Recently, we have defined a formal semantics of Event driven Process Chains (EPCs) that, for the first time, faithfully captures the non-local behaviour of the XOR- and OR-join connectors. This fixed- point characterisation of the semantics of EPCs, however, does not pro- vide an efficient algorithm for calculating the semantics of an EPC and for simulating it. In this paper, we will show how to calculate this semantics of an EPC in an efficient way by employing Kleene's fixed-point theorem and dif- ferent techniques from symbolic model checking. These algorithms have been implemented in an open source tool for simulating and analysing EPCs: EPC Tools.
{"title":"On the Semantics of EPCs - Efficient Calculation and Simulation","authors":"Nicolas Cuntz, E. Kindler","doi":"10.18417/emisa.1.1.2","DOIUrl":"https://doi.org/10.18417/emisa.1.1.2","url":null,"abstract":"Recently, we have defined a formal semantics of Event driven Process Chains (EPCs) that, for the first time, faithfully captures the non-local behaviour of the XOR- and OR-join connectors. This fixed- point characterisation of the semantics of EPCs, however, does not pro- vide an efficient algorithm for calculating the semantics of an EPC and for simulating it. In this paper, we will show how to calculate this semantics of an EPC in an efficient way by employing Kleene's fixed-point theorem and dif- ferent techniques from symbolic model checking. These algorithms have been implemented in an open source tool for simulating and analysing EPCs: EPC Tools.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123207922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Suppliers of Product-Service Systems (PSS) pursue the objective of creating long-term customer relationships. In order to achieve that, PSS in Business to Business (B2B) markets need to be designed as a tool for PSS suppliers and clients, supporting them in achieving their certain business goals. One approach can be applied by identifying common goals and aligning all PSS-related management activities. This paper shows how this approach can be designed in a systematic way. Therefore, a consecutive framework for the development and configuration management of customer-specific PSS in B2B markets is derived. Applying it to a case study of food industry, the framework’s relevance and its transferability into practice is demonstrated.
{"title":"Designing Customer-Specific Product-Service Systems in B2B Markets - A Consecutive Framework for Development and Configuration Management","authors":"A. Fuchs, S. Bittmann, Deniz Özcan","doi":"10.18417/emisa.10.1.6","DOIUrl":"https://doi.org/10.18417/emisa.10.1.6","url":null,"abstract":"Suppliers of Product-Service Systems (PSS) pursue the objective of creating long-term customer relationships. In order to achieve that, PSS in Business to Business (B2B) markets need to be designed as a tool for PSS suppliers and clients, supporting them in achieving their certain business goals. One approach can be applied by identifying common goals and aligning all PSS-related management activities. This paper shows how this approach can be designed in a systematic way. Therefore, a consecutive framework for the development and configuration management of customer-specific PSS in B2B markets is derived. Applying it to a case study of food industry, the framework’s relevance and its transferability into practice is demonstrated.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134206431","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Driven by the strong demand for reusable yet situational business solutions on the one side and thenecessity to provide a stable, reliant foundation that allows to adapt the supporting informationsystems in a systematic way on the other side, the need for a closer link between relevant theoriesand successful practices for the design of enterprise information systems becomes evident. Theaim of the reported research is to provide such a link by means of prescriptive guidelines for theclass of problems concerning the reverse engineering of organisations. The reverse engineering oforganisations aims at deriving at the ontological models of organisations, which build the basis forthe design and engineering of information systems supporting the business needs. An ontologicalmodel as used in the presented research is defined as the highest-level constructional model of anorganisation, which is fully independent of its implementation. The prescriptive guidelines forreverse engineering presented in this paper are derived from the ?-theory (the Greek letter ? ispronounced PSI, which stands for Performance in Social Interaction), the theory that underliesthe notion of Enterprise Ontology. This theory regards organisations as social systems and sees ITsystems as support for social actors in performing coordination-related activities and productionrelatedactivities. In this paper we focus specifically on recommendations based on the ?-theoryconcerning the coupling of two types of enterprise models in order to derive at ontological modelsof organisations. The first type of models are derived by applying the Design and EngineeringMethodology for Organisations (DEMO) and the second type of models are derived by applying theArchitecture of Integrated Information Systems (ARIS).
