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Editorial How the Covid-19 pandemic has affected, and will affect, operations and supply chain management research and practice 2019冠状病毒病大流行如何影响并将影响运营和供应链管理的研究与实践
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-19 DOI: 10.1108/IJOPM-06-2021-902
Pietro Micheli, Mark Johnson, J. Godsell
Purpose – This article considers how the Covid-19 pandemic has impacted research and practice in operations and supply chain management (OSCM). It also introduces the papers selected for the EurOMA 2020 conference special issue. Design/methodology/approach – We review salient events occurred over the last year to identify emergent trends and novel research questions in OSCM. Findings – We find that the pandemic has had three main types of implications, as it has (1) reinforced the importance of existing topics such as collaboration in supply chains; (2) accelerated the adoption of certain practices in various areas including new product development and digital transformation; (3) questioned some approaches, such as the implementation of lean in times of volatility and uncertainty, and giving the opportunity to investigate further ones in relation to complex supply chains, strategy implementation and people management. Originality/value – The article identifies significant changes in practice and puts forward a research agenda for OSCM research. Paper type - Research paper.
目的——本文考虑新冠肺炎大流行如何影响运营和供应链管理(OSCM)的研究和实践。它还介绍了被选为2020年欧洲癌症联盟会议特刊的论文。设计/方法/方法-我们回顾了去年发生的突出事件,以确定OSCM中的新趋势和新研究问题。调查结果——我们发现,疫情有三种主要影响,因为它(1)加强了现有主题的重要性,如供应链合作;(2) 加快在各个领域采用某些做法,包括新产品开发和数字化转型;(3) 质疑一些方法,例如在波动和不确定性时期实施精益,并有机会进一步研究与复杂供应链、战略实施和人员管理有关的方法。原创性/价值-文章确定了实践中的重大变化,并提出了OSCM研究的研究议程。论文类型-研究论文。
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引用次数: 14
Paradoxical tensions in sustainable supply chain management: insights from the electronics multi-tier supply chain context 可持续供应链管理中的矛盾张力:来自电子多层供应链背景的启示
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-05 DOI: 10.1108/ijopm-10-2020-0709
Axel Zehendner, Philipp C. Sauer, Patrick Schöpflin, Anni-Kaisa Kähkönen, S. Seuring
PurposeManaging supply chains (SCs) for sustainability often results in conflicting demands, which can be conceptualized as sustainability tensions. This paper studies sustainability tensions in electronics SC contexts and the related management responses by applying a paradox perspective.Design/methodology/approachA single case study on the electronics SC is conducted with companies and third-party organizations as embedded units of analysis, using semi-structured interviews that are triangulated with publicly available data.FindingsThe study identifies tension elements (learning, belonging, organizing and economic performing) conflicting with general social–ecological objectives in the electronics SC. The results indicate a hierarchal structure among the sustainability tensions in SC contexts. The management responses of contextualization and resolution are assigned to the identified tensions.Practical implicationsFraming social–ecological objectives with their conflicting elements as paradoxical tensions enables organizations and SCs to develop better strategies for responding to complex sustainability issues in SC contexts.Originality/valueThe study contributes toward filling the gap on paradoxical sustainability tensions in SCs. Empirical insights are gained from different actors in the electronics SC. The level of emergence and interconnectedness of sustainability tensions in a larger SC context is explored through an outside-in perspective.
