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Personality profiles of 263 occupations. 263 种职业的性格特征。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-10-24 DOI: 10.1037/apl0001249
Kätlin Anni, Uku Vainik, René Mõttus

While personality trait assessments are widely used in candidate selection, coaching, and occupational counseling, little published research has systematically compared occupations in personality traits. Using a comprehensive personality assessment, we mapped 263 occupations in self-reported Big Five domains and various personality nuances in a sample of 68,540 individuals and cross-validated the findings in informant ratings of 19,989 individuals. Controlling for age and gender, occupations accounted for 2%-7% of Big Five variance in both self-reports and informant reports. Most occupations' average Big Five levels were intuitive, replicated across rating methods, and were consistent with those previously obtained with a brief assessment in a different sociocultural context. Often, they also tracked the Occupational Information Network database's work style ratings and clustered along the International Standard Classification of Occupation's hierarchical framework. Finally, occupations with higher average levels of the personality domains typically linked to better job performance tended to be more homogeneous in these domains, suggesting that jobs with higher performing incumbents are often more selective for personality traits. Several personality nuances had intuitive occupational differences that were larger than those of the Big Five domains (explaining up to 12% variance) and replicated well across rating methods, providing more detailed insights into how job incumbents vary in personality. We provide an interactive application for exploring the results (https://apps.psych.ut.ee/JobProfiles/) and discuss the findings' theoretical and practical implications. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

