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International Journal of Operations & Production Management最新文献

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The liability of foreignness and operational security: evidence from emerging markets 异国情调与运营安全的责任:新兴市场的证据
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-02-29 DOI: 10.1108/ijopm-04-2023-0264
Yuxiao Ye, Yiting Han, Baofeng Huo

Purpose

In this research, we explore the adverse impact of foreign ownership on operational security, a critical operational implication of the liability of foreignness (LOF).

Design/methodology/approach

The empirical analysis is based on a multi-country dataset from the World Bank Enterprises Survey, which contains detailed firm-level information from over 8,902 firms in 82 emerging market countries. We perform a series of robustness checks to further confirm our findings.

Findings

We find that a high ratio of foreign ownership is associated with an increased likelihood of security breaches and higher security costs. Our results also indicate that high levels of host countries’ institutional quality and firms’ local embeddedness can mitigate such vulnerability in operational security.

Originality/value

This study is one of the first to uncover the critical operational implication of the LOF, indicating that a high ratio of foreign ownership exposes firms to operational security challenges.

目的在本研究中,我们探讨了外资所有权对运营安全的不利影响,这是外资责任(LOF)的一个重要运营影响。我们进行了一系列稳健性检验,以进一步证实我们的研究结果。研究结果我们发现,外资持股比例高与安全漏洞可能性增加和安全成本提高相关。我们的研究结果还表明,东道国高水平的制度质量和企业的本地嵌入性可以缓解运营安全方面的这种脆弱性。原创性/价值本研究是首次揭示 LOF 的关键运营影响的研究之一,表明高比例的外资所有权会使企业面临运营安全挑战。
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引用次数: 0
Exploring tensions of Industry 4.0 adoption in lean production systems from a dialectical perspective 从辩证角度探讨精益生产系统采用工业 4.0 的紧张关系
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-02-23 DOI: 10.1108/ijopm-05-2023-0354
Emanuele Gabriel Margherita, Alessio Maria Braccini

Purpose

This paper uses dialectical inquiry to explore tensions that arise when adopting Industry 4.0 technologies in a lean production system and their reconciliation mechanisms.

Design/methodology/approach

We conducted an in-depth qualitative case study over a 3-year period on an Italian division of an international electrotechnical organisation that produces electrical switches. This organisation successfully adopted Industry 4.0 technologies in a lean production system. The study is based on primary data such as observations and semi-structured interviews, along with secondary data.

Findings

We identify four empirically validated dialectic tensions arising across different Industry 4.0 adoption stages due to managers’ and workers’ contrasting interpretations of technologies. Consequently, we define the related reconciliation mechanisms that allow the effective adoption of various Industry 4.0 technologies to support a lean production system.

Originality/value

This is the first empirical investigation of tensions in the adoption of Industry 4.0 technologies in a lean production system. Furthermore, the paper presents four theoretical propositions and a conceptual model describing which tensions arise during the adoption of Industry 4.0 technologies in a lean production system and the reconciliation mechanisms that prevent lean production system deterioration.

本文采用辩证探究的方法,探讨在精益生产系统中采用工业 4.0 技术时出现的紧张关系及其调和机制。设计/方法/途径我们对一家生产电气开关的国际电工组织的意大利分部进行了为期 3 年的深入定性案例研究。该组织在精益生产系统中成功采用了工业 4.0 技术。研究基于观察和半结构化访谈等原始数据以及二手数据。研究结果我们发现,由于管理者和工人对技术的不同理解,在采用工业 4.0 的不同阶段出现了四种经过经验验证的辩证紧张关系。因此,我们定义了相关的协调机制,以便有效采用各种工业 4.0 技术来支持精益生产系统。原创性/价值这是首次对精益生产系统采用工业 4.0 技术过程中的紧张关系进行实证调查。此外,本文还提出了四个理论命题和一个概念模型,描述了在精益生产系统中采用工业 4.0 技术过程中出现的紧张关系,以及防止精益生产系统恶化的协调机制。
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引用次数: 0
Follow the leader (or not): the influence of superstars on crowd size in crowdsourcing contests 追随领导者(或不追随领导者):超级明星对众包竞赛中人群规模的影响
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-02-22 DOI: 10.1108/ijopm-03-2023-0219
Zhongzhi Liu, Fujun Lai, Qiaoyi Yin

Purpose

As the application of crowdsourcing contests grows, leveraging the participation of superstars (i.e. solvers who have outstanding performance records in a crowdsourcing platform) becomes an emergent approach for managers to solve crowdsourced problems. Although much is known about superstars’ performance implications, it remains unclear whether and how their participation affects the size of a contest crowd for a crowdsourcing contest. Based on social contagion theory, this paper aims to examine the impact of superstars’ participation on the crowd size and studies how this impact varies across solvers with different heterogeneity in terms of skills, exposure and cultural proximity with superstars in crowdsourcing contests.