目的为可持续性管理供应链往往会导致需求冲突,这可以被概念化为可持续性紧张关系。本文运用悖论视角研究了电子供应链环境下的可持续性紧张关系以及相关的管理对策。设计/方法/方法电子SC的单一案例研究是以公司和第三方组织为嵌入式分析单元,使用半结构化访谈进行的,访谈与公开可用的数据进行三角测量。研究发现,该研究确定了与电子SC中的一般社会-生态目标相冲突的紧张因素(学习、归属、组织和经济表现)。结果表明,SC环境中的可持续性紧张关系具有层次结构。管理层对情境化和解决的反应被分配给已识别的紧张局势。实际含义将社会-生态目标及其相互冲突的因素视为矛盾的紧张关系,使组织和SC能够制定更好的战略,以应对SC背景下复杂的可持续性问题。原创性/价值该研究有助于填补SC中矛盾的可持续性紧张关系的空白。从电子SC的不同参与者那里获得了经验见解。通过内外视角探讨了在更大的SC背景下可持续性紧张关系的出现程度和相互关联性。
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引用次数: 21
Supply chain resilience in mindful humanitarian aid organizations: the role of big data analytics 人道主义援助组织的供应链弹性:大数据分析的作用
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-05 DOI: 10.1108/ijopm-12-2020-0871
Denis Dennehy, J. Oredo, Konstantina Spanaki, S. Despoudi, M. Fitzgibbon
PurposeThe purpose of this paper is to understand the nomological network of associations between collective mindfulness and big data analytics in fostering resilient humanitarian relief supply chains.Design/methodology/approachThe authors conceptualize a research model grounded in literature and test the hypotheses using survey data collected from informants at humanitarian aid organizations in Africa and Europe.FindingsThe findings demonstrate that organizational mindfulness is key to enabling resilient humanitarian relief supply chains, as opposed to just big data analytics.Originality/valueThis is the first study to examine organizational mindfulness and big data analytics in the context of humanitarian relief supply chains.
目的本文的目的是了解集体正念和大数据分析之间的关联的法理网络,以促进有弹性的人道主义救援供应链。设计/方法论/方法作者根据文献概念化了一个研究模型,并使用从非洲和欧洲人道主义援助组织的线人那里收集的调查数据来检验假设。发现表明,组织正念是实现有弹性的人道主义救援供应链的关键,而不仅仅是大数据分析。原创性/价值这是第一项在人道主义救援供应链背景下研究组织正念和大数据分析的研究。
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引用次数: 26
Emerging technologies in emergency situations (Guest editorial) 紧急情况下的新兴技术(客座评论)
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-03 DOI: 10.1108/IJOPM-07-2021-0481
S. Wamba, M. Queiroz, Samuel Roscoe, W. Phillips, Dharm Kapletia, A. Azadegan
While scholars have identified the coordination mechanisms needed to provide a synchronised response to emergency situations such as natural disasters (Holguin‐Veras et al., 2012; Oloruntoba & Gray, 2006; van Wassenhove, 2006), the processes required to deploy emerging technologies during such situations had received limited attention (Dubey et al., 2020; Queiroz et al., 2020; Remko, 2020). Moreover, while recent scholarly work has considered the importance of organisational and dynamic capabilities in developing industry 4.0 technologies (Roscoe et al., 2019; Xu et al., 2018), the significance of fostering capabilities for the deployment of emerging technologies in emergency situations is under-researched (de Giovanni, 2019; Koh et al., 2019; Sarkis, 2012). More specifically, the scale of disruption caused by COVID-19 has amplified the challenges presented by natural and man-made disasters, increasing the need for new strategies, capabilities, and creativity in responding to emergency situations (Ivanov, 2020; Remko, 2020; Schleper et al., 2021). The aim of this special issue is to understand how organizations and their supply chain partners can build the capabilities and coordination mechanisms required to deploy and utilise emerging technologies in emergency situations. The special issue intends to stimulate a debate among academic scholars, practitioners, and government representatives on the latest advances in emerging technologies and their application in the context of natural and man-made disasters as well as disease outbreaks such as COVID-19.
