1月1日起实施ICP。在普通内科或心脏病科就诊,但不需要高依赖单元护理的成年人也包括在内。根据年龄(±10岁)、性别、就诊日期(±7天)和就诊时间(白天、晚上或晚上),以1:4 (ICP:NO-ICP)的可变比例对有ICP患者(ICP组)和无ICP患者进行匹配。如果在分诊或转诊时生命体征不符合ICP标准,则排除无ICP组患者。主要终点是急诊科的住院时间,次要终点包括转诊住院时间、预约床位时间、医院住院时间和转诊后24小时内医疗急救小组(MET)的电话。结果:与非ICP患者相比,ICP促进患者入院时ED LOS较短(ICP 535.16 [342.28-728.03] min(中位数[四分位数间距]);NO-ICP 995.00 [642.49-1347.51] min, p < 0.001)。然而,在医院总LOS (p = 0.28)和不良事件发生率方面,ICP组和no -ICP组没有差异(优势比0.73;95%可信区间0.24-2.21)。结论:这项单点研究表明,直接住院患者的ICP治疗模式与降低ED LOS有关,而不会增加患者的不良后果。
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引用次数: 0
Did Not Wait Patients: Low-Risk for Admission and Deterioration 未等待患者:入院和恶化的风险低
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-09-04 DOI: 10.1111/1742-6723.70134
Daniel Stewart, Miles Greenberg, Simon Heppell, Jonathan Storrar

Objective

To determine the proportion of patients who are admitted to hospital following a ‘did not wait’ (DNW) encounter that are related to the initial episode of care, and to assess the frequency of clinical deterioration in this cohort.

Methods

A retrospective observational study conducted at Dubbo Health Service in Western New South Wales, Australia, using patient-level data from 29 May to 1 October 2023. Patients with a DNW episode recorded anywhere within the Western NSW Local Health District who subsequently presented to Dubbo Emergency Department (ED) and were admitted within 28 days were included. Clinical records were reviewed to determine if the admission was related to the original DNW episode and whether clinical deterioration had occurred.

Results

Out of 14,247 ED presentations, 1123 (7.4%) were classified as DNW. 315 patients re-presented to Dubbo ED within 28-days of a DNW episode of care and 32 were admitted to hospital. 26 of these admissions were related to the initial DNW episode, and 5 patients with admissions related to the initial DNW episode showed evidence of clinical deterioration (0.4% of the DNW cohort).

Conclusions

The majority of DNW episodes did not result in clinical deterioration or related hospital admission. These findings support existing evidence that challenges the assumption of high risk among DNW patients and suggest that health systems should re-evaluate performance metrics and resource investments focused on reducing DNW episodes of care.

目的确定与初始治疗相关的“未等待”(DNW)遭遇后入院的患者比例,并评估该队列中临床恶化的频率。方法采用2023年5月29日至10月1日在澳大利亚新南威尔士州西部达博卫生服务中心开展的回顾性观察研究。在新南威尔士州西部地方卫生区的任何地方记录的DNW发作患者随后到Dubbo急诊科(ED)就诊并在28天内入院。回顾临床记录,以确定入院是否与最初的DNW发作有关,以及是否发生了临床恶化。结果14247例ED中,1123例(7.4%)为DNW。315名患者在DNW发作后28天内再次出现在Dubbo急诊科,32名患者住院。其中26例入院与初始DNW发作相关,5例入院与初始DNW发作相关的患者表现出临床恶化的证据(占DNW队列的0.4%)。结论大多数DNW发作未导致临床恶化或住院。这些发现支持了现有证据,挑战了DNW患者高风险的假设,并建议卫生系统应重新评估绩效指标和资源投资,重点是减少DNW的护理次数。
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引用次数: 0
Food as a Component of Patient-Centred Care in Emergency Departments: Preliminary Findings 食物作为急诊科以病人为中心的护理的一个组成部分:初步发现
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-09-01 DOI: 10.1111/1742-6723.70126
Vicki Barrington, Vanessa Carter, Andrew Tagg, Danielle Hitch

Objective

To explore the role of food in patient-centred care for culturally diverse communities within Emergency Departments (ED).

Methods

The ‘Not Just a Meal’ project conducted four focus groups with 28 Culturally and Linguistically Diverse (CALD) participants, examining ED food experiences and preferences.

