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Why are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation 为什么最小起订量合同在实践中流行?行为调查
Pub Date : 2019-09-17 DOI: 10.2139/ssrn.3169112
Özge Tüncel, Niyazi Taneri, Sameer Hasija
Problem definition: In theory, all coordinating contracts are equivalent; however, the minimum order quantity (MOQ) contract is observed to be more popular in practice. We seek to understand whether decision makers as suppliers can perform better with the MOQ contract and, if so, why. We also study whether MOQ is indeed the preferred contract when subjects are allowed to choose among coordinating contracts. Academic/practical relevance: The behavioral operations management literature has established a trade-off between complex coordinating and simple noncoordinating contracts. This paper fills a gap in the literature by studying whether and how the coordinating MOQ contract attenuates this trade-off. Methodology: First, we test whether subjects in the role of suppliers given only a single contract type can optimize its parameters. Second, we introduce treatments where the coordinating contracts subject to demand risk are hedged such that risk is eliminated. Third, we repeat two of the initial sets of treatments with a cognitive load survey and introduce single-variable versions of those treatments to reduce cognitive burden. Fourth, we introduce a novel experimental design where, in each period, subjects choose both the type of contract to offer and the parameters of that contract. Results: We find that (i) subjects perform significantly better with the MOQ contract compared with other coordinating contracts; (ii) this can be attributed to the risk inherent in and cognitive burden induced by those contracts; and (iii) subjects choose the MOQ contract more frequently over theoretically equivalent coordinating contracts. Managerial implications: We show that the trade-off between efficiency and complexity can be mitigated by simpler yet efficient contracts. Hence, there is considerable benefit to identifying contractual mechanisms that ameliorate the adverse effects of complexity. This explains the prevalence of MOQ terms in supply contracts.
问题定义:理论上,所有的协调契约都是等价的;然而,在实践中,最小起订量(MOQ)合同更受欢迎。我们试图了解决策者作为供应商是否可以更好地执行最小起订量合同,如果可以,为什么。我们还研究了当主体被允许在协调合同中进行选择时,最小起订量是否确实是首选合同。学术/实践相关性:行为运营管理文献在复杂的协调契约和简单的非协调契约之间建立了一种权衡。本文通过研究协调最小起订量契约是否以及如何减弱这种权衡,填补了文献的空白。方法:首先,我们测试了仅给定单一合同类型的供应商角色中的主体是否可以优化其参数。其次,我们引入了对受需求风险影响的协调合同进行对冲以消除风险的处理方法。第三,我们通过认知负荷调查重复两组初始治疗,并引入这些治疗的单变量版本来减少认知负担。第四,我们引入了一种新颖的实验设计,在每个阶段,受试者选择提供的合同类型和合同参数。结果:我们发现(1)与其他协调契约相比,最小起订量契约的被试绩效显著更好;(ii)这可归因于这些合同所固有的风险和由此引起的认知负担;(3)与理论上等价的协调合同相比,主体更频繁地选择最小起订量合同。管理意义:我们展示了效率和复杂性之间的权衡可以通过更简单但更有效的契约来缓解。因此,确定契约机制以改善复杂性的不利影响具有相当大的好处。这就解释了在供应合同中MOQ条款的流行。
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引用次数: 5
High-Performance Practice Processes 高性能实践流程
Pub Date : 2019-01-04 DOI: 10.2139/ssrn.3311584
G. Roels
Despite their idiosyncrasies, motor and cognitive learning and endurance sports training have in common that they involve repeated practice. While considerable research has been devoted to the effect of practice on performance, little is known about optimal practice strategies. In this paper, we model the practice process for both skill acquisition and retention, and optimize its profile to maximize performance on a predefined date. For skill acquisition, we find that the optimal process involves multiple phases of practice increase and decrease, yielding U-shaped effort consistent with the principle of distributing practice, and that the transitions between phases are smoother for skills that are easily forgotten (e.g., cognitive skills) than for those that are easily retained (e.g., continuous motor skills). In particular for the latter, an extended period of rest should precede an ultimate high-intensity stress. For skill retention, the optimal practice strategy consists of cycles of either constant effort (for skills that are easily forgotten) or pulsed effort (for skills that are easily retained) consistent with the principle of alternating stress and rest. Our parametric model thus indicates when commonly used high-performance practice strategies are indeed optimal. This paper was accepted by Serguei Netessine, operations management.
