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Morality Appraisals in Consumer Responsibilization 消费者责任中的道德评价
IF 7.2 1区 管理学 Q1 BUSINESS Pub Date : 2023-06-12 DOI: 10.1093/jcr/ucad032
Michelle Barnhart, A. Huff, Inara K. Scott
In recent decades, U.S. gun rights lobbying groups, politicians, courts, and market actors have sought to responsibilize U.S. consumers to use firearms to address the societal problem of crime. These efforts center an interpretation of the constitutional right to keep and bear arms guaranteed by the Second Amendment as an entitlement for individuals to practice armed self-defense. Using interview and online discussion data, this research investigates consumers’ responses to responsibilization for this morally fraught set of behaviors, and the role of consumers’ various understandings of the right to bear arms in these responses. Findings show that consumers consider multiple, specific armed protection scenarios and accept responsibilization in only a portion of these scenarios while rejecting it for the remainder. Acceptance is determined by their appraisals of the morality of consumer responsibilization subprocesses. Consumers’ understanding of the constitutional right serves as a heuristic in these appraisals, with some understandings leading consumers to accept responsibilization across a much larger proportion of scenarios than others. Contributions include illustrating response to consumer responsibilization as a proportionality; illuminating consumers’ active role in appraising responsibilizing efforts; and demonstrating how some consumers come to understand a responsibilized behavior as a moral entitlement.
近几十年来,美国枪支权利游说团体、政界人士、法院和市场参与者一直试图让美国消费者负起使用枪支解决犯罪社会问题的责任。这些努力的核心是对宪法第二修正案保障的持有和携带武器的权利的解释,即个人有权进行武装自卫。利用访谈和在线讨论数据,本研究调查了消费者对这一道德上令人担忧的行为的反应,以及消费者对携带武器权利的各种理解在这些反应中的作用。调查结果显示,消费者考虑了多种特定的武装保护场景,只在其中一部分场景中接受了响应,而在其余场景中则拒绝了响应。接受度是由他们对消费者责任化子流程的道德评价决定的。消费者对宪法权利的理解在这些评估中起到了启发作用,一些理解导致消费者在比其他情况更大比例的情况下接受责任制。贡献包括说明对消费者反应的反应是相称的;阐明消费者在评估责任努力中的积极作用;以及展示一些消费者如何将负责任的行为理解为一种道德权利。
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引用次数: 1
When Fields Are Destabilized: Mobilizing Gendered Capital to Resolve Hysteresis 当领域不稳定:动员分类资本解决滞后
IF 7.2 1区 管理学 Q1 BUSINESS Pub Date : 2023-06-08 DOI: 10.1093/jcr/ucad038
Sunaina R. Velagaleti, Amber M. Epp
In the fight for legitimacy, understanding the rules of status games is critical. This idea holds true in the wedding marketplace. However, when legalization of marriage for same-sex couples disrupted the binary wedding script, the rules of the game became less clear to consumers. Couples sometimes found their gendered bodies, roles, and expressions were out of sync with the evolving script of a destabilized wedding field, thus raising legitimacy questions. This situation is defined as hysteresis—meaning delays in the realignment between habitus and the field. Hysteresis results in consumers’ disorientation about what forms of capital are valued as well as perceived absences of materials or recognition from the market. This study investigates consumers’ attempts to mobilize gendered capital to resolve hysteresis through realignment of habitus and the script. Grounded in a Bourdieuian field-level analysis of depth interviews with 30 same-sex couples and ethnographic observation in the wedding field, four consumption alignment strategies are identified that consumers leverage to address hysteresis: confronting, masking, collaborating, and experimenting. Consumers’ variations in gendered capital explain which consumption alignment strategies they use, with different possibilities for updating habitus and expanding the script. Throughout this process, consumers’ moral judgments hinder this pursuit.
