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Emerging partnerships between non-profit organizations and companies in reverse supply chains: enabling valorization of post-use textile 逆向供应链中非营利组织和公司之间的新兴伙伴关系:使使用后纺织品增值
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-09-01 DOI: 10.1108/ijpdlm-12-2020-0410
A. Zhuravleva, Anna Aminoff
PurposeThe European Union (EU) member states are obligated to implement the separate collection of textile waste by the year 2025. Nowadays, non-profit organizations (NPOs) are the largest collectors of post-use textiles. In support of upcoming changes, this study develops an understanding of barriers and drivers for establishing partnerships between NPOs and companies in reverse textile supply chains.Design/methodology/approachThis study adopts the embedded single-case design. The main data source is semi-structured interviews with NPOs, companies and research institutes in Finland, identified through intensity case sampling. The drivers and barriers are categorized into seven categories: environmental, economic, social, institutional, technological and informational, supply chain and organizational categories.FindingsThis study elaborates on the barriers and drivers in a new context of textile valorization and prioritizes them. The study identifies the alignment of interests and goals, increased transparency and clarity of terminology and other main factors in establishing the partnership.Research limitations/implicationsExpanding the geographical boundaries of current research will capture the experiences of NPOs and companies in other contextual settings.Practical implicationsThis study contributes to the existing knowledge with a broad picture of different barriers and drivers. The findings intend to support the integration of NPOs in reverse textile supply chains.Social implicationsThe partnership can potentially minimize the export of post-use textiles to developing countries, thus reducing the negative environmental footprint and social impact of the textile industry.Originality/valueThe study looks at an emerging form of partnership between NPOs and companies in reverse supply chains for enabling valorization of post-use textiles.
目的欧盟(EU)成员国有义务在2025年前实施纺织品废物的单独收集。如今,非营利组织是使用后纺织品的最大收集者。为了支持即将到来的变革,本研究对非营利组织和反向纺织品供应链中的公司之间建立伙伴关系的障碍和驱动因素进行了了解。设计/方法论/方法本研究采用嵌入式单案例设计。主要数据来源是对芬兰非营利组织、公司和研究机构的半结构化访谈,通过密集病例抽样确定。驱动因素和障碍分为七类:环境、经济、社会、制度、技术和信息、供应链和组织类别。研究结果本研究阐述了纺织品价格化新背景下的障碍和驱动因素,并对其进行了优先排序。该研究确定了利益和目标的一致性、术语的透明度和清晰度的提高以及建立伙伴关系的其他主要因素。研究局限性/含义扩大当前研究的地理边界将捕捉非营利组织和公司在其他背景环境中的经验。实际含义本研究对现有知识做出了贡献,对不同的障碍和驱动因素有了广泛的了解。研究结果旨在支持非营利组织在反向纺织品供应链中的整合。社会影响该伙伴关系有可能最大限度地减少对发展中国家的使用后纺织品出口,从而减少纺织业对环境的负面影响和社会影响。独创性/价值该研究着眼于NPO和反向供应链中的公司之间的一种新的合作形式,以实现使用后纺织品的定价。
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引用次数: 8
Lessons from CSCMP Supply Chain Hall of Famer Henry Ford and the research that they call for in modern supply chains 《南华早报》供应链名人堂成员Henry Ford的经验教训以及他们在现代供应链中所呼吁的研究
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-31 DOI: 10.1108/ijpdlm-10-2020-0315
R. van Hoek
PurposeThis paper considers CSCMP Supply Chain Hall of Famer Henry Ford's innovation and its transformative impact on supply chain management. Credited with the assembly line, Ford's innovation also included a supply chain design around the concept of flow, integrated supply and the enablement of economies of scale and productivity to drive down consumer prices and create affordable product for a growing market.Design/methodology/approachThis paper considers literature and builds upon the history of the innovation to consider supply chain implications and future opportunities to further the innovation into modern supply chains.FindingsFord did not “invent” the assembly line but he did build the supply chain around it. He stewarded core supply chain principles of great relevance well before they become popular, including a focus on lifelong learning, making failure safe, waste elimination and helping make the world a better place. There are many opportunities to continue to build upon the innovation for future supply chain success.Originality/valueThe supply chain field is sometimes said to be “historically challenged.” This paper reviews the essence and lessons learned from the assembly line and supply chain design and the leadership principles of Henry Ford and the Ford production system. We also connect leadership principles of the Ford supply chain to those of Ohno and Deming to map out the evolution of the Ford supply chain management approach over multiple decades and into the supply chain body of knowledge. Finally, we reflect upon how supply chain design aspects of the Ford supply chain may need to further evolve into the future. Based upon this reflection we recommend opportunities for further research and innovation that build upon the supply chain management roots provided by Henry Ford.