尽管运动和认知学习与耐力运动训练各有特点,但它们都涉及重复练习,这是它们的共同点。虽然大量的研究致力于练习对表现的影响,但对最佳练习策略知之甚少。在本文中,我们对技能获取和保留的实践过程进行了建模,并优化了其配置文件,以便在预定义的日期内实现绩效最大化。对于技能习得,我们发现最优的过程包括多个练习阶段的增加和减少,产生与分配练习原则一致的u型努力,并且容易遗忘的技能(如认知技能)比容易保留的技能(如连续运动技能)在阶段之间的过渡更顺畅。特别是对于后者,在最终的高强度压力之前应该有一段较长的休息时间。对于技能的保留,最佳的练习策略包括持续努力(对于容易忘记的技能)或脉冲努力(对于容易保留的技能)的循环,与交替的压力和休息原则相一致。因此,我们的参数模型表明,当常用的高性能练习策略确实是最佳的。这篇论文被Serguei Netessine,运营管理接受。
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引用次数: 12
Are you a Prisoner of Optical Illusions? The Enigma of Transference 你是视错觉的囚徒吗?移情之谜
Pub Date : 2018-09-25 DOI: 10.2139/ssrn.3254916
M. Kets de Vries, Katharina Balazs
In this article the concept of transference is discussed—a psychological phenomenon characterized by the unconscious and inappropriate redirection of feelings transferred from one person to another—a pattern of interaction that influences most human behavior in organizations. Transferential reactions can be compared to optical illusions, this dissociation between the physical reality and the objective perception of an object/event. These optical illusions play tricks on the brain, imagining that something is going on when it really isn’t. As human beings are programmed to make sense of the world by internalizing mental and emotional schemas based on previous experience, this pattern of sense making is also valid for interpersonal relationships. But making automatic, unconscious assumptions about the behavior of others in organizations—reminders of previous relationships with significant others—is not simply an error in judgement but sets the stage for often, dysfunctional relationships. The article not only describes these false connections but also suggest different ways of creating awareness of and addressing these transference reactions to help build healthier relationships in the workplace.
在这篇文章中,我们讨论了移情的概念——一种心理现象,其特征是无意识地、不恰当地将情感从一个人转移到另一个人身上——一种影响组织中大多数人类行为的互动模式。转移反应可以与视错觉相比较,即物理现实与物体/事件的客观感知之间的分离。这些视错觉会对大脑产生错觉,让人以为有什么事情在发生,而实际上并没有。由于人类天生就会根据以往的经验内化心理和情感图式来理解世界,这种理解模式也适用于人际关系。但是,对组织中其他人的行为做出自动的、无意识的假设——提醒你以前与重要的人的关系——不仅是判断上的错误,而且往往会导致关系失调。这篇文章不仅描述了这些错误的联系,还提出了不同的方法来提高对这些转移反应的认识,并解决这些反应,以帮助在工作场所建立更健康的关系。
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引用次数: 0
The Limited Persuasiveness of the Neoliberal Ideology 新自由主义意识形态的有限说服力
Pub Date : 2018-06-15 DOI: 10.2139/ssrn.3270131
Emmanouil Mavrozacharakis, S. Tzagkarakis
During the last three decades the basic neoliberal positions remain dominant and comprise the main directions for policy-making in the majority of advanced countries. The central pillars of neoliberalism are the market and the individual, while the basic neoliberal objective is “the retreat of the public boundaries”, on the basis that unregulated capitalism in the market is more effective towards growth and general prosperity. In other words, the economy, according to neoliberal thinkers, operates more efficiently without governmental interventions. While unregulated market capitalism is effective and leads to economic growth and expanded prosperity, public intervention undermine individual initiative and discourage entrepreneurship. Thus, governmental intervention, even if it possesses rational and ethically tolerable intentions, has an inhibiting effect on economic activity. Specifically, for neo-liberals the promotion of the