在争取合法性的斗争中,理解地位游戏的规则至关重要。这个想法在婚礼市场上是正确的。然而,当同性婚姻合法化打破了二元婚姻的剧本时,游戏规则对消费者来说变得不那么清晰了。夫妇们有时会发现他们的性别身体、角色和表情与一个不稳定的婚礼领域不断发展的剧本不同步,从而引发合法性问题。这种情况被定义为迟滞-意思是习惯和场之间重新排列的延迟。滞后性导致消费者对什么形式的资本是有价值的迷失方向,以及感知到缺乏材料或市场的认可。本研究探讨消费者试图调动性别资本,透过调整习惯与剧本来解决迟滞。基于对30对同性伴侣的深度访谈和婚礼领域的人种学观察的布迪埃场域分析,我们确定了消费者用来解决滞后的四种消费结盟策略:面对、掩盖、合作和实验。消费者性别资本的差异解释了他们使用的消费对齐策略,具有更新习惯和扩展脚本的不同可能性。在整个过程中,消费者的道德判断阻碍了这种追求。
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引用次数: 1
Expression of Concern: Super Size Me: Product Size as a Signal of Status 关注表达:超大尺寸的我:产品尺寸作为地位的信号
1区 管理学 Q1 BUSINESS Pub Date : 2023-06-08 DOI: 10.1093/jcr/ucad037
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引用次数: 0
Expression of Concern: Dynamics of Communicator and Audience Power: The Persuasiveness of Competence versus Warmth 关心的表达:传播者和受众权力的动态:能力与热情的说服力
1区 管理学 Q1 BUSINESS Pub Date : 2023-06-08 DOI: 10.1093/jcr/ucad036
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引用次数: 0
Dominated Cosmopolitanism: Consumer Habitus Dynamics among Low-Resource Migrants 受支配的世界主义:低资源移民的消费习惯动态
IF 7.2 1区 管理学 Q1 BUSINESS Pub Date : 2023-05-17 DOI: 10.1093/jcr/ucad035
Zuzana Chytková, Dannie Kjeldgaard
Cosmopolitanism is often cast as an elite cultural orientation and as a privileged disposition to an increasingly globalized marketplace, instigated by, and lived through, mobility. But how does cosmopolitanism evolve among consumers at intersectional subordinate positions of power? This article analyses the emergence of cosmopolitanism through a 9-year longitudinal extended case study of female migrants with low levels of resources. Through the deployment of a Bourdieusian framework cosmopolitanism is theorized to evolve through processes set in motion by the experience of mismatch and subsequent alignment between new social contexts and existing socialized dispositions (hysteresis). The experience of hysteresis caused by mobility can lead to a habitus with traits of cosmopolitanism. The emergence of a cosmopolitan habitus can result in a sense of emancipation, but it also engenders new subordinate positions within intersectional systems of power. The outcome of this process is labelled Dominated Cosmopolitanism, representing a more nuanced version of cosmopolitanism that incorporates various systems of power. The analysis has implications for acculturation studies in consumption contexts characterized by low resource endowments and provides new insights into the processual nature of the constitution of social systems of power.