{"title":"Theory-Driven Reverse Engineering of Organisations","authors":"A. Albani","doi":"10.18417/emisa.10.1.1","DOIUrl":"https://doi.org/10.18417/emisa.10.1.1","url":null,"abstract":"Driven by the strong demand for reusable yet situational business solutions on the one side and thenecessity to provide a stable, reliant foundation that allows to adapt the supporting informationsystems in a systematic way on the other side, the need for a closer link between relevant theoriesand successful practices for the design of enterprise information systems becomes evident. Theaim of the reported research is to provide such a link by means of prescriptive guidelines for theclass of problems concerning the reverse engineering of organisations. The reverse engineering oforganisations aims at deriving at the ontological models of organisations, which build the basis forthe design and engineering of information systems supporting the business needs. An ontologicalmodel as used in the presented research is defined as the highest-level constructional model of anorganisation, which is fully independent of its implementation. The prescriptive guidelines forreverse engineering presented in this paper are derived from the ?-theory (the Greek letter ? ispronounced PSI, which stands for Performance in Social Interaction), the theory that underliesthe notion of Enterprise Ontology. This theory regards organisations as social systems and sees ITsystems as support for social actors in performing coordination-related activities and productionrelatedactivities. In this paper we focus specifically on recommendations based on the ?-theoryconcerning the coupling of two types of enterprise models in order to derive at ontological modelsof organisations. The first type of models are derived by applying the Design and EngineeringMethodology for Organisations (DEMO) and the second type of models are derived by applying theArchitecture of Integrated Information Systems (ARIS).","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126132428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business process compliance checking serves to discover legal or self-regulatory violations in business processes using process models. This way, companies can react to new regulations and avoid violations quickly, hence prevent negative monetary or even legal consequences. In the business process compliance management literature, we find an abundance of approaches supporting business process compliance checking. Although many of these approaches show promise to support business process compliance checking by providing model checking-like methodologies, hardly any of them provide a common list of relevant compliance rules or violations that should be checked for. With this paper, we aim at making a step towards comprehensive catalogues of compliance rules that can be used as input for business process compliance checking approaches. In particular, we analyse two legal documents providing a set of compliance rules for service processes in financial industries. We derive compliance patterns from them and apply them to a large business process model coming from a German IT service provider for banks, using a graph pattern-based compliance checking approach. As a result, we show that deriving business process compliance rules from legal texts leads to meaningful patterns matching several subsections of common process models of financial services. Hence, we can expect catalogues of such patterns to be promising for supporting business process analysts in compliance checking.
{"title":"Towards Supporting Business Process Compliance Checking with Compliance Pattern Catalogues - A Financial Industry Case Study","authors":"Patrick Delfmann, Michael Hübers","doi":"10.18417/emisa.10.1.4","DOIUrl":"https://doi.org/10.18417/emisa.10.1.4","url":null,"abstract":"Business process compliance checking serves to discover legal or self-regulatory violations in business processes using process models. This way, companies can react to new regulations and avoid violations quickly, hence prevent negative monetary or even legal consequences. In the business process compliance management literature, we find an abundance of approaches supporting business process compliance checking. Although many of these approaches show promise to support business process compliance checking by providing model checking-like methodologies, hardly any of them provide a common list of relevant compliance rules or violations that should be checked for. With this paper, we aim at making a step towards comprehensive catalogues of compliance rules that can be used as input for business process compliance checking approaches. In particular, we analyse two legal documents providing a set of compliance rules for service processes in financial industries. We derive compliance patterns from them and apply them to a large business process model coming from a German IT service provider for banks, using a graph pattern-based compliance checking approach. As a result, we show that deriving business process compliance rules from legal texts leads to meaningful patterns matching several subsections of common process models of financial services. Hence, we can expect catalogues of such patterns to be promising for supporting business process analysts in compliance checking.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129472612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper presents a holistic approach for modelling and configuring services by integrating the process model view. First, existing process models can be reused by transformation into service models. Second, customer-individual configurations of service models can be exported into according processes. This is beneficial because it allows for validation and performance evaluation of customer-individual configurations.
