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PICMET '08 - 2008 Portland International Conference on Management of Engineering & Technology最新文献

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Towards a knowledge management framework for assisting organisations to evaluate their own (non-clinical) approaches to the dissemination of knowledge about HIV/AIDS intervention programmes in South Africa 建立一个知识管理框架,帮助组织评估他们自己的(非临床的)方法来传播有关南非艾滋病毒/艾滋病干预项目的知识
R. Sassman, B. Lehaney, I. Marshall
Nearly 40 million people worldwide are living with Human Immunodeficiency Virus/Acquired Immunodeficiency Syndrome (HIV/AIDS), with just 12% of those who urgently need treatment receiving it. South Africa (SA) has one of the highest cases of HIV infections in the world. Intervention efforts have not kept pace with the spread of HIV/AIDS, and a knowledge divide has been identified as a major factor in this. Within healthcare knowledge management has been applied to a number of areas. These include methods and systems that reduce daily routine work and calculation errors, methods and systems for evaluation of cost and quality scenarios, systems and infrastructure for the collaboration of health professionals, and systems and infrastructure that deal with patient management and patient care. The managerial issues of development and implementation using knowledge management have not been addressed in the literature in a way that results in a framework that can use knowledge management to help evaluate the intervention programmes in regard to the identified knowledge divide. This paper reports on progress to date on the development of a knowledge management evaluation framework that can assist in more successful management of HIV/AIDS intervention programmes in South Africa.
全世界有近4000万人感染了人类免疫缺陷病毒/获得性免疫缺陷综合症(艾滋病毒/艾滋病),而迫切需要治疗的人中只有12%得到了治疗。南非是世界上艾滋病毒感染率最高的国家之一。干预工作没有跟上艾滋病毒/艾滋病蔓延的步伐,知识鸿沟已被确定为造成这种情况的一个主要因素。在医疗保健领域,知识管理已应用于许多领域。这些包括减少日常工作和计算错误的方法和系统,评估成本和质量情景的方法和系统,卫生专业人员协作的系统和基础设施,以及处理患者管理和患者护理的系统和基础设施。使用知识管理的开发和实施的管理问题在文献中没有得到解决,因此没有一个框架可以使用知识管理来帮助评估有关已确定的知识鸿沟的干预方案。本文报告了迄今为止在制定知识管理评价框架方面取得的进展,该框架可以帮助南非更成功地管理艾滋病毒/艾滋病干预方案。
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引用次数: 3
A system dynamics modeling approach for the strategic management of TFT-LCD supply chains TFT-LCD供应链战略管理的系统动力学建模方法
Yali Cheng, C. Chiou, C. Tai
The outbreak of SARS, mad cow disease, Tsunami in Southern Asia, 921 earthquake in Taiwan, and the hurricane in Bangladesh have significant impacts on supply and demand. These disruptions might cause tremendous loss to the supply chain system due to delivery delay or using alternative sources to eliminate capacity deficiency. While there has been a significant amount of research conducted in the area of supply chain systems, there has been relatively little reported in this important area of understanding the system-wide or global impact of supply chain disruptions. Therefore, the importance of effectively managing supply chain disruptions has drawn more attention in both academia and industry. In this study the analysis through system dynamics approach on the disruption in the supply chain system can be demonstrated as useful methods for investigating the strategic management problem. The results of this study will assist the high or middle-level management to cope with the supply chain disruption by providing systematic procedures for strategic analysis. We also conducted an empirical study by using the data collected from TFT LCD industry. The simulated results suggest guidelines and decision rules for improving the performance of the entire system with the disruption.
非典、疯牛病、南亚海啸、台湾921地震、孟加拉国飓风等对供需产生了重大影响。由于交货延迟或使用替代来源来消除产能不足,这些中断可能会给供应链系统造成巨大损失。虽然在供应链系统领域进行了大量的研究,但在了解供应链中断的全系统或全球影响的这一重要领域,报道相对较少。因此,有效管理供应链中断的重要性越来越受到学术界和工业界的关注。在本研究中,运用系统动力学方法对供应链系统的中断进行分析,可以作为研究战略管理问题的有用方法。本研究结果将提供系统的策略分析程序,协助高阶或中层管理人员因应供应链中断。我们还利用TFT LCD行业的数据进行了实证研究。仿真结果为改进系统在中断情况下的性能提供了指导和决策规则。
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引用次数: 6
A conceptual model of the impacts of networking on innovative performance of new technology-based firms 网络对新技术型企业创新绩效影响的概念模型
K. Chan, L. Oerlemans, Thea Pretorius
In the recent past, several researchers explored the added-values of Science Parks. On the basis of empirical research, some questioned the assumed benefits of the science park model, whereas others reported positive outcomes. As a result, mixed findings regarding the benefits of science parks for firms can be observed. An important criterion in analyzing the effects of science parks is the level of networking as science parks often are regarded as a perfect location for inter- organizational knowledge exchange and collaboration. Different levels and types of networking could be one of the explanations for these mixed findings. The literature on networks mainly stresses the benefits of networking in general, and networking between firms located on science parks in particular. This paper proposes that networks can have both positive and negative effects for firms located on science parks. The aim of this study is to theoretically explore the impacts of networking on innovative performance of on-park and off- park firms. A conceptual model is developed including the main and interaction effects of various aspects of inter-organizational networks on innovative performance. Absorptive capacity is also included in the model to account for firm-specific abilities.