private interests refers to a procedure that is regarded as a good practice while the promotion of the public could create several disparities. Such ideas are linked to a form of extreme individualism, as expressed in Margaret Thatcher’s famous statement that “there is no society, only individuals and their families”. The intervening state is considered a mechanism that cultivates a culture of dependence and thus undermines freedom, which is understood as a freedom of choice. On the other hand, self-help, individual responsibility and entrepreneurship, are supported by neoliberals. In general, these ideas are thought to be promoted through the process of globalization, which is often characterized as “neoliberal globalization” (Heywood, 2000: 83). The basic neoliberal policies include privatization, reduction of public spending, deregulation, tax cuts (mainly in businesses and direct taxes) and welfare state policies’ dismantling. In this context and for more than three decades, neoliberalism was the dominant economic ideology. While, as an ideology, emerged unharmed from the global economic crisis of 2008-9, neoliberalism is now exposed - more than ever - to several critiques which claim that it has failed to fulfill its initial and fundamental promises-objectives. This study aims to analyze the basic parameters of neoliberalism in order to investigate the level of persuasiveness of the neoliberal ideology.
在过去的三十年中,基本的新自由主义立场仍然占主导地位,并构成了大多数发达国家决策的主要方向。新自由主义的核心支柱是市场和个人,而新自由主义的基本目标是“公共边界的撤退”,其基础是市场中不受管制的资本主义对增长和普遍繁荣更有效。换句话说,根据新自由主义思想家的观点,经济在没有政府干预的情况下运行得更有效率。虽然不受管制的市场资本主义是有效的,并导致经济增长和扩大繁荣,但公共干预破坏了个人的主动性,阻碍了企业家精神。因此,政府干预即使具有理性和道德上可容忍的意图,也会对经济活动产生抑制作用。具体来说,对于新自由主义者来说,促进私人利益是一种被视为良好实践的程序,而促进公众利益可能会产生一些差异。这些想法与某种形式的极端个人主义有关,正如玛格丽特•撒切尔(Margaret Thatcher)的名言所表达的那样:“没有社会,只有个人和他们的家庭”。干预国家被认为是一种培养依赖文化的机制,从而破坏了自由,而自由被理解为选择的自由。另一方面,新自由主义者支持自助、个人责任和企业家精神。总的来说,这些思想被认为是通过全球化的过程来促进的,这通常被描述为“新自由主义的全球化”(Heywood, 2000: 83)。新自由主义的基本政策包括私有化、减少公共支出、放松管制、减税(主要是在企业和直接税方面)和取消福利国家政策。在这种背景下,三十多年来,新自由主义一直是占主导地位的经济意识形态。虽然作为一种意识形态,新自由主义在2008- 2009年的全球经济危机中毫发无损,但它现在比以往任何时候都更容易受到一些批评,这些批评声称它未能履行其最初和基本的承诺-目标。本研究旨在分析新自由主义的基本参数,以探讨新自由主义意识形态的说服力水平。
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引用次数: 0
Coaching Challenging Executives 指导具有挑战性的高管
Pub Date : 2018-01-10 DOI: 10.2139/ssrn.3099368
M. Kets de Vries, C. Rook
When a leader’s psychological make-up is problematic, it can have a serious contagious effect. If that is the case, the organization itself is in danger of becoming a mirror image of the leader’s troublesome behavior patterns. Leadership coaches who have a deep understanding of personality functioning, and are familiar with the appropriate intervention techniques of dealing with these people, can help in addressing these mental health issues in order to bring about more effective leadership practices, and ultimately more healthy organizations. In this chapter, we explore four regularly encountered toxic behavior patterns amongst leaders that can derail their organizations. For each personality type, we describe the conditions underlying the behavior pattern, how to recognize the pattern, how to coach individuals who exhibit this pattern, as well as to provide a real live case study to illustrate how coaching can bring about better ways of running their organizations.