虽然学者们已经确定了对自然灾害等紧急情况提供同步响应所需的协调机制(Holguin‐Veras et al., 2012;Oloruntoba & Gray, 2006;van Wassenhove, 2006),在这种情况下部署新兴技术所需的流程受到的关注有限(Dubey等人,2020;Queiroz et al., 2020;Remko, 2020)。此外,虽然最近的学术工作考虑了组织和动态能力在开发工业4.0技术中的重要性(Roscoe等人,2019;Xu等人,2018),在紧急情况下培养新兴技术部署能力的重要性尚未得到充分研究(de Giovanni, 2019;Koh等人,2019;Sarkis博士,2012)。更具体地说,2019冠状病毒病造成的破坏规模放大了自然灾害和人为灾害带来的挑战,增加了对应对紧急情况的新战略、新能力和新创造力的需求(Ivanov, 2020;Remko, 2020;Schleper et al., 2021)。本期特刊的目的是了解各组织及其供应链合作伙伴如何建立在紧急情况下部署和利用新兴技术所需的能力和协调机制。本期特刊旨在激发学术学者、从业人员和政府代表就新兴技术的最新进展及其在自然灾害和人为灾害以及COVID-19等疾病暴发背景下的应用展开辩论。
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引用次数: 0
Informal governance in the digital transformation 数字化转型中的非正式治理
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-03 DOI: 10.1108/ijopm-09-2020-0660
J. Keller, Patricia Burkhardt, R. Lasch
PurposeThe purpose of this study is to explore if and how informal governance mechanisms are used for coordinating actors of digitalized supply networks.Design/methodology/approachA multiple case study analysis of ten German firms in digitalized supply networks is conducted. Data are collected through semi-structured expert interviews with interviewees having notable years of professional experience in purchasing or sales.FindingsThis research shows that reduced personal contacts in digitalized supply networks decrease the ability to coordinate with informal governance mechanisms. However, the need for informal governance in digitalized supply networks remains when facing supply network disruptions or building new business relationships.Originality/valueThis is the first study examining the role of informal governance mechanisms in digitalized supply networks. Theoretical and practical insights on the changing abilities and needs to use informal governance after the digital transformation are given.
目的本研究的目的是探讨非正式治理机制是否以及如何用于协调数字化供应网络的参与者。设计/方法/方法对数字化供应网络中的十家德国公司进行了多案例分析。数据是通过对具有多年采购或销售专业经验的受访者进行半结构化专家访谈收集的。发现这项研究表明,数字化供应网络中个人联系的减少降低了与非正式治理机制协调的能力。然而,在面临供应网络中断或建立新的业务关系时,数字化供应网络中仍然需要非正式治理。原创性/价值这是第一项研究非正式治理机制在数字化供应网络中的作用。对数字化转型后使用非正式治理的能力和需求的变化提供了理论和实践见解。
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引用次数: 14
Strategic supplier relationships and supply chain resilience: Is digital transformation that precludes trust beneficial? 战略性供应商关系和供应链弹性:排除信任的数字化转型有益吗?
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-07-27 DOI: 10.1108/ijopm-10-2020-0702
Murtaza Faruquee, A. Paulraj, C. Irawan
PurposeThe purpose of this study is to investigate the role that communication, trust and digital transformation can play in the relationship between joint problem-solving and supply chain resilience. More specifically, the authors try to examine the possibility of digital transformation as a replacement for trust within a joint problem-solving context.Design/methodology/approachA survey instrument was developed and administrated to manufacturing firms within the United Kingdom and the United States. Based on data collected from 291 senior managers, multiple linear regressions were conducted through a customized process model to test the proposed hypotheses.FindingsThe results point to the actual impact of digital transformation being far more complicated than the initial benefits that it appears to bring within a supply chain. Thus, technology is only effective when applied within the right context. The authors showcase that the trio of digital transformation, trust and joint problem-solving can be highly valuable to establish supply chain resilience and that further investigation on the interrelationships between these concepts is warranted.Practical implicationsManufacturing firms that aim to adopt new technologies should not consider advanced digital technologies as an alternative to trust. While digital transformation can improve resource sharing and integration, governance mechanisms–such as trust–will remain the cornerstones of strategic supplier relationships. Therefore, supply chain partners must strive to achieve a balance between trust and the right type of digital technology.Originality/valueThis study contributes to the growing literature focusing on the role that digital transformation can play in developing supply chain capabilities. It adds an early empirical insight on the role of technology and governance in joint problem-solving and supply chain resilience.
