Journal of Open Innovation: Technology, Market, and Complexity最新文献

{"title":"Blockchain-enabled carbon footprint traceability in Thailand’s organic food sector: A quintuple helix innovation approach","authors":"Aye Chan Soe ,&nbsp;Sasichakorn Wongsaichia ,&nbsp;Teerapong Pienwisetkaew ,&nbsp;Chidozie Umeh ,&nbsp;Emilia Vann Yaroson ,&nbsp;Chavis Ketkaew","doi":"10.1016/j.joitmc.2025.100656","DOIUrl":"10.1016/j.joitmc.2025.100656","url":null,"abstract":"<div><div>Trustworthy carbon footprint data is increasingly critical for organic food supply chains, yet many existing systems lack transparency, credibility, and cross-sector integration particularly in emerging economies. This research aims to develop a blockchain-based traceability system that addresses these gaps through a sustainability-driven, multi-stakeholder approach. Grounded in the Quintuple Helix Innovation (5HI) model, the study incorporates perspectives from government, industry, academia, civil society, and environmental actors to co-create a Minimum Viable Product (MVP) tailored to Thailand’s organic agriculture sector. Data were gathered from in-depth interviews with key stakeholders including farmers, processors, logistics providers, retailers, certifiers, regulators, system developers, and consumers supported by document analysis of relevant agricultural, climate, and blockchain-related policies. The resulting MVP integrates mobile applications, IoT sensors, and blockchain verification for real-time carbon tracking and transparent certification. The originality of this study lies in operationalizing the 5HI framework into a practical, participatory MVP design that merges technical feasibility with environmental and institutional accountability. Findings show promise in reducing certification fraud and enhancing traceability legitimacy, although implementation challenges such as interoperability, startup costs, and rural access persist. This work contributes a replicable model for sustainable digital transformation in agri-food innovation.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100656"},"PeriodicalIF":0.0,"publicationDate":"2025-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145221085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Examining the effects of technological capabilities on value creation: Mediated moderation role of disruptive business model and market turbulence","authors":"Sandy Osei ,&nbsp;Ahmed Agyapong ,&nbsp;Desmond Tutu Ayentimi ,&nbsp;Benjamin Cobbinah","doi":"10.1016/j.joitmc.2025.100658","DOIUrl":"10.1016/j.joitmc.2025.100658","url":null,"abstract":"<div><div>This study investigates how technological capabilities (TC) influence value creation (VC) among manufacturing SMEs in an emerging market context, drawing on the Resource-Based View (RBV) and Dynamic Capabilities Theory (DCT). It further explores the mediating role of disruptive business models (DBMs) and the moderating effect of market turbulence (MT) on these relationships. Using a time-lagged, multi-source survey of 399 manufacturing SMEs in Ghana, data were analyzed using Hayes PROCESS macro (Models 4 and 14) to test for direct, indirect, and moderated mediation effects. The results suggest that TC significantly enhances VC, both directly and indirectly through DBMs. Moreover, MT positively moderates the DBM–VC relationship, amplifying the indirect effect of TC on VC under high market turbulence. The results underscore the importance of aligning technological investments with business model innovation, especially in dynamic and resource-constrained environments. The study offers theoretical contributions to RBV and DCT and provides practical and policy implications for SMEs in emerging markets.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100658"},"PeriodicalIF":0.0,"publicationDate":"2025-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145267958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A multi-agent framework for detecting and forecasting silent resistance in organizational communication: Implications for open innovation dynamics","authors":"Mohanad A. Deif ,&nbsp;Ahcene Bounceur ,&nbsp;Samar Mouakket ,&nbsp;Mohamed A. Hafez ,&nbsp;Mohamed Elhoseny","doi":"10.1016/j.joitmc.2025.100646","DOIUrl":"10.1016/j.joitmc.2025.100646","url":null,"abstract":"<div><div>A central yet understudied issue to the idea of change in organizations is its silent resistance that comprises it. It does not deal with active resistance, in contrast, like in case with overt resistance, it manifests in more subtle patterns of behavior leadership communication withdrawal, lack of engagement, or strategic silence. Such kinds of resistance can hardly be identified with a conventional tool such as a survey, an interview or sentiment analysis. The concept of this study involves a multi-agent communication mining model, a new model that aims at sensing and predicting the silent resistance by treating each actor in an organization as an agent. The model measures three important facets of communication including the interaction frequency that can be used to identify silence, semantic content to measure disengagement, and network centrality that can be used to measure the moving around in the course of communication structures. These points are grouped in an active resistance risk score that adjusts with time. The