当领导者的心理构成出现问题时,可能会产生严重的传染效应。如果是这样的话,组织本身就有可能成为领导者令人烦恼的行为模式的镜像。领导力教练对人格功能有深刻的理解,并且熟悉处理这些人的适当干预技术,可以帮助解决这些心理健康问题,从而带来更有效的领导实践,最终实现更健康的组织。在这一章中,我们将探讨四种经常在领导者中遇到的有害行为模式,这些行为模式可能会破坏他们的组织。对于每一种人格类型,我们描述了行为模式的潜在条件,如何识别这种模式,如何指导表现出这种模式的个人,以及提供一个真实的案例研究来说明教练如何带来更好的方式来运行他们的组织。
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引用次数: 16
Supply Chain Tsunamis: Research on Low Probability High Impact Disruptions 供应链海啸:低概率高影响中断研究
Pub Date : 2017-11-15 DOI: 10.2139/ssrn.3071668
H. Akkermans, L. V. Van Wassenhove
This paper introduces supply chain tsunamis as a major strategic supply chain phenomenon. Like their ecological counterparts, supply chain tsunamis occur at relatively long intervals and are therefore easily mistaken for unique events, rather than recurring phenomena. In contrast to ocean tsunamis, they can in principle be prevented through timely and adequate managerial action. However, their immediate impact is just as sudden and disruptive, and their ability to reshape supply chains of companies and even industries equally long-lasting. They are fundamentally different from phenomena like the “bullwhip effect” (Lee et al., 1997) and “black swan events” (Taleb, 2007). This paper further explores a preliminary typology of supply chain tsunamis suggested in an earlier publication (Akkermans and Van Wassenhove, 2013). Each type of tsunami focuses on a very different part of the supply chain periphery where the first signals of a developing tsunami can be observed. In this paper we use a detailed example from the high-tech electronics industry to describe how a supply chain tsunami unfolds over time. This is done both from an external and an internal perspective. The external perspective shows the sequence of events visible to the outside observer. The internal perspective focuses on the managerial decisionmaking processes that cause and (sometimes) resolve supply chain tsunamis. We link the notion of supply chain tsunamis to the broader need to revive strategic operations management research. Supply chain tsunamis affect corporate strategy and have a profound impact on business and management. They are living proof that operations remain, after almost half a century, the “missing link in corporate strategy” (Skinner, 1969). Therefore, we argue that business tsunamis deserve deeper research and suggest some avenues.
本文介绍了供应链海啸作为一种重要的供应链战略现象。与生态海啸一样,供应链海啸的发生间隔相对较长,因此很容易被误认为是独特的事件,而不是反复出现的现象。与海洋海啸不同,海啸原则上可以通过及时和适当的管理行动加以预防。然而,它们的直接影响同样是突然和破坏性的,它们重塑企业甚至行业供应链的能力同样持久。它们与“牛鞭效应”(Lee et al., 1997)和“黑天鹅事件”(Taleb, 2007)等现象有着根本的不同。本文进一步探讨了早期出版物中提出的供应链海啸的初步类型学(Akkermans和Van Wassenhove, 2013)。每种类型的海啸都集中在供应链外围非常不同的部分,在那里可以观察到海啸发展的第一个信号。在本文中,我们使用高科技电子行业的一个详细例子来描述供应链海啸如何随着时间的推移而展开。这是从外部和内部两个角度来完成的。外部透视图显示外部观察者可见的事件序列。内部视角关注的是导致(有时)解决供应链海啸的管理决策过程。我们将供应链海啸的概念与复兴战略运营管理研究的更广泛需求联系起来。供应链海啸影响企业战略,对企业经营和管理产生深远的影响。他们是活生生的证据,证明在近半个世纪后,运营仍然是“企业战略中缺失的一环”(斯金纳,1969)。因此,我们认为商业海啸值得更深入的研究,并提出了一些途径。
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引用次数: 0
Using Past Responders to Target Non-Responders 使用过去的响应者来瞄准非响应者
Pub Date : 2017-09-18 DOI: 10.2139/ssrn.3038737
T. Evgeniou, D. Simester, Artem Timoshenko, S. Zoumpoulis
Firms must often decide how to target households that did not respond to past promotions. For example, when prospecting for new customers, households that purchase are no longer eligible, and so the remaining households are an increasingly pure pool of non-responders. Past response data reflects the behavior of households that responded, and these households generally differ from the rest in unobservable ways. We show that despite this, the decisions of the past responders in a group can help firms target the remaining non-responders. In particular, the timing of past responses can help to reveal whether a geographic region is (a) exhausted of future responders, or (b) the future responders just require additional exposures. We use this insight to develop three different timing measures. The measures are calculated and validated using a sequence of mailings in a large-scale field experiment. The measures perform well, even when some regions have only a handful of past responses to calibrate them. They confirm that the decisions of past responders can help firms target non-responders.
