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The Potential of Millennial Muslim’s Halal Tourism During The Covid-19 Pandemic 新冠疫情期间千禧一代穆斯林清真旅游的潜力
Pub Date : 2022-10-30 DOI: 10.21580/jdmhi.2022.4.2.12806
Cucu Susilawati, M. Abduh, M. Kamaruddin, Rosi Hasna Sari
This research is motivated by the trend of increasing the tourism sector to 16.11 million people in 2019, which makes halal tourism such as one of the profitable industries in the global market. However, since the confirmed case of Covid-19 in March 2020, the tourism sector has decreased by 66.02% in April 2020. It is known that tourists visiting during the COVID-19 pandemic are tourists from the millennial generation. This study aims to find out how to implement halal tourism in Indonesia and to find out how the millennial generation has the potential to increase halal tourism during the Covid-19 pandemic. This study uses a mixed-method i.e. a combination of quantitative and qualitative. Based on the distribution of questionnaires to 300 respondents, the results stated that the millennial generation was interested in and carried out halal tourism. The conclusion is the millennial Muslim generation continued to carry out tourism during the pandemic by implementing strict health protocols. This research implies that halal tourism can still revive even though a pandemic hits it.
这项研究的动机是,到2019年,旅游业的人数将增加到1611万人,这使得清真旅游成为全球市场上盈利的行业之一。然而,自2020年3月确诊病例以来,2020年4月旅游业下降了66.02%。据悉,新冠疫情期间到访的游客都是千禧一代。本研究旨在了解如何在印度尼西亚实施清真旅游,并了解千禧一代在2019冠状病毒病大流行期间如何有潜力增加清真旅游。本研究采用了定量与定性相结合的混合方法。根据对300名受访者的问卷调查,结果表明千禧一代对清真旅游感兴趣并进行了清真旅游。结论是,千禧年穆斯林一代在大流行期间通过执行严格的卫生协议继续开展旅游。这项研究表明,即使大流行来袭,清真旅游仍然可以复苏。
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引用次数: 0
What Non-Muslims Say About Halal-Certified Products? 非穆斯林如何看待清真认证产品?
Pub Date : 2022-10-30 DOI: 10.21580/jdmhi.2022.4.2.13140
A. Annisa, Sepia Hartiningsih, Siti Kholifah, Fatimah Rahmawati, I. Iskandar
The growth of the halal industry can be influenced by consumer behavior towards purchasing decisions for halal products. On the other hand, people's halal consumption patterns are influenced by halal literacy in heterogeneous societies. This study aims to find out how the attitudes of non-Muslim communities in Salatiga City regarding halal-certified products. The research method used is a qualitative method and is descriptive. The sample for this research was taken from 5 non-Muslim residents in the City of Salatiga who represented Catholicism, Protestant Christianity, Hinduism, Buddhism and Confucianism. This field research was carried out by asking questions through interviews with informants. The results of the study showed that the interviewees stated that they strongly agreed to choose halal-certified products, chose useful products and considered halal-certified products to be products with guaranteed quality and cleanliness. The resource person is neutral in feeling anxious when not consuming halal-certified products, and in choosing products that are not halal-certified. The concern of resource persons for halal-certified products is general in nature, each resource person has many considerations. Based on the research results, this can be used as a recommendation for halal literacy policies for heterogeneous communities. with a socio-cultural approach
清真产业的增长可能受到消费者对清真产品购买决策行为的影响。另一方面,在异质社会中,人们的清真消费模式受到清真素养的影响。本研究旨在了解萨拉提加市非穆斯林社区对清真认证产品的态度。使用的研究方法是定性方法和描述性方法。本研究的样本取自萨拉提加市的5名非穆斯林居民,他们分别信奉天主教、基督教新教、印度教、佛教和儒教。这项实地调查是通过与举报人面谈的方式进行的。研究结果显示,受访者表示他们强烈同意选择清真认证的产品,选择有用的产品,并认为清真认证的产品是有质量保证和清洁的产品。当不消费清真认证的产品时,资源人员在选择非清真认证的产品时感到焦虑是中立的。资源人员对清真认证产品的关注是一般性质的,每个资源人员都有许多考虑因素。基于研究结果,这可以作为异质社区清真扫盲政策的建议。用社会文化的方法
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引用次数: 0
Increasing Marketing Performance Through Customer Orientation, Competitor Orientation and Product Innovation 通过顾客导向、竞争对手导向和产品创新提高营销绩效
Pub Date : 2022-10-30 DOI: 10.21580/jdmhi.2022.4.2.13384
Maltuf Fitri, Soya Angga Arifin Nuha, Nurudin Nurudin
The existence of MSMEs plays a very important role in the process of equity and increasing people's income, as well as encouraging economic growth. the existence of fairly tight competition, namely in the economic field, MSMEs are faced with various opportunities and various threats both internally and externally. Most of MSMEs in Semarang City or 73.61 percent admit that they experience difficulties in running their business. In order for MSMEs to survive and get superior marketing performance, MSMEs must understand and understand, and be observant in seeing the market, what consumers want, and what changes must be made in order to be able to compete and survive. This means that companies must innovate in developing their business which is the main strategy in business competition. The purpose of this research is to determine the effect of customer orientation, competitor orientation and product innovation on marketing performance. The number of respondents in this study were 100 respondents who were owners or leaders of MSMEs in Semarang. The research data is in the form of quantitative data with data analysis techniques using Structural Partial Least Squares (PLS-SEM). The results showed that the variable coefficients of customer orientation and competitor orientation had a positive and significant effect on product innovation. The variables of customer orientation, competitor orientation and product innovation have a positive and significant impact on marketing performance. Product innovation variable can mediate positively and significantly between customer orientation and competitor orientation with marketing performance.