虽然人格特质评估被广泛应用于候选人选拔、辅导和职业咨询中,但很少有公开发表的研究对职业的人格特质进行系统比较。通过使用综合人格评估,我们在 68,540 人的样本中绘制了 263 种职业与自我报告的五大领域和各种人格细微差别的关系图,并在 19,989 人的线人评分中对研究结果进行了交叉验证。在控制年龄和性别的情况下,职业占自我报告和线人报告中大五差异的 2%-7%。大多数职业的平均大五水平是直观的,可以在不同的评级方法中重复,并且与之前在不同的社会文化背景下通过简短评估获得的结果一致。通常情况下,它们也与职业信息网络数据库的工作风格评级相吻合,并按照国际标准职业分类的等级框架进行分类。最后,通常与更好的工作绩效相关的人格领域平均水平较高的职业在这些领域的同质性往往较高,这表明工作绩效较高的任职者往往对人格特质更具选择性。有几种人格细微差别的直观职业差异比五大领域的差异更大(最多可解释 12% 的差异),并且在不同的评级方法中都有很好的重复性,这为了解在职者的人格差异提供了更详细的信息。我们提供了一个用于探索结果的交互式应用程序(https://apps.psych.ut.ee/JobProfiles/),并讨论了研究结果的理论和实践意义。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Do human resource systems indeed have "system" effects? The dual internal fit model of a high-performance work system. 人力资源系统真的具有 "系统 "效应吗?高绩效工作系统的双重内部契合模型。
IF 9.9 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-10-07 DOI: 10.1037/apl0001241
Saehee Kang,Joo Hun Han,In-Sue Oh,Chad Van Iddekinge,Junting Li
The configurational or "internal fit" perspective proposes that human resource (HR) systems are most effective when individual practices are configured such that they fit together and are mutually reinforcing. The Ability-Motivation-Opportunity (AMO) model has emerged as a predominant way to select and configure HR practices based on whether they attempt to enhance employee ability, motivation, or opportunities. Despite the widespread use of the configurational perspective and AMO model in building a high-performance work system (HPWS), researchers have not clearly articulated how HR practices across the AMO domains should be configured to maximize internal fit across the system. Moreover, research has overlooked the hierarchical nature of an HPWS, such that HR practices are nested within a particular AMO domain, and the AMO domains, in turn, are nested within the HPWS. To address these gaps, we develop and test a dual internal fit model that specifies synergistic interactions within and among AMO domains. Analyses of six-wave panel data from 640 firms reveal that internal fit effects of HR practices simultaneously exist within (i.e., HR practice-level interactions) and among AMO domains (i.e., AMO domain-level interactions) to predict workforce productivity and ultimately firm profitability. Moreover, the two sets of interactions predict outcomes beyond the additive effects of the HR practices on which prior research has typically focused. These findings show that HR practices can be configured to have "system" effects. They also highlight the value of the dual internal fit model to understand the performance benefits of optimally configured HR systems. (PsycInfo Database Record (c) 2024 APA, all rights reserved).
配置或 "内部契合 "观点认为,人力资源(HR)系统最有效的方式是将各项实践配置在一起,使其相互配合、相互促进。能力-动机-机会(AMO)模型已成为根据人力资源实践是否试图提高员工能力、动机或机会来选择和配置人力资源实践的主要方法。尽管在构建高绩效工作系统(HPWS)的过程中,配置视角和 AMO 模型得到了广泛应用,但研究人员并没有明确阐述应如何配置 AMO 领域的人力资源实践,以最大限度地提高整个系统的内部契合度。此外,研究还忽视了 HPWS 的层次性,即人力资源实践嵌套在特定的 AMO 领域中,而 AMO 领域又嵌套在 HPWS 中。为了弥补这些不足,我们开发并测试了一个双重内部拟合模型,该模型明确了 AMO 领域内部和之间的协同互动。对来自 640 家企业的六波面板数据的分析表明,人力资源实践的内部契合效应同时存在于 AMO 领域内部(即人力资源实践层面的相互作用)和 AMO 领域之间(即 AMO 领域层面的相互作用),从而预测劳动力生产率并最终预测企业盈利能力。此外,这两组相互作用对结果的预测超出了以往研究通常关注的人力资源实践的叠加效应。这些研究结果表明,人力资源实践的配置可以产生 "系统 "效应。这些研究结果还凸显了双重内部契合模型在理解优化配置的人力资源系统的绩效优势方面的价值。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
A stimulus-based model of the team adaptation process: An integrated conceptual review. 基于刺激的团队适应过程模型:综合概念回顾。
IF 9.9 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-10-07 DOI: 10.1037/apl0001237
Matthew J Pearsall,Jessica Siegel Christian,Natalie Croitoru
As organizations face constant pressures to respond to changing situations and emergent demands, team members are frequently called upon to change their processes and routines and adapt to new ways of working together. In examining adaptation, most researchers have taken a behavior-driven approach where they collapse across the many types of adaptive demands teams face and rely on traditional input-process-outcome frameworks (e.g., Hackman, 1987; McGrath, 1984) to isolate specific behavioral responses. However, this perspective has resulted in several critical limitations. There are key differences in the way teams must collectively respond to different types of adaptive stimuli to be successful, and current research cannot account for or differentiate adaptive demands by stimulus type and needed responses. In this integrated conceptual review, we address these limitations and develop a novel, stimulus-based phase model of team adaptation. We examine studies across our newly developed stimulus detection, urgency identification, and duration assessment phases, and through the team's adaptive response, adaptive performance, and learning from the experience. We integrate research within each phase of the adaptive process, highlighting factors that demonstrate what successful team adaptation "looks like," and describe future avenues of research to address key issues within each phase. (PsycInfo Database Record (c) 2024 APA, all rights reserved).
由于组织面临着应对不断变化的形势和突发需求的持续压力,团队成员经常需要改变他们的工作流程和常规,适应新的合作方式。在研究适应性时,大多数研究人员都采用行为驱动法,即对团队所面临的多种适应性需求进行折叠,并依靠传统的输入-过程-结果框架(如 Hackman, 1987; McGrath, 1984)来分离出特定的行为反应。然而,这种视角造成了一些重要的局限性。团队要想取得成功,必须对不同类型的适应性刺激做出集体反应,而目前的研究无法解释或区分不同刺激类型和所需反应的适应性需求。在这篇综合概念综述中,我们针对这些局限性,建立了一个新颖的、基于刺激的团队适应阶段模型。我们对新开发的刺激检测、紧迫性识别和持续时间评估阶段的研究,以及团队的适应性反应、适应性表现和经验总结进行了审查。我们整合了适应过程每个阶段的研究,强调了能够证明团队成功适应 "看起来像什么 "的因素,并描述了解决每个阶段关键问题的未来研究途径。(PsycInfo Database Record (c) 2024 APA,保留所有权利)。
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引用次数: 0
Workplace aggression and employee performance: A meta-analytic investigation of mediating mechanisms and cultural contingencies. 工作场所侵犯行为与员工绩效:对中介机制和文化偶然性的元分析调查。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-10-03 DOI: 10.1037/apl0001244
Rui Zhong, Jingxian Yao, Yating Wang, Zhanna Lyubykh, Sandra L Robinson