最近,几位研究人员探讨了科学园的附加价值。在实证研究的基础上,一些人质疑科技园区模式的假设收益,而另一些人则报告了积极的结果。因此,关于科技园区对企业的好处,可以观察到不同的发现。由于科技园区往往被视为组织间知识交流与协作的理想场所,因此分析科技园区效应的一个重要标准是其网络化程度。不同层次和类型的人际关系可能是造成这些复杂结果的原因之一。关于网络的文献主要强调网络的一般好处,特别是位于科技园区的公司之间的网络。本文认为,网络对科技园区企业既具有积极影响,也具有消极影响。本研究旨在从理论上探讨网络对园区内与园区外企业创新绩效的影响。建立了组织间网络各方面对创新绩效的主要影响和交互影响的概念模型。吸收能力也包括在模型中,以说明企业的特定能力。
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引用次数: 10
Risk-reduction strategies for internet shopping of search goods and experience goods 搜索商品和体验商品的网络购物风险降低策略
Hui-Ying Hsu, Wan-Yu Chen, C. Weng, Shang-Ping Lin
In business-to-consumer electronic commerce, enterprises have to contact with the consumers directly. Understanding the consumers is one of the most important things to enterprises. The characteristic of Internet shopping is the purchase risk on Internet is larger than that in physical stores. According to the risk degree consumers have perceived, products can be divided into three patterns: search goods, experience goods and credence goods. However, while doing Internet shopping, it is not easy for consumers to evaluate credence goods; the study, therefore, tries to investigate the risk-reduction strategies used by consumers in purchasing search goods and experience goods. This paper examines in-depth the risk-reduction strategies of consumers when they select and purchase search goods and experience goods and compares its finding with literature regarding risk-reduction strategies. It is hoped that this finding serves as a reference for the companies that sell search goods and experience goods in their formulation of marketing strategies.
在企业对消费者的电子商务中,企业必须直接与消费者接触。了解消费者是企业最重要的事情之一。网络购物的特点是网购风险大于实体店。根据消费者感知到的风险程度,产品可以分为搜索商品、体验商品和信任商品三种模式。然而,在进行网上购物时,消费者不容易对信任商品进行评估;因此,本研究试图探讨消费者在购买搜索商品和体验商品时的风险降低策略。本文深入研究了消费者在选择和购买搜索商品和体验商品时的风险降低策略,并将其发现与有关风险降低策略的文献进行了比较。希望这一发现能够为销售搜索商品和体验商品的企业制定营销策略提供参考。
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引用次数: 2
Insights into supporting complex systems under conditions of obsolescence 洞察在过时的条件下支持复杂系统
M. Marshall, K. Lambert
Maintaining and supporting complex systems within a developing world context has many challenges including dealing with systems that are being operated beyond their designed life or where obsolescence is a major concern. Current methodologies to develop an integrated logistics support system (ILSS) are based on assumptions that are not valid in all cases, and a more robust framework with grounded design rules is required. The approach followed in developing the grounded technological rules was by deconstructing the available ILSS and related literature six case studies into the a framework. After analysis of this qualitative work, a third phase was added on where a questionnaire was used to explore the key areas of concern. Some of the insights regarding obsolete and beyond life complex systems were found to be: the effect of obsolescence is significantly wider than the obsolescence and retirement element of the existing frameworks; obsolescence planning must be done on reliability data for the specific operating environment, it is essential to understand technological changes and scan continuously for the impact on system or component obsolescence and that a risk based approach is essential to develop a obsolescence plan as part of the ILSS.