中小微企业的存在在促进公平、增加居民收入、促进经济增长的过程中起着非常重要的作用。存在着相当激烈的竞争,即在经济领域,中小微企业面临着各种机遇和各种内外部威胁。三宝垄市的大多数中小微企业(73.61%)承认,他们在经营中遇到了困难。中小微企业要想生存下来,获得优越的营销绩效,就必须了解和了解市场,观察市场,消费者想要什么,必须做出什么改变,才能竞争和生存。这意味着企业在发展业务时必须创新,这是企业竞争的主要策略。本研究的目的是确定顾客导向、竞争对手导向和产品创新对营销绩效的影响。本研究的受访者人数为100人,他们是三宝垄中小微企业的所有者或领导者。研究数据以定量数据的形式,采用结构偏最小二乘法(PLS-SEM)进行数据分析。结果表明,顾客导向和竞争对手导向的变量系数对产品创新具有显著的正向影响。顾客导向、竞争对手导向和产品创新三个变量对营销绩效有显著的正向影响。产品创新变量在顾客导向和竞争者导向与营销绩效之间具有显著的正向中介作用。
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引用次数: 0
Zoning Potential Halal Tourism Evidence in Indonesia 印度尼西亚清真旅游的潜在证据分区
Pub Date : 2022-10-30 DOI: 10.21580/jdmhi.2022.4.2.12591
A. Pramana, Dodi Sukma R.Ab, Y. Zamaya
Halal tourism destinations have grown quite significantly, although there are still various weaknesses. This research aims to map the potential of halal tourist destinations in Pekanbaru. This mapping is expected to be a reference for Pekanbaru City to develop the concept of halal tourism in Pekanbaru. The method in this research is the study of documentation, observation, and interviews. This documentation study is also intended to obtain the concept of mapping halal tourism zoning in the city of Pekanbaru. The results show that tourist attractions in Pekanbaru have very good and friendly facilities for visitors to halal tourism which must be linked to mapping. The potential of halal tourist destinations in Pekanbaru can be grouped into historical destinations, nature, shopping centers, mosques, sports centers and restaurants. Several destinations still need to continue to develop supporting facilities to increase the comfort of visitors to halal destinations while in these destinations. The mapping that has been done has a role as a travel route recommendation that makes it easier to direct halal tourists from arrival to returning to their homes.