本研究的目的是探讨沟通、信任和数字化转型在共同解决问题和供应链弹性之间的关系中所起的作用。更具体地说,作者试图研究在共同解决问题的背景下,数字化转型替代信任的可能性。设计/方法/方法研制了一种调查工具,并管理给联合王国和美国的制造公司。基于291名高级管理人员的数据,通过定制的过程模型进行多元线性回归,以检验提出的假设。研究结果表明,数字化转型的实际影响远比它在供应链中带来的最初好处要复杂得多。因此,技术只有在正确的上下文中应用时才有效。作者展示了数字化转型、信任和共同解决问题这三个概念对于建立供应链弹性非常有价值,并且有必要进一步研究这些概念之间的相互关系。旨在采用新技术的制造企业不应将先进的数字技术视为信任的替代品。虽然数字化转型可以改善资源共享和整合,但治理机制(如信任)仍将是战略性供应商关系的基石。因此,供应链合作伙伴必须努力在信任和正确类型的数字技术之间取得平衡。原创性/价值本研究有助于越来越多的文献关注数字化转型在发展供应链能力方面所起的作用。它增加了对技术和治理在共同解决问题和供应链弹性中的作用的早期经验见解。
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引用次数: 41
How to empower analytics capability to tackle emergency situations? 如何赋予分析能力以应对紧急情况?
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-07-27 DOI: 10.1108/ijopm-11-2020-0805
Shahriar Akter, Ruwan Bandara, S. Sajib
PurposeAnalytics thrives in navigating emergency situations. Emergency operations management needs to develop analytics empowerment capability (ANEC) to prepare for uncertainty, support continuity and tackle any disruptions. However, there is limited knowledge on ANEC and its effects on strategic emergency service agility (SESA) and emergency service adaptation (ESAD) in such contexts. Drawing on the dynamic capability (DC) theory, we address this research gap by developing an ANEC model. We also model the effects of ANEC on SESA and ESAD using SESA as a mediator. We also assess the moderating and quadratic effects of ANEC on two higher-order DCs (i.e. SESA and ESAD).Design/methodology/approachDrawing on the literature on big data, empowerment and DC, we develop and validate an ANEC model using data from 245 service systems managers in Australia. The study uses the partial least squares-based structural equation modelling (PLS-SEM) to prove the research model. The predictive power of the research model is validated through PLSpredict (k = 10) using a training sample (n = 220) and a holdout sample (n = 25).FindingsThe findings show that analytics climate, technological enablement, information access, knowledge and skills, training and development and decision-making ability are the significant components of ANEC. The findings confirm strategic emergency service agility as a significant partial mediator between ANEC and emergency service adaptation. The findings also discuss the moderating and quadratic effects of ANEC on outcome constructs. We discuss the implications of our findings for emergency situations with limitations and future research directions.Originality/valueThe findings show that building ANEC plays a fundamental role in developing strategic agility and service adaptation in emergency situations to prepare for disruptions, mitigate risks and continue operations.
目的分析在应对紧急情况中发挥重要作用。应急运营管理需要开发分析授权能力(ANEC),为不确定性做好准备,支持连续性并应对任何中断。然而,在这种情况下,关于ANEC及其对战略应急服务敏捷性(SESA)和应急服务适应性(ESAD)的影响的知识有限。利用动态能力(DC)理论,我们通过开发ANEC模型来解决这一研究空白。我们还使用SESA作为中介来模拟ANEC对SESA和ESAD的影响。我们还评估了ANEC对两个高阶dc(即SESA和ESAD)的调节和二次效应。设计/方法/方法借鉴有关大数据、授权和DC的文献,我们使用来自澳大利亚245个服务系统经理的数据开发并验证了ANEC模型。采用基于偏最小二乘的结构方程模型(PLS-SEM)对研究模型进行了验证。使用训练样本(n = 220)和保留样本(n = 25),通过PLSpredict (k = 10)验证了研究模型的预测能力。研究结果表明,分析氛围、技术支持、信息获取、知识和技能、培训和发展以及决策能力是技术创新的重要组成部分。研究结果证实,战略应急服务敏捷性是ANEC与应急服务适应之间的重要部分中介。研究结果还讨论了ANEC对结果结构的调节效应和二次效应。我们讨论了我们的发现对有局限性的紧急情况的影响和未来的研究方向。独创性/价值研究结果表明,在紧急情况下,建立ANEC在发展战略敏捷性和服务适应性方面发挥着根本作用,为中断做好准备,减轻风险并继续运营。
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引用次数: 7
The impact of digitalization and inter-organizational technological activities on supplier opportunism: the moderating role of relational ties 数字化与组织间技术活动对供应商机会主义的影响:关系关系的调节作用
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-07-27 DOI: 10.1108/ijopm-09-2020-0664
Lu Yang, Baofeng Huo, Min Tian, Zhaojun Han