Design/methodology/approach

This paper uses secondary data from one crowdsourcing platform that includes 6,587 innovation contests to examine superstars’ main and contextual effects on the crowd size of a contest.

Findings

Our results reveal that superstars’ participation positively affects the crowd size of a contest in general. This finding suggests that social contagion is a fundamental mechanism underlying crowd formation in crowdsourcing contests. Our results also indicate that in contests that involve multiple superstars, superstars’ effect on crowd size becomes negative when we simultaneously consider other solvers’ heterogeneity in terms of skills, exposure and cultural background, and this negative effect will be intensified by increases in the skill gap, extent of exposure and cultural proximity between superstars and other solvers in the same contest.

Originality/value

Our research enhances the understanding of the influence of superstars and the mechanism underlying the emergence of contest crowds in crowdsourcing contests and contributes knowledge to better understand social contagion in a competitive setting. The results are meaningful for sourcing managers and platform supervisors to design contests and supervise crowd size in crowdsourcing contests.

目的 随着众包竞赛应用的增长,利用超级明星(即在众包平台上有突出表现记录的解题者)的参与成为管理者解决众包问题的一种新兴方法。尽管人们对超级明星的绩效影响了解甚多,但他们的参与是否会影响众包竞赛的竞赛人群规模,以及他们的参与如何影响竞赛人群规模,目前仍不清楚。基于社会传染理论,本文旨在考察超级明星的参与对人群规模的影响,并研究这种影响在众包竞赛中与超级明星在技能、接触和文化亲近程度等方面具有不同异质性的解题者之间是如何变化的。设计/方法/途径本文利用一个众包平台的二手数据(包括 6,587 个创新竞赛)来研究超级明星对竞赛人群规模的主要影响和背景影响。这一结果表明,社会传染是众包竞赛中人群形成的基本机制。我们的研究结果还表明,在有多个超级明星参与的竞赛中,如果我们同时考虑到其他解题者在技能、接触面和文化背景方面的异质性,超级明星对人群规模的影响就会变成负效应,而且这种负效应会随着超级明星与同一竞赛中其他解题者之间的技能差距、接触面和文化接近程度的增加而加剧。原创性/价值我们的研究加深了人们对众包竞赛中超级明星的影响和竞赛人群出现的内在机制的理解,并为更好地理解竞争环境中的社会传染贡献了知识。研究结果对众包管理者和平台监督者设计竞赛和监督众包竞赛中的人群规模很有意义。
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引用次数: 0
Theorising worker voice for supply chain justice – communication, representation and recognition 从理论上分析工人对供应链正义的呼声--沟通、代表和认可
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-02-08 DOI: 10.1108/ijopm-06-2023-0528
Victoria Stephens, Amy Victoria Benstead, Helen Goworek, Erica Charles, Dane Lukic

Purpose

The paper explores the notion of worker voice in terms of its implications for supply chain justice. The paper proposes the value of the recognition perspective on social justice for framing workers’ experiences in global supply chains and identifies opportunities for the advancement of the worker voice agenda with recognition justice in mind.

Design/methodology/approach

The paper adopts a conceptual approach to explore the notion of worker voice in supply chains in terms of the recognition perspective on social justice.

Findings

Sustainable supply chain management (SSCM) scholarship has considered worker voice in terms of two key paradigms, which we term communication and representation. To address recognition justice for workers in global supply chains, the worker voice agenda must consider designing worker voice mechanisms to close recognition gaps for workers with marginalised identities; the shared responsibilities of supply chain actors to listen alongside the expectation of workers to use their voice; and the expansion of the concept of worker voice to cut across home-work boundaries.

Originality/value

The paper offers conceptual clarity on the emerging notion of worker voice in SSCM and is the first to interrogate the implications of recognition justice for the emergent worker voice agenda. It articulates key opportunities for future research to further operationalise worker voice upon a recognition foundation.