We present a meta-analytic investigation of the theoretical mechanisms underlying why experienced workplace aggression is harmful to the three core performance outcomes (i.e., task performance, citizenship behavior, and deviant behavior). Through a comprehensive literature review of 405 empirical articles, we first extract and identify five prominent theoretical mechanisms: relationship quality, justice perception, psychological strain, negative affect, and state self-evaluation. By synthesizing evidence from these articles, which include 471 unique samples from 36 countries or regions (N = 149,341 participants), we reveal the incremental effects of the five mechanisms, compare their relative strengths for each performance outcome, and examine their cultural contingencies. We find that when the five mechanisms are examined simultaneously, only relationship quality and state self-evaluation show incremental effects across all performance outcomes in the predicted direction. Moreover, the comparative strengths of mechanisms vary across performance outcomes: The impact of workplace aggression on task performance is best explained by the negative affect and state self-evaluation mechanisms, its impact on citizenship behavior is best explained by the relationship quality mechanism, and its impact on deviant behavior is best explained by the negative affect mechanism. Finally, the prominence of some mechanisms is contingent on certain cultural dimensions: The relationship quality mechanism is strengthened by individualism and masculinity, while the state self-evaluation mechanism is strengthened by masculinity. We conclude with a discussion of the theoretical and practical implications of our research. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

我们对经历过的职场侵犯为何会对三个核心绩效结果(即任务绩效、公民行为和偏差行为)造成损害的理论机制进行了元分析研究。通过对 405 篇实证文章的全面文献综述,我们首先提取并确定了五个突出的理论机制:关系质量、正义感、心理压力、负面情绪和状态自我评价。通过综合这些文章(包括来自 36 个国家或地区的 471 个独特样本(N = 149341 名参与者))中的证据,我们揭示了这五种机制的递增效应,比较了它们对每种绩效结果的相对优势,并研究了它们的文化偶然性。我们发现,当同时考察这五种机制时,只有关系质量和状态自我评价在所有绩效结果中都表现出了预测方向的递增效应。此外,在不同的绩效结果中,各种机制的比较优势也各不相同:消极情绪和状态自我评价机制最能解释职场攻击对任务绩效的影响,关系质量机制最能解释职场攻击对公民行为的影响,消极情绪机制最能解释职场攻击对偏差行为的影响。最后,某些机制的显著性取决于某些文化维度:个人主义和男性气质强化了关系质量机制,而男性气质强化了国家自我评价机制。最后,我们将讨论本研究的理论和实践意义。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
The cognitive cost of going the extra mile: How striving for improvement relates to cognitive performance. 额外努力的认知成本:追求进步与认知表现的关系。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-10-01 Epub Date: 2024-05-23 DOI: 10.1037/apl0001199
Mouna El Mansouri, Karoline Strauss, Doris Fay, Julia Smith

