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Supplemental Material for Leaders Laughing in the Line of Fire: An Emotional Aperture Perspective on Leader Laughter in Response to Critical Questions 火线上欢笑的领导者》补充材料:从情感光圈的角度看领导者在回答关键问题时的笑声
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2024-01-18 DOI: 10.1037/apl0001178.supp
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引用次数: 0
Who speaks up when harassment is in the air? A within-person investigation of ambient harassment and voice behavior at work. 当空气中弥漫着骚扰时,谁会大声说话?对工作环境中的骚扰和声音行为进行人际调查。
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2024-01-01 Epub Date: 2023-08-03 DOI: 10.1037/apl0001131
Allison S Gabriel, Nitya Chawla, Christopher C Rosen, Young Eun Lee, Joel Koopman, Elena M Wong

It is clear that sexual harassment has a profound impact on the victims who are targets of these egregious behaviors. Comparably less is known, however, about how other members of the organization react affectively and behaviorally when these acts transpire, and who has stronger reactions to such events. In the current research, we draw from the sexual harassment and vicarious mistreatment literatures to develop a theoretical model that considers how bystanders react behaviorally to ambient harassment-the experience of overhearing sexist and disparaging gender-related comments without necessarily being the direct target of such remarks-by enacting various types of voice behaviors at work via feelings of fear and anger. We also explore whether certain work conditions-namely an organization's tolerance for sexual harassment-attenuate such reactions, and how gender of the witness to ambient harassment may shape the effects. Across an experimental investigation (Study 1) and an experience sampling study (Study 2), we find that exposure to ambient harassment is positively related to feelings of fear and anger. In Study 2, we further unpack the differential behavioral consequences associated with ambient harassment, finding that while anger is positively related to voice after witnessing ambient harassment, fear negatively contributed to voice behaviors at work. Interestingly, these effects were further exacerbated for employees who worked in an organization tolerant of sexual harassment and for men (vs. women). Combined, our results shed light on how, and when, employees can feel empowered to enact voice behaviors after experiencing ambient harassment. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

显然,性骚扰对这些恶劣行为的受害者影响深远。然而,对于组织中的其他成员在这些行为发生时如何做出情感和行为反应,以及谁会对此类事件做出更强烈的反应,我们却知之甚少。在当前的研究中,我们借鉴了性骚扰和替代性虐待的相关文献,建立了一个理论模型,该模型考虑了旁观者是如何对环境骚扰做出行为反应的--环境骚扰是指在无意中听到性别歧视和贬低性别相关言论的经历,而旁观者并不一定是这些言论的直接目标,他们会在工作中通过恐惧和愤怒的情绪做出各种类型的发声行为。我们还探讨了某些工作条件--即组织对性骚扰的容忍度--是否会减轻这种反应,以及环境骚扰目击者的性别如何影响这种影响。通过实验调查(研究 1)和经验取样研究(研究 2),我们发现暴露于环境骚扰与恐惧和愤怒情绪呈正相关。在研究 2 中,我们进一步解读了与环境骚扰相关的不同行为后果,发现愤怒与目睹环境骚扰后的嗓音呈正相关,而恐惧则对工作中的嗓音行为产生负面影响。有趣的是,对于在容忍性骚扰的组织中工作的员工和男性(相对于女性)来说,这些影响会进一步加剧。综上所述,我们的研究结果揭示了员工在经历环境骚扰后,如何以及何时能够感到有能力采取发声行为。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Unpacking on-task effort in performance-based learning: Information-knowledge gaps guide effort allocation decisions. 解读基于绩效的学习中的任务努力:信息-知识差距引导努力分配决策。
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2024-01-01 Epub Date: 2023-08-03 DOI: 10.1037/apl0001140
Jay H Hardy, Eric Anthony Day, Maddison N North, Justine Rockwood

