The spread of Covid-19 at the end of 2019 from one region to another region, until spreading all over the world. In March 2020 WHO deciding Covid-19 as pandemic. The spread of Covid-19 through droplets because of that goverment decides crowds rectriction. Various fields aver the world adapting to this pandemic. Goverment through Kemenparekraf (Indonesians Ministry of Tourism and Creative Economy) compiling manual guidebook that regulates various activities. The guidebook contents about CHSE guide. This guide is mandatory to all restaurant. The implementation of CHSE affects guast from all aspects. The purpose of this study was to determine the effect of implementing CHSE on guest satisfaction pasticularly at Mie Gacoan Tegal. The research method used quantitatif study with incidental sampling technic. Data collection using questionnaire and analyzed using simple regression analysis. The result of this study found that implementing CHSE has a positive effect on guests satisfaction. Researcher suggestion for restaurants management is to consisten appliying CHSE and always updating about Covid-19.
{"title":"THE EFFECT OF IMPLEMENTING CHSE ON GUEST SATISFACTION AT MIE GACOAN TEGAL","authors":"Tantri Adithia Sabrina, P. Anggraeni","doi":"10.7454/jitps.v6i2.273","DOIUrl":"https://doi.org/10.7454/jitps.v6i2.273","url":null,"abstract":"The spread of Covid-19 at the end of 2019 from one region to another region, until spreading all over the world. In March 2020 WHO deciding Covid-19 as pandemic. The spread of Covid-19 through droplets because of that goverment decides crowds rectriction. Various fields aver the world adapting to this pandemic. Goverment through Kemenparekraf (Indonesians Ministry of Tourism and Creative Economy) compiling manual guidebook that regulates various activities. The guidebook contents about CHSE guide. This guide is mandatory to all restaurant. The implementation of CHSE affects guast from all aspects. The purpose of this study was to determine the effect of implementing CHSE on guest satisfaction pasticularly at Mie Gacoan Tegal. The research method used quantitatif study with incidental sampling technic. Data collection using questionnaire and analyzed using simple regression analysis. The result of this study found that implementing CHSE has a positive effect on guests satisfaction. Researcher suggestion for restaurants management is to consisten appliying CHSE and always updating about Covid-19.","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132735184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"INCOME TAX INCENTIVES FOR TOURISM INDUSTRY","authors":"","doi":"10.7454/jitps.v6i2.276","DOIUrl":"https://doi.org/10.7454/jitps.v6i2.276","url":null,"abstract":"","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134437214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper discusses the strategy carried out by the Tourism Office in promoting the Thousand Islands to foreign countries increase the number of foreign tourists' visit to the Thousand Islands. The Thousand Islands as one of the leading tourism object in Jakarta must be promoted and marketed to foreign countries. This study uses qualitative research and descriptive research with data collection techniques interviews and observations. The results of this study are to suggest and recommend other ways to promote the Thousand Islands to foreign countries and to see how the Thousand Islands itself in welcoming foreign tourists who visit the Thousand Islands. Based on the research results, the tourism office has promoted 4 pillars. There are 4 pillars of tourism promotion carried out by the Tourism Office, namely, famtrips, overseas events, sales missions, and festival participation. In addition to the promotion concept carried out by the Tourism Office, there was also the development of a marketing concept, namely the 4Ps (product, price, place, and promotion).