Results

ED food was perceived as cold, unappealing, and culturally inappropriate, heightening vulnerability and leaving dietary needs unmet for patients and carers.

Conclusions

ED food provision must improve to enhance care equity and outcomes. Practice innovation, policy reform, and multi-site studies are needed to scale these preliminary findings.

目的探讨食物在急诊科(ED)多元文化社区以病人为中心的护理中的作用。方法“不仅仅是一顿饭”项目对28名文化和语言多样性(CALD)参与者进行了四个焦点小组的研究,研究了ED的食物体验和偏好。结果ED食物被认为是冷的、没有吸引力的、文化上不合适的,增加了患者的脆弱性,使患者和护理人员的饮食需求得不到满足。结论:必须改善ED食品供应,以提高护理公平性和效果。实践创新、政策改革和多地点研究需要扩大这些初步发现的规模。
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引用次数: 0
Health Services and Economic Impacts of the Limit of Detection in Emergency Department (LEGEND) Rule-Out Strategy in Australian Emergency Departments: A Stepped-Wedge Cluster Randomised Trial 澳大利亚急诊科的排除策略:一项楔步聚类随机试验:急诊科检测极限的健康服务和经济影响
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-09-01 DOI: 10.1111/1742-6723.70129
Olivia Dobson, Louise Cullen, William Parsonage, Laura Stephensen, David Brain, Steven Mcphail, Emma Hall, Niranjan Gaikwad, Siegfried Perez, Katrina Starmer, Gregory Starmer, Jaimi Greenslade, the LEGEND investigators

Objective

This study aimed to describe healthcare utilisation and costs associated with the assessment of suspected acute coronary syndrome (ACS) under standard care and to compare these outcomes with the Limit of Detection in Emergency Department (LEGEND) strategy, an accelerated diagnostic pathway identifying low-risk patients using a single highly sensitive troponin (hs-cTnI).

Method

A stepped-wedge cluster randomised trial was conducted in four Queensland hospitals. Each transitioned from standard care (2016 ACS guidelines) to the LEGEND intervention at randomised intervals. Data were collected for index presentations and 6-month outcomes.

Results

Data were collected from 5347 patients in the standard care phase and 4597 in the LEGEND intervention phase. The intervention reduced mean ED length of stay (−72.0 min, 95% CI: −85.0 to −59.0 min) and inpatient admissions (−2.3%, 95% CI: −4.2% to −0.4%). For low-risk patients, the intervention further reduced ED length of stay (−97.0 min, 95% CI: −120.5 min to −73.5) and inpatient admissions (−4.2%, 95% CI: −6.9 to −1.6%). Exercise stress testing (EST) utilisation decreased by 3.6% (95% CI: 2.3%–4.9%) overall and 7.7% (95% CI: 5.0%–10.4%) among low-risk patients during the intervention phase. Total costs decreased from $6849 to $5794 per patient overall, saving $1055 per patient and from $2847 to $2129 per low-risk patient, saving $718 per patient.

Conclusions

The LEGEND strategy demonstrated reduced resource utilisation and costs compared to guideline-based ACS assessment, particularly for low-risk patients. Widespread adoption could improve the efficiency and cost-effectiveness of ACS assessment in the healthcare system.

本研究旨在描述标准护理下疑似急性冠脉综合征(ACS)评估相关的医疗保健利用和成本,并将这些结果与急诊科检测限(LEGEND)策略进行比较,LEGEND是一种使用单一高敏感肌钙蛋白(hs-cTnI)识别低风险患者的加速诊断途径。方法在昆士兰州4所医院采用楔形聚类随机试验。按随机间隔从标准治疗(2016年ACS指南)过渡到LEGEND干预。收集数据用于指数展示和6个月的结果。结果标准治疗期5347例,LEGEND干预期4597例。干预减少了平均ED住院时间(- 72.0分钟,95% CI: - 85.0至- 59.0分钟)和住院人数(- 2.3%,95% CI: - 4.2%至- 0.4%)。对于低风险患者,干预措施进一步缩短了ED的住院时间(- 97.0分钟,95% CI: - 120.5分钟至- 73.5分钟)和住院人数(- 4.2%,95% CI: - 6.9至- 1.6%)。在干预阶段,运动压力测试(EST)的使用率总体下降3.6% (95% CI: 2.3%-4.9%),低风险患者下降7.7% (95% CI: 5.0%-10.4%)。总成本从每位患者6849美元降至5794美元,每位患者节省1055美元,从每位低风险患者2847美元降至2129美元,每位患者节省718美元。与基于指南的ACS评估相比,LEGEND策略显示出更低的资源利用率和成本,特别是对于低风险患者。广泛采用可提高医疗系统中ACS评估的效率和成本效益。
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引用次数: 0
The Complexity of the Emergency Department as Seen by People With Psychosocial Disability and an NDIS Plan and the Clinicians Caring for Them 急诊科的复杂性,看社会心理残疾者和NDIS计划和临床医生照顾他们
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-08-31 DOI: 10.1111/1742-6723.70123
Heather McIntyre, Laura Hayes, Mark Loughhead, Anit Manudhane, Caroline Allen, Dean Barton-Smith, Brooke Bickley, Louis Vega, Jewels Smith, Ursula Wharton, Nicholas Procter