Learning and adaptation are essential for success. However, human effort is inherently finite, which creates a dilemma for employees. Is it better to prioritize capitalizing on existing knowledge structures to maximize immediate performance benefits (exploitation) or develop adaptive capabilities (exploration) at the expense of short-term productivity? Understanding how employees answer this question can inform the design of evidence-based interventions for optimizing and sustaining learning amidst workplace challenges. In this article, we attempt to unpack the composition of on-task effort during performance-based learning by testing the proposition that the information-knowledge gap-a regulatory discrepancy between unknown aspects of a task and a person's perceived competence in dealing with that task-is the psychological mechanism responsible for guiding effort-allocation decisions during performance-based learning. In Study 1, we found that larger information-knowledge gaps resulted in increased subsequent investments of on-task attention within a sample of adults learning to perform a complex task (N = 121). As participants learned, information-knowledge gaps systematically shrank, resulting in a reduced emphasis on learning-oriented effort (i.e., exploration) relative to achievement-oriented effort (i.e., exploitation) over time. In Study 2 (N = 176), a task-change paradigm revealed that introducing novel demands caused information-knowledge gaps to suddenly expand, which prompted participants to increase on-task effort and shift their focus away from achievement and back toward learning as an adaptive response. Collectively, these findings support the notion that information-knowledge gaps shape how (and when) on-task effort is spent and present a framework for understanding how learners strategically structure their limited attentional resources. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

学习和适应是成功的关键。然而,人的努力本身是有限的,这就给员工带来了两难选择。是优先利用现有的知识结构来最大化眼前的绩效收益(利用),还是以牺牲短期生产力为代价来发展适应能力(探索)?了解员工如何回答这个问题,可以为设计基于证据的干预措施提供参考,从而在工作场所面临挑战时优化和维持学习。在这篇文章中,我们试图通过检验 "信息-知识差距 "这一命题来揭示基于绩效的学习过程中任务努力的构成。"信息-知识差距 "是指任务的未知方面与个人处理该任务的感知能力之间的调节性差异,它是指导基于绩效的学习过程中努力分配决策的心理机制。在研究1中,我们发现,在一个学习执行复杂任务的成人样本中,较大的信息-知识差距会导致随后对任务的注意力投入增加(样本数=121)。随着参与者的学习,信息-知识差距系统性地缩小,导致学习导向的努力(即探索)相对于成就导向的努力(即利用)的重要性随着时间的推移而降低。在研究2(N = 176)中,任务变化范式显示,引入新要求会导致信息知识差距突然扩大,这促使参与者增加任务努力,并将注意力从成就转向学习,以此作为一种适应性反应。总之,这些研究结果支持这样一种观点,即信息-知识差距决定了如何(以及何时)在任务上花费精力,并为理解学习者如何战略性地安排其有限的注意力资源提供了一个框架。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Moving on: Exploring the implications of leader departure and incoming temporary leaders for collective turnover and unit performance. 继续前进:探索领导者离职和临时领导者上任对集体更替和单位绩效的影响。
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2024-01-01 Epub Date: 2023-08-03 DOI: 10.1037/apl0001120
Jonathan L Hendricks, Julie Hancock, Miguel Caldas, Kathryn Ostermeier, Danielle Cooper

While leader departures from work units frequently occur within organizations and are assumed to negatively impact unit functioning, the collective reaction to a leader departure event can vary across time. While a common expectation of leader departure models is that the incoming leader is permanent, it is unclear how unit-level reactions, such as collective turnover and unit performance, might change over time in response to a departure event when the departing leader is replaced with a temporary leader. We draw on context emergent turnover (CET) theory and literature on leader departures to develop and empirically test specific hypotheses exploring relationships among leader departures, collective turnover, and unit performance over time. In addition, we examine the extent to which these relationships are influenced by the temporary status of the incoming leader. Using discontinuous growth models, we examine a longitudinal data set from 324 units within a large Latin American operation of a global direct sales company (N = 3,082 performance periods). Findings indicate that, after a leader departs, there is an immediate increase in collective turnover and that unit performance decreases over time. Further, when the incoming leader is temporary, unit performance increases briefly, but the rate of performance drops over time. Overall, our research offers insights with regard to how leader departures impact unit outcomes, as well as how long such effects last. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