{"title":"MARKETING AND PROMOTION STRATEGIES IN INCREASING THE NUMBER OF FOREIGN TOURISTS TO A THOUSAND ISLANDS","authors":"Priyanto Enggar Panggalih Masaji","doi":"10.7454/jitps.v6i1.270","DOIUrl":"https://doi.org/10.7454/jitps.v6i1.270","url":null,"abstract":"This paper discusses the strategy carried out by the Tourism Office in promoting the Thousand Islands to foreign countries increase the number of foreign tourists' visit to the Thousand Islands. The Thousand Islands as one of the leading tourism object in Jakarta must be promoted and marketed to foreign countries. This study uses qualitative research and descriptive research with data collection techniques interviews and observations. The results of this study are to suggest and recommend other ways to promote the Thousand Islands to foreign countries and to see how the Thousand Islands itself in welcoming foreign tourists who visit the Thousand Islands. Based on the research results, the tourism office has promoted 4 pillars. There are 4 pillars of tourism promotion carried out by the Tourism Office, namely, famtrips, overseas events, sales missions, and festival participation. In addition to the promotion concept carried out by the Tourism Office, there was also the development of a marketing concept, namely the 4Ps (product, price, place, and promotion).","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122498299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shifa Adinda Kansa Amran, Anisatul Auliya, D. A. Sari
Bidding is an offer letter for MICE (meeting, incentive, convention, and exhibition) organizers made by MICE companies such as Event Organizers to compare prospective clients to select the Event Organizer to be selected as the host of the event. The purpose of this study is to find out what factors influence the success of a bidding event and how to succeed and win a bidding event. This research is descriptive research with a qualitative approach. The data used in this study were obtained utilizing observation, interviews, and literature study. This research was conducted during the Field Work Practice Program at PT. Astrindo Convex. The results of this study indicate that the factors that influence the success of bidding events are by paying attention to the bidding stages, namely, bidding requirements, bidding preparation, bidding implementation strategies, and the key to success implemented by PT. Astrindo Convex in bidding, namely by making video documentation to complete the portfolio, prioritizing 3 event sectors, maintaining relationships with clients, and each event team preparing things that need to be prepared during bidding such as communication techniques, product knowledge, negotiation techniques, and appearance. suatu event bidding dan bagaimana mensukseskan dan memenangkan suatu event bidding. Penelitian ini merupakan penelitian deskriptif dengan pendekatan kualitatif. Data yang digunakan dalam penelitian ini diperoleh dengan menggunakan observasi, wawancara, dan studi kepustakaan. Penelitian ini dilakukan pada saat Program Kerja Praktek di PT. Astrindo Cembung. Hasil penelitian ini menunjukkan bahwa faktor-faktor yang mempengaruhi keberhasilan kegiatan penawaran adalah dengan memperhatikan tahapan penawaran yaitu, persyaratan penawaran, persiapan penawaran, strategi pelaksanaan penawaran, dan kunci sukses yang dilaksanakan oleh PT. Astrindo Convex dalam bidding yaitu dengan membuat video dokumentasi untuk melengkapi portfolio, mengutamakan 3 sektor event, menjaga hubungan dengan klien, dan setiap tim event menyiapkan hal-hal yang perlu dipersiapkan saat bidding seperti teknik komunikasi, product knowledge, teknik negosiasi, dan penampilan.
招投标是由会展主办方等会展企业向会展(会议、奖励、会议、展览)主办单位发出的一份邀请函，目的是通过对潜在客户进行比较，选择被选定为活动主办单位的会展主办方。本研究的目的是找出影响招标活动成功的因素，以及如何成功和赢得招标活动。本研究采用定性方法进行描述性研究。本研究资料采用观察法、访谈法和文献研究法。本研究是在Astrindo Convex PT的野外工作实习项目中进行的。本研究结果表明，影响招标活动成功的因素是关注招标阶段，即招标要求、招标准备、招标实施策略，以及PT. Astrindo凸在招标中实施的成功关键，即制作视频文档以完成投资组合、对3个活动领域进行优先排序、维护客户关系、各活动组准备投标过程中需要准备的沟通技巧、产品知识、谈判技巧、外观等。水图事件招标丹bagaimana mensukseskan丹menenangkan水图事件招标。翻译为:翻译为:翻译为:翻译为:翻译为:数据阳迪古那坎dalam penelitian ini diperoleh登甘menggunakan观测站，瓦万卡拉，丹研究kepusstakan。Penelitian ini dilakukan pada saat Program Kerja Praktek di PT. Astrindo Cembung。Hasil penelitian ini menunjukkan bahwa因子-因子为yang mempengaruhi keberhasilan kegiatan penawaran adalah dengan member, keberhasilan kegiatan penawaran adalawaran, strategi pelaksanaan penawaran, dan kunci susses yang dilaksanakan oleh PT. Astrindo Convex dalam招标yitung dengan member视频纪录片，mengutamakan 3部门事件，menjaga hubungan dengan klien，Dan setiap Tim event menyiapkanhalhalyang perlu diperapkansaat投标独立技术知识，产品知识，技术谈判，Dan penampilan。
{"title":"FACTORS AFFECTING SUCCESS BIDDING EVENT AT PT. ASTRINDO CONVEX","authors":"Shifa Adinda Kansa Amran, Anisatul Auliya, D. A. Sari","doi":"10.7454/jitps.v6i1.264","DOIUrl":"https://doi.org/10.7454/jitps.v6i1.264","url":null,"abstract":"Bidding is an offer letter for MICE (meeting, incentive, convention, and exhibition) organizers made by MICE companies such as Event Organizers to compare prospective clients to select the Event Organizer to be selected as the host of the event. The purpose of this study is to find out what factors influence the success of a bidding event and how to succeed and win a bidding event. This research is descriptive research with a qualitative approach. The data used in this study were obtained utilizing observation, interviews, and literature study. This research was conducted during the Field Work