本文研究CSCMP供应链名人堂成员Henry Ford的创新及其对供应链管理的变革性影响。除了装配线之外,福特的创新还包括围绕流动概念的供应链设计、集成供应、规模经济和生产力的实现,以降低消费者价格,为不断增长的市场创造出负担得起的产品。设计/方法/方法本文考虑文献,并建立在创新的历史上,以考虑供应链的影响和未来的机会,进一步创新到现代供应链。发现福特并没有“发明”装配线,但他确实围绕装配线建立了供应链。在核心供应链原则变得流行之前,他就对这些原则进行了管理,这些原则非常重要,包括关注终身学习、确保失败安全、消除浪费和帮助世界变得更美好。有很多机会可以继续在创新的基础上为未来的供应链成功而努力。供应链领域有时被称为“历史挑战”。本文回顾了装配线和供应链设计的本质和教训,以及亨利·福特和福特生产系统的领导原则。我们还将福特供应链的领导原则与大野耐一和戴明的原则联系起来,描绘出几十年来福特供应链管理方法的演变,并将其纳入供应链知识体系。最后,我们反思了福特供应链的供应链设计方面可能需要进一步发展到未来。基于这一反思,我们建议在亨利·福特提供的供应链管理基础上进行进一步研究和创新的机会。
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引用次数: 1
Enhanced circularity in aftermarkets: logistics tradeoffs 售后市场的循环性增强:物流权衡
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-30 DOI: 10.1108/IJPDLM-11-2020-0367
Gabriella Gatenholm, Árni Halldórsson, J. Bäckstrand
Purpose: The purpose of this paper is to identify requirements and tradeoffs on logistics services for enhanced circularity of materials and resources. Design/methodology/approach: Based on multiple case study design and abductive reasoning, the study investigates 13 different product categories. The data were analyzed based on theoretical, a priori codes from the literature review. Inductive, emerging codes were added to the coding scheme during the analysis. Findings: Requirements of logistics services to support slowing of resource flows are categorized with respect to initiator, location of the service, single or multiple actors, and transportation of parts, products and people. Moreover, the study identifies new logistics tradeoffs: material and people, knowledge and people, and information and knowledge. Transportation of product, people and parts can be reduced by increasing local knowledge and improve information sharing. Research limitations/implications: This review contributes to the understanding of the relationship between logistics services and enhancement of circularity by highlighting requirements on logistics services in the aftermarket supply chain that support slowing of resource flows. To enhance circularity, logistics services must extend the traditional material information flow with the flow of people and knowledge, respectively. Practical implications: The categorization provides practitioners and researchers with an overview of requirements and tradeoffs on logistics services to enhance circularity of a particular circular cycle. The implications will provide an opportunity to address environmental impact of transportation and improve the utilization of scarce materials. Social implications: Variety of tradeoffs in logistics services can enhance slowing and hence circularity of scarce materials. Originality/value: First, the authors illustrate how traditional tradeoffs in logistics such as flow of materials, resources and people need to be addressed to enhance circularity through slowing. Second, the authors identify two new tradeoffs in logistics services: knowledge flow and degree of customer involvement.
