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How Controlling Failure Perceptions Affects Performance: Evidence from a Field Experiment 控制失败感知如何影响绩效:来自现场实验的证据
Pub Date : 2020-04-09 DOI: 10.2308/tar-2018-0146
M. Cronin, David H. Erkens, Jason D. Schloetzer, C. Tinsley
We conducted a clustered randomized field experiment with 20 Brazilian distributorships of a multi-national direct sales organization to examine whether controlling failure perceptions through formal communications increases performance. We used the organization’s weekly sales meetings to deliver a video-based message from the regional head that either communicates workers should view failure as a natural part of learning rather than an indictment of their ability (treatment condition) or simply summarizes the organization’s history (control condition). We find that those who were assigned to the treatment condition were more likely to sustain their effort in response to economic adversity that coincided with our experiment. Additional analyses suggest that our treatment accomplished this by increasing job-specific confidence, and by reinforcing social norms that encourage workers to persevere after failure. Overall, our findings highlight that formal communications from senior management are a viable control mechanism for sustaining effort in the face of failure.
我们对一家跨国直销组织的20家巴西经销商进行了随机分组实地实验,以检验通过正式沟通控制失败感知是否能提高绩效。我们利用组织的每周销售会议,从区域负责人那里发布了一段基于视频的信息,要么传达员工应该将失败视为学习的自然组成部分,而不是对他们能力的指责(治疗条件),要么简单地总结组织的历史(控制条件)。我们发现,那些被分配到治疗条件的人更有可能在经济逆境中保持努力,这与我们的实验相吻合。另外的分析表明,我们的治疗方法通过增强对特定工作的信心,以及加强鼓励员工在失败后坚持下去的社会规范,实现了这一目标。总的来说,我们的研究结果强调,高层管理人员的正式沟通是一种可行的控制机制,可以在面对失败时保持努力。
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引用次数: 3
The Regulatory Observer Effect: Evidence from SEC Investigations 监管观察员效应:来自SEC调查的证据
Pub Date : 2019-12-01 DOI: 10.2139/ssrn.3514915
Terrence Blackburne, Zahn Bozanic, Bret A. Johnson, D. Roulstone
Drawing on financial reporting, institutional, and social psychology theories, we consider whether awareness of SEC scrutiny affects the extent to which managers exercise financial reporting discretion. Because there is a higher probability that the SEC will detect misconduct and impose penalties on firms under investigation, we predict that managers will change their behavior during periods of increased scrutiny. We test our predictions using novel data on all Division of Enforcement (DoE) investigations completed during the 2000-2016 period. The evidence we present offers three insights. First, our results suggest that managers perceive the SEC will be more concerned, and potentially more punitive, with firms that employ discretion through accruals rather than real activities. Second, the actions taken by managers appear to reflect improvements in accounting misstatement risk, reductions in accounting irregularities, and increases in conservatism. Third, firms investigated by the SEC, but not ultimately subject to an enforcement action, exhibit decreased R&D and increased likelihoods of CEO turnover, comment letter receipt, earnings restatements, and class-action lawsuits. The implications of our study should be of interest to academics, investors, and regulators in understanding how heightened regulatory monitoring over financial reporting can affect both accounting practices and operating decisions.