Practice Program at PT. Astrindo Convex. The results of this study indicate that the factors that influence the success of bidding events are by paying attention to the bidding stages, namely, bidding requirements, bidding preparation, bidding implementation strategies, and the key to success implemented by PT. Astrindo Convex in bidding, namely by making video documentation to complete the portfolio, prioritizing 3 event sectors, maintaining relationships with clients, and each event team preparing things that need to be prepared during bidding such as communication techniques, product knowledge, negotiation techniques, and appearance. suatu event bidding dan bagaimana mensukseskan dan memenangkan suatu event bidding. Penelitian ini merupakan penelitian deskriptif dengan pendekatan kualitatif. Data yang digunakan dalam penelitian ini diperoleh dengan menggunakan observasi, wawancara, dan studi kepustakaan. Penelitian ini dilakukan pada saat Program Kerja Praktek di PT. Astrindo Cembung. Hasil penelitian ini menunjukkan bahwa faktor-faktor yang mempengaruhi keberhasilan kegiatan penawaran adalah dengan memperhatikan tahapan penawaran yaitu, persyaratan penawaran, persiapan penawaran, strategi pelaksanaan penawaran, dan kunci sukses yang dilaksanakan oleh PT. Astrindo Convex dalam bidding yaitu dengan membuat video dokumentasi untuk melengkapi portfolio, mengutamakan 3 sektor event, menjaga hubungan dengan klien, dan setiap tim event menyiapkan hal-hal yang perlu dipersiapkan saat bidding seperti teknik komunikasi, product knowledge, teknik negosiasi, dan penampilan.","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129930958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study discusses the marketing strategy of tourism products that happened at PT. Experience Ahsan Travel. Nowadays, the development of Umrah Hajj travel in Indonesia is increasing. With the increase in Hajj and Umrah travel make the competition between travel even tighter. Marketing strategy is one of the most important things in how to sell a product to the public large. Marketing can be done in two ways, namely conventional and digital marketing. PT. Alamin Ahsan Travel carries out various marketing strategies, such as providing information about the products they own, and by growing pilgrims' confidence in travel which is also important in marketing strategy. By using various methods, strategies marketing will be able to complement each other and travel can continue compete with other Umrah and Hajj travel agencies. This study used descriptive qualitative method. The results of the research that marketing at PT Alamin is already using digital. This research can adapt to applied studies in the field of tourism marketing.
{"title":"ANALYSIS OF TOURISM PRODUCT MARKETING STRATEGY IN PT. ALMIN AHSAN TRAVEL","authors":"Aisha Qonitah, D. Nugraha","doi":"10.7454/jitps.v6i1.268","DOIUrl":"https://doi.org/10.7454/jitps.v6i1.268","url":null,"abstract":"This study discusses the marketing strategy of tourism products that happened at PT. Experience Ahsan Travel. Nowadays, the development of Umrah Hajj travel in Indonesia is increasing. With the increase in Hajj and Umrah travel make the competition between travel even tighter. Marketing strategy is one of the most important things in how to sell a product to the public large. Marketing can be done in two ways, namely conventional and digital marketing. PT. Alamin Ahsan Travel carries out various marketing strategies, such as providing information about the products they own, and by growing pilgrims' confidence in travel which is also important in marketing strategy. By using various methods, strategies marketing will be able to complement each other and travel can continue compete with other Umrah and Hajj travel agencies. This study used descriptive qualitative method. The results of the research that marketing at PT Alamin is already using digital. This research can adapt to applied studies in the field of tourism marketing.","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131025099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"OPERATIONAL MANAGEMENT OF THE UMROH PLUS TOUR PROGRAM IN PT. ALAMIN AHSAN TRAVEL","authors":"","doi":"10.7454/jitps.v6i1.265","DOIUrl":"https://doi.org/10.7454/jitps.v6i1.265","url":null,"abstract":"","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127754856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"DOMESTIC BUSINESS EVENT TOURISM MARKETING STRATEGY DOMESTIC TOURISM AND CREATIVE ECONOMICS DEPARTMENT OF DKI JAKARTA PROVINCE","authors":"","doi":"10.7454/jitps.v6i1.267","DOIUrl":"https://doi.org/10.7454/jitps.v6i1.267","url":null,"abstract":"","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117063095","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper discusses how the Setu Babakan Betawi Cultural Village in marketing tourist attractions through social media. This research uses qualitative research supported by quantitative data. The data collection techniques in this final project are observation, interviews, literature study, and questionnaire. The results of this study suggest that Setu Babakan Betawi Cultural Village Activities Unit to further improve marketing especially through social media, multiply activities that are inviting many visitors, overcome negative responses that still exist in the community regarding Setu Babakan Betawi Cultural Village, and improve hospitality and conduct training for tour guides which will be provided in the future.