目的:本文的目的是确定物流服务的要求和权衡,以增强材料和资源的循环性。设计/方法论/方法:基于多个案例研究设计和溯因推理,本研究调查了13种不同的产品类别。数据分析基于理论,先验代码从文献综述。在分析过程中,在编码方案中加入归纳、新兴码。研究结果:支持减缓资源流动的物流服务需求根据发起者、服务地点、单个或多个参与者以及部件、产品和人员的运输进行分类。此外,该研究还确定了新的物流权衡:材料与人、知识与人、信息与知识。通过增加本地知识和改善信息共享,可以减少产品、人员和部件的运输。研究局限性/影响:这篇综述通过强调售后市场供应链中支持减缓资源流动的物流服务的要求,有助于理解物流服务与增强循环之间的关系。为了提高循环性,物流服务必须将传统的物质信息流延伸到人流和知识流。实际意义:该分类为从业者和研究人员提供了物流服务的需求和权衡的概述,以增强特定循环周期的循环性。其影响将为解决运输对环境的影响和改善稀缺材料的利用提供机会。社会影响:物流服务中的各种权衡可以提高稀缺材料的速度和循环性。原创性/价值:首先,作者说明了如何解决物流中的传统权衡,如物料、资源和人员的流动,以通过减缓来增强循环性。其次,作者确定了物流服务的两个新的权衡:知识流动和客户参与程度。
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引用次数: 4
The power of nudging: how adaptations in reverse logistics systems can improve end-consumer recycling behavior 轻推的力量:逆向物流系统的适应如何改善最终消费者的回收行为
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-24 DOI: 10.1108/ijpdlm-12-2020-0389
Bente Flygansvær, A. Samuelsen, Rebecka Våge Støyle
PurposeResearch shows a recycling behavior gap where end consumers are positive towards recycling but do not act in accordance with their intentions. Such a gap creates challenges for reverse logistics systems. The purpose of this paper is to investigate how adaptations in reverse logistics systems towards end consumers-turned-suppliers can improve recycling behavior.Design/methodology/approachA framework with three propositions is developed and evaluated empirically using a two-group dependent post-test quasi-experimental design. The empirical setting is recycling of household waste. Three interventions are evaluated as: (1) the social norms nudge, (2) the distance nudge and (3) the availability nudge.FindingsThe results show that nudging improved recycling action behavior for the experimental group. Control group behavior remained constant.Research limitations/implicationsThis paper suggests that the end-consumer’s role as suppliers needs to be included more actively into reverse logistics systems for products to enter the preferred loops of recycling in the circular economy.Originality/valueA new field of climate psychology is used to explain challenges in reverse logistics systems and nudging is demonstrated as a tool with which to deal with them. The study also shows how quasi-experiments can be applied in logistics research.
研究显示了回收行为的差距,即终端消费者对回收持积极态度,但并未按照他们的意图行事。这种差距给逆向物流系统带来了挑战。本文的目的是研究逆向物流系统如何适应最终消费者转变为供应商可以改善回收行为。设计/方法论/方法一个包含三个命题的框架被开发出来,并使用两组相关的测试后准实验设计进行经验评估。实证背景是生活垃圾的回收利用。评估了三种干预措施:(1)社会规范助推、(2)距离助推和(3)可得性助推。结果表明,轻推改善了实验组的回收行为。对照组的行为保持不变。本文认为,终端消费者作为供应商的角色需要更积极地纳入逆向物流系统,以使产品进入循环经济中首选的循环循环。原创性/价值气候心理学的一个新领域被用来解释逆向物流系统中的挑战,并被证明是一种处理这些挑战的工具。该研究还显示了准实验在物流研究中的应用。
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引用次数: 8
Startups in the supply chain ecosystem: an organizing framework and research opportunities 供应链生态系统中的初创企业:一个组织框架和研究机会
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-17 DOI: 10.1108/ijpdlm-02-2021-0055
Stephan M. Wagner
PurposeStartups are associated with innovation, emerging technologies, digitalization and disruptive business models. This article aims to provide a better understanding of startups in logistics and supply chain management, organizes the contemporary discussion around startups in the supply chain ecosystem and outlines opportunities for future research.Design/methodology/approachThis study draws on the prior supply chain, logistics and entrepreneurship literature and discusses key themes along the six identified startup issues. Furthermore, it proposes several perspectives and theories for grounding future research.FindingsThis study discusses the roles and success factors of startups in the supply chain ecosystem. It lays out how startups need to organize their own supply chains, how supply chain management (SCM) startups incubate and accelerate their ventures, the financing of SCM startups, as well as their positions as service providers, suppliers and customers.Originality/valueThis research brings together the sparse and dispersed literature on startups in the supply chain ecosystem, motivating scholars to increase the involvement of startups as important stakeholders in SCM research.