本文从供应链正义的角度探讨了工人声音的概念。研究结果可持续供应链管理(SSCM)的学术研究从两个关键范式的角度考虑了工人的声音,我们称之为沟通和代表。为了解决全球供应链中工人的认可正义问题,工人话语权议程必须考虑设计工人话语权机制,以缩小对具有边缘化身份的工人的认可差距;供应链参与者在期望工人使用其话语权的同时,还应共同承担倾听的责任;以及扩大工人话语权的概念,以跨越家庭工作的界限。它阐明了未来研究的关键机会,以便在认可的基础上进一步落实工人的声音。
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引用次数: 0
What are the root causes of material delivery schedule inaccuracy in supply chains? 供应链中材料交付计划不准确的根本原因是什么?
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-01-12 DOI: 10.1108/ijopm-12-2022-0806
Patrik Jonsson, Johan Öhlin, Hafez Shurrab, Johan Bystedt, Azam Sheikh Muhammad, Vilhelm Verendel

Purpose

This study aims to explore and empirically test variables influencing material delivery schedule inaccuracies?

Design/methodology/approach

A mixed-method case approach is applied. Explanatory variables are identified from the literature and explored in a qualitative analysis at an automotive original equipment manufacturer. Using logistic regression and random forest classification models, quantitative data (historical schedule transactions and internal data) enables the testing of the predictive difference of variables under various planning horizons and inaccuracy levels.

Findings

The effects on delivery schedule inaccuracies are contingent on a decoupling point, and a variable may have a combined amplifying (complexity generating) and stabilizing (complexity absorbing) moderating effect. Product complexity variables are significant regardless of the time horizon, and the item’s order life cycle is a significant variable with predictive differences that vary. Decoupling management is identified as a mechanism for generating complexity absorption capabilities contributing to delivery schedule accuracy.

Practical implications

The findings provide guidelines for exploring and finding patterns in specific variables to improve material delivery schedule inaccuracies and input into predictive forecasting models.

Originality/value

The findings contribute to explaining material delivery schedule variations, identifying potential root causes and moderators, empirically testing and validating effects and conceptualizing features that cause and moderate inaccuracies in relation to decoupling management and complexity theory literature?

目的 本研究旨在探索和实证检验影响材料交付计划不准确性的变量。从文献中确定了解释变量,并在一家汽车原始设备制造商的定性分析中进行了探讨。通过使用逻辑回归和随机森林分类模型、定量数据(历史计划交易和内部数据),检验了变量在不同计划期限和不准确水平下的预测差异。研究结果对交货计划不准确性的影响取决于解耦点,变量可能具有放大(产生复杂性)和稳定(吸收复杂性)的综合调节作用。无论时间跨度如何,产品复杂性变量都是重要变量,而项目的订单生命周期是一个重要变量,其预测差异各不相同。研究结果为探索和发现特定变量的模式提供了指导,以改善材料交付计划的不准确性,并为预测模型提供输入。原创性/价值研究结果有助于解释材料交付计划的变化,确定潜在的根本原因和调节因素,对效果进行实证测试和验证,并结合解耦管理和复杂性理论文献,将导致和调节不准确性的特征概念化。
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引用次数: 0
Leveraging organizational knowledge to develop agility and improve performance: the role of ambidexterity 利用组织知识发展灵活性和提高绩效:灵活应变的作用
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-01-12 DOI: 10.1108/ijopm-04-2023-0274
Gerald Stei, Alexander Rossmann, Levente Szász

Purpose

As a response to the increased frequency of disruptive events and intense competition, organizational agility has become a key concept in organizational research. Fostering organizational agility requires leveraging knowledge that exists both outside (exploration) and inside (exploitation) the organization. This research tests the so-called ambidexterity hypothesis, which claims that a balance between exploration and exploitation leads to increased organizational outcomes, including the development of organizational agility. Complementing previously established measurement models on ambidexterity, this research proposes an alternative measurement model to analyze how ambidexterity can enhance organizational agility and, indirectly, performance, taking into consideration the moderating effect of environmental competitiveness.

Design/methodology/approach

A review of existing measurement models for ambidexterity shows that tension, a crucial aspect of ambidexterity, is often neglected. The authors, therefore, develop a new measurement model of ambidexterity to incorporate ambidexterity-induced tension. Using this measurement model, they examine the effect of ambidexterity on the development of entrepreneurial and adaptive agility as well as performance.

Findings

Ambidexterity positively influences both entrepreneurial and adaptive agility, indicating that a balance between exploration and exploitation has superior organizational effects. This finding confirms the ambidexterity hypothesis with respect to organizational agility. Furthermore, both entrepreneurial and adaptive agility drive organizational performance. These two indirect effects via agility fully mediate the impact of ambidexterity on organizational performance. Finally, environmental competitiveness positively moderates the relationship between ambidexterity and adaptive agility.