公司必须经常决定如何瞄准那些对过去的促销没有反应的家庭。例如,在寻找新客户时,购买的家庭不再有资格,因此剩下的家庭越来越纯粹是没有反应的群体。过去的回应数据反映了回应家庭的行为,这些家庭通常以不可观察的方式与其他家庭不同。我们表明,尽管如此,在一个群体中,过去的反应者的决定可以帮助企业瞄准剩余的非反应者。特别是,过去反应的时间可以帮助揭示一个地理区域是否(a)耗尽了未来的反应者,或者(b)未来的反应者只是需要额外的暴露。我们利用这一见解开发了三种不同的计时方法。通过大规模的野外试验,计算并验证了这些措施的有效性。即使在一些地区只有少量过去的反应来校准这些措施时,这些措施也表现良好。他们证实,过去的响应者的决策可以帮助企业瞄准非响应者。
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引用次数: 0
Corporate Governance 4.0: Facing Interdependency and Speed in a Complex World 公司治理4.0:面对复杂世界中的相互依存和速度
Pub Date : 2017-07-05 DOI: 10.2139/ssrn.3001847
Y. Doz, A. Cuomo
Corporate governance faces growing criticism and calls for reform and regulation. Of course there are deep differences between governance models and the pressures for change they face. These differences have to be taken into consideration. Reforms and regulatory changes do provide frameworks to improve the standards of corporate governance but they fail to address major new challenges: put simply, speed and interdependency call for new rules of the game between boards and CEOs. Many of the crises we observe between boards and managers result from ignoring these challenges. When change was slow and linear the board‘s main role could be that of financial and fiduciary control, ex-post. Today the board’s role must shift to fostering entrepreneurial development, guiding long-term resource allocation under great uncertainty, setting strategic direction and exercising strategic control under shifting circumstances, a set of demanding responsibilities for which many boards are poorly prepared. This calls for new relationships with management, new priorities in both the choice of CEOs and the composition of the board, and new roles. In this paper we explore these. This paper briefly reviews the challenges of speed and complexity, analyzes their impact on the roles of boards, develops a contingency framework for specifying these roles, and draws some conclusions for governance, management and leadership for the next decade, and how these need to change.