创业公司与创新、新兴技术、数字化和颠覆性商业模式有关。本文旨在更好地理解物流和供应链管理中的初创企业,组织围绕供应链生态系统中的初创企业的当代讨论,并概述未来研究的机会。设计/方法/方法本研究借鉴了先前的供应链、物流和创业文献,并围绕六个确定的创业问题讨论了关键主题。在此基础上,提出了未来研究的几个视角和理论。本研究探讨了创业公司在供应链生态系统中的作用和成功因素。它列出了创业公司需要如何组织自己的供应链,供应链管理(SCM)创业公司如何孵化和加速他们的企业,供应链管理创业公司的融资,以及他们作为服务提供者、供应商和客户的地位。原创性/价值本研究汇集了关于供应链生态系统中创业公司的稀疏和分散的文献,激励学者增加创业公司作为重要利益相关者在供应链研究中的参与。
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引用次数: 16
The resurgence of nationalism and its implications for supply chain risk management 民族主义的死灰复燃及其对供应链风险管理的启示
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-03 DOI: 10.1108/ijpdlm-01-2021-0019
R. Charpin
PurposeThis paper examines nationalism as a driver of political risk and how it can lead to supply chain disruptions for foreign multinational enterprises (MNEs).Design/methodology/approachConceptual research based on a review of the literature on nationalism and supply chain risk management.FindingsThis research unveils how economic nationalism could engender supply chain disruptions via discriminatory practices toward all foreign MNEs and how national animosity may generate additional risks for the MNEs of nations in conflict with one another. These discriminatory practices include an array of host government and grassroots actions targeting foreign MNEs. While economic nationalism and national animosity emanate from within a host country, they may stimulate geopolitical crises outside the host country and thereby affect the international supply chains of foreign MNEs.Research limitations/implicationsThis research lays the foundation for analytical and empirical researchers to integrate key elements of nationalism into their studies and recommends propositions and datasets to study these notions.Practical implicationsThis study shows the implications that nationalist drivers of supply chain disruptions have for foreign MNEs and thus can help managers to proactively mitigate such disruptions.Originality/valueThis study reveals the importance of integrating notions of national identity and national history in supply chain research, since they play a key role in the emergence of policies and events responsible for supply chain disruptions.