在发展中国家的环境中维护和支持复杂的系统面临着许多挑战,包括处理超出其设计寿命或过时是主要问题的系统。目前开发综合后勤支持系统(ILSS)的方法是基于并非在所有情况下都有效的假设,需要一个具有基础设计规则的更强大的框架。开发基础技术规则的方法是通过将可用的ILSS和相关文献(六个案例研究)解构到一个框架中。在对这一定性工作进行分析之后,增加了第三阶段,其中使用问卷调查来探索关注的关键领域。关于过时和超寿命复杂系统的一些见解是:过时的影响比现有框架的过时和退役因素要广泛得多;报废计划必须根据特定操作环境的可靠性数据进行,必须了解技术变化并持续扫描对系统或组件报废的影响,并且基于风险的方法对于制定报废计划至关重要,这是ILSS的一部分。
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引用次数: 8
Investigation of performance criteria for health information systems 卫生信息系统性能标准的调查
D. Ozdemir, S. Gozlu
Expenditures of health care are increasing in every country and studies about health care expenditures predict that this trend will not end very soon. The greatest proportion of health care investment made is health information systems (HIS). It is obvious that performance measurement criteria are needed to trace the improvement in this area. In this study, it is aimed to develop performance measurement criteria for organization-wide HIS. In the first step of the study literature survey is conducted to understand the requirements of health care industry, the evolution of HIS, current usage area of information systems in health care industry and its promises. The literature survey is also performed to find out the ways to evaluate performance of different technologies, especially information systems. In the next step in-depth interviews are conducted with IT experts in health care organizations and health care staff. New perspectives and their experiences with information systems are scrutinized. In the last step, HIS usages are classified according to operational levels such as clinical HIS, administrative HIS, and strategic HIS. Performance criteria of these three classes of HIS are derived. The financial criteria are extracted from the study to focus on HIS specific criteria.
每个国家的卫生保健支出都在增加,有关卫生保健支出的研究预测,这一趋势不会很快结束。卫生保健投资的最大比例是卫生信息系统。很明显,需要性能度量标准来跟踪这方面的改进。在本研究中,它的目的是制定绩效衡量标准的组织范围内的信息系统。在研究的第一步,进行文献调查,了解医疗保健行业的需求,HIS的演变,目前信息系统在医疗保健行业的使用领域及其前景。本文还进行了文献调查,以找出评估不同技术,特别是信息系统性能的方法。在下一步中,与医疗保健组织的IT专家和医疗保健人员进行深入访谈。新的观点和他们的经验与信息系统的审查。在最后一步中,根据操作级别对HIS的使用进行分类,例如临床HIS、行政HIS和战略HIS。推导了这三类HIS的性能标准。财务标准是从研究中提取出来的,重点是HIS的具体标准。
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引用次数: 4
Assessment driven process modeling for software process improvement 用于软件过程改进的评估驱动过程建模
T. Makinen, T. Varkoi
Software process improvement (SPI) is used to develop processes to meet more effectively the software organizationpsilas business goals. Improvement opportunities can be exposed by conducting an assessment. A disciplined process assessment evaluates organizationpsilas processes against a process assessment model, which usually includes good software practices as indicators. Many benefits of SPI initiatives have been reported but some improvement efforts have failed, too. Our aim is to increase the probability to success by integrating software process modeling with assessments. A combined approach is known to provide more accurate process ratings and higher quality process models. In this study we have revised the approach by extending the scope of modeling further. Assessment Driven Process Modeling for SPI uses assessment evidence to create a descriptive process model of the assessed processes. The descriptive model is revised into a prescriptive process model, which illustrates an organizationpsilas processes after the improvements. The prescriptive model is created using a process library that is based on the indicators of the assessment model. Modeling during assessment is driven by both process performance and process capability indicators.
软件过程改进(SPI)用于开发过程,以更有效地满足软件组织和业务目标。通过进行评估可以发现改进机会。规范的过程评估根据过程评估模型评估组织的过程,该模型通常包括作为指示器的良好软件实践。已经报道了SPI计划的许多好处,但也有一些改进工作失败了。我们的目标是通过集成软件过程建模和评估来增加成功的可能性。已知的组合方法可以提供更准确的过程评级和更高质量的过程模型。在这项研究中,我们通过进一步扩展建模的范围来修改方法。用于SPI的评估驱动过程建模使用评估证据创建被评估过程的描述性过程模型。描述性模型被修改为规定性过程模型,该模型说明了改进后组织的过程。使用基于评估模型的指示符的流程库创建规定性模型。评估期间的建模是由过程性能和过程能力指示器驱动的。
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引用次数: 16
How to create and sustain an open and radical innovation capability? An empirical case study analysing ongoing radical innovation projects at Vodafone R&D 如何创造和维持开放和激进的创新能力?沃达丰研发中心正在进行的突破性创新项目的实证案例研究
Christian Stüer, S. Hüsig, Stefanie Biala
Companies have learned that radical innovations are crucial to long term success. However, many companies struggle to introduce radical innovations, since many recommendations regarding incremental innovations do not apply. Increased research has addressed the question of which capabilities are required to manage radical innovation, but so far a common framework is missing. Our paper bridges this gap by developing an improved theoretical framework, enhancing the existing literature and integrating the concept of Open Innovation to support the processes by accelerated learning, accessing new capabilities, and creating new markets. In a case study approach we apply our framework to the research and development department of Vodafone R&D. analysing their radical innovation capabilities, we identify a trans-disciplinary exchange, which integrates art and design, as a key driver in the radical innovation process. Through the cooperation with artists and designer Vodafone R&D creates a trans-disciplinary environment, which influences the processes of idea creation and opportunity recognition as well as the approaches to reduce uncertainties. In conclusion the theoretical findings are translated into practical management implications.