Organizations are increasingly expecting individuals to engage in task proactivity, that is, to find better ways of doing their job. While prior research has demonstrated the benefits of task proactivity, little is known about its cognitive costs. To investigate this issue, we build theory on how task proactivity affects end-of-day cognitive performance. We propose that task proactivity involves deviating from established ways of working and engaging in cognitively demanding activities requiring high levels of mental effort, which manifest as an erosion of end-of-day cognitive performance. In two daily diary studies, we found that individuals engaging in task proactivity experience lower end-of-day cognitive performance (Study 1 over five consecutive workdays: n = 163, k = 701; Study 2 with multiple daily assessments over seven consecutive workdays: n = 93, k = 471), even when controlling for task performance (Study 1) and beginning-of-day cognitive performance (Study 2). In two experiments, we then show that simulating task proactivity results in greater mental effort and lower routineness but not in greater ego depletion (Study 3: N = 318 and Study 4: N = 319) or increased self-control demands, -effort, or -motivation (Study 4). This provides support for our proposed cognitive pathway. Our findings enhance our understanding of the cognitively demanding nature of task proactivity and provide empirical support for its cognitive costs using a mental fatigue lens. They also suggest that the impact of a cognitively demanding activity like task proactivity may persist throughout the day and carry over to other tasks involving cognitive performance. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

组织越来越期待个人参与任务主动性,即寻找更好的方法来完成工作。虽然先前的研究已经证明了任务主动性的好处,但对其认知成本却知之甚少。为了研究这个问题,我们建立了任务主动性如何影响下班后认知表现的理论。我们提出,任务主动性是指偏离既定的工作方式,参与需要付出大量脑力的认知要求较高的活动,这表现为对日终认知绩效的侵蚀。在两项每日日记研究中,我们发现从事任务主动性活动的人日终认知表现较低(连续五个工作日的研究 1:n = 163,k = 701;连续七个工作日进行多次每日评估的研究 2:n = 93,k = 471),即使在控制了任务表现(研究 1)和日始认知表现(研究 2)的情况下也是如此。随后,我们在两项实验中表明,模拟任务主动性会导致更多的脑力劳动和更低的例行性,但不会导致更多的自我消耗(研究 3:N = 318 和研究 4:N = 319),也不会增加自我控制要求、努力或动机(研究 4)。这为我们提出的认知途径提供了支持。我们的研究结果加深了我们对任务主动性的认知要求性质的理解,并从心理疲劳的角度为其认知成本提供了经验支持。这些发现还表明,像任务主动性这样对认知要求较高的活动所产生的影响可能会持续一整天,并延续到其他涉及认知表现的任务中。(PsycInfo Database Record (c) 2024 APA,保留所有权利)。
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引用次数: 0
Insights from an updated personnel selection meta-analytic matrix: Revisiting general mental ability tests' role in the validity-diversity trade-off. 从更新的人员遴选元分析矩阵中获得的启示:重新审视一般智力测验在有效性与多样性权衡中的作用。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-10-01 Epub Date: 2024-05-02 DOI: 10.1037/apl0001203
Christopher M Berry, Filip Lievens, Charlene Zhang, Paul R Sackett

General mental ability (GMA) tests have long been at the heart of the validity-diversity trade-off, with conventional wisdom being that reducing their weight in personnel selection can improve adverse impact, but that this results in steep costs to criterion-related validity. However, Sackett et al. (2022) revealed that the criterion-related validity of GMA tests has been considerably overestimated due to inappropriate range restriction corrections. Thus, we revisit the role of GMA tests in the validity-diversity trade-off using an updated meta-analytic correlation matrix of the relationships six selection methods (biodata, GMA tests, conscientiousness tests, structured interviews, integrity tests, and situational judgment tests) have with job performance, along with their Black-White mean differences. Our results lead to the conclusion that excluding GMA tests generally has little to no effect on validity, but substantially decreases adverse impact. Contrary to popular belief, GMA tests are not a driving factor in the validity-diversity trade-off. This does not fully resolve the validity-diversity trade-off, though: Our results show there is still some validity reduction required to get to an adverse impact ratio of .80, although the validity reduction is less than previously thought. Instead, it shows that the validity-diversity trade-off conversation should shift from the role of GMA tests to that of other selection methods. The present study also addresses which selection methods now emerge as most valid and whether composites of selection methods can result in validities similar to those expected prior to Sackett et al. (2022). (PsycInfo Database Record (c) 2024 APA, all rights reserved).