借鉴财务报告,制度和社会心理学理论,我们考虑是否意识到美国证券交易委员会的审查影响程度,经理行使财务报告的自由裁量权。由于美国证券交易委员会更有可能发现不当行为并对正在调查的公司施加处罚,我们预测,在审查加强的时期,管理人员将改变他们的行为。我们使用2000-2016年期间完成的所有执法部门(DoE)调查的新数据来测试我们的预测。我们提出的证据提供了三个见解。首先,我们的研究结果表明,管理人员认为,对于那些通过应计利润而非实际活动行使自由裁量权的公司,SEC将更加关注,并且可能更具惩罚性。其次,管理人员采取的行动似乎反映了会计错报风险的改善,会计违规行为的减少和稳健性的增加。第三,被美国证券交易委员会调查的公司,但最终没有受到执法行动的影响,表现出研发减少,CEO离职、收到评论信、收益重述和集体诉讼的可能性增加。学者、投资者和监管机构应该对我们的研究有兴趣,以了解对财务报告加强监管如何影响会计实践和经营决策。
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引用次数: 8
The Doctor will See You Elsewhere: Enterprise Information Systems and the Changing Control of Firm Activities 《医生会在别处见你:企业信息系统和企业活动控制的变化》
Pub Date : 2019-11-05 DOI: 10.2139/ssrn.3481443
Brad N. Greenwood, Russell J. Funk
In this work, we examine how the adoption of enterprise information systems affects the ability of high agency organizational actors to control the activities performed by firms, including both what those activities are and where they are done. While extant research highlights the ability of managers to more carefully manipulate the activities performed by the firm when enterprise IT is adopted, work has yet to examine whether high agency subordinates will use such technology to appropriate rents. Empirically, we investigate whether surgeons reallocate patients to ambulatory care settings for treatment after the adoption of electronic health records (EHR). Findings suggest that while the adoption of basic EHR technology has limited effect, the adoption of advanced EHRs dramatically increases the number of patients treated in an ambulatory care setting. Interestingly, these relationships are strongly moderated by both the financial incentives of the physician and the profit motives of the hospital. Practical and theoretical implications are discussed within.
在这项工作中,我们研究了企业信息系统的采用如何影响高级代理组织行动者控制公司所进行的活动的能力,包括这些活动是什么以及在哪里进行的。虽然现有的研究强调,当企业采用IT技术时,管理人员有能力更仔细地操纵公司所进行的活动,但尚未研究高级机构下属是否会使用这种技术来收取租金。经验上,我们调查外科医生是否重新分配病人门诊治疗设置后,采用电子健康记录(EHR)。研究结果表明,虽然采用基本电子病历技术的效果有限,但采用先进的电子病历显著增加了门诊治疗的患者数量。有趣的是,这些关系被医生的经济动机和医院的利润动机强烈地调节。实践和理论的影响进行了讨论。
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引用次数: 0
Audited Financial Reporting and Voluntary Disclosure of Corporate Social Responsibility (CSR) Reports 经审计财务报告和企业社会责任(CSR)报告自愿披露
Pub Date : 2015-09-29 DOI: 10.2139/ssrn.2666872
Long Chen, B. Srinidhi, Albert H. C. Tsang, Wei Yu
ABSTRACT: Prior studies show that corporate social responsibility (CSR) reporting is informative to investors but lacks credibility. This study examines whether a commitment to audits of financial ...
摘要:以往的研究表明,企业社会责任报告对投资者提供了信息,但缺乏可信度。本研究探讨财务审计的承诺是否…
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引用次数: 129
Servicers and Mortgage-Backed Securities Default: Theory and Evidence 服务商和抵押贷款支持证券违约:理论和证据
Pub Date : 2010-12-10 DOI: 10.2139/ssrn.1789695
B. Ambrose, A. Sanders, Abdullah Yavas
We study conflicting incentives of the master and special servicers in handling troubled loans in a CMBS deal and how the frictions between the interests of the two servicers might be diminished if the master and special servicing rights are held by the same firm. We show that concentrating both servicing rights in one firm reduces the likelihood that a defaulted loan terminates in foreclosure.
我们研究了在CMBS交易中,主服务机构和特殊服务机构在处理问题贷款时的激励冲突,以及如果主服务机构和特殊服务机构的权利由同一家公司持有,两家服务机构之间的利益摩擦如何减少。我们表明,将两种服务权利集中在一家公司可以降低违约贷款以止赎终止的可能性。
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引用次数: 3
Default Risk of CMBS Loans: What Explains the Regional Variations? CMBS贷款违约风险:如何解释地区差异?
Pub Date : 2010-08-28 DOI: 10.2139/ssrn.1672367
Xudong An, Yongheng Deng, A. Sanders
We find substantial regional variations in CMBS loan default rates based on a 10-year history of nearly 38,000 CMBS loans. We seek to explain those variations with well documented risk factors such as negative equity, insolvency, property type, originator and state foreclosure law, as well as some newly introduced factors such as local unemployment rate, loan covenant (lock out) and natural disaster (Katrina). Many of the aforementioned factors are significant for CMBS loan default risk and they help explain part of the regional variations in CMBS loan default rate. We also find a significant negative relationship between local residential real estate appreciation and CMBS loan default – those regions with higher house price appreciation rates have lower default risk in CMBS loans. Moreover, differences in MSA-level residential real estate appreciation rate add explanatory power of the regional variations in CMBS loan risk, even though they do not fully explain the regional risk. Our findings have important implications for the CMBS investment community.