世界主义通常被塑造成一种精英文化取向,一种对日益全球化的市场的特权倾向,受流动性的刺激,并通过流动性生活。但是,世界主义是如何在处于权力交叉从属地位的消费者中演变的呢?本文通过对资源水平低的女性移民进行为期9年的纵向扩展案例研究,分析了世界主义的出现。通过布迪厄框架的部署,世界主义被理论化为通过新的社会背景和现有社会化倾向之间的不匹配和随后的一致性(滞后)的经历所启动的过程而进化。流动性导致的滞后体验可以导致具有世界主义特征的习惯。世界主义习惯的出现可以带来解放感,但也会在交叉权力体系中产生新的从属地位。这一过程的结果被称为主导世界主义,代表了一个更微妙的世界主义版本,包含了各种权力体系。该分析对以低资源禀赋为特征的消费背景下的文化适应研究具有启示意义,并为社会权力体系构成的过程性提供了新的见解。
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引用次数: 0
Call for Nominations: Editor in Chief 提名征集:总编辑
1区 管理学 Q1 BUSINESS Pub Date : 2023-05-15 DOI: 10.1093/jcr/ucad026
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引用次数: 0
Intel Inside: The Linguistic Properties of Effective Slogans 英特尔内部:有效口号的语言特性
1区 管理学 Q1 BUSINESS Pub Date : 2023-05-15 DOI: 10.1093/jcr/ucad034
Brady T Hodges, Zachary Estes, Caleb Warren
Abstract How can marketers create slogans that consumers like and remember? We answer this question by analyzing how the lexical, semantic, and emotional properties of a slogan’s individual words combine to influence slogan liking and slogan memory. Through a large correlational study with over 800 brand slogans, laboratory experiments, a biometric eye-tracking experiment, and a field study, we unearth the word properties that make slogans effective. We predict and find that linguistic properties that make a slogan easier to process (i.e., more fluent) result in slogans that are more likable but less memorable, whereas linguistic properties that reduce processing fluency result in slogans that are less likable but more memorable. Across our multi-method investigation, participants indicated a more favorable attitude toward slogans that are shorter, omit the brand name, and use words that are linguistically frequent, perceptually distinct, and abstract. In contrast, participants were more likely to remember slogans that are longer, include the brand name, and use words that are linguistically infrequent, concrete, and less perceptually distinct. We conclude by offering marketers practical advice into optimal word-choice strategies and delivering actionable guidance for creating slogans that are either likable or memorable.
营销人员如何创造消费者喜欢和记住的口号?我们通过分析广告语的词汇、语义和情感特性是如何影响广告语的喜好和记忆来回答这个问题的。通过对800多个品牌口号的大型相关性研究、实验室实验、生物识别眼动追踪实验和实地研究,我们发现了使口号有效的单词属性。我们预测并发现,使广告语更容易处理(即更流畅)的语言特性会导致广告语更讨人喜欢,但不那么容易记住,而降低处理流畅性的语言特性会导致广告语不那么讨人喜欢,但更容易记住。在我们的多方法调查中,参与者对较短、省略品牌名称、使用语言上频繁、感知上不同和抽象的词语的口号表现出更有利的态度。相比之下,参与者更有可能记住较长的标语,包括品牌名称,并使用语言上不常见的、具体的、感知上不那么明显的词语。最后,我们为营销人员提供实用的建议,以最佳的选词策略,并提供可操作的指导,以创造既讨人喜欢又令人难忘的口号。
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引用次数: 1
Correction to: The Upscaling Effect: How the Decision Context Influences Tradeoffs between Desirability and Feasibility 修正:升级效应:决策环境如何影响可取性和可行性之间的权衡
IF 7.2 1区 管理学 Q1 BUSINESS Pub Date : 2023-05-13 DOI: 10.1093/jcr/ucad031
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引用次数: 1
“Want” versus “Need”: How Linguistic Framing Influences Responses to Crowdfunding Appeals “想要”与“需要”:语言框架如何影响对众筹呼吁的回应
IF 7.2 1区 管理学 Q1 BUSINESS Pub Date : 2023-05-11 DOI: 10.1093/jcr/ucad033
Lei Su, Jaideep Sengupta, Yiwei Li, Fangyuan Chen
This research uses a crowdfunding context to examine when and why a simple difference in frame—using “want” versus “need” in the request—affects funders’ compliance with an appeal for contributions. Building on the semantic framing and psycholinguistics literature, we propose that using “want” (versus “need”) signals that the fundraiser is a relatively less (vs. more) dependent person. This perception difference then exerts opposing effects on the two major forms of crowdfunding appeals. For reward-based appeals, in which fundraisers promise a return on contribution, funders have a for-profit (i.e., incentive-seeking) goal and are more willing to contribute to a less dependent fundraiser. In contrast, for donation-based appeals, in which no incentives are promised by the fundraisers, funders are primarily motivated by a non-profit (i.e., helping) goal, and are more willing to contribute to a fundraiser who is seen as more dependent on help. Therefore, we predict that a “want” (“need”) frame is more effective in reward-based (donation-based) crowdfunding. Results from two large-scale observational studies and four experiments support our predictions and also illuminate the underlying mechanisms. Collectively, the findings contribute to the literature on semantic framing and crowdfunding, and also offer practical implications for fundraisers, marketers, and policymakers.