长期以来,智力测验(GMA)一直是效度与多样性权衡的核心问题,传统观点认为,降低智力测验在人员选拔中的权重可以改善不利影响,但这会导致标准相关效度付出高昂代价。然而,Sackett 等人(2022 年)发现,由于不恰当的范围限制校正,GMA 测试的标准相关效度被大大高估了。因此,我们通过对六种选拔方法(生物数据、GMA测试、自觉性测试、结构化面试、正直性测试和情境判断测试)与工作绩效的关系及其黑白平均差异进行最新的元分析相关矩阵,重新审视了GMA测试在有效性与多样性权衡中的作用。我们的研究结果得出结论,排除 GMA 测试一般对有效性几乎没有影响,但会大大降低不利影响。与普遍看法相反,GMA 考试并不是有效性与多样性权衡的驱动因素。但这并不能完全解决有效性-多样性权衡的问题:我们的结果表明,要达到 0.80 的不利影响比率,仍然需要降低一定的效度,尽管效度降低的幅度比以前想象的要小。相反,这表明有效性-多样性权衡对话应从全球海洋环境状况评估测试的作用转向其他选拔方法的作用。本研究还探讨了哪些遴选方法现在被认为是最有效的,以及遴选方法的复合体是否能产生类似于 Sackett 等人(2022 年)之前预期的有效性。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
All is well that replicates well: The replicability of reported moderation and interaction effects in leading organizational sciences journals. 复制得好,一切都好:主要组织科学期刊中报告的调节和交互效应的可复制性。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-10-01 Epub Date: 2024-05-09 DOI: 10.1037/apl0001197
Marcus Crede, Lukas K Sotola

We examine 244 independent tests of interaction effects published in recent issues of four leading journals in the organizational sciences in order to estimate the replicability of reported statistically significant interaction effects. A z-curve analysis (Brunner & Schimmack, 2020) of the distribution of p values indicates an estimated replicability of 37%, although this figure varied somewhat across the four journals. We also find that none of the coded studies reported having conducted a priori power analyses and that only one reported having preregistered their hypotheses-despite longstanding exhortations for researchers to plan their studies to have adequate power and to engage in open science practices. Our results suggest that moderation results that have been reported in these leading journals fail to meet the methodological and statistical burden that would lead us to recommend that scientists and practitioners rely on these findings to inform their research and practice. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

我们研究了组织科学领域四种主要期刊近期发表的 244 篇交互效应独立测试文章,以估算所报告的具有统计意义的交互效应的可复制性。对 p 值分布进行的 z 曲线分析(Brunner & Schimmack,2020 年)表明,估计可复制性为 37%,但这一数字在四种期刊中略有不同。我们还发现,没有一项编码研究报告进行了先验功率分析,只有一项报告预先注册了假设--尽管研究人员长期以来一直在呼吁规划研究以获得足够的功率并参与开放科学实践。我们的研究结果表明,这些主要期刊所报道的调节结果未能满足方法学和统计学的要求,因此我们建议科学家和从业人员依靠这些结果来指导他们的研究和实践。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Unnoticed problems and overlooked opportunities: How and when employees fail to speak up under ambiguous threats. 未被注意到的问题和被忽视的机会:在模棱两可的威胁下,员工如何以及何时不开口说话。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-10-01 Epub Date: 2024-05-16 DOI: 10.1037/apl0001210
Hyunsun Park, Subrahmaniam Tangirala, Srinivas Ekkirala, Apurva Sanaria