Originality/value

The findings extend research on ambidexterity by showing its positive effects on organizational agility. Furthermore, the study proposes an alternative operationalization to capture the ambidexterity construct that may lay the groundwork for further applications of the ambidexterity concept.

目的 作为对日益频繁的破坏性事件和激烈竞争的回应,组织敏捷性已成为组织研究中的一个重要概念。培养组织敏捷性需要利用组织外部(探索)和内部(开发)的知识。这项研究检验了所谓的 "灵巧性假设"(ambidexterity hypothesis),该假设认为,在探索和利用之间取得平衡会增加组织成果,包括发展组织灵敏性。考虑到环境竞争力的调节作用,本研究提出了另一种测量模型,以分析灵活性如何提高组织的敏捷性,并间接提高组织的绩效,这是对之前建立的灵活性测量模型的补充。因此,作者开发了一种新的灵活性测量模型,将灵活性引起的张力纳入其中。研究结果 灵活性对创业和适应敏捷性都有积极影响,表明探索和利用之间的平衡具有卓越的组织效应。这一发现证实了关于组织敏捷性的灵活性假设。此外,创业敏捷性和适应敏捷性都能推动组织绩效。这两种通过敏捷性产生的间接效应完全调节了灵活性对组织绩效的影响。最后,环境竞争力正向调节了灵活性与适应性敏捷性之间的关系。 原创性/价值研究结果表明,灵活性对组织敏捷性有积极影响,从而扩展了对灵活性的研究。此外,该研究还提出了另一种操作方法来捕捉灵巧性概念,为进一步应用灵巧性概念奠定了基础。
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引用次数: 0
Digital capabilities to manage agri-food supply chain uncertainties and build supply chain resilience during compounding geopolitical disruptions 利用数字化能力管理农业食品供应链的不确定性,并在复杂的地缘政治干扰中建立供应链复原力
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-01-11 DOI: 10.1108/ijopm-11-2022-0737
Amine Belhadi, Sachin Kamble, Nachiappan Subramanian, Rajesh Kumar Singh, Mani Venkatesh

Purpose

The agricultural supply chain is susceptible to disruptive geopolitical events. Therefore, agri-food firms must devise robust resilience strategies to hasten recovery and mitigate global food security effects. Hence, the central aim of this paper is to investigate how supply chains could leverage digital technologies to design resilience strategies to manage uncertainty stemming from the external environment disrupted by a geopolitical event. The context of the study is the African agri-food supply chain during the Russian invasion of Ukraine.

Design/methodology/approach

The authors employ strategic contingency and dynamic capabilities theory arguments to explore the scenario and conditions under which African agri-food firms could leverage digital technologies to formulate contingency strategies and devise mitigation countermeasures. Then, the authors used a multi-case-study analysis of 14 African firms of different sizes and tiers within three main agri-food sectors (i.e. livestock farming, food-crop and fisheries-aquaculture) to explore, interpret and present data and their findings.

Findings

Downstream firms (wholesalers and retailers) of the African agri-food supply chain are found to extensively use digital seizing and transforming capabilities to formulate worst-case assumptions amid geopolitical disruption, followed by proactive mitigation actions. These capabilities are mainly supported by advanced technologies such as blockchain and additive manufacturing. On the other hand, smaller upstream partners (SMEs, cooperatives and smallholders) are found to leverage less advanced technologies, such as mobile apps and cloud-based data analytics, to develop sensing capabilities necessary to formulate a “wait-and-see” strategy, allowing them to reduce perceptions of heightened supply chain uncertainty and take mainly reactive mitigation strategies. Finally, the authors integrate their findings into a conceptual framework that advances the research agenda on managing supply chain uncertainty in vulnerable areas.

Originality/value

This study is the first that sought to understand the contextual conditions (supply chain characteristics and firm characteristics) under which companies in the African agri-food supply chain could leverage digital technologies to manage uncertainty. The study advances contingency and dynamic capability theories by providing a new way of interacting in one specific context. In practice, this study assists managers in developing suitable strategies to manage uncertainty during geopolitical disruptions.