虽然组织内经常发生领导者离开工作单位的情况,并假定这会对单位的运作产生负面影响,但不同时期对领导者离职事件的集体反应可能会有所不同。虽然领导者离职模型的一个常见预期是新上任的领导者是永久性的,但目前还不清楚当离职领导者被临时领导者取代时,单位层面的反应,如集体更替和单位绩效,会随着时间的推移发生怎样的变化。我们借鉴了情境新兴更替(CET)理论和有关领导者离职的文献,提出了探索领导者离职、集体更替和单位绩效随时间变化之间关系的具体假设,并进行了实证检验。此外,我们还研究了这些关系受新任领导者临时身份的影响程度。我们使用非连续增长模型,研究了一家全球直销公司在拉美地区的 324 个单位的纵向数据集(N = 3,082 个绩效期)。研究结果表明,领导者离职后,集体离职率会立即上升,而单位绩效则会随着时间的推移而下降。此外,当新任领导是临时性的,单位绩效会短暂上升,但随着时间的推移,绩效率会下降。总之,我们的研究为领导者离职如何影响单位成果以及这种影响会持续多久提供了见解。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Looking forward or backward: A temporal lens to disentangle adaptive and maladaptive reactions to daily goal-performance discrepancy. 向前看还是向后看?用时间透镜来区分对日常目标-绩效差异的适应性反应和适应性不良反应。
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2024-01-01 Epub Date: 2023-08-10 DOI: 10.1037/apl0001137
Yifan Song, Min-Hsuan Tu, Yanran Fang, Satish Krishnan

The fast-changing work environment has created growing hindrances to employee daily goal pursuits and rendered it not uncommon for employees to leave work with unachieved daily work goals. The significant ramifications of unachieved goals on employee well-being and performance thus call for more research efforts to understand how employees respond to unsatisfactory goal progress (e.g., goal-performance discrepancy [GPD]). Interestingly, two paradoxical theoretical perspectives exist on this matter, with the self-regulation perspective suggesting an adaptive feedback loop (i.e., GPD on a given day eventually reduces next-day GPD), whereas the self-focused cognition perspective suggesting a maladaptive feedback loop (i.e., GPD on a given day eventually exacerbates next-day GPD). Taking a temporal lens to integrate these two perspectives, we conducted a daily diary study to map out the self-regulatory cognition mechanisms (i.e., anticipatory thinking) and self-focused cognition mechanisms (i.e., rumination) underlying the feedback loops, and identify employee temporal focus (future and past focuses) as critical cross-level boundary conditions to explain why some react to daily GPD adaptively, whereas others maladaptively. Based on 485 daily reports from 100 work professionals, we revealed that daily GPD at work resulted in reduced next-day GPD via increased after-work anticipatory thinking. Meanwhile, daily GPD also resulted in aggravated next-day GPD via increased after-work rumination. Moreover, employee future focus mitigated the maladaptive cycle, whereas employee past focus hindered the adaptive cycle. Our study thus provides important theoretical and empirical insights into employee goal-pursuit process. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