目的研究民族主义作为政治风险的驱动因素,以及它如何导致外国跨国企业供应链中断。设计/方法论/方法基于对民族主义和供应链风险管理文献的回顾的概念研究。发现这项研究揭示了经济民族主义如何通过对所有外国跨国公司的歧视性做法导致供应链中断,以及民族仇恨如何可能给相互冲突的国家的跨国公司带来额外的风险。这些歧视性做法包括一系列针对外国跨国公司的东道国政府和基层行动。虽然经济民族主义和民族仇恨源于东道国内部,它们可能会刺激东道国以外的地缘政治危机,从而影响外国跨国公司的国际供应链。研究局限性/含义这项研究为分析和实证研究人员将民族主义的关键因素纳入他们的研究奠定了基础,并推荐了研究这些概念的命题和数据集。实际含义这项研究表明了供应链中断的民族主义驱动因素对外国跨国公司的影响,因此可以帮助管理者积极缓解这种中断。原创性/价值本研究揭示了在供应链研究中整合国家认同和国家历史概念的重要性,因为它们在导致供应链中断的政策和事件的出现中发挥着关键作用。
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引用次数: 7
Overcoming the collaborative challenge: commitment as a super-ordinate enabler of value co-creation 克服协作挑战:作为价值共同创造的超高层推动者的承诺
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-03 DOI: 10.1108/ijpdlm-12-2020-0390
S. Fawcett, Amydee M. Fawcett, A. M. Knemeyer, S. Brockhaus, G. S. Webb
PurposeDespite over 30 years of focus on supply chain collaboration, companies continue to struggle to achieve collaborative advantage. To better understand why some companies are able to collaborate for competitive advantage and others can't, the authors explore how managerial commitment enables collaborative capabilities.Design/methodology/approachThe authors employed a longitudinal inductive study, interviewing companies with reputations for intense supply chain collaboration at four different times over 20 years.FindingsThe authors identified managerial commitment as a super-ordinate enabler. They describe the dynamics of commitment development and explore three types of commitment: instrumental, normative and transformative. The authors document key antecedents and outcomes of each type of commitment.Research limitations/implicationsTheory regarding the antecedents to commitment to collaborative capability is underdeveloped. The authors elaborate these antecedents and the dynamics that enable or undermine the commitment necessary to build effective collaboration capabilities.Practical implicationsThe authors provide insight (i.e. a practical and actionable roadmap) into the process companies use to cultivate commitment to collaboration and value co-creation.Originality/valueCollaboration is critical to value co-creation, including effective supply chain risk mitigation and lasting sustainability efforts. The authors elaborate a theory of commitment dynamics that explains why most companies never go beyond basic levels of collaboration. At the same time, the authors provide a roadmap for deep, transformative collaboration.
尽管30多年来一直关注供应链协作,但企业仍在努力实现协作优势。为了更好地理解为什么有些公司能够为竞争优势而合作,而其他公司则不能,作者探讨了管理承诺如何使协作能力成为可能。设计/方法/方法作者采用了纵向归纳研究,在20年的四个不同时期采访了以供应链紧密合作而闻名的公司。研究结果:作者认为管理承诺是一种超高层的推动因素。他们描述了承诺发展的动态,并探讨了三种类型的承诺:工具性、规范性和变革性。作者记录了每种类型的承诺的关键前提和结果。研究局限/启示协作能力承诺的前因由理论尚不完善。作者详细阐述了这些先决条件和动态,这些因素和动态能够或破坏建立有效协作能力所必需的承诺。实际意义作者对公司用来培养协作和价值共同创造的承诺的过程提供了见解(即一个实际的和可操作的路线图)。独创性/价值协作对于共同创造价值至关重要,包括有效降低供应链风险和持久的可持续性努力。两位作者详细阐述了承诺动力学理论,解释了为什么大多数公司从未超越基本的合作水平。同时,作者提供了一个深入的、变革性的合作路线图。
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引用次数: 8
Supply chain resilience for managing the ripple effect in Industry 4.0 for green product diffusion 管理工业4.0中绿色产品扩散连锁反应的供应链弹性
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-03 DOI: 10.1108/ijpdlm-04-2020-0120
Navin K. Dev, R. Shankar, Zach G. Zacharia, S. Swami
PurposeThe purpose of this paper is to examine (1) how the recovery speed using promotional investment and (2) distributed production using additive manufacturing (AM) improve the resilience of the supply chain to manage any disruptions in the diffusion of green products.Design/methodology/approachThe environmental performance, service level performance and economic performance are the measures of interest. These measures are studied through the integration of inventory and production planning (I&PP) of the reverse logistics system and consumer behavior using Bass (1969) model of diffusion of innovation under the paradigm of Industry 4.0 architecture. The Taguchi experimental design framework was used for the simulation analysis.FindingsThe adoption patterns based on the Bass model in conjunction with recovery speed and production on AM during the disruption period suggest that there exist tradeoff decisions between various combinations of information-sharing and I&PP policies.Practical implicationsThe extensive sensitivity analyses provide real-time support for managerial decisions. Besides the potentials of Industry 4.0 capabilities, the present research suggests paying close attention to the recovery speed in conjunction with the inventory management system.Social implicationsThe integration of consumers' behavior (Bass model) to digital technologies is an additional contribution of the present research toward sustainability issues from the social perspective.Originality/valuePrevious research studies have discussed resilience to manage the ripple effect. However, none of them have addressed the changing scope of resilience to manage the ripple effect caused by the disruption in the diffusion of green products in a reverse logistics setup.