{"title":"Linking Process Models and Service Configuration","authors":"Michael Becker, Stephan Klingner","doi":"10.18417/emisa.10.1.2","DOIUrl":"https://doi.org/10.18417/emisa.10.1.2","url":null,"abstract":"This paper presents a holistic approach for modelling and configuring services by integrating the process model view. First, existing process models can be reused by transformation into service models. Second, customer-individual configurations of service models can be exported into according processes. This is beneficial because it allows for validation and performance evaluation of customer-individual configurations.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"42 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126702426","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Especially in highly developed, technology-oriented countries like Germany, knowledge-intensive services contribute significantly to prosperity and growth. Existing methods and tools for managing knowledge-intensive services rarely live up to the fast-moving demands and complex interactions. This is especially due to specific features of these services such as customer integration, uncertainties or the high degree of novelty. With regard to these requirements, new methods and tools are needed in order to analyse and model such service systems. Design Structure Matrices (DSM) are a promising method for modelling weakly-structured service processes. Additionally, they enable the integration of static and dynamic features. Using a process simulation approach the service model is transformed into a discrete event simulation, thereby allowing a holistic analysis and assessment. This approach supports service managers in making well-founded decisions, even in complex situations and under uncertainty. In a case-study, an excerpt from a high-tech based service of a chemical plant development, the modelling according to the DSM-methodology and exemplary results of the simulation are presented and discussed.
{"title":"Modelling and Simulation of Knowledge-Intensive Service Systems with Design Structure Matrices","authors":"S. Duckwitz, A. Petz, C. Schlick","doi":"10.18417/emisa.10.1.3","DOIUrl":"https://doi.org/10.18417/emisa.10.1.3","url":null,"abstract":"Especially in highly developed, technology-oriented countries like Germany, knowledge-intensive services contribute significantly to prosperity and growth. Existing methods and tools for managing knowledge-intensive services rarely live up to the fast-moving demands and complex interactions. This is especially due to specific features of these services such as customer integration, uncertainties or the high degree of novelty. With regard to these requirements, new methods and tools are needed in order to analyse and model such service systems. Design Structure Matrices (DSM) are a promising method for modelling weakly-structured service processes. Additionally, they enable the integration of static and dynamic features. Using a process simulation approach the service model is transformed into a discrete event simulation, thereby allowing a holistic analysis and assessment. This approach supports service managers in making well-founded decisions, even in complex situations and under uncertainty. In a case-study, an excerpt from a high-tech based service of a chemical plant development, the modelling according to the DSM-methodology and exemplary results of the simulation are presented and discussed.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"103 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126222953","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this position paper, we discuss our view on the past and future of the domain of enterprise architecture. We will do so, by characterising the past, and anticipated future, in terms of a number of trends. Based on these trends, we then discuss our current understanding of the future concept and role of enterprise architecture. We conclude by suggesting vantage points for future research in the field of enterprise architecture.
{"title":"Enterprise Architecture - Towards essential sensemaking","authors":"H. Proper, M. Lankhorst","doi":"10.18417/emisa.9.1.1","DOIUrl":"https://doi.org/10.18417/emisa.9.1.1","url":null,"abstract":"In this position paper, we discuss our view on the past and future of the domain of enterprise architecture. We will do so, by characterising the past, and anticipated future, in terms of a number of trends. Based on these trends, we then discuss our current understanding of the future concept and role of enterprise architecture. We conclude by suggesting vantage points for future research in the field of enterprise architecture.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132140065","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The foundational principles and conceptual building blocks of customer-centric service innovation (SI) practice are explained, and a resultant integrated framework of SI design practices for customer value co-creation is synthesised. The nexus of service strategy, service concept and business model is identified to assure SI commercialisation. The requisite SI models and processes to systematise the innovation practice are reviewed. The emergent practices of customer and community participation, in a digital world, across the firm’s entire SI lifecycle are explicated, together with the requisite strategic management practices for successful service innovation.