本研究以众筹为背景,考察了框架上的简单差异——在请求中使用“想要”和“需要”——何时以及为何会影响出资人对募捐呼吁的遵从性。在语义框架和心理语言学文献的基础上,我们提出使用“想要”(相对于“需要”)表明筹款人是一个相对较少(相对较多)依赖的人。这种认知差异会对两种主要的众筹诉求形式产生相反的影响。对于以奖励为基础的呼吁,在这种呼吁中,筹款人承诺对捐款进行回报,资助者有一个盈利(即寻求激励)的目标,并且更愿意向不那么依赖的筹款人捐款。相比之下,对于募捐者没有承诺任何激励的捐赠型呼吁,资助者主要是出于非营利(即帮助)目标的动机,并且更愿意向被视为更依赖帮助的募捐者捐款。因此,我们预测“想要”(“需要”)框架在基于奖励(基于捐赠)的众筹中更有效。两项大规模观察研究和四项实验的结果支持我们的预测,并阐明了潜在的机制。总的来说,这些发现为语义框架和众筹的文献做出了贡献,也为筹款人、营销人员和政策制定者提供了实际意义。
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引用次数: 2
Cross-Period Impatience: Subjective Financial Periods Explain Time-Inconsistent Choices 跨期不耐:主观财务时期解释时间不一致的选择
1区 管理学 Q1 BUSINESS Pub Date : 2023-05-02 DOI: 10.1093/jcr/ucad029
Minkwang Jang, Oleg Urminsky
Abstract Inconsistency in consumer time preferences has been well established and used to explain seemingly short-sighted behaviors (e.g., failures of self-control). However, prior research has conflated time-inconsistent preferences (discount rates that vary over time) with present bias (greater discounting when outcomes are delayed specifically from the present, as opposed to from a future time). This research shows that time-inconsistent preferences are reliably observed only when choices are substantially delayed (e.g., months into the future), which cannot be explained by present bias. This seeming puzzle is explained by a novel cross-period discounting framework, which predicts that consumers are more impatient when choosing between options occurring in different subjective financial periods. As a result, they display inconsistent time preferences and are less willing to wait for an equally delayed outcome specifically when a common delay to both options moves the larger-later option into a subsequent financial period. Six studies and multiple supplementary studies demonstrate that sensitivity to subjective financial periods accounts for time-inconsistent consumer preferences better than current models of time discounting based on present bias.
消费者时间偏好的不一致性已经得到了很好的证实,并被用来解释看似短视的行为(例如,自我控制的失败)。然而,先前的研究将时间不一致的偏好(随时间变化的贴现率)与当前偏差(当结果从当前延迟时,而不是从未来时间延迟时,会产生更大的折扣)混为一谈。这项研究表明,时间不一致的偏好只有在选择被大大延迟(例如,未来几个月)时才会被可靠地观察到,这不能用当前偏见来解释。这种看似困惑的现象可以用一种新的跨时期贴现框架来解释,该框架预测,消费者在不同主观财务时期的期权之间做出选择时,会更没有耐心。因此,他们表现出不一致的时间偏好,不太愿意等待同样延迟的结果,特别是当两种选择的共同延迟将较大的后一种选择转移到下一个财务期间时。六项研究和多项补充研究表明,对主观财务期间的敏感性比目前基于当前偏见的时间贴现模型更好地解释了时间不一致的消费者偏好。
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引用次数: 1
期刊
Journal of Consumer Research
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