framework also integrates a forecasting module, which predicts the future risk of resistance following recent behavioral trends. The assessment is performed using a synthetic dataset that represents a scenario of organizational transformation. The findings demonstrate that the suggested model is substantially better than the sentiment-only and engagement-only benchmark models, with an F1-score of 0.862 and AUC of 0.968. The effect of each group of features and their combination can be verified with ablation and temporal analyses, and the forecasting experiment proves that resistance risk can be predicted up to five weeks prior. This research introduces a quantifiable, data-derived persistence mechanism of behavior tracking in change dynamics. It can give us valuable information of action that can be taken as organizational leaders will get some early signs of resistance being built, thus having a better chance of being able to make good decisions when it comes to using strategies to change. Their findings support the introduction of behavioral analytics into business intelligence.Future research could extend the proposed framework to encompass broader open innovation dynamics, including the management of collective intelligence, the adoption of behavioral analytics in Small and Medium-sized Enterprises (SMEs), and the development of platform-based ecosystems.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100646"},"PeriodicalIF":0.0,"publicationDate":"2025-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145221084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Ethical AI integration in municipal self-service technologies: A case study from UAE public sector transformation","authors":"Muath Alyileili,&nbsp;Alex Opoku","doi":"10.1016/j.joitmc.2025.100648","DOIUrl":"10.1016/j.joitmc.2025.100648","url":null,"abstract":"<div><div>This study focuses on self-service technologies (SST) in the public sector in the United Arab Emirates (UAE), aiming to address ethical concerns arising from the utilization of artificial intelligence (AI) and enrich various facets of SST that have not been addressed previously in the literature. This study examines existing practices for introducing AI in SST in various UAE municipalities, holds discussions with researchers and municipality experts regarding ethical considerations, and identifies gaps, priorities, and recommendations for preventing unethical uses of AI. A qualitative approach is adopted, involving interviews with experts from selected UAE municipalities—Sharjah, Abu Dhabi, and Ajman—as case studies. Although all case studies demonstrated the advantages of utilizing AI for SST in the UAE, the participants recommended addressing ethical concerns regarding AI. The analysis of themes from all cases reveals solutions for preventing AI misuse, such as signing contracts and saving actual data. Moreover, all participants agreed on the importance of having a framework governing the use of AI. This study provides valuable insights into best practices and ethical considerations for adopting AI, delivering safer and more efficient customer services, and implementing guidelines and a unified framework for AI, particularly when managing customer data.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100648"},"PeriodicalIF":0.0,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145155723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Open innovation under institutional constraints: Relational knowledge improvisation in post-Soviet startups","authors":"Nijat Muradzada","doi":"10.1016/j.joitmc.2025.100647","DOIUrl":"10.1016/j.joitmc.2025.100647","url":null,"abstract":"<div><div>While open innovation (OI) research increasingly addresses emerging economies, the distinct institutional challenges of post-Soviet startup ecosystems remain underexplored. This study introduces Relational Knowledge Improvisation (RKI), a socially embedded, recursive capability through which Azerbaijani startups engage in inbound OI under institutional constraint. Drawing on 20 interviews with startup founders and managers, the paper shows how firms initiate innovation through institutional bricolage to gain immediate agility in the face of formal voids. However, this agility often exposes fragility, which entrepreneurs address through trust-based relational strategies rooted in kinship, reputation, and diaspora ties. These ties, in turn, support informal, practice-based learning via mentoring, experimentation, and embedded knowledge exchange. RKI thus unfolds as a cyclical process that transforms institutional voids into proto-institutional routines. The concept contributes to Institutional Theory by revealing microfoundations of informal institutional emergence, advances the Relational View by specifying affective trust as a coordination mechanism, and extends the DUI framework by demonstrating how trans-local networks substitute for absent formal infrastructures. RKI offers a grounded framework for understanding how startup innovation practices emerge and stabilise in settings where codified systems are weak or absent.