PurposeDigitalization encourages the manufacturer to engage in inter-organizational technological activities (i.e. supplier IT integration and supply visibility) with its major supplier, which influences supply chain (SC) governance. This study tests a moderated mediation model that considers supplier IT integration and supply visibility as mediators between supply-side digitalization and supplier opportunism, and relational ties as a moderator in the relationship between inter-organizational technological activities and supplier opportunism.Design/methodology/approachOrdinary least square (OLS) regression is used to examine data from 200 firms in China describing their supply chain management (SCM) practices and perceived relationships with their major suppliers.FindingsSupply-side digitalization is positively related to supplier IT integration and supply visibility. Supply-side digitalization has a positive indirect effect on supplier opportunism through supplier IT integration but a negative indirect effect through supply visibility. Relational ties weaken the positive effect of supplier IT integration and the positive indirect effect of supply-side digitalization on supplier opportunism. Relational ties also weaken the negative effect of supply visibility and the negative indirect effect of supply-side digitalization on supplier opportunism.Originality/valueThis study enriches understanding of SC governance in the digital age by empirically confirming that digital transformation brings both challenges and opportunities to SC governance and by clarifying the interplay of relational governance and technological activities. In addition, this study contributes to the SC digitalization literature by empirically validating the role of digitalization in promoting inter-organizational technological activities, as well as by revealing its potential dark side.
数字化鼓励制造商与其主要供应商参与组织间技术活动(即供应商IT集成和供应可见性),这影响了供应链(SC)治理。本研究检验了一个有调节的中介模型,该模型认为供应商IT整合和供应可见性是供应侧数字化与供应商机会主义之间的中介,关系关系是组织间技术活动与供应商机会主义之间的中介。设计/方法/方法使用普通最小二乘(OLS)回归来检查来自中国200家公司的数据,这些数据描述了他们的供应链管理(SCM)实践以及与主要供应商的感知关系。发现供给侧数字化与供应商IT集成和供应可见性呈正相关。供给侧数字化通过供应商IT集成对供应商机会主义产生积极的间接影响,但通过供应可见性对供应商机会主义产生消极的间接影响。关系关系弱化了供应商IT整合的正向效应和供应商数字化对供应商机会主义的正向间接效应。关系关系也削弱了供应可见性的负面影响和供应侧数字化对供应商机会主义的间接负面影响。原创性/价值本研究通过实证证实数字化转型给供应链治理带来挑战和机遇,并通过澄清关系治理和技术活动的相互作用,丰富了对数字时代供应链治理的理解。此外,本研究通过实证验证数字化在促进组织间技术活动中的作用,以及揭示其潜在的阴暗面,为SC数字化文献做出了贡献。
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引用次数: 34
A history-based framework of servitization and deservitization 基于历史的服务化和非服务化框架
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-07-22 DOI: 10.1108/IJOPM-08-2020-0528
Emanuel Gomes, David W. Lehman, Ferran Vendrell-Herrero, Oscar F. Bustinza
PurposeThe purpose of this study is to develop a history-based framework of servitization and deservitization.Design/methodology/approachThe study draws on three history-based management theories, i.e. industry lifecycle, strategic pivoting and strategy restoration, to develop a conceptual framework of how servitization and deservitization pivots influence firm performance in different stages of the industry lifecycle. A series of examples involving configurations and reconfigurations in production illustrate the theoretical propositions.FindingsThe proposed framework predicts that servitization pivots positively influence firm performance in the ferment phase, but this effect gradually diminishes as industries advance into transition and mature phases. In contrast, the framework predicts that deservitization pivots negatively influence firm performance in the ferment phase; this effect, too, becomes negligible in the transition phase but positive in the mature phase. Moreover, the proposed framework predicts that deservitization pivoting outperforms servitization pivoting in mature servitized industries to the extent that such pivots are restorative in nature, thereby suggesting that deservitization may represent a strategic opportunity for firms in mature industries.Originality/valueThis study highlights the role of history-based management theories in enhancing our understanding of servitization and deservitization.