{"title":"MARKETING STRATEGY OF BETAWI SETU CULTURAL VILLAGE THROUGH SOCIAL MEDIA","authors":"Dennis Feriano, B. Mustofa, Prihatni Wuryatmini","doi":"10.7454/jitps.v6i1.266","DOIUrl":"https://doi.org/10.7454/jitps.v6i1.266","url":null,"abstract":"This paper discusses how the Setu Babakan Betawi Cultural Village in marketing tourist attractions through social media. This research uses qualitative research supported by quantitative data. The data collection techniques in this final project are observation, interviews, literature study, and questionnaire. The results of this study suggest that Setu Babakan Betawi Cultural Village Activities Unit to further improve marketing especially through social media, multiply activities that are inviting many visitors, overcome negative responses that still exist in the community regarding Setu Babakan Betawi Cultural Village, and improve hospitality and conduct training for tour guides which will be provided in the future.","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114420099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
As halal tourism demand show significant growth due to increase awareness of muslim tourists on consuming halal products and services during their travels, muslim millennials travelers becomes the most targeted market from destinations in the world, especially as they represent 25% of total tourism visitor arrivals. Therefore, this paper intends to reveal the perception of millennials on halal tourism and after that , the results to be projected in the development strategy of halal tourism in West Sumatera. It is an exploratory descriptive research in which primary data are collected through the distribution of questionnaire to 185 millennials in Jakarta. The results show that faith based needs especially the provision of halal food as well the opportunity to perform salaath and the availability of praying facilities along with water usage friendly washrooms are the most important services on their leisure travels. Muslim friendly accommodation, tourism attraction and shopping are the important facilities required, while the millennials search travel information and share their experience in social media. The most favorite tourism activities in halal tourism are adventure and family based tourism. To be successful in offering its halal tourism to millennials, West Sumatera should create its halal tourism products and services in accordance to the millennials tourists expectation.
{"title":"The Perspective of Millenial Tourists on Halal Tourism and its Reflection to Halal Tourism Development in West Sumatera","authors":"Diaz Pranita, D. D. Kesa","doi":"10.7454/jitps.v5i2.219","DOIUrl":"https://doi.org/10.7454/jitps.v5i2.219","url":null,"abstract":"As halal tourism demand show significant growth due to increase awareness of muslim tourists on consuming halal products and services during their travels, muslim millennials travelers becomes the most targeted market from destinations in the world, especially as they represent 25% of total tourism visitor arrivals. Therefore, this paper intends to reveal the perception of millennials on halal tourism and after that , the results to be projected in the development strategy of halal tourism in West Sumatera. It is an exploratory descriptive research in which primary data are collected through the distribution of questionnaire to 185 millennials in Jakarta. The results show that faith based needs especially the provision of halal food as well the opportunity to perform salaath and the availability of praying facilities along with water usage friendly washrooms are the most important services on their leisure travels. Muslim friendly accommodation, tourism attraction and shopping are the important facilities required, while the millennials search travel information and share their experience in social media. The most favorite tourism activities in halal tourism are adventure and family based tourism. To be successful in offering its halal tourism to millennials, West Sumatera should create its halal tourism products and services in accordance to the millennials tourists expectation.","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"398 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114923528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"CHSE GUIDELINES AS ONE OF THE GOVERNMENT'S EFFORTS TO PREVENT AND CONTROL THE NOVEL CORONA VIRUS DISEASE (COVID-19) IN THE IMPLEMENTATION OF INDONESIA MICE INDUSTRY","authors":"","doi":"10.7454/jitps.v5i2.200","DOIUrl":"https://doi.org/10.7454/jitps.v5i2.200","url":null,"abstract":"","PeriodicalId":136603,"journal":{"name":"Journal of Indonesia Tourism and Policy Studies","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126280003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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