Background

People with a National Disability Insurance Scheme (NDIS) plan and a psychosocial disability (PSD) at times may require emergency care for physical or mental health needs. As such, it is important to examine the suitability of the emergency department to provide care for people with PSD and an NDIS plan, and to understand how emergency clinicians engage with the NDIS.

Objective

This study compared ED clinicians experiences of caring for people with a PSD and an NDIS plan in the ED with the experiences of the people they care for.

Method

Two national online surveys were conducted with people with a PSD and an NDIS plan and ED clinicians. All qualitative responses were analysed thematically, and descriptive statistics for quantitative data were prepared.

Results

Clinicians (n = 30) and consumers (n = 44) agree that ED staff need more training in mental health care; the ED environment and model of care are unsuitable and may cause trauma for people seeking care and clinicians. People with PSD and an NDIS plan report that ED clinicians are not aware that the NDIS provides disability support only. ED staff report that they do not have faith in the NDIS.

Conclusion

Training for clinical staff in what the NDIS provides, mental health trained staff being available, and suitable environments would provide better outcomes for people with a PSD and an NDIS plan when presenting to the ED. Creating communication pathways between the ED and the NDIS to assist with service integration would ensure continuity of care.

背景:参加国家残疾保险计划(NDIS)和患有社会心理残疾(PSD)的人有时可能需要紧急护理,以满足身体或精神健康需求。因此,检查急诊科是否适合为PSD患者提供护理和NDIS计划,并了解急诊临床医生如何参与NDIS是很重要的。目的本研究比较急诊科临床医生在急诊科护理ptsd患者和NDIS患者的经验与他们所护理患者的经验。方法对PSD和NDIS患者及ED临床医生进行两次全国在线调查。对所有定性反应进行主题分析,并对定量数据进行描述性统计。结果临床医生(n = 30)和消费者(n = 44)认为急诊科工作人员需要更多的心理卫生培训;急诊科的环境和护理模式不合适,可能会给寻求护理的人和临床医生造成创伤。患有PSD和NDIS计划的人报告说,ED临床医生没有意识到NDIS只提供残疾支持。ED的工作人员报告说,他们对NDIS没有信心。对临床工作人员进行NDIS提供的培训,对心理健康培训人员的可用性,以及合适的环境,将为患有PSD和NDIS计划的患者在向急诊科提交时提供更好的结果。在急诊科和NDIS之间建立沟通途径,以协助服务整合,将确保护理的连续性。
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引用次数: 0
Rate, Mode, Reasons and Factors Associated With Re-Presentation in People Diagnosed With Musculoskeletal Conditions at a Single Emergency Department: A Cross-Sectional Exploratory Study 在单一急诊科诊断为肌肉骨骼疾病的患者再次出现的比率、模式、原因和因素:一项横断面探索性研究
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-08-29 DOI: 10.1111/1742-6723.70128
Patricia Slapp, Linda Spencer, Rob Waller, Karen Richards, Anne Smith, Nic Saraceni, Piers Truter

Objective

To explore the rate, mode, and reasons for re-presentations for emergency department (ED) patients with musculoskeletal diagnoses and examine factors associated with increased odds of re-presentation.

Methods

A retrospective cross-sectional audit of re-presentation patterns for patients with musculoskeletal diagnoses presenting to the study ED in 2023.