本研究的目的是建立一个基于历史的服务化与沙漠化框架。设计/方法/途径本研究借鉴了三种基于历史的管理理论,即行业生命周期、战略枢纽和战略恢复,以建立一个概念性框架,说明服务化和服务化枢纽在行业生命周期的不同阶段如何影响企业绩效。一系列涉及生产中的配置和再配置的例子说明了这些理论命题。研究发现:该框架预测,服务化支点在发酵阶段对企业绩效有积极影响,但随着行业进入转型和成熟阶段,这种影响逐渐减弱。相反,该框架预测,在发酵阶段,deserviization枢轴会对企业绩效产生负面影响;这种影响在过渡阶段也变得可以忽略不计,但在成熟阶段则是积极的。此外,所提出的框架预测,在成熟的服务化行业中,服务化转型在某种程度上优于服务化转型,因为这种转型在本质上是恢复性的,从而表明服务化可能代表着成熟行业企业的战略机遇。原创性/价值本研究强调了基于历史的管理理论在增进我们对服务化和deservization的理解方面的作用。
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引用次数: 18
Managing emergency situations with lean and advanced manufacturing technologies: an empirical study on the Rumbia typhoon disaster 用精益和先进的制造技术管理紧急情况——对罗马尼亚台风灾害的实证研究
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-07-22 DOI: 10.1108/ijopm-12-2020-0887
Xiaodie Pu, Meng Chen, Zhao Cai, A. Chong, K. Tan
PurposeThis study aims to examine the impact of lean manufacturing (LM) on the financial performance of companies affected by emergency situations. It additionally explores the role of advanced manufacturing technologies (AMTs) in complementing LM to enhance financial performance in emergency and non-emergency situations.Design/methodology/approachBoth survey and archival data were collected from 219 manufacturing companies in China. With longitudinal data collected before and after an emergency situation (i.e. Typhoon Rumbia), regression analysis was conducted to investigate the effects of LM and AMTs on financial performance in different contexts.FindingsOur results reveal an inverted U-shaped relationship between LM and financial performance in the context of emergency. We also found that AMTs exerted a positive moderation effect on the inverted U-shaped relationship, indicating high levels of AMTs that mitigated the inefficiency of LM in coping with supply chain emergencies.Research limitations/implicationsThrough simultaneous investigation of LM and AMTs as bundles of practices and their fit with different contexts, this study takes a systems approach to fit that advances the application of contingency theory in the Operations Management literature to more complex patterns of fit.Originality/valueThis study illuminates how AMTs support LM practices in facilitating organizational performance in different contexts. Specifically, this study unravels the interaction mechanisms between AMTs and LM in influencing financial performance in emergency and non-emergency situations.
本研究旨在探讨精益制造对受紧急情况影响的公司财务绩效的影响。它还探讨了先进制造技术(amt)在补充LM以提高紧急和非紧急情况下的财务绩效方面的作用。设计/方法/方法调查和档案数据均来自中国的219家制造企业。利用在紧急情况(即台风Rumbia)发生前后收集的纵向数据,进行回归分析,探讨LM和amt在不同背景下对财务绩效的影响。研究结果显示,在紧急情况下,LM与财务绩效之间呈倒u型关系。我们还发现,amt对倒u型关系具有正向调节作用,表明高水平的amt缓解了LM应对供应链突发事件的效率低下。研究局限/启示通过同时调查LM和amt作为实践束及其与不同背景的契合度,本研究采用系统方法进行契合,将运营管理文献中的权变理论应用于更复杂的契合模式。原创性/价值本研究阐明了在不同的背景下,amt如何支持LM实践以促进组织绩效。具体而言,本研究揭示了紧急和非紧急情况下amt和LM影响财务绩效的相互作用机制。
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引用次数: 9
期刊
International Journal of Operations & Production Management
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