根据近38,000笔CMBS贷款的10年历史,我们发现CMBS贷款违约率存在显著的地区差异。我们试图用充分记录的风险因素来解释这些差异,如负资产、破产、财产类型、发起人和州止赎法,以及一些新引入的因素,如当地失业率、贷款契约(锁定)和自然灾害(卡特里娜飓风)。上述许多因素对CMBS贷款违约风险具有重要意义,它们有助于解释CMBS贷款违约率的部分地区差异。我们还发现,当地住宅房地产升值与CMBS贷款违约之间存在显著的负相关关系,房价升值率越高的地区,CMBS贷款违约风险越低。此外,msa级住宅房地产升值率的差异增加了CMBS贷款风险区域差异的解释力,尽管它们不能完全解释区域风险。我们的研究结果对CMBS投资界具有重要意义。
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引用次数: 8
The Good, the Bad, or the Ugly? An Empirical Investigation of Revoking Behavior on Ebay 好,坏,还是丑?Ebay上撤销行为的实证研究
Pub Date : 2010-08-18 DOI: 10.2139/ssrn.1664822
Shun Ye, G. Gao, S. Viswanathan
This study investigates a crucial aspect of the reputation mechanism design in electronic markets – the ability of buyers and sellers to revoke or mutually withdraw negative feedback and ratings. Based on an analysis of recent changes in eBay’s feedback mechanism design, we find that the two-way reputation system enables certain sellers to behave opportunistically by revoking negative feedbacks they receive. This makes the reputation system less effective in discerning the quality of sellers. We also find that changes in the reputation system have a significant influence on these sellers’ behaviors. After eBay’s ban on revoking, sellers exert more effort to improve the quality of their transactions. Our findings support the moral hazard assumption regarding seller’s strategic behavior. We discuss the implications of the above findings for reputation mechanism design and practice.
本研究探讨了电子市场中声誉机制设计的一个重要方面——买卖双方撤销或相互撤销负面反馈和评级的能力。通过对近期eBay反馈机制设计变化的分析,我们发现双向信誉系统使某些卖家能够通过撤销他们收到的负面反馈来投机行为。这使得信誉系统在辨别卖家质量方面的效率降低。我们还发现,声誉体系的变化对这些卖家的行为有显著的影响。在eBay禁止撤销交易后,卖家更加努力地提高交易质量。我们的研究结果支持卖方战略行为的道德风险假设。我们讨论了上述研究结果对声誉机制设计和实践的影响。
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引用次数: 2
Do Market Characteristics Impact the Relationship between Retailer Characteristics and Online Prices? 市场特征是否影响零售商特征与在线价格之间的关系?