目的 农业供应链很容易受到破坏性地缘政治事件的影响。因此,农业食品公司必须制定强有力的恢复战略,以加速恢复并减轻对全球粮食安全的影响。因此,本文的核心目的是研究供应链如何利用数字技术设计复原战略,以管理因地缘政治事件而受到破坏的外部环境所带来的不确定性。研究背景是俄罗斯入侵乌克兰期间的非洲农业食品供应链。作者运用战略应急和动态能力理论论点,探讨了非洲农业食品公司在何种情景和条件下可以利用数字技术制定应急战略并设计缓解对策。然后,作者对三个主要农业食品行业(即畜牧业、粮食作物和渔业-水产养殖业)中不同规模和层级的 14 家非洲公司进行了多案例研究分析,以探索、解释和呈现数据及研究结果。研究结果发现,非洲农业食品供应链的下游公司(批发商和零售商)广泛使用数字捕捉和转换能力,以制定地缘政治干扰下的最坏情况假设,并随后采取积极的缓解行动。这些能力主要得到区块链和增材制造等先进技术的支持。另一方面,较小的上游合作伙伴(中小型企业、合作社和小农)则利用移动应用程序和云数据分析等不太先进的技术,发展制定 "观望 "战略所需的感知能力,从而降低对供应链不确定性增加的感知,并主要采取被动的缓解战略。最后,作者将他们的研究结果整合到一个概念框架中,以推进脆弱地区供应链不确定性管理的研究议程。 原创性/价值 本研究首次试图了解非洲农业食品供应链中的公司可以利用数字技术管理不确定性的背景条件(供应链特征和公司特征)。这项研究提供了一种在特定环境下进行互动的新方法,从而推动了应急和动态能力理论的发展。在实践中,本研究有助于管理者制定合适的战略,在地缘政治混乱期间管理不确定性。
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引用次数: 0
The bright side of being uncertain: the impact of economic policy uncertainty on corporate innovation 不确定的光明面:经济政策不确定性对企业创新的影响
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-01-08 DOI: 10.1108/ijopm-05-2023-0386
Chen Liang, Peter K.C. Lee, Minghao Zhu, Andy C.L. Yeung, T.C.E. Cheng, Honggeng Zhou

Purpose

This study aims to theoretically hypothesize and empirically examine the impact of economic policy uncertainty (EPU) on firms' innovation performance as well as the contingency conditions of this relationship.

Design/methodology/approach

This study collects and combines secondary longitudinal data from multiple sources to test for a direct impact of EPU on firms' innovation performance. It further examines the moderating effects of firms' operational and marketing capabilities. A series of robustness checks are performed to ensure the consistency of the findings.

Findings

In contrast to the common belief that EPU reduces the innovativeness of firms, the authors find an inverted-U relationship between EPU and innovation performance, indicating that a moderate level of EPU actually promotes innovation. Further analysis suggests that firms' operational and marketing capabilities make the inverted-U relationship steeper, further enhancing firms' innovation performance at a moderate level of EPU.

Originality/value

This study adds to the emerging literature that investigates the operational implications of EPU, which enhances our understanding of the potential bright side of EPU and broadens the scope of operational risk management.

目的 本研究旨在从理论上假设经济政策不确定性(EPU)对企业创新绩效的影响,并从实证角度检验这种关系的权变条件。研究还进一步检验了企业运营和营销能力的调节作用。与一般认为 EPU 会降低企业创新能力的观点不同,作者发现 EPU 与创新绩效之间存在倒 U 型关系,表明适度的 EPU 实际上会促进创新。进一步的分析表明,企业的运营和营销能力使倒 U 型关系更加陡峭,进一步提高了企业在适度 EPU 水平下的创新绩效。
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引用次数: 0
Antecedents and consequences of procurement managers' willingness to pay for sustainability: a multi-level perspective 采购经理为可持续发展付费意愿的前因后果:多层次视角
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-01-08 DOI: 10.1108/ijopm-02-2023-0135
Owais Khan, Andreas Hinterhuber

Purpose

The role of procurement managers is crucial for diffusing sustainability throughout the supply chain. Whether or not they are willing to pay for sustainability is an important and not yet fully understood question. The authors examine antecedents and consequences of their willingness to pay (WTP) for sustainability.

Design/methodology/approach

The authors develop a multi-level framework to examine the WTP for sustainability in a B2B context. The authors test this multi-level framework with 372 procurement managers from multiple sectors and countries using partial least squares structural equation modeling.

Findings

The authors find that individual values of procurement managers and institutional pressures directly, while ethical organizational culture indirectly influence WTP for sustainability. Functional and cognitive competencies of procurement managers improve the sustainability of procurement, but not WTP for sustainability. Importantly, WTP for sustainability directly influences the performance of the procurement function which in turn is positively associated with increased organizational performance.