瞬息万变的工作环境给员工的日常目标追求造成了越来越多的阻碍,员工带着未实现的日常工作目标离开工作岗位的情况也屡见不鲜。因此,未实现目标对员工福祉和绩效的重大影响要求我们开展更多的研究工作,以了解员工如何应对不尽人意的目标进展(如目标-绩效差异[GPD])。有趣的是,在这一问题上存在着两种自相矛盾的理论观点,自我调节观点认为是一种适应性反馈循环(即某一天的 GPD 最终会减少第二天的 GPD),而以自我为中心的认知观点则认为是一种不适应性反馈循环(即某一天的 GPD 最终会加剧第二天的 GPD)。我们采用时间透镜来整合这两种观点,并进行了一项每日日记研究,以绘制出反馈回路背后的自我调节认知机制(即预期思维)和自我关注认知机制(即反刍),并确定员工的时间关注点(未来和过去关注点)作为关键的跨层次边界条件,以解释为什么有些人对每日 GPD 做出适应性反应,而有些人则做出适应性不良反应。根据来自 100 名专业职场人士的 485 份每日报告,我们发现,工作中的每日 GPD 会通过增加下班后的预期思维减少第二天的 GPD。同时,每日工作中的GPD也会通过增加下班后的反刍而导致第二天的GPD加重。此外,员工对未来的关注缓解了适应不良循环,而对过去的关注则阻碍了适应循环。因此,我们的研究为员工的目标追求过程提供了重要的理论和实证见解。(PsycInfo Database Record (c) 2024 APA, all rights reserved)。
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引用次数: 0
Politics speak louder than skills: Political similarity effects in hireability judgments in multiparty contexts and the role of political interest. 政治比技能更响亮:政治相似性对多党制背景下可雇佣性判断的影响以及政治利益的作用。
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2024-01-01 Epub Date: 2023-08-10 DOI: 10.1037/apl0001124
Franz W Mönke, Filip Lievens, Ursula Hess, Philipp Schäpers

Recruiters increasingly cybervet job applicants by checking their social media profiles. Theory (i.e., the political affiliation model, PAM) and research show that during cybervetting, recruiters are exposed to job-unrelated information such as political affiliation, which might trigger similarity-attraction effects and bias hireability judgments. However, as the PAM was developed in a more polarized two-party political system, it is pivotal to test and refine the PAM in a multiparty context. Therefore, we asked working professionals from the United States (two-party context, N = 266) and Germany (multiparty context, N = 747) to rate an applicant's hireability after cybervetting a LinkedIn profile that was manipulated in a between-subjects design (party affiliation by individuating information). Key tenets of the PAM could be transferred to multiparty contexts: The political similarity-attraction effect predicted hireability judgments beyond job-related individuating information, especially regarding organizational citizenship behavior. In addition, in a multiparty context, these biasing effects of political similarity and liking were not attenuated. Yet, there were also differences: In a multiparty context, political similarity had to be operationalized in terms of political value similarity and recruiters' political interest emerged as a significant moderator of the effects. So, this study refines the PAM by showing in multiparty contexts the importance of (a) a values-based perspective (instead of a behavioral political affiliation perspective) and (b) political interest (instead of identification). Accordingly, we provide a more nuanced understanding of when political affiliation similarity contributes to perceived overall similarity in affecting liking and hireability judgments in cybervetting. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

招聘人员越来越多地通过查看求职者的社交媒体资料对他们进行网络审查。理论(即政治派别模型,PAM)和研究表明,在网络审查过程中,招聘者会接触到与工作无关的信息,如政治派别,这可能会引发相似吸引效应和偏见的可雇佣性判断。然而,由于PAM是在更加两极化的两党政治体系中发展起来的,因此在多党环境中测试和改进PAM是至关重要的。因此,我们要求来自美国(两党环境,N = 266)和德国(多党环境,N = 747)的专业人士在对LinkedIn的个人资料进行网络审查后,对申请人的可雇佣性进行评价。LinkedIn的个人资料被操纵在受试者之间的设计中(通过个性化信息的党派关系)。PAM的关键原则可以转移到多方背景下:政治相似性-吸引力效应预测了与工作相关的个性化信息之外的可雇佣性判断,特别是关于组织公民行为。此外,在多党制背景下,政治相似和喜爱的这些偏见效应并没有减弱。然而,也存在差异:在多党背景下,政治相似性必须在政治价值相似性方面进行操作,招聘人员的政治兴趣成为影响的重要调节因素。因此,本研究通过在多方环境中显示(a)基于价值观的视角(而不是行为政治从属视角)和(b)政治利益(而不是认同)的重要性来完善PAM。因此,我们提供了一个更细致入微的理解,即政治派别相似性在影响网络审查中的喜好和可雇佣性判断时,对感知的总体相似性有何贡献。(PsycInfo数据库记录(c) 2023 APA,版权所有)。
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引用次数: 0
Distances and directions: An emotional journey into the recovery process. 距离与方向:康复过程中的情感之旅
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2024-01-01 Epub Date: 2023-08-03 DOI: 10.1037/apl0001122
Henry R Young, Brent A Scott, D Lance Ferris, Hun Whee Lee, Nikhil Awasty, Russell E Johnson