企业已经认识到,激进的创新对长期成功至关重要。然而,许多公司很难引入激进的创新,因为许多关于渐进式创新的建议并不适用。越来越多的研究已经解决了管理激进创新需要哪些能力的问题,但到目前为止还缺乏一个共同的框架。我们的论文通过开发一个改进的理论框架,加强现有文献,整合开放式创新的概念,通过加速学习、获取新能力和创造新市场来支持这一过程,从而弥补了这一差距。在案例研究的方法中,我们将我们的框架应用于沃达丰研发的研发部门。通过分析他们的突破性创新能力,我们确定了一种跨学科的交流,将艺术和设计结合起来,作为突破性创新过程的关键驱动力。通过与艺术家和设计师的合作,沃达丰研发创造了一个跨学科的环境,这影响了创意创造和机会识别的过程,以及减少不确定性的方法。总之,理论发现转化为实际管理意义。
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引用次数: 2
Benefits realisation management in information technology projects 信息技术项目的利益实现管理
Derek C. Smith, H. Dombo, N. Nkehli
This study evaluates the use of benefits realisation management (BRM) in information technology (IT) projects. Past research concludes that realising the tangible and intangible benefits from IT projects is not easy and is often not carried out at all. Fifty-four IT project managers in South Africa successfully completed an online questionnaire. An analysis of the data showed that, whilst BRM processes exist in some IT projects, benefits monitoring during the project is rarely applied even though planned benefits can change dramatically. It was also found that IT project managers are keen to improve BRM processes so that benefits are more clearly defined and realised. They identify the project owner as the person accountable for benefits realisation as the business benefits normally occur long after the project is complete, but they argue that this is not happening. They also conclude that, because their performance is measured using project efficiency metrics (on time, on budget and on specification), they are not required to focus on the project effectiveness (the longer term benefits from the IT investment).
本研究评估了效益实现管理(BRM)在信息技术(IT)项目中的应用。过去的研究得出结论,从IT项目中实现有形和无形的利益并不容易,而且往往根本不执行。南非的54位IT项目经理成功地完成了一份在线调查问卷。对数据的分析表明,虽然BRM过程存在于一些IT项目中,但在项目期间很少应用收益监控,即使计划的收益可能发生巨大变化。研究还发现,It项目经理热衷于改进BRM流程,以便更清楚地定义和实现收益。他们认为项目所有者是对利益实现负责的人,因为商业利益通常在项目完成后很长一段时间才会出现,但他们认为这并没有发生。他们还得出结论,因为他们的绩效是使用项目效率度量(准时、预算和规范)来度量的,所以他们不需要关注项目有效性(从IT投资中获得的长期收益)。
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引用次数: 17
Innovative performance in African technical projects: A multi-level theory 非洲技术项目的创新绩效:一个多层次理论
H. Seriki, M. Hoegl, K. P. Parboteeah
This study clearly supports the notion that societal level characteristics impact on organisational characteristics. Evidence of all societal forces considered here was found in all organisations studied. However, the extent to which the organisation adopts these societal forces was found to be determined largely by the strategic orientation of management towards people in the organisation. This is identified as a key factor determining how societal influences are passed through to teams as sub-systems of the organisation.
这项研究清楚地支持了社会层面特征影响组织特征的观点。这里考虑的所有社会力量的证据在所有被研究的组织中都发现了。然而,组织采用这些社会力量的程度被发现在很大程度上取决于管理人员在组织中的战略取向。这被认为是决定社会影响如何传递给作为组织子系统的团队的关键因素。
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引用次数: 1
期刊
PICMET '08 - 2008 Portland International Conference on Management of Engineering & Technology
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