The study ED was in a secondary hospital in Perth, Western Australia, which operates a diversion pathway (daily, 10 am–6 pm) for patients with musculoskeletal diagnoses.

Results

In 2023, 3677 patients with musculoskeletal diagnoses were diverted from the ED, 972 provided research consent and of those, 143 (14.7%) re-presented. Importantly, 10 (1.0%) patients re-presented to the ED itself, and 133 (13.7%) re-presented to the physiotherapy outpatient diversion clinic.

There were 65 scheduled and 78 unscheduled re-presentations, with telehealth the preferred mode of contact (n = 86, 60.1%). Clinician diagnostic uncertainty, identified patient psychosocial issues, and concern that the patient would re-present to the ED most commonly resulted in scheduled re-presentation (n = 31, 47.7%). Unscheduled re-presentations focused on administrative inquiries (e.g., hospital referrals, medical certificates) (n = 31, 39.7%) and concern for symptoms (n = 25, 32.1%).

Older age, high pain severity, and lower limb affected body region were associated with increased odds of re-presentation.

Conclusions

ED clinicians may reduce re-presentation by employing targeted strategies such as shared decision-making about pain management, ensuring a shared understanding of the diagnosis, or stage of the diagnostic process and likely course of symptoms. Further, a follow-up plan that is clinically indicated and patient acceptable may be critical for those with increased odds of re-representation.

目的探讨急诊科(ED)肌肉骨骼诊断患者的再诊率、模式和原因,并探讨与再诊率增加相关的因素。方法对2023年出现在研究ED的肌肉骨骼诊断患者的再表现模式进行回顾性横断面审计。研究ED在西澳大利亚珀斯的一家二级医院进行,该医院为患有肌肉骨骼诊断的患者提供分流通道(每天上午10点至下午6点)。结果2023年,3677例肌肉骨骼诊断患者从急诊科转出,972例提供了研究同意,其中143例(14.7%)重新就诊。重要的是,10名(1.0%)患者再次出现在急诊科,133名(13.7%)患者再次出现在物理治疗门诊转移诊所。有65例计划复诊和78例计划外复诊,远程医疗是首选的联系方式(n = 86, 60.1%)。临床医生诊断的不确定性,确定的患者心理社会问题,以及担心患者会再次出现在急诊科最常见的结果是再次出现(n = 31, 47.7%)。计划外的再陈述集中在行政询问(例如,医院转诊、医疗证明)(n = 31, 39.7%)和对症状的关注(n = 25, 32.1%)。年龄较大,疼痛严重程度高,下肢受影响的身体部位与再次出现的几率增加有关。结论:ED临床医生可以通过采用有针对性的策略,如共同制定疼痛管理决策,确保对诊断的共同理解,或诊断过程的阶段和症状的可能过程,来减少再次出现。此外,临床适应症和患者可接受的随访计划可能对那些再次出现的几率增加至关重要。
{"title":"Rate, Mode, Reasons and Factors Associated With Re-Presentation in People Diagnosed With Musculoskeletal Conditions at a Single Emergency Department: A Cross-Sectional Exploratory Study","authors":"Patricia Slapp,&nbsp;Linda Spencer,&nbsp;Rob Waller,&nbsp;Karen Richards,&nbsp;Anne Smith,&nbsp;Nic Saraceni,&nbsp;Piers Truter","doi":"10.1111/1742-6723.70128","DOIUrl":"https://doi.org/10.1111/1742-6723.70128","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <h3> Objective</h3>\u0000 \u0000 <p>To explore the rate, mode, and reasons for re-presentations for emergency department (ED) patients with musculoskeletal diagnoses and examine factors associated with increased odds of re-presentation.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Methods</h3>\u0000 \u0000 <p>A retrospective cross-sectional audit of re-presentation patterns for patients with musculoskeletal diagnoses presenting to the study ED in 2023.</p>\u0000 \u0000 <p>The study ED was in a secondary hospital in Perth, Western Australia, which operates a diversion pathway (daily, 10 am–6 pm) for patients with musculoskeletal diagnoses.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Results</h3>\u0000 \u0000 <p>In 2023, 3677 patients with musculoskeletal diagnoses were diverted from the ED, 972 provided research consent and of those, 143 (14.7%) re-presented. Importantly, 10 (1.0%) patients re-presented to the ED itself, and 133 (13.7%) re-presented to the physiotherapy outpatient diversion clinic.</p>\u0000 \u0000 <p>There were 65 scheduled and 78 unscheduled re-presentations, with telehealth the preferred mode of contact (<i>n</i> = 86, 60.1%). Clinician diagnostic uncertainty, identified patient psychosocial issues, and concern that the patient would re-present to the ED most commonly resulted in scheduled re-presentation (<i>n</i> = 31, 47.7%). Unscheduled re-presentations focused on administrative inquiries (e.g., hospital referrals, medical certificates) (<i>n</i> = 31, 39.7%) and concern for symptoms (<i>n</i> = 25, 32.1%).</p>\u0000 \u0000 <p>Older age, high pain severity, and lower limb affected body region were associated with increased odds of re-presentation.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Conclusions</h3>\u0000 \u0000 <p>ED clinicians may reduce re-presentation by employing targeted strategies such as shared decision-making about pain management, ensuring a shared understanding of the diagnosis, or stage of the diagnostic process and likely course of symptoms. Further, a follow-up plan that is clinically indicated and patient acceptable may be critical for those with increased odds of re-representation.</p>\u0000 </section>\u0000 </div>","PeriodicalId":11604,"journal":{"name":"Emergency Medicine Australasia","volume":"37 5","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1742-6723.70128","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144915195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What Factors Could Create a More Comfortable Waiting Experience for Patients on Emergency Department Ramps? A Scoping Review 哪些因素可以为急诊科匝道上的患者创造更舒适的等待体验?范围检讨
IF 1.4 4区 医学 Q2 EMERGENCY MEDICINE Pub Date : 2025-08-26 DOI: 10.1111/1742-6723.70125
Vicki Binnie, Robert Eley, Andrew Staib