清真旅游目的地的增长相当显著,尽管仍然存在各种弱点。本研究旨在绘制北干巴鲁清真旅游目的地的潜力图。该地图有望为北干巴鲁市发展清真旅游的概念提供参考。本研究采用文献资料法、观察法和访谈法。本文献研究也旨在获得北干巴鲁市清真旅游分区地图的概念。结果表明,北干巴鲁的旅游景点为游客提供了非常好的和友好的清真旅游设施,必须与地图联系起来。北干巴鲁的清真旅游目的地的潜力可以分为历史景点,自然,购物中心,清真寺,体育中心和餐馆。一些目的地仍然需要继续发展配套设施,以增加游客到清真目的地时的舒适度。已经完成的地图作为旅游路线推荐的作用,使它更容易指导清真游客从到达到返回家园。
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引用次数: 0
The Role of Islamic Banks in Development of Halal Tourism: Evidence from Central Java Indonesia 伊斯兰银行在发展清真旅游中的作用:来自印度尼西亚中爪哇的证据
Pub Date : 2022-04-30 DOI: 10.21580/jdmhi.2022.4.1.12493
K. Ismanto, Fachrurazi Fachrurazi, Muhammad Aunurrochim Mas’ad
Halal tourism has become a business trend in various countries, including Indonesia. Its existence requires the support of various sharia-based financial institutions, such as Islamic banks. However, its role in this industry has not yet been seen in the regions. The purpose of this paper is to analyze the role and position of Islamic banks in the development of halal tourism, especially in regions in Indonesia. This research was conducted in Central Java which includes three cities, namely Pekalongan City, Semarang City, and Surakarta City. Two types of data are needed in this study, both primary and secondary. Data were collected through observations at destinations, and interviews with Islamic banks and tourism business actors. Secondary data is collected through the assessment of documents, such as journal articles, books, research reports, and websites. The results of this study show that Islamic banks are an important part of regional halal tourism which acts as a supporting facility in the form of institutions. The role of Islamic banks in the development of halal tourism has not been maximized, because there has not been good cooperation with tourism business actors. However, existing Islamic banks have played an indirect role well for tourism business actors (SMEs) and visitors. The position of Islamic banks in the development of regional halal tourism is as a supporting facility. In the halal tourism ecosystem, Islamic banks are part of the ecosystem. This study implies that halal tourism will develop quickly if it is supported by Islamic banks that play a special role in supporting the implementation of halal tourism.
清真旅游在包括印度尼西亚在内的许多国家已经成为一种商业趋势。它的存在需要各种以伊斯兰教为基础的金融机构的支持,比如伊斯兰银行。然而,其在该行业中的作用尚未在该地区得到体现。本文的目的是分析伊斯兰银行在发展清真旅游中的作用和地位,特别是在印度尼西亚地区。这项研究是在中爪哇进行的,其中包括三个城市,即北加隆岸市,三宝垄市和苏拉arta市。本研究需要两种类型的数据,主要和次要。通过对目的地的观察和对伊斯兰银行和旅游商业参与者的采访收集数据。次要数据是通过评估文献收集的,如期刊文章、书籍、研究报告和网站。本研究结果表明,伊斯兰银行是区域清真旅游的重要组成部分,以制度形式作为配套设施。伊斯兰银行在发展清真旅游中的作用没有得到最大限度的发挥,因为与旅游商业行为者没有良好的合作。然而,现有的伊斯兰银行对旅游商业行为者(中小企业)和游客发挥了间接的作用。伊斯兰银行在区域清真旅游发展中的地位是作为配套设施。在清真旅游生态系统中,伊斯兰银行是生态系统的一部分。本研究表明,如果得到伊斯兰银行的支持,清真旅游将迅速发展,伊斯兰银行在支持清真旅游的实施方面发挥特殊作用。
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引用次数: 1
Consumers and Halal Cosmetic Products: Halal Label, Life Style and Word of Mouth Communication 消费者与清真化妆品:清真标签、生活方式与口碑传播
Pub Date : 2022-04-30 DOI: 10.21580/jdmhi.2022.4.1.10892
Heny Pujiastuti, A. Afendi, R. Junusi, Agus Mahardianto
The lifestyle of consumer behavior is growing very rapidly, especially with regard to the halal lifestyle. The purpose of this study was to test whether the halal label, lifestyle and word of mouth had an effect on purchasing decisions. The type of research used is quantitative research with multiple linear regression. The data in this study are primary data with 100 respondents from the State Islamic University of Walisongo, Semarang, who use Wardah halal cosmetic products. The sampling technique was carried out using the simple random sampling method. The results of this study indicate that the halal label and lifestyle variables have a positive and significant effect on purchasing decisions. Meanwhile, the word of mouth variable has no effect on purchasing decisions. The implications of this study provide an explanation that the use of halal cosmetic products is an option for the millennial generation (Gen-Z) in making a decision to purchase a beauty product.