Positive emotions stemming from leisure activities are often promoted as a way to achieve a state of recovery, in particular by counteracting negative emotions experienced throughout the workday. Yet the recovery literature frequently takes an undifferentiated view of both the positive emotions employees experience as well as the negative emotions employees are recovering from. This implicitly assumes that all positive emotions are equally effective in facilitating recovery from all negative emotions. Drawing from theory treating emotional movements as a metaphorical journey, we develop a framework for understanding recovery that highlights the importance of the distance and direction that individuals "travel" when moving from negative emotions to positive emotions during the recovery process. We argue that the negative emotions that people start with from work-that is, their emotional origin-as well as the positive emotions that people end with following leisure activities-that is, their emotional destination-jointly influence the state of being recovered. Across two studies using experience-sampling methodologies, we find that "shorter" journeys consisting of emotional destinations that match the activation level of emotional origins (e.g., experiencing high activation positive emotion [HAP] to counter high activation negative emotion) are effective in promoting recovery, while "longer" journeys consisting of mismatches (e.g., experiencing HAP to counter low activation negative emotion) are ineffective for recovery. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

休闲活动中产生的积极情绪往往被视为实现恢复状态的一种途径,特别是通过抵消整个工作日中的消极情绪。然而,康复文献经常对员工经历的积极情绪和员工正在恢复的消极情绪采取不加区分的观点。这就隐含地假定,所有积极情绪在促进员工从所有消极情绪中恢复过来方面都同样有效。借鉴将情绪运动视为隐喻旅程的理论,我们建立了一个理解恢复的框架,强调了个人在恢复过程中从消极情绪转向积极情绪时所 "行进 "的距离和方向的重要性。我们认为,人们从工作中产生的消极情绪--即他们的情绪起点--和人们在休闲活动中产生的积极情绪--即他们的情绪终点--共同影响着康复状态。在两项使用经验取样方法的研究中,我们发现,由与情绪起源的激活水平相匹配的情绪目的地组成的 "较短 "旅程(例如,体验高激活积极情绪[HAP]以对抗高激活消极情绪)能有效促进恢复,而由不匹配的情绪目的地组成的 "较长 "旅程(例如,体验高激活积极情绪以对抗低激活消极情绪)则对恢复无效。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
From a spark to a sweeping fire: An integrative conceptual review of group turnover and a theoretical exploration of its development. 从星星之火到燎原之势:对团体更替的综合概念回顾及其发展的理论探索。
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2024-01-01 Epub Date: 2023-08-03 DOI: 10.1037/apl0001118
Jie Feng, Junchao Jason Li, Su Chen, Alex L Rubenstein

The phenomenon of group turnover has generated substantial yet disconnected scholarly interests. Despite valuable insights gained from the collective turnover literature as well as parallel research concerning related or coordinated quitting, a holistic understanding of the unique group turnover phenomenon is needed, both to synthesize existing research across multiple domains and disciplines and to kindle new inquiries regarding its dynamic nature and developmental process. To this end, we begin by conducting an integrative review of research relating to group turnover, reinterpreting it by identifying its common pathways as a function of varying triggers, temporal patterns, and departure destinations. We then leverage the groups literature to explicate group turnover's self-reinforcing and dynamic nature and propose a three-dimensional Interdependence, Temporality, and Emergence (ITE) framework that accounts for its developmental process. Using this framework, we develop an illustrative set of propositions regarding how ITE-related group properties affect the extent to which individual departures might escalate into group turnover of a larger scale and faster speed. Our emphasis on groups as a unique unit of reference thus provides an important conceptual refinement and extension for understanding collective turnover-shifting from a static focus on aggregate exit (rates) to a dynamic focus on the often-coordinated, temporally evolving nature of multiple group member quit events. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