Ambulance ramping is the situation where patients who arrive by ambulance are forced to queue for access to an emergency department (ED) cubicle. Despite efforts to address the problem of ambulance ramping, it continues to present a ubiquitous challenge for health services. While facility guidelines consider general healthcare and ED environments, evidence is lacking regarding necessary requirements to provide patient-centred care within the ramp environment. This scoping review identifies current research regarding characteristics of waiting environments that provide better experiences for consumers that may be transferable to the ambulance ramp. It utilises sources from both health and non-health literature to support outcomes. A systematic search of five electronic databases was conducted, reference chaining was undertaken, and grey literature was searched. Levels of evidence were assessed using the Mixed Methods Appraisal Tool. No study was found that specifically addressed the spatial layout of the ED ramp environment in relation to patient experience. Fifty-nine papers were included in the review. Papers underwent an inter-rater assessment regarding translatability of the outcomes to the ramp environment, including perceived complexity and cost. Outcomes with high inter-rater agreement were then discussed according to the domains of psychological, self-efficacy, social and functional. Elements categorised within these domains include privacy, availability of external views and natural elements, proximity of staff and communication, aspects of the physical environment, elements of hospitality, preferred furniture and environmental temperature. This review identifies environmental elements that may support person-centred care while on the ED ramp and informs future facility planning.

救护车匝道是指乘坐救护车到达的病人被迫排队进入急诊科(ED)的情况。尽管努力解决救护车拥挤的问题,但这仍然是保健服务普遍面临的挑战。虽然设施指南考虑了一般医疗保健和急诊科环境,但缺乏关于在斜坡环境中提供以患者为中心的护理的必要要求的证据。本综述确定了当前关于等待环境特征的研究,这些特征为消费者提供了更好的体验,可以转移到救护车坡道。它利用来自卫生和非卫生文献的来源来支持结果。系统检索5个电子数据库,进行文献链接,检索灰色文献。使用混合方法评估工具评估证据水平。没有研究发现专门针对急诊科斜坡环境的空间布局与患者体验的关系。本次综述共收录了59篇论文。论文对结果在斜坡环境中的可译性进行了内部评估,包括感知到的复杂性和成本。然后根据心理、自我效能、社会和功能领域讨论高一致性结果。在这些领域中分类的要素包括隐私、外部景观和自然元素的可用性、工作人员和通信的接近性、物理环境的各个方面、热情好客的要素、首选家具和环境温度。该审查确定了在急诊科斜坡上可能支持以人为本的护理的环境因素,并为未来的设施规划提供信息。
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引用次数: 0
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Emergency Medicine Australasia
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