本文的目的是研究(1)使用促销投资的恢复速度和(2)使用增材制造(AM)的分布式生产如何提高供应链的弹性,以管理绿色产品扩散中的任何中断。设计/方法/方法环境表现、服务水平表现和经济表现是我们感兴趣的衡量标准。这些措施是利用Bass(1969)在工业4.0架构范式下的创新扩散模型,通过将逆向物流系统的库存和生产计划(I&PP)与消费者行为的整合来研究的。采用田口实验设计框架进行仿真分析。基于Bass模型的采用模式,结合AM在中断期间的恢复速度和产量,表明在信息共享和I&PP策略的各种组合之间存在权衡决策。实际意义广泛的敏感性分析为管理决策提供了实时支持。除了工业4.0能力的潜力,本研究建议密切关注与库存管理系统相结合的回收速度。社会意义消费者行为与数字技术的整合(Bass模型)是本研究从社会视角对可持续性问题的又一贡献。原创性/价值先前的研究讨论了管理连锁反应的弹性。然而,它们都没有解决弹性的变化范围,以管理在逆向物流设置中绿色产品扩散中断所引起的连锁反应。
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引用次数: 12
Luxury supply chain management: a framework proposal based on a systematic literature review 奢侈品供应链管理:基于系统文献综述的框架建议
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-07-20 DOI: 10.1108/ijpdlm-04-2020-0110
M. Brandao, Moacir Godinho Filho, A. L. da Silva
PurposeThis study aims to identify the main elements that describe the luxury supply chain. It discusses the relationship between them in a framework that organises and summarises the literature.Design/methodology/approachA systematic literature review was conducted that returned 288 papers, which were selected based on specific quality and theme criteria. Content analysis was used to investigate the alignment of critical success factors with the performance goals and configuration elements of luxury supply chains in the final sample of 66 papers.FindingsThe results provide a framework that clarifies the relationship between the configuration elements and supply chain performance goals and the critical success factors for three different levels of the luxury market. Depending on the level of luxury, performance goals and configuration elements assume a different importance and different characteristics. An understanding of these differences is relevant for defining strategies and managing luxury supply chains properly. The three different configurations also reveal new research avenues to be further investigated.Research limitations/implicationsThe study is limited in terms of its data source as the papers reviewed were collected from only three academic databases.Practical implicationsThe findings of this work help incorporate knowledge about luxury supply chain management into a framework that can be easily used for defining strategies and organising the supply chain according to the different levels of luxury.Originality/valueThis study represents an important evolution in organising the current literature on luxury supply chain management into a framework that covers critical success factors, supply chain performance goals and configuration elements for three different levels of luxury, which in turn creates promising opportunities for future enquiry.