消费者行为的生活方式正在迅速发展,特别是在清真生活方式方面。本研究的目的是测试清真标签、生活方式和口碑是否对购买决策有影响。研究类型采用多元线性回归的定量研究。本研究中的数据是来自三宝垄Walisongo州立伊斯兰大学的100名受访者的原始数据,他们使用瓦尔达清真化妆品。抽样技术采用简单随机抽样方法。本研究结果表明,清真标签和生活方式变量对购买决策有积极和显著的影响。同时,口碑变量对购买决策没有影响。本研究的含义提供了一个解释,即使用清真化妆品是千禧一代(Gen-Z)在决定购买美容产品时的一种选择。
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引用次数: 0
Customer Satisfaction: A Central Phenomenon in Digital Marketing J&T Express 顾客满意:数字营销的中心现象
Pub Date : 2022-04-30 DOI: 10.21580/jdmhi.2022.4.1.10889
Q. Violinda, Annisa Alfadila, Erandi Jinadari Wattegama, Henry Casandra Gultom
The decrease in the number of JT express users for 2017-2020 is a serious problem because consumers choose to use other expeditions.This study aims to determine the effect of service quality, delivery rates, timeliness on customer satisfaction JT Express Students of the Faculty of Economics and Business, PGRI University Semarang. In this study, students of the Faculty of Economics and Business, PGRI University Semarang in the 2017,2018,2019 class with a total of 256 respondents. The process of collecting data by distributing questionnaires through the Google Form for Students of the Faculty of Economics and Business, Universitas PGRI Semarang in the 20172018,2019 class. This study uses Multiple Linear Test with IBM SPSS 22. The results of this study indicate a positive and significant effect between service quality, shipping rates on customer satisfaction JT Express Students of the Faculty of Economics and Business, PGRI University Semarang. Punctuality has no effect on customer satisfaction JT Express Students of the Faculty of Economics and Business, PGRI University Semarang. Quality of service, delivery rates and timeliness there are variables that must be considered, namely related to timeliness because service quality and delivery rates affect customer satisfaction
2017-2020年JT快递用户数量的减少是一个严重的问题,因为消费者选择使用其他远征。本研究旨在探讨服务品质、配送率、及时性对顾客满意度的影响。在这项研究中,PGRI大学三宝垄经济与商业学院的学生在2017年,2018年和2019年的班级,共有256名受访者。通过为三宝垄大学PGRI经济与商业学院2017 - 2018、2019届学生发放问卷的谷歌表格收集数据的过程。本研究采用IBM SPSS 22多元线性检验。本研究结果显示服务品质、运货率对顾客满意度有显著的正向影响。三宝垄PGRI大学经济与商业学院学生:守时对顾客满意度没有影响。服务质量、交付率和及时性有必须考虑的变量,即与及时性相关,因为服务质量和交付率影响顾客满意度
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引用次数: 0
Predict Repurchase Intention Via E-satisfaction as a Mediator Against Consumer Attitudes in Use Face Recognition Payment 通过电子满意度预测消费者使用人脸识别支付态度的回购意愿
Pub Date : 2022-04-30 DOI: 10.21580/jdmhi.2022.4.1.12383
Nabila Alma Zahira, K. Kurniawati
In the last few decades, the use of technology has advanced and developed to enter the world of payments to make payments more manageable. Face Recognition Payment (FRP) is now being used as an option for in-store cashless payment methods. Based on the information system and customer theory, this study aims to predict repurchase intention through e-satisfaction as a mediator on consumer attitudes in using FRP. This study used an online questionnaire distributed to participants, with 239 valid responses received in Indonesia from May to June 2022. The data results were analyzed using different statistical methods, including descriptive statistics, reliability and validity analysis, and SEM-PLS. In this test, it can be concluded that consumer satisfaction is the main reason consumers make repeated purchases at stores that use the Face Recognition payment method. Furthermore, consumer attitudes toward the Face Recognition payment method can be influenced by the consumer's perceived personal risk and innovation. In contrast, the perceived usefulness and ease of use do not affect consumer attitudes toward the Face Recognition payment method. This study contributes to the literature by predicting consumer repeat purchases through perceived satisfaction as a mediator and providing new insights tailored to the needs of stores in an increasingly modern and growing market regarding consumer attitudes toward Face Recognition digital payments.