Organizations often need to deal with ambiguous threats, which are complex, unprecedented, and difficult-to-predict events that hold the potential to cause harm. Drawing on the attention-based view of work behavior, we propose that employees do not always remain vigilant to such threats. Consequently, we argue that, in the face of those threats, employees can fail to notice or recognize problems or vulnerabilities in their organizations' work processes or products that can hinder coping. We posit that this effect is, paradoxically, more pronounced when employees are working with trustworthy managers who are perceived as capable and focused enough on the well-being of their units to adequately deal with work challenges. Thereby, we highlight that employees may overlook problems and thus not speak up, precisely when their input is highly desired to address ambiguous threats and can be effectively used by competent and caring managers. Using a combination of field surveys and preregistered experiments, we demonstrate support for our arguments. In the process, we present an alternative attention-based perspective to the voice literature that has so far predominantly focused on cost-benefit-based explanations (i.e., how employees evaluate the perceived costs of speaking up vs. presumed benefits) when describing hurdles to employee voice. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

组织经常需要应对模棱两可的威胁,这些威胁是复杂的、前所未有的、难以预测的事件,有可能造成伤害。根据基于注意力的工作行为观点,我们提出,员工并不总是对这些威胁保持警惕。因此,我们认为,面对这些威胁,员工可能无法注意到或认识到组织工作流程或产品中存在的问题或漏洞,而这些问题或漏洞可能会阻碍应对工作。我们认为,当员工与值得信赖的管理者共事时,这种影响会更加明显,因为管理者被认为是有能力的,并且足够关注单位的福利,能够充分应对工作挑战。因此,我们强调,员工可能会忽视问题,从而不说出来,而恰恰在他们的意见非常需要用来解决模棱两可的威胁,并能被有能力、有爱心的管理者有效利用的时候。我们结合实地调查和预先登记的实验,证明了我们的论点。在这一过程中,我们提出了另一种基于注意力的视角,以取代迄今为止主要侧重于基于成本效益的解释(即员工如何评估畅所欲言的感知成本与假定收益)来描述员工发言障碍的发言权文献。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Silence on injustices speaks volumes: When and how silence impacts perceptions of managers. 对不公正现象保持沉默说明了很多问题:沉默何时以及如何影响人们对管理者的看法。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-09-30 DOI: 10.1037/apl0001240
Hannah J Birnbaum, Kaylene J McClanahan, Miguel Unzueta

Speaking up on social injustices may help create more just and inclusive organizations. Yet, many people choose to remain silent. In this article, we test how managerial silence on injustices can shape impressions of a manager's lack of support for an outgroup. In Study 1, we surveyed employees and found that many noticed their managers' silence and recounted that such silence influenced how they perceived their managers. We then conducted nine experimental studies (Studies 2-6, Supplemental Studies 1-4) to test how observers' perceptions of managers who engage in silence on an outgroup injustice depend on whether managers have spoken up or remained silent in the past. We demonstrate that when a manager engages in selective silence by previously speaking up on an ingroup injustice but remains silent on an outgroup injustice, observers perceive the manager as harboring greater bias and as less supportive of the outgroup than if they remained totally silent on both issues. In contrast, when a manager engages in selective silence by previously speaking up on an outgroup injustice but then remains silent on a second outgroup injustice, observers perceive the manager as generally supportive of social justice and as more supportive of the second outgroup than if they remained totally silent on both issues. We discuss implications for speaking up and remaining silent on injustices in the workplace. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