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100647"},"PeriodicalIF":0.0,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145155718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"AI in education, sustainability, and the future of work: An integrative review of industry 5.0, education 5.0, and work 5.0","authors":"Bianca Ifeoma Chigbu,&nbsp;Sicelo Leonard Makapela","doi":"10.1016/j.joitmc.2025.100645","DOIUrl":"10.1016/j.joitmc.2025.100645","url":null,"abstract":"<div><div>Industry 5.0, Education 5.0, and Work 5.0 are often discussed in silos; this integrative review shows how they cohere into a human-centric, sustainability-aligned model of AI-enabled transformation. This study reviews 200 records (62 included) from Scopus, Web of Science, Google Scholar, and policy portals (EC, UNESCO, ILO, WEF) to examine how these three domains intersect as a unified paradigm. Using an integrative literature review with quality appraisal of empirical studies and policy reports, we identify three cross-domain themes: (1) human-AI collaboration that reorients automation from substitution to augmentation, (2) skills development pathways led by Education 5.0 that bridge education, industry, and labor, and (3) sustainability as a unifying normative anchor across ecological, social, and economic dimensions. Findings show benefits (ergonomics, curriculum-industry alignment, green jobs) and risks (deskilling, inequality, rebound effects). The framework contributes by clarifying shared mediators (skills, ethics, sustainability), surfacing contradictions (automation vs. inclusion), and proposing governance conditions for human-centric outcomes. Major implications include aligning innovation policy, curriculum reform, and labour protections under SDG-coherent strategies, and piloting metrics that capture well-being, equity, and productivity.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100645"},"PeriodicalIF":0.0,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145155722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The mediating influence of perceived usefulness on consumer behaviour towards driving e-wallet adoption in Jordan","authors":"Ali Matar ,&nbsp;Ahmad Nader Aloqaily","doi":"10.1016/j.joitmc.2025.100651","DOIUrl":"10.1016/j.joitmc.2025.100651","url":null,"abstract":"<div><div>The growing dependence<!--> <!-->on mobile technology and the drive for financial inclusivity in the developing world are driving the use of e-wallets as a key agenda for governments and FinTech solution providers. The objective of this research is to examine the factors<!--> <!-->that influence consumers' intention to adopt e-wallet services in Jordan, with Perceived Usefulness (PU) serving as a mediating variable. Based on the extended TAM Model, the study examines the direct and indirect impacts of trust, PEOU (PEOU), and perceived security on behavioural intention through PU. This study employed a quantitative cross-sectional design utilizing a pre-tested, self-administered. A sample of 400 Jordanian<!--> <!-->smartphone users experienced in using the MFS. SPSS was used for descriptive statistical analysis, and Smart PLS 4.0 was<!--> <!-->used for the SEM. Validity and reliability tests supported the soundness of the measurement model, with all constructs demonstrating Cronbach's alpha<!--> <!-->and composite reliability values that exceeded the recommended benchmarks. Trust and PU had a significant positive effect on behavioural intention (trust: β = 0.370, p &lt; 0.001; PU: β = 0.314,<!--> <!-->p &lt; 0.001). Trust (β = 0.550, p &lt; 0.001) and PEOU (β = 0.293, p &lt; 0.001) also<!--> <!-->had a significant effect on PU. The results of the mediation analysis by bootstrapping (See Table 2) demonstrate, on<!--> <!-->the one hand, that PEOU and trust influence BEI through PU (p &lt; 0.001). The results highlight the significance of enhancing PU to increase adoption levels in Jordan and similar settings. This paper adds value by extending TAM Model through the centrality of PU as a mediating factor in<!--> <!-->digital finance adoption. Theoretically, this has implications for both positive technology and technology adoption theories, as well as for studies that adopt the UTAUT framework. From an analytical viewpoint, it provides practical thoughts for FinTech developers, marketers, and<!--> <!-->policymakers to close the gap between technological availability and user adoption.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100651"},"PeriodicalIF":0.0,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145156320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Empirical implementation of coach-cash-connect mentoring model for innovation-driven enterprises in Thailand: Insights for policy development and sustainable growth","authors":"Natcha Thawesaengskulthai ,&nbsp;Awirut Chatmarathong ,&nbsp;Nirada Werasopon ,&nbsp;Jarotwan Koiwanit","doi":"10.1016/j.joitmc.2025.100650","DOIUrl":"10.1016/j.joitmc.2025.100650","url":null,"abstract":"<div><div>This research introduces an operational mentoring framework for Thailand’s innovation-driven enterprises (IDEs), structured around the 3Cs: Coach, Cash, and Connect. Developed from international case studies, expert insights, and pilot data, the model addresses ecosystem gaps through tailored guidance, funding access, and network enhancement. It comprises three phases and seven steps: the <strong>Foundation Phase</strong> (ecosystem entry and connections), the <strong>Acceleration Phase</strong> (3Cs-focused mentoring), and the <strong>Evolution