团体人员流失现象引发了大量但互不关联的学术兴趣。尽管从集体离职文献以及相关或协调离职的平行研究中获得了有价值的见解,但我们仍需要对独特的群体离职现象有一个整体的认识,既要综合多个领域和学科的现有研究,又要对其动态性质和发展过程进行新的探究。为此,我们首先对与群体离职相关的研究进行了综合回顾,通过确定其作为不同触发因素、时间模式和离职目的地函数的共同路径,对其进行了重新解释。然后,我们利用群体文献来解释群体更替的自我强化和动态性质,并提出一个三维的相互依存、时间性和新兴(ITE)框架来解释其发展过程。利用这一框架,我们提出了一系列说明性命题,涉及与 ITE 相关的群体属性如何影响个人离职升级为规模更大、速度更快的群体更替。因此,我们将群体作为一个独特的参照单位,为理解集体更替提供了重要的概念改进和扩展--从静态地关注总体退出(率)转向动态地关注多个群体成员退出事件的经常协调和时间演变性质。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Activation and valence in responses to organizational change: Development and validation of the change response circumplex scale. 组织变革反应中的激活和情绪:组织变革反应中的激活与情绪:变革反应环量表的开发与验证。
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2024-01-01 Epub Date: 2023-08-03 DOI: 10.1037/apl0001132
Shaul Oreg, Noga Sverdlik, Jill W Paine, Myeong-Gu Seo

Organizational members' responses to organizational change have a key role in determining the success of the change. The predominant conceptualization of responses to change has focused on the valence of responses-the degree to which they are positive (e.g., openness to change) versus negative (e.g., resistance to change). Yet, recent theory suggests that rather than a single continuum, ranging from negative to positive, responses to change are better represented with a bidimensional framework including both a valence-based continuum and an activation-based continuum (active vs. passive; Oreg et al., 2018), comprising a change response circumplex. Based on this theoretical framework, we develop and validate a scale for measuring the four dimensions of the change response circumplex (i.e., change acceptance, change proactivity, change disengagement, change resistance). We conducted five studies in which we develop the scale and demonstrate its content validity (Study 1, N = 208), circumplex structure and construct validity (Study 2, N = 221; Study 3, N = 315), concurrent validity (Study 4, N = 588), and predictive validity (Study 5, N = 146). We also demonstrate the usefulness of distinguishing among the four responses for predicting the amount and types of feedback that change recipients provide, and show the particular value of active responses, above and beyond valence. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

组织成员对组织变革的反应在决定变革成功与否方面起着关键作用。对变革的反应的主要概念集中在反应的价值上--反应的积极程度(如对变革的开放性)与消极程度(如对变革的抵制)。然而,最新的理论表明,与其采用从消极到积极的单一连续统,不如采用一个双维框架来更好地体现对变革的反应,该框架既包括基于情绪的连续统,也包括基于激活的连续统(主动与被动;Oreg 等人,2018 年),由一个变革反应圆环组成。基于这一理论框架,我们开发并验证了一个量表,用于测量变革反应环的四个维度(即变革接受度、变革主动度、变革脱离度和变革抵制度)。我们进行了五项研究,开发了该量表并证明了其内容效度(研究 1,样本数 = 208)、环状结构和构造效度(研究 2,样本数 = 221;研究 3,样本数 = 315)、并发效度(研究 4,样本数 = 588)和预测效度(研究 5,样本数 = 146)。我们还证明了区分四种反应对于预测变化接受者所提供反馈的数量和类型的有用性,并显示了积极反应的特殊价值,而不仅仅是情绪。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Supplemental Material for More Than Just a Number: Different Conceptualizations of Multiple Team Membership and Their Relationships With Emotional Exhaustion and Turnover 不仅仅是一个数字》的补充材料:多重团队成员的不同概念及其与情感枯竭和离职的关系
IF 9.9 1区 心理学 Q1 Psychology Pub Date : 2023-12-18 DOI: 10.1037/apl0001168.supp
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引用次数: 0
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Journal of Applied Psychology
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