直言不讳地揭露社会不公,有助于创建更加公正、更具包容性的组织。然而,许多人选择保持沉默。在本文中,我们将测试管理者对不公正现象的沉默如何影响员工对管理者不支持外群体的印象。在研究 1 中,我们对员工进行了调查,发现许多人注意到了他们的管理者的沉默,并讲述了这种沉默影响了他们对管理者的看法。随后,我们进行了九项实验研究(研究 2-6,补充研究 1-4),以检验观察者对在不公正的外群体问题上保持沉默的管理者的看法如何取决于管理者过去是大声疾呼还是保持沉默。我们的研究表明,当管理者选择性地保持沉默,即过去曾对内群体的不公正现象大声疾呼,但对外群体的不公正现象保持沉默时,观察者会认为管理者怀有更大的偏见,对外群体的支持程度低于对这两个问题都保持沉默的管理者。与此相反,当管理者选择性地保持沉默,之前对一个外群体的不公正现象直言不讳,但之后又对第二个外群体的不公正现象保持沉默时,观察者会认为管理者总体上支持社会公正,而且与在这两个问题上都保持沉默的情况相比,管理者更支持第二个外群体。我们讨论了对工作场所中的不公正现象大声疾呼和保持沉默的影响。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Considering personal needs in misdeeds: The role of compassion in shaping observer reactions to leader leniency. 在错误行为中考虑个人需求:同情心在影响观察者对领导宽大处理的反应中的作用。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-09-30 DOI: 10.1037/apl0001246
Marie S Mitchell, Shubha Sharma, Kate P Zipay, Robert J Bies, Natalie Croitoru

Although punishment deters misconduct, protects employees from harm, and maintains cooperation in organizations, not all leaders punish-some are lenient. Employees keenly watch leaders' responses to misconduct. Leniency is often judged as unfair because it violates moral principles of justice, motivating observers to withhold support to leaders. Our research shifts the conversation to explain how moral consideration of offenders factors into the sensemaking of leaders' leniency that influences observer reactions. Perceptions of offender personal need (distress from the offender's personal life that is outside their control) raise observers' humanitarianism, which is reflected in compassion. Compassion elicited from offender personal need motivates observers to reduce the distress from the situation, lessening the unfairness of the leniency and punitive reactions to the leader. Three experiments demonstrated that leniency elicited unfairness that reduced support to leaders; observers' perceptions of offender personal need moderated the effects of leniency, reducing its unfairness and punitive reactions to leaders. In Studies 2 and 3, we found that compassion mediated the moderating effects of offender personal need. Only distress from personal need that is inflicted onto offenders (i.e., other-inflicted personal need), compared to distress from work performance need (Study 2) and self-inflicted personal need (Study 3), elicited compassion that lessened the unfairness of leniency. Study 3 also showed that self-inflicted personal need elicited contempt for the offender, which mediated the moderating effect of self-inflicted personal need, bolstering the unfairness of leniency and lessening support to lenient leaders. Implications to theory and practice are presented. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

虽然惩罚可以阻止不当行为,保护员工免受伤害,并保持组织内的合作,但并非所有领导者都会惩罚员工,有些领导者会手下留情。员工会密切关注领导者对不当行为的反应。宽大往往被认为是不公平的,因为它违反了正义的道德原则,促使观察者拒绝支持领导者。我们的研究转移了话题,解释了对违规者的道德考量是如何影响观察者对领导者宽大处理的感性认识的。对罪犯个人需求(罪犯个人生活中无法控制的苦恼)的感知提高了观察者的人道主义精神,这种精神体现为同情心。由罪犯个人需求引发的同情会促使观察者减少来自情境的困扰,减轻宽大处理的不公平性和对领导者的惩罚性反应。三项实验表明,宽大处理会引起不公平,从而减少对领导者的支持;观察者对罪犯个人需求的认知会调节宽大处理的影响,减少其不公平程度和对领导者的惩罚反应。在研究 2 和研究 3 中,我们发现同情心对罪犯个人需求的调节作用起到了中介作用。与工作表现需要(研究 2)和自我造成的个人需要(研究 3)相比,只有施加给罪犯的个人需要(即他人造成的个人需要)所带来的痛苦才会引起同情,从而减轻宽大处理的不公平程度。研究 3 还表明,自我伤害的个人需求会引起对罪犯的蔑视,而这种蔑视会在自我伤害的个人需求的调节作用中起中介作用,从而增强宽大处理的不公平性,减少对宽大领导的支持。本文提出了对理论和实践的启示。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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Journal of Applied Psychology
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