Pub Date : 2006-01-20 DOI: 10.2139/ssrn.878203
R. Venkatesan, K. Mehta, R. Bapna
Theoretical expectations suggest that with increasing competition online retailers would lower prices and within a given market, online retailers with higher levels of service quality would charge higher prices. Empirical investigations of online price differentiation have found reduction in price dispersion with increase in number of competitors. However, the effect of service quality on online retailers' prices has not been found to be consistent. Empirical evidence from offline markets indicates that retailers customize prices at the brand store level and that market characteristics that reflect competition are a major determinant of their pricing strategies. Together, these findings lead us to believe that a better understanding of the sources of online price dispersion can be obtained by examining interactions between retailer and market characteristics. In this paper we examine if retailer characteristics such as service quality and transaction channels impact online prices. Departing from earlier studies, we specifically seek to answer when and how, in the context of different market characteristics, do they enable the retailers to price differentiate? The market characteristics examined include number of competitors, nature of competition, and scope for differentiation in terms of both service quality and transaction channels, Given that the retailer and market level determinants are at different levels of abstractions, simple linear models are not suitable for capturing the interactions between them. We adopt a hierarchical linear modeling approach that closely reflects the levels of abstraction in the market structure and allows us to test for interactions between retailer and market characteristics. Using 13,393 price quotes for 1,880 best selling products across eight product categories, from 194 Internet retailers, we find that retailer and market characteristics interact significantly in influencing retailer price levels. The better fit between the model and the online market structure is reflected by an 25% increase in the explanation of price dispersion as compared to similar studies. Extending prior research, and consistent with theoretical expectations, we find empirical evidence for a significant positive influence of service quality on posted prices across all product categories. We observe that an increase in number of competitors induces a downward pressure in prices for all retailers, albeit at a decreasing rate. Interestingly, highly competitive markets, marked by the presence of a large number of competitors, a wider variance in the service quality of the retailers selling the product accentuates the price-premiums demanded by high service quality retailers. On the other hand, retailers with low service quality charge higher prices either when there are a large number of competitors and low variation in service quality or when there is a large variance in service quality and few competitors. Our results indicate that the
理论预期表明,随着竞争的加剧,在线零售商会降低价格,在给定的市场中,服务质量水平较高的在线零售商会收取更高的价格。对在线价格差异的实证研究发现,随着竞争对手数量的增加,价格差异会减少。然而,服务质量对在线零售商价格的影响并不一致。来自线下市场的经验证据表明,零售商在品牌店层面定制价格,反映竞争的市场特征是其定价策略的主要决定因素。总之,这些发现使我们相信,通过检查零售商和市场特征之间的相互作用,可以更好地了解在线价格差异的来源。在本文中,我们研究了零售商的特征,如服务质量和交易渠道是否影响在线价格。从早期的研究出发,我们特别寻求答案,在不同的市场特征背景下,它们何时以及如何使零售商能够实现价格差异化?研究的市场特征包括竞争者的数量,竞争的性质,以及在服务质量和交易渠道方面的差异化范围。鉴于零售商和市场水平决定因素处于不同的抽象水平,简单的线性模型不适合捕捉它们之间的相互作用。我们采用了一种层次线性建模方法,这种方法紧密地反映了市场结构中的抽象层次,并允许我们测试零售商和市场特征之间的相互作用。利用194家互联网零售商8个产品类别1,880种最畅销产品的13,393份报价,我们发现零售商和市场特征在影响零售商价格水平方面存在显著的相互作用。与类似的研究相比,模型与在线市场结构之间更好的拟合体现在对价格分散的解释上增加了25%。延伸先前的研究,并与理论预期一致,我们发现实证证据表明,服务质量对所有产品类别的公布价格有显著的积极影响。我们观察到,竞争对手数量的增加导致所有零售商的价格下降压力,尽管速度在下降。有趣的是,高度竞争的市场,以大量竞争者的存在为标志,销售产品的零售商的服务质量差异更大,这突出了高服务质量零售商所要求的价格溢价。另一方面,服务质量低的零售商在竞争对手多、服务质量变化小或服务质量变化大、竞争对手少的情况下,都会收取较高的价格。我们的研究结果表明,全国实体店零售商的公布价格对销售该产品的其他全国实体店零售商的竞争很敏感。我们的研究表明,虽然零售商的特征确实显著影响在线价格,但其影响会因市场特征而增强或减弱。
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引用次数: 0
The Sensitivity of Bank Net Interest Margins and Profitability To Credit, Interest-Rate, and Term-Structure Shocks Across Bank Product Specializations 银行净息差和盈利能力对信贷、利率和期限结构冲击的敏感性
Pub Date : 2005-01-01 DOI: 10.2139/ssrn.886727
G. Hanweck, Lisa Ryu
This paper presents a dynamic model of bank behavior that explains net interest margin changes for different groups of banks in response to credit, interest-rate, and term-structure shocks. Using quarterly data from 1986 to 2003, we find that banks with different product-line specializations and asset sizes respond in predictable yet fundamentally dissimilar ways to these shocks. Banks in most bank groups are sensitive in varying degrees to credit, interest-rate, and term-structure shocks. Large and more diversified banks seem to be less sensitive to interest- rate and term-structure shocks, but more sensitive to credit shocks. We also find that the composition of assets and liabilities, in terms of their repricing frequencies, helps amplify or moderate the effects of changes and volatility in short-term interest rates on bank net interest margins, depending on the direction of the repricing mismatch. We also analyze subsample periods that represent different legislative, regulatory, and economic environments and find that most banks continue to be sensitive to credit, interest-rate, and term-structure shocks. However, the sensitivity to term-structure shocks seems to have lessened over time for certain groups of banks, although the results are not universal. In addition, our results show that banks in general are not able to hedge fully against interest-rate volatility. The sensitivity of net interest margins to interest-rate volatility for different groups of banks varies across subsample periods; this varying sensitivity could reflect interest-rate regime shifts as well as the degree of hedging activities and market competition. Finally, by investigating the sensitivity of ROA to interest-rate and credit shocks, we have some evidence that banks of different specializations were able to price actual and expected changes in credit risk more efficiently in the recent period than in previous periods. These results also demonstrate that banks of all specializations try to offset adverse changes in net interest margins so as to mute their effect on reported after-tax earnings.