公司治理面临越来越多的批评,要求改革和监管的呼声也越来越高。当然,在治理模型和它们所面临的变革压力之间存在着深刻的差异。必须考虑到这些差异。改革和监管改革确实提供了改善公司治理标准的框架,但它们未能解决重大的新挑战:简而言之,速度和相互依存要求董事会和首席执行官之间制定新的游戏规则。我们观察到,董事会和管理者之间的许多危机都是由于忽视这些挑战造成的。当变化缓慢且呈线性时,董事会的主要角色可能是事后的财务和信托控制。今天,董事会的角色必须转变为促进企业发展,在巨大的不确定性下指导长期资源配置,在变化的环境下制定战略方向和实施战略控制,这是许多董事会准备不足的一系列艰巨的责任。这就需要与管理层建立新的关系,在选择首席执行官和董事会组成方面都要有新的优先事项,并建立新的角色。本文对此进行了探讨。本文简要回顾了速度和复杂性的挑战,分析了它们对董事会角色的影响,开发了一个用于指定这些角色的应急框架,并为未来十年的治理,管理和领导得出了一些结论,以及这些需要如何改变。
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引用次数: 0
The Glass Ceiling: Career Barriers for Female Employees in the Ready Made Garments (RMG) Industry of Bangladesh 玻璃天花板:孟加拉国成衣行业女性雇员的职业障碍
Pub Date : 2017-07-03 DOI: 10.2139/ssrn.3414583
Md Asadul Islam, A. Jantan
The primary objective of the study is to identify the glass ceiling issues and career barriers for female employees to access into the leadership positions in Ready-Made Garments (RMG) organisations in Bangladesh. This exploratory study used semi-structured face-to-face interview methods for data collection. The study conducted only 10 interviews among with 10 main questions concerning the glass ceiling issues and career barriers with the female employees from 5 biggest RMG organisations. After consecutive analysis to all transcripts of the interviews, three ideological approaches such as organisational culture, social culture and lack of career encouragers are identified as the main barriers for females to get into the leadership positions. The study includes discussion on how organisations can facilitate the process of females' advancement into the leadership positions.
该研究的主要目的是确定女性员工进入孟加拉国成衣(RMG)组织领导职位的玻璃天花板问题和职业障碍。本探索性研究采用半结构化的面对面访谈方法进行数据收集。该研究仅对5家最大的RMG组织的女性员工进行了10次访谈,其中10个主要问题涉及玻璃天花板问题和职业障碍。通过对所有访谈笔录的连续分析,确定了组织文化、社会文化和缺乏职业激励者三种意识形态途径是女性进入领导岗位的主要障碍。该研究包括讨论组织如何促进女性晋升到领导职位的过程。
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引用次数: 20
Buying a Dream Home – Considerations of Residential Property Consumers in Malaysia 购买梦想之家——马来西亚住宅物业消费者的考虑
Pub Date : 2017-05-23 DOI: 10.12816/0037222
Chong Pei Hei, Omkar Dastane
The objective of the study is to investigate the key factors affecting consumer decision making on purchase of residential properties in Malaysia. A conceptual framework which is developed based on review of previous literature and then is tested on a sample of 150 respondents. A self-administrated survey was carried out based on the convenience sampling to uncover the impacts of these selected factors using correlation and regression analysis through SPSS 21. The study finds out a strong association between top three factors which are financial, neighborhood, and location factor and consumers decision making of residential property. The other two factors namely features and demo-graphical factors have weaker association. It is also found that there is a moderate impact on decision making of consumers according to different demographics consisting of gender, age, marital status, monthly income and education level. This research is useful for purchasers of residential property, private and common sectors such as investors, developers and local government. It creates deeper understanding of consumer behavior and preferences towards purchase of residential properties particularly in Malaysian context.
该研究的目的是调查影响马来西亚购买住宅物业的消费者决策的关键因素。这是一个概念框架,这是建立在审查以前的文献,然后在150名受访者的样本进行测试。在方便抽样的基础上进行自我调查,通过SPSS 21进行相关和回归分析,揭示这些选择因素的影响。研究发现,金融因素、邻里因素和地理位置因素对住宅物业消费者决策有很强的相关性。另外两个因素,即特征因素和人口因素的相关性较弱。研究还发现,性别、年龄、婚姻状况、月收入和受教育程度等不同的人口统计因素对消费者的决策有中等程度的影响。这项研究对住宅物业的购买者、私人和公共部门(如投资者、开发商和地方政府)都很有用。它可以更深入地了解消费者的行为和购买住宅物业的偏好,特别是在马来西亚的情况下。
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引用次数: 13
期刊
INSEAD Working Paper Series
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