Phase</strong> (scaling and improvement). The framework balances structure with adaptability, making it applicable across sectors such as DeepTech, HealthTech, AgriTech, and the creative economy. Policy recommendations include establishing a national mentorship platform, stage-based financing, mentor certification, and integrated monitoring systems aligned with national innovation goals. The model fosters collaboration among incubators, accelerators, and public–private stakeholders while enabling consistent support for scaling startups. Future research should assess long-term impact and explore AI-powered mentor matching and inclusive strategies for women and regional founders. Ultimately, the 3Cs framework offers a scalable, policy-relevant pathway to strengthen IDEs and support Thailand’s transition from a startup-focused to a scale-up innovation economy.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100650"},"PeriodicalIF":0.0,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145221083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Decision analysis for data analytical enterprises with an innovative approach of spherical fuzzy prioritized aggregation operators","authors":"Abrar Hussain ,&nbsp;Shi Yin ,&nbsp;Kifayat Ullah ,&nbsp;Muhammad Waqas ,&nbsp;Sarbast Moslem ,&nbsp;Tapan Senapati","doi":"10.1016/j.joitmc.2025.100642","DOIUrl":"10.1016/j.joitmc.2025.100642","url":null,"abstract":"<div><div>In the rapidly evolving landscape of data analytics, effective decision-making is paramount. Multi-attribute decision-making (MADM) techniques are widely applied to handle uncertainty and vagueness in diverse fields such as medical diagnosis, social selection, networking, and environmental sciences. This article explores the concept of spherical fuzzy sets (SFSs) as a means to manage uncertain expert information more accurately. In addition, we modify prioritized aggregation operators by incorporating the operational laws of Einstein t-norm and t-conorm. The primary focus of this study is to develop a new family of mathematical models, namely spherical fuzzy Einstein prioritized average, spherical fuzzy Einstein prioritized weighted average, spherical fuzzy Einstein prioritized geometric and spherical fuzzy Einstein prioritized weighted geometric operators. Several reliable properties are also demonstrated to validate and establish the proposed operators. Furthermore, a hybrid decision-making model for the MADM problem is constructed to address complex real-life applications. An experimental case study is presented to evaluate suitable data analytical models based on specific criteria and mathematical approaches. To show the superiority and efficiency of the proposed methodologies, a comparative analysis is conducted against existing approaches.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100642"},"PeriodicalIF":0.0,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145221082","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Hidden secrets in the transition to non-technological innovation","authors":"Javad Amani ,&nbsp;Sepehr Ghazinoory ,&nbsp;Gelayol Safavi ,&nbsp;Abolghasem Sarabadani","doi":"10.1016/j.joitmc.2025.100649","DOIUrl":"10.1016/j.joitmc.2025.100649","url":null,"abstract":"<div><div>Recent studies indicate that the topics and issues of innovation have moved away from merely technical attitudes, and innovative concepts have gone beyond conventional approaches and widened and deepened. This is evident in theoretical discussions and at the enterprise level. Today, improving performance and quality, production volume, and even reducing prices is no longer a guarantee of a product's success. These are prevalent innovative strategies that do not necessarily lead to continuous competitiveness for enterprises. In this study’s attitude, innovative concepts do not have a purely economic nature but cover broad and multiple insights. They are essential factors that not only meet people's needs but also touch their inner desires, emotions, and perceptions. The current article deals with innovative species that have experienced other drivers of innovation in addition to technology. In this newer attitude toward innovation, the concept of “human” replaces the idea of “user,” and the innovation factor is related to emotions, meanings, position, and culture. We aim to analyze the components of the non-technological innovation black box from this point of view. This paper proposes a theoretical model and, based on it, introduces a new path for the transition to non-technological innovations. Although it does not neglect technological innovations, it pays more attention to non-technological innovations with the cores of meaning, emotion, and position. We call this new path a non-technological transition, which is a gap in the innovation system and the multilevel perspective (MLP) attitudes. This new paradigm considers the opportunities for non-technological innovations more accessible than technological innovations, especially when there are severe challenges in accessing emerging technologies and technological competition.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 4","pages":"Article 100649"},"PeriodicalIF":0.0,"publicationDate":"2025-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145155721","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}