在过去的几十年里,技术的使用得到了进步和发展,进入了支付领域,使支付更容易管理。人脸识别支付(FRP)现在被用作店内无现金支付方式的一种选择。基于信息系统和顾客理论,本研究旨在通过电子满意度作为消费者使用FRP的态度的中介来预测消费者的再购买意愿。这项研究使用了一份在线调查问卷分发给参与者,从2022年5月到6月在印度尼西亚收到了239份有效回复。采用不同的统计方法对数据结果进行分析,包括描述性统计、信效度分析和SEM-PLS分析。在这个测试中,可以得出结论,消费者满意度是消费者在使用人脸识别支付方式的商店重复购买的主要原因。此外,消费者对人脸识别支付方式的态度会受到消费者感知到的个人风险和创新的影响。相比之下,感知有用性和易用性并不影响消费者对人脸识别支付方式的态度。本研究通过感知满意度作为中介来预测消费者的重复购买行为,并为日益现代化和不断增长的市场中消费者对面部识别数字支付的态度的商店需求提供了新的见解,从而为文献做出了贡献。
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引用次数: 0
The Islamic Lifestyle of the Muslim Middle Economy Class and the Opportunities for the Halal Tourism Industry in Indonesia 穆斯林中产阶级的伊斯兰生活方式和印尼清真旅游业的机遇
Pub Date : 2022-04-30 DOI: 10.21580/jdmhi.2022.4.1.10828
Singgih Muheramtohadi, Zuhdan Ady Fataron
In the last two decades there have been several social changes, such as the rise of industries based on sharia provisions from banking products, cosmetics, as well as Sharia tourism. Along with this growth, there have also been changes in attitudes and lifestyles such as the widespread use of the hijab which is often called the hijab revolution. This does not only occur in the lower economic class but also in the middle economic class. The economic lifestyle of the Muslim middle class also affects the demand for halal products. This paper aims to explain the relationship between the lifestyle of the Muslim economic middle class and its relationship with the opportunities for the halal tourism industry in Indonesia. The research method used is qualitative with a literature study and a descriptive approach. The results of this study are the relationship between middle class status, lifestyle and sharia products in Indonesia is very close. Halal tourism is also part of an industry that seeks to capture the opportunities generated by this market. Seeing the relationship between the middle class and the opportunities possessed by Halal Tourism is very large, and in the future it is expected that various industries that support sharia tourism will emerge, from lodging, restaurants, to various types of culinary delights that adapt to the needs of the Muslim middle class, which is always growing from year to year.
在过去的二十年里,社会发生了一些变化,比如基于伊斯兰教规定的银行产品、化妆品以及伊斯兰教旅游业的兴起。随着这种增长,人们的态度和生活方式也发生了变化,例如头巾的广泛使用,这通常被称为头巾革命。这不仅发生在下层经济阶层,也发生在中层经济阶层。穆斯林中产阶级的经济生活方式也影响了对清真产品的需求。本文旨在解释穆斯林经济中产阶级的生活方式与印尼清真旅游业机会之间的关系。使用的研究方法是定性与文献研究和描述的方法。本研究的结果是印度尼西亚的中产阶级地位、生活方式和伊斯兰教法产品之间的关系非常密切。清真旅游也是一个寻求抓住这个市场产生的机会的行业的一部分。看到中产阶级和清真旅游所拥有的机会之间的关系是非常大的,并且在未来,预计支持伊斯兰教旅游的各种行业将出现,从住宿,餐馆到适应穆斯林中产阶级需求的各种烹饪美食,这些需求每年都在增长。
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引用次数: 1
Brand Image Islamic: Halal Food Product Quality in Relationship To Repurchase Intention 品牌形象伊斯兰:清真食品产品质量与再购买意愿的关系
Pub Date : 2022-04-30 DOI: 10.21580/jdmhi.2022.4.1.8291
M. Trihudiyatmanto, Ari Prananditya, M. A. Iqbal
The theory of repurchase intention is one theory that explains customer behavior. Customers respond positively to the quality of service and intend to consume the company's products again. Many researchers study customer behavior influenced by service and product quality, but not much research has been conducted from an Islamic brand image perspective. An Islamic brand image is a form of brand image in the minds of consumers by using Islamic names. This research is causal research, which aims to analyze the relationship and influence of two or more phenomena through hypothesis testing. The sampling technique used was the accidental sampling method. Methods of data collection using a questionnaire using the Linkert scale. After being tested statistically using Structural Equation Modeling (SEM) analysis, the study results show that the quality of halal food products affects repurchase intentions. Islamic Brand Image mediates the effect of the relationship between the quality of halal food products on repurchase intentions at Yuasa Food Wonosobo. The halal aspect is one of the special considerations in the future, and this aspect needs to be developed further.
再购买意愿理论是解释顾客行为的理论之一。顾客对服务质量反应积极,并有再次消费公司产品的意向。许多研究者研究了服务和产品质量对顾客行为的影响,但从伊斯兰品牌形象的角度进行的研究并不多。伊斯兰品牌形象是通过使用伊斯兰名称在消费者心目中形成的一种品牌形象。本研究属于因果研究,旨在通过假设检验来分析两种或两种以上现象之间的关系和影响。所采用的抽样技术为偶然抽样法。数据收集方法:采用linkt量表进行问卷调查。经结构方程模型(SEM)分析统计检验,研究结果显示清真食品的质量影响消费者的再购买意愿。伊斯兰品牌形象中介了清真食品质量对汤浅食品Wonosobo再购买意愿的影响。清真方面是未来需要特别考虑的问题之一,这方面需要进一步发展。
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引用次数: 0
期刊
Journal of Digital Marketing and Halal Industry
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