目的本研究旨在确定描述奢侈品供应链的主要因素。它在一个组织和总结文献的框架中讨论了它们之间的关系。设计/方法/方法进行了系统的文献综述,共返回288篇论文,这些论文是根据特定的质量和主题标准选择的。内容分析用于调查66篇论文的最终样本中关键成功因素与奢侈品供应链的绩效目标和配置要素的一致性。研究结果提供了一个框架,阐明了配置要素和供应链绩效目标之间的关系,以及奢侈品市场三个不同层面的关键成功因素。根据豪华程度的不同,性能目标和配置元素具有不同的重要性和不同的特征。了解这些差异对于制定战略和正确管理奢侈品供应链至关重要。这三种不同的配置也揭示了有待进一步研究的新的研究途径。研究局限性/含义该研究的数据来源有限,因为所审查的论文仅从三个学术数据库中收集。实际意义这项工作的发现有助于将奢侈品供应链管理的知识纳入一个框架中,该框架可以很容易地用于根据不同的奢侈品水平定义战略和组织供应链。独创性/价值这项研究代表了将当前奢侈品供应链管理文献组织成一个框架的重要演变,该框架涵盖了三个不同级别奢侈品的关键成功因素、供应链绩效目标和配置要素,这反过来又为未来的调查创造了有希望的机会。
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引用次数: 5
Communicating supply chain sustainability: transparency and framing effects 沟通供应链可持续性:透明度和框架效应
IF 6.7 3区 管理学 Q1 MANAGEMENT Pub Date : 2021-07-13 DOI: 10.1108/IJPDLM-04-2020-0107
Yanji Duan, John A. Aloysius, D. Mollenkopf
PurposeFirms employ various forms of disclosure to demonstrate commitment to and involvement in sustainable supply chain management (SSCM) practices. This research provides guidance to firms employing framing strategies when communicating their SSCM with external stakeholders like consumers as part of their supply chain transparency efforts.Design/methodology/approachThe authors employed a middle-range theorizing approach to understand the context of SSCM practices and mechanisms of variously framed communication methods to disclose sustainability information to consumers. The authors conducted two experiments in an e-waste recycling context, studying how sustainable information disclosed to consumers using attribute framing and goal framing can affect consumers' attitudes. The authors also examined the moderating role of consumers' environmental involvement.FindingsResults suggest that when attribute framing is used, firms should avoid framing the attribute from a negative valence. When goal framing is used, messages with consequences stated as “avoid loss” yield the most substantial effect. Additionally, framing effects are more significant for consumers with higher-than-average environmental involvement.Originality/valueThe authors’ results contribute to the ongoing theorization of SSCM by providing contextual understanding of how to communicate sustainability information. Corroborating evidence from marketing, framing effects are found to be context specific, thereby elucidating the framing literature more fully to the SSCM context. The authors extend this literature by studying attribute framing and comparing the effectiveness of all possible goal framing combinations of valence and gain/loss perspective in the SSCM communication context.
目的公司采用各种形式的披露来展示对可持续供应链管理(SSCM)实践的承诺和参与。这项研究为企业在与消费者等外部利益相关者沟通其SSCM时采用框架策略提供了指导,作为其供应链透明度工作的一部分。设计/方法论/方法作者采用了一种中等范围的理论方法来理解SSCM实践的背景和各种框架的沟通方法的机制,以向消费者披露可持续性信息。作者在电子垃圾回收背景下进行了两项实验,研究了使用属性框架和目标框架向消费者披露的可持续信息如何影响消费者的态度。作者还考察了消费者环境参与的调节作用。研究结果表明,当使用属性框架时,企业应避免从负价构建属性框架。当使用目标框架时,带有“避免损失”后果的信息会产生最显著的效果。此外,对于环境参与度高于平均水平的消费者来说,框架效应更为显著。原创性/价值作者的研究结果通过提供对如何传达可持续性信息的上下文理解,为SSCM的持续理论化做出了贡献。来自市场营销的确证,框架效应被发现是特定于上下文的,从而更全面地阐明了SSCM上下文的框架文献。作者通过研究属性框架并比较在SSCM传播背景下所有可能的效价和收益/损失视角的目标框架组合的有效性来扩展这篇文献。
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引用次数: 11
期刊
International Journal of Physical Distribution & Logistics Management
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