{"title":"Service Innovation for the Digital World","authors":"E. Chew","doi":"10.18417/emisa.9.1.5","DOIUrl":"https://doi.org/10.18417/emisa.9.1.5","url":null,"abstract":"The foundational principles and conceptual building blocks of customer-centric service innovation (SI) practice are explained, and a resultant integrated framework of SI design practices for customer value co-creation is synthesised. The nexus of service strategy, service concept and business model is identified to assure SI commercialisation. The requisite SI models and processes to systematise the innovation practice are reviewed. The emergent practices of customer and community participation, in a digital world, across the firm’s entire SI lifecycle are explicated, together with the requisite strategic management practices for successful service innovation.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122947593","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Enterprise modelling is at the core of Information Systems and has been a subject of intensive research for about two decades. While the current state of the art shows signs of modest maturity, research is still facing substantial challenges. On the one hand, they relate to shortcomings of our current knowledge. On the other hand, they are related to opportunities of enterprise modelling that have not been sufficiently addressed so far. This paper presents a personal view of future research on enterprise modelling. It includes requests for solving underestimated problems and proposes additional topics that promise to promote enterprise models as more versatile tools for collaborative problem solving. In addition to that, the paper presents requests for (re-)organising research on enterprise modelling in order to increase the impact of the field.
{"title":"Enterprise Modelling: The Next Steps","authors":"U. Frank","doi":"10.18417/emisa.9.1.2","DOIUrl":"https://doi.org/10.18417/emisa.9.1.2","url":null,"abstract":"Enterprise modelling is at the core of Information Systems and has been a subject of intensive research for about two decades. While the current state of the art shows signs of modest maturity, research is still facing substantial challenges. On the one hand, they relate to shortcomings of our current knowledge. On the other hand, they are related to opportunities of enterprise modelling that have not been sufficiently addressed so far. This paper presents a personal view of future research on enterprise modelling. It includes requests for solving underestimated problems and proposes additional topics that promise to promote enterprise models as more versatile tools for collaborative problem solving. In addition to that, the paper presents requests for (re-)organising research on enterprise modelling in order to increase the impact of the field.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123802342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Enterprise artography is fundamental to govern the transformation processes of an organisation. The artefacts of enterprise cartography represent the structure and dynamics of an organisation from three temporal views: as-was (past), as- is (present), and to-be (future). These views are dynamically generated from a continuous process that collects operational data from an organisation. This paper defines a set of enterprise cartography principles and provides an account of its role in understanding the dynamics of an organisation. The principles are grounded on control theory and are defined as a realisation of the observer and modeller components of the feedback control loop found on dynamic systems. As a result, an organisation can be abstracted as a dynamic system where a network of actors collaborate and produce results that can be depicted using cartographic maps.
{"title":"The Role of Enterprise Governance and Cartography in Enterprise Engineering","authors":"J. Tribolet, P. Sousa, A. Caetano","doi":"10.18417/emisa.9.1.3","DOIUrl":"https://doi.org/10.18417/emisa.9.1.3","url":null,"abstract":"Enterprise artography is fundamental to govern the transformation processes of an organisation. The artefacts of enterprise cartography represent the structure and dynamics of an organisation from three temporal views: as-was (past), as- is (present), and to-be (future). These views are dynamically generated from a continuous process that collects operational data from an organisation. This paper defines a set of enterprise cartography principles and provides an account of its role in understanding the dynamics of an organisation. The principles are grounded on control theory and are defined as a realisation of the observer and modeller components of the feedback control loop found on dynamic systems. As a result, an organisation can be abstracted as a dynamic system where a network of actors collaborate and produce results that can be depicted using cartographic maps.","PeriodicalId":186216,"journal":{"name":"Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model.","volume":"118 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134324137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：