Originality/value

The study, examining the interplay between individual, organizational and contextual factors, provides empirical evidence on the pivotal role of procurement managers in diffusing sustainability throughout the supply chain. The findings of the study, on the one hand, contribute to the literature on operations management and sustainability, and on the other hand, guide policy and managerial actions.

目的 采购经理的作用对于在整个供应链中推广可持续发展至关重要。采购经理是否愿意为可持续发展付费是一个重要的问题,但这个问题尚未得到充分理解。作者研究了他们为可持续发展支付意愿(WTP)的前因和后果。作者开发了一个多层次框架,以研究 B2B 环境下的可持续发展支付意愿。研究结果作者发现,采购经理的个人价值观和制度压力会直接影响可持续发展的 WTP,而道德组织文化则会间接影响 WTP。采购经理的职能和认知能力会提高采购的可持续性,但不会提高可持续性的 WTP。重要的是,可持续发展的 WTP 直接影响采购职能的绩效,而采购职能的绩效又与组织绩效的提高呈正相关。 原创性/价值这项研究通过考察个人、组织和环境因素之间的相互作用,为采购经理在整个供应链中推广可持续发展的关键作用提供了经验证据。研究结果一方面为运营管理和可持续发展方面的文献做出了贡献,另一方面也为政策和管理行动提供了指导。
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引用次数: 0
Elastic manufacturing: provisioning and deprovisioning production capacity to vary product volume and mix 弹性生产:提供和削减生产能力,以改变产品数量和组合
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-01-03 DOI: 10.1108/ijopm-02-2023-0129
Sudhir Rama Murthy, Thayla Tavares Sousa-Zomer, Tim Minshall, Chander Velu, Nikolai Kazantsev, Duncan McFarlane

Purpose

Advancements in responsive manufacturing have been supporting companies over the last few decades. However, manufacturers now operate in a context of continuous uncertainty. This research paper explores a mechanism where companies can “elastically” provision and deprovision their production capacity, to enable them in coping with repeated disruptions. Such a mechanism is facilitated by the imitability and substitutability of production resources.

Design/methodology/approach

An inductive study was conducted using Gioia methodology for this theory generation research. Respondents from 20 UK manufacturing companies across multiple industrial sectors reflected on their experience during COVID-19. Resource-based view and resource dependence theory were employed to analyse the manufacturers' use of internal and external production resources.

Findings

The study identifies elastic responses at four operational levels: production-line, factory, company and supply chain. Elastic responses that imposed variable-costs were particularly well-suited for coping with unforeseen disruptions. Further, the imitability and substitutability of manufacturers helped others produce alternate goods during the crisis.

Originality/value

While uniqueness of production capability helps manufacturers sustain competitive advantage against competitors during stable operations, imitability and substitutability are beneficial during a crisis. Successful manufacturing companies need to combine these two approaches to respond effectively to repeated disruptions in a context of ongoing uncertainties. The theoretical contribution is in characterising responsive manufacturing in terms of resource heterogeneity and resource homogeneity, with elastic resourcing as the underlying mechanism.

目的 过去几十年来,响应式制造技术的进步一直在为企业提供支持。然而,制造商现在是在持续不确定的背景下运营的。本研究论文探讨了一种企业可以 "弹性 "提供和削减生产能力的机制,使其能够应对反复出现的干扰。这种机制得益于生产资源的可模仿性和可替代性。设计/方法/途径本理论生成研究采用 Gioia 方法进行归纳研究。受访者来自英国 20 家制造业公司,涉及多个行业领域,他们对自己在 COVID-19 期间的经历进行了反思。研究采用了资源观和资源依赖理论来分析制造商对内部和外部生产资源的使用情况。研究结果该研究确定了生产线、工厂、公司和供应链四个运营层面的弹性响应。施加可变成本的弹性对策尤其适用于应对不可预见的干扰。此外,制造商的可模仿性和可替代性有助于其他企业在危机期间生产替代产品。原创性/价值在稳定运营期间,生产能力的独特性有助于制造商保持对竞争对手的竞争优势,而在危机期间,可模仿性和可替代性则是有益的。成功的制造企业需要将这两种方法结合起来,以有效应对持续不确定性背景下的反复干扰。该理论的贡献在于从资源异质性和资源同质性的角度描述了反应型制造的特点,并将弹性资源配置作为基本机制。
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International Journal of Operations & Production Management
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