本文提出了一个银行行为的动态模型,解释了不同银行群体在应对信贷、利率和期限结构冲击时的净息差变化。利用1986年至2003年的季度数据,我们发现,不同产品线专业化和资产规模的银行对这些冲击的反应是可预测的,但从根本上是不同的。大多数银行集团的银行对信贷、利率和期限结构冲击都有不同程度的敏感。大型和更多元化的银行似乎对利率和期限结构冲击不太敏感,但对信贷冲击更敏感。我们还发现,资产和负债的构成,就其重新定价频率而言,有助于放大或缓和短期利率变化和波动对银行净息差的影响,这取决于重新定价错配的方向。我们还分析了代表不同立法、监管和经济环境的子样本时期,发现大多数银行继续对信贷、利率和期限结构冲击敏感。然而,随着时间的推移,某些银行对期限结构冲击的敏感性似乎有所降低,尽管结果并不普遍。此外,我们的结果表明,银行一般不能完全对冲利率波动。不同银行组的净息差对利率波动的敏感性在子样本期间各不相同;这种不同的敏感性可以反映利率机制的变化,以及对冲活动和市场竞争的程度。最后,通过调查ROA对利率和信贷冲击的敏感性,我们有一些证据表明,不同专业的银行在最近一段时间内能够比以前更有效地定价实际和预期的信贷风险变化。这些结果还表明,所有专业的银行都试图抵消净息差的不利变化,以减弱其对报告的税后收益的影响。
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引用次数: 65
The Information Content of the Deferred Tax Valuation Allowance: An Event Study of News Disclosures of Valuation Allowance Changes 递延所得税估值准备的信息内容:对估值准备变动新闻披露的事件研究
Pub Date : 2002-09-01 DOI: 10.2139/ssrn.314728
Krishna R. Kumar, Gnanakumar Visvanathan
An event study demonstrates that disclosures of changes in deferred tax valuation allowances (VA) provide information beyond contemporaneous earnings reports. Prior research shows that, in setting VA, managers consider the extent that taxable income is available from various sources for the realization of deferred tax assets (DTA). Our evidence supports a characterization where investors use VA disclosures to infer management's expectations about DTA realizability and future taxable income available for their realization. These findings are potentially important evidence on the implications of financial accounting standards that allow discretion in measurement. In particular, they support the view that such discretion can serve to elicit management's expectations for the benefit of investors.
一项事件研究表明,递延税估值免税额(VA)变化的披露提供了超越同期收益报告的信息。先前的研究表明,在设定VA时,管理者会考虑可从各种来源获得可用于实现递延所得税资产(DTA)的应税收入的程度。我们的证据支持一个特征,即投资者使用VA披露来推断管理层对DTA可变现性和未来可用于其实现的应税收入的期望。这些发现是潜在的重要证据,财务会计准则的影响,允许自由裁量权的计量。特别是,他们支持这样一种观点,即这种自由裁量权可以引出管理层对投资者利益的期望。
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引用次数: 1
期刊
